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Jan Nowak, Ph.D. national management, industrial organization,


Nowakj@ceubusiness.org
CEU Business School, Budapest, Hungary organization theory2, and political science.
Having been embraced by a variety of dis-
The Tortuous Road ciplines, the study of the MNC is inevitably
eclectic. There is no one agreed upon theory
to Geocentrism in of this corporation. Instead, there’s a patch-
MNC Management work of theories and paradigms pinpointing
different aspects of the MNC activity. This
essay draws mostly on theoretical work and
empirical findings accumulated within the
Introduction international business and international man-
It is a sort of cliché to state that the multina- agement fields. It focuses on the evolution of
tional corporation (MNC)1 is one of the most management philosophies and strategies fol-
important economic and social institutions of lowed by MNCs since the mid-1960s.
our times and a major force behind globaliza-
tion. And yet, the sheer power and influence From Ethnocentrism to Polycentrism
MNCs exert eschew our imagination unless we to Regiocentricm to Geocentrism
are reminded about the overwhelming share The seminal article of Perlmutter (1969) set
of these organizations in the world economic out an MNC orientation (also called predispo-
activity in general, and in foreign direct invest- sition) classification framework, distinguish-
ment (FDI) and innovatory capacity creation ing between ethnocentric, polycentric and
and diffusion in particular. Collectively, MNCs geocentric MNCs. Later on, the framework
account for more than 90% of the world’s was refined and extended to incorporate a re-
FDI stock and nearly 50% of the world trade giocentric orientation (Heenan and Perlmutter
(Rugman 2005, p. 3). MNCs also account for 1979; Perlmutter 1984). In addition to being
a very large share in international trade and a classification model (called the E.P.R.G.
play a major role in global R&D. UNCTAD model), the framework identifies stages in the
(2005, p. 119) estimates that the 700 largest growth of the multination corporation – from
R&D spending firms of the world (of which at ethnocentrism to polycentrism to regiocen-
least 98 % are MNCs) account for nearly half trism to geocentrism. Despite the popular-
of the world’s R&D expenditure and for more ity of the Perlmutter’s framework, which has
than two-thirds of the world’s business-related been often cited in popular press and widely
research and development. used in international business, international
management and international marketing
No wonder then that the study of the MNC text books3, it has been largely ignored by
has attracted heightened attention from many the main stream scientific research into the
scholars around the world, representing a MNC (notable exceptions are the studies of
broad range of academic disciplines or fields, Hedlung 1996; Tolentino 2002; and Jansson
including economics, international business, 2005). This is probably due to the fact that
international trade, business strategy, inter- the framework has been developed based on

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fairly unstructured interviews of executives (Gerpott 1990, cited after Tolentino 2002),
representing an undisclosed sample of multi- multi-focal (Sundaram and Black 1992), dual
nationals and remained largely speculative and (Welge 1996, cited after Tolentino 2002) and
impressionistic (Toletino 2002, p. 74). In fact, global (Adler and Ghadar 1990). In light of this
Perlmutter’s research approach was essentially diversity of MNC typologies, with the same
to discern states of mind and attitudes of MNC name sometimes used to describe different
executives through qualitative research. And types of the MNC, the Permutter’s framework
yet, the framework’s conceptual power cannot gains currency as being one of the oldest, the
be denied and one would wish to see more most clear-cut, and arguably the most appeal-
research putting it to test by using rigorous ing intellectually. An additional advantage of
data collection methods. Perlmutter’s framework is that it not only
provides a MNC classification scheme but also
Although to the best of this author’s knowl- a predictive model regarding the evolution of
edge, Perlutter’s framework has not been rigor- the MNC. In particular, the geocentric type
ously tested based on large samples of MNCs, of the MNC has attracted renewed attention
similar classification schemes have received due to an increased role of global integration
much more attention on the part of empirical and heterarchical networks of contemporary
studies. For example, the framework proposed multinational corporations (Tolentino 2002).
by Bartlett (1986), and empirically tested by But let us first describe the four types of the
Bartlett and Ghoshal (1989), Leong and Tan MNC, and the four stages of its evolution,
(1993), and Ghoshal and Nohria (1993), re- as conceptualized by Perlmutter (1969) and
sembles the MNC classification of Perlmutter Heenan and Perlmutter (1979).
(1969). The three types of MNCs conceptual-
ized by Bartlett are multinational, global and Table 1 summarizes the main features of
transnational corporations. Multinational type each type or a strategic orientation of MNCs
of MNC conforms to the polycentric, global according to several important managerial di-
to the ethnocentric and transnational, more mensions. What follows below is a succinct and
or less, to the geocentric type of corpora- insightful characterization of the four strategic
tion according to Perlmutter’s typology (for orientations.
comparison, see e.g. Tolentio 2002, Table 1).
Some other authors label Perlmutter’s polyc- In a somewhat crude expression, Perlmut-
entric corporation as multi-domestic (Porter ter characterizes the ethnocentric mindset
1986; Sundaram and Black 1992; and Harzing by reporting an imaginary executive as say-
2000) or multi-local (Gerpott 1990, cited af- ing: “We, the home nationals of X company,
ter Tolentino 2002). The ethnocentric MNC are superior to, more trustworthy and more
is sometimes labeled multinational (Adler and reliable than any foreigners in headquarters or
Ghadar 1990), and the geocentric company, subsidiaries. We will be willing to build facili-
in addition to being frequently called transna- ties in your country if you acknowledge our
tional, is sometimes referred to as mixed (Mef- inherent superiority and accept our methods
fert 1989, cited after Tolentino 2002), hybrid and conditions for doing the job.” (Perlmutter

