Riverbed

Leading-edge performance for Wide-area Data Services

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An overview of Riverbed
• The market leader in WAFS/Wide-area Data Services and application
acceleration 1

▪ Products tested, proven, and deployed by the Fortune 500 and Global 1000
▪ Delivers the speed, simplicity, and scale that corporations need
• Results to date:
▪ More than 750 enterprise customers deployed
▪ Thousands of Steelhead appliances installed worldwide
▪ 170+ channel partners
• Offices throughout U.S., Europe and Asia
▪ 250 employees
• Fully funded by Goldman Sachs, Accel, Lightspeed, & UV Partners
1 The InfoPro, Wave 7 Storage Survey, March 2006. Riverbed was cited as the market leader in WAFS/WDS among Fortune 1000 IT buyers.

© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL

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The business environment is changing

Increasing dependence on
business applications

Increasing consolidation of IT
 Lower costs & easier to manage
 Guaranteed data protection

Increasing distribution of organizations

 67% of employees work in a location
other than the headquarters
 Globalization – global clients, global
projects, global offices

© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL

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Distributed offices present new IT challenges

Lost Profit
Users can’t
get the job done
 Applications are just
too slow
 Small tasks become
User big ones
frustration & mutiny
 IT is focused on
 Seconds of “wait time” fire-fighting
Costly becomes minutes…
infrastructure hours…days.
upgrades
 Users create work-
 Servers arounds to avoid
 Bandwidth corporate applications
 Storage
 Implementation

© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL

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Steelhead™ appliances solve these problems

“Makes 5000 Kilometers feel like next door”

BRANCH OFFICE

WAN

DATA CENTER

BRANCH OFFICE

• Increases user and IT productivity • Eliminates the need for remote infrastructure
• Accelerates applications • The easiest product on the market to deploy
• Saves bandwidth  No changes to client/servers
 No changes to IP addresses or QoS markings

© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL

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One product, many solutions

Riverbed SteelheadTM Appliances

Application Site Bandwidth

Acceleration Consolidation Optimization

• Backup • File servers • Expand narrow links

• Replication • Email servers • Fill up LFNs
• Windows File Sharing • Filers • Avoid WAN upgrades
• NFS • Remote storage • Reduce WAN bandwidth
• Email
• FTP • Tape backup equip.
• Web • Off-site media mgmt.
• ERP/CRM • On-line backup
• Lotus Notes • Outsourced services
• Custom apps

© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL

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Riverbed has customers in all industries

A/E/C Professional Services Manufacturing Media/Communications Finance

Energy Healthcare/Bio/Pharma Telecom Government Retail/Consumer Tech/Software

© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL

The Riverbed Optimization System (RiOS)
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The three root causes of poor wide-area application

performance

Not enough bandwidth

Transport protocol chattiness

Application protocol inefficiencies

If you don’t solve all three, users won’t see performance benefits.

© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL

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RiOS is an integrated approach

The Riverbed Optimization System

Data Streamlining • Eliminate redundant bytes from transfers

Transport Streamlining • Eliminate transport protocol inefficiencies

Application Streamlining • Optimize application WAN performance

Management Streamlining • Enable transparent deployment & central management

© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL

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The RiOS underlying framework

Initiate new TCP

Maintain TCP sessions Maintain TCP
sessions sessions

WAN
DATA CENTER BRANCH OFFICE

1. Accelerate the applications that are
most important to your business
• Works for all application that use TCP
• Orders of magnitude improvements
2. Make it simple to deploy and manage
• Transparent deployment
• Auto-discovery, auto-interception
• No changes to clients, servers, or applications
• Robust central management

© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL

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Data streamlining overcomes bandwidth limitations

60-99% reduction in WAN utilization

Reconstructed
Request
Data Files & Data
Files & Data

WAN
DATA CENTER BRANCH OFFICE

• Requests go directly from the client to the server

• Steelhead auto-intercepts response, and segments data
• Only new bytes compressed & sent over the WAN
• 16-Byte references communicate megabytes of existing data
• Remote Steelhead reconstructs data and delivers it to the client

© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL

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Transport streamlining overcomes TCP limitations

The net effect is a 60-98% reduction in round trips

WAN
DATA CENTER BRANCH OFFICE

Make TCP payload bigger

16KB Repack payload

to with references
100KB+
References
Data
New data
From 100KB+ to Virtual 1MB+

© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL

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Transport streamlining provides many more TCP

optimizations

High-speed TCP • “Fill the pipe” for OC3 and larger connections

Connection pooling
• Eliminate 50% of overhead for small, short-lived
connections

