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Appraisal Note for Working Capital Assessment of:


Appraisal Note for Working Capital
Tata Tea Limited

Project Aim: Increase WC by 15%.

Increase Term Loan by 10%.
Outstanding Term Loan to be reduced by 20% in 1st year.


(To be forwarded by Branch to Zonal Office in respect of Credit Limits of Rs.

1.00 Crore and above)

Ref. No.: MOB/Assignment—01

Date: Dec. 10/2007

Date of receipt of Proposal at the Branch: Nov. 25/2007


Credit Risk Code : xx

Zone: Kerala

Asset Classification : Std.


I. PRESENT PROPOSAL: For sanction of Fresh

(√)/Renewal/Enhancement of Credit facilities as follows:

Nature of facility Existing Limits Limits Applied Limits now

Secured Term Loan- SOD-Rs.13.42 SOD-Rs.13.42
Overdraft Rs. 22.50 crores crores crores
(Cash Credit) TL-Rs.72.50 crores TL-Rs.72.50 crores
(Since April 2006)

Note: It is assumed that the Term Loan enhancement proposal has been sanctioned separately .

SOD: Secured overdraft (also secured cash credit)

Also Summary of deposit
OCC: open cash credit
TL: Term loan
DPG: Deferred Payment Guarantee


1. Constitution : Limited Company

2. Address of Registered Office : 1, Bishop Lefroy Road,

Kolkata-700 020
Telephone : 22811807/3709/3779/3891/4422
Fax : 22811199

3. Address of Factory/Unit at :

The Company has plant locations at the following sites:

India-Upper Assam-Jorhat, Golaghat, Nowgoan, North Bank- 21 TE; West Bengal- Dooars- 4
TE; Kerela-2 TE, Karnataka, Tamilnadu, North India.

Other Places: Czech Republic, South Africa, UK, Sri Lanka, USA, China, Bangladesh, Canada,
Australia, Kenya, Malawi, Poland, Switzerland, Pakistan and European Union.

Group to which the Co. belong : Tata Group

4. Date of Incorporation : 1983

5. Sector : Private

6. Line of Activity

Division Line of Activity Date of

nt of comm.
Tea Division Cultivation & manufacture of black 1983
tea and instant tea, tea buying/
blending and sale of tea in bulk or
value added form indifferent brands

 Coffee and other Division Growing of coffee, pepper and other 1991
plantation crops and conversion of
coffee into value added products such
as roasted and ground coffee &
instant coffee. And, other minor crops
and curing operations of coffee and
trading of items required for coffee

 Mineral Water Division Packing and marketing natural 2007 expected

mineral water

7. Products manufactured : The company manufactures the following

Products Licensed Installed Present
(Kgs. in Lakhs)
Tea Not Not
applicable ascertainable 799.23

Coffee Not Not Not available

applicable ascertainable

Not Not Not available
applicable ascertainable

Not Not Not available
applicable ascertainable

Spices and other Not Not 0.58

applicable ascertainable

Mineral water Commercial Commercial Commercial

production production production not
not yet not yet yet started
started started



Name Designation/Area

R. N. Tata Chairman
R. K. Krishna Kumar Vice-Chairman
P.T. Siganporia Managing Director
Y. H. Malegam Director
D.B. Engineer Director
F.K. Kavarana Director- Business Mgnt. & Finance
K. Pringle Director -Marketing
U.M. Rao Director
Dr. (Ms.) Amrita Patel Director
A.R. Gandhi Addl. Director-Financial Advising
Ms. S. Talwar Whole Time Executive Director
P. D. Unsworth Alternate Director to Mr. K. Pringle


Chairman: Mr. Tata, B.Sc. (Architecture), AMP (Harvard) joined the Tata Group in 1962. Mr.
Tata is the Chairman of Tata Sons Limited since 1991, the apex holding company of the Tata Group
and is the Chairman of major Tata Companies and Tata Trusts. He is the Chairman of the
Investment Commission set up by the Government of India. He is also a member of several
international boards/committees. He was also on the Central Board of the Reserve Bank of India.

Vice-Chairman :Mr. Krishna Kumar, M.A. served as the Managing Director of the Company from
May 1991 to January 1998. He was appointed Vice Chairman and Managing Director in 1997. In
1998 he ceased to be the Managing Director to take over as the Managing Director of The Indian
Hotels Co. Ltd. He is also on the Boards of a number of Tata Group companies including Tata Sons
Ltd. and Tata Industries Ltd. He is also trustee of several important Tata Trusts. Mr. Krishna Kumar
is associated with the Tea industry for over 40 years. He has long experience of overall business
management of Indian and overseas corporate bodies.

Managing Director: Mr. Siganporia is a Graduate in Science and holds a Post Graduate Diploma
in Business Management from Xavier Labour Relations Institute, Jamshedpur. He joined the Tata
Group as a Tata Administrative Services Officer and was deputed to your Company in 1974. Since
then, Mr. Siganporia has held several senior positions in the marketing and sales functions of the
Company including General Manager- Packet Tea Division, Vice President – Marketing and Senior
Vice President – North India Plantation division before being appointed to the Board as a
Wholetime director from 16.6.2000. With effect from 19.2.2001, Mr. Siganporia was designated as
Deputy Managing Director of the Company by the Board. Mr. Siganporia has over 29 years’ work
experience. At present, Mr. Siganporia has the overall charge of the North India Business Division
of the Company and is also the Managing Director of the Company.

Director -Business Management & Finance.: Mr. Kavarana, B. Com. FCA (Eng & Wales) MBA,
USA has very long experience of management and administration of several large Tata companies
both in India and abroad. Mr. Kavarana oversees the insurance business of the Tata Group as

Director- Marketing:Mr. Pringle, B.Sc. (Economics) is the Vice Chairman & Chief Executive
Officer of the Tetley Group Ltd. He was earlier Marketing Director of Joshua Tetley & Sons Ltd.
He became Marketing Director of Lyons Tetley in 1988. He held several Senior Management
positions in The Tetley Group. He is the Managing Director of Tetley GB since 1995.

Addl. Director- Financial Advising: Mr. Gandhi, B.Com, FCA (England & Wales) is a reputed
Chartered Accountant and also a Member of the Chartered Institute of Taxation, London. Mr.
Gandhi as an Executive Director of Tata Sons Ltd. has been assisting the Tata Group in acquiring
diverse assets and companies across the globe. Mr. Gandhi’s professional career spans nearly 40
years and he has handled numerous mergers and acquisitions, both crossborder and domestic. He is
a Member of the various committees constituted by industry forums and regulatory bodies such as
SEBI’s Takeover Panel Exemption Committee and the Accounting Standards Board of the Institute
of Chartered Accountants of India.

Director:Mr. Engineer, B.A. (Hons.), LL.B. is a senior Advocate and Solicitor of the Bombay High
Court and a senior Partner in Crawford Bayley & Co., a leading firm of Solicitors. He specializes in
Indirect taxation, Arbitration, Litigation and various facets of Corporate Law. He is the former
President of the Bombay Incorporated Law Society and has served on the Governing Council of the
Bar Association of India. His expertise are in the areas of laws, regulations, taxation etc. A
practising solicitor for several decades, Mr. Engineer has been associated with various Chambers of

Director: Mr. Malegam, Chartered Accountant, till recently was the Senior Partner of S. B.
Billimoria & Co., a leading firm of Chartered Accountants of India. Mr. Malegam is an expert on
issues relating to Finance, Taxation, Capital Market, Securities Laws and Regulations. He is a
member of the Governing Board of the Reserve Bank of India and has served many important
committees set up by the Government/SEBI as Chairperson/Member. He is the Chairman of the
National Advisory Committee on Accounting Standards set up by the Government of India. He was
the Chairman of the SEBI Committee on Disclosure Requirements in Offer Documents. Mr.
Malegam is a member of the Indian Institute of Bankers.