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1969, p. 11). In more polite words, one can say on a country-by-country basis, and marketing
that an ethnocentric company is predisposed research is conducted independently in each
to values and interests of the parent company country. Separate product lines are developed
(or home-country oriented). Plans for overseas in each country, and home country products
markets are developed in the home office, are modified to meet foreign markets’ specific
utilizing policies and procedures identical to requirements.
those employed in the domestic market. The
parent tries to run overseas operations the An MNC with a regiocentric predisposition
way they are run at home. In the marketing is less focused on a particular country than
area, the corporation sells basically the same on a world region, across which it will try to
product abroad that it markets domestically capitalize on economic, cultural and regulatory
and follows the same pricing, distribution similarities. A regiocentric MNC can either
and promotion strategies to the largest extent focus on one region or on two or more regions
possible. Executives in both headquarters of the world. In the latter case, it will establish
and subsidiaries express the national iden- regional centres that will enjoy a fair amount
tity of the company by associating it with the of independence from the corporate headquar-
parent’s nationality and tend to be proud of ters. Regional centres develop region-based or
that nationality. They also explain and justify adapted products which are fairly standardized
the headquarters’ way of running the whole within the regions, but different between the
corporation by referring to the values, norms regions. Regional strategies are particularly
and procedures of the parent company (e.g., warranted in the regions which are subject to
by saying: “we are a Swiss company and that’s economic integration, such as European Un-
why we do it that way”). ion, NAFTA and ASEAN, because “integrated”
regions will exhibit market-regulation similari-
The polycentric company is host-country ties in addition to possible homogenization of
oriented. Top executives of such a company consumer preferences.
“[…] begin with the assumption that host-
country cultures are different and that foreign- In the geocentric stage, the corporation
ers are difficult to understand. Local people shapes its operations on a global basis. It views
know what is best for them, and the part of the entire world as a potential market and
the firm which is located in the host country tries to minimize the significance of national
should be as «local in identity as possible»” boundaries. Marketing and other functional
(Pelmutter, 1969, p. 12). The polycentric- strategies are integrated and co-ordinated
predisposed parent company lets its overseas across country markets. Standardized product
subsidiaries operate independently from the lines for worldwide markets are developed, and
parent and each other and pursue their own pricing is established on a similar basis. Promo-
objectives and plans. The subsidiaries are run tion campaigns are developed worldwide to
like profit centers, with financial controls as project a uniform image of the company and
the only tool used by the parent in managing its products. In its staffing policy, a geocentric
them. The marketing function is organized MNC seeks the best personnel, regardless of

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Table 1. Types of Strategic Management Orientations of MNCs and their Characteristics

