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IN THE WORKPLACE
A Toolkit for Employers
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Healthy
Business Case
What is Healthy Eating?
Healthy eating refers to following the Most Canadians are not active enough (85%
recommendations in Canada’s Food Guide, of Canadians are sedentary) to allow for
which describes the type and amount of food regular consumption of foods listed as
people need to eat to support good health.1 “Foods to Limit” on Canada’s Food Guide.2,3
Consuming these foods on a regular basis
Following the recommendations in Canada’s
either means that nutritious foods are
Food Guide will help your employees get
displaced from the diet or that individuals are
enough vitamins, minerals and other
eating too many foods high in calories, salt,
nutrients, as well as reduce the risk of
sugar or fat, which can contribute to the
developing nutrition-related chronic disease.1
development of chronic disease.
Canada’s Food Guide recommends the
Canada’s Food Guide also recommends
average number of servings from each Food
drinking water regularly to meet hydration
Group that Canadians should try to eat each
needs. Additional water is needed during hot
day.1 All Canadians are encouraged to
weather or when employees are physically
consume more vegetables, fruits and whole
active.1 Some very active individuals may
grains while limiting or avoiding foods with
require more calories and should eat extra
high levels of added fat (especially trans
servings of food from the four Food Groups.1
fats), sugar and salt.1
Less than 1% of Canadians follow a diet Overall, Canadians’ diets scored a 58.8 on
consistent with Canada’s Food Guide.2 The the Healthy Eating Index with 50 being the
table below shows the percentage of cut off for ‘poor diet’ and above 80 being the
working aged Canadians classified as cut off for ‘good diet’.2 This indicates that the
having a ‘poor’ diet or a diet that ‘needs average Canadian diet is much closer to the
improvement’.2 In each age category, more ‘poor’ diet category than to the ‘good’ diet
men than women were found to have diets category.2
classified as ‘poor’.2
Compared to individuals without chronic found that lost productivity made up 6.8% of
disease total labour costs.33
individuals with diabetes miss an Prescription Drug Costs
additional 1.9 to 6.4 days per year;34,41-43
Prescription drugs represent 60% to 70% of
women with osteoporosis miss an workplace health expenditures in Canada.48
additional 12.7 days of work;43 In 2007, prescription drugs cost $665 per
employee, more than double the costs in
individuals with cancer miss an additional
2000.49
2.8 to 26.7 days of work;34,42,43
Much of this cost increase is due to
individuals with cardiovascular disease
conditions related to unhealthy eating habits.
miss an additional 6.8 to 32.7 days; and
34,42,43 In 2009, four of the top ten prescription
drugs dispensed in Canada were for high
individuals with hypertension miss 0.9 to blood pressure, cardiovascular disease, high
4.2 additional days of work.34, 42 cholesterol, and type 2 diabetes.50
Productivity Overall Costs
Productivity losses due to employees going Overall workplace financial losses related to
to work despite being sick, stressed or chronic disease range from as low as a few
distracted have been shown to cost hundred dollars33,34,51,52 to several thousand
employers more than health costs, dollars per affected employee per year, (i.e.,
absenteeism and disability combined.44 In combined costs of $3000 to $15000 higher
some cases losses due to productivity were than employees without chronic health
two to three times higher than costs related conditions).31,34,41,43
to medical and pharmacy and medical
A supportive healthy eating environment
costs.45,46 For chronic health conditions,
may prevent employees from developing
costs related to decreased productivity make
chronic diseases and may also assist
up the major component of the workplace
individuals who have chronic diseases to
costs for chronic disease.33,34,41,42,45-47
manage their conditions, both of which will
One study found that 61% of overall losses help to contain health-related workplace
related to chronic health conditions were due expenditures.
to losses in productivity.34 Another employer
Considerations:
Although some studies have shown a related to sickness, such as job satisfaction
positive ROI, none have investigated long or work/life conflicts, making it a less than
term effects. It is not clear if ROI is ongoing perfect measure of the effectiveness of
over several years or if the interventions healthy eating interventions.45 Therefore, it is
have a diminishing effectiveness over time. important to evaluate several aspects of your
healthy eating initiative in order to determine
Also, it may be difficult to effectively evaluate
its effectiveness.
ROI data. For example, absenteeism may be
influenced by several variables; not solely
40. Neovius K, Johansson K, Kark M, Neovius M. Obesity 58. Sela A, Berger J, Liu W. Variety, vice, and virtue: How
status and sick leave: A systematic review. Obes Rev. assortment size influences option choice. Journal of
2009;10:17-27. Consumer Research. 2009;35:941-951.
41. American Diabetes Association. Economic costs of 59. Bryant EJ, King NA, Blundell JE. Disinhibition: Its
diabetes in the U.S. in 2007. Diabetes Care. 2008;31:596- effects on appetite and weight regulation. Obes Rev.
615. 2008;9:409-419.
42. Wang PS, Beck A, Berglund P, et al. Chronic medical 60. Zimmerman FJ. Using marketing muscle to sell fat: The
conditions and work performance in the health and work rise of obesity in the modern economy. Annu Rev Public
performance questionnaire calibration surveys. J Occup Health. 2011;32:285-306.
Environ Med. 2003;45:1303-1311. 61. Devine CM, Nelson JA, Chin N, Dozier A, Fernandez
43. Sasser AC, Rousculp MD, Birnbaum HG, Oster EF, ID. "Pizza is cheaper than salad": Assessing workers' views
Lufkin E, Mallet D. Economic burden of osteoporosis, for an environmental food intervention. Obesity (Silver
breast cancer, and cardiovascular disease among Spring). 2007;15 Suppl 1:57S-68S.
postmenopausal women in an employed population. 62. Wilcox K, Vallen B, Block L, Fitzsimons GJ. Vicarious
Womens Health Issues. 2005;15:97-108. goal fulfillment: When the mere presence of a healthy
44. Makrides L, Sawatzky C, Petrie J, Veinot P. Modifiable option leads to an ironically indulgent decision. Journal of
health risks in Atlantic Canadian employees: A 5-year Consumer Research. 2009;36:380-393.
report. Health Promot Int. 2010;25:384-393. 63. Gates D, Brehm B, Hutton S, Singler M, Poeppelman
45. Wolf K. Health and productivity management in A. Changing the work environment to promote wellness: A
Europe. International Journal of Workplace Health focus group study. AAOHN J. 2006;54:515-520.
Mangement. 2008;1:136-144. 64. Stice E, Yokum S, Blum K, Bohon C. Weight gain is
46. Loeppke R, Taitel M, Haufle V, Parry T, Kessler RC, associated with reduced striatal response to palatable food.
Jinnett K. Health and productivity as a business strategy: A J Neurosci. 2010;30:13105-13109.
multiemployer study. J Occup Environ Med. 2009;51:411- 65. Meenan RT, Vogt TM, Williams AE, Stevens VJ,
428. Albright CL, Nigg C. Economic evaluation of a worksite
47. Collins JJ, Baase CM, Sharda CE, et al. The assessment obesity prevention and intervention trial among hotel
of chronic health conditions on work performance, absence, workers in Hawaii. J Occup Environ Med. 2010;52 Suppl
and total economic impact for employers. J Occup Environ 1:S8-13.
Med. 2005;47:547-557. 66. Finkelstein EA, Linnan LA, Tate DF, Leese PJ. A
48. Buck Consultants. Canadian Health Care Trend Survey longitudinal study on the relationship between weight loss,
Results 2010. Available at: medical expenditures, and absenteeism among overweight
http://www.acsbuckcanada.com/ENG/Portals/0/Documents employees in the WAY to health study. J Occup Environ
/publications/surveys/HC_Trend_Survey-2010-online.pdf Med. 2009;51:1367-1373.
Accessed December 5, 2010. 67. Anderson LM, Quinn TA, Glanz K, et al. The
49. Buck Consultants. Outlook: trends and issues for HR effectiveness of worksite nutrition and physical activity
and Finance professionals. Available at: interventions for controlling employee overweight and
http://www.acsbuckcanada.com/ENG/Portals/0/Documents obesity: A systematic review. Am J Prev Med.
/publications/hr_outlook/2008/hr_outlook_05_08.pdf. 2009;37:340-357.
Accessed December 5, 2010. 68. Baker KM, Goetzel RZ, Pei X, et al. Using a return-on-
50. IMS Health. Prescriptions dispensed in retail investment estimation model to evaluate outcomes from an
pharmacies per capita, by province, 2009. Available at: obesity management worksite health promotion program. J
http://imshealth.com/deployedfiles/imshealth/Global/Ameri Occup Environ Med. 2008;50:981-990.
cas/North%20America/Canada/StaticFile/Final%20IMS%2 69. Milani RV, Lavie CJ. Impact of worksite wellness
02009%20charts.pdf Accessed December 5, 2010. intervention on cardiac risk factors and one-year health care
51. Benedict MA, Arterburn D. Worksite-based weight loss costs. Am J Cardiol. 2009;104:1389-1392.
programs: A systematic review of recent literature. Am J
Health Promot. 2008;22:408-416.
52. Schultz AB, Edington DW. Metabolic syndrome in a
workplace: Prevalence, co-morbidities, and economic
impact. Metab Syndr Relat Disord. 2009;7:459-468.
53. Thanasse L. HR leaders talk: Obesity in the workplace.
Canadian HRReporter. Thompson Reuters Canada; 2009.
54. Slater J, Green CG, Sevenhuysen G, Edginton B,
O'Neil J, Heasman M. The growing Canadian energy gap:
More the can than the couch? Public Health Nutr.
2009;12:2216-2224.
55. Fleming SM, Thomas CL, Dolan RJ. Overcoming
status quo bias in the human brain. Proc Natl Acad Sci U S
A. 2010;107:6005-6009.
56. Weijzen PL, de Graaf C, Dijksterhuis GB. Discrepancy
between snack choice intentions and behavior. J Nutr Educ
Behav. 2008;40:311-316.
57. Botti S, McGill AS.
The locus of choice: Personal causality and satisfaction
with hedonic and utilitarian decisions. The Journal of
Consumer Research. 2011;37:1065-1078.
Despite education efforts to promote healthy eating, Highlights the current barriers to healthy eating in
eating habits do not seem to be improving. There is a workplace context.
also evidence that current methods to promote The previous section PART I – ‘THE COST OF DOING
healthy eating and healthy weights may be doing NOTHING: THE BUSINESS CASE’
some harm (e.g. lowering self-esteem, creating
weight bias, increasing disordered eating). Outlined the current costs of unhealthy eating for
workplaces.
Good decisions are based on good information.
Before taking action to promote healthy eating in your The next section: PART III – ‘MAKING THE SHIFT:
workplace, consider the information in this resource. COMPREHENSIVE STRATEGIES TO PROMOTE
HEALTHY EATING’
PART II - EXAMINING THE EVIDENCE: ADDRESSING
THE LIMITATIONS OF CURRENT INTERVENTIONS: Guides workplaces in planning, implementing
and evaluating evidence-based comprehensive
Makes the case that healthy eating is not just an
healthy eating strategies.
individual issue.
Energy Balance
Energy Balance
Energy balance for adults means that the Using common catch phrases such as “all
number of calories eaten equals the number foods fit”, and “everything in moderation”
of calories that are used by the body. In this may cause individuals to become
state, weight maintenance will occur. Weight complacent when faced with unhealthy
maintenance is defined as having a weight choices. However, it only takes a small
that does not increase or decrease by more number of extra calories each day to cause
than 5% over time.1 a significant weight problem.
The population-wide increase in weight is How much is too much?
caused by a combination of environmental
A Canadian study, found that obese men
and lifestyle factors that make it easy for
and women ate an average of only 200
people to eat more calories than their bodies
calories more per day than non-obese
can use. However, genetic factors can
individuals.3 Consuming as few as 50 to
determine whether a person will become
150 extra calories per day can cause an
obese meaning that some individuals are
individual to become obese.4-6
more susceptible than others to becoming
obese when exposed to excess calories in Therefore, even small increases in caloric
the food environment.2 intake can have significant negative
implications for the overall health of
It is often assumed that the damage caused
employees. Consequently, the types and
by unhealthy eating can be “undone” by
amounts of food available to people in their
being physically active. However, the reality
work environments should be carefully
is that there is no substitute for healthy
considered.
eating, especially in the case of weight
control.