Director: Dr. Patel, Bachelor of Veterinary Science & Animal Husbandry, is an eminent
professional in the field of Dairy Development, Co-operatives, Rural Management, Animal
Husbandry, Ecological & Environmental matters. She is currently the Chairman of National Dairy
Development Board, Mother Dairy Fruit & Vegetable Ltd. and several other companies as
mentioned below. She has been conferred the Padma Bhushan by the Government of India.

Solicitors and Legal Advisors -Khaitan & Co. , Orr, Dignam & Co.
Auditors - N.M. Raiji & Co., Lovelock & Lewes

Particulars of present key personnel and the :Board Committees area supervised by

Audit Committee
1. Mr. Y.H. Malegam - Chairman
2. Mr. R.K. Krishna Kumar
3. Mr. U.M. Rao

Shareholders’/Investors’ Grievance Committee

1. Mr. F.K. Kavarana - Chairman
2. Mr. D.B. Engineer
3. Mr. U.M. Rao

Remuneration Committee
1. Mr. D.B. Engineer - Chairman
2. Mr. R.K. Krishna Kumar
3. Mr. U.M. Rao

Executive Committee
1. Mr. R.N. Tata - Chairman
2. Mr. R.K. Krishna Kumar
3. Mr. U.M. Rao
4. Mr. K. Pringle
5. Managing Director, all Executive Directors & CFO

Nomination Committee
1. Mr. R.N. Tata
2. Mr. R.K. Krishna Kumar
3. Mr. Y.H. Malegam
4. Mr. F.K. Kavarana

Ethics & Compliance Committee

1. Mr. F.K. Kavarana - Chairman
2. Mr. P.T. Siganporia

Corporate Sustainability Reporting Committee

1. Mr. U.M. Rao - Chairman
2. Mr. P.C. Tyagi - Expert Member (former Chairman of Central Pollution Control Board)
3. Mr. P.T. Siganporia

Particulars of present Key personnel/executives and the area supervised by

Group CFO : Mr.L Krishna Kumar

GM – Sales & Marketing -Dubai: Mr. S Deshmukh

GM – Instant Tea Operations : Mr. S Ravi
GM- Mktg & Sales – South: Mr. P P Dant
GM- Head - Tea Blending: Mr. Hazarika Abhijeet
GM- Tata Tetley Division: Mr.Hazarika Asim
GM- Business Excellence : Mr. Sunder Ramakrishna
GM- Head - Sales : Mr. Vyas S

VP & Secretary : Mr. D K Sen

VP Tea Buying Blending & Bulk Tea Sale : Mr. K N Desai
VP & Head North India Plantation Opera: Mr. D Borah
VP – Finance : Mr. K Venkataramanan
VP- Special Projects: Mr. J Bhatt
VP -Projects & Commercial :Ms Madeka A
VP- HR : Mr. Sengupta A

DGM-Production NIPO : Mr. Datta R

DGM-NIPO : Mr. Sikand S S
DGM-Head - Supply Chain Management : Mr. Tandon A

Chief Internal Auditor : Mr. Mathai J

Chief Executive Officer- Special Projects: Mr. Poddar P
Director - Special Projects : Mr. Swaminathan S

Organizational Structure:

Group Companies Holdings:

Nature of Holding Company Ownership %

Directly or
through a
Subsidiary Tata Tea (GB) Ltd,UK 98.58
Companies Tata Coffee Ltd, India 50.67
Tata Tea Inc, USA 100.00
Tata Tetley Ltd, India 99.29

Associate Estate Management

Companies Services Ltd, Sri Lanka 49.00
Rallis India,Ltd 24.52

Majority of the present team of management is working together since 2000 and the junior level are
mostly from the TCS and during the period the company has registered impressive growth in all
financial parameter indicating that the company is managed by well experienced and capable
managerial personnel. There is no resignation from the current team of management professional
except due to normal retirements.

In fact, Tata Tea Limited (TTL), sensing difficult times for the tea industry in India and wishing to
become a global player, started with the current management in various different positions by
acquiring Tetley, in March 2000, a company two-and-a-half times its size. It was a first in numerous
ways—highest price of £280 mn, an Indian company acquiring a UK company, 3:1 leverage, a
ring-fenced structure and investing via a SPV. The approach chosen was to integrate processes and
explore synergies, while maintaining operational independence. Emphasis was on revenue and
growth, and not on cost reduction. The company has a common Mission-Vision-Values and a
common strategy for all its subsidiaries and associates, which are discussed under quality of

The Organizational Structure Flow:

Mr. Ratan Tata


Mr. R. K. Krishna Kumar, Vice-Chairman

Mr. P.T. Siganporia,

Managing Director

Group CFO GM – Sales & Marketing -Dubai:

Mr.L Krishna Kumar Mr. S Deshmukh
GM – Instant Tea Operations :
Mr. S Ravi
VP – Finance : GM- Mktg & Sales – South:
Mr. K Mr. P P Dant
Venkataramanan GM- Head - Tea Blending:
Mr. Hazarika Abhijeet
GM- Tata Tetley Division:
Mr.Hazarika Asim
GM- Business Excellence :
Mr. Sunder Ramakrishna
VP Tea Buying Blending & Bulk GM- Head - Sales :
Tea Sale : Mr. K N Desai
& Other respective VPs.
Mr. Vyas S & other GMs.

1. VP- HR : Mr. Sengupta A

Chief DGM-Head s upply 2. VP & Secretary : Mr. D K Sen
Internal Chain Mgmnt : Mr.
Auditor : Tandon A
Mr. Mathai
J Director - Special Projects : VP & Head North India Plantation
Mr. Swaminathan S Opera: Mr. D Borah

Chief Executive Officer-

Special Projects: Mr.
DGM-Production NIPO : Mr. Datta R
Poddar P

VP -Projects & Commercial DGM-NIPO : Mr. Sikand S S

:Ms Madeka A

VP- Special Projects: Mr. J


2. Chief Executive: Mr. P.T. Siganporia is working as MD of the company from

16th September 2002.

3. Capital Structure: (See Note 1: ShareIssue)

Authorized Capital: As on 31.03.2007, there were 750,00,000 Equity Shares of
Rs. 10 each for an amount of Rs. 7500.00 lacs

Paid up Capital: As on 31.03.2007, there were 590,29,857 (562,19,857) Equity

Shares of Rs.10 each, fully paid-up for an amount of Rs.
5902.99 lacs.

