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Applies to Windows | Windows 10 | Other settings | PC
627170 views
We are aware of an issue with Windows 10 that can cause the Settings app to not launch, or launch the Store
instead of Settings.
Update ﴾10/20/2016﴿ ‐ Thanks go to the community for suggesting additional options for adding a new user. We
have incorporated your suggestion for adding a new user through command prompt in the below workaround
instructions. If you are still experiencing settings not launching with the Anniversary update, please list your version
# in your replies.
Update ﴾8/5/15﴿ ‐ Today, we released KB3081424, Cumulative Update for Windows 10: August 5, 2015, which
includes a fix that will prevent this problem from reoccurring. This update does not, however, restore the Settings
app if it is already experiencing this issue. After you have run the troubleshooter, make sure you have installed
updates to prevent the problem from reoccurring.
Update ﴾06/06/2016﴿: If your settings still aren’t working and you have installed the most recent updates, you
might want to try adding a new local administrator account to your device.
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13/03/2017 Settings doesn’t launch, or launches the Store instead Microsoft Community
5. Now, add that newly created account to the Administrators group. Type: net localgroup administrators
username /add replacing the word username with the new account name created in step 3.
3. With Crl+alt+del , select “ Sign out” to sign out of your account and then sign in to your new account.
If you can now open Settings, move your personal data and files to the new account.
Make the new account an administrator account:
1. Under Settings à Account à Other users, select the account you created > Change account type.
2. Under Account type, select Administrator > OK.
3. move your personal data and files to the new account.
If you were using a Microsoft account to sign in before, associate the Microsoft account with the new administrator
account. In Settings > Accounts, select Sign in with a Microsoft account instead and type in your account info.
Rohit S
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This resolved my issue. Really happy there is a fix for this on day one.
Like Reply
Hi Rohit,
I still can't seem to open the settings app. Can't change background or open personalization settings. I tried the fix
mentioned above but my settings app just refuses to open.
https://answers.microsoft.com/enus/windows/forum/windows_10other_settings/settingsdoesntlaunchorlaunchesthestore/ec4398197ee44b4dabdd35d8… 2/6
13/03/2017 Settings doesn’t launch, or launches the Store instead Microsoft Community
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I have the upgrade icon but there is nothing in to tell me how to download windows 10 I tried your troubleshooter
link and it says it wont work on this pc. I have reserved a copy of windows 10 and checked my email nothing is
there either ? I hate windows 8 and have high hopes for windows 10
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Fixed my problem which was settings app not running. The following is the error found by SFC: 2015‐07‐29
11:46:33, Info CSI 00005292 [SR] Cannot repair member file [l:40{20}]"Application.manifest" of
microsoft‐windows‐immersivecontrolpanel.appxmain, Version = 10.0.10240.16401, pA = amd64, nonSxS,
PublicKeyToken = {l:8 b:31bf3856ad364e35} in the store, hash mismatch
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13/03/2017 Settings doesn’t launch, or launches the Store instead Microsoft Community
While I haven't been able to install the upgrade yet ﴾one machine giving errors during upgrade, one no longer
showing the GWX UI and another that has yet to inform me that the update is available﴿ I must say that pro‐
actively posting this information here is a VERY good thing. This saves everyone's time!
Like Reply
Ok, had that same issue, let me explain for those who are having the same exact issue.
well, in my case I was unable to open settings in ANY way, I couldn't change my wallpaper nor get back to
windows 8.1, nor adding a new user account, nothing related to settings app which was pissing me off a lot, after
like 6 hours looking for an answer and is in this website, that link brings the solution to the issue
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Tried the troubleshooter, several times, troubleshooter can't detect the issue, was the result. I am only prompted to
Open or Save, and tried both ways with the same results, troubleshooter can't detect the issue. When I try to open
Settings or Microsoft Edge, I get the same message: App license has expired. ?
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I have this exactly problem but the Troubleshooter also says "troubleshooter can't detect the issue".
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Me too
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13/03/2017 Settings doesn’t launch, or launches the Store instead Microsoft Community
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