Thomas Cook

Aircraft Engineering
TECHNICAL INSTRUCTION
Part 9 Number I A321-46-002 I Issue No. I 5
Applicability A321 I Issue Date I 28 July 2016
SUBJECT Electronic Flight Bag (EFB) Laptop Installation

BACKGROUND:

The new Airbus A321 aircraft are delivered with the Class 2 Electronic Flight Bag
(EFB), reference Airbus AMM 46-26-00 for a description and operation. The system
requires an airline supplied Laptop to be installed.

DESCRIPTIION:
This Technical Instruction has been raised to instruct eng ineers on how to install ,
start and ensu re the laptop is connect to the internet and charging.

For any Aircraft EFB hardware failure the TSM should be followed.

ACTION:

Installation of the Laptop

...
~ITIQ!I
" '
un-. •
- -
t
•
•

•
.' • •

1. Plug Ethernet Cable into the Laptop

2. Plug Power Cable into the Laptop
3. Mount th e Laptop into the Docking Stati on as shown on the picture above
4. Stow Power Converter right of laptop
5. Plug Ari c 628 Power Connector into the LOS
6. Plug Ethernet Cable into the LOS
7. Plug USB Cable into the Laptop
8. Plug USB Cable into the LOS
9. Expand UMTS Antenna
10. Check that all Cables are inside the LOS
11 . Close LDS

Page 1 of 9
 Aircraft Engineering
TECHNICAL INSTRUCTION
Part 9 Number A321-46-002 Issue No. 5
Applicability A321 Issue Date 28 July 2016
SUBJECT Electronic Flight Bag (EFB) Laptop Installation

Starting the EFB System

The following steps are required to be followed by the Engineer on powering

up the aircraft for departure before the Flight Crew arrive :

1. When aircraft power is established Laptop Docking Station is shown as ‘Off’

2. Lift the Guard and Press the “OFF” Switch

3. “OFF” Light will extinguish
4. “Start” Light appears after approximately 10 seconds

5. Start Laptop by pressing “Start” Switch

6. “Start” light extinguishes
7. The laptop will take around 2 minutes to complete the boot process
8. If no images are displayed on the DU, adjust the brightness and if necessary
press the ‘Display’ power button on the DU.

Should the laptop fail to start after completing the above steps please refer to
alternate method of Starting the EFB System

Alternative method of starting an EFB System

When a new laptop has been fitted to the LDS, or following certain non-normal power
interruptions, the normal start up process will not work as described above.

1. To start the laptop in these circumstances the affected LDS should be opened
and the laptop carefully removed from the housing, taking care not to unplug any
wires.
2. On the front face of the laptop a power switch can be located. Sliding this switch
will manually boot the laptop.

Page 2 of 9
 Aircraft Engineering
TECHNICAL INSTRUCTION
Part 9 Number A321-46-002 Issue No. 5
Applicability A321 Issue Date 28 July 2016
SUBJECT Electronic Flight Bag (EFB) Laptop Installation

3. Return the laptop to its LDS and ensure the 3G aerial is extended and UMTS
light is white (and not orange) as shown in “Connecting EFB to the internet”.
Failure to extend the aerial can limit 3G connectivity.

4. If the DU doesn’t displays CUBE following this process – open the laptop and
establish if CUBE is displayed on the screen. If it is, consider disconnecting all
cables and using the laptop as a Class I device. It must then be switched off and
stowed during critical phases of flight.

Connecting to the Internet and Charging

1. Check aerial extended on the laptop(s) in the LDS.

2. Check the UMTS (Universal Mobile Telecommunications System) light on the

radio button on the corner of the laptop is illuminated white. This indicates it is on
and working. If orange it is not.

There are two 12.1“ Display Units (DU’s) located outboard of each pilot. The display
units are secured into the Mounting Device. Neither the DU or the Mounting Device
are adjustable in any way.

Page 3 of 9
 Aircraft Engineering
TECHNICAL INSTRUCTION
Part 9 Number A321-46-002 Issue No. 5
Applicability A321 Issue Date 28 July 2016
SUBJECT Electronic Flight Bag (EFB) Laptop Installation

Screen control is on the left hand side of the DU. The screen may be powered on
and off and brightness adjusted using the top three buttons. An ‘View Offside‘ button
allows each screen to view the content of the other pilots DU.

There are 2 USB connectors at the top and bottom of the control area. The use of
these USB ports is prohibited. Towards the lower USB port there is a light sensor
that is not used at present.

3. When the EFB is on the battery indicator is located in the picture below:

If the battery is not charging the “lightning bolt” will not be displayed in the middle
of the battery. If this is the case check the power leads to each laptop in the LDS
and in the power sockets or ARINC connections.