Dimensions Ethnocentric Polycentric Orientation Regiocentric Geocentric


of MNC Orientation Orientation Orientation
Orientation
Locus of strategic Headquarters National subsidiaries Regional centers or Collaborative between
decision making regional headquarters headquarters and
subsidiaries; heads of
subsidiaries part of
corporate management
team
Citizenship Nationality of home Nationality of host Global company with Truly global company
identification country country regional interest but identifying with
national interests
Evaluation and Home-country Based mostly on profit Determined by both Collaborative standards
control standards applied to targets headquarters and that are universal and
subsidiaries regional centers local with significant
role of non-financial
measures
Communication; From headquarters to Little from and to Between headquarters Between headquarters
information flow subsidiaries; orders, headquarters; little and regional centers and and subsidiaries and
commands, advice between subsidiaries between the region and among subsidiaries
its subsidiaries
Corporate Domestic-market driven National responsiveness Regional integration and Global integration and
strategy national responsiveness national responsiveness
Organization Hierarchical, product- Geographic area-based Product and regional Product-based or matrix
structure based or functional with autonomous organization (heterarchical)
national units
R&D and Centralized at Decentralized; products Located at the regional Collaborative, involving
new product headquarters; no inputs developed at the level with inputs for the
headquarters and
development from subsidiaries subsidiary level based on region’s subsidiaries subsidiaries; successful
local needs local products
introduced to global
markets
Marketing Determined by the Customized at the Standardized within the Standardized across
strategy needs of the home national level region, but not across the world with local
country customers; regions variations
“extended” to foreign
markets
HRM Overseas operations Local nationals used to Regional management The best mangers
management managed by people from manage subsidiaries talent developed and anywhere in the world
practices the home country used to manage regional developed for key
centers and subsidiaries positions everywhere in
within the region the world
Source: Compiled based on Perlmutter (1969) and Chakarvarthy and Perlmutter (1985), and supplemented with
the author’s own interpretation.

nationality, to work for the corporation any- as local objectives, each part making its unique
where in the world. As Perlmutter put it: “The contribution with its unique competence.” (ibi-
ultimate goal of geocentrism is a worldwide ap- dem, p. 13). Geocentrism, however, does not
proach in both headquarters and subsidiaries. imply that the company ignores differences be-
The firm’s subsidiaries are thus neither satellites tween national environments and blindly pushes
nor independent city states, but parts of a whole standardized products and processes on to the
whose focus is on worldwide objectives as well subsidiaries and their local markets.

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Geocentric predisposition adheres to the production of components to drive econo-


famous saying “think globally, act locally”. mies of scale but at the same time fostering
It does embrace national or local responsive- synergistic interdependences and transfer of
ness and it does allow local variations in its knowledge between those subsidiaries. To do
strategies and operations. The most important so, ABB rotates managers and technologists
feature of a geocentric corporation is that it around the world to share expertise and solve
operates as a network of organizations, which problems. At the same time, the company
are all tied together by common objectives wants to have deep local roots everywhere it
and strategies and capitalize on their indi- operates. For example, in Germany it behaves
vidual distinct competences and competitive like a German company and maintains good
advantages. relations with state and local governments, and
in Switzerland it wins contracts by deeply un-
One of the best illustrations of how a geo- derstanding the Swiss government concern for
centric (global) corporation works is provided environment. Its global management system
by an interview with the former president and does not suppress cultural differences. Global
CEO of ABB, Percy Barnevik (Taylor 1991). managers (those on executive committee and
Let’s begin by citing Barnevik’s opening line on the teams running business areas) respect how
what kind of company ABB is: “ABB is a com- different country subsidiaries do things and
pany with no geographic center, no national they have the ability and willingness to ap-
axe to grind. We are a federation of national preciate why they do them that way. But they
companies with a global coordination center. also “[…] sort through the debris of cultural
Are we a Swiss company? Our headquarters excuses and find opportunities to innovate.”
is in Zurich, but only 100 professionals work (ibidem, p. 94). ABB’s matrix organizational
at headquarters […]. Are we a Swedish com- structure reflects its management philosophy.
pany? I’m the CEO and I was born and edu- As Barnevik put it: “It [the matrix] allows us to
cated in Sweden. But our headquarters is not optimize our business globally and maximize
in Sweden, and only two of the eight members performance in every country in which we
of our board of directors are Swedes. Perhaps operate.” (ibidem, p. 95). Through its matrix
we are an American company. We report our organization, the company tries to reconcile
financial results in U.S. dollars, and English the following three contradictions: between
is ABB’s official language. We conduct all being global and local; between being big and
high-level meetings in English. My point is small; and between being a centralized and
that ABB is none of those things – and all of decentralized organization.
those things. We are not homeless. We are a
company with many homes.” (Taylor 1991, More than four decades after the initial part
p. 92). ABB is a complex organization with a of the E.P.R.G. framework was proposed, and
broad range of businesses that fall somewhere in spite of a clear trend towards geocentric
between superlocal and superglobal. The orientation among many MNCs, fuelled by
company tries to optimize its business globally accelerating forces of globalization and tech-
by letting its subsidiaries to specialize in the nological progress in more recent times, there

