DICTM AOM Final PDF

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT
I. ADMINISTRATIVE
A. BACKGROUND
1. Introduction
Gone were the days when it was wise to take things at slow pace to
make obstinate marks for growth and development. We are in a world of
continuous change where we are prompted to look beyond the future, now. “We
owe it “or “we blame it” to the fast transformation of information technology (IT)
that now dictates an e-global (electronic global) way of life.
Precisely, this IT has to improve the quality of public service that the
Philippine National Police (PNP) mulls about. Within the mandate of the law and
concurrent to the government’s national transformation program, the PNP has
identified the need to an organized information gathering and storage system that
can help decision-makers in the PNP assess the different strategies, with
geographic, socioeconomic and socio-demographic factors coming less into play.
This need for modern technological advancement has prompted the

PNP to opt for on IT reengineering strategy which would necessitate for the
integration of the two existing major technologies available in the PNP which are
being managed separately by the Information Technology Management System
(ITMS) and the Communications and Electronics Service (CES). The system
would provide the PNP an unhampered real-time connectivity to all its police
stations nationwide through Internet Service Providers (ISPs) and utilities which
means less paper works, fast and real-time accessibility, more accurate data and
information sharing and on-line transmission.
Meanwhile, the fusion of the existing Information Technology

Management and Communications and Electronics Service into an integrated
Information and Communications Technology Management shall pave the way
for the reengineering of a PNP IT infrastructure, necessitating the birth of a new
directorate which would carry the mandate, embody the aspiration and manage
the assimilation of technologies in its directional capacity and as the one policy-
making body pertaining to all ICTs of the PNP. It is along this pursuit that the
Directorate for Information and Communications Technology Management
(DICTM) was activated on April 1, 2009 through GO DPL-09-08.
1
2. Conceptualization of DICTM
Through Executive Order Nr. 269 on January 12, 2004, the Philippine
Government Commission of Information and Communications Technology (CICT)
was created to develop, promote and advance Information and Communications
Technology as a prerequisite for the continued growth of the economy,
competitiveness of local firm/industry using ICT, and achievement of national
development goals by providing legal, policy and institutional development in this
field.
Parallel to the creation of the CICT and to be able to assimilate the

information and telecommunications system of the PNP, the Revised
Reorganization Plan of the PNP was adopted on August 21, 2008 through
NAPOLCOM Resolution No. 2008-447.
On March 2, 2009, Her Excellency President Gloria Macapagal Arroyo

approved the proposal of the Chief PNP Police Director General Jesus Ame
Verzosa for the creation of the Directorate for Information and Communications
Technology Management (DICTM).
On April 1, 2009, the Directorate for Information and Communications

Technology Management (DICTM) was officially activated through General Order
Number DPL-09-08 with Police Director (Atty) Magtanggol B. Gatdula as its first
director.
PDIR ATTY MAGTANGGOL B GATDULA, PhD/CEO VI

Director, DICTM - April 01, 2009 to Present
Initiated the following programs and innovations;
NATIONAL POLICE CLEARANCE SYSTEM

NATIONAL REPORTING SYSTEM
NATIONAWIDE ICT CAPABILITY ASSESSMENT OF THE PNP
REGIONAL INFORMATION AND COMMUNICATIONSTTECHNOLOGY
MANAGEMENT DIVISION (RICTMD)
2
B. MISSION, VISION AND FUNCTIONS OF THE DICTM
1. Vision
The Directorate for Information and Communications Technology

Management (DICTM) envisions an integrated Information Systems that converge
with data communications infrastructure for the PNP to provide effective and
efficient innovative police services to the people by creating environment that
promotes and advances ICT development.
2. Mission
The Directorate for Information and Communications Technology

Management (DICTM) shall assist the Chief, PNP in policy formulation and
managing information, electronics and communications technology resources to
promote, develop, and regulate integrated and strategic ICT systems, and reliable
and efficient communications infrastructure in support to the PNP mission.
3. Powers and Functions
a. Formulates and recommends policies, plans and programs on

Information Systems, networks, electronics and communications technology
resources of the PNP. This includes the inter-operability, integration,
standardization, acquisition, utilization, development and maintenance of all ICT
assets.
b. Designs, implements and reviews policies and plans for the
integration of all the existing information and communication systems of the PNP.
c. Formulates, reviews and updates the PNP Information Systems
Strategic Plan and Telecommunications Systems Strategic Plan.
d. Conducts ICT standardization, and research and development.
e. Designs and develops personnel ICT capability enhancement
programs through education and training.
f. Formulates and recommends digital Information Security policies
for the protection of digital Information and ICT-related intellectual property of the
PNP.
g. Manages the radio frequency spectrum allocated to the PNP.
h. Administers and enforces all policies, guidelines, standards, rules
and regulations concerning ICT in the PNP.
i. Promotes strategic partnership and cooperation with other
government and non-government agencies, and foreign organizations on ICT
matters such as R&D, education and training, technology updates, supports and
law enforcement.
j. Performs such other powers and functions proper to its mandate
or as directed by the C, PNP.
3
C. ORGANIZATION STRUCTURE
 TDICTM • Personnel Officer

DICTM • Administrative Officer
 DDICTM
 EX-O • Budget and Fiscal Officer
ICTPPD SIMD RDD

(ICT Plans & Programs (Systems Integration (Research and
Division) and Mgmt. Division) Development Division)
• Policies and Plans Section • Information Systems • ICT Research and

• Program Management Integration and Management Development Section
Section Section • Education and Training
• Monitoring and Evaluation • Communications & Program Section
Section Electronics System Section
ITMS CES
RICTOs
Acronyms:
 DICTM – Directorate for  ICTPPD – ICT Plans and

Information and Communications Programs Division
Technology Mgmt  SIMD – Systems Integration
 TDICTM – The Director for and Management Division
Information and Communications  RDD – Research and
Technology Mgmt Development Division
 DDICTM – Deputy Director for  ITMS – Information Technology
Information and Communications Management Service
Technology Mgmt  CES – Communications and
 EX-O – Executive Officer Electronics Service
 RICTOs – Regional
Information and Communications
Technology Offices
4
1. Manning Chart
2/2 1
5
2/1 1 1/2 1
4 4
1/1 1 1/2 1
3 1 4 1
Budget & Fiscal Officer
2
2/1 1 2/1 1 2/1 1
4 4 4
1/1 3 3/1 2 2/1 3
5 6 6
1/1 3 2/1 3 5
5 6 5
2/1 4
Legend:
A/B C A – Police Commissioned Officers (PCOs)

B – Police Non-commissioned Officers (PNCOs)
(OFFICE) C – Non-uniformed Personnel (NUPs)
D – Total Number of Personnel
(D)
5
2. Personnel Distribution Recapitulation
PCOs PNCOs NUPs

PDIR 1 SPO4 1 SG25 0 SG15 4 SG8 4
PCSUPT 1 SPO3 4 SG24 0 SG14 2 SG7 0
PSSUPT 4 SPO2 2 SG22 0 SG13 0 SG6 6
PSUPT 5 SPO1 8 SG19 0 SG12 0 SG4 0
PCINSP 4 PO3 2 SG18 3 SG11 6 SG3 1
PSINSP 9 PO2 0 SG17 0 SG10 1 SG2 0
PINSP 0 PO1 0 SG16 0 SG9 3 SG1 1
TOTAL 24 17 3 16 12
GRAND TOTAL = 72
6
D. OFFICES FUNCTIONS AND JOB DESCRIPTIONS
1. OFFICE OF THE DIRECTOR FOR INFORMATION AND

COMMUNICATIONS TECHNOLOGY MANAGEMENT
A. The Director for Information and Communications

Technology Management
 Assists and advises the Chief, PNP in the areas of policy

formulation and management for the integration, application and
development of Information and Communications Technology in the
organization.
 Provides direction and control of all human, logistical and financial
resources of the directorate to attain its mission and perform its
functions.
 Directs and supervises projects and activities of the directorate for
ICT Management.
 Performs other duties as directed by the C, PNP.
B. The Deputy Director for Information and Communications

Technology Management
 Assists The Director for ICT Management in carrying out his

functions.
 Represents TDICTM in official conferences, engagement activities
when the Director is not available.
 Acts as Acting Director in the absence of TDICTM.
 Performs other duties as the TDICTM may direct.
7
C. The Executive Officer
 Provides policy direction and guidance to the divisions for the

attainment of the mission and objectives of the directorate.
 Closely supervises the implementation of various policy, plans,
programs, projects and activities of the directorate.
 Supervises the administration and operational functions of the
directorate such as personnel, logistical and financial
managements of the directorate.
 Reviews all outputs of the divisions before endorsing it to the
Deputy Director, DICTM.
 Performs other duties as directed by TDICTM.
D. Administrative Officer (ADMO)
 Directs, controls, plans, coordinates and supervises all

administrative activities of the Administrative Office.
 Ensures the proper administration of personnel, equipment of the
Service.
 Formulates plans and policies for the efficiency of the function of
the Office.
 Monitors the performance evaluation/assessment, personnel
evaluation and promotion, evaluation of jobs for guidance and
assignment of all organic personnel.
 Reviews ways to re-evaluate and develop more productive office
procedures and systems.
 Performs other duties as may be directed by the TDICTM.
E. Personnel Officer
 Directs, coordinates and monitor personnel activities/projects
designed to attain the greatest degree of personnel effectiveness.
 Reviews statement of service records, certification for approval of
immediate supervisor.
 Prepares and updates the directorate’s Qualifications Standard.
 Prepares the assessment proposals of candidates for promotion.
 Monitors and supervises the preparation of action on
appointments, transfer, resignation, reinstatement, salary
adjustment attendance and other matters pertaining to personnel
services for approval of TDICTM.
 Prepares communications on personnel matters.
 Performs other duties as may be directed TDICTM.
8
F. Budget and Fiscal Officer
 Prepares Operations Plans and budget estimates in accordance

with the approved guidelines and priorities including supporting
justifications.
 Assists management in the presentation and justification of budget
estimates to higher headquarters.
 Re-aligns expenditures according to program and projects based
on approved appropriations.
 Prepares Program Review and Analysis for the effective use of
budget.
 Acts as Liaison Officer in the follow-up and submission of
budgetary requests.
 Performs other duties as may be directed by TDICTM.
9
2. DIVISIONS
A. Plans and Programs Division
 Sets policy agenda on ICT promotion and development.

 Formulates, supervises and reviews the implementation of
programs in consonance with the PNP thrust on ICT development
based on the PNP ISSP, and existing ICT development policies.
 Prepares policies and plans in consonance with the PNP ICT thrust
in line with the Mission, Vision and Functions of the directorate;
 Develops policies and plans for the acquisition, development,
maintenance and administration of PNP-wide computer networks;
 Prepares annual ICT development plan for the PNP based on the
PNP Information Systems Strategic Plan (ISSP).
 Develops and recommends tactical and strategic plans aligned to
the PNP Information Systems Strategic Plan (ISSP).
 Reviews and updates existing PNP Information System Strategic
 Plan (ISSP).
 Develops and updates PNP Telecommunication Systems Strategic
Plan and integrate it to the PNP ISSP.
 Formulate, implements and reviews policies and guidelines on
Information Security and Cybercrime law enforcement.
 Coordinates with other government, non-government and foreign
organizations on ICT matters.
 Reviews and updates existing ICT policies and guidelines of the
 PNP as necessary.
 Supervises the ITMS and CES in implementing Information and
Communication Technology (ICT) projects.
 Performs other tasks as directed by TDICTM.
1. Chief, Plans and Programs Division
1.1 Supervises and monitors the direction and execution of DICTM

Plans and Programs.
1.2 Communicates regularly to DICTM through the Executive Officer
the progress and status of plans and programs.
1.3 Establishes and maintains adequate records of administrative
resources and standards of the PNP to provide inputs for future
planning and analyzes.
10
1.4 Keep TDICTM fully informed on all significant matters, deviations

from target output and problems, and recommends
solutions/actions leading to the improvement of administration and
operations of the directorate.
1.5 Performs other functions as may be directed by TDICTM.
2. Assistant Chief, Plans and Programs Division
2.1 Assists the Chief, Plans and Programs Division in the direction and
supervision of the division
2.2 Analyses and evaluates reports to be submitted to higher
authority.
2.3 Assists in monitoring the execution of the Plans and Programs on
ICT.
2.4 Reviews the annual ICT development plan for the PNP.
2.5 Assists in undertaking studies on the development and
implementation of special ICT projects.
2.6 Performs other related functions as directed by TDICTM.
3. Policies and Plans Section
3.1 Reviews and updates existing ICT policies and plans of the PNP.
3.2 Formulates policies in support to PNP thrust on ICT development
based on the PNP ISSP.
3.3 Reviews and updates existing PNP Information System Strategic
Plan (ISSP).
3.4 Develops and updates PNP Telecommunication Systems Strategic
Plan and integrate it to the PNP ISSP.
3.5 Formulates, implements and reviews policies and guidelines on
Information Security and Cybercrime law enforcement.
3.6 Performs other related functions as directed by the DICTM.
4. Program Management Section
4.1 Formulates, implements and evaluates programs on ICT of the

PNP.
4.2 Reviews and updates existing programs of the PNP on ICT.
4.3 Formulates, supervises and reviews the implementation of
programs in consonance with the PNP thrust on ICT development
based on the PNP ISSP and existing ICT development policies.
4.4 Coordinates with other government, non-government and foreign
organizations on ICT matters.
11
4.5 Supervises the ITMS and CES in implementing Information and

Communication Technology (ICT) projects and activities.
4.6 Performs other related functions as directed by the TDICTM.
5. Monitoring and Evaluation Section
2.5.1 Formulates, implements and evaluates plans for monitoring and

evaluation of different ICT projects of the PNP.
2.5.2 Formulates programs and activities in consonance to the
conduct of monitoring and evaluation of ICT projects.
2.5.3 Submits reports of the output of monitoring and evaluation of
ICT projects.
2.5.4 Performs other related functions as directed by the TDICTM.
6. Organizational Structure
Chief, Plans and Programs Division
Asst Chief, Plans and Programs Division
Policies and Plans Program Management Monitoring and

Section Section Evaluation Section
12
B. Systems Integration and Management Division
 Set policy agenda on Systems Integration for policy formulation,

implementation and evaluation.
 Formulates, supervises and evaluates the implementation of plans
and programs on Information Systems integration and
management.
and programs for standardization of Information System and
Telecommunications codes, variables and parameters.
 Formulates plans and policies for the integration of PNP-wide
communications system.
and programs for telecommunications and electronics projects and
activities.
 Manages the radio frequency spectrum allocated to the PNP.
1. Chief, Systems Integration and Management Division

Plans and Programs on integration and management of
Information System and Telecommunications.
the progress and status plans and programs on system
integration and management.
Plans and Programs on standardization of codes, variable and
parameters for integration and management of Information
System and Telecommunications.
1.4 Performs other functions as may be directed by DICTM.
2. Assistant Chief, Systems Integration and Management Division
2.1 Assists the Chief, Systems Integration and Management Division

in the direction and supervision of the division.
authority pertaining to systems integration and management.
2.3 Assists in monitoring the execution of the projects on system
integration and management, and integration of
telecommunications and electronics system.
13
3. Information System Integration and Management Section
3.1 Formulates, supervises and evaluates the implementation of