The bottom line: Even a small daily “treat” can have negative long-term effects on
weight.
The bottom line: People need daily physical activity to help maintain their health and
weight, however, calorie intakes overall need to be decreased to reduce weight.
Over 50% of Canadians report that they are The muscles in our body burn more calories
physically active; however, only 15% of than fat tissue. However, even a big
Canadians are active enough to meet increase in muscle mass of 4.5 kilograms
current physical activity guidelines.17 (10 pounds) would only burn an extra 45
calories per day.18 That’s the equivalent of
Leisure-time physical activity is related to
less than two coffee creamers.8
healthy weight maintenance. Canadian
men with a healthy weight (BMI 18.5-24.9 Studies of the effects of resistance training
kg/m2) perform an average of 35 minutes of on body weight typically show a weight loss
moderate-to -vigorous physical activity per of less than 1 kg (2.2 pounds) overall.1
day, while overweight and obese men
performed 26 and 19 minutes respectively.
Similarly, women with a healthy weight
perform 25 minutes of moderate to
vigorous physical activity per day, while
overweight and obese women performed
only 20 and 13 minutes respectively.17
Is Education Effective?
gained weight at the same rate as the group
that had no education for weight control.16
Example 2:
Portion Sizes
Portion size appears to be a major factor for In addition, on days that people eat fast
how much food people consume; as the food, they consume about 205 more calories
amount of food served suggests that it is an than they do on days they do not eat fast
appropriate amount to eat.10,12-15 In fact, the food.21
‘French paradox’ appears to be nothing
People often underestimate the calories in
more than smaller portion sizes.16
food, especially for unhealthy items.21 In one
Meals eaten away from home typically study, participants underestimated the
encourage people to eat too many calories caloric content of meals by more than 600
because of high calorie density and large calories.22
portion sizes.4,7,17-20 One study showed that
Trends in larger portion sizes make it difficult
when eating out, people purchased meals
for individuals to resist eating foods that are
that contained an average of 827 calories
high in calories, fat, sugar and salt especially
per meal.17
when not at home.
Over the past few decades the largest increases in portion sizes have occurred in fast
foods such as hamburgers (18% larger), cheeseburgers (24% larger), french fries (57%
larger), and sweetened beverages (62% larger).23
Convenience
“Effort is not required to continue eating when food is present; effort is required to
refrain from eating when food is present.”12
Many studies have examined the The mere presence of convenient ready-to-
relationship between the food environment eat foods increases the likelihood that
and weight. A high ratio of fast food people will consume them, leading to higher
restaurants and convenience stores in a overall energy intakes.36
neighbourhood is associated with increased
Therefore, the impact of vending machines,
weight.32-35
food in common areas and foods placed at
The availability of poor nutritional choices influential locations such as near cash
has a profound impact on what people eat.36 registers in cafeteria lines should be
For example, many stores sell unhealthy carefully considered.
‘snack’ foods placed near the cash register.36
The bottom line: As effort goes up, food consumption goes down.
Time Pressures
Forty-one per cent of Canadians say that Common barriers to making family meals
their life is so hectic that they find it hard to include: being a single parent, working an
include healthier foods in their diets.38 The inflexible job, and working a schedule that
feeling that there is not enough time in the interferes with family time such as evening
day to do everything has been implicated in and night shifts.39
the decline of family meals and the
People are more likely to cook meals at
increased consumption of convenience and
home if they have cooking skills and flexible
fast foods.39,40 When asked, people admitted
or reduced work schedules (i.e., they can be
making ‘quick’ foods because they did not
home in the afternoon).39,40
have the time or energy to cook, despite
knowing that it was not ‘good’ for them.39
Is it Healthy?
It is difficult for the average person to tell if a food item is healthy.
For example, one very healthy sounding Raisin Bran Muffin has:53
Stress
A stressful work environment where workers fatigue, tension, anxiety, and depression.58-60
experience high demand, low job control, It is likely that some workers use food as a
and low social support can negatively way to cope with job strain, which
influence eating behaviours, and often leads contributes to the development of
to skipping meals, eating at workstations, obesity.58,61,62
extra snacking, and a preference for calorie “It’s like a quick pat on the
dense foods.12,55,56 In this type of work shoulder or something like that.
environment, health problems are more You’ve kept up with your day;
likely to occur.12,57,58 you’ve done a great job, here have
Increasing BMI has been associated with a cookie”.12
work related psychological factors such as - Manufacturing Worker
39. Jabs J, Devine CM, Bisogni CA, Farrell TJ, Jastran M, from the American Heart Association. Circulation.
Wethington E. Trying to find the quickest way: Employed 2009;120:1011-1020.
mothers' constructions of time for food. J Nutr Educ Behav. 55. Schulte PA, Wagner GR, Ostry A, et al. Work, obesity,
2007;39:18-25. and occupational safety and health. Am J Public Health.
40. Welch N, McNaughton SA, Hunter W, Hume C, 2007;97:428-436.
Crawford D. Is the perception of time pressure a barrier to 56. Raulio S, Roos E, Mukala K, Prattala R. Can working
healthy eating and physical activity among women? Public conditions explain differences in eating patterns during
Health Nutr. 2009;12:888-895. working hours? Public Health Nutr. 2008;11:258-270.
41. Bleich S, Pollack K. The publics' understanding of 57. Lemon SC, Zapka J, Li W, Estabrook B, Magner R,
daily caloric recommendations and their perceptions of Rosal MC. Perceptions of worksite support and employee
calorie posting in chain restaurants. BMC Public Health. obesity, activity and diet. American Journal of Health
2010;10:121. Behaviours. 2009;33:299-308.
42. Post RE, Mainous AG,3rd, Diaz VA, Matheson EM, 58. Nishitani N, Sakakibara H, Akiyama I. Eating
Everett CJ. Use of the nutrition facts label in chronic behaviour related to obesity and job stress in male Japanese
disease management: Results from the national health and workers. Nutrition. 2009;25:45-50.
nutrition examination survey. J Am Diet Assoc.
2010;110:628-632. 59. Wardle J, Chida Y, Gibson EL, Whitaker KL, Steptoe
A. Stress and adiposity: A meta-analysis of longitudinal
43. Temple JL, Johnson K, Recupero K, Suders H. studies. Obesity (Silver Spring). 2011;19(4):771-778.
Nutrition labels decrease energy intake in adults consuming
lunch in the laboratory. J Am Diet Assoc. 2010;110:1094- 60. Brunner EJ, Chandola T, Marmot MG. Prospective
1097. effect of job strain on general and central obesity in the
Whitehall II Study. Am J Epidemiol. 2007;165:828-837.
44. Roberto CA, Larsen PD, Agnew H, Baik J, Brownell
KD. Evaluating the impact of menu labeling on food 61. Lee R. The new pandemic: Super Stress? Explore (NY).
choices and intake. Am J Public Health. 2010;100:312-318. 2010;6:7-
45. Berman M, Lavizzo-Mourey R. Obesity prevention in 62. Fernandez ID, Su H, Winters PC, Liang H. Association
the information age: Caloric information at the point of of workplace chronic and acute stressors with employee
purchase. JAMA. 2008;300:433-435. weight status: Data from worksites in turmoil. J Occup
Environ Med. 2010;52 Suppl 1:S34-41.
46. Mackison D, Wrieden WL, Anderson AS. Making an
informed choice in the catering environment: What do 63. Raine KD. Determinants of healthy eating in Canada:
consumers want to know? J Hum Nutr Diet. 2009;22:567- An overview and synthesis. Can J Public Health. 2005;96
573. Suppl 3:S8-14, S8-15.
47.Piron J, Smith LV, Simon P, Cummings PL, Kuo T. 64. Sela A, Berger J, Liu W. Variety, vice, and virtue: How
Knowledge, attitudes and potential response to menu assortment size influences option choice. Journal of
labelling in an urban public health clinic population. Public Consumer Research. 2009;35:941-951.
Health Nutr. 2010;13:550-555. 65. Herman CP, Roth DA, Polivy J. Effects of the presence
48. Ellis S, Glanville NT. Trans fat information on food of others on food intake: A normative interpretation.
labels: Consumer use and interpretation. Can J Diet Pract Psychol Bull. 2003;129:873-886.
Res. 2010;71:6-10. 66. Christakis NA, Fowler JH. The spread of obesity in a
49. Elbel B, Kersh R, Brescoll VL, Dixon LB. Calorie large social network over 32 years. N Engl J Med.
labeling and food choices: A first look at the effects on 2007;357:370-379.
low-income people in New York City. Health Aff 67. Heinen L, Darling H. Addressing obesity in the
(Millwood). 2009;28:w1110-21. workplace: The role of employers. The Milbank Quarterly.
50. Driskell JA, Schake MC, Detter HA. Using nutrition 2009;87:101-122.
labeling as a potential tool for changing eating habits of 68. Hull HR, Radley D, Dinger MK, Fields DA. The effect
university dining hall patrons. J Am Diet Assoc. of the Thanksgiving holiday on weight gain. Nutr J.
2008;108:2071-2076. 2006;5:29.
51. Vyth EL, Steenhuis IH, Heymans MW, Roodenburg 69. Lombard CB, Deeks AA, Teede HJ. A systematic
AJ, Brug J, Seidell JC. Influence of placement of a review of interventions aimed at the prevention of weight
nutrition logo on cafeteria menu items on lunchtime food gain in adults. Public Health Nutr. 2009;12:2236-2246.
choices at Dutch work sites. J Am Diet Assoc. 70. Jeffery RW, McGuire MT, French SA. Prevalence and
2011;111:131-136. correlates of large weight gains and losses. Int J Obes Relat
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53. Tim Horton’s. Canadian nutrition calculator.
http://www.timhortons.com/nutrition/index.php. Accessed
24/12/2010.
54. Johnson RK, Appel LJ, Brands M, et al. Dietary sugars
intake and cardiovascular health: A scientific statement
Cognitive Bias
A cognitive bias occurs when the brain Because of this bias, people do not realize
allows judgments and decisions to be made that their diet requires improvement. As a
based on personal experience, likes, dislikes result, they fail to take action.
and cultural experiences without supporting
Tailored feedback from health professionals
evidence. Several cognitive biases exist that
seems to be the most appropriate method to
apply to how people think about health.
address this bias. However, research shows
that some people receiving negative tailored
Optimistic Bias
feedback are even less likely than others to
From a nutrition perspective, optimistic bias take action on a health issue.2
causes people to underestimate the
consequences of their food intakes. People
usually rate their nutrition-related risk to be
lower compared to others.1,2 As a result of
this bias, people accept the messages in
health promotion campaigns but believe
them to be more applicable to others than to
themselves.
Optimistic bias was evident in the report:
Recommendations of the Sodium Working
Group.
“Public opinion research has shown
that Canadians are aware of sodium
as a health issue, but perceive it as
everybody else’s problem. Very few
understand what a healthy amount
of sodium is, and most continue to
have high dietary intakes.” 3
Is Eating an Addiction?