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are still relatively few companies that meet all, in the sample, only nine could be considered
or the majority, of the geocentricity criteria genuinely global (Rugman 2005).
contained in Table 1. Even the largest MNCs
in the world do not exhibit many features that The proponents of the regiocentric orien-
would unequivocally qualify them as geocen- tation of the vast majority of MNCs grapple
tric. Apparently, the road to geocentrism in with such questions as: What is the nature
MNC management and strategy has been long and extent of the regional embeddedness of
and tortuous. Some authors even call the global these MNCs’ supply chains and distribution
corporation more a myth than a reality (see channels? Why are their core competences
for example Doremus et al. 1998). seemingly exhausted in their home regions?
Why are the Asian-based firms so similar to
Meanwhile, a growing number of multina- their European and North American counter-
tionals may have become regiocentric. One of parts in their lack of globalization? (Rugman
the most fanatic proponents of regionalization 2004).
of MNCs’ strategies and operations are Alan
Rugman and his co-authors. Their views and Rugman and Verbeke (2004a) explain the
those of their opponents are discussed in the puzzle of regional concentration of sales by
following section. modifying the transaction-cost theory, ac-
cording to which firms expand internation-
Regionalization-Globalization Debate ally in order to exploit their firm specific ad-
Rugman and his collaborators (Rugman vantages (FSAs), i.e. proprietary knowledge,
2003; Rugman 2004; Rugman and Verbeke through internalizing markets, as opposed
2004a and 2004b; Collinsson and Rugman to external transactions such as exporting,
2005; Rugman 2005; Oh and Rugman 2006) to minimize transaction costs and risks of
argue that the vast majority of the largest losing the value of their proprietary assets
MNCs, declared by the Fortune Magazine as (that could either be pirated, dissipated or
global, are in fact regional, not global. Based inappropriately used). If this theory is linked
on the analysis of regional breakdown of sales to the MNC’s ability to adapt successfully the
of the world’s 500 largest firms, Rugman et al. deployment of its FSAs to the specific condi-
conclude about the predominantly regional fo- tions of foreign markets, it becomes clear that
cus and scope of operations of these firms. For the explanation of regional focus of so many
example, out of the 64 Japanese largest mul- multinationals lies in the transaction costs
tinationals, for which regional sales data are being substantially lower when penetrating
available, only 3 are global whereas 57 of them home-region markets than in host-region
derive more than 80% of their sales from the markets. This is simply because MNCs are
Asian region (Collins and Rugman 2005, p. 3). faced with lower liabilities of foreignness in
Similarly, there are only three truly global mul- their own regions. The outcome is stronger
tinationals in each of the two remaining parts embeddedness of the MNC’s extended
of the Triad – North America and Western knowledge base and hence higher sales (Rug-
Europe Consequently, of 380 firms included man and Verbeke 2004b, p. 6).

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Some other scholars criticize Rugman et Towards Geocentrism in MNC