Information Systems integration and management plans and
programs.
3.2 Formulates, supervises and evaluates the implementation of plans
and programs for standardization of Information System and
4. Communications and Electronics System Section

plans and programs for telecommunications and electronics
projects and activities.
4.2 Reviews and updates existing programs on development of
telecommunications and electronics.
programs and plans to support effective use of
telecommunications and electronics system.
4.4 Formulates plans and policies for the integration of PNP-wide
communications system.
4.5 Manages the radio frequency spectrum allocated to the PNP.
plans for integrated telecommunications system of the PNP.
1.5 Organizational Structure
Chief, Systems Integration and Mgmt Division
Asst Chief, SIMD
Information Systems Communications and

Integration and Mgmt Section Electronics System Section
14
C. Research and Development Division
 Sets agenda for research on Information and Communications

Technology for the PNP.
and programs on ICT standardization of codes, variables and
parameters.
 Formulates, supervises and evaluates the implementation of
research-related projects and activities in support to the
formulation, review and updates of the PNP Information Systems
Strategic Plan and Telecommunication Systems Strategic Plan.
and programs for standardization of Information Systems and
 Conduct research and development on latest Information and
Communications Technology products and services.
 Reviews, evaluates and recommends approval of data and
communications system design and integration for the PNP.
and programs for ICT education and training.
 Conducts literacy and awareness programs on latest ICT products
and services that are applicable to the PNP.
 Maintains library of references on ICT standardization.
1. Chief, Research and Development Division

Plans and Programs for research on latest ICT products and
services.
the progress and status of research projects and activities.
Plans and Programs on standardization of codes, variable and
parameters of Information Systems and Telecommunications
Systems.
1.4 Supervises and directs the setting of agenda and conduct of
research and development.
1.5 Supervise and directs the conduct of research for formulation and
updates of the Information Systems Strategic Plan and
Telecommunication Systems Strategic Plan.
1.6 Performs other functions as may be directed by DICTM.
15
2. Assistant Chief, Research and Development Division
2.1 Assists the Chief, Research and Development Division in the

direction and supervision of the division.
authority pertaining to ICT research and development.
2.3 Assists in monitoring the execution of the projects on research
and development, and standardization.
3. ICT Research and Development Section
3.1 Sets agenda for the conduct of research and development on

latest ICT products and services that are applicable and
advantageous to the PNP.
3.2 Formulates, supervises and evaluate the implementation plans
and programs for standardization of codes, variables and
parameters on ICT.
plans and programs for standardization of Information Systems
codes, variables and parameters for Information Systems and
Telecommunication Systems.
research-related projects and activities for the formulation, review
and updates of the PNP ISSP and Telecommunication Systems
Strategic Plan
4. Education and Training Program Section
4.1 Formulate, supervises and review the implementation of ICT-

related enhancement courses of the PNP.
4.2 Undertakes research on ICT trends and updates applicable to the

PNP to revise and supplement education and training program on
ICT.
4.3 Develops and revises education and training methods,
procedures and standards to complement and adapt to the
continuing changes of technological demand of the organization.
4.4 Incorporates Police Education and Value Orientation Programs of
the PNP in ICT educations and training.
16
5. Organizational Structure
Chief, Research and Development Division
Asst Chief, Research and Development Division
ICT Research and Education and Training

Development Section Program Section
17
A. SUPPORT UNITS
1. Information Technology Management Service
The PNP Information Technology Management Service formulates,

updates, and disseminates IT policies, guidelines, and standards towards the
proper development and implementation of information systems in the PNP. The
office also provides computer-based information systems development, data
processing, systems support, and conducts IT-related research and training
services.
Organizational Structure
OFFICE OF THE
DIRECTOR
Inspectorate
DEPUTY DIRECTOR
CHIEF OF STAFF
STAFF OFFICES
ADMIN SECURITY PCR FINANCE BUD & FISCAL PLANS
LINE DIVISIONS
COD SMD DMD NMD TRD WSCSD
ICT PERSONNEL
(DEPLOYED)
18
2. Communications and Electronics Service
To Communications and Electronics Service provides Communications-

Electronics service and support necessary for the accomplishment of PNP tasks.
Its functions are to install, operate and maintain communications system in
support of PNP-wide activities, including coordination, command and control,
communications security, and service support. It also provides direct support to
all operations of the PNP, fixed communications facilities and technical support
for the NHQ, NSUs, regional and provincial offices.
Organizational Structure
19
II. OPERATIONS
1. ADMINISTRATIVE OFFICE
1.1. Certification
TITLE Procedure No. No. of Pages

Certification 1.1 3
INTERFACES DICTM Admin Office and Personnel
1.1.1. OBJECTIVE
Prescribing the guidelines and procedures in the issuance of Certificate of

Duty Status.
1.1.2. REFERENCE
1.1.3. DEFINITION OF TERMS
1.1.3.1. Certification – the act of certifying a person, thing or document;

or state of being certified. Certification maybe valid for a certain
period of time or lifetime.
1.1.4. REQUIREMENTS
1.1.4.1. For Processing of Claims

1.1.4.2 Implementing Order like RCA Order, Long Pay Order and the
likes.
1.1.4.3 For Loan Purposes
1.1.4.4 Filled out Loan Form from Lending Investor
1.1.4.5 Latest Photocopy of Pay slip
1.1.4.6 Others Client Purpose
20
1.1.5. FLOWCHART
START
Submission of Notation of the

requirements to Admin Certification
Office
Evaluation of the
requirements & preparation
of the certificate. Releasing of Certificate
of Duty Status
END
Verification of the
Certification
1.1.6. NARRATIVE
1.1.6.1. The Client will submit the required documents to the

Administrative Office.
1.1.6.2. The Personel PNCO will evaluate the submitted requirements
and prepare the Certificate of Duty Status.
1.1.6.3. The Personnel Officer will verify the documents and sign to
certificate.
1.1.6.4. The Administrative Officer will sign the Certificate of Duty Status.
1.1.6.5. Admin Office will release/issue the certification.
1.1.7. SERVICE STANDARD
Transaction Type Turn Around Time

Average Transaction Submission of Requirements
Time Evaluation of the Requirements 2 hours
Verification of the Requirements 1 hour
Notation of Admin Officer 30 mins
3 hours and
Total Average Transaction Time
30 mins
21
1.2. Commutation Order

Commutation Order 1.2 3
1.2.1. OBJECTIVE
Prescribing the guidelines and procedures in the applications of issuance

of Commutation Order.
1.2.2. REFERENCES
1.2.2.1. Section 39 of RA 6975, An Act Establishing The Philippine

National Police Under A Reorganized Department Of The Interior
And Local Government, And For Other Purposes.
1.2.3.1. Commutation Order ~ is an order that certifies the unused leave

credits of the personnel.
1.2.4. REQUIREMENTS
1.2.4.1. Unit Endorsement

1.2.4.2. Retirement Orders
1.2.4.3. Updated Leave Credits from RMD, DPRM
1.2.4.4. Updated Service Record
1.2.4.5. Latest Promotion Order
22
1.2.5. FLOWCHART
START
Submission of
requirements to Admin
Office
Evaluation of the requirements

& preparation of the
endorsement
(Personnel PNCO)
Verification of the requirements

(Personnel Officer)
Countersignature of the
Administrative Officer
Endorsement of the Director
Submission of Folder to DPRM

for issuance of implementing
orders
END
23
1.3. Compulsory Retirement

Compulsory Retirement 1.3 3
1.3.1. OBJECTIVE
Prescribing the guidelines and procedures in the compulsory retirement of

DICTM personnel.
1.3.2. REFERENCES

National Police Under A Reorganized Department Of The Interior
And Local Government, And For Other Purposes.
1.3.3.1. Compulsory Retirement Compulsory retirement, for officer

and non-officer, shall be upon the attainment of age fifty-six (56):
Provided, That, in case of any officer with the rank of chief
superintendent, director or deputy director general, the
Commission may allow his retention in the service for an
unextendible period of one (1) year.
1.3.4. REQUIREMENTS

1.3.4.2. Basic Letter Request
1.3.4.3. Service Record
1.3.4.5. PLEB Clearance
1.3.4.6. NAPOLCOM Clearance
1.3.4.7. Unit Clearances (Non Money/Property and Non-Pending Case)
1.3.4.8. IAS Clearance
1.3.4.9. DIDM Clearance
1.3.4.10. Latest Statement of Assets, Liabilities and Net worth.
24
1.3.5. FLOWCHART
START
Submission of requirements
to Admin Office Countersignature of the
Administrative Officer
Evaluation of the
requirements & preparation Endorsement of the
of the endorsement Director
(Personnel PNCO)
Verification of the Submission of Folder to

requirements DPRM for issuance of
(Personnel Officer) implementing orders
1.3.6. NARRATIVE END
1.3.6.1. The Client will submit two copies of the requirements to

1.3.6.2. The Personnel PNCO will evaluate the submitted requirements
and prepare the Unit Endorsement.
1.3.6.3. The Personnel Officer will verify the documents.
1.3.6.4. The Administrative Officer will countersign the endorsement letter.
1.3.6.5. The Director will endorse the issuance of retirement order.
1.3.6.6. Submission of folder to DPRM for issuance of implementing
order.
Transaction Turn Around Time

Type
Submission of Requirements
Average
Evaluation of the Requirements 2 hours
Transaction
Verification of the Requirements 1 hour
Time
Countersignature of Admin Officer 30 mins
Command Group 1 hour & 30 mins
Endorsement of the Director 1 hour
Total Average Transaction Time 6 hours
25
1.4. Conferment of Awards

Conferment of Awards 1.4 3
1.4.1. OBJECTIVE
To issue and confer awards to DICTM personnel following the prescribed

guidelines and procedures in the conferment of authorized decorations, service
medals, ribbons and badges of the PNP.
1.4.2. REFERENCES
1.4.2.1. PNP MEMO CIRCULAR NO 2006-014 dated July 26, 2006,

“Rules and regulations in the conferment of authorized
decorations, service medals, ribbons and badges to the personnel
of the Philippine National Police.”
1.4.2.2. NAPOLCOM MEMO CIRCULAR 2006 – 03 dated November 30,
2006, “Further Amending Memorandum Circular No 93-018
entitled Prescribing the Authorized Decorations, Service Medals,
Ribbons and Badges of the Philippine National Police.”
1.4.3.1. DICTM Personnel Board is the panel headed by Deputy Director

created to evaluate, assess and/or deliberate DICTM personnel
matters such as personnel procurement, movement, development
and maintenance prior recommendation to the Director, DICTM
for his approval.
1.4.3.2. DICTM Working Committee is the team from Admin Office
created to assist the Board administratively and shall be
responsible for the initial screening and evaluation of personnel
matters prior deliberation of the Board.
1.4.4. REQUIREMENTS
1.4.4.1. Administrative accomplishment of personnel

1.4.4.2. Approved Personnel Board Resolution
26
1.4.5. FLOWCHART
START
Client will provide

accomplishments
Working Committee will

preliminarily evaluate
and assess the
accomplishment/s
Deliberation of the
Personnel Board
Recommendation for
Approval of the Board
Resolution
Issuance of Order of
Admin Office
Conversion of Leave
Credits to DPRM
END
27
1.4.6. NARRATIVE
1.4.6.1. The Client – Division Chief/Key Officers will submit administrative

accomplishment to Administrative Office (Working Committee) for
preliminary screening and evaluation.
1.4.6.2. The Working Committee will assess and evaluate the
accomplishment/s prior deliberation to the Board.
1.4.6.3. The Personnel Board will reevaluate the accomplishment and
recommend approval or disapproval of the awards, medals and
recognition.
1.4.6.4. The Administrative Office will issue appropriate awards, medals
and recognition to the personnel.
1.4.6.5. The Administrative Office will furnish a copy of the issued Medals
to DPRM for the conversion of such to leave credits to be enjoyed
by concerned personnel from date of conferment onwards but not
later than the last day of the next calendar year.
1.4.7 SERVICE STANDARD

Submission of Accomplishment
Report
Average Transaction Preliminary Screening of Working 1 to 2 days
Time Committee
Deliberation and Recommendation of
2 days
the Board
Approval of the TDICTM 1 day
Issuance of Order 1 hour
5 days and 1
hour
28
1.5. PNP ID Application

ID Application 1.5 4
1.5.1. OBJECTIVE: Prescribing the guidelines and procedures in the
applications of PNP ID.
1.5.2. REFERENCES
1.5.2.1. DPRM Form 1A – 2007.
1.5.3.1. DPRM Form 1A – 2007 - the revised PNP ID Application Form.
1.5.4. REQUIREMENTS
1.5.4.1. New Applicant

1.5.4.1.1 Endorsement from the Administrative Officer
1.5.4.1.2 Accomplished PNP ID Form
1.5.4.1.3 Appointment Order
1.5.4.1.4 Authenticated Latest Payslip
1.5.4.2. Renewal/Update
1.5.4.2.1. Endorsement from the Admin Officer
1.5.4.2.2. Accomplished PNP ID Form
1.5.4.2.3. Surrender Old/Expired ID
1.5.4.2.4. Promotion Order if newly promoted
1.5.4.2.5. Demotion Order if demoted
1.5.4.2.6. Change Status/Amendment Order if Amended/Changed
1.5.4.3. Retired
1.5.4.3.3. Retirement Orders
1.5.4.3.4. Surrender old ID
1.5.4.4. Replacement (loss/dilapidated)
1.5.4.4.3. Affidavit of Loss if loss
1.5.4.4.4. Surrender dilapidated ID if dilapidated
1.5.4.4.5. Payment of Php 60.00 for the replacement of ID Card
29
1.5.5. FLOWCHART
START
Signature of the Application
to Admin Office Form and Endorsement
Memorandum
Evaluation of the requirements Liaison Officer will submit

& preparation of the the application to RMD ,
endorsement DPRM
Verification of the
requirements Release of PNP ID
END
1.5.6. NARRATIVE
1.5.6.1. The Client will submit the accomplished ID Application Form

required and required documents to the Administrative Office.
1.5.6.3. The Personnel Officer will verify the documents and countersign
to the ID application form.
1.5.6.4. The Administrative Officer will sign the ID Application Form and
the endorsement.
1.5.6.5. The liaison officer will submit the application to RMD, DPRM for
issuance of PNP ID.
1.5.6.5. Distribution of PNP ID to the concerned Personnel.
30

Average Transaction Verification of the Requirements 1 hour
Time Countersignature of Admin 30 mins
Officer
Command Group 1 hour & 30
mins
Endorsement of the Director 1 hour
Total Average Transaction Time 6 hours
31
1.5.8. SAMPLE FORMAT
32
1.6. Filing of Leave of Absence

Filing of leave of absence 1.6 6
for all DICTM personnel.
INTERFACES DICTM Admin Office/Command Group/Personnel
1.6.1. OBJECTIVE
To provide procedures and guidelines in the application of leave of

absence for all DICTM personnel.
1.6.2. REFERENCES
1.6.2.1. PNP Circular No.2002-009 dated May 21, 2002

1.6.2.2. Rule XVI of the Omnibus Rules Implementing Book V of the
Administrative Code of 1987 (Executive Order 292)
1.6.3.1. Leave form (CSC Form No.6) – To be accomplished for filing a

Leave of Absence
1.6.3.2. Leave of Absence (LOA) - is a term used to describe a period of
time that one is to be away from his/her primary job, while
maintaining the status of employment. This term is in contrast to
normal periods away from the workplace, such as vacations,
holidays, hiatuses, sabbaticals, and “working from home”
programs, in that they are considered to be exceptional
circumstances, rather than benefits. Generally such an
arrangement has a predefined termination at a particular date or
after a certain event has occurred.
1.6.4. REQUIREMENTS
1.6.4.1. For vacation/sick leave abroad