4. Share holding patterns: (See Note 2: Distribution of shareholding)

Ownership No. of shares % Face Value of Shareholder

Pattern as on Shareholding Shareholding
31.03.2007 (Rs)
Foreign 0 0 0 0
(Promoter &
Indian 19088319 32.34 190883190 32.34
(Promoter &
Total of 19088319 32.34 190883190 32.34
Non Promoter 24758327 41.94 247583270 41.94
Non Promoter 15159539 25.68 151595390 25.68
Total Non 39917866 67.62 399178660 67.62
Total 59006185 99.96 590061850 99.96
Promoter &
Non Promoter
Custodians 23672 0.04 236720 0.04

Grand Total 59029857 100 590298570 100

5. Quality of Management :

The purpose in Tata is to improve the quality of life in India through leadership in targeted
sectors of national economic significance to which the Group can bring a unique set of
capabilities. Its past success in delivering such purpose provides the basis for the belief in
the future and the role in it. The Tata Group size and scale will provide management and
financial resources to profitably, cater to the emerging opportunities and to develop globally
competitive skills to succeed in this endeavour. The long-term success requires them to
considerably focus on its portfolio, management efforts and investment priorities so that the
Group synergy is brought to bear at the point of delivering value to the customer. The
enormous Group resources : in people and finance is re-architectured so that the whole is
larger than the sum of its individual parts.

The Tatas heritage invokes trust among consumers, employees, shareholders and the
community. This is a precious heritage, unique in India, preserved and enriched by
formalising the high standards of behaviour expected from employees and the companies in
the years to come. The Tata name is a unique asset representing Leadership with Trust.
Leveraging this asset to unify its companies is the route to long-term success and delivery of
returns to the shareholder in excess of the cost of capital.

Tata TeaLtd. -Vision-Mission-“Challenging for leadership in tea around the world”

• Challenging…
A state of mind throughout the organization, never being satisfied with the status quo, constantly
striving to be better and to do new things, in new ways. And a principle by which we manage our
brands in the market place, creating relevant differentiation and confidently projecting clear brand

• Leadership…
Not just in size, but more importantly in the eyes of our customers and consumers, through our
thoughts, ideas, behavior, and achievements. Through innovation, which will enable us to build
stronger relationships with our existing consumers, reach out to new consumers and keep the
category vibrant.

• Tea…
The product scope of our vision, encompassing the widest definition of the category, the production
and marketing of black and green teas, specialty fruit and herbal teas, ready-to-drink teas, tea
serving systems and retailing of tea.

• The World…
The geographic scope of our vision; building a global business by leveraging and building our
brands and forging partnerships to mutual advantage.

Tata Tea Ltd. Values:

We believe that our customers and consumers define the success of our organization and that they
should be top-of-mind in everything that we do.
We believe that our people are at the heart of our organization, and that we should give them the
freedom to achieve, through clarity of direction and the creation of an informal, barrier-free culture.
We believe in tea and in our products, and their role in adding to the well being of people the world
We believe in earning the respect of all those who know us.
We believe in making a positive contribution to the people and communities our business touches.
We believe that by striving to deliver our vision and by living our values, we shall create more
valuable business and hence, over the long-term, increase returns to our shareholders.

Tata Tea Ltd. Strategic Focus:

•Strengthen business in existing geographies

•Expansion into new geographies
-New initiatives and project growth through enhanced value.
•New product development and building business in
–Black Tea
–Fruit and Herbal Infusions
–Ready to Drink Teas
–Out of home
•Building operational capability to enable the commercial business to achieve growth
-Multiply innovation led growth
•Management Strength

The Management Strength:

Financial Mgt –

The company has two directors dedicated to this area, besides top executives assigned for projects
and expansion.. The financial management of the company is satisfactory. This is due to the fact
that the company has not only registered continuous growth in turn over for last 5 years without
any problems on financial management of the company but also its M&A and global expansion
programme have been succesful. (See Note 3: Strategic Management & EVA)

Technological Mgt –

The Company is in this line of business for more than 44 years and has well established reputation
in this line of business. It has well established R&D centers. The company has technical expertise
to execute large global expansion and M&A and accordingly it is managing the technology
satisfactorily. To save on cost of production it is constantly improving on the latest technology
which has resulted in huge savings. (See Note 4: Conservation of Energy)

Marketing Mgt –

In the current scenario of ever changing environment and competition, to survive and grow needs a
good marketing department with a constant dynamic cross functional coordination with finance,
technology, strategy, R&D and HR. The company’s growth is totally based on acquisition and
global expansion with new differentiated products into new geographical areas. Hence, the
company has more GMs in this area than in any other functional area. This ensures continuous
improved sales turnover in the given SWOT context besides meeting any unforeseen & adverse
eventualities. (See Note 5: Managing Innovation)

Personnel Mgt –

Initiatives taken by the company in the area of human resource development include adoption of
Balanced Score Card (BSC) approach for aligning individual goals with organizational goals.
Several key initiatives such as mapping competencies of key positions outside the plantations and
reform of Performance Management system for executives and junior management staff are being
implemented now. There is a positive attitude of all plantation employees of the North India
plantations towards the reconstruction agenda which , it is hoped, would augur well for the
employees. (See Note 6: Restructuring of NIPO). The Company is having a strong personnel
management department headed by VP-HRD assisted by dedicated personnel managers looking
after the personnel and staff welfare issue of each operating divisions of the company. As on 31st
March 2007 the company had 34506 employees, out of which 33226 were employed in the
Plantation divisions. Barring a 11-day lock-out at Borjan tea estate, the industrial relations during
2006-07 were generally peaceful. This indicates the strength of the Personnel Management.

6. Integrity of key personnel:

The integrity of the Key Personnel is well established. This is due to the fact that there have
been no financial irregularities of the company as well as there has been no negative opinion of
the key personnel in the society.

7. Whether the Co./Firm has suitable Cost accounting system?

The company has adequate internal cost accounting system headedby theChief Internal
Auditor, Mr. J Mathai which is in commensurate with the volume and complexity of business
spread and holdings of the company. (See Note 7- Internal Audit). Besides that the company has
also periodic independent management audit conducted and Annexure to the Auditors’ Report-
(Referred to in paragraph 3 of the Auditors’ Report of even date to the members of Tata Tea
Limited on the financial statements for the year ended 31st March, 2007) gives no negative
comments in its report.


1. Dealing with our bank since:

As a borrowing customer since 2006-2007.

2. Have the Co powers to borrow:

Yes. The relevant clause of Article of Association of the company permits the company to
borrow from banks and financial institutions. There is no negative covenant on the borrowing of
the company. This is assumed on the basis of the auditor’s report, the company having
borrowed from different banks though the primary/collateral securities are different in each
case. (See Note 8-Loans from Banks)

3. Present banking arrangement :

List of present Bankers:

ABN Amro Bank N.V.

Bank of America
Citibank N.A.
Deutsche Bank
HDFC Bank Limited
ICICI Banking Corporation Limited
Standard Chartered Bank
State Bank of India
State Bank of Travancore
The Hongkong and Shanghai Banking Corporation Limited

Complete details of the company’s banking arrangement is not available in the Annual
Report of the company.


Annexure I):

a) With our Bank:

The company is enjoying the following credit facility with our bank.