al.’s approach, pointing out that basing MNCs’ Management and Strategy: Drivers
orientation or strategy only on sales figures and Obstacles
provides an incomplete analysis. Even if sales For several decades the MNC has been
data are supplemented by assets data (as Rug- under the simultaneous influence of forces
man and Collinson, 2005 do for Japanese for global integration and forces for national
multinationals), the picture is still incomplete. differentiation4. The juxtaposition of these
As Aggarwal, Kearney and Berrill (2006) two forces has largely determined what the
point out “This analysis fails to adequately emerging model of an “ideal” multinational
capture both the breadth and depth of firms might be. Table 2 presents the respective forces
in terms of their multinationality” (pages for global integration and for national differ-
unnumbered). The same authors argue that entiation/responsiveness. A brief description
firms with regional sales and production as- of these forces is provided in the subsequent
sets concentration may be global in their al- paragraphs.
liances and investments (ibid.). For example,
Coca Cola Company is classified by Rugman The growing homogenization of markets
and Verbeke as global but McDonald’s is con- across societies, heralded by T. Levitt (1983)
sidered to be regiocentric, although the latter more than 20 years ago, has led to the emer-
has over 30,000 of restaurants in 119 countries gence of market segments, with similar needs,
worldwide. preferences, psychographics, media-graph-
ics and consumer behavior, which cut across
Dunning et al. (2007) also take issue with national borders and cultures. The teenage
Rugman et al.’s approach. Although Dunning segment, for instance, is considered to be the
et al.’s analysis of MNCs’ global distribution primary example of global consumer segments.
of FDI broadly confirms their regional focus, Teens show surprising similarity in the way
it also reveals that the regional concentration they behave, clothes they wear and music they
of FDI rather reflects the GDP and trade of listen to, no matter where in the world they
the countries concerned than any strategic live5. Thus, many companies target teenagers
orientation of the investing firms. The same with world-wide marketing mixes (e.g. MTV,
authors argue that even if the sales and FDI of Benetton, Planet Hollywood, Apple Compu-
MNCs are concentrated in one or two regions, ter, Sony, Levi Strauss, and Pepsi Co.). Global
it cannot be inferred that these corporations’ segments can also be identified among other
strategies are regional rather than global. How- demographic groups which are usually targeted
ever, the role of increasing regional integration with luxury or premium type products, such
in Europe, North American and South-east as expensive watches, perfumes, high-per-
Asia and the tendency to enlarge the three formance motorcycles and designer clothes.
major integrative groupings – EU, NAFTA In business-to-business markets, companies
and ASEAN – needs to be investigated in the with multinational operations are likely to have
context of the globalization/regionalization similar needs and requirements worldwide
debate (p. 187). (Douglas and Wind 1987).

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Table 2. Forces for global integration and for national differentiation/responsiveness

Forces for Global Integration Forces for National Differentiation/Responsiveness


Growing homogenization of markets Differing regulatory regimes and state intervention

Growing parity in technology and managerial know-how Cultural differences between countries (distinctive tastes
among countries and preferences of consumers)

Advances in information and communications technology Distinctive national marketing systems

Global competition Host country social and political mistrust

Desire to optimize/rationalize the use of human and material Economic disparities between countries
resources across countries
Headquarters desire for control
Internationalization of value-adding activities

Growth of inter-firm collaborative agreements


Source: Compiled by the author based on many books and articles, but drawing mostly on Perlmutter (1969); Levitt
(1983); Dunning (1988 and 1993); and Ghoshal and Westney (1993).

The faster diffusion of technology and flows worldwide, allowing for flexible loca-
managerial know-how worldwide makes the tion of companies’ headquarters and affiliated
location of the various operations managed offices. Companies using ICTs are less and
by MNCs less bound to key countries, which less tied to their present locations. Staff can
used to lead the world in these areas. Technol- be scattered around the world, yet not lose
ogy transfer reaches the most remote parts of touch among themselves; indeed, integra-
the world, and the developing countries are tion of computers, telecommunication and
increasingly capable of hosting leading-edge TV allows for interactive collaboration of
production systems, in both manufacturing employees located in different parts of the
(e.g. China in electronics and automobiles) world. Of all these technological changes,
and service sectors (e.g. India in IT-enabled the emergence and rapid spread of the In-
business process outsourcing). Likewise, ternet-based communication and commerce
managerial know-how is becoming both more over the last decade and a half has arguably
mobile and easier to develop locally through had and will have the most profound impact
education and training. on MNC operations. The Internet facilitates
business communications and transactions,
Advances in information and commu- transcending national borders and bringing
nication technologies (ICTs) have become buyers and sellers from all over the world into
pervasive. Computer-aided design (CAD), contact with each other on a scale not known
engineering (CAE) or manufacturing (CAM) before. Together with the spread of satellite
enable easy product adaptation or customi- television, the Internet has enhanced MNCs’
zation to specific market requirements of ability to reach global customers, build global
various countries. Convergence of comput- image of their products and participate in glo-
ing, communication and image manipulation bal networks spanning producers, suppliers,
technologies into a cluster of digital ICTs distributors, assemblers and other collabora-
promises speedier and easier information tors in the value creation.