1.6.4.1.1. Letter endorsement from unit chief
1.6.4.1.2. Basic letter request, including the number of days,
reason for leave and address while on leave
1.6.4.1.3. Duly accomplished CSC form No.6
1.6.4.1.4. Breakdown of leave credits from RMD, DPRM
1.6.4.1.5. NHQ IAS and Legal Service clearances
1.6.4.1.6. Unit Clearances
1.6.4.1.7. Certificate of non-pending case
33
1.6.4.1.8. Certificate of non-money/property accountability
1.6.4.2. For sick leave exceeding five (5) days & maternity leave
1.6.4.2.1. Certificate indicating therein the period and nature of
treatment and with license number of the attending
physician indicted.
1.6.4.3. For sick leave not exceeding five (5) days
1.6.4.3.1. Accomplished CSC Form No. 6
1.6.4.3.2. Affidavit
1.6.4.4. For special, mandatory, emergency, & paternity leave
34
1.6.5. FLOWCHART
START
Client will duly accomplish CSC Form No. 6
and prepare necessary document.
Personnel Clerk receives and checks the

completeness of the requirements.
C, Clerk/NUP Supervisor records the dates

and countersigns on the leave form.
Personnel Officer signs on the leave form.
Morale & Welfare Staff prepares the Unit

Endorsement.
ADMO signs on the leave form.
Command Group - DDA signs the Unit

Endorsement
Liaison Officer transmits the endorsement

to TDPRM, RMD.
TDPRM, RMD issues appropriate

implementing order and furnish the unit
concerned.
END
35
1.6.6. NARRATIVE
1.6.6.1. The clients duly accomplish CSC Form No. 6 (2 copies) and files
leave application at the admin office.
1.6.6.2. The personnel clerk receives the application, check the
completeness of the requirements then forward the applications to
NUP Supervisor for NUP and to C, Clerk for Uniformed
Personnel.
1.6.6.3. NUP Supervisor/C, Clerk record the dates indicated on the leave
form then countersigns.
1.6.6.4. The Personnel Officer signs the leave form.
1.6.6.5. The Morale and Welfare Staff prepares unit endorsement.
1.6.6.6. The Administrative Officer signs the leave form.
1.6.6.7. The TDICTM signs the unit endorsement.
1.6.6.8. The Liaison Officer forwards the accomplished leave form and
endorsement to TDPRM, RMD.
1.6.6.9. TDPRM will issue implementing orders and furnish the concerned
unit.
1.6.7. SERVICE STANDARDS

Receive /Checking of 20 mins
Documents
Recording & countersigning 10 mins
Pers Officer Signature 10 mins
Preparation of Unit 20 mins
Average Transaction Time
Endorsement
ADMO Signature 10 mins
DDA Signature 30 mins
Transmittal to TDPRM 30 mins
Issuance of order
Total Average Transaction Time 2 hours 10
minutes
36
37
1.7. Issuance of Letter of Accommodation

Issuance of Letter of
1.7 4
Accommodation
INTERFACES DICTM Admin Office/Personnel
1.7.1. OBJECTIVE
Prescribing the guidelines and procedures in the issuance of Letter of

Accommodation to a uniformed personnel
1.7.2. REFERENCES
1.7.2.1. PNP MEMO CIRCULAR NO 99 – 016, “Guidelines on the

Transfer/Reassignment of PNP Personnel.”
1.7.2.2. Memo from TADPRM dated June 29, 2007 re: Requirements for
Transfer of PNP Personnel.
1.7.3.1. Letter of Accommodation - is a letter given to personnel who

are willing to be assigned to a unit/office which was duly signed
by the Director/Chief of Office of the gaining unit/office.
1.7.4. REQUIREMENTS

1.7.4.2. Projected Designation to position commensurate to the rank
based on T.O. Position if personnel is a PCINSP to PSSUPT
rank.
1.7.4.3. Updated CSC Personal Data Sheet
38
1.7.5. FLOWCHART
START
Submission of requirements Recommend approval of

to Admin Office the Administrative Officer
Evaluation of the
requirements and
Preparation of the Letter Approval of the Director
(Personnel PNCO)
Verification of the Releasing of Letter of

requirements and letter Accommodation
(Personnel Officer)
END
39
1.7.6. NARRATIVE
1.7.6.1. The Client will submit the requirements to Administrative Office.

and prepare the Letter of Accommodation.
to the letter.
1.7.6.4. The Administrative Officer may/may not talk to the client then will
recommend approval of the accommodation.
1.7.6.5. The Director will approve or disapprove the letter of
accommodation.
1.7.6.6. Releasing of Letter of Accommodation.

Average Transaction Time Verification of the Requirements 1 hour
Recommendation of Admin 4 hours
Officer
Command Group 3 hours
Approval of the Director 2 hour
1 day and 4
hours
40
Republic of the Philippines

Department of the Interior and Local Government
NATIONAL POLICE COMMISSION
NATIONAL HEADQUARTERS PHILIPPINE NATIONAL POLICE
Camp Crame, Quezon City
dictm@pnp.gov.ph
September 15, 2009
ACCOMMODATION
THIS IS TO CERTIFY that PCI JUAN DELA CRUZ, 0-123456 assigned
at QCPD, NCRPO is granted accommodation to this Directorate.
This certification is issued to subject PCO to facilitate the issuance of
his/her reassignment order.
ATTY MAGTANGGOL B GATDULA, Ph.D/CEO VI

Police Director
41
1.8. Transfer/Reassignment of Uniformed Personnel

Transfer/Reassignment of
1.8 3
Uniformed Personnel
1.8.1. OBJECTIVE
Prescribing the guidelines and procedures in the transfer/reassignment of

uniformed personnel to other Units.
1.8.2. REFERENCES
1.8.2.1. PNP MEMO CIRCULAR NO 99 – 016, “Guidelines on the

Transfer/Reassignment of PNP Personnel.”
1.8.2.2. Memo from TADPRM dated June 29, 2007 re: Requirements for
Transfer of PNP Personnel.
1.8.3.1. Transfer - is a movement from one position to another which is of

equivalent rank, level or salary without break in service involving
the issuance of an appointment.
1.8.3.2. Reassignment - is the movement of an employee from one
organizational unit to another in the same department or agency
which does not involve a reduction in rank, status, or salary and
doest not require the issuance of appointment.
1.8.3.3. Availability of Reassignment - is a certificate being given by the
losing unit duly signed by its Director/Chief of Office granting the
transfer of personnel to another unit.
1.8.3.4. Letter of Accommodation - is a letter given to a personnel who
are willing to be assigned to a unit/office which was duly signed
by the Director/Chief of Office of the gaining unit/office.
1.8.4. REQUIREMENTS

1.8.4.2. Availability of Reassignment
1.8.4.3. Basic Letter Request of the Uniformed Personnel
1.8.4.4. Updated DICTMC Personal Data Sheet
1.8.4.5. Letter of Accommodation
42
1.8.4.6. Clearances (Non Money/Property and Non-Pending Case and

IAS)
1.8.4.7. Certification that subject personnel is not a witness in
admin/criminal case
1.8.4.8. Certificate of no pending case for resolution if he/she is a
Summary Hearing Officer
43
1.8.5. FLOWCHART
START
Recommend approval of the

to Admin Office Administrative Officer
Evaluation of the Approval of the Director

requirements and Preparation
of Certificate
(Personnel PNCO)
Submission of Folder to DPRM

for the issuance of
implementing order
Verification of the requirements
and certificate
(Personnel Officer) END
1.8.6. NARRATIVE
1.8.6.1. The Client will submit the requirements to Administrative Office.

and prepare the Certificate of Availability for Transfer.
to the certificate.
1.8.6.4. The Administrative Officer may/may not talk to the client then will
recommend approval of the transfer.
1.8.6.5. The Director will approve or disapprove the reassignment of the
personnel.
1.8.6.6. If approved, the Administrative Office will submit the folder to
DPRM for the issuance of implementing order.
44

Officer
1 day and 4
hours
45
1.8.8. SAMPLE
Republic of the Philippines

Department of the Interior and Local Government
NATIONAL POLICE COMMISSION
NATIONAL HEADQUARTERS PHILIPPINE NATIONAL POLICE
DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY
MANAGEMENT
Camp Crame, Quezon City
dictm@pnp.gov.ph
September 15, 2009
AVAILABILITY FOR TRANSFER
Availability for transfer is hereby granted to ________________________

(NAME OF PCO/PNCO)
for transfer to: __________________________where he is projected to be
designated
(GAINING UNIT)
to the position of _______________ at said unit.
Subject is cleared of money and property accountabilities from this unit;

has no pending administrative/criminal case and is not a witness in an
administrative/criminal case as of this date.
This is issued upon the request of subject PCO/PNCO to facilitate the

issuance of his/her reassignment order.
ATTY MAGTANGGOL B GATDULA, Ph.D/CEO VI

Police Director
46
1.9. Resignation of Personnel

Resignation of Personnel 1.9 3
1.9.1. OBJECTIVE
Prescribing the guidelines and procedures in the processing of resignation

of personnel.
1.9.2. REFERENCES
1.9.2.1. Civil Service guideline on resignation of personnel

1.9.2.2. PNP guidelines on resignation of personnel
1.9.3.1. Resignation - is the formal act of giving up or quitting one's office

or position. A resignation can occur when a person holding a
position gained by election or appointment steps down, but
leaving a position upon the expiration of a term is not considered
resignation. An employee who chooses to leave a position is
considered a resignation, as opposed to termination, which
occurs when the employee involuntarily loses a job.
19.4. REQUIREMENTS
19.4.1. Unit Endorsement

19.4.2. Basic Letter Request
19.4.3. Service Record
19.4.4. Clearances (Non Money/Property and Non-Pending Case and
IAS)
19.4.5. Latest Statement of Assets, Liabilities and Net worth.
47
1.9.5. FLOWCHART
START
Submission of requirements Recommend approval of the

Evaluation of the requirements

& preparation of the
endorsement Approval of the Director
(Personnel PNCO)

END
1.9.6. NARRATIVE
19.6.1. The Client will submit the requirements to Administrative Office.

19.6.2. The Personnel PNCO will evaluate the submitted requirements
19.6.3. The Personnel Officer will talk to the client regarding his/her
resignation. The documents will also be verified.
19.6.4. The Administrative Officer may/may not talk to the client then will
recommend approval of the resignation.
19.6.5. The Director will approve or disapprove the letter of
accommodation.
19.6.6. Releasing of Letter of Accommodation.
48

Officer
1 day and
4 hours
49
1.10. Optional Retirement

Optional Retirement 1.10 3
1.10.1. OBJECTIVE
Prescribing the guidelines and procedures in the optional retirement of

DICTM personnel.
1.10.2. REFERENCES

National Police Under A Reorganized Department Of The
Interior And Local Government, And For Other Purposes.
1.10.3.1. Optional Retirement - Upon accumulation of at least twenty

(20) years of satisfactory active service, an officer or non-
officer, at his own request and with the approval of the
Commission, shall be retired from the service and entitled to
receive benefits provided by law.
1.10.4. REQUIREMENTS

1.10.4.3. NAPOLCOM Approval
1.10.4.4. Service Record
1.10.4.6. PLEB Clearance
1.10.4.7. NAPOLCOM Clearance
1.10.4.8. Unit Clearances ( Non Money/Property and Non-Pending
Case)
1.10.4.9. IAS Clearance
1.10.4.10. DIDM Clearance
1.10.4.11. Latest Statement of Assets, Liabilities and Net worth.
50
1.10.5. FLOWCHART
START
Submission of requirements Recommend approval of the

Evaluation of the
requirements & preparation
of the endorsement Approval of the Director
(Personnel PNCO)

END
1.10.6. NARRATIVE
1.10.6.1. The Client will submit two copies of the requirements to

1.10.6.2. The Personnel PNCO will evaluate the submitted
requirements and prepare the Unit Endorsement.
1.10.6.3. The Personnel Officer will talk to the client regarding his/her
optional retirement. The documents will also be verified.
1.10.6.4. The Administrative Officer may/may not talk to the client then
will recommend approval of the resignation.
1.10.6.5. The Director will approve or disapprove the application of
optional retirement.
1.10.6.6. Submission of folder to DPRM for issuance of implementing
order.
51

Officer
1 day and
4 hours
52
2. BUDGET AND FISCAL OFFICE
2.1. Funding and Procurement of Request from Divisions/Offices

Funding/Procurement of Requests 2.1 3
from different DICTM
Divisions/Offices
INTERFACES DICTM Divisions and Offices
2.1.1. OBJECTIVE
To provide fund for the procurement/purchase of approved request by

D,CS for supplies, equipment and other logistics.
2.1.2. REFERENCES
RA 6975 as amended by RA 8551
2.1.3.1. Funding or financing - is to provide capital (funds), which

means money for resources (logistics and personnel) for
implementation of project, activity or program.
2.1.4. REQUIREMENTS
2.14.1. Submitted request by DICTM Division and Offices

2.1.4.2. Approval of TDICTM
2.1.4.3. Available source of funding
2.1.4.4. Implementation of project
2.1.4.5. Conduct of an activity based on given scheduled program
53
2.1.5. FLOWCHART
START
Memo Request
for Funding/Procurement
(From Different Divisions/Offices)
Coordinate / Validate with

concerned Divisions/Offices
re Request
For Recommendation
For
Approval / Notation
of TDICTM
For Procurement/
Implementation
Forward to SAO
For Recording
END
54
2.1.6. NARRATIVE
2.1.6.1. Memo request for funding and procurement from different DICTM
Division and Office for the purchase of supplies, equipment and other
resources for the conduct of their respective tasks. Other purpose of
request is with regards to the implementation of specific project or for
the conduct of particular activity/program.
2.1.6.2. Validate request based on the requirement of the division and on their
monthly-required supplies. Validation includes reference on signed or
approved implementation of project. Other aspect of validation includes
programmed/scheduled activity of the directorate.
2.1.6.3. Creation of memo for recommendation or comment for the said request.
2.1.6.4. For approval/notation or disapproval of TDICTM.
2.1.6.5. Upon approval, program for procurement requested resources based on
available funds.
2.1.6.6. Forward to SAO procured resources for recording/inventory purpose
and subsequent release of said resources to the requesting
division/office.
2.1.7. SERVICE STANDARDS

Receipt of request for funds 1 day
Coordination/validation of the fund
1 day
Average Transaction Time requirement
Recommendation/Comment to TDICTM 1 days
Approval/Notation of TDICTM 1 day
Total Average Transaction Time 4 days
55
3. PLANS AND PROGRAMS DIVISION
3.1 Formulation of Plans, Programs and Activities of DICTM

Formulation of Plans, Programs
3.1 3
and Activities of DICTM
DICTM PPD and other PNP
INTERFACES
Offices
3.1.1 OBJECTIVE:
3.1.1.1 To create action plans, programs and activities pertaining to

Information and Communications Technology which will serve as
guidelines for the DICTM and all its units.
3.1.2 REFERENCES
3.1.2.1 Activation of DICTM pursuant to NHQ-PNP General Orders Number

DPL-09-08 dated April 1, 2009.
3.1.2.2 PNP Information Systems Strategic Plan
3.1.2.3 PNP Telecommunications System Strategic Plan
3.1.3 DEFINITION OF TERMS
3.1.3.1 Plan – is typically any procedure used to achieve an objective. It is

a set of intended actions through which one expects to achieve a
goal
3.1.3.2 Program – are plans or schedules to be followed. Programs
comprise goals, policies, procedures, rules, tasks, assignments,
steps to be taken, resources to be used, and other mediums
necessary to carry out a given course of action supported by
budgets. A program maybe a minor one formulated by a single
supervisor to improve the morale of personnel in the DICTM.
3.1.3.3 Project - is a temporary endeavor undertaken to create a unique
product or service. A project usually needs resources to deliver its
results. Most of the time project execution is based on detailed
plan, which considers also external factors and constraints.
Planning, execution and controlling of project is the primary field of
project management.
56
3.1.4 REQUIREMENTS
3.1.4.1 Specific activity based on the DICTM annual schedule of activities.