Adaptive congestion • Adapt transfer parameters based on network

windows characteristics

Limited and fast • Ensure priority handling for packet resends

retransmits

© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL

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Application streamlining overcomes application

protocol limitations

Typical application inefficiency

Open

FID
WAN
Read 1
Read 2

DATA CENTER BRANCH OFFICE

© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL

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Application streamlining overcomes application

protocol limitations

Request

WAN
DATA CENTER BRANCH OFFICE

Steelhead completes
transaction locally

© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL

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Application streamlining overcomes application

protocol limitations

The net effect is 65-98% reduction in WAN round trips

Optimized WAN Transfer

WAN
DATA CENTER BRANCH OFFICE

Steelhead completes
transaction locally

© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL

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Application streamlining overcomes application limitations

CIFS • Windows File Sharing & Windows-based applications

MAPI • Microsoft Exchange

HTTP • Web-based applications

MS-SQL • Database driven applications

BACKUP & REPLICATION • Simplified replication of remote servers (via RCU)

PROXY FILE SERVICE • Disconnected operations & integrated file sharing

© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL

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Riverbed’s approach accelerates all TCP applications

© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL

Management Streamlining
Transparency & high availability
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Simplicity is key for a successful WDS deployment

Simple to deploy
“I was very surprised by how simple the deployment was. I expected a complex
integration, but it only required that I give each appliance an IP address. It was only a
matter of minutes before I had the boxes up and running.”
- Senior Systems Engineer, Investor AB

Immediate impact across applications

“We were quite surprised when one day our backup process took 25% of its usual time,
because we were busy analyzing the effects of Riverbed Steelhead appliances on our FTP
transfers. We made no changes to our software – the Steelhead appliances just started
working right away.”
- Director of IT, Mercury Interactive

© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL

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More on transparent deployment

Proxy TCP

WAN
DATA CENTER BRANCH OFFICE

• No agents required on clients or servers

• No tunnels need to be configured
• Un-optimized traffic is automatically passed through

© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL

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Steelhead appliances are designed for easy network

integration

• 4-port 10/100/1000 Ethernet cards

Deployment Flexibility • TCP connection forwarding
• Diverse in-path and out-of-path deployment options

Software-based
• Serial clustering
Redundancy • Parallel clustering
• Hot backups

• Fail-to-wire Ethernet cards

Hardware-based
• Dual power supply (optional)
Redundancy
• RAID (optional)

© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL

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Sample deployment (in-path)

LAN
In-path with optional failover unit Steelhead
Appliances 2, 3, 4, … NAS
L2 Switch

WAN or VPN
WAN/VPN
File
Router Servers
Firewall
or VPN

Mail
Server

In-path with 4-port card LAN

NAS
Router Switch Router
WAN/VPN

Steelhead Appliances
File
Router Switch Router Servers

Mail
Central Management Server
Console (Optional)

© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL

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Sample deployment (additional options)

Asymmetric routing

Router Router
Steelhead SH1

WAN/VPN
Steelhead SH2
Router Router
Steelhead Appliance

Router Router

Out-of-path (clustering optional)

L4 Switch
NAS
WAN/VPN
Router File
Firewall Servers
or VPN

Steelhead Mail
Appliances CLI & Server
web-based
mgmt.

© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL

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RiOS supports centralized management

Riverbed Central Management Console
• Touchless configuration
• Aggregated reporting
• Group or individual configurations
• Scheduled operations
• Customizable reports and displays
• SNMP traps

© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL

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Riverbed provides world-class expertise & support

• Worldwide 24x7 availability
• Platinum, Gold, and Silver support levels
• Our team is relentlessly focused on customer success

Highly valued and praised by customers

“Deploying Steelhead appliances has been quick
and easy – they can usually be installed in 15
minutes. When we had an issue that required
technical support, they were fantastic and stuck
with us until it was resolved.
I’m very impressed with Riverbed’s support
team, and recommend them highly.”
– IT Director, Large Engineering Company

© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL

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A customer study on Gensler Architecture

• Background
▪ #1 architecture and design firm in USA
▪ Data and server sprawl
▪ Inability to collaborate among offices
• Results
“Our files and data now move
▪ 70x faster CAD file sharing more than 70 times faster
▪ 75% reduction in WAN traffic between offices, giving us the
ability to complete projects
• Key benefits from deploying Riverbed more quickly.

▪ Fast file-sharing eases collaboration We’ve also reduced our WAN

traffic overall by 75%.”
▪ Reduced cost of remote backup
- Bruce Bartolf, CTO
▪ Enables “office-in-a-box” concept, which dramatically
simplifies deployment of IT services at new offices

© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL

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A customer study on LG Electronics

• Background
▪ Global deployment covers Asia, Europe, and
Americas
▪ International bandwidth expensive and high latency
▪ Many applications unusable in remote offices
• Results More than $US 6 Million in
▪ Bandwidth utilization reduced up to 40% bandwidth savings alone.