“A loss of control over food intake” fits the “I just need something sweet.”
description of classic substance abuse
The involvement of the dopamine reward
disorders.1 As with drug abuse, people
system may explain the desire to eat
continue to ‘use’ despite knowing about the
something (e.g., dessert), even when no
negative effects on their bodies, feeling the
longer hungry (e.g., after a big meal).
negative physical consequences of use,
(e.g., pain or chronic disease), and The addictive process is likely a key reason
experiencing feelings of isolation due to the that the majority of individuals have not been
stigma of being overweight or obese.1 able to control their intake of refined grains,
fats, and sugars. However, unlike other
Obesity and Addiction addictive substances, foods containing
Just as poppies and coca beans are refined grains, fat and sugar are heavily
relatively harmless in their natural form, once advertised, inexpensive and difficult to avoid.
components are extracted, refined and
concentrated, they become potent drugs
such as cocaine and opium. Sugars and fats
are also found in nature in small
concentrations and like drugs, are not
addictive, until processed.1
Researchers have found that eating refined
grains (i.e., white flour), sugars, and fats
commonly found in processed food,
stimulate the dopamine system in the brain
similar to the reward pathway for drugs of
abuse.1-5
Obese individuals have fewer dopamine
receptors than lean people, (comparable for
drug users compared to non-users).6 Eating
foods that contain refined grains, fats and
sugars causes the loss of dopamine
receptors.7 The result of having fewer
dopamine receptors is that more substance
(i.e., food) is required to feel satisfied.2 This
promotes overeating and a preference for
processed, high-fat, high-sugar foods, which
increases the risk of developing obesity.
Conclusion References
1. Brownell,KD, Kersh,R, Ludwig,RC, Post,RC, Puhl,RM,
Schwartz,MB, Willet,W. Personal responsibility and
obesity: a constructive approach to a controversial issue.
Health Affairs. 2010;29(3):378-386.
Current Evidence
The current literature suggests that french fries, potato chips, salty snacks, and
environmental interventions are helpful when sweetened hot and cold beverages).2
encouraging healthier eating habits among
The literature is limited in terms of the
employees.17-20 However, the majority of
effectiveness of decreasing exposure of
research on the promotion of healthy eating
“Foods to Limit”. However, we do know that
in workplaces consists of healthy eating
the food environment has changed
education and environmental supports such
drastically in the past few decades. This has
as point-of-decision information (e.g.,
increased the number of calories available
stickers identifying healthier choices and
per person in the food supply, mostly from
nutrition information such fat content,
“Foods to Limit”.1,8-12,23
calories, etc.), promotional materials,
preferential pricing for healthier choices, Studies of neighbourhoods show that poor
increased availability of healthier choices quality food environments are associated
and targeted food placement (e.g., food with low quality diets.24-26
items placed at eye-level or at the cash It has also been established that any cues
register).21,22 These studies show a small associated with food or eating (e.g.,
impact from these types of environmental watching others eat, watching food
strategies.21,22 commercials, having food available in close
It is possible that the limited impact that proximity, etc.) has the potential to motivate
these strategies have is due to the fact that individuals to eat.4,27-29 Food cues encourage
individuals still have to make the healthier people to eat without being aware, making it
choice, while less healthy choices remain difficult for individuals to resist eating when
widely available. food cues are present.4,27
Canada’s Food Guide recommends that From a harm reduction standpoint, it makes
people limit foods and beverages high in sense to limit food cues in the workplace,
calories, fat, sugar or salt. (e.g., cakes, especially for “Foods to Limit”, as they have
pastries, candies, chocolate, cookies, the potential to cause harm by promoting the
granola bars, ice cream, doughnuts, muffins, development of nutrition-related chronic
disease.27,28,30
“Committee name”
Terms of Reference
The purpose of the “committee name” is to develop, implement, evaluate and sustain a
comprehensive health promotion strategy in the workplace. The intent is to make the healthy
choices the easy choices and ensure that workplace practices are consistent with the healthy living
messages promoted in the workplace. The “committee name” will be responsible for leading the
process to create a comprehensive health promotion strategy in our workplace. For example, the
committee will:
Develop the terms of reference
Complete a healthy eating needs and interest assessment
Set priorities for action
Develop a plan to address identified areas of concern
Carry out the duties outlined in the plan
Manage resources (time, budget)
Evaluate initiatives
Communicate with workplace employees and managers about the committee activities
Membership
The Committee will consist of “number of members” members and will include representatives
from: management, unions/employee associations, employees, health and safety staff, etc.
Roles and Responsibilities
Chair
The Chair of the “committee name” will be determined by (e.g., rotating through all members,
designated chair each year, etc.) The Chair will be responsible for: calling for agenda items and
drafting the agenda for meetings; ensuring quorum is achieved; and guiding committee members
to work toward a common goal.
Decide how the recorder will be chosen (e.g., volunteer at each meeting, rotating recorder,
designated recorder etc.). The recorder will take minutes of each meeting and give to the chair for
distribution within “number of days” days of the meeting.
Members
Attend meetings
Conduct discussions in a professional manner (e.g., constructively dealing with conflict)
Complete tasks as assigned
Decision-making
When making decisions, the “name of committee” will strive for consensus.
If consensus cannot be achieved after a reasonable length of time, decisions will be made by (e.g.,
majority vote, designated decision-maker such as a senior manager, etc.).
Meetings
Meetings will be held on the “designated day” of each month or at the call of the Chair. There will
be a minimum of “number of” meetings per year.
A quorum of fifty percent plus one must be met in order to proceed with the meeting.
Objective Summary:
Our workplace will create a policy that ensures healthy food is served whenever food is
offered in meetings. Employees will order food using a standard catering form, which
will be based on a set nutrition criteria. The policy will take effect July 1, 2012.
3. __________________________________________________________________________________________________________________
List three priority areas where workplace healthy eating practices need improvement:
1. __________________________________________________________________________________________________________________
2. __________________________________________________________________________________________________________________
3. __________________________________________________________________________________________________________________
Once your priority areas have been determined, create a plan to improve each area. Start small, even tackling one area will make a difference. Make sure you
include activities from all four comprehensive health promotion areas: awareness raising, skill building, supportive environments and policy.
Goal: ________________________________________________________________________________________________
Strategies
Target Evaluation Person Resources
Objective Awareness Skill Supportive Policy Timeline
Audience Method Responsible Needed
Raising Building Environment Development
Step 5 – Develop the Evaluation Plan
Monitoring and evaluating your workplace Consider tracking process indicators as well
wellness initiatives is a very important step in as short-term outcome measures that will
your wellness programming cycle. This indicate if your program has been successful.
information will help you identify your Long-term successes in the promotion of
successes, and enable you to modify your healthy eating can be somewhat challenging
future wellness strategies.52 Programs and to measure and problems related to unhealthy
initiatives should be evaluated on the goals eating may take decades to appear.
and objectives set during the planning
There are different levels of evaluation and
process.52
each offers different types of evaluation
In addition to evaluating each initiative, it is information. These include formative, process
important to evaluate the healthy workplace and outcome evaluations.
program’s overall success after three to five
When evaluating health promotion activities
years, or after a significant change such as
there are several types of success indicators
new management.51
that are commonly used: formative, process,
short-term and long-term outcome indicators.
Figure 5 – Types of Success Indicators
Formative Indicators Process Indicators
(These indicators identify if interventions will (These indicators identify what works and
meet the needs of employees)27 does not work in your workplace)
Appeal of incentives – Do employees like Ensure that the committee had
the incentives offered? Do the incentives representation from all stakeholder groups
motivate staff to participate?
Determine how the programs and
Usability of information or interventions – initiatives were implemented (e.g.,
Is the information targeted, relevant and designated people were able to carry out
easily understood by employees? their assigned activities)
Track participation rates, uptake of health
risk assessments and use of employee
assistance programs (EAP)
Ask employees how satisfied they are
with initiatives
Track costs to determine if programs and
initiatives were accomplished according to
the budget
Awareness
raising
Skill
Policy building
development
Supportive
environment
Healthy Eating Strategies at a Glance
In order to make the greatest impact on the wellness of your employees and company, all four of the
following approaches need to be considered in your wellness planning efforts.
Definitions of Success
Each section contains “definitions of success” that represent the gold standard of what a workplace
would achieve in each topic area to be successful. Initially, workplaces may choose their own goals and
strive towards achieving the “definitions of success”.
Awareness Raising
Awareness raising activities provide information to employees about the benefits of making healthy
choices.
Bulletin Boards and Posters
Displays and Health Fairs*
EatRight Ontario
Emails, Newsletters and Other Employee Communications
Events*
Health Screening and Health Risk Assessments*
Lunch and Learns*
Mobile Health Technology*
Pamphlets
Point-of-Decision Nutrition Information
Promoting Local Food Opportunities
Videos
*These activities may be considered skill building if a hands-on learning component is added (e.g.,
label reading, menu planning, cooking skills, self-monitoring, etc.)
Skill Building
Skill building activities help to educate employees and develop the necessary skills to support a healthy
choice.
Policy Development
Policies enhance and sustain healthy practices by clarifying roles and expectations between employers and
employees.
Policies can be implemented to strengthen workplace support for healthy eating in any of the areas
that have been covered in this toolkit including:
Awareness Raising
Skill Building
Supportive Environments
Organizational Culture
Special Considerations
This section addresses considerations for some specific employee populations that are hard to reach with
traditional health promotion strategies, or that have specific needs related to healthy eating.
Community Involvement
Workplaces often work with other organizations to benefit the community. This section offers suggestions
on how to incorporate community involvement into your comprehensive healthy eating strategy.
Definitions of Success
Nutrition information and/or educational opportunities are provided to employees
on an ongoing basis, using a variety of activities.
Bulletin Boards and Posters
Create a bulletin board in a high traffic area where you
can post information and posters on various nutrition
topics.
For a listing of posters available for loan, visit:
http://www.projecthealth.ca/menu-services/posters
Similar to bulletin boards, displays can create interest around healthy eating, especially when they
include interactive components.
Healthy eating displays are available for loan. To view the displays, visit:
http://www.projecthealth.ca/menu-services/displays/healthy-eating-displays
Health Fairs
Invite Project Health staff to attend your workplace health fair to give employees an opportunity to
ask questions and learn about healthy eating. Health fairs that offer education, information and
pamphlets are considered to be awareness raising opportunities.
For more information or to book a health fair, contact Project Health
http://www.projecthealth.ca/menu-services/health-fairs
When health fair displays provide information only, they are considered to be awareness
raising activities. However, skill building can also be incorporated into health fair displays (e.g.,
label reading, self-monitoring, etc.)
EatRight Ontario
Many people have questions about nutrition and health. EatRight Ontario provides a free
Registered Dietitian consultation service to all Ontario residents.
EatRight Ontario can be accessed by visiting http://www.eatrightontario.ca or by calling toll
free 1-877-510-5102. Telephone services are available Monday through Friday between 9:00
am to 5:00 pm. Over 100 languages are available
Order EatRight Ontario promotional materials from the Service Ontario website
https://www.publications.serviceontario.ca/ecom and search for “EatRight” in the “Quick
Publications Search” box at the top
Email messages have the potential to reach large numbers of people and can provide immediate
feedback to participants.2,3 They are suitable for employees who have easy access to the internet
with their own personal email addresses.3
Emails may help increase the effectiveness of other strategies (e.g., directing employees to new
articles on healthy eating on a website, etc.).3,4 However, the effect sizes are usually small, so
emails should be used as part of a comprehensive healthy eating strategy, rather than a stand-
alone technique.2-5
Tips:
Keep an archive of previous email messages so employees can go back to relevant topics3
Consider increasing the frequency of email messages to intensify impact (e.g. one per week)5
Track the number of emails viewed (e.g., request “read” receipts), or number of “hits” on the
website2,3
Keep emails in a user-friendly format and accessible to individuals with limited computer skills3
Include thought provoking messages (e.g., examples of how to improve eating habits)5,6
Determine topics of interest of employees and tailor health messages accordingly3,6,7
Invite employee’s family members to subscribe to email and newsletters, as the individual who
is most responsible for household food shopping and preparation may be a family member of
the employee6
Newsletters (print or electronic)
Newsletter articles and inserts can serve many purposes (e.g., enhance support among workers,
provide information/education, promote activities or special events, and help support a corporate
culture that encourages healthy eating).