3.1.4.2 Specific conduct of activity based on the specific function of the
DICTM
57
3.1.5 FLOW CHART

START
Dissemination of memo to all

divisions/offices re formulation of action
plan, programs and activities
Team Building on the creation of plans,

programs, projects of DICTM Divisions,
ITMS & CES
Consolidation and finalization on the

outcome of the summit
(Plans & Programs Division)
Route the report for review,

comments and suggestions
(To: EX-O,DDICTM)
Approval and signature

(TDICTM)
Implementation of the Plan

(DICTM Divisions)
Monitoring of compliance
(Command Group)
END
58
3.1.6 NARRATIVE
3.1.6.1 The Plans and Programs Division shall formulate plans, programs
and activities for the Directorate for Information and
Communications Technology Management which will act as
guidelines for all DICTM units/divisions.
3.1.6.2 The ADMO shall schedule a seminar/workshop for the formulation
of plans, programs and activities to be participated in by all DICTM
Staff, Chief Plans of ITMS and CES.
3.1.6.3 The output of the workshop shall be consolidated by the Plans and
Programs Division.
3.1.6.4 Route of the draft plan to the DICTM Command Group for review,
comments and suggestions. Subsequently, revision to finalize the
plan.
3.1.6.5 Approval of TDICTM
3.1.6.6 Implementation of the plan by all divisions/offices.
3.1.6.7 Monitoring of the implementation of the plan.
3.1.7 SERVICE STANDARDS
Transaction
Turn Around Time
Type
Dissemination to all divisions/offices re
1 day
formulation of plans of DICTM
Team Building on the creation of plans,
programs, projects of DICTM Divisions, 2 days
ITMS & CES
Consolidation and finalization on the
5 days
Average outcome of the summit
Transaction For Review, Comments and approval and
3 days
Time dispatch (routing of document)
Approval and Signature of the Action Plan
1 day
by TDICTM
Period of the
Implementation of the plan
activity
Period of the
Monitoring of the implementation
activity
12 days –
excluding the
period of
implementation
59
3.2 Field Inspection at Police Regional Offices

Field Inspection at Police Regional
3.2 3
Offices
INTERFACES
Offices
3.2.1 OBJECTIVE
3.2.1.1 To evaluate the viability of PNP ICT projects that would suit the
various needs for ICT services in the different PNP Regional
sites;
3.2.2 REFERENCES
3.2.2.1 Activation of DICTM pursuant to NHQ-PNP General Orders
Number DPL-09-08 dated April 1, 2009.
3.2.2.2 PNP ITP Action Plan for 2009, Integration of Operational and
Administrative database of the PNP.
3.2.2.3 Verbal Instruction of C, PNP to standardize the PNP policies,
programs, and projects pertaining to ICT.
3.2.2.4 Verbal Instruction of the C, PNP to integrate the operational and
administrative database of the PNP.
3.2.2.5 Memorandum Update on Leaders Q and ICT Capability of PNP
Field Units from D, ITMS dated May 13, 2009.
3.2.3.1 Inspection - is, most generally, an organized examination or

formal evaluation exercise. It involves the measurements, tests,
and gauges applied to certain characteristics in regard to an
object or activity. The results are usually compared to specified
requirements and standards for determining whether the item or
activity is in line with these targets.
3.2.3.2 Information Systems (IS) - is the system of persons, data

records and activities that process the data and information in a
given organization, including manual processes or automated
processes.
60
3.2.3.3 Information Technology (IT) - is "the study, design,

development, implementation, support or management of
computer-based information systems, particularly software
applications and computer hardware."
3.2.3.4 Information Communications Technology (ICT) - is the

broader term of IT to explicitly include the field of electronic
communications.
3.2.4 REQUIREMENTS
3. 2.4.1 Approved IMPLAN regarding Field Visitations to Police Regional

Offices
61
3.2.5 FLOW CHART
START
Creation of IMPLAN re Field Visitation at Conference

PROs
Designate Tasks Conduct of Inspection re ICT capability of

the PROs
Prepare Tools/Materials
Render After Activity Report
Coordinate with the host PROs

END
Jump off
Courtesy call to host RD
62
3.2.6 NARRATIVE
3.2.6.1 The Plans and Programs Division shall prepare an IMPLAN

regarding the scheduled visit of DICTM to the PRO.
3.2.6.2 Designation of Tasks. Once the IMPLAN is approved, C,PPD
DICTM, C, Plans of CES and C, WSCSD shall prepare their
respective reports/briefing manuals.
3.2.6.3 C, Plans of CES and C, WSCSD shall prepare their respective
reports/briefing manuals.
3.2.6.4 The ADMO, DICTM shall coordinate with the host PRO for the
scheduled visit of the DICTM. C, Budget/Finance shall provide
transportation and lodging allowances for the visiting DICTM
staff.
3.2.6.5 Upon arrival to the PRO, DICTM staff shall render a courtesy call
to the host Regional Director.
3.2.6.6 A conference will be held after the courtesy call.
3.2.6.7 An inspection of the ICT capabilities of the PRO’s will follow to
assess further needs of the Police Regional Office.
3.2.6.8 An after activity report signed by the TDICTM will be made and
passed to C,PNP.
Transaction
Turn Around Time
Type
Creation of IMPLAN re Field Visitation at
1 day
PROs
Tasks Designation 1day
Average
Tools/Materials Preparation 1day
Transaction
Coordination with the host PROs 1 day
Time
Call to host RD, Conference, Conduct of
1-2 days
Inspection re ICT capability of the PRO
Render After Activity Report 1 day
Total Average Transaction Time 7 – 8 days
63
3.3 Formulates policies in support to PNP thrust on ICT development.

Formulates policies in support to
3.3 3
PNP thrust on ICT development
INTERFACES
Offices
3.3.1 OBJECTIVE
3.3.1.1 To make a policy or review existing policies that are geared

towards the enhancement of ICT in the Philippine National Police.
3.3.2 REFERENCES
3.3.2.1 Activation of DICTM pursuant to NHQ-PNP General Orders
Number DPL-09-08 dated April 1, 2009.
3.3.2.2 Powers and Functions of DICTM
3.3.3.1 Plan – is a proposed or intended method of getting from one set

of circumstances to another. They are often used to move from
the present situation, towards the achievement of one or more
objectives or goals.
3.3.3.2 Policy - A specific decision or set of decisions designed to carry
out such a course of action
3.3.3. REQUIREMENTS
3.3.3.1 Issues and concerns that need policies
64
3.3.4 FLOW CHART

START
Implementation Phase
Identify the policy need
Check for existing policies for Monitoring of the implementation

redundancy
END
Chief PPD shall develop or revise a

proposed policy regarding a particular
issue and concern
Routes the initial proposed policy

to D-Staff and Command Group for
review, comment and suggestion
(Plans Office)
Finalizes/revises the policy and

prepare recommendation of TDICTM
for final approval of CPNP (Plans
Office)
Approval and signature of CPNP
Disseminate the policy for

implementation
(Admin Office/Plans Office)
3.3.5 NARRATIVE
65
3.3.5 NARRATIVE
3.3.5.1 Plans and Programs Division of DICTM shall identify issues that
need policies
3.3.5.2 Check for existing policies and procedures to research policy
context and to avoid redundancy and possible conflicts
3.3.5.3 Plans and Programs Division shall develop a new policy or revise
existing policy. PPD shall look for references, state the purpose
of the policy, define the terms and state/explain the procedures
and guidelines of the policy.
3.3.5.4 Route the initial draft to D-staff and Command Group for review,
comments and suggestions to be spearheaded by Plans and
Program Division
3.3.5.5 PPD will finalize the revised policy based on the suggestions by
D-Staff
3.3.5.6 The final draft will be submitted to CPNP for approval upon
recommendation of TDICTM.
3.3.5.7 Policy will then be disseminated to the lateral lower units for
implementation.
3.3.5.8 DICTM will monitor the effectiveness of the new policy used by
different PNP offices
Transaction
Turn Around Time
Type
Identify the policy need 1 day
Check for existing policies for redundancy 2 days
Chief PPD shall develop or revise a policy 3 days
Route the initial policy to D-staff for review,
3 days
comments and suggestions
Average
Finalizes/revises the policy 1 day
Transaction
Recommendation of TDICTM to CPNP for
Time 1 day
approval
Approval and Signature of CPNP 3 days
Disseminate the policy for the
Period of the activity
implementation
Monitoring of the implementation Period of the activity
14 days – excluding
Total Average Transaction Time the period of
implementation
66
3.4 Review and Updates of existing PNP Information Systems Strategic

Plan

Review and Updates of existing PNP
3.4 3
Information Systems Strategic Plan
INTERFACES
Offices
3.4.1 OBJECTIVE
3.4.1.1 To create, revise and update the Philippine National Police

Information Systems Strategic Plan (ISSP) which is the general and overall
Information Systems plan of the PNP covering five (5) years.
3.4.2 REFERENCES
3.4.2.1 Memorandum Circular No. 93-3 prescribing the guidelines for

Information Systems planning for the government.
3.4.2.1Output of ISSP Technical Working Group
3.4.3.1 Information Systems Strategic Plan (ISSP) – Overall plan for

the development and implementation of Information Systems
supportive of organizational mission/objectives and the
corresponding resources requirements over a five-year period.
3.4.3.2 Information Systems (IS) - is the system of persons, data
records and activities that process the data and information in a
given organization, including manual processes or automated
processes.
3.4.3.3 Information Technology (IT) - is "the study, design,
development, implementation, support or management of
computer-based information systems, particularly software
applications and computer hardware."
3.4.3.4 Information Communications Technology (ICT) - is the
communications.
3.4.4 REQUIREMENTS
3.4.4.1 Submitted ICT plans from different PNP offices
3.4.4.2 Submitted ICT resources from different PNP offices.
3.4.4.3 Existing ICT systems being used by different PNP offices for
update/upgrade and revision.
67
3.4.5 FLOW CHART

START
Creation of Technical Working Submission of ISSP to the TWG for final review
Committee/Group before endorsement of TDICTM
(DICTM, CES, ITMS) (Plans & Programs Division)
Review of existing Information Systems ISSP Submission to the OCPNP ~ Route through
Strategic Plan the Command Group for
(Plans & Programs Division) information/comment (Cc: DPL)
Consolidation of information re different IS Endorsement by TDICTM for signature of the

being used by the PNP Chief, PNP
(Systems Integration & Management Division)
Research and consolidation of technical ISSP Submission to National Computer Center

details/contents of the ISSP for review and evaluation - Signed by C, PNP
(Research & Development Division)
DEVELOPMENT DIVISION
)
Consolidation of other information that will Review and Evaluation of the ISSP
be included in the ISSP (NCC)
Consolidation of inventory of all PNP ICT Revision of the ISSP regarding outputs/
resources comments of the NCC and submission back to
(Plans & Programs Division) NCC – ( Plans & Program Division)
Encoding, proofreading and finalization of the Approval of NCC and submission of the ISSP to
ISSP as Initial Draft for Review the DBM for funding
Review of the ISSP initial draft by the Funding of the ISSP

Technical Working Group (TWG) - Release of GAA Appropriation/Fund
(Technical Working Group) Allocation/NCA
Revision of the initial draft based on the TWG Monitoring of ISSP -- Implementation and
review outputs status of the projects
(Plans
3.4.6 NARRATIVE & Programs Division) (ISSP Monitoring Team)
END
68
3.4.6.1 DICTM creates a Technical Working Committee/Group for the

drafting/update/revision of the PNP ISSP. The Plans and
Programs Division shall be the secretariat of the committee and
shall initiate the review process.
3.4.6.2 The Systems Integration and Management Division shall be
charged for the consolidation of information/description of
different IS being used by the PNP. The SIMD is also tasked to
evaluate and review PNP offices requirements with regard to
the IS needs.
3.4.6.3 Research and Development Division shall research and
consolidate technical details/contents of the ISP.
3.4.6.4 Inputs and other information from other PNP offices and DICTM
divisions shall be consolidated by the Plans and Programs
Division.
3.4.6.5 Inventory of ICT resources from all PNP offices shall also be
consolidated by the Plans and Programs Division.
3.4.6.6 After consolidation, Plans and Programs Division shall encode
revision, proofread the revised ISSP as an initial draft for further
review.
3.4.6.7 The Technical Working Group (TWG) shall review the initial
draft and report all updates to the Plans and Programs Division
for editing.
3.4.6.8 Plans and Programs Division shall revise/edit the initial draft
based on the outputs of the TWG.
3.4.6.9 Plans and Programs Division shall then submit the ISSP to the
TWG for final review before endorsement to TDICTM for
signature and forwarding to the higher office.
3.4.6.10 Upon approval of the ISSP by the TWG it shall be routed to the
command group for information and comments/suggestions.
3.4.6.11 Upon approval and signature of the ISSP by the TDICTM, it
shall be forwarded to the Office of the Chief Philippine National
Police (OCPNP).
3.4.6.12 Upon approval and signature of the ISSP by the C,PNP, it shall
be submitted to the National Computer Center (NCC) for review
and evaluation.
3.4.6.13 The PNP ISSP shall be evaluated and reviewed by NCC. Upon
review, comments and inputs of NCC shall be reviewed by the
TWG and Plans and Programs Division shall make
corresponding revision to the ISSP.
3.4.6.14 It shall be submitted back to the NCC for further review,
evaluation and subsequent, approval.
69
3.4.6.15 Upon approval of the PNP ISSP by the NCC, it shall be forwarded to
the DBM for further confirmation and funding - GAA appropriation/fund
allocation/NCA.
3.4.6.16 The approved PNP ISSP shall be forwarded back to the PNP and to
the DICTM for implementation. DICTM shall then form a monitoring
team that shall monitor in the implementation and status of projects
programmed/planned in the ISSP.

