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YN KIARA PUTMAN

KIARANICOLE89@YAHOO.COM | (864) 553-5588


GREENVILLE, SC 29605

OBJECTIVE POMEROY

To obtain a position of IT SUPPORT SPECIALIST • JANUARY 2017-AUGUST 2018


employment that will utilize  Providing first line support for clients (Cisco)
my current skills and  Troubleshoot, diagnose and resolve application issues
challenge my various  Document and resolve technical issues relating to hardware,
abilities in a medical software and network. VLANs, Network Protocol configuration
setting while working for  Answer inbound calls and making outbound calls to clients
an organization that offers  Collaborate effectively with other service desk team
career growth and a members. Ticket-tracking software. Upgrade systems
chance to achieve both MEDICARE REP• CONCENTRIX • AUGUST 2015-DECEMBER 2016
individual and team-  Assist in resolving issues with members health plan (EOB)
oriented goals.  Verify insurance and provide eligibility to the members
 Navigating multiple systems
 Inbound and outbounds calls regarding member accounts
SKILLS  Assist in re-submittal of claims if necessary

CNA •Emeritus at Belaire Place •September 2011- March 2015


 Integrity
 Organized  Administer medications to the elderly patients
 Self-Motivation  Assist patients with grooming
 Communication  Assist patients with daily routines
 Strategic Planning  Documentation of medications
 Conflict Resolution  Order prescriptions fills
 Decision Making Patient Scheduler •Evans Pediatrics •February 2010-March 2012
 Critical Thinking  Schedule appointments for patients
 Logical Thinking  Post payments on patient’s accounts
 Software skills  Verify insurance and documentation
 Medicare/Medicaid  Answer inbound calls and set up exams for patients
 CPT/ICD-10 Coding  Maintaining databases, data entry, faxing and scanning
 EMR/EHR Knowledge
 Medical Terminology

EMAIL TWITTER HANDLE TELEPHONE LINKEDIN URL


YN KIARA PUTMAN
KIARANICOLE89@YAHOO.COM | (864) 553-5588
GREENVILLE, SC 29605

EDUCATION

SOME EDUCATION AUGUST 2007- JUNE 2010 GREENVILLE TECHNICIAL


3.2 GPA, CRIMINAL JUSTICE STUDIES
DIPLOMA • AUGUST 2004-JUNE 2007 • WADE HAMPTON HIGH
3.4 GPA, General Studies
Healthcare

CNA LICENSE • NOVEMBER 2011 • IGNITE HEALTHCARE


 Cardiopulmonary Resuscitation (CPR)
 American Heart Association
 Medication Aide Certification
Certificate -October 2018- Present Virginia College
3.8 GPA, Healthcare Studies
 CMA (Medical Assistant)

HIGHLIGHTS

 Leadership
 Adaptability
 Data Analysis
 Multitasking
 Time Management
 Software Programs
 Empathetic
 Analytical

EMAIL TWITTER HANDLE TELEPHONE LINKEDIN URL


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YN KIARA PUTMAN
KIARANICOLE89@YAHOO.COM | (864) 553-5588
GREENVILLE, SC 29605

EMAIL TWITTER HANDLE TELEPHONE LINKEDIN URL


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