Facility Limit Date of Balance Overdues Rate Secur

docume as on of ity
nt ………. Intere
Fund Based Nil
Term credit
facilities Rs. 2250.00 lacs
(including DPG)

4. Total indebtedness to our Bank (1+2+3):

a) Fund based Rs.2250.00 lacs

b) Non-fund based Nil

TOTAL Rs.2250.00 lacs

b) With other Banks:

The details of the credit facilities has been mentioned in Annexure I and Note 8. Brief
Summary of limits are as follows:

Term Loan- HDFC: Rs. 4500.00 lacs

BridgeLoan- Rs. 55000.00 lacs
WC finance- Rs. 8949.77 lacs

c) Date of last Sanction/Renewal/Review : N.A

d) Sanctioning Authority for last sanction : N.A

e) Validity of existing limits : N.A

Provisional extension, if any -Nil

VI. BRIEF HISTORY including current profile (See Note 9- History of the Company)

Tata Tea - Historical Milestones

Pre 1963 James Finlay

Tata Finlay established to develop value added Tea
Tata Finlay takes over tea production and marketing operations of James Finlay
James Finlay sell their shareholdings to Tatas heralding the "Dawn of a new Era" - Tata Tea is
1983 born

A wholly owned subsidiary, Tata Tea Inc, set up in the U.S.A.

Acquisition of 52.5% shareholding in Consolidated Coffee Ltd (Tata Coffee Ltd.)
Joint Venture in Sri Lanka, Estate Management Services (P) Ltd. formed.
Joint Venture alliance with Allied Lyons plc - Tata Tetley established.
65% share Lankan JVC acquires 51% shareholding in Watawala Plantations Ltd.
Sri Lankan JVC acquires 51% shareholding in Watawala Plantations Ltd.
Tata Tea acquires The Tetley Group Ltd., UK.


Set up in 1964 as a joint venture with UK-based James Finlay and Company to develop value-
added tea, the Tata Tea Group of Companies, which includes Tata Tea and the UK-based Tetley
Group, today represent the world's second largest global branded tea operation with product and
brand presence in 40 countries. Among India's first multinational companies, the operations of Tata
Tea and its subsidiaries focus on branded product offerings in tea but with a significant presence in
plantation activity in India and Sri Lanka.

The consolidated worldwide branded tea business of the Tata Tea Group contributes to around 86
per cent of its consolidated turnover with the remaining 14 per cent coming from Bulk Tea, Coffee,
and Investment Income. The Company is headquartered in Kolkata and owns 27 tea estates in the
states of Assam and West Bengal in eastern India, and Kerala in the south.

Products and Brands:

The company has five major brands in the Indian market - Tata Tea, Tetley, Kanan Devan,
Chakra Gold and Gemini -- catering to all major consumer segments for tea. The Tata Tea brand
leads market share in terms of value and volume in India and the Tata Tea brand is accorded "Super
Brand" recognition in the country. Tata Tea's distribution network in the country with 38 C&F
agents and 2500 stockists caters to over 1.7 million retail outlets (ORG Marg Retail Audit) in India.
The company has a 100% export-oriented unit (KOSHER & HACCP certified) manufacturing
Instant Tea in Munnar, Kerala, which is the largest such facility outside the United States. The unit's
product is made from a unique process, developed in-house, of extraction from tea leaves, giving it
a distinctive liquoring and taste profile. Instant Tea is used for light density 100% Teas, Iced Tea

Mixes and in the preparation of Ready-to- drink (RTD) beverages. With an area of approx 15,900
hectares under tea cultivation, Tata Tea produces around 30 million kg of Black Tea annually.


Tata Tea and the Tetley Group have full-fledged R&D Centres that focus on the branded business.
In addition, Tata Tea has an R&D Centre at Teok (Assam) and a product development centre at
Bangalore focused on the entire gamut of tea operations.

Overseas Business:

The Tata Tea and Tetley portfolios of branded offerings caters specifically to the Australian,
Middle East, West Asia, North Africa, Poland, Russia and Kazakhstan markets. This is independent
of the manufacturing and supply operations of its Tetley and other subsidiary companies.

Subsidiaries & Associates:

Tata Tea has subsidiaries in Great Britain, United States and India. The Tetley Group has been a
member of the Tata Group since March 2000 and now contributes around two thirds of the total
turnover of Tata Tea Ltd. Headquartered in Great Britain, its footprint is global: Tetley has offices
in Australia, Canada, Poland, Russia, South Africa and the US, as well as joint ventures in Pakistan
and Bangladesh. Today, Tetley is the second largest tea bag brand in the world, and Tetley products
are on sale in over 40 countries. Tetley is the no.1 tea bag brand in Great Britain and Canada and
has significant market shares in the United States, Australia, Poland and France. Beyond these
markets Tetley is steadily growing its presence in Eastern Europe, Russia, through to Bangladesh
and Pakistan, and recently launched in South Africa.

Tetley has a customised portfolio of offerings for each country, ranging from Black, Green, Fruit &
Herbal Teas, Iced Ready-to-drink Teas and an extensive range of exotic Speciality Tea. Established
in 1837, Tetley was the first British tea company to introduce the tea bag to the UK in 1953, and the
company continues this tradition of innovation. The tea bag was followed by the first round tea bag
in 1989, and the 'no drip, no mess' Drawstring bag in 1997. A stream of successful packaging
formats include the resealable 'soft pack' format for Tetley teas in the UK, and a unique 'stay fresh'
round canister for green, fruit and herbal and speciality tea ranges in Canada, the UK and Australia.
A fully-owned manufacturing facility based at Eaglescliffe, in the North East of England.
Established since 1969, currently occuping 220,000 square feet and is the largest tea bag factory in
the world.

Tata Coffee with Instant Coffee manufacturing facilities, R&D capability and plantation assets of
around 8000 hectares, producing over 9000 MT of Coffee annually, is the largest coffee plantation
company in Asia. The company grows both the Robusta and Arabica varieties of coffee and markets
both instant and "ground" coffee. Its curing facility has the Certificate of Approval for Quality
Standards ISO 9002, the first curing unit in Asia to receive this certification. The Company's
operations also have the SA:8000 & UTZ KAPEH accreditation / certification with effect from
January 1st, 2006, the company has taken over 5 tea estates and one coffee estate of Tata Tea in the
Annamalai tea growing region of Tamil Nadu.

Tata Tea Inc. in the United States processes and markets Instant Tea from its facility in Florida,
based on sourcing of Instant Tea products out of Munnar, Kerala. Tata Tea has a substantial interest
in the Sri Lankan tea industry through Watawala Plantations Limited, Sri Lanka, where it focuses
on production and marketing of Tea, Rubber and Palm Oil. Kanan Devan Hills Plantation

Company Pvt. Ltd., established at the close of business on 31st March 2005, has major interests in
production and manufacture of black tea at its 17 estates in Kerala. Tata Tea has a minority stake in
the entity.


Tata Tea contributes significantly to social and community development on its estates through
comprehensive labour welfare programmes that offer free housing, healthcare and other benefits.
The company has set-up and manages hospitals, adult-literacy centres, childcare centres and
schools to educate the children of its nearly 34,000 employees. In addition, the company has special
facilities to look after "differently abled" children of the workers who are taught how to operate in
the environment by enhancing their skills and abilities. Tata Tea has institutionalised a process of
Annual Welfare Audit conducted by renowned WHO experts, among the first Indian companies to
do so. The Tetley business is managed in the spirit of trust and good corporate citizenship for which
Tata Group companies are justly renowned. The environment policy is focused on managing the
nature and quantity of waste created, and on the energy it uses in its facilities and in the movement
of goods and people. It was a significant achievement for the UK-based sites when they were
awarded ISO 14001 certification for environment management systems in March 2005.