Creation of Technical Working Group 1 day
Consolidation of IS by SIMD 1 month
Consolidation of other information and
1 month
inputs from other divisions by PPD
Consolidation of inventory of all PNP ICT
1 month
resources
Editing and proofreading of the ISSP by
1 month
PPD
Review of the TWG 2 weeks
Revision based on the TWG outputs by
2 weeks
PPPD
Submission to TWG and final review 2 weeks
Routing of the ISSP to the Command
Average 2 weeks
Group and Endorsement of TDCITM
Transaction Time
ISSP submission to the OCPNP and
2 weeks
endorsement to NCC
ISSP submission to the NCC 1 day
Review and evaluation of the ISSP by the
1 month
NCC
Review and revision of the ISSP by the
1 month
TWG and PPD
Submission to the NCC for further review
1 month
and evaluation, and approval
Submission to the DBM of the approved
2 weeks
PNP ISSP
Funding by the DBM – Appropriation of
2 months
funds
Total Average Transaction Time 1 year
70
3.5 Evaluation of Project Proposal

Approved Project Proposal 3.5 3
INTERFACES
Offices
3.5.1 OBJECTIVE
Provides support for the development of projects, in accordance with the

approved priority areas, for local and foreign funding.
3.5.2 REFERENCES
3.5.2.1 RA 6975 as amended by RA 8551

3.5.2.2 PNP Computerization/ISSP
3.5.3.1 Project – a research or design, that is carefully planned to

achieve a particular aim, reaching of which is considered
necessary for the achievement of planned benefits.
3.5.3.2 Project Management - is the discipline of planning, organizing,
and managing resources to bring about the successful
completion of specific project goals and objectives
3.5.3.3 Proponent – a person who puts forward a proposition or
proposal.
3.5.3.4 Project Preparation – consists of the entire social, technical and
financial work required to ensure that a project is feasible and
can be successfully and appropriately implemented. The
process ensures the identification and elimination of key risks at
the earliest possible time and maximizes development
opportunities.
3.5.3.5 Project Identification – is a repeatable process for documenting,
validating, ranking and approving candidate projects within an
organization.
3.5.3.6 Proposal Evaluation – is an assessment of the proposal and the
proponent ability to perform the prospective contract
successfully (according to technical feasibility, administrative /
managerial capability, acceptability and other prescribed
criteria).
71
3.5.4 REQUIREMENTS
3.5.4.1 Memorandum/HWI or routine slip from Higher Office

3.5.4.2 Proponent Project Proposal and the Proponent Company
profile.
72
3.5.5 Flowchart
START
Memorandum/HWI/Routine
Slip from NHQ
DICTM Admin
Project Management Section, PPD

reviews project preparation, project
identification, proposal evaluation
Proponent’s assessment of the

proposal and their ability to ITMS/CES review and
perform the prospective recommendation of the
contract successfully. approved project
Consolidation of ITMS/CES
after activity report
Project Management Section,

PPD makes final
recommendation and after
activity report for signature of
TDICTM for C, PNP’s
information and reference
ADMO courses the final project

proposal to TDICTM
END
73
3.5.6 NARRATIVE
3.5.6.1 Received Memorandum/HWI or routine slip from higher office to

DICTM admin office regarding the approved project proposal.
3.5.6.2 Reviews the project proposal, the initial budget proposal, the
technical aspect, resources, the timeline of the project and the
risk management.
3.5.6.3 Proponent’s assessment of the proposal and their ability to
perform the prospective contract successfully.
3.5.6.4 Forward the project proposal to ITMS/CES for review and
recommendation.
3.5.6.5 Consolidation of the after activity report from ITMS/CES.
3.5.6.6 A final recommendation and after activity report for signature of
TDICTM for C, PNP’s information and reference.

Receipt of memo/HWI or routine slip
1 day
from NHQ
Review of the project proposal,
identifying all risk, assessment of the 2 weeks
proponent ability and prospective
Average Transaction Time
Endorsement letter and project
proposal to ITMS/CES for review 1 days
and recommendation
Consolidation of the after activity
1 day
report from ITMS/CES
Final recommendation and after
activity report for signature of
1 day
TDICTM for C, PNP’s information
and reference
74
3.6 Formulation of plan for monitoring and evaluation of ICT

projects for the PNP.
TITLE PROCEDURE NO. No. of Pages

Formulation of Plan for
Monitoring and Evaluation 3.6 3
of ICT Projects
INTERFACES DICTM, ITMS, CES
3.6.1 OBJECTIVE - Creation of plans for monitoring and evaluation of

Information and Communications Technology Projects of the PNP.
3.6.2 REFERENCES
3.6.2.1 Activation of DICTM dated April 1, 2009

3.6.2.2 Functions of the Monitoring and Evaluation Section (MES),
Plans and Programs Division, DICTM.
3.6.3.1 Plans – specifically refers to the plans for monitoring and

evaluation of the different ICT projects of the PNP.
3.6.3.2 Project Monitoring – (see definitions)
3.6.3.3 Project Evaluation –(see definitions)
3.6.4 REQUIREMENTS
3.6.4.1 Directives/Policies/Guidelines
3.6.4.2 Project Plan/Proposal
75
3.6.5 FLOWCHART
Start
Receipt of Project
Activity Report Evaluation of Reports
(PPD, DICTM) (MES,PPD)
Choose appropriate Review of the project

monitoring tool/system plan, related policies,
for the project. Design timeline, costing, etc.
one if needed. of the project
(MES) (MES)
Formulation of Route/Request for

Action/Implementation comment/approval
Plan for monitoring and of the plan
evaluation of the project (DICTM Staff)
(MES)
Approval of the Plan for NO

Monitoring and YES
COMMENT
Evaluation of the Project
(TDICTM)
End
76
3.6.6 NARRATIVE
3.6.6.1 Reports on ICT projects are submitted to/received by the PPD,

DICTM.
3.6.6.2 Project activity reports are evaluated by the MES, PPD, DICTM
3.6.6.3 The MES, PPD reviews project plans, polices, timelines, costing
and other pertinent matters relevant to the project.
3.6.6.4 The MES chooses the appropriate monitoring and evaluation
tools/system that have already been proven effective elsewhere
or designs a new one, if needed.
3.6.6.5 The MES formulates appropriate Plan for Monitoring and
Evaluation of the Project and submits them to the Chief, PPD.
3.6.6.6 The PPD routes the formulated plan for comment of the DICTM
Staff.
3.6.6.7 When there are comments, there might be a need to go back to
earlier processes of evaluation, review, amendment or
reformulation of plan, go back then to whichever process is
required, reroute until comments/suggestions are satisfied.
3.6.6.8 When there is no comment, proceed to the next process.
3.6.6.9 Submit the formulated plan for approval of the TDICTM.
3.6.7 PLAN FORMULATION STANDARD
TURN-AROUND TIME
Receipt of the Activity Report 1 day
Evaluation of Project Reports 1 day
Average Period for the Review of the plan, polices, etc. 1 day
Formulation of Plan for Choose/Design monitoring tools 1 day
Monitoring and Formulation of plan 2 days
Evaluation of ICT Request for comment 1 day
Projects. Approval of the plan 1 hour
Total Average Period 7 days and 1 hour
When there is comment, allow time to reprocess 6 days
accordingly
Total Average Period when reprocessing is done 13 days and 1
hour
77
3.7 Implementation of plan for monitoring and evaluation of

plan for ICT projects of the PNP.
Implementation of Plan
for Monitoring and 3.7 3
Evaluation of Plan of ICT
Projects
INTERFACES DICTM, ITMS, CES , POs,
PMEOs,
3.7.1 OBJECTIVE - To see that effective procedures are put in place to ensure
the optimum use of PNP resources and to enable realization of priority
projects on time.
3.7.2 REFERENCES
3.7.2.1 Directives/Policies/Guidelines;
3.7.2.2 Functions of the Monitoring and Evaluation Section (MES), Plans
and Programs Division, DICTM.
3.7.2.3 Action Plan/Monitoring Tools and Systems; and
3.7.2.4 Plan for Monitoring and Evaluation of ICT Project
3.7.3.1 Action Plan (see definitions)

3.7.3.2 Project Monitoring Tools (see definitions)
3.7.4 REQUIREMENTS
3.7.4.1 Directives/Policies/Guidelines
3.7.4.2 Approved Plan for Monitoring & Evaluation of ICT Projects
78
3.7.5 FLOWCHART
Start
Documentation of the
Preparation of directive Findings
for implementation (Project Monitoring &
(MES, PPD) Evaluation Officer/s)
Delegation/Tasking of Submission of Project

responsibilities Monitoring and Eval.
(Project Monitoring and Report to the C, MES
Evaluation Officer/s) (Project Monitoring &
Evaluation Officer/s)
Dissemination of Evaluation, preparation

directives/Coordination and submission of
with Project Officer/s report and recommend-
(POs, DICTM, ITMS, dations to the C, PPD
CES & other PNP Units) and TDICTM (MES)
(C, MES)
End
Evaluation of the
achievements using
performance indicators/
appropriate monitoring
systems (PMEOs)
79
3.7.6 NARRATIVE
3.7.6.1 Directives for the implementation of the Plan for Monitoring and
Evaluation of ICT project is prepared by the MES, DICTM
3.7.6.2 Tasking and responsibilities are delegated to the Project
Monitoring and Evaluation Officers of the DICTM.
3.7.6.3 Directives are disseminated and coordination is conducted with
PNP Units/Personnel involved in the project.
3.7.6.4 The Project Monitoring and Evaluation Officers (PMEO)
establishes the project activity and performance tracking using
key performance indicator systems and other operational
measures.
3.7.6.5 The PMEOs documents the related findings to support report to
the C, MES.
3.7.6.6 The Chief, MES evaluates the findings, draws recommendations
and submit them to the Chief, PPD for further evaluation.
3.7.6.7 The Chief, MES evaluates the reports submitted by the PMEOs
then prepares/submit related report and recommendations for the
information/ signature of the Chief, PPD for the information of
TDICTM.
3.7.7 PLAN IMPLEMENTATION STANDARD
TURN-AROUND TIME
Preparation of directives for implementation of
2 hours
plan.
Delegation/Tasking of responsibilities to
1 hour
PMOEs
Average Period Dissemination of Directives/ Coordination with
2 days
for the PNP Units/ Personnel involved in the project.
Implementation Evaluation of the achievements of the project
1 day
of Plan for objectives.
Monitoring and Documentation of the findings 1 day
Evaluation of Submission of report to the C, MES 2 hours
ICT Projects. Evaluation, submission of report/
1 day
recommendations to the C, PPD and TDICTM
Total Average Period 5 days and
5 hours
80
3.8 Evaluation of Plan for Monitoring of ICT Project

Evaluation of Plan for
Monitoring of ICT Project 3.8 3
3.8.1 OBJECTIVES
3.8.1.1 To develop the findings and recommendations made by the

PMEOs/MES regarding resource management, practices and the
requirements of the project specialists;
3.8.1.2 To develop/improve monitoring and evaluation methods; and
3.8.1.3 To document lessons, experience and management/operational
issues relative to project implementation.
3.8.2 REFERENCES
3.8.3.1 Resource Management – is the efficient and effective deployment

for an organization's resources when they are needed. Such
resources may include financial resources, inventory, human
skills, production resources, or information technology (IT).
3.8.3.2 IT Governance Practices – The Responsible Management of IT
resources, including mitigation of risks, in order to realize the
value of IT investments.
3.8.4 REQUIREMENTS
3.8.4.1 Monitoring and Evaluation Tools and Systems;

3.8.4.2 Plan for Monitoring and Evaluation of ICT Project; and
3.8.4.3 Project Monitoring and Evaluation Reports and related
documents.
81
3.8.5 FLOWCHART
START
Receipt of Monitoring &

Evaluation of Reports and
Evaluation Reports from the
documents relative to the
PMEOs
Monitoring & Eval. Plan
(MES, PPD)
implemented
(MES)
Evaluation of the
effectiveness of the plan and the
Review of existing Monitoring
mechanisms used for monitoring
and evaluation of the project. tools and systems.
(MES) (MES)
Needs NO Submission of
Improvement Recommendation (PPD)
YES
Approval of the Recommendation/
Proposal (TDICTM)
Preparation of Proposal for the
improvement of Project
Monitoring and Evaluation
mechanisms
(MES)
END
Submission of Proposal to
the C, PPD
(MES) NO
YES
Route for comment/ COMMENT
recommendations of the
DICTM Staff
(PPD)
Legend :
MES – Monitoring and Evaluation Section
PMEO – Project Monitoring and Evaluation Officer
82
3.8.6 NARRATIVE
3.8.6.1 The MES, PPD receives monitoring and evaluation reports from
the Project Monitoring Officers.
3.8.6.2 The MES evaluates the monitoring and evaluation reports
relative to the monitoring and evaluation plan.
3.8.6.3 The MES reviews existing monitoring tools/systems to ensure
that the best monitoring and evaluation mechanism applies to
the plan.
3.8.6.4 The need for improvement is determined by the MES, PPD
3.8.6.5 When there is no need for improvement of the plan, the MES
submits recommendation/proposal to the Chief, PPD
3.8.6.6 The PPD routes the recommendation for comment of the
DICTM Staff, then forwards to the TDICTM for final approval.
3.8.6.7 When a need for improvement is deemed necessary, the MES
prepares recommendation/proposal.
3.8.6.8 The MES then submits proposal to the C, PPD.
3.8.6.9 The PPD routes the proposal for comments/recommendations
of the DICTM Staff.
3.8.6.10 3.6.5. When there is comment from the DICTM Staff, the PPD
returns to previous processes until it reaches the office of
TDICTM for final approval.
83
3.8.7 Evaluation of Plan for Monitoring Standard
TURN-AROUND TIME
Receipt of Monitoring Report 1 day
Average Period for Evaluation of Report 1 day
the Evaluation of Review of existing monitoring tools 1 day
Plan for Monitoring Evaluation of the Effectiveness of 2 days
and Evaluation of The Plan & Monitoring mechanism
ICT Projects. Preparation, submission of 1 day
Recommendation
Approval of the Recommendation 1 hour
Total Average Period when no improvement is 6 days and 1 hour
recommended
Preparation of Proposal when improvement is needed 2 days
Submission of proposal to the C, PPD 1 hour
Request for comments 1 day
When there is no comment, submit for approval 1 hour
When there is comment, allow time to process accordingly 4 days and 1 hour
Total Average Period when improvement is proposed 11 days and 2 hrs.
84
3.9 Formulation of project and activities consonant to project

monitoring and evaluation of ICT projects of the PNP.

Formulation of Projects and
Activities consonant to Project 3.9 3
Monitoring and Evaluation of
ICT Projects of the PNP
3.9.1 OBJECTIVE
3.9.1.1 To monitor the effectiveness of the project, its plan and the
mechanisms/ tools being utilized for reviewing and maintaining
project development strategies.
3.9.1.2 Use of performance indicators and other effective monitoring
tools/systems based on progress and output; and
3.9.1.3 Review and maintain project strategies to ensure that it meets the
requirements of all stakeholders and that it is adjusted to reflect
the changing priorities of time and external events.
3.9.2 REFERENCES
and Programs Division, DICTM; and
3.9.2.3 Existing Monitoring Mechanism/s
3.8.3.1 Evaluation Mechanism – is a toolkit of evaluation methodologies

and specific techniques to facilitate the decision-making process in
deriving an evaluation plan appropriate to the project and needs of the
evaluation.
3.9.4 REQUIREMENTS
3.9.4.1 Project Monitoring and Evaluation Tools and Systems;

3.9.4.2 Project Monitoring and Evaluation Plan; and
3.9.4.3 Project Implementation Plan
85
3.9.5 FLOWCHART
Start
Receipt of the
Directives and Evaluation of the
Requirements Requirements
(PPD) (MES, PPD)
Adopt/Design/Formulate
Prepare Proposal monitoring and
for Project/Activity evaluation mechanism/s
(MES,PPD) for particular project/s
(MES, PPD)
Route/Proposal for YES

Comments/ COMMENT
Recommendations
Of DICTM Staff
NO
Approval of the Proposal

for Project and Activity
(TDICTM)
Route for comment/

approval of the D-Staff
End
86
3.9.6 NARRATIVE
3.9.6.1 Requirements in the formulation of Projects Monitoring and

Activities are forwarded to/received by the PPD from PMEOs
and PNP Units.
3.9.6.2 Requirements are thoroughly evaluated by the MES, PPD.
3.9.6.3 The MES decides to adopt monitoring and evaluation
mechanism that is most suitable for the particular project or may
opt to design/formulate one if necessary.
3.9.6.4 The PPD then prepares a proposal for the Project/Activity for
the monitoring and evaluation of the project and routes it for
comments and recommendations of the DICTM Staff.
3.9.6.5 When the DICTM Staff approves of the proposal, it is then
forwarded to the office of the TDICTM for approval.
3.9.6.6 The proposal is then forwarded to the D-Staff for comment/
recommendations/ approval.
3.9.7 MONITORING PROJECT AND ACTIVITY FORMULATION STANDARD
TURN-AROUND TIME
Average Period for Receipt of requirements and 1 day
the Formulation of directives
Projects and Evaluation of the requirements 1 day
Activities consonant Formulation of Monitoring and 2 days
to Project Monitoring Evaluation mechanism
and Evaluation of Preparation of Proposal for the 2 days
ICT Projects of the Project/Activity for monitoring
PNP Routing of the proposal for comment/ 1 day
recommendations of the DICTM Staff
When there is no comment, submit to 2 hours
TDICTM for approval
Total Average Period 7 days and 2
hours
When there is comment allow time to reprocess accordingly 6 days
Total Average Period when reprocessing is done. 13 days and 2
hours
The average period when routed for comment of the D-Staff is not included.
87
3.10 Submission of reports of the output of monitoring and

evaluation of ICT projects of the PNP.