If still not charging raise a defect in the technical log

Page 4 of 9
 Aircraft Engineering
TECHNICAL INSTRUCTION
Part 9 Number A321-46-002 Issue No. 5
Applicability A321 Issue Date 28 July 2016
SUBJECT Electronic Flight Bag (EFB) Laptop Installation

4. Check the connection type is HSPA/UMTS/EDGE/GPRS. LAN means it is

connected via the LAN cable.

5. Check Vodafone coverage is present. If there is no coverage (or roaming is not

enabled for the country you are in) “NO SIG” will be displayed above the battery
indicator

Potential issues:

Screen Calibration

If any defects referring to screen calibration are reported in the Techlog, please be
aware that there is an ongoing investigation by Airbus and Rockwell Collins but we
do not yet have a definitive answer to the issue. Therefore any reported screen
calibration defect can be cleared from the ADD.

Reset user

For certain software bugs and faults this procedure might be necessary to reboot the
system. In order to correctly reset the user on the device please follow the steps
below:

1. Connect to the LAN (remember to turn updates off), by removing the laptop
from the aircraft and connect to a router in the appropriate line office using an
Ethernet cable, and not a Thomas Cook network. If you cannot connect to an
external network please email cube@thomascook.com .
2. Select the Thomas Cook Airlines icon (a) then CUBE command (b) illustrated
below.

TCAE0013
Issue 2
10.10.13
Page 5 of 9
 Aircraft Engineering
TECHNICAL INSTRUCTION
Part 9 Number A321-46-002 Issue No. 5
Applicability A321 Issue Date 28 July 2016
SUBJECT Electronic Flight Bag (EFB) Laptop Installation

3. Type in “am” (without the quotation marks), then press the tick.

4. Type in the password “3102TCAAdmin” (without the quotation marks), then

press the tick.

TCAE0013
Issue 2
10.10.13
Page 6 of 9
 Aircraft Engineering
TECHNICAL INSTRUCTION
Part 9 Number A321-46-002 Issue No. 5
Applicability A321 Issue Date 28 July 2016
SUBJECT Electronic Flight Bag (EFB) Laptop Installation

5. Check the system is in admin mode by pressing the exclamation mark button
at the bottom right, this is the system state page

Following selection of the exclamation icon the page below will appear

6. Select CUBE Command again, by following steps 2a and b.

TCAE0013
Issue 2
10.10.13
Page 7 of 9
 Aircraft Engineering
TECHNICAL INSTRUCTION
Part 9 Number A321-46-002 Issue No. 5
Applicability A321 Issue Date 28 July 2016
SUBJECT Electronic Flight Bag (EFB) Laptop Installation

7. Enter “reset user” (without the quotation marks)

In approximately 1 minute the system will shut down and reboot, check that the
device connects to both LAN and 3G. When connected to LAN it will say LAN instead
of HSPA/UMTS/EDGE/GPRS.

Set SIM Pin

When the EFB displays a “No Pin” error, use this procedure to manually reset the pin
on the device.

1. Follow steps 1 to 6 of the “Reset User” procedure.

2. Enter “setsimpin” (without the quotation marks)
3. Enter the 4 digit pin code – this can be obtained by emailing the Cube EFB
group.
4. Wait 1 minute. If the “No Pin” error remains, follow the “Reset User”
procedure, then remove the laptop from the LAN.
If the “No Pin” error remains, raise a defect in the technical log.

TCAE0013
Issue 2
10.10.13
Page 8 of 9
 Aircraft Engineering
TECHNICAL INSTRUCTION
Part 9 Number A321-46-002 Issue No. 5
Applicability A321 Issue Date 28 July 2016
SUBJECT Electronic Flight Bag (EFB) Laptop Installation

Set SIM PUK

When the EFB displays a red PUK icon at the bottom of the screen, use this
procedure to manually reset the PUK on the device.

1. Follow steps 1 to 6 of the “Reset User” procedure.

2. Enter “setsimpuk” (without the quotation marks)

Enter the PUK code – this can be obtained by emailing the Cube EFB group

PARTS:

1. HP Elitebook 2760P – P/N: XB252AV

2. USB 2.0 type A/B cable – P/N: 41580
3. Ethernet cable: P/N CAT5/6
4. ARINC 628 power connector: 600-35701-101
5. HP Laptop power charger (if ARINC cable u/s): P/N 683509002

REFERENCES:
AMM 46-26-00 EFB Description and Operation
TSM 46-26-00 Flight Operations Peripherals – Fault Isolation Procedures

Flight Operations
Author S Landy Ext 2702
Manager
Title
Ops Performance
Approved by P Stephenson
Manager
TCAE0013
Issue 2
10.10.13
Page 9 of 9