Project DARE's- The Strawberry Project:

The Strawberry preserve making unit of DARE offers vocational rehabilitation to the elder children
of the project. As part of the rehabilitation programme, a strawberry preserve-making unit is
maintained by the centre where the children are not only involved in the collection, cleaning and
making of strawberry preserve but are also encouraged to grow strawberries, which are then bought
by the centre. This becomes an additional source of income for the children. The preserve consists
of farm fresh strawberries preserved in sugar and lime juice; no artificial preservatives or colouring
agents are used. During the first year, the centre made 900 bottles of preserve; this year, the number
has increased to 1.35 lakh bottles. The preserve, priced at Rs 67 per bottle, is available at all Taj and
Patisserie shops and Westside department stores. In Bangalore, the preserve can also be bought
from Nilgiris and Foodworld outlets. It is also locally available in Munnar. All proceeds from the
sale of the preserve go towards the rehabilitation of project DARE's industrious children.

Tata Coffee Limited

Tata Coffee Limited (TCL) is the largest Coffee Plantation Company in Asia with estates located in
Coorg, Hassan & Chickmagalur districts of Karnataka. The Company also grows Pepper and
Cardamom in its Coffee Estates. The Company's Timber resources include Rosewood, Silver Oak
and other miscellaneous trees. During the financial year 2000/2001 TCL acquired a contiguous
Coffee Estate in Coorg district of 534 Hectares namely "Coovercoolly estate". With this, the current
area under Coffee is around 8000 Hectares producing over 9000 Metric Tonnes of Coffee annually.
Both the Robusta and Arabica varieties of Coffee are grown in the estates.

The Company has a modern state of the art Curing Works at Kudige near Kushalnagar in the state
of Karnataka with a curing capacity of 22000 Metric Tonnes per annum. This unit has been
awarded the prestigious certificate of Approval for Quality Standards ISO9002 and is the first
Curing Industry in Asia to receive this certification. Effective 1st April'1998 a Company having a
capacity to produce 2000 Metric Tonnes of Instant Coffee (erstwhile Asian Coffee Limited) and
three Plantation Companies (including erstwhile Coffee Lands Ltd.,) were amalgamated into the

The Company's production capacity of 2000 Metric Tonnes per annum of Instant Coffee was
augmented to the extent of 2500 Metric Tonnes through Contract Manufacturing Operations. Tata
Coffee Ltd., commissioned an agglomeration unit at the Instant Coffee factory thereby creating
facilities for a diverse range of product offerings in the Instant Coffee business. Export of Instant
Coffee grew significantly. TCL also has five major Value Added Coffee brands "Coorg 100% Pure
Coffee" and "Coorg Double Roast" (Coffee Chicory mix) in R & G segment and "Tata Cafe" for the
North and "Tata Kapi" in the Southern Coffee segment Land Mr. Bean. Company also markets
branded Tea as "Coorg Tea". Effective 1st April '01 the entire Marketing operations related to R &
G brands have been transferred to its parent Company Tata Tea Ltd.

TCL has firmed up a number of initiatives to enable it to steadily move up the Coffee Value chain
thereby improving its margins.TCL is currently the exclusive supplier of Coffee Blends to Barista
for its entire range of offerings. This alliance would give TCL access to the Value Added Market
through Barista's expanding consumer base while Barista would get an access to TCL's Technical
and Blend experience on speciality coffee. TCL has initiated setting up of a Joint Venture Company
with its Russian partners for marketing its Instant Coffee in Russia. TCL is the first plantation
company selected by STAR BUCKS as suppliers in India.

Organisational set up/particulars of present key personnel and the

area supervised by them:

Refer: III. Ownership and Management

Technical Aspects:

The Company’s businesses have been classified into broadly four heads viz. The Tata Tea GB, The
Tata Cofee Ltd. The Tata Tea Inc. and the EMSPL overlooked by the Tata Tea Board through the
Management Committees and the Executive Committees whose members are from the BOD. There
are ten directors in the BOD which include the Chairman,Vice-Chairman, MD, Director-Finance,
marketing and executive directors.The Tata Tea GB looks after the Tata Tetley Inc.and its
subsidiaries, The TCL looks after its subsidiaries , The Tata Tea looks after ythe global operations
in terms of marketing and the EMSPL looks after the plantations and operations.

The Operating Divisions have GMs looking after various functions like Instant tea operations, tea
blending, business excellence, Tata Tetley divisions, besides CFO looking after the finance
aspects,CEO for special projects, R&D, DGMs looking after the NIPO and the SIPO, VP for HR,
chain management and a CIA who are further supported by respective VP/ AVP/Area managers.

Marketing arrangements:

The company’s manufacturing divisions are divided into NIPO and SIPO headed by VPs and the
marketing is separated from it headed by GMs which is divided into sales general, marketing and
sales-south, sales and marketing-Dubai and looks after basically two types of marketing- customer
based prodoct differentiation under the instant /bulk tea .

Major developments if any that have taken place in the company:

New Initiatives in a nut shell

1. Plantation Restructuring
2. A path breaking sustainable model through employee ownership.
3. Outright sale.
4. Alternative cropping and land use models being tested in order to enhance revenue.
Refinancing in Tetley lowers finance costs by £ 2.5 mn per annum
7. Fruit & herbals new launches in various geographies across the globe
8. Test marketing of iced teas in UK
9. Existing brands restaged in India
10. Launch of Kanan Devan Strong leads to a major jump in market share
11. Sania Mirza brand endorsement drives double digit growth of Tata Tea
12. Tata Gold captures 5% of market share within 26 months of launch
13. Increased market share in developing markets Success in opening up of new markets like
Bangladesh, Pakistan, South Africa, Russia and Kazakhstan.

Market Outlook – India

-Indications of higher crop, lower exports leading to sub optimal prices
-Indian domestic consumption of tea grows at 1.5% pa irrespective of competition from other
-Whilst minimal there are indications of increasing trends in consumption of
-Tea bags
-Speciality Teas

Tetley - Market Share

Tetley - Market Share

GB–Tetley continues to outperform major competitors with brand leadership at 27.5%

Canada –Specialty tea market leader; black tea at 42.3%
Australia – Growing market share of tea bags at 11.3%
USA –USA share up year on year. Value share of black tea 10.4%.
France – Growing market share of tea bags at 11.3%
Poland, Portugal, Spain, Jamaica & Baltic’s improve performance during the period
Russia, Pakistan, Bangladesh,Kazaksthan & South Africa - new market entry shows promising

Challenging for Leadership in Tea

-The competitive canvas is now global with the Tata Tea operations strategically integrating with
Tetley, to address opportunities for growth and manage the risk of address as a composite team

-Consumer mindsets for tea will determine our opportunity for growth rather than tea as defined by
our current plantation holdings, black tea, packet and teabag formats and formulations

-We may be No. 3 today in size globally, but, we must be No. 1 in the way we address the global
opportunity for growth and building customer relationships with sustainability

Backbone to success Key Enablers

-SAP implementation to drive Management by Fact

-Real-time, on-line data and information leads to enhanced agility and customer-driven innovation
-Tata Business Excellence Model
-Drives Process Perspective across the organisation
-Committed personnel trained to introduce and implement process changes
-Sustainability of operations and adherence to TATA values
-Sustainability Organisation Structure in place
-Commitment to Social Responsibility a key facet of operations
-Balanced Score Card used as a Strategy Deployment and Performance Review tool and for EVA
-Alignment in operations
-Individual goals synchronised with overall company objectives
-Cultural pillars for employee behaviour articulated with concomitant work environment :
-Lean, empowered & team-worked
-Passionately proactive
-Creative & Innovative

Global Opportunity for ‘Tea’

-Growing Black tea markets define opportunity for geographical expansion of portfolio in overall
Black tea
- Potential sector revenue of Rs 48,000 Crs.
-Top 30 ‘Tea’ markets account for 90% of the market volume in the packaged black tea segment

-Tata Tea & Tetley present in only 35% of this market – with a combined revenue of Rs 3000 Crs.
-Green / Fruits & Herbal / Flavours / Specialty tea account for 49% value of all global packaged tea
-RTD operates in a beverage arena that is at Rs 128,000 Crs.