Submission of Reports of
the Output of Monitoring and 3.10 3
Evaluation of ICT projects.
3.10.1 OBJECTIVE
3.10.1.1 To document and disseminate lessons, experiences and

management/operational issues relative to project
implementation.
3.10.2 REFERENCES
3.10.2.2 Action Plan/Monitoring Tools and Systems;
3.10.2.3 Plan for Monitoring and Evaluation of ICT Project; and
and Programs Division, DICTM.
3.10.4 REQUIREMENTS
3.10.4.1. Directives/Policies/Guidelines
3.10.4.2 Reports /Documents gathered /submitted by PMEOs
88
3.10.5 FLOWCHART
Start
Receipt of monitoring Preparation of report of

and evaluation reports the Output of Monitoring
from PMEOs Activities
(PPD) (PPD)
Evaluation of the reports Submission of

and related documents report to TDICTM
(MES) (PPD)
Exploitation of Dissemination of
knowledge, experiences, information to all
lessons from the report concerned units
(MES) (Mssg Ctr.)
End
89
3.10.6 NARRATIVE
3.10.6.1 The PPD receives Monitoring and Evaluation Reports of ICT

Projects from the PMEOs.
3.10.6.2 The MES evaluates the reports and related documents.
3.10.6.3 The MES analyses the documents to gather lessons, knowledge,
experiences and adjustments that could be used to other ICT
projects.
3.10.6.4 The MES, PPD prepares report of the output of monitoring and
evaluation activities.
3.10.6.5 The PPD submits report for the information of the TDICTM.
3.10.6.6 The DICTM through its Message Center disseminates reports to
all concerned units.
3.10.7 OUTPUT REPORTING STANDARD
TURN-AROUND TIME
Average period for Receipt of Monitoring and Evaluation 1 day
the Submission of Report
Reports of the Evaluation of the reports, documents 1 day
Output of Exploitation of knowledge 1 day
Monitoring and Preparation of report of the output 6 hours
Evaluation of ICT Submission of report 2 hours
projects. Dissemination of information 2 hours
Total Average Period 3 days and 10
hours
90
4. SYSTEM INTEGRATION AND MANAGEMENT DIVISION
4.1 System Integration and Management
PROCEDURE NUMBER OF
TITLE
NUMBER PAGES
System Integration and Management 4.1 4
SIMD-DICTM AND OTHER PNP

INTERFACES
OFFICES
4.1.1 OBJECTIVE
4.1.1.1 To provide assessment and recommendations on all Information

Systems utilized by the PNP.
4.1.2 REFERENCES
4.1.2.1 Creation of the Directorate for Information and Communications

Technology Management (DICTM)
4.1.2.2 PNP Information Systems Strategic Plan (ISSP)
4.1.3.1 Information Systems Strategic Plan (ISSP) – is an Information

and Communications Technology (ICT) blueprint that supports
both the short-term and long-term Information System needs of
the PNP that is aligned with its strategic thrust and programs.
4.1.3.2 Policy - a deliberate plan of action to guide decisions and achieve
rational outcome(s).
4.1.3.3 System - is a set of interacting or interdependent entities forming
an integrated whole.
4.1.3.4 Information System (IS) - a system of people, data records and
activities that process the data and information in an organization,
and it includes the organization's manual and automated
processes. In a narrow sense, the term information system (or
computer-based information system) refers to the specific
application software that is used to store data records in a
computer system and automates some of the information-
processing activities of the organization.
4.1.3.5 Information and Communications Technology (ICT) - is an
umbrella term that covers all advanced technologies in
91
manipulating and communicating information. The term is

sometimes used in reference to information technology (IT),
particularly in these two communities: education and government.
The common usage ICT is synonymous assumed the fact that IT
or ICT encompasses all mediums, to record information (magnetic
disk/tape, optical disks (CD/DVD), flash memory etc. and
arguably also paper records); technology for broadcasting
information - radio, television; and technology for communicating
through voice and sound or images - microphone, camera,
loudspeaker, telephone to cellular phones. It includes the wide
varieties of computing hardware (PCs, servers, mainframes,
networked storage).
4.1.3.6 System Integration - the process by which smaller pieces of
software are brought together to form a larger piece of software
that was designed to solve a problem.
4.1.3.7 System Management – is the management of the information
technology systems in an enterprise. This includes gathering
requirements, purchasing equipment and software, distributing it
to where it is to be used, configuring it, maintaining it with
enhancement and service updates, setting up problem-handling
processes, and determining whether objectives are being met.
4.1.3.8 Information - is a stimulus that has meaning in some context for
its receiver. When information is entered into and stored in a
computer, it is generally referred to as data. After processing
(such as formatting and printing), output data can again be
perceived as information.
4.1.4 REQUIREMENTS
4.1.4.1 Consolidated report of all IS developed and maintained by ITMS.

4.1.4.2 Audit of other outsourced IS used by the PNP.
4.1.4.3 Evaluation reports generated from PNP end-users for system
capability and limitation of IS being utilized by their unit.
92
4.1.5 FLOWCHART
Start
Reviews assessment report

received from PNP concerned units
on system capability and
limitations.
Consolidate reports of all PNP IS.
Review ITMS plans and programs

and system updates for IS (from
ITMS and other PNP units
maintaining IS).
Prepare assessment report and

recommendations.
Route assessment report and

recommendations to TDICTM for
approval.
Submit assessment report and

recommendations to ITMS and
CES for information and
implementation.
Request feedback upon

implementation of the above
recommendation.
End
93
4.1.6 NARRATIVE
4.1.6.1 Reviews assessment report received from PNP concerned units

on system capability and limitations.
4.1.6.2 Consolidate reports of all PNP IS.
4.1.6.3 Review ITMS plans and programs and system updates for IS
(from ITMS and other PNP units maintaining IS).
4.1.6.4 Prepare assessment report and recommendations.
4.1.6.5 Route assessment report and recommendations to TDICTM for
approval.
4.1.6.6 Submit assessment report and recommendations to ITMS and
CES for information and implementation.
4.1.6.7 Request feedback upon implementation of the above
recommendation.
Transaction Type Time

System audit and assessment of deployed
3 days
information systems
Preparation of guidelines for implementation 2 days
Route draft copy of the proposed circular for

3 days
comments and suggestions.
Revision of the circular for approval and signature of

1 day
TDICTM.
Route proposed circular to the D-Staff and Command

5 days
Group for comment.
Finalization of the circular and approval of CPNP. 1 day
Dissemination of the approved circular for

1 day
implementation.
94
4.2 Policy Formulation and Updates for the Integration and Management
of Information Systems
NUMBER OF
TITLE PROCEDURE NUMBER PAGES
Policy Formulation and Updates for
the Integration and Management of
4.2 4
Information Systems
INTERFACES SIMD-DICTM AND OTHER PNP OFFICES
4.2.1 OBJECTIVE
4.2.1.1 To provide a procedure in the formulation of policy on the

integration and management of information and
telecommunications system. Modification of policy for the
integration and management of information system shall
contribute to the information systems’’ effectiveness and
efficiency as to the needs of the PNP.
4.2.2 REFERENCES


95

networked storage).
4.2.4 REQUIREMENTS
4.2.4.1 Situation of subjected PNP Information System.

4.2.4.2 Inventory of ICT resources from the end user / client / IS recipient.
4.2.4.3 Compliance level of the IS recipient.
96
4.2.5 FLOWCHART
Start
Conduct system audit on the Approval and signature of the cover

subjected PNP Information System. Memo by TDICTM.
Assess and identify deployment Routes the proposed Memorandum

status and situation of subjected Circular to the Directorate Offices
PNP IS. and PNP Command Group for
comment
Prepare guidelines on the Re-route the final copy of the

implementation and management proposed memo circular for
of the IS in the form of approval and signature of the C,
Memorandum Circular. PNP.
Routes to DICTM Divisions, ITMS For widest dissemination.

and DICTM Command Group for
Monitoring of implementation and
compliance of all PNP offices
Finalize and revise the proposed (DICTM).
Memo Circular with cover Memo
(SIMD).
End
97
4.2.6 NARRATIVE
4.2.6.1 Conducts systems audit on the current situation of the deployed

Information System.
4.2.6.2 Assess and identify the deployment situation of the Information
System and determine problems encountered or technical
difficulties during implementation.
4.2.6.3 Prepare guidelines on the implementation and management of
the IS in the form of Memorandum Circular (MC) to resolve
difficulties and issues encountered by the end user or recipient.
4.2.6.4 SIMD routes the draft copy of the proposed circular to DICTM
Divisions, ITMS and DICTM Command Group for review,
4.2.6.5 Based on the comments / suggestions, SIMD revises the
proposed circular and re-route the final draft copy with cover
memo to DICTM Command Group.
4.2.6.6 Signature and approval of the cover Memo by TDICTM.
4.2.6.7 Routes the proposed Memorandum Circular to the Directorate
Offices and PNP Command Group for comment.
4.2.6.8 Based on the comments, DICTM revises and finalizes the
proposed Memorandum Circular and re-route the final copy for
approval and signature of the C, PNP.
4.2.6.9 For widest dissemination and guidance of all PNP offices.
4.2.6.10 DICTM shall monitor the implementation and compliance of the
approved Memorandum Circular.

System audit and assessment of deployed IS 3 days
Route draft copy of the proposed circular for comments and
3 days
suggestions.
1 day
TDICTM.
Route proposed circular to the D-Staff and Command Group
5 days
for comment.
Finalization of the circular and approval of CPNP. 1 day
Dissemination of the approved circular for implementation. 1 day
98
4.3 Evaluation and Supervision of Plans and Programs of ITMS and CES
PROCEDURE NUMBER OF
TITLE
NUMBER PAGES
Evaluation and supervision of Plans
4.3 4
and Programs of ITMS and CES
INTERFACES SIMD-DICTM, ITMS AND CES
4.3.1 OBJECTIVE
4.3.1.1 To evaluate and supervise plans and programs set by Information

Technology Management Service (ITMS) and Communications
and Electronic Service (CES). It shall assess the effectiveness
and efficiency of plans and programs as to the mandated
functions of DICTM and the needs of the PNP as well.
4.3.2 REFERENCE

4.3.2.3 PNP Telecommunications System Strategic Plan (TSSP)

99

networked storage).
4.3.4 REQUIREMENTS
4.3.4.1 CES Plans and Programs

4.3.4.2 Situation of subjected PNP Information System
4.3.4.3 Inventory of ICT resources from the end user / client / IS recipient
4.3.4.4 Inventory of ICT resources future plans and programs
4.3.4.5 Status of Communication Infrastructure and Equipment
4.3.4.6 Accomplishment Report of ITMS and CES
100
4.3.5 FLOWCHART
Start
Review ITMS and CES accomplishment

report, situation of subjected PNP IS,
inventory of ICT resources from the end user
/ client / IS recipient and future plans and
programs, status of communication
infrastructure and equipment.
Evaluate requirements in consonance with the

PNP ISSP and TSSP.
Is the
requirements Recommend revision of
NO current plans and programs to
are in
consonance with adhere to PNP ISSP and
the PNP ISSP TSSP.
and TSSP?
YES
Monitoring of
Implementation
-Procedure No.
4.2
End
101
4.3.6 NARRATIVE
4.3.6.1 Review ITMS and CES accomplishment report, situation of

subjected PNP IS, inventory of ICT resources from the end user /
client / IS recipient and future plans and programs, status of
communication infrastructure and equipment.
4.3.6.2 Evaluate above requirements in consonance with the PNP ISSP
and TSSP.
4.3.6.3 If the above requirements adhere to the PNP ISSP and TSSP,
monitoring of its implementation shall follow using Procedure 4.2.
4.3.6.4 Prepare recommendations for the revision of current plans and
programs if the above requirement does not adhere to PNP ISSP
and TSSP.
4.3.6.5 Submit report to TDICTM on above recommendations and
approval.
4.3.6.6 Submit recommendations to ITMS and CES for appropriate
action.
approved recommendations.

Review ITMS and CES accomplishment report,
situation of subjected PNP IS, inventory of ICT
resources from the end user / client / IS recipient and 5 days
future plans and programs, status of communication
infrastructure and equipment
Evaluation of the requirements in consonance with
3 days
the PNP ISSP and TSSP
Prepare recommendations for the revision of current
ITMS and CS plans and programs for TDICTM 4 days
information and approval
Route recommendations to ITMS and CES for
1 day
implementation
Monitor implementation compliance
102
4.4. Communications and Electronics System Section
PROCEDURE NUMBER OF
TITLE
NUMBER PAGES
Communications and
4.4 4
Electronics System Section
4.4.1 OBJECTIVE
4.4.1.1 To supervise, assess and recommend on all Communications

and Electronics System utilized by the PNP.
4.4.2 REFERENCES
4.4.2.1 Creation of the Directorate for Information and

Communications Technology Management (DICTM)
4.4.3.1 Electronic Communication - the science and technology of

transmitting information electronically by wires or radio
signals with integrated encoding and decoding equipment.
4.4.3.2 Electronics - field of engineering and applied physics dealing
with the design and application of devices, usually electronic
circuits, the operation of which depends on the flow of
electrons for the generation, transmission, reception, and
storage of information. The information can consist of voice
or music (audio signals) in a radio receiver, a picture on a
television screen, or numbers and other data in a computer.
4.4.3.3 Communications - process of sharing ideas, information, and
messages with others in a particular time and place.
Communication includes writing and talking, as well as
nonverbal communication (such as facial expressions, body
language, or gestures), visual communication (the use of
images or pictures, such as painting, photography, video, or
film), and electronic communication (telephone calls,
electronic mail, cable television, or satellite broadcasts).
103
4.4.3.4 Communication System - is a collection of individual

communications networks, transmission systems, relay
stations, tributary stations, and data terminal equipment
(DTE) usually capable of interconnection and interoperation
to form an integrated whole. The components of a
communications system serve a common purpose, are
technically compatible, use common procedures, respond to
controls, and operate in unison. Telecommunications is a
method of communication (e.g., for sports broadcasting,
mass media, journalism, etc.).
4.4.4 REQUIREMENTS
4.4.4.3.1 Consolidated report of all Communication System

developed and maintained by CES.
4.4.4.3.2 Evaluation reports generated from PNP end-users for
system capability and limitation being utilized by their unit.
104
4.4.5 FLOWCHART
Start
Reviews assessment report received from

CES on system capability and limitations.
Consolidate reports of all PNP Communication

System.
Review CES plans and programs and system

updates for Communication System (from CES
and other PNP units maintaining Communication
System).
Prepare assessment report and recommendations.
Route assessment report and recommendations to