▪ Applications run 20x faster “I wish all IT projects could

produce such impressive,
• Key benefits from deploying Riverbed tangible results.”

▪ US $500,000 savings monthly in bandwidth expenses - Network Engineer

▪ Corporate applications usable in all locations

▪ Payback in just 5 months on bandwidth savings alone

© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL

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A customer study on Electronic Arts

• Background
▪ #1 worldwide video game developer
▪ Distributing 3GB - 6GB game software worldwide
• Results
“Riverbed’s technology is
▪ More than 60x improvement in FTP data transfers addicting. Our FTPs of
▪ 90% reduction in WAN traffic large source code files
went from twelve hours to
• Key benefits from deploying Riverbed about ten minutes.”

▪ Time to market accelerated - Global Network Architect

▪ Bandwidth utilization reduced

© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL

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A customer study on Allen Matkins, LLP

• Background
▪ Top-200 US law firm
▪ Slow applications resulting in lost productivity
▪ Data sprawl issues “Using the Steelhead solution, we have
eliminated more than 20 non-billable
• Results hours annually for the average attorney
working in a remote office.
▪ Applications run 40x faster
▪ Centralized CRM deployment Now we can provide our high-quality
client experience while eliminating
• Key benefits from deploying Riverbed behind-the-scenes manual labor by our
attorneys.
▪ $980,000 in annual productivity gains
That also translates into an estimated
▪ 20 non-billable hours per attorney per year $980,000 in annual productivity gains
saved for Allen Matkins.”
▪ Streamlined IT management - Frank Gillman, Director of IT
▪ Less attorney frustration

© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL

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A customer study on Allied Capital Corporation

• Background
▪ 4 Locations in the US
▪ Access to data slow for distributed users
▪ SEC Requirements demand data control & “Within a matter of 24 hours, we
compliance were able to prove that we had
significantly accelerated performance
• Results across the network.
▪ Applications run 35x faster
For example, opening a 10 MB
▪ All file servers consolidated to HQ excel file from DC to New York
was reduced from 2 minutes and
• Key benefits from deploying Riverbed
59 seconds to just 5 seconds.
▪ 7 month payback period
Users even noticed performance
▪ Data consolidated – easier to find increases in email downloads and
▪ Data sprawl gone – data is secure CRM access.”

▪ More productive users worldwide - Will Cowdrick, Infrastructure Lead

© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL

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Steelhead appliances are sized for your offices

Small Office Mid-Size Office Data Center/HQ Systemwide
Visibility/Reporting
Riverbed Central
Management Console
520 2020 5010
• 1 Mbps optimized throughput • 10 Mbps optimized throughput • 45 Mbps Kbps optimized
• 300 optimized TCP • 2000 optimized TCP connections throughput
connections • 4,500 optimized TCP
connections

200
• 1 Mbps optimized throughput
• 75 optimized TCP connections 1020 3010/3510
• 2 Mbps Kbps optimized • 10/20 Mbps Kbps optimized
throughput throughput
• 625 optimized TCP connections • 2400/2400 optimized TCP
connections

100
• 1 Mbps optimized throughput
• 25 optimized TCP connections

© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL

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In summary, Riverbed will accelerate your business

Accelerates all key applications by up to 100x

over the WAN

WAN Reduces bandwidth utilization by 60% to 95%

Enables successful IT consolidation

Hundreds of customers in production today

© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL

Thank you for your time
www.riverbed.com
Additional Information
• Network Deployment Options
• Additional Features
Network Deployment Options
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Remote office deployment detail (simple)

Branch Office LAN
In-path deployment
NAS

WAN/VPN File
Servers
Router
Firewall L2 Switch
or VPN Steelhead Appliance
Mail
Server

Branch Office LAN

Out-of-path deployment
NAS
L2 or L4 Switch

WAN/VPN File
Servers
Router
Firewall
or VPN
Mail
Server

Steelhead Appliance

© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL

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In-path deployment (detailed)

LAN

Steelhead
Appliances 2, 3, 4, … NAS
L2 Switch

WAN or VPN
WAN/VPN
File
Router Servers
Firewall
or VPN

Mail
Server

In-Path Deployment: Redundant routers and

Steelheads with 4-port cards LAN

NAS
Router Switch
WAN/VPN

File
Servers
Router Switch
Steelhead Appliances

Mail
Server
Central Management
Console (optional)

© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL

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In-path deployment (detailed)

In-path with 4-port card
LAN

Router NAS
WAN/VPN Router
Switch

Steelhead Appliance File

Router Switch Router
Servers

Mail
Server
Central Management
Console (optional)

LAN
Virtual in-path via WCCP or PBR w/CDP
NAS

L3 Switch

WAN/VPN File
Router Servers
Firewall
Or VPN
Mail
Server
Steelhead Appliance

© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL

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Out-of-path deployment (detailed)

LAN

NAS
L4 Switch

WAN/VPN File
Servers
Router
Firewall
or VPN
Mail
Server

Steelhead Appliance

Out-of-path clustered LAN

L4 Switch
NAS
WAN/VPN
Router File
Firewall Servers
or VPN

Steelhead Mail
Appliances CLI & Server
web-based
mgmt.

© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL

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Other deployment options

Virtual in-path (VLAN bridge) LAN

Firewall NAS
or VPN L3 Switch/Router

WAN/VPN File
Router Servers

Mail
Server

Steelhead Appliance

Asymmetric routing
REMOTE OFFICE DATA CENTER

Router Router
Steelhead SH1

WAN/VPN
Steelhead SH2
Router Router
Steelhead Appliance

Router Router

© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL

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PRIMARY DESIGN CENTER SALES OFFICE
Osaka, Japan Paris, France

WDS EUROPEAN SERVICE CENTER

Q.A. Appliance Reading, UK
Bangalore India
WDS Appliance
Filer WDS Appliance

768 kbps
E1
WDS Appliance Filer

3x T1

2x T1
VPN
Internet EUROPEAN DISTRIBUTION HUB
Intelsat Cork, Ireland
256
255 kbps Uplink
kbps WDS Appliance
1.5 Mbps Downlink Private
800 ms RTT Network

PROJECT SITE T3
T3
Kuala Lumpur, Malaysia (serverless)

DSL
PRIMARY
DATA CENTER
Denver, CO
WDS WDS
Appliance Appliance DISASTER RECOVERY SITE
Jersey City, New Jersey
WDS OC-3
Appliance
Storage
Storage

Filers Tape WDS Appliance

Backup

File Web Mail File Web Mail

WDS Appliance Servers Servers Servers
© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL
Servers Servers Servers
Additional Features
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High-Speed TCP – for high bandwidth, high latency

connections

High-Speed TCP Regular TCP

OC12
Bandwidth / Throughput

Time

• Enable full utilization of high bandwidth connection with 15+ ms latency

• Overcome latency while still maintaining safe congestion control
• Ramp up faster, slow down less than regular TCP
• Approach sanctioned by the IETF, unlike proprietary protocols

© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL

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Filling an OC-12 connection

Test Scenario Bandwidth RTT Latency Throughput

Baseline 622 Mbps 15 ms 36 Mbps

A
With Steelhead Appliances 622 Mbps 15 ms 600+ Mbps
Baseline 622 Mbps 100 ms 5 Mbps
B
With Steelhead Appliances 622 Mbps 100 ms 600+ Mbps

More than 100x faster

Sample FTP Transfers (3 GB file) Sample FTP of 3 GB file over OC12
w/ Steelhead HSTCP w/o Steelheads (15 ms RTT)
bits/second)

700

600
bits/second)

500
(millions

400
Util (millions

300
WANUtil

200
WAN

100

0
1 61 121 181 241 301 361 421 481 541 601 661

Time (seconds)
Time (seconds)

© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL

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Proxy File Service (PFS) overcomes WAN failure

Standard Steelhead appliance operation
Continued access to files after WAN failure
Access to centralized file server over the WAN

DATA CENTER

File Servers
X WAN
BRANCH OFFICE

PFS

Read-write access to central Server – global shares

Read-write access to PFS – local shares
Read-only access to PFS – broadcast shares
Broadcast mode – files pushed out to remote office PFS
Local mode – server replicated back to data center

© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL

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Transparent pre-population prepositions popular content

Scheduled Delivery/Update
Files & Data
Reconstructed
Response

DATA CENTER
WAN BRANCH OFFICE

Virtual
Pre-populated files &Window
emails Expansion (VWE)
are distributed before demand
Only changes are sent over the WAN
Access is fast & local

© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL

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Data streamlining overcomes bandwidth limitations (alt. ver.)

Reconstructed
Data Request files & data
Files & data

WAN
DATA CENTER BRANCH OFFICE

• Only new bytes compressed & sent over the WAN

• 16-Byte references communicate megabytes of existing data
• 60-95% reduction of WAN Utilization

© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL