JU-AP02-EV04- "IMPLEMENTATION OF A SURVEY IN ENGLISH

LANGUAGE"
TITLE: CUSTOMER SERVICE SURVEY BEEF MASTER

Dayane Michelle Ceballos Cardona

Juan Carlos Jaramillo puentes
Juan David mora García

GROUP 4

BEEFMASTER GRILL

Market Management (1749857)

National Service of Learning - Virtual Mode

Villavicencio Meta 2018

Objective of the survey:

 Evaluate the quality of the beef master restaurant in order to know the point of view
of the customers and improve the quality of the service

- know how customers perceive the environment and decoration

- evaluate the perception of customers in front of food

Poll

Date: __________
Name: ____________________
Sex:
Age:
No. Question Answer Code
1 1
2 2
3 3
1
What stratum are you? 4 4
5 5
6 6
Between 1 y 2 SMLV 1
What level of income are Between 2 y 3 SMLV 2
2
you? Between 3 y 4 SMLV 3
More of 4 SMLV 4
Anca Point 1
Meat Boy 2
What kind of meat did you
3 Meat leg 3
eat?
Meat Fine loin 4
Other what? 5
Vegetables 1
Carrot and lettuce. 2
What type of salad did you Pumped potato 3
4
eat with the meat? Mashed potatoes. 4
Broccoli and carrot 5
Other, What? 6
One to three 1
How many people went to the
Three to five 2
5 restaurant?
Alone 3
More five 4
rice 1
Which would you accompany mashed potatoes 2
6 the dinner with? Pasta 3
French potato 4
salad 5
Yes 1
7 ¿Did you like kids menu?
No. 2
Price 1
What elements influence the Servicie 2
8 choice of a restaurant? Food of the quality 3

Pleasant atmosphere. 4
Why would you return to a quality of food 1
9 restaurant?
quality of service and attention 2
10 ¿How do you like the meat? gilled 1
 Fried 2
Steak 3
milled 4
shredded 5
yes 1
11 Do you go out with children? no 2
i don´t have 3
Mall 1
What is your place of prefer Out of mall 2
12
into the restaurant? Shop 3
It does not matter. 4