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Companies faced with global competition same time strengths and achievements (e.g.
are inclined to select market opportunities innovations) of individual units are utilized
and allocate resources to the individual mar- across the corporation.
kets and units of the corporation within the
competitive environment of its industry and The trend that is reinforcing the above phe-
a global assessment of competitive reaction. nomenon is the growing internationalization
They tend to position their products against of the value-adding activities. Many of these
the competition in the entire world market. activities have become increasingly footloose,
They are also more likely to leverage on core owing among other things to the advances in
competencies worldwide (e.g. efficient manu- ICTs, and can be easily detached from each
facturing, superior technology, innovative other and from the headquarters. For example,
marketing) and allocate capital according to R&D activities, traditionally centralized at the
competitive requirements and not necessarily headquarters, are increasing scattered across
returns or risk. Therefore, they may exten- the subunits, with their location determined
sively use cross-subsidization for competitive by the availability and cost of “scientific” work
purposes. Global competition requires MNCs force and the innovatory capacity of the host
to manage their subsidiaries interdependently country (e.g. proximity to research institutes
and to locate value-adding activities according and universities).
to the comparative advantage of individual
countries. The growth of inter-firm collaborative alli-
ances and networks and their significance for
The evidence of inefficiencies under poly- the evolution of the MNC was already noted
centric or multi-domestic orientation has and documented in the late 1980s. At that
led to the desire for a more optimal use of time Dunning (1989) wrote: “From behav-
resources controlled by a MNC. Instead of ing largely as a confederation of loosely knit
“remotely” controlling national subsidiaries foreign affiliates, designed primarily to serve
which are focused on their local markets and the parent company with natural resources
carry out production and marketing activities or local markets with manufactured products
locally, while enjoying a significant measure and services, to its maturation over the past 15
of autonomy, many multinationals have sought years as a controller of a group of integrated
both synergies and economies of scale and value adding activities in several countries, the
scope in production, R&D, marketing (and MNE is now increasingly assuming the role of
other value-adding activities) by linking their an orchestrator of production and transactions
subunits to each other, as well as to the head- within a cluster, or network, or cross border
quarters. To achieve that, they are increasingly internal and external relationships, which
organizing cross-flows of people, technology, may or may not involve equity investment, but
processes, expertise and products in such a which are intended to serve its global interests”
way that the slices of the same value-added (p. 327). Dunning likens this phenomenon and
chain are located in countries where they can the emerging style of the MNC governance and
be implemented most competitively. At the management to “the nervous system of a much

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larger group of independent but less formally needs and preferences, cultural difference still
governed activities, whose function is prima- persist and affect the level of globalization or
rily to advance the global competitive strategy standardization of products and marketing
and position of the core organization” (ibid.). communications. In particular, in “culture-
The collaborative alliances and networks bound” product categories, such as food and
among MNCs were more intensively studied apparel, MNCs are confronted with differing
in the subsequent decade and serious attempts tastes, customs and consumption patters, very
were made to incorporate this phenomenon often determined by religious convictions of
into the theory of international business (e.g. the local population. Backlashes experienced
Dunning 1996 and 1997). by such companies as KFC in India and Bata
Shoes in Bangladesh attest to the need for ex-
As shown in Table 2, there have been several treme cultural sensitivity.
forces at work that have counterbalanced or
impeded the advance of the forces for global While the cultural differences impede the
integration characterized in the preceding standardization of products and marketing
paragraphs. communications from the consumer’s point
of view, the differences in national market-
Despite the trend towards less restrictive ing systems may restrict the rationalization
and more uniform across nations regulations of marketing practices. In particular, the
shaping the conditions of MNCs operations in sharp differences in the structure and qual-
host countries, the differences in this respect ity of distribution systems between, generally
do persist and some host governments choose speaking, developed and developing countries,
to restrain certain aspects of MNCs’ activi- have precluded MNCs from adopting efficient
ties and policies. In particular, employment logistics and distribution practices that could
(e.g. restricting the employment of foreign be co-ordinated or rationalized across national
nationals) and material sourcing (e.g. requir- markets. For example, the lack of marketing
ing sourcing a certain percentage of supplies channel integration and the fragmented nature
from local suppliers) are the areas of numer- of retail and wholesale trade, coupled with
ous restrictions, mitigating multinationals severe restrictions on FDI in these spheres,
desire to recruit their managers and source in countries such as India, necessitate the use
their materials and components globally. State of numerous, often poorly performing, inter-
intervention may take other forms as well, mediaries thus leading to long, convoluted and
such as restricting access to certain, deemed inefficient distribution channels for products
strategic, industries and imposing national marketed by otherwise modern and efficient
standards that may be difficult to integrate MNCs.
with the standards of other host-countries or
the home country. Host-country political and social mistrust
vis-ŕ-vis multinationals is a well known phe-
Likewise, in spite of the globalization forces nomenon, stemming largely from these com-
at work and the homogenization of consumer panies size and financial power, very often