TDICTM for approval.
Submit assessment report and recommendations

to CES for information and implementation.
Request feedback upon implementation of the

above recommendation.
End
105
4.4.6 NARRATIVE
4.4.6.3 Reviews assessment report received from CES on system

capability and limitations.
4.4.6.4 Consolidate reports of all PNP Communication System.
4.4.6.5 Review CES plans and programs and system updates for
Communication System (from CES and other PNP units).
4.4.6.6 Prepare assessment report and recommendations.
4.4.6.7 Route assessment report and recommendations to TDICTM for
approval.
4.4.6.8 Submit assessment report and recommendations to CES for
information and implementation.
4.4.6.9 Request feedback upon implementation of the above
recommendation.
4.4.7SERVICE STANDARD

System audit and assessment for communication systems 3 days
Route draft copy of the proposed circular for comments
3 days
and suggestions.
2 days
TDICTM.
Route proposed circular to the D-Staff and Command
5 days
Group for comment.
Finalization of the circular and approval of CPNP. 2 days
106
4.5. Formulation of Policies, Plans and Programs and Updates

for the Integration of PNP wide Communication System
PROCEDURE NUMBER OF
TITLE
NUMBER PAGES
Policy Formulation and Updates for
the Integration and Management of
4.5 4
Information Systems
4.5.1 OBJECTIVE
4.5.1.1 To provide a procedure in the formulation of policy on the

integration of PNP-wide telecommunications system.
4.5.2 REFERENCES
4.5.2.1 Creation of the Directorate for Information and

Communications Technology Management (DICTM)
4.5.3.1 Information Systems Strategic Plan (ISSP) – is an

Information and Communications Technology (ICT) blueprint
that supports both the short-term and long-term Information
System needs of the PNP that is aligned with its strategic
thrust and programs.
4.5.3.2 Policy - a deliberate plan of action to guide decisions and
achieve rational outcome(s).
4.5.3.3 System - is a set of interacting or interdependent entities
forming an integrated whole.
4.5.3.4 Electronic Communication - the science and technology of
transmitting information electronically by wires or radio
signals with integrated encoding and decoding equipment.
4.5.3.5 Electronics - field of engineering and applied physics
dealing with the design and application of devices, usually
electronic circuits, the operation of which depends on the
flow of electrons for the generation, transmission, reception,
and storage of information. The information can consist of
voice or music (audio signals) in a radio receiver, a picture
107
on a television screen, or numbers and other data in a

computer.
4.5.3.6 Communications - process of sharing ideas, information,
and messages with others in a particular time and place.
Communication includes writing and talking, as well as
nonverbal communication (such as facial expressions, body
language, or gestures), visual communication (the use of
images or pictures, such as painting, photography, video, or
film), and electronic communication (telephone calls,
electronic mail, cable television, or satellite broadcasts).
4.5.3.7 Communication System - is a collection of individual
communications networks, transmission systems, relay
stations, tributary stations, and data terminal equipment
(DTE) usually capable of interconnection and interoperation
to form an integrated whole. The components of a
communications system serve a common purpose, are
technically compatible, use common procedures, respond to
controls, and operate in unison. Telecommunications is a
method of communication (e.g., for sports broadcasting,
mass media, journalism, etc.).
4.5.3.8 Frequency - is the number of complete cycles per second in
alternating current direction. The standard unit of frequency
is the hertz, abbreviated Hz. If a current completes one cycle
per second, then the frequency is 1 Hz; 60 cycles per
second equals 60 Hz (the standard alternating-current utility
frequency in some countries).
4.5.4 REQUIREMENTS
4.5.4.1 Status or situation report of Communication System.

4.5.4.2 Inventory Reports on Communication Equipments.
4.5.4.3 Compliance report on the plans and programs CES.
108
4.5.5 FLOWCHART
Start
Conduct system audit/inspection on the For widest dissemination.

subjected PNP Communication System.
Assess and identify deployment status and Monitoring of implementation and

situation of subjected PNP Communication compliance of all PNP offices
System. (DICTM).
Prepare guidelines on the implementation End

and management of the Communication
System in the form of Memorandum
Circular.
Routes to DICTM Divisions, CES and

DICTM Command Group for comments
and suggestions.
Finalize and revise the proposed Memo

Circular with cover Memo (SIMD).
Approval and signature of the cover Memo

by TDICTM.
Routes the proposed Memorandum

Circular to the Directorate Offices and
PNP Command Group for comment
Re-route the final copy of the proposed

memo circular for approval and signature
of the C, PNP.
4.5.6 NARRATIVE
109
4.5.6.1 Conducts systems audit/inspection on the current situation of the

deployed Communication System.
4.5.6.2 Assess and identify the deployment situation of the
Communication System and determine problems encountered or
technical difficulties during implementation.
4.5.6.3 Prepare guidelines on the implementation and management of
the Communication System in the form of Memorandum Circular
(MC) to resolve difficulties and issues encountered by the end
user or recipient.
4.5.6.4 SIMD routes the draft copy of the proposed circular to DICTM
Divisions, CES and DICTM Command Group for review,
4.5.6.5 Based on the comments / suggestions, SIMD revises the
proposed circular and re-route the final draft copy with cover
memo to DICTM Command Group.
4.5.6.6 Signature and approval of the cover Memo by TDICTM.
4.5.6.7 Routes the proposed Memorandum Circular to the Directorate
Offices and PNP Command Group for comment.
4.5.6.8 Based on the comments, DICTM revises and finalizes the
proposed Memorandum Circular and re-route the final copy for
approval and signature of the C, PNP.
4.5.6.9 For widest dissemination and guidance of all PNP offices.
approved Memorandum Circular.

System audit and assessment of deployed IS 3 days
Route draft copy of the proposed circular for comments and
3 days
suggestions.
Revision of the circular for approval and signature of TDICTM. 2 days
Route proposed circular to the D-Staff and Command Group for
5 days
comment.
Finalization of the circular and approval of CPNP. 2days
110
5. RESEARCH AND DEVELOPMENT DIVISION
5.1 Procedure in the Formulation of ICT Trainings
NO. OF
TITLE PROCEDURE NO.
PAGES
Procedure in the Formulation of
5.1 3
ICT Trainings
Interfaces Research and Development Division
5.1.1 OBJECTIVE
This is to determine if the formulated ICT Trainings to be conducted by

ITMS/CES for their personnel can be accommodated or not.
5.1.2 REFERENCES
5.1.2.1 Memo from RDD

5.1.2.2 Instructions from TDICTM
5.1.2.3 Memo from CES and ITMS
5.1.3.1 Information and Communications Technology (ICT) – is the

totality of the electronic means employed to systematically
collect, process, store, present and share information to end-
users in support of their activities. It consists of computer
systems, office systems, consumer electronics and
telecommunications technologies, as well as networked
information infrastructure the components of which include the
telephone system, the Internet, fax machines, computers and its
accompanying methodologies, processes, rules and
conventions. A combination of computer technology,
microelectronics applications, and communications information
techniques and methods. It encompasses the use of
computers, data communications, office systems technologies,
as well as any technology that deals with modern day
application of computing and/or communication. It can also be
seen as the marriage of information technology and data
communication.
5.1.3.2 RDD- Research and Development Division
5.1.3.3 TDICTM – The Director, Directorate for Information and
Communications Technology Management.
111
5.1.3.4 ITMS – Information Technology Management Service

5.1.3.5 CES – Communications and Electronics Service
5.1.4 REQUIREMENT

5.1.4.2 ICT Trainings to be offered periodically
112
5.1.5 FLOWCHART
START
RDD
Review and Research of ICT Training
RDD
Endorsement of ICT Training
CES ITMS
Evaluation/Comments Evaluation / Comments
DICTM Ex-O
For Consolidation of Comments
TDICTM
Approval/
Recommendation of ICT Training
RDD
Accommodation/
Non Accommodation of ICT Training
END
113
5.1.6 NARRATIVE
5.1.6.1 The Research and Development Division (RDD) will conduct

review and research re proposed ICT Trainings (Requirements,
Detailed Program of Instruction (POI), Training Directives and
Lectures).
5.1.6.2 RDD will prepare memo for the proposed detailed ICT Trainings
to be forwarded to TDICTM for endorsement to AD, CES and D,
ITMS.
5.1.6.3 The memo will be forwarded to AD, CES and D, ITMS for
evaluation and comments of the proposed ICT Trainings.
5.1.6.4 CES and ITMS shall prepare memo (reply) of their evaluation
and comments to be forwarded to DICTM Ex-O (Attn: RDD).
5.1.6.5 TDICTM either approve or disapprove the proposed ICT
trainings based on the evaluation and recommendation of the
consolidated data from ITMS and CES.
5.1.6.6 RDD will prepare for the accommodation/non accommodation of
the proposed ICT Trainings as per instruction from TDICTM.
TRANSACTION TYPE TURN AROUND TIME

Review and Research 1 Day
Evaluation and 2 Days
Comments
Procedure in the
Preparation of the
Formulation of ICT
Recommendation for
Trainings
Accommodation/Non 1 Day
Accommodation of ICT
Trainings
114
5.2 Procedure in the Processing of the Request for Product Presentation
TITLE PROCEDURE NO. OF

NO. PAGES
Procedure in the processing of the
Request for Product Presentation 5.2 3
Interfaces Research and Development
Division
5.2.1 OBJECTIVE
This is to determine if the Request for Product Presentation by requesting

company/ corporation can be accommodated or not.
5.2.2 REFERENCES
5.2.2.1 Request Letter/Letter of Intent/Memo from requesting
Company/Corporation
5.2.2.2 Instructions from TDICTM
5.2.2.4 Memo from ITMS and CES
5.2.3.1 Presentation - is the process of presenting the content of a

topic/information to an audience.
5.2.4 REQUIREMENT
5.2.4.2 Memo from requesting company/corporation indicated therein
the product’s name, proposed schedule (date/time) and
attendees.
115
5.2.5 FLOWCHART
START
Requesting Company/Corporation for

Product Presentation
AdmO
Endorsement to RDD of Request Letter/
Letter of Intent/Memo
RDD
Verification/Coordination/Scheduling of
TDICTM
Signature for Accommodation/
Non Accommodation of
Product Presentation by
Requesting Company/Corporation
CES ITMS
Evaluation/Comments Evaluation/Comments
RDD
Preparation of After Product
Presentation Report
TDICTM
For Signature of After Product
Presentation Report
C, PNP
Submission of After Product
Presentation Report
END
116
5.2.6 NARRATIVE
2.6.1. The Request Letter/Letter of Intent/Memo from requesting
company/corporation to conduct product presentation shall be
received by the Message Center at Administrative Office and will
be endorsed to AdmO/Personnel Officer.
2.6.2. Admo shall forward/ endorse the Request Letter/Letter of
Intent/Memo to Research and Development Division (RDD).
2.6.3. RDD shall verify the company’s/corporation’s profile and shall make
a coordination on the requesting company/corporation. RDD will
check on the availability of venue and attendees for scheduling of
the product presentation.
2.6.4. RDD shall prepare a Memo for approval of TDICTM regarding the
accommodation or non-accommodation of the said request. Once
approved, the memo shall be sent to the requesting
company/corporation for their scheduled product presentation.
2.6.5. RDD shall facilitate product presentation.
2.6.6. A memo will be forwarded to CES and ITMS for necessary
evaluation and comments on the product presentation.
2.6.7. CES and ITMS shall prepare memo (reply) of their evaluation and
comments to be forwarded to Research and Development
Division.
2.6.8 RDD will prepare an After Presentation Report to be submitted to
TDICTM, further to C, PNP.

Processing of Request 1 Days
Preparation of the
Procedure in the
Recommendation for
processing of the
Accommodation/Non 2 Days
Request for Product
Accommodation of ICT
Presentation
Trainings
After Presentation Report 1 Day
117
5.3 Procedure in the processing of the Request for ICT Training by other
PNP Unit/Office
TITLE PROCEDURE NO. NO. OF

PAGES
Procedure in the processing of
the Request for ICT Training by 5.3 3
other PNP Units/Offices
Interfaces Research and Development Division
5.3.1 OBJECTIVE
This is to determine if the request of other PNP Unit/Office to conduct an

ICT Training exclusively for their personnel can be accommodated or not.
5.3.2 REFERENCES
5.3.2.1 Memo from the requesting PNP Unit/Office

5.3.2.2 Instructions for TDICTM
5.3.2.4 Memo from ITMS and CES
5.3.3.1 Training - refers to the acquisition of knowledge, skills, and

competencies as a result of the teaching of vocational or practical
skills and knowledge that relates to specific useful skills.
5.3.4 REQUIREMENT
5.3.4.2 Memo from the requesting PNP Unit/Office indicated therein the
title/contents of training course, proposed schedule (Date/Time)
and number and profile of the participants.
118
5.3.5 FLOWCHART
START
Requesting PNP Unit/Office

Memo Request for ICT
Trainings
AdmO Forward the Memo
Request to RDD
Memo Request for ICT

RDD
Trainings
Memo for Endorsement of
Request to ITMS and CES
CES Memo (Reply) to conduct ITMS Memo (Reply) to conduct ICT

ICT Trainings Trainings
RDD
Memo for Recommendation to
TDICTM to conduct ICT Trainings
TDICTM
Approval/Disapproval of ICT Training
RDD Memo (Reply) to Requesting

PNP Unit/Office Memo to CES and
ITMS for accommodation of ICT
Trainings
CES Coordination with Concerned PNP ITMS Coordination with Concerned PNP
Unit/Office for the Conduct of ICT Trainings/ Unit/Office for the Conduct of ICT Trainings/
Submission of After Activity Report Submission of After Activity Report
TDICTM
For Signature of After Activity Report
C, PNP
Submission of After
Activity/Training Report
END
119
5.3.6 NARRATIVE
5.3.6.1 The Memo from other PNP Unit/Office requesting to conduct an
ICT Training exclusively for their personnel shall be received by
the Message Center and shall endorse it to AdmO.
5.3.6.2 AdmO shall forward the Memo/Request to Research and
Development Division (RDD).
5.3.6.3 RDD shall prepare a Memo endorsing the request of other PNP
Unit/Office to conduct an ICT Training to ITMS (Attn: C, TRD)
and CES (Attn: CDTD).
5.3.6.4 ITMS and CES shall prepare a Memo (Reply) regarding the
accommodation /non-accommodation of the said request.
5.3.6.5 RDD shall prepare a Memo for Recommendation to TDICTM to
conduct ICT Training for the requesting PNP Unit/Office.
5.3.6.6 TDICTM either approve or disapprove the request for ICT
Training.
5.3.6.7 RDD shall prepare a Memo (Reply) to be forwarded to the
requesting PNP Unit/Office and a Memo to CES (Attn: CDTD) or
ITMS (Attn: C, TRD) for the accommodation of ICT Training.
5.3.6.8 CES (Attn: CDTD) and/or ITMS (Attn: C, TRD) will make
coordination to the requesting PNP Unit/Office for the conduct of
the ICT Training and shall submit an After Activity Report to
TDICTM of the said training.
5.3.6.9 TDICTM shall sign on the After Activity Report submitted by CES
and/or ITMS, further, to be forwarded to C, PNP.

Procedure in the Processing of Request 1 Day
processing of the Preparation of the Recommendation
Request for ICT Training for Accommodation/Non- 2 Days
by Other PNP Accommodation of ICT Training
Units/Offices After Activity Report 1 Day
120
5.4 Procedure in the Conduct of Research and Development on Latest ICT

Products and Services
TITLE PROCEDURE NO. OF

NO PAGES
Procedure in the conduct of research
and development on latest ICT products 5.4 3
and services.
Interfaces Training and Research Div
5.4.1 OBJECTIVE
This is to determine the procedures in the conduct of research and

development on the latest ICT products that are applicable and advantageous to
the PNP.
5.4.2 REFERENCES

5.4.2.2 Instruction from TDICTM
5.4.2.3 Memo from AD, CES and D, ITMS
5.4.3.1 Research – it is a careful, systematic, patient study and

investigation in some field of knowledge, undertaken to discover
or establish facts or principles.
5.4.3.2 Development – systemic use of scientific and technical

knowledge to meet specific objectives or requirements.
5.4.3.3 Information Communications Technology (ICT) – it is the
communications.
5.4.4 REQUIREMENT
5.4.4.1 Memo from the RDD indicated therein the proposed ICT products
to be researched.
121
5.4.5 FLOWCHART
START
RDD conduct Research

latest ICT products
Check product for

Competitiveness
Coordinate to concern
Division
ITMS CES
Review/Recommendation Review/Recommendation
RDD
Consolidate, Evaluate and Propose
Ex-O, DICTM
For Comments
DICTM
For Approval
END
122
5.4.6 NARRATIVE
INSTALL the
PNP SALARY 5.4.6.1 RDD will conduct research through the use of internet and other
SYSTEM sources such as product demonstration on the latest ICT products
and services that are applicable to the needs of and are
CONNECT advantageous to the PNP.
INSTALL
MAGIC 7.1E 5.4.6.2 Part of the research is to check the product for its
SOFTWARE competitiveness and usefulness to the PNP
1. LOAD THE 5.4.6.3 After the conduct of product research, RDD will coordinate with
PNP SS the different divisions of DICTM about the product for their
MAGIC.INI comments.
FILE
2. CREATE
5.4.6.4 D, CES and D, ITMS thru a written memorandum will also be
USER/CLIE requested to review the product and give their recommendations
NT PNP SS if any.
USER 5.4.6.5 RDD will then consolidate and evaluate the reviewed product,
ACCOUNT then gave a proposal based on the recommendations made by D,
3. TEST/RUN
ITMS/ D, CES as the case maybe and then forward said proposal
(Designated
NAS Staff) to Ex-O, DICTM for comments.
5.4.6.6 The TDICTM approves/disapproves the proposal.
TRANSACTION Turn Around Time

TYPE
Conduct of research on ICT 1-5 days
Procedure in the Preparation of the memorandum for 15-30 mins

conduct of research recommendation
on the latest ICT
product Consolidation of the recommendations 30 mins
and submission of the proposal to
TDICTM
123
III. GLOSSARY OF TERMS

A. ADMINISTRATIVE OFFICE
1. Availability of Reassignment - is a certificate being given by the losing

unit duly signed by its Director/Chief of Office granting the transfer of
personnel to another unit.
2. Certification – the act of certifying a person, thing or document; or state

of being certified. Certification maybe valid for a certain period of time or
lifetime.
3. Commutation Order - is an order that certifies the unused leave credits of

the personnel.
4. Compulsory Retirement – is the automatic retirement of officer and non-

officer, upon attainment of age fifty-six (56): Provided, that, in case of any
officer with the rank of Chief Superintendent, Director or Deputy Director
general, the Commission may allow his retention in the service for an
unextendible period of one (1) year.
5. DICTM Personnel Board- is the panel headed by Deputy Director created

to evaluate, assess and/or deliberate DICTM personnel matters such as
personnel procurement, movement, development and maintenance prior
recommendation to the Director, DICTM for his approval.
6. DICTM Working Committee - is the team from Admin Office created to

assists the Board administratively and shall be responsible for the initial
screening and evaluation of personnel matters prior deliberation of the
Board.
7. DPRM Form 1A – 2007 – refers to the revised PNP ID Application Form.
8. Leave form (CSC Form No.6) – is a form to be used in filing a Leave of

Absence of personnel.
9. Leave of Absence (LOA) - is a term used to describe a period of time

that one is to be away from his/her primary job, while maintaining the
status of employee. This term is in contrast to normal periods away from
the workplace, such as vacations, holidays, hiatuses, sabbaticals, and
“working from home” programs, in that they are considered to be
exceptional circumstances, rather than benefits. Generally such an
124
arrangement has a predefined termination at a particular date or after a

certain event has occurred.
10. Letter of Accommodation - is a letter given to personnel who are willing

to be assigned to a unit/office which was duly signed by the Director/Chief
of Office of the gaining unit/office.
11. Optional Retirement - Upon accumulation of at least twenty (20) years of

satisfactory active service, an officer or non-officer, at his own request and
with the approval of the Commission, shall be retired from the service and
entitled to receive benefits provided by law.
12. Reassignment - is the movement of an employee from one organizational

unit to another in the same department or agency which does not involve
a reduction in rank, status, or salary and doest not require the issuance of
appointment.
13. Resignation - is the formal act of giving up or quitting one's office or

position. A resignation can occur when a person holding a position gained
by election or appointment steps down, but leaving a position upon the
expiration of a term is not considered resignation. An employee who
chooses to leave a position is considered a resignation, as opposed to
termination, which occurs when the employee involuntarily loses a job.
14. Transfer - is a movement from one position to another which is of

equivalent rank, level or salary without break in service involving the
issuance of an appointment.
B. BUDGET AND FISCAL OFFICE
1 Funding or financing - is to provide capital (funds), which means money for

resources (logistics and personnel) for implementation of project, activity or
program.
125
C. PLANS AND PROGRAMS DIVISION
1. Action plan –An organized, step-by-step reference for action towards

attainment of specific goal within specific measure of time.
2. Evaluation Mechanism – is a toolkit of evaluation methodologies and

specific techniques to facilitate the decision-making process in
deriving an evaluation plan appropriate to the project and needs of
the evaluation.
3. Information Communications Technology (ICT) - is the broader term

of IT to explicitly include the field of electronic communications.
4. Information Systems (IS) - is the system of persons, data records

and activities that process the data and information in a given
organization, including manual processes or automated processes.
5. Information Systems Strategic Plan (ISSP) – refers to the overall plan

for the development and implementation of Information Systems
supportive of organizational mission/objectives and the
corresponding resources requirements over a five-year period.
6. Information Technology (IT) - is the study, design, development,

implementation, support or management of computer-based
information systems, particularly software applications and
computer hardware.
7. Inspection – is most generally, an organized examination or formal

evaluation exercise. It involves the measurements, tests, and gauges
applied to certain characteristics in regard to an object or activity.
The results are usually compared to specified requirements and
standards for determining whether the item or activity is in line with
these targets.
8. IT Governance Practices – The Responsible Management of IT

resources, including mitigation of risks, in order to realize the value
of IT investments.
9. Plan – is typically any procedure used to achieve an objective. It is a

set of intended actions through which one expects to achieve a goal.
Also, is a proposed or intended method of getting from one set of
circumstances to another. They are often used to move from the
126
present situation, towards the achievement of one or more

objectives or goals.
10. Performance Indicator or Key Performance Indicator (KPI) is a

measure of performance that are commonly used to help an
organization define and evaluate how successful it is, typically in
terms of making progress towards its long-term organizational goals.
11. Policy – a specific decision or set of decisions designed to carry out

such a course of action.
12. Program – are plans or schedules to be followed. Programs

comprise goals, policies, procedures, rules, tasks, assignments,
steps to be taken, resources to be used, and other mediums
necessary to carry out a given course of action supported by
budgets. A program maybe a minor one formulated by a single
supervisor to improve the morale of personnel in the DICTM.
13. Project - is a temporary endeavor undertaken to create a unique

product or service. A project usually needs resources to deliver its
results. Most of the time project execution is based on detailed plan,
which considers also external factors and constraints. Planning,
execution and controlling of project is the primary field of project
management. Also, a research or design, that is carefully planned to
achieve a particular aim, reaching of which is considered necessary
for the achievement of planned benefits.
14. Project Evaluation is a step-by-step process of collecting, recording

and organizing information about project results, including short-
term outputs (immediate results of activities, or project deliverables),
and immediate and longer-term project outcomes (changes in
behavior, practice or policy resulting from the project).
15. Project Identification – is a repeatable process for documenting,

validating, ranking and approving candidate projects within an
organization.
16. Project Management - is the discipline of planning, organizing, and

managing resources to bring about the successful completion of
specific project goals and objectives.
17. Project Monitoring – provides information for project activities being

implemented by concerned offices with the use of project tracking
127
systems and monitoring indicators such as: Input, Output, Outcome

and Impact Indicators.
18. Project Monitoring Tools – the means, machinery or entity used to

interface between the project and the project implementers to
facilitate effective actions from the project implementer/s and ideal
output from the project design.
19. Project Preparation – consists of the entire social, technical and

financial work required to ensure that a project is feasible and can be
successfully and appropriately implemented. The process ensures
the identification and elimination of key risks at the earliest possible
time and maximizes development opportunities.
20. Proponent – a person who puts forward a proposition or proposal.
21. Proposal Evaluation – is an assessment of the proposal and the

proponent ability to perform the prospective contract successfully
(according to technical feasibility, administrative / managerial
capability, acceptability and other prescribed criteria).
22. Resource Management - is the efficient and effective deployment for

an organization's resources when they are needed. Such resources
may include financial resources, inventory, human skills, production
resources, or information technology (IT).
C. SYSTEM INTEGRATION AND MANAGEMENT DIVISION
1. Information - is a stimulus that has meaning in some context for its

receiver. When information is entered into and stored in a computer,
it is generally referred to as data. After processing (such as
formatting and printing), output data can again be perceived as
information.
2. Information System (IS) - a system of people, data records and

and it includes the organization's manual and automated processes.
In a narrow sense, the term information system (or computer-based
information system) refers to the specific application software that is
used to store data records in a computer system and automates
some of the information-processing activities of the organization.
128
3. Information Systems Strategic Plan (ISSP) – is an Information and

Communications Technology (ICT) blueprint that supports both the
short-term and long-term Information System needs of the PNP that
is aligned with its strategic thrust and programs.
4. Information and Communications Technology (ICT) - is an umbrella

term that covers all advanced technologies in manipulating and
communicating information. The term is sometimes used in
reference to information technology (IT), particularly in these two
communities: education and government. The common usage ICT is
synonymous assumed the fact that IT or ICT encompasses all
mediums, to record information (magnetic disk/tape, optical disks
(CD/DVD), flash memory etc. and arguably also paper records);
technology for broadcasting information - radio, television; and
technology for communicating through voice and sound or images -
microphone, camera, loudspeaker, telephone to cellular phones. It
includes the wide varieties of computing hardware (PCs, servers,
mainframes, networked storage).
5. Policy - a deliberate plan of action to guide decisions and achieve

6. System - is a set of interacting or interdependent entities forming an

integrated whole.
7. System Integration - the process by which smaller pieces of software

are brought together to form a larger piece of software that was
designed to solve a problem.
8. System Management – is the management of the information

requirements, purchasing equipment and software, distributing it to
where it is to be used, configuring it, maintaining it with
9. RESEARCH AND DEVELOPMENT DIVISION
1. CES – Communications and Electronics Service
2. Development – systematic use of scientific and technical knowledge

to meet specific objectives or requirements.
129
3. Information Communications Technology (ICT) – is the broader term

of IT to explicitly include the field of electronic communications.
4. Information and Communications Technology (ICT) – is the totality of

the electronic means employed to systematically collect, process,
store, present and share information to end-users in support of their
activities. It consists of computer systems, office systems,
consumer electronics and telecommunications technologies, as well
as networked information infrastructure the components of which
include the telephone system, the Internet, fax machines, computers
and its accompanying methodologies, processes, rules and
conventions. A combination of computer technology,
microelectronics applications, and communications information
techniques and methods. It encompasses the use of computers,
data communications, office systems technologies, as well as any
technology that deals with modern day application of computing
and/or communication. It can also be seen as the marriage of
information technology and data communication.
5. ITMS – Information Technology Management Service
6. Presentation - is the process of presenting the content of a

topic/information to an audience.
7. RDD- Research and Development Division
8. Research – is a careful, systematic, patient study and investigation

in some field of knowledge, undertaken to discover or establish facts
or principles.
9. TDICTM – The Director, Directorate for Information and

Communications Technology Management
10. Training - refers to the acquisition of knowledge, skills, and

competencies as a result of the teaching of vocational or practical
skills and knowledge that relates to specific useful skills.
130

DICTM AOM Final PDF

Caricato da

Informazioni sul documento

Titolo originale

Copyright

Formati disponibili

Condividi questo documento

Condividi o incorpora il documento

Opzioni di condivisione

Hai trovato utile questo documento?

Questo contenuto è inappropriato?

Copyright:

Formati disponibili

DICTM AOM Final PDF

Caricato da

Copyright:

Formati disponibili

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

This need for modern technological advancement has prompted the

Meanwhile, the fusion of the existing Information Technology

Parallel to the creation of the CICT and to be able to assimilate the

On March 2, 2009, Her Excellency President Gloria Macapagal Arroyo

On April 1, 2009, the Directorate for Information and Communications

PDIR ATTY MAGTANGGOL B GATDULA, PhD/CEO VI

Initiated the following programs and innovations;

NATIONAL POLICE CLEARANCE SYSTEM

B. MISSION, VISION AND FUNCTIONS OF THE DICTM

The Directorate for Information and Communications Technology

The Directorate for Information and Communications Technology

3. Powers and Functions

a. Formulates and recommends policies, plans and programs on

 TDICTM • Personnel Officer

ICTPPD SIMD RDD

• Policies and Plans Section • Information Systems • ICT Research and

 DICTM – Directorate for  ICTPPD – ICT Plans and

2/1 1 2/1 1 2/1 1

A/B C A – Police Commissioned Officers (PCOs)

2. Personnel Distribution Recapitulation

PCOs PNCOs NUPs

D. OFFICES FUNCTIONS AND JOB DESCRIPTIONS

1. OFFICE OF THE DIRECTOR FOR INFORMATION AND

A. The Director for Information and Communications

 Assists and advises the Chief, PNP in the areas of policy

B. The Deputy Director for Information and Communications

 Assists The Director for ICT Management in carrying out his

C. The Executive Officer

 Provides policy direction and guidance to the divisions for the

D. Administrative Officer (ADMO)

 Directs, controls, plans, coordinates and supervises all

F. Budget and Fiscal Officer

 Prepares Operations Plans and budget estimates in accordance

A. Plans and Programs Division

 Sets policy agenda on ICT promotion and development.

1. Chief, Plans and Programs Division

1.1 Supervises and monitors the direction and execution of DICTM

1.4 Keep TDICTM fully informed on all significant matters, deviations

2. Assistant Chief, Plans and Programs Division

3. Policies and Plans Section

4. Program Management Section

4.1 Formulates, implements and evaluates programs on ICT of the

4.5 Supervises the ITMS and CES in implementing Information and

5. Monitoring and Evaluation Section

2.5.1 Formulates, implements and evaluates plans for monitoring and

Chief, Plans and Programs Division

Asst Chief, Plans and Programs Division

Policies and Plans Program Management Monitoring and

B. Systems Integration and Management Division

 Set policy agenda on Systems Integration for policy formulation,

1. Chief, Systems Integration and Management Division

1.1 Supervises and monitors the direction and execution of DICTM

2. Assistant Chief, Systems Integration and Management Division

2.1 Assists the Chief, Systems Integration and Management Division

3. Information System Integration and Management Section

3.1 Formulates, supervises and evaluates the implementation of

4. Communications and Electronics System Section

4.1 Formulates, supervises and evaluates the implementation of

1.5 Organizational Structure

Chief, Systems Integration and Mgmt Division

Asst Chief, SIMD

Information Systems Communications and