EatRight Ontario offers a newsletter service. Employees and health promoters can sign up at:
http://www.eatrightontario.ca/en/NewsletterSignUp.aspx
Use information provided by EatRight Ontario for newsletter content in newsletters. (Ensure
that you acknowledge EatRight Ontario as the source). http://www.eatrightontario.ca
Identify any employees who will not be reached by a newsletter and explore other options to
reach them
Other Employee Communications
See the Project Health website for Lunch and Learn updates (minimum 10 employees in
attendance, call 519-883-2287 for booking): http://www.projecthealth.ca/menu-services/lunch-
and-learns
When lunch and learns provide information only, they are considered to be awareness raising
activities, however, skill building can also be incorporated into lunch and learn sessions (e.g.,
label reading, setting goals, self-monitoring, etc.)
Text messaging is the least advanced, but most widely adopted and least expensive of mHealth
technologies.9 According to the Canadian Wireless Telecommunication Association, Canadians
send 199 million text messages per day.10 However, the use of text messaging varies by age,
culture and other demographic factors.
The use of text messaging for preventive health behaviour change is relatively new. There is
established research evidence of the effectiveness of text messaging in clinical management of
existing health conditions; however the research on its use in healthy individuals is still in its first
generation. However, early evidence is showing that, at least in the short term, this type of
messaging may have a positive effect on sustaining positive health behaviours.9,11,12
Effectiveness of text messaging may be enhanced by tailoring messages to individuals. Tailoring
could involve:11,12
including employee name or nickname in the message
incorporating individual goals into messages
allowing participants to write the messages they will receive
allowing participants to specify days and times when they would like to receive the
messages
basing messages on a health behaviour change theory (e.g., stages of change) that takes
into the account an individual’s current state of readiness for making changes to eating
habits
Hundreds of smartphone apps (applications) are available to help individuals monitor physical
activity, weight and food intake.13 Some smartphone apps also offer information about the food
allergen content of food items.
Although users give smartphone apps high ratings for satisfaction the effectiveness of these
applications to help individuals improve their dietary intake has yet to be established.13 In addition,
there are some concerns about the accuracy of the information provided by smartphone apps.13
Smartphone apps that can be used to set goals or build skills such as keeping a food journal are
considered to be skill building activities.
Typically the calorie and allergen information provided by these apps is derived from the
United States Department of Agriculture, Nutrient Database of Foods and is more indicative of
foods offered the United States.13 Therefore, if seeking out food related smartphone apps use
apps that are based on the Canadian Nutrient File database to be more reflective of foods
available in Canada.
Smartphone apps should not be used in place of advice from
health professionals
Pamphlets
Make educational materials available to employees in an accessible area.
Several healthy eating pamphlets are available from Project Health at:
http://www.projecthealth.ca/menu-services/pamphlets. Additional nutrition pamphlets can be
found at: http://www.region.waterloo.on.ca/nutrition
Nutrition information must be made available at the moment that food decisions are being
made in order to be effective. Put nutrition information directly on products or on menu boards
rather than in pamphlets or on websites14
Provide skill building opportunities to help employees learn how to use and interpret nutrition
information. For example, labelling caloric content is only useful if employees understand how
many calories they need each day23,27,28
When using nutrition symbols ensure that the nutritional parameters consider the overall
nutritional quality of food items rather than just a few nutrients. For example, some nutrition
symbols may be liberal (allowing high amounts of some nutrients that should be limited such
as sodium) or based on only a few nutritional parameters (such as low-fat, or high fiber) while
failing to address other nutrients that may negatively impact health (such as sodium, or added
sugar)
Use information in conjunction with positive
changes to the nutritional content of foods
offered. Otherwise, using point-of-decision
information strategies without improving the
nutritional quality of the food, can leave
employees feeling as though it is much too
difficult to actually consume a healthy diet29
Videos
Videos can be used by health promoters to educate others about healthy eating.
For a listing of healthy eating videos available from Project Health, visit:
http://www.projecthealth.ca/menu-services/menu-services/books-and-publications
Definitions of Success
Skill building opportunities are provided to employees on a regular basis. Skill
building refers to activities that include a hands-on component such as workplace
challenges, meal planning, label reading, shopping, budgeting, meal preparation,
and gardening. Some skill building activities can occur in the workplace; however,
it may be easier in some instances to locate an agency that can provide skill
building education for your employees (e.g., community college, community
centre, local market, private company, etc.).
Lunch and Learns
When lunch and learns contain a skill building component such as label reading, setting goals,
self-monitoring, they can be counted as skill building activities.
See the Project Health website for Lunch and Learn updates. Be sure to request a skill
building component when booking your lunch and learn (minimum 10 employees in
attendance, call 519-883-2287 for booking).: http://www.projecthealth.ca/menu-
services/lunch-and-learns
Health Fairs
When health fair displays contain skill building components (e.g., label reading, self-monitoring,
etc.) they can be counted as skill building opportunities
For more information or to book a health fair contact Project Health
http://www.projecthealth.ca/menu-services/health-fairs
Knowledge Skills
Knowledge skills include utilizing nutrition information,
reading food labels, practicing food safety, and
incorporating/substituting ingredients.
Reading Nutrition Labels
Introduce short interventions held at workstations
that teach employees one basic healthy eating
skill, such as learning how to find sodium or
sugar on nutrition labels.
Include a label reading education session into
healthy eating lunch and learns.
Planning Skills
Planning Skills include planning meals for the week, creating shopping lists, food budgeting, and
coordinating food preparation.
Meal Planning
The Canada’s Food Guide website offers educational tools that describe appropriate
portion sizes, allow individuals to create personal Food Guides, as well as providing tips for
planning meals, shopping, reading food labels, snacking and eating out. http://www.hc-
sc.gc.ca/fn-an/food-guide-aliment/index-eng.php
EatRight Ontario offers a menu planner, recipes and other food skill resources
http://www.eatrightontario.ca
Food Budgeting
The Eat Well For Less resource gives information on healthy eating on a
budget.
http://chd.region.waterloo.on.ca/en/healthyLivingHealthProtection/resources/Ea
tWellForLess.pdf
Project Health – Comprehensive Strategies to Promote Healthy Eating – Skill Building 110
Meal Preparation and Cooking Skills
These skills include thinking creatively about using leftovers and adjusting
recipes, mechanical techniques such as chopping, mixing and cooking and
using senses such as sight, taste, smell, texture and temperature to make food
visually appealing, appetizing and enjoyable.
Individuals with cooking skills are more likely to make healthy food choices.
Men and individuals living alone generally report less skill with food and
cooking, and rely more on ready-made meals and convenience foods which
may be less nutritious.2
Offer employees opportunities to develop their interest and confidence in cooking. Look for
courses offered in colleges, community centres, farmers’ markets or other local venues.
Provide workers with healthy recipes. Many reputable websites offer free recipes including
EatRight Ontario http://www.eatrightontario.ca and Dietitians of Canada
http://www.dietitians.ca
Offer healthy cookbooks (such as the titles offered through Dietitians of Canada) to workers,
to borrow, purchase or for use as rewards, incentives or prizes http://www.dietitians.ca
Recipe Analyzer is a tool available from Dietitians of Canada that analyzes recipes for
nutrition content. Individuals may find this tool helpful to assess their favorite recipes for
nutrient content: http://www.dietitians.ca/Your-Health/Assess-Yourself/Recipe-Analyzer.aspx
Educate employees about food safety techniques. This can include food safety techniques
for packing a lunch, cooking on the barbeque, picnics, general food safety in the kitchen and
more. Health Canada offers an interactive website on safe food handling: http://www.hc-
sc.gc.ca/fn-an/securit/kitchen-cuisine/index-eng.php or The Canadian Partnership for
Consumer Food Safety Education http://www.canfightbac.org/en/
Project Health – Comprehensive Strategies to Promote Healthy Eating – Skill Building 110
Gardening Skills
People who garden at home consume vegetables and fruit more often, leading
to higher nutritional quality diets.3 Gardening also has other benefits such as
providing opportunities to be physically active, reducing the effects of stress
and lowering the risk of developing cardiovascular disease and depression.4
Offer employees and their families opportunities to learn gardening skills. Look for courses
offered in colleges, community centres, farmers markets or other local venues or sponsor a
course in your workplace.
Use vegetable and fruit plants, flowers, herbs, bulbs and gardening supplies as prizes during
challenges and competitions.
Distribute resources about vegetable and fruit freezing, which are available from Project
Health. http://projecthealth.ca/project-health-topics/healthy-eating
Offer workshops on food preservation techniques such as freezing and canning to help
individuals learn how to extend the local, seasonal harvest.
Project Health – Comprehensive Strategies to Promote Healthy Eating – Skill Building 111
Challenges and Contests
Challenges and contests can be a great way to encourage behaviour change by allowing
employees to try a new behaviour. Here are some considerations to make before implementing a
healthy eating challenge in your workplace.
Try This!
Hold contests and challenges for at least two months to encourage employees to form new
habits.5
Instead of weight loss, promote positive behaviour changes, such as eating more fruit and
vegetables, increasing fibre intake, and reducing sodium or sugar intakes
Educate employees about healthy living and offer skill building sessions as part of the
challenge/contest (e.g., cooking challenges)
Give healthy living incentives (e.g., pedometers, Frisbees, gardening tools, sunscreen, hats,
reusable water bottles, reusable shopping bags, grocery lists, cooking utensils, or healthy
cookbooks) either as one grand prize or in increments (e.g., passport system that includes
attending education sessions and participating in challenges). An incremental award system
may help to motivate people to participate in all of the challenge activities.
Launch the challenge with an activity or event
Have FUN!
Are there any concerns?
The popularity of television shows such as “The Biggest Loser®” have inspired similar weight
loss challenges in workplaces. The television show contestants have medical supervision,
personal trainers, and nutrition consultants. These individuals are able to focus on weight
loss without the distractions and stresses of daily life. Employees do not have these supports
during workplace weight challenges and therefore, the weight loss achieved on these shows
is somewhat unrealistic for employees
A weight loss challenge may have unintended side effects on employees attempting to lose
weight, such as using unhealthy practices like fasting, skipping meals, using weight loss
supplements or following nutritionally unbalanced nutrition plans
Weight challenges may result in lower self-esteem for some individuals, especially if the
focus is on superficial results such as weight and appearance rather than positive health
outcomes and the adoption of healthy behaviours
Project Health – Comprehensive Strategies to Promote Healthy Eating – Skill Building 112
Health Promotion Programs
Health promotion programs promote knowledge and skills that help
participants follow a healthy diet. Health promotion programs are typically
time limited (e.g., 14 week program). Health promotion programs in general,
have been successful at promoting short-term positive changes in dietary
intake.6
If health promotion programs are offered on an ongoing basis (e.g., weekly),
they are considered to be supportive environment similar to peer support
programs. See page 159 for more details.
1. Time
Offering paid time to attend health promotion programs can significantly increase employee
participation rates.7
2. Structured Programs
Use programs that incorporate foods skills such as meal planning, food preparation techniques,
label reading, and budgeting. Structured programs with scheduled sessions that include skills
development have better results than self-directed or education-only programs.8
3. Tailored Programs
Ensure the program is tailored for the needs of your employee group.9,10
4. Integration
Link the health promotion program with other related programs (e.g., health screening and health
risk assessments, occupational health and safety initiatives).9
5. Goal Setting
Have employees set personal goals that are SMART (Specific, Measurable, Attainable, Realistic
and Timely) (e.g., “I will bring a healthy lunch to work at least three days per week”).6,11-14
6. Self-monitoring
Encourage employees to monitor their food intake using paper or electronic tools (e.g., food
diaries).13,15-17
Project Health – Comprehensive Strategies to Promote Healthy Eating – Skill Building 113
7. Rewards and Incentives
Offer rewards or competitions to motivate employees to stick to their goals.7,18 Even reverse
financial rewards have been shown to help motivate people (e.g., contracts where people deposit
their own money and get it back when they meet their personal goal).18,19 However, incentives are
only useful for as long as they are in effect.6,19
For a listing of incentive ideas see page 89.
8. Program Intensity
Plan for several personal contacts. Programs tend to have more success with a higher number of
contacts over a longer period of time (i.e., at least two months).5,13,16,18,20
Project Health – Comprehensive Strategies to Promote Healthy Eating – Skill Building 114
Skill Building References
1. Vanderkooy P. Food skills of waterloo region adults. 15. Burke LE, Wang J, Sevick MA. Self-monitoring in
Region of Waterloo Public Health; 2010. weight loss: A systematic review of the literature. J Am
2. van der Horst K, Brunner TA, Siegrist M. Ready- Diet Assoc. 2011;111:92-102.
meal consumption: Associations with weight status and 16. Burke LE, Steenkiste A, Music E, Styn MA. A
cooking skills. Public Health Nutr. 2011;14:239-245. descriptive study of past experiences with weight-loss
3. Nanney MS, Johnson S, Elliott M, Haire-Joshu D. treatment. JADA. 2008;108:640-647.
Frequency of eating homegrown produce is associated 17. Wing RR, Crane MM, Thomas JG, Kumar R,
with higher intake among parents and their preschool- Weinberg B. Improving weight loss outcomes of
aged children in rural Missouri. J Am Diet Assoc. community interventions by incorporating behavioral
2007;107:577-584. strategies. Am J Public Health. 2010;100:2513-2519.
4. Van Den Berg AE, Custers MHG. Gardening 18. Benedict MA, Arterburn D. Worksite-based weight
promotes neuroendocrine and affective restoration from loss programs: A systematic review of recent literature.
stress. Journal of health Psychology. 2011;16:3-11. Am J Health Promot. 2008;22:408-416.
5. Lally P, Van Jaarsveld CHM, Potts HWW, Wardle J. 19. Levy RL, Finch EA, Crowell MD, Talley NJ,
How habits are formed: Modelling habit formation in Jeffery RW. Behavioral intervention for the treatment
the real world. Eur J Soc Psychol. 2010;40:998-1009. of obesity: Strategies and effectiveness data. Am J
6. Archer WR, Batan MC, Buchanan LR, et al. Gastroenterol. 2007;102:2314-2321.
Promising practices for the prevention and control of 20. Eakin EG, Lawler SP, Vandelanotte C, Owen N.
obesity in the worksite. Am J Health Promot. Telephone interventions for physical activity and
2011;25:e12-26. dietary behavior change: A systematic review. Am J
7. Linnan LA, Sorensen G, Colditz G, Klar DN, Prev Med. 2007;32:419-434.
Emmons KM. Using theory to understand the multiple 21. Norman GJ, Zabinski MF, Adams MA, Rosenberg
determinants of low participation in worksite health DE, Yaroch AL, Atienza AA. A review of eHealth
promotion programs. Health Educ Behav. 2001;28:591- interventions for physical activity and dietary behavior
607. change. Am J Prev Med. 2007;33:336-345.
8. Heshka S, Anderson JW, Atkinson RL, et al. Weight 22. Maruyama C, Kimura M, Okumura H, Hayashi K,
loss with self-help compared with a structured Arao T. Effect of a worksite-based intervention
commercial program: A randomized trial. JAMA. program on metabolic parameters in middle-aged male
2003;289:1792-1798. white-collar workers: A randomized controlled trial.
9. Sparling PB. Worksite health promotion: Principles, Prev Med. 2010;51:11-17.
resources, and challenges. Prev Chronic Dis. 23. Morgan PJ, Collins CE, Plotnikoff RC, et al.
2010;7:A25. Efficacy of a workplace-based weight loss program for
10. Janer G, Sala M, Kogevinas M. Health promotion overweight male shift workers: The workplace POWER
trials at worksites and risk factors for cancer. Scand J (preventing obesity without eating like a rabbit)
Work Environ Health. 2002;28:141-157. randomized controlled trial. Prev Med. 2011;52:317-
325.
11. World Health Organization. Healthy workplaces: A
model for action for employers, workers, policy-makers 24. Quintiliani L, Poulsen S, Sorensen G. Healthy
and practitioners. 2010. eating strategies in the workplace. International
Journal of Workplace Health Management.
12. Steyn NP, Parker W, Lambert EV, Mchiza Z. 2010;3:182-196.
Nutrition interventions in the workplace: Evidence of
best practice. South African Journal of Clinical 25. Rigsby A, Gropper DM, Gropper SS. Success of
Nutrition. 2009;22:111-117. women in a worksite weight loss program: Does being
part of a group help? Eat Behav. 2009;10:128-130.
13. Greaves CJ, Sheppard KE, Abraham C, et al.
Systematic review of reviews of intervention 26. Shay LE. A concept analysis: Adherence and
components associated with increased effectiveness in weight loss. Nurs Forum. 2008;43:42-52.
dietary and physical activity interventions. BMC Public 27. Boyko J, McRae L, Robeson P. Worksite nutrition
Health. 2011;11:119. and physical activity interventions for controlling
14. World Health Organization, World Economic employee overweight and obesity: Evidence and
Forum. Preventing noncommunicable diseases in the implications for public health Hamilton, ON: McMaster
workplace through diet and physical activity: University.: health-evidence.ca; 2010.
WHO/World Economic Forum Report of a Joint Event.
2008.
Project Health – Comprehensive Strategies to Promote Healthy Eating – Skill Building 115
Supportive Environments
Supportive Environments
A supportive environment includes ongoing, sustainable activities that make it
easier to make healthy choices and participate in healthy behaviours. In a
supportive environment, employees do not have to actively resist an
environment full of less healthy choices in order to follow a healthy lifestyle.
Definitions of Success
See each individual section under supportive environment for a list of
applicable success indicators
Definitions of Success
High-risk employees have access to the services of a Registered Dietitian through
health benefits, on-site services or through EAP programs
Nutrition therapy provided by Registered Dietitians has been proven to improve health risks for the
following conditions:1
high cholesterol (i.e., LDL, total cholesterol)
There are several environmental factors that influence employee food choices such as
the availability of healthy and less healthy choices, the taste and price of available
foods, portion sizes, marketing and advertising, and the convenience of available
options. Often attempts to promote healthier items are unsuccessful because only one
aspect is addressed such as making healthier foods available without considering
placement, pricing, promotion, convenience or taste. Ideally, all of these aspects will be
addressed to promote healthy eating in your workplace.
Definitions of Success
At least 80 per cent of foods come from the “Maximum Nutritional Value”
and “Sell/Offer Most” categories*
Foods from the “Sell/Offer Less” categories are limited to 20 per cent or less*
Foods from the “Not Recommended” category are not offered*
Meals include three of the four Food Groups from Canada’s Food Guide**
Price, placement and promotion and used to market healthier foods
Assess the current cafeteria operations and identify both positive and negative aspects of the
service in terms of promoting healthy eating.
Identify training needs, as skills vary widely among food service personnel (e.g., training on food
preparation techniques, food presentation, marketing and customer service).
For more information on assessing needs in your workplace see page 76 in the ‘Getting Started’
section.
The number of food service employees that have food safety training
Food safety reports from Public Health Inspectors
Monitoring to ensure employees have a clean, pleasant eating area
The percentage of local and/or organic foods that are purchased for the cafeteria
The environmental impacts of food service operations (e.g., waste reduction, energy use)
Employee satisfaction with cafeteria food services (e.g., taste, price, quality, convenience)
The more often a food is tasted the more it is liked.10 If at first the employees do not like
the new food items, keep trying, as they may eventually be accepted, especially if they
are coupled with well-liked food items
Try offering free samples when introducing new foods in the cafeteria
3.3 Price
Consumers tend to purchase items that they consider to be reasonably priced. Therefore, healthy
foods must be priced competitively (i.e. the same or less than other options).5,10,13-22
Consider increasing the price of less healthy items (if they are available), to subsidize the
price of healthier items such as vegetables and fruit
Use point-of-decision prompts such as logos, nutrition labels and messaging (e.g.,
posters, glass-clings, tent cards, etc.) to highlight healthier choices in the cafeteria. See
page 103 for more information on point-of-decision prompts
3.4 Placement
Healthy foods must be as convenient as other choices to encourage consumption.5,14,22,24
Examine the traffic flow of the cafeteria, to ensure that healthy items are the most
convenient to purchase and that they do not take more time and effort to obtain
Typically less healthy foods such as food from the “Not Recommended” category are
placed at the register, which is considered to be an influential location. Replace these with
healthier options. Sales of healthier items can also be increased by placing them at eye
level25
Most consumers will make selections that are visible on the menu, rather than asking for
alternatives.26 Ensure that the healthiest options are highly visible on the menu. Consider
not offering other options on the menu board
Consider making the healthier versions the default options for food, especially if
consumers have the option of asking for a variation if they desire. For example, make pre-
made sandwiches on whole grain bread instead of white. Employees always have the
option of making a special request for white bread instead
Offer employees a salad or steamed vegetables with their entrée and avoid prompting to
make less healthy choices
Morsels Café offers a Dinner Home program, where office workers can take home a
nutritious meal for four. Each day the café offers a take-home dinner consisting of a
meat and starch, while customers have a choice of vegetable or salad to have with their
meal. The portion sizes are based on Canada’s Food Guide and healthy ingredients are
used in each recipe.
You may not be able to replace all of your current food purchases with local/organic
foods. However, you can augment the foods that you currently purchase with local and/or
organic products
Consider the capacity of current food services staff to process fresh foods. For example if
potatoes currently come peeled and chopped, extra staff time will be needed to use fresh
unprocessed foods
Buy fresh local produce when in season. This may also require some careful menu
planning to ensure that ingredients correspond to seasonal availability. Other items such
as meat, eggs and milk may be purchased locally year round
Ensure there is adequate seating and a clean surface to place food to allow for
comfortable dining
Avoid conducting business meetings and events in the eating area during meal times to
allow employees to relax during their lunch break
Provide adequate waste, recycling and organics bins and ensure these are kept clean
Hand Washing
Provide food safety training for food service staff. Food service operators with at least one full-
time staff completing food safety training, tend to have better food safety inspection scores
compared to operators with no certified staff members.47 Food safety training is offered at
Conestoga College: http://www.conestogac.on.ca
Management Responsibilities
Monitor employees to make sure they are washing their hands appropriately and using safe
food handling techniques
Encourage employees to stay home when they are sick to prevent the transmission of illness
to customers and other employees. Individuals with symptoms such as vomiting, diarrhea,
fever, or sore throat should not have contact with any food or food preparation areas, as they
may spread illnesses48
Set up a daily schedule for cleaning equipment, appliances and surfaces and regularly
checking equipment such as refrigerators, freezers and dishwashers to make sure they are
functioning properly
Waste Management
Look for concentrated products that require less packaging49
Use reusable plates, cups, glasses and cutlery instead of disposables
Divide waste into organics, recyclables, and waste
Request that suppliers offer products that have less packaging49
Buy in bulk when possible to reduce packaging or use reusable bins to transport items (e.g.,
milk crates)49
Non-food Products
Use less toxic cleaners and soaps when available. Look for products that are biodegradable49
Reduce the amount of paper used by reducing printing or using double sided printing49 If this is
not possible use recycled paper products49
Food Products
Purchase products that are grown, locally – to reduce transportation, and grown sustainably or
organically to reduce pesticide use and to protect the environment49
Use seasonal menus to incorporate produce that is available locally49
Reduce the frequency of offering animal-based protein foods and offer smaller portion sizes.
This is not only advantageous from a nutritional perspective, but reduces greenhouse gas
emissions.49 For example, it requires 40 kcal of fossil fuel based energy to produce 1 kcal of
beef, 14 kcal to produce 1 kcal of pork and 10 kcal to produce 1 kcal of poultry.49 However, it
only requires 2.2 kcal of energy to produce 1 kcal of plant proteins.49 Offer more vegetarian,
poultry, pork and fish choices and reduce beef choices overall to reduce carbon emissions49
Use fish products that are environmentally sustainable.49 For more information see the
resource: A guide to eating fish for women, children and families:
http://chd.region.waterloo.on.ca/en/healthyLivingHealthProtection/resources/FishBooklet.pdf
Definitions of Success
Workplace celebrations emphasize foods from the “Maximum Nutritional Value”
and “Sell/Offer Most” categories*
Foods from the “Not Recommended” category are limited, or excluded from
celebrations. Celebrations that include foods from the “Not Recommended”
category are limited to a few occasions throughout the year (e.g., once per
month)*
Celebrations incorporate non-food activities
*See the Nutrition Standards in Appendix A for a description of food categories.
1.0 Needs Assessment
Take a look at current workplace celebration activities. Note how often they occur and what types
of foods are being served during celebrations. Determine if celebrations support your healthy
eating strategy and consider improvements to current activities.
Ask employees if they are willing to make changes to current celebration events to make them
healthier and what supports would be helpful to them. This will help you determine employee
needs and interests. It will also help to create employee and management support for changes
your committee may recommend.
Frequency of Celebrations
If workplace celebrations occur frequently, and foods in the “Not Recommended” category are
commonly offered, this practice may begin to compromise diet quality. Consider reducing the
frequency of celebrations. For example,
Instead of celebrating each individual staff members’ birthday, you may wish to have quarterly
celebrations (e.g., Spring birthday celebrations that occur from April to June)
Ask staff if it is important to them to celebrate birthdays at work, or if they feel that personal
celebrations will suffice
Employees may appreciate non-food related celebrations; ask if there are other types of rewards or
celebratory activities that could take place to mark occasions without food.
Have a staff bulletin board where notices and pictures can be attached
Acknowledge milestones with non-food items such as cards, flowers, group gifts, etc.
Have fun theme days incorporating costumes or fun activities (e.g., golf putting contest,
karaoke etc.), physical activity events (e.g., an afternoon of beach volley-ball or golf)
Take a group break together to enjoy a walk, afternoon tea, etc.
Definitions of Success
Common areas in workspaces are free from food
Employees have been educated on the influence of food in the environment and
have accepted the decision to reduce and/or eliminate food in common areas
1.0 Needs Assessment
To determine if this is a priority area for your workplace, ask employee about their personal barriers
to healthy eating. If employees indicate that they have difficulty resisting tempting food when
present, it may be worthwhile to address this issue.
You will know if efforts have been effective if there is less food left in common areas. This can be
periodically monitored throughout the year to see if behaviour changes have been maintained.
Employees may enjoy having access to food in common areas or dread the thought of having to
avoid eating when tempting foods are available. However, it is possible that employees may resent
being told that they are not permitted to bring ‘treats’ to work. Many people believe that each
individual’s self-restraint is strong enough to resist temptation, and this is the premise for having
these foods available, (i.e., “the people who do not want to consume can simply make that
‘choice’”).9
However, the food that surrounds individuals is a predictor of what they will consume. Evidence
suggests that people who live in homes with many high-fat and high-sugar foods eat more of these
foods.9 Foods high in fat, sugar or white flour act in the brain a similar way to drugs of addiction
which makes them very tempting and difficult for people to resist.10-17
Bringing in food to share with others may be a profoundly personal issue for some employees and
addressing this issue requires a ‘cultural shift’ within the workplace. Be considerate of employee’s
feelings and beliefs when addressing this particular concern. To diminish resistance to the
suggestion of minimizing or eliminating food in common areas, have a discussion with employees
to gauge their readiness to make changes. If employees are resistant to the idea, they may benefit
from education on how the food environment impacts individual food choices.24-26 For more
information, see the ‘Healthy Eating Business Case for Employers’ available from the Project
Health website under ‘Resources for Employers’ http://www.projecthealth.ca.
If employees are agreeable to the idea of minimizing or eliminating food in common areas, it may
be adequate to have an understanding among employees that this is the acceptable practice. In
this case, there is no responsibility for ensuring that employees stick to the agreement, however, it
may be the most acceptable solution among the employees.
Policy
If the workplace feels strongly that food in common areas is unacceptable, a policy could be
considered. For more information, see the section on policy development. Example policies are
available on page 192.
Common Areas References
1. Health Canada. Eating Well with Canada's Food 14. Avena NM, Rada P, Hoebel BG. Sugar and fat
Guide: A Resource for Educators and Communicators. bingeing have notable differences in addictive-like
Ottawa: Health Canada; 2007. behavior. J Nutr. 2009;139:623-628.
2. Heinen L, Darling H. Addressing obesity in the 15. Ifland JR, Preuss HG, Marcus MT, et al. Refined
workplace: The role of employers. The Milbank food addiction: A classic substance use disorder. Med
Quarterly. 2009;87:101-122. Hypotheses. 2009;72:518-526.
3. Hill JO, Peters JC, Catenacci VA, Wyatt HR. 16. Lutter M, Nestler EJ. Homeostatic and hedonic
International strategies to address obesity. Obes Rev. signals interact in the regulation of food intake. J Nutr.
2008;9:41-47. 2009;139:629-632.
4. Hill JO. Can a small-changes approach help address 17. Volkow ND, Wise RA. How can drug addiction
the obesity epidemic? A report of the Joint Task Force help us understand obesity? Nat Neurosci. 2005;8:555-
of the American Society for Nutrition Institute of Food 560.
Technologists, and International Food Information 18. Shmueli D, Prochaska JJ. Resisting tempting foods
Council. Am J Clin Nutr. 2009;89:477-484. and smoking behavior: Implications from a self-control
5. Hill JO, Peters JC, Wyatt HR. Using the energy gap theory perspective. Health Psychol. 2009;28:300-306.
to address obesity: A commentary. J Am Diet Assoc. 19. Gailliot MT, Baumeister RF, DeWall CN, et al.
2009;109:1848-1853. Self-control relies on glucose as a limited energy
6. Cohen D, Farley TA. Eating as an automatic source: Willpower is more than a metaphor. J Pers Soc
behavior. Prev Chronic Dis. 2008;5:A23. Psychol. 2007;92:325-336.
7. Health Canada. Nutrient value of some common 20. Gailliot MT, Baumeister RF. The physiology of
foods. Ottawa, Ontario: Published by authority of the willpower: Linking blood glucose to self-control. Pers
Minister of Health.; 2008. Soc Psychol Rev. 2007;11:303-327.
8. Johnson RK, Appel LJ, Brands M, et al. Dietary 21. Muraven M, Baumeister RF. Self-regulation and
sugars intake and cardiovascular health: A scientific depletion of limited resources: Does self-control
statement from the American Heart Association. resemble a muscle? Psychol Bull. 2000;126:247-259.
Circulation. 2009;120:1011-1020. 22. Devine CM, Nelson JA, Chin N, Dozier A,
9. Nordgren LF, van Harreveld F, van der Pligt J. The Fernandez ID. "Pizza is cheaper than salad": Assessing
restraint bias: How the illusion of self-restraint workers' views for an environmental food intervention.
promotes impulsive behavior. Psychol Sci. Obesity (Silver Spring). 2007;15 Suppl 1:57S-68S.
2009;20:1523-1528. 23. Macht M. How emotions affect eating: A five-way
10. Stice E, Spoor S, Ng J, Zald DH. Relation of model. Appetite. 2008;50:1-11.
obesity to consummatory and anticipatory food reward. 24. O'Brien KS, Puhl RM, Latner JD, Mir AS, Hunter
Physiol Behav. 2009;97:551-560. JA. Reducing anti-fat prejudice in preservice health
11. Stice E, Yokum S, Blum K, Bohon C. Weight gain students: A randomized trial. Obesity (Silver Spring).
is associated with reduced striatal response to palatable 2010;18:2138-2144.
food. J Neurosci. 2010;30:13105-13109. 25. Alvaro C, Jackson LA, Kirk S, et al. Moving
12. Liu Y, von Deneen KM, Kobeissy FH, Gold MS. governmental policies beyond a focus on individual
Food addiction and obesity: Evidence from bench to lifestyle: Some insights from complexity and critical
bedside. J Psychoactive Drugs. 2010;42:133-145. theories. Health Promot Int. 2010
13. Mahapatra A. Overeating, obesity and dopamine 26. Barry CL, Brescoll VL, Brownell KD, Schlesinger
receptors. ACS Chemical Neuroscience. 2010;1:396- M. Obesity metaphors: How beliefs about the causes of
397. obesity affect support for public policy. Milbank Q.
2009;87:7-47.
Definitions of Success
Employees have access to a clean, attractive eating area
There is enough space for employees to sit and enjoy their lunch
Employees have access to a kitchenette where they can store and heat food
Ask employees what they like and don’t like about current workplace facilities
Record process indicators about what worked, what didn’t and lessons learned
Facilities References
1. McGuire M. (2011). Todd J.E., Mancino L., Lin B-H. The Impact of Food Away from Home on Adult Diet Quality. ERR-90,
U.S. Department of Agriculture, Econ. Res. Serv., February 2010. Adv Nutr;2:442-443.
Definitions of Success
Food is not served during meetings when not required
When offered, foods and beverages emphasize the “Maximum Nutritional Value”
foods. Foods that are “Not Recommended” are not offered to employees during
meetings*
Special dietary needs have been accommodated
Locally produced food is offered whenever possible
Safe food handling techniques are used when offering food
Employees have facilities to wash their hands before food is served
*See the Nutrition Standards in Appendix A for a description of the nutrition categories
1.0 Needs Assessment
Conduct an environmental scan to determine when and how food is ordered for meetings.
Determine what types of foods are served during meetings (i.e., how many foods of “Minimal
Nutritional Value” are offered to employees?). Are portion sizes consistent with recommendations
in Canada’s Food Guide? Are foods acceptable to various cultures in the workplace? You may also
want to determine the percentage of locally produced food that is currently served and determine if
you can increase the amount of locally produced food that you purchase for meetings and events.
Conduct focus groups with individuals who are responsible for purchasing and ordering foods for
meetings and events, to find out how it is done and if any changes can be made using a similar
process (e.g., if changes are too difficult they will not be sustained).
Improvements in the nutritional quality of foods served during meetings and events
Decreases in the number of occasions food is offered
The percentage of food served that is locally produced
Changes in the amount of money spent on foods for meetings and events
Ensuring that special dietary needs are being accommodated whenever possible
Doing spot checks to ensure that food is handled in a safe manner (e.g., perishable food
not left sitting out for more than two hours, tongs for serving, hand washing facilities are
available, etc.)
Any barriers, challenges and successes in the implementation process
Any other relevant indicators
Beverages
Serve water, sparkling water and small servings of 100% fruit juice (i.e. 125 to 250 ml)
Have attendees RVSP so that you know how much food to order. This will eliminate food waste
Plan meals using portion size recommendation in Canada’s Food Guide. Ensure that meals have at least
three of the four Food Groups. Half the plate should consist of vegetables, one quarter grain products and one
quarter meat or meat alternative. Consider offering a fruit based dessert
Request that the caterer offer seasonal food that is locally produced. (Locally produced organic or sustainably
produced food is even more environmentally friendly)
Serve water, juice and coffee in jugs. Provide reusable mugs or glasses, and/or ask attendees to bring their
own mugs. If you are using a caterer, make a request for reusable dishes, trays, glasses, mugs and linens. If
this is not an option, ask for items that are recyclable or compostable such as paper plates, napkins or corn
based utensils
Ensure you have adequate bins for organics and recyclables. Mark the bins clearly so attendees know what
items go in each bin
Use bulk condiments such as salad dressing, spreads etc., instead of individual packages
Collect plastic name tags at the end of the event and reuse at other events
Minimize paper use by offering electronic versions of documents, posting the agenda in one location for
everyone to view and by conducting event registration by telephone or email
Definitions of Success
Negative organizational factors are identified and plans are in place to make
improvements
Employees and management have opportunities to learn skills in communication,
leadership and conflict prevention/resolution
During organizational changes employees are kept well informed and efforts are
made to minimize employee stress
Management staff use positive practices that promote work-life balance and ensure
reasonable workloads
Management role model healthy behaviours
Employees are encouraged to leave their desks/work area to eat lunch
Teach managers how to identify and support people who are struggling with work/life balance,
heightened work demands or problems with mental health.1 Reallocate work when necessary
to reduce workload2
Provide skill building sessions for managers, supervisors and employees in communication,
leadership, and conflict prevention and resolution.2 Staff development and training courses
aimed at developing interpersonal skills in the workplace may have additional benefits for
employees when they are outside work3
Employees are motivated in their work when they know that they have made a difference in the
organization. Sometimes, small gestures such as a verbal acknowledgement or a hand-written
note of thanks can go a long way to show employees that their efforts are appreciated.
Occasionally, employees may also desire other forms of rewards such as a party or a tangible
reward to celebrate their achievements.
Ask employees what types of rewards motivate them. Here are some ideas for rewarding
employees for a job well done:
Give written recognition from supervisor, manager or human resources (e.g., letter of
recognition, hand-written notes, certificates of achievement, etc.)
Give verbal recognition from supervisor or manager (e.g., positive feedback, making an
announcement in team meetings, etc.)
Ask employees nominate other co-workers for awards or honourable mentions
Give special privileges (e.g., an afternoon off or flexible hours)
Provide a healthy staff lunch or dinner (e.g., chili with a whole wheat bun and a salad,
healthy pizza with salad or fruit dessert) or other perks such as “Fresh Fruit Fridays”
Provide employees with requested equipment when group targets are met
Provide opportunities to learn new skills (e.g., internal job shadow, educational activities,
or other opportunities for individual growth)
Give gift cards for malls, local stores, entertainment, sporting events, a spa day, a
massage, bookstores, downloadable music, etc.
Have employees draw from an assortment of random “prizes”
Have management complete a task for employees, such as cooking a healthy meal,
serving in the cafeteria, car wash etc.
Have an office event during a special holiday or occasion with awards given out for the
best team decoration
Make considerations about when rewards are given and make sure that there is a fair and
consistent process for rewarding employees. Give individual and team rewards when they are
warranted. Also keep in mind that rewards that are given often may eventually be expected by
employees, which begin to feel like more entitlements rather than rewards – in this case be
spontaneous and creative in your employee rewards!
Peer support groups allow individuals to share similar lived experiences, and
provide advice and encouragement to one another.1-4 Attending an ongoing
peer support group may help motivate employees to meet their personal
healthy eating goals.1,3,4
Definitions of Success
Employees have access to an ongoing peer support program that encourages
healthy eating
Ongoing Group Weight Loss Programs
Employees may express interest in a weight loss program such as Weight Watchers© or TOPS.
However, the majority of employees could use improvements to their diet, regardless of weight
status.5 Therefore, health promotion programs that target all employees are recommended over
weight loss programs.
The onus for behaviour change is based solely on the individual, which may be a frustrating
experience if the worksite and/or home food environment offers tempting foods25
Many people seek out quick weight loss results and therefore, program drop-out rates tend to
be high8,26
Definitions of Success
Employees have increased access to vegetables and fruit at work through the
promotion of local foods (e.g., farmers’ markets, CSA programs, and direct
purchasing from farmers)
Local food promotion project (e.g., farmers’ market, CSA program) is profitable
for the farmers
Employees enjoy participating in the local food project
Is Local Food Organic?
Often local and organic foods are confused. Local food refers to the geographic area where food is
produced, while organic refers to the farming method used to produce food. Food is considered to
be locally grown if it is produced in Waterloo Region, or in the Province of Ontario.
Organic Food
The Canadian national standards control: which substances can be used on organic foods, how
the soil is managed, when and how processing facilities are cleaned, as well as how organic
products are separated from non-organic foods while being shipped and sold.
Organic Food and Health
Often individuals indicate that they consume organic products because they believe them to be
better for their personal health.3,4 Organic foods are not necessarily nutritionally superior to foods
grown using conventional farming methods in terms of vitamin and mineral content.5,6 An
independent study showed that on average, organic produce contains higher amounts of
antioxidants.7 However, the nutritional differences between organic and conventionally grown
produce are unlikely to produce any significant difference in health outcomes.5
Eating organically produced food may be one way to reduce exposure to pesticides.4 However; all
foods are susceptible to contamination from pollution in the environment. Therefore all fruit and
vegetables should be washed thoroughly to remove pesticides and other environmental pollutants.4
People often choose to eat organic food due to concerns of the effects conventional farming
methods have on the environment and animal welfare.3 Others choose organic food to avoid eating
genetically modified (GM) food.3 GM foods can be found as an ingredient in any food product, so
they are difficult to avoid unless the product is certified as organic.8
What is Genetically Modified Food?
A GMO is a generically modified organism, (e.g., a seed), that has had its genes (DNA) altered to
act in a way that does not happen naturally and/or contains genes from another organism.8
GMOs were developed to have certain benefits. For example, GM foods may grow well even when
sprayed with pesticides, have less disease caused by insects or viruses, resist damage due to
weather, like frost or draught, ripen slower and last longer during shipping, bruise less easily and/or
have more of a certain nutrient.8
GM foods have been grown and sold in Canada since 1994 and are regulated by Health Canada.8
Effective methods of communication to promote the project among employees (e.g., posters,
email, intranet, word-of-mouth)9
2.0 Evaluation
Track the number of employees that participate in the local food project
Use sales data to determine if the project is profitable for the farmer(s)
Use surveys to seek feedback from participants
Check-in with vendors throughout the process to determine if any improvements are needed
The results of your needs assessment should help you determine if employees are interested in
having access to local food at the worksite. It should also indicate what format employees prefer.
For more information on planning a farmers’ market see page 166. For more information on
planning a CSA program see page 170. If employees would rather purchase food directly from the
farmer see page 171 for a listing of resources that can help you locate local farms.
Workplaces can make arrangements to attend markets that are already operating close to their
worksite. Several farmers’ markets and neighbourhood markets operate within the Region of
Waterloo. Workplaces can arrange an ‘employee walk’ or other forms of transportation to visit local
farmers’ markets.12
Alternatively, workplaces can make arrangements with local farmers to pre-order produce. For
example, circulating an order sheet to purchase specific items when they are available for harvest
and having the farmer drop them off at the worksite a few days later.
Ensure that your market location complies with local zoning and by-laws. Each municipality in
Waterloo Region has different provisions for farmers’ markets. Check with your municipality to
determine if your workplace is eligible to have an on-site farmers market. Your workplace may
be required to obtain a vendors permit to run an outdoor farmers’ market. If an outdoor market
is not possible, workplaces with cafeteria facilities may be able to hold an indoor market.
Market Location
Pick a location for the market close to your worksite. Ideally the market should occur in a
highly visible location such as a main entrance. Try to avoid locations that may be dusty, such
as gravel parking lots
Vendors should have enough room to unload their trucks9,11
If you invite members of the community, encourage walking and cycling. Also ensure adequate
parking is available.11 Make sure the market is accessible for people of all abilities11
Financial Considerations
Establish a budget for your market including financial resources for tents, chairs, tables, hand
washing facilities, staff time, promotional materials (flyers posters, etc.)
Staff or Volunteer Resources
Staff or volunteer time will be required to plan, develop and implement aspects of the farmers’
market. On market days, staff will be needed to assist with the market
Complete a vendor selection process. Determine how many vendors you will need. Ensure
that vendor selection process complies with company policies and regulations for vendor
selection.9 Also ensure that the vendor selection process is transparent and accessible for all
local food producers (e.g., some producers may have difficulty with paperwork or require
assistance completing this aspect of the process). Make a decision about whether your market
will have the farmer(s) on site or whether food resellers (i.e., food retailers who have not grown
the food themselves) are invited to apply.
Decide whether you want to feature local food at your farmers’ market or whether you are
willing to accept produce from all over (i.e., imports)
Design a contractual agreement with the vendor.9 Ensure you have a plan as part of the
contract for what to do with produce that is not sold at the market (e.g., unsold produce will be
used in the cafeteria or donated to a local food bank or homeless shelter). The food producer
should not be expected to remove food that was not sold as part of the market1
Legal considerations
Make sure your insurance policy covers an onsite market. Alternatively, market insurance can
be supplied by the vendor. The vendor contract should include details about who is supplying
the insurance (i.e., the workplace or the vendor)
Check to make sure your liability insurance covers any volunteer working for the market
Nutrition Considerations
Ensure that all items that are offered for sale comply with healthy eating standards (i.e.,
emphasize foods from the “Maximum Nutritional Value” and “Sell/Offer Most” categories. Limit
foods from the “Sell/Offer Less” category to 20 per cent (or less) of foods available for sale.
Avoid offering foods from the “Not Recommended” category). See Appendix A for Nutrition
Standards
Facilities
Plan ahead to make sure you have enough trash receptacles, recycling and organics bins for
vendors and attendees. Decide ahead of time if your workplace or the vendors are responsible
for clean-up after the market
If markets are recurring, designate a place to store equipment and supplies for the market11
Start by contacting local farmers to determine if they are able to offer delivery to the worksite.
Inquire about available crops as well as pricing. Once a farmer is selected, decide on a
communication strategy to let employees know what is available. Also determine the best way to
place an order. For example, workplaces could circulate a list of available produce among their
employees and designate one staff member to put in a collective order for the next week.
Definitions of Success
If vending machines are present, there is an emphasis on foods from the “Maximum
Nutritional Value” and “Sell/Offer Most” categories. Foods from the “Sell/Offer Less”
category are limited (e.g., stock 20 per cent or fewer products from this category).
Foods from the “Not Recommended” category are not stocked in vending machines.
See Appendix A for a description of food categories
It is often argued that individuals need to have both healthy and less healthy ‘choices’. However,
people may consume food products simply because they are in the workplace environment, so
installing a vending machine may tempt employees to consume foods they might not otherwise
‘choose’.6,8,9 The presence of a vending machine is a cue that can influence people to eat less
healthy foods.10-13 In studies, the presence of vending machines was directly correlated with the
consumption of foods high in fat and sugar.8,11,14
Employers should not feel obligated to offer less than healthy snacks to their employees.
Employees always have the option of bringing their preferred snacks to work with them, and as
such, retain the right to choose what they want to eat.15
If you are making changes to existing vending machine services you may want to conduct surveys
and/or a taste test event (to allow employees to sample products) to help determine what products
should be stocked in the vending machine.
Price
Price foods from the “Maximum Nutritional Value” and “Sell/Offer Most” categories competitively
(i.e., they should be less expensive than options from the “Sell/Offer Less” category)
Placement
Ensure the healthier items are placed in the machine so that employees notice them first (e.g.,
placed at eye level).
Food Safety
Have a plan in place to ensure your machines are checked at regular intervals to remove any
expired products.
Ensure that vending machines containing perishable foods are kept at safe temperatures.
The Waterloo Wellington CCAC made changes to their snack vending machine by
changing options to healthier choices. After a period of time, it was determined that
the vending machine was not well used and it was subsequently removed from the
workplace. Initially, a few employees were dissatisfied by the removal of the machine;
however, there have been no further complaints since the machine was removed.
Definitions of Success
Staff participate in workplace gardening
Education is provided to employees regarding safe and sustainable gardening
methods
Employees express enjoyment in their workplace gardening experience
Employees were able to consume (or donate) vegetables and fruit from the
workplace garden
Form a planning group and create a garden plan. A committee should be in place to organize
the garden and to conduct meetings. Decide on the best way to communicate with one
another
Make a list of what your ideal garden will look like, who it will involve and what you will need to
get started. The plan should include: budget, location of the garden, equipment and storage
needs
The Organic Backyard: A guide to applying organic farming practices to your home
or community garden
http://www.cogwaterloo.ca/documents/Organic%20Backyard_WEB.pdf
4x4 and 6x6 timbers or other material for constructing raised beds or containers for container
gardening may be required
Consider adding a composter for lawn cuttings, leaves and some kitchen leftovers to the
workplace garden
Grow in Your Job. 4 tips to help you start at community garden at work
http://www.organicgardening.com/learn-and-grow/grow-your-job
Vegetable Patches at Work are a Nice Perk
http://www.treehugger.com/files/2010/07/more-companies-providing-vegetable-
patches.php
Definitions of Success
Written policies are developed, communicated, monitored and enforced for all
applicable areas in the workplace that influence healthy eating. This includes
policies that support healthy eating initiatives such as awareness raising and skill
building activities, and supportive environment strategies including strategies that
address organizational culture. Use the previous sections in the toolkit to formulate
the focus of your policy
1.0 Needs Assessment
Before commencing with a policy, conduct a needs assessment. Determine priority areas and
focus on a policy that will have a significant impact on health behaviours.
Gather information about your organization such as anonymous group health data from the
benefits provider and employee assistance program and conduct an audit of the workplace to
determine factors that support or discourage healthy eating
Conduct an employee need assessment and/or interest survey. The results will help you
determine if your workplace is ready for change and what changes employees are willing to
accept. Consulting employees before proceeding with policy development will help to increase
employee and management support for the policy
Review current policies and procedures to determine if there is an existing healthy eating
policy
Review current policies and procedures to determine if any are having a negative impact on
eating behaviours
Ensure key stakeholders (e.g., members of the healthy eating committee, management, labour
groups, food service providers) are part of the policy development process. Your policy should
represent the needs of both the employers and employees
Assess workplace capacity to support the logistics of evaluating, enforcing and evaluating the
policy. A policy will only be effective if it is monitored and enforced. The workplace should also
have the ability to follow through with an implementation strategy to ensure management and
employees are aware of their role in following the policy
Think about the future, will anything be happening in the organization that may affect the
policy?
Introductory Statement
Example: (Employer name) is committed to promoting a healthy lifestyle by utilizing safe food
handling practices and supporting accessibility of healthy food and beverage choices in the
workplace.
Rationale/Objective/Purpose
Concrete examples about why your workplace is implementing the policy (i.e. what is the goal of
the policy.)
Example: To ensure that healthy food choices are offered and safe food handling procedures are
followed at all workplace functions where food and beverages are served.
Scope
Definition
The definition of what is considered “healthy” food; so that people know what types of foods they
can offer.
Example: Foods offered will meet nutrition criteria for “Maximum Nutritional Value” or “Sell/Offer
Most”.
Principles/Procedures/Requirements
How the policy will be accomplished. Select appropriate policies for your workplace that addresses
your workplace needs assessment.
Example: At least 80 per cent of foods offered or sold to employees will meet the criteria for
“Maximum Nutritional Value” or “Sell/Offer Most”. Foods categorized as “Not Recommended” will
not be offered or sold to employees in the workplace.
Guidelines/Nutrition Criteria
Management:
Example: Management is responsible for being familiar with their responsibilities under the Policy.
Example: Ensuring that the Policy is posted in the workplace in a visible and accessible spot.
Example: Investigating and dealing with incidents of non-compliance with the Policy.
Responsibilities
Employees:
Example: Being familiar and following through with their responsibilities under the Policy.
Training and Information
How managers and employees will learn about the policy and where they can go for reference
materials to assist in following the policy.
Example: All employees will be provided with appropriate information and instruction on the
contents of the Policy.
Evaluating and Accountability
How the organization will monitor compliance and what will happen if the policy is not followed?
Example: Departments must periodically evaluate the implementation of this Policy and be able to
demonstrate compliance.
Example: Food items that do not meet the nutrition criteria specified in this Policy, will not be
purchased with company funds.
Other Sections
Employees have access to an eating area that is away from their workspace and is clean and
attractive
Cafeterias, Cafés, Meetings and Events, Vending Machines
Employees will have access to healthy, reasonably priced, and culturally appropriate food
choices
Healthy food options (i.e., Foods categorized as “Maximum Nutritional Value” or “Sell/Offer
Most”) will be provided whenever food is offered or sold in the workplace
Healthy options (i.e., Foods categorized as “Maximum Nutritional Value” or “Sell/Offer Most”)
will be available at a price comparable to or lower than other choices in the workplace
Food from local sources will be provided whenever possible
Staff will follow safe food handling recommendations when perishable food served in
meetings, events, cafeterias, celebration events, fundraisers, and vending machines
Tap water is available to all staff during meetings, events and celebrations
The cafeteria provider will have at least one full-time staff member with a Safe Food Handler
certification
Fundraising does not include the sale of foods categorized as “Not Recommended” (i.e., bake
sales, cookies, chocolate bars, muffins, etc.)
Organizational Culture
Create a positive workplace culture where all employees are treated in a fair manner with a
focus on respect and acceptance.2 Enforce a zero tolerance policy for workplace harassment,
discrimination or other anti-social behaviours3,4
Create flexible work policies to allow employees to enhance work-life balance (e.g., offer
flexible work hours, work from home options, child or elder care time, subsidies or spaces,
etc.)3-5
Provide adequate time for employees to eat on their lunch break
Provide work time to allow employees to attend awareness raising and skill building activities
It is important that stakeholders and decision makers understand the need to proceed with the
policy. In communications, focus messages on the links between the policy and eating a healthy
diet, use simple descriptions of solutions, and emphasize that change is warranted and desired.
Prepare to counter arguments such as: the policy will be too costly, it is not the workplace’s
responsibility to restrict individual freedoms, and that there is a non-policy solution to the problem.
For more information on making the case for policy, see Part I “The Cost of Doing Nothing the
Business Case” and Part II “Examining the Evidence: Addressing the Limitations of Current
Interventions”.
3.4 Implement the policy6
Ensure the following conditions are met before embarking on policy implementation:
The policy meets stated goals and objectives
The policy objectives are measurable and an evaluation plan is in place
Decision makers and stakeholders have approved the policy
An accurate estimate of the resources needed to implement your policy has been developed
The timeline is realistic and appropriate
The policy specifies who is responsible for what will be done and when it will be done
Make the policy accessible to all employees. Ensure the policy has been explained to all staff
through information sessions, training sessions, at staff meetings and during orientation for
new staff
Ensure that the policy implementation plan includes a communication plan so that all
individuals affected by the policy are aware of policy specifics and expected behaviour
3.5 Evaluating and Enforcement
Eat Smart Meet Smart Healthy Meetings Policy (Western and Northern Collaborative
for Healthy Living)
http://www.healthyalberta.com/Documents/Eat-Meet-Smart-policy.pdf
Definitions of Success
Comprehensive workplace health promotion interventions are tailored to meet the
needs of unique workplace populations
Shift Workers
It is estimated that approximately 25 per cent Shift work is related to weight gain,1,3,7,8
of workers in Canada work rotating shifts.1 which has even become a problem among
Many employees enjoy shift work, while occupations that traditionally have high
others feel it is “just part of the job.” No physical fitness requirement such as fire
matter which category shift workers fall into, fighting.9
it can be difficult for these workers to find a
The negative associations between shift
work-life balance. As a result, some shift
work and health could occur because shift
workers may have reduced access to meals,
work interferes with the metabolic and
time constraints for food preparation, and
hormonal changes that occur as part of the
disrupted family mealtime activities, which
circadian rhythm.4,5 Additionally, shift
can cause a reliance on fast food or
workers may not participate in health
unhealthy snacks found in vending
promoting behaviours such as cooking
machines.1,2
healthy meals, eating at home, and leisure-
Shift Work and Health time physical activity if they feel the need to
catch up on sleep.1
Shift workers have higher risks for
experiencing problems related to insomnia, Although many studies have not shown any
chronic fatigue, anxiety, depression, and differences between the nutritional intakes of
fertility problems. They also have higher regular day workers compared to shift
risks of developing chronic diseases such as workers, some studies show that sleep
cardiovascular disease, hypertension, deprived individuals consume 33 to 45 per
diabetes, and high cholesterol.1,3-6 cent more calories per day, partially due to a
reliance on snacks and sugary food
Up to 75 per cent of shift workers experience
products.1-4,7,10
appetite disturbances and gastrointestinal
symptoms such as constipation and heart
burn.1
Encouraging men to use health services is Some men commented that fussing about
considered to be one way to improve men’s health and nutrition too much is considered
health, since there tend to be differences in to be vain, narcissistic, and feminine, while
the way that men and women address health having a disregard for their body is
concerns.23 Despite the fact that men are considered to be ‘macho’.33
more at risk of developing cardiovascular
This traditional ‘macho’ stereotype of being
disease and diabetes, they can be difficult to
tough, independent, and self-reliant, may
engage in health strategies.24-26
prevent some men from seeking help,
“I’ll just wait to see if it fixes itself” participating in health promoting behaviours,
and eating healthy foods.27,30-32,34 However,
Men have been referred to as poor patients
current role models for men are more
who only seek medical help when their
physically fit compared to older generations,
problems become difficult to treat.23,27-31 In
which may allow younger men to adopt
fact, men tend to avoid seeking out health
healthier lifestyles without feeling less
services as long as they can continue in their
masculine.33
regular daily activities.24
The concept of lifestyle ‘balance’ can be
Often, men avoid seeking medical services
misinterpreted as engaging in both ‘good’
as they do not want to waste medical
and ‘bad’ behaviours (e.g., healthy eating
services, or to appear foolish, fussy, or weak
today to balance heavy drinking
to their peers.24,27,30-32 Instead, men tend to
tomorrow).33,35 This balance approach allows
‘wait and see’ and give problems a chance
men to think they can address health without
to heal themselves.24,30,31
giving up the appearance of being
masculine.33
Women make up almost half of the Proper nutrition plays an essential role in a
workforce and over 75 per cent of these healthy pregnancy; however, eating well
women are in their childbearing years.65 before pregnancy is also important.
Eight out of ten women will become Workplaces can provide supports for
pregnant during their working years. Most of pregnant employees by:
these women will continue to work during Accommodate frequent breaks (e.g., for
pregnancy and plan to work after their baby frequent small meals), and allow flexible
is born.66 work schedules (e.g., for attending
As it is recommended that children be medical appointments, or for those who
breastfed to 24 months of age and beyond, experience nausea and vomiting)
some women may continue to breastfeed Post signs in eating areas that highlight
after they return to work. important nutrients for pregnant women
Supporting mothers who continue to (e.g., folate rich foods) and that caution
breastfeed demonstrates a commitment to women about foods to avoid during
the health and well-being of employees pregnancy
and their families. It also provides Offer pregnancy related
benefits for your workplace such as awareness raising materials and
lower absenteeism and health opportunities for skill building
care costs, higher
productivity, loyalty, and Interventions for New Mothers
improved public
Create a mother-friendly
relations.
workplace strategy in your
workplace
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Definitions of Success
Fundraising involves events or non-food items
Healthy food is donated to local food banks and other charity organizations
Sell common household items such as garbage bags, gift paper, greeting cards reusable
lunch bags, tote bags, t-shirts, hats, first aid kits, emergency preparedness kits, mugs, water
bottles, pens, stationary, or calendars with your workplace logo
Sell gardening products such as flowers, bulbs, vegetable, fruit or herb plants
Have employees donate time and items for a company garage sale or silent auction
Create a healthy eating cookbook
Sell tickets for a workplace talent show (e.g., music, skits, acting, dancing art, etc).
Have employees donate requested items for selected charities (e.g., mittens and hats)
Visit http://www.canadianfundraising.com/ontario.asp, or http://www.shopandsupport.ca for
more fundraising options
Serve a healthy meal for a charity event. Have a charity barbeque (e.g., shish-ka-bobs with
corn), or a charity lunch or dinner (e.g., chilli with whole-grain bread and a salad with
vinaigrette dressing)
Healthy pizza day – serve a healthier pizza (i.e. request thin, whole grain crust, less cheese
or part-skim cheese with 20% M.F. or less), lean meat such as ham or chicken, vegetable
toppings and low sodium pizza sauce. Also order a salad or veggie sticks with low fat
dressing on the side to accompany the pizza
Sell vegetable and fruit boxes from local suppliers
Use a cheese or fruit basket as a prize
Try to avoid bake sales, as foods offered tend to fall into the “Not Recommended” category.
If you decide to have a bake sale feature recipes that use ingredients with “Maximum
Nutritional Value” or “Sell/Offer Most” category
For more information on community gardens in Waterloo Region, visit Community Gardens of
Waterloo Region: http://together4health.ca/workgroups/waterloo-region-community-garden-council