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exceeding that of the host government. The information flows used in managing it. The
mistrust, in such a situation, is unavoidable and evolving ethnocentric MNC may find it dif-
may restrict MNCs in their desire to assume ficult to change the underlying governance
a more geocentric stance. In their attempt to and management systems which provide the
counterbalance such mistrust, many MNCs headquarters with a great deal of control over
may choose to create an image of being a lo- its subsidiaries. The reluctance to relinquish
cally-rooted and locally-responsive company, control is often a barrier to the adoption of
as well as being a good corporate citizen. Such geocentrism in MNC management. On the
a stance is likely to restrict certain practices other hand, it seems to be easier, at least theo-
that might be more in line with geocentric pre- retically, for a polycentric (multi-domestic)
scriptions. For example, a MNC may choose to MNC to evolve into a geocentric organization,
employ more locals and obtain various input as the requisite decentralization ingredients
goods and services locally, even it this practice already exist. The challenge, or course, is to
cannot be justified on rational grounds. make the essentially independent subsidiaries
to work interdependently.
Although not growing, and perhaps even
declining, the economic disparities between What seems to be emerging at the juxtapo-
countries do persist. An average income in sition of these two groups of largely opposing
Africa can be 50 times lower than in West- forces is an organization that tries to move
ern Europe or North America. There’s no towards a geocentric model but, at the same
doubt that applying the same marketing, time, creatively, and in many cases somewhat
production, financial, HRM and other func- reluctantly, accommodate the need for national
tional strategies in such different economic differentiation and responsiveness. Goshal and
conditions would not be feasible or desir- Westney (1993) contend in this respect that
able. In the marketing area alone numerous the emerging dominant model of the MNC is
adaptations to the economic circumstances a combination of elements of both geocentrism
may be needed. In low-income jurisdictions, and polycentrism or, in their terminology, of
products need to be stripped-down, prices global and multidomestic strategies. These
discounted, local cheaper brands developed, authors envision an “ideal type” of this new
packages minimized, credit terms extended, model of the MNC as having the following
and distribution channels fragmented to characteristics (ibidem, p. 4–5):
reach dispersed and poor consumers who can • Dispersion of the MNC’s subunits and hence
only afford buying small doses of low-value its capacity to innovate and exploit techno-
products for cash. logical innovation anywhere in the world;
• Interdependence of the subunits, which are
The regiocentric organization, as charac- linked to each other and to the headquarters
terized in Table 1, requires a fair amount of through cross-flows of human and material
decentralization and collaboration between resources, with key activities performed
headquarters and subsidiaries, with pre- in the places that represent locational or
dominantly two-way communication and organizational advantage;

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– M B A 5/ 2 0 0 8–

1
Also called the multinational enterprise (MNE) and transna-
• Tight coupling of subunits in the face of glo- tional corporation (TNC). The former term is predominantly
bal competition, allowing the corporation used in the international business field (see e.g. Dunning, 1993)
and the latter has been consistently used by the United Nations
to respond to a competitive threat in one Conference on Trade and Development (UNCTAD).
market by actions in another market; 2
Ghoshal and Westney (1993) lament that the study of the
MNC has not attracted much attention from organization
• Cross-unit learning through the capacity theorists, and argue that no paradigm from that theory has
to transfer competencies developed and had any major impact on the theory of the MNC.
innovations originating in one part of the
3
See e.g. Rugman and Hodgetts (1995, p. 214–215); Hodgetts
and Luthns (1994, p. 131, 296 and 338); and Douglas and Craig
corporation to its other parts and to adopt (1995, p. 28–29, 243–7, and 338–340).
and improve these competencies and inno-
4
The integration/responsiveness framework was introduced
by Bartlett (1986), refined by Prahalad and Doz (1987), and
vations in the process; has subsequently been used by many authors.
• Structural flexibility whereby organizational
5
Teens: The Most Global Market of All. Fortune, May 16,
1994.
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