Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Quality system
These are the collective plans, activities and events that are provided to
ensure that a product, process or service will assure customer quality
satisfaction and economical costs of quality.
American National standard Institute (ANSI) / American Society for
Quality Control (ASQC)
- Corrective action
ISO
Management Responsibility
Quality System
Contract Review
Design Control
Document control
Purchasing
Process control
Training
Servicing
Statistical Technique
Awareness
Training
Time schedule
Internal Audit
Management Review
Preassessment
Registration
Serves as a reference
Documents to be prepared
These procedures define who should perform specific tasks, when the
task should be done and where documentations will be made.
Documentation Pyramid
Classification of ISO 9000 Quality system standards
ISO 9000
Contractual Situations
ISO 9001
ISO 9002
ISO 9003
ISO 9004
The ISO 9001 standard gives a model for quality assurance at all
stages starting from designing the product and continuing even after
the product is delivered to the customer.
Marketing Muscle
Contractor selection
Supplier Selection
Quality Auditing
Objective:
Products are fit for use and safe for the user
Stages of an Audit
i. Audit Planning
a. Audit Schedules
b. Audit Personnel
d. Preparation of Checklist
a. Opening meeting
b. Audit Process
c. Audit deficiencies
Types of Audit
1. First Party
2. Second Party
System Audit
Process Audit
Product Audit