Product-Bulk Tea categories:

All grades of CTC Teas, All grades of Orthodox Teas, Organic Tea - Orthodox grades. Teas are
supplied in packaging as per ISO norms as well as customer requirements viz. 4-ply Kraft Paper
Sacks, Multiwall Paper Sacks, Rigid T--Sacks, Polywoven Sacks, Currugated Fibre Carlons,
Polylined Jute Bags etc.

Product-Instant Tea categories:

All products are cold water soluble. Instant Tea Division caters to customer specific product and are
used for light density 100% Teas, Iced Tea Mixes and in the preparation of Ready to Drink (RTD)
beverages. Instant Tea powder is packed in bulk packages of 20/25/35 kg each. The different types
of products are: Intant tea powder - heavy density, institutional density, grocery density, Micro
milled instant tea powder, for RTD, (Green Tea), (decaffeinated), Micro milled decaffeinated
instant tea. Acidified green instant tea, Instant tea pre mix for iced tea mixes, Carbo instant tea –
Decaffeinated, Institutional density, Heavy density, Pre acidified, 100% instant tea in 3 oz. Jars,
Nutrasweet instant tea mix in 3 oz. Jars, Nutrasweet decaff. instant tea in 3 oz. Jars, In addition,
customer specific products can be developed and supplied.


A brief review of key economic factors impacting operations, opportunity and growth for the Tata
Tea Group is highlighted below. While global output expanded by 5.4% during 2006 and is
expected to moderate to 4.9% during 2007, with advanced economies expected to grow at 2.5% and
emerging markets at 7.5%, mainly, driven by strong growth in developing Asia at 9.4%, growth in
emerging markets in 2007 is expected to be led by developing Asia. China’s real GDP grew by
11.1% during the first quarter of 2007. It is expected to decline marginally to 10.0% due to tight
monetary policy and rising inflationary pressure.

Factors like slowing exports, rising inflation, tight credit policy and higher interest rates are likely
to take a toll on Indian GDP. Real GDP is expected to grow at around 8.0% - 8.5% during 2007-08,
down from 2006-07. The interest rate regime continues to harden from 2006 onwards in India while
steps are being taken to manage the economy to target levels of inflation rate (4.5% to 5%), money
supply (17% to 17.5%) and NFC (24-25%).

Further strengthening of interest rates is expected. The recent price surge in food groups are mainly
driven by supply side constraints and the poor monsoon of 2006. According to the advance
monsoon forecast, rainfall is expected to be close to normal during 2007. Estimated inflation shall
be in the range of 5.25% to 5.6% in 2007-08. These key economic factors indicate a higher
inflationary cost of supply of all elements in the supply chain to consumer for the Company’s cost
to market for 2007 compared to the previous year, apart from the favourable lower procurement
cost of tea commodity which will ease the inflationary impact of other costs.


The global supply and demand equation for the tea commodity is undergoing a significant shift in
terms of understanding of past metrics and current realities. Compared to the statistical evidences
provided earlier by the market, better coverage and understanding of multiple origin source
production data and consumption trends leads to a recast of the forecast of sectoral tea price trends.
The pace of growth and degrowth in key consumption areas is shifting the balance of purchase and
price trend setting power from earlier years. While the Western economies have shown a steady
decline in conventional black tea consumption, despite the higher order values of formats and
variants of sales, there is a surge in ambient black and green tea consumption in Asia, specifically
across China, India, the Middle East and certain areas of the erstwhile CIS. In the Western markets,
the resurgence of green tea consumption led by enhanced consumer awareness of green tea
polyphenol health benefits, merging with well being lifestyle and food group consumption pattern
changes is leading to a sharp increase in consumption of green tea, green tea extract inclusive
products and establishment of significantly higher value and variety of such offerings.

The same driving factors, enhanced by global youth market trends escalate the impact of such
pattern in arena of beverage consumption in Western markets. In Asia and in the Far East, the
preference shift from carbonated beverage consumption towards healthier lifestyle and nutrient rich
beverages with multiple additive natural taste enhancers now finds increasing acceptance across
youth and mature consumers. Concurrent to such development is the slow and steady dissemination
of evidence of the well-being and antioxidant properties of black tea. While it has not yet led to any
significant shift of consumption pattern in Western markets, there is now increasing comfort in
black tea consumption amongst youth in Asia and selected global markets.

The growth rate of ambient black tea consumption led by India and ambient green tea consumption
led by China has still not capitalized on the significant out-of-home beverage potential in these
countries. Even in Western markets hot tea vending is yet to achieve the convenience and variety of
options offered by competing beverages. Lifestyles changes increasingly lead to greater quantum of
consumer pattern spend in out-of-home consumption. Black and Green tea catering to such demand
will drive consumption patterns in a significant manner. The entire role play for tea in this
consumption pattern shift assumes significant potential and commercial opportunity.

The convergence of youth consumer driven trends and patterns of beverage and nutrient intake for
well being opens up space for tea, coffee, water based products and services to reconstruct their
business ambition and remain relevant to emerging consumer requirements and emanating
customer servicing formats and channels. These macro trends emanate from key Western markets
and increasing evidence of a similar global pattern behavior is now visible. The pace of such
innovation driven change drives the consumer food and beverage intake pattern behavior,
accelerating the pace of decline in existing formats of product and service offerings.


The key driver for competitive brand growth, for Tata Tea is its ability to constantly track and
deliver better consumer and customer relevant value ahead of competition. The sustained
investment in brand building activity in congruence with the above has lead to a steady increase in
the market share of the Company’s portfolio brands across different geographies. This effort has
enabled the brands enhance penetration in markets across India, Pakistan and Bangladesh and grow
market share in Great Britain, Canada, India and Bangladesh.

The shift in focus to provide specialty tea offerings, green tea variants and acquire capability to do
so through organic and inorganic growth routes have helped enhance the speed of address of such
opportunity. The strategic decision to focus on the beverage and branded business by Tata Tea even
as the company reconstructs sustainable business models for its plantation operations has gathered
momentum and allowed it to focus and drive the value add streams of brand and beverage

Tata Tea and Tetley continue to maximize revenue and growth through black tea offerings in key
markets. During 2006 it attained leadership of specialty and green tea market share in Canada and
increased the contribution of such portfolio to our overall business in Great Britain, Australia and
other Tetley markets. It is through growth in development of a significant business in this sector of
the tea market that stave the threat of declining black tea consumption based product offerings in
Western markets. The pace of such effort needs momentum and investment to fuel growth ahead of
the impact of the black tea sector decline in these markets. Concurrently, the company has gained
significant start up learning in the beverage arena through acquisitions and organic product
launches of RTD formats in select global markets.

The ability to enhance market share and be the global No. 2 player in tea, provides them
competitive edge to face the threat of declining gross margins even as the sector stagnates or
declines in western markets. The company continued to increase market share in major markets.It
retained market leadership in GB and Canada. In India Tata tea was ranked 10th in the superbrand
rankings by The Economic Times, a significant improvement and ahead of its largest competitior.
The company energize innovation and enhance the pace of new consumer offerings to overcome
the lack of growth of the ambient black tea category in certain markets. Its speed growth utilizing
acquisitions to do so to supplement the efforts of organic brand development.

It has inculcated increased focus on business excellence and process driven activity to optimize
resource utilization for the business. Commitment to the Tata Business Excellence Model and track
of its journey on it, tables prioritized opportunities for improvement for address and improves our
ability to compete and utilize resources. It is increasingly adopting and adapting learning from its
partners across the globe from within the businesses and benchmark practices that enhance levels of
performance. This enables them to change mindsets, lead innovation and growth and overcome the
threat of managerial inertia and obsolescence. The exposure to commodity through a vertical
integrated Supply Chain was an inherent threat in the business a few years ago. The company is

now steadily moving to a stage where it can globally compete for Supply Chain capacity and
capability to drive better value for its business.

Outlook for 2007-2008

The outlook for the operations in 2007-08 will largely depend on the ability to enhance the pace of
innovative and competitive response to opportunities for growth even as the company is constantly
addressing its cost of operations.


The Company’s Internal Audit Department is responsible for periodically carrying out audit of the
transactions of the Company at the tea estates, branches and offices in order to ensure that
recording and reporting are adequate and proper. The Internal Audit Department also verifies
whether internal controls and checks & balances in the system are adequate, proper and up to date.
They also periodically verify safeguarding of Company’s assets and ensure that there is no
unauthorized use. The Company has also engaged Management Auditors to independently examine
specific areas of operation and suggest methods to improve efficiencies and controls.

The Audit Committee of the Board reviews all important Internal Audit and Management audit
reports and suggests corrective actions for the management to implement. The company also has a
system of periodic review of risks and control systems. It has developed a risk register, which forms
the basis for review. The Internal Audit team also assesses the risks facing the company, steps taken
to mitigate the risks and holds discussions with management on the subject in order to create
awareness of the risks and to take appropriate actions for reducing the impact and frequency of
occurrence of the risks. Company’s internal control system and its effectiveness are also verified
periodically by the Statutory Auditors and reported to the Audit Committee of the Board.
Corrective actions for any weaknesses in the system that may be disclosed by such audits are taken.


The Company recorded commendable growth in performance during the financial year. Total
Income at Rs 1146 crores increased by 10% despite exit from a part of South India plantation
operations. The growth was driven by strong performance of the company’s branded tea portfolio.
Profit before tax, exceptional and nonrecurring items at Rs 243 crores grew by 18%. After
exceptional items, which principally related to profit on sale of investments , the profit after tax at
Rs 307 crores grew by 64%. The strong performance of the branded tea portfolio was higher than
market growth with increased market share. Plantations performance was better relative to previous
year due to restructuring of South India operations and improved operating performance in North
India. This excellent performance reflects volume and value growth and effective cost management.
The Earnings per share improved from Rs 33.25 to Rs 53.56, an increase of 61%.


The company’s consolidated turnover at Rs 4103 crores increased by 30% compared to the
comparable period in the previous year. Profit before taxes and exceptional items at Rs 456 crores
has however increased by only 11%, principally in view of the impact of interest on loans taken for
acquisitions . Profit after tax at Rs 443 crores was higher by 48%. Consolidated Basic Earnings per
share was significantly higher at Rs 77.46, an increase of 46%. As per Indian GAAP, the
Company’s 77.78% foreign subsidiary, TTGB Ltd, registered a turnover of Rs 2298 crores, which
was higher than the previous year turnover by 13%. Profit before tax, interest on loans taken for
acquisitions and exceptional items at Rs 253 crores was higher by 25%.

The following table summarises segment wise turnover of the Tata tea group. With the acquisition
of Eight O’ Clock Coffee company through Tata Coffee Ltd and commencement of production of
instant and freezed dried coffee by Tata Coffee Ltd, the coffee business will be a more significant
part of the the overall consolidated performance.


The Company had a net debt to equity ratio of 0.41 as on 31st March 2007, an increase over the
previous year’s levels, driven by bridge loans availed for acquiring a stake in Energy Brands Inc
(EBI). The bridge loans are being liquidated through augmentation of share capital and accrual of
own resources resulting from the plantation restructure. On a consolidated basis the net debt equity
ratio was 1.57 . The current levels of debt represent an increase as compared to the previous year’s
levels, in view of the refinancing for acquiring a stake in EBI. Significant reduction is expected
from these gearing levels in view of the conditional agreement entered into, by the Group, for
divesting the stake in EBI.


Certain statements made in the Management Analysis and Report relating to Company’s objectives,
projections, outlook, expectations, estimates, etc. may constitute ‘forward looking statements’
within the meaning of applicable laws and regulations. Actual results may differ from such

expectations, projections etc., whether express or implied. Several factors could make a significant
difference to the company’s operations. These include climatic conditions, economic conditions
affecting demand and supply, Government regulations and taxation, natural calamity, etc. over
which the Company does not have any direct control.

Strategic plan:

Refer: Quality of Management- company strategicfocus, Note- 3a, 3b, 5 & 6.

Points to consider

After restructuring operations and debt, Tetley is in a sound financial position and will now focus
on growing the business at an accelerated pace. With the UK subsidiary accounting for over 70 per
cent of the consolidated earnings of Tata Tea the Indian tea major should do well going forward.

Tata Tea, along with its subsidiary companies, has a significant presence in over 45 countries. The
Group's global branded business amounts to just under US$ 1040 million. The combined sales of
Tata Tea and its subsidiary The Tetley Group would in aggregate represent the second-largest
branded tea portfolio in the world. Tata Tea's operations span the entire value-chain in tea,
including research and development, tea cultivation, manufacture of black and distribution. The
company has 6 major brands in the Indian market - Tata Tea, Tetley, Agni, Kanan Devan, Chakra
Gold and Gemini, spanning every price point from Premium to Economy. The Brand Tata Tea is
today the largest in the country in terms of value market-share. To a large extent the market will be
on the outlook for Tetley, which in turn will decide sentiment in the Tata Tea.

As far as Tetley is concerned the company after restructuring operations and debt, is in a sound
financial position to focus on growing the business at an accelerated pace. It plans to achieve
organic annual sales growth of 10 per cent. To do this the company plans to expand its footprint to
cover wider geographies. The company has also entered the US Ready-to-Drink (RTD) tea
segment. Further, it is contemplating acquiring a niche player where Tetley’s competencies can be
leveraged. Given the strong backing of the Tata group, Tetley is unlikely to face financial
constraints in developing new opportunities.

In the domestic market, Tata Tea’s volume growth is likely to continue having withstood
competitive pressures from regional brands and the relaunched Brooke Bond. The increased
consumption of tea in domestic markets and improved outlook for exports augur well for auction

Tata Tea’s fortunes do not completely depend on tea auction prices. The company will log a steady
performance even as tea auction prices hit lows. Despite lower prices the branded business will
register healthy growth and protect the bottomline. Tetley’s profits and free cash flows are also
likely to register strong improvement. Considering Tetley’s strong brand equity being the world’s
second largest tea brand, high free cash flow generation and rapid drop in gearing, valuations for
Tata Tea appear attractive.


Detailed analysis of financial statements for the last 3 years is enclosed as Annexure III.
(See notes at the bottom of all the Forms-II, III, IV, V, VI)
Gist of the same is as follows:

Company’s financial position as per balance sheet

(Rs in crores)

Key Financial Ratios

2007/03 2006/03 2005/03 2004/03 2003/03
Per Share
EPS 51.93 33.25 22.93 16.28 12.56
CEPS 55.08 36.71 26.84 20.20 16.59
Book Value 257.81 202.67 182.70 169.58 170.18
Dividend/Share 15.00 12.00 10.00 8.50 7.00
Operating Profit / Share 31.38 29.56 23.61 15.47 13.05
Net Operating Income / Share 178.89 172.67 157.88 137.23 131.81
Free Reserves / Share 238.24 181.11 160.98 154.01 147.32

Profitability Ratios
OPM 17.54 17.12 14.95 11.27 9.90
GPM 15.78 15.11 12.47 8.41 6.84
NPM 26.80 17.90 13.50 10.88 8.72
RONW 10.97 14.36 13.15 9.18 6.71

Liquidity ratios
Debt/Equity 0.52 0.21 0.18 0.20 0.23
Current Ratio 1.12 1.04 1.12 1.09 1.31
Quick Ratio 0.57 0.55 0.53 0.62 0.83
Interest Cover 5.80 13.63 14.23 8.61 5.06

Turn Over Ratios

Sales/Total Assets 23.52 82.20 23.81 34.09 8.86
Sales/Fixed Assets 4.70 4.25 3.16 2.65 2.38
Sales/Current Assets 2.60 3.10 2.63 2.70 2.12

No of Days of Working Capital 15.31 4.38 15.12 10.56 40.64
CAR 0.00 0.00 0.00 0.00 0.00

Performance/Financial Indicators (As per Form III)
(Rs. in Crores)

Tata Tea Limited
Year Ending March 31, 2006 2007 2008 2009
Share Capital 56.22 80.86 80.86 80.86
Tangible Net Worth 1161.26 1565.56 1715.39 2057.42
Net Block 250.31 243.97 266.28 322.78
Current Assets 502.12 566.42 831.78 923.14
Current Liabilities 394.33 504.12 621.28 688.83
Net Working Capital 107.79 62.30 210.50 234.31
Net Profit/Loss 140.17 306.56 348.36 450.55
Cash Profit/Loss 159.60 325.10 376.05 482.43
Current Ratio 1.27 1.12 1.34 1.34
Total Outside Liability/Tangible Net Worth 0.46 0.73 0.69 0.56

Net Sales 968.20 1054.47 1148.75 1251.85

Other Income 49.64 224.82 297.03 369.15
Profit Before Tax 183.76 349.76 397.45 514.03
Net Profit After Tax 140.17 306.56 348.36 450.55
Depreciation 19.43 18.54 27.69 31.88
Cash Generation 159.60 325.10 376.05 482.43
Fixed Assets 250.31 243.97 266.28 322.78
Term Liabilities 141.84 635.99 562.49 453.69
Net Profit/Net Sales ( %) 14.48% 29.07% 30.33% 35.99%
Diviedend Paid 76.93 108.52 108.52 108.52
Dividend/Net Profit (%) 41.86% 31.03% 27.31% 21.11%

Comments on working results and financial

position On working results

A. Production (for the previous Financial Year) : The performance of the company improved by 3
during the year 2006-2007. Gross Revenues stoo
at 1055 crores. Total production of tea was 826 l
Kg against 809 lac kg for the year 2006.

Diversified Businesses: During the year, th

global revenues increased significantly by 30%
and comprising 75% of the total group income.

B. Sales turnover :
Projected Sales Qty: :
Value: 2007 Rs 1054.56 Crores
Actual for the year Qty: : Rs 968.34 Crores
Value: 2006
Percentage increase over previous year : 8.91% increase over last year sales
Reasons for not achieving the projections/ :
decline in sales

C. Profitability for the year 2007 : Improved by 118% over the year 2006.
operative profit for the year 2007 : Rs 163.25 crores
Actual operative profit fortheyear 2006 : Rs 143.09 crores
Reasons for variation : Improved by 14%.
On financial position (See notes under
Individual Forms)
a) Remarks on retained profits : The company has been paying dividend regularly.

b) Remarks on tangible net worth : The tangible net worth of the company is R
1565.56 crores as on March 31, 2007. Th
company’s net worth is satisfactory considering i
outside liability.
c) Remarks on net working capital : Net working capital of company has increased which is due to
increase in the current asset due to an increase in stock of ra
material to meet project demands and also due to increase
number of advances in the expansion process under construction
d) Remarks on current ratio : Current ratio has decreased largely due to a
increase in the current liability by way of payme
of debentures.
e) Remarks on total outside liabilities to TNW : This ratio has been increased due tolarge borrowing in terms
Bridge loan (shown under NCL) as being replaced by
financing facilities and TL from ICICI. However, it isstill belo
the 1 ratio.
f) Remarks on investments/advances to : There is significant investment in subsidiaries as well as
associate concerns acquisitions in order to go global as per company’s policy
mentioned in AR in order to expand the market.
g) Remarks on diversion of funds : There is no apparent sign of diversion of fund. Surplus funds ha
been invested in short term avenues and capital gains exempti
bonds. Repayments of relatively expensive borrowings were al
done by way part repayment of bridge loans in order to save
interest costs.

h) Remarks on borrowing from friends and : The company does not follow a practice
relatives borrowing from friends and relatives.
i) Remarks on overdue statutory liabilities : There is no such over due statutory liabilities.

j) Remarks on contingent liabilities not provided : There are no negative remarks.

k) Does the account show signs of incipient : We do not perceive any such sign prima facie.
VIII. ASSESSMENT OF TERM LOAN/DPG (Fill up Annexure – III if there
is a request for term loan/DPG:

Not Applicable since it is assumed that the increase in the Term loan by 10% is already
sanctioned. Further, the company already has a sanctioned limit of Rs.2250.00 lacs with
ICICI bank, information with respect to it is provided at Note 8.



The actual production/sales for the last 2 years and estimation/projection for
the ensuing/next year.

Year Sales ( Rs Crores)

Quantity Values

2005-06 968.20
2006-07 1054.47
2007-08 1148.75
2008-09 1251.85

Present actual monthly sales during current year (upto date of submission of

2007-08 Rs. in Crores

Ist Quarter Sales (June 07) 290.01
2nd Quarter Sales (Sept 07) 319.05

Achievability of estimated/projected production/Sales:

(Describe the constraints faced, if any, in achieving the projections in previous
years and steps taken to achieve the projections)

The Indian Tea Industry

Revised estimated total production of tea in the country as per Tea Board during 2006 was 956
million kgs. i.e. about 36 million kgs higher than the previous year. Exports during the year at 204
million kgs. was higher by 16 million kgs than the previous year, thereby releasing an additional 20
million kgs approximately in the domestic market. As per the statistics released, demand growth
has been 3.3% in a longer time frame of 8 years. Based on these revised statistics, the Packet tea
market seems to have grown to 352 million kgs in 2006-07 compared to 340 million kgs in the
previous year. The same trend is expected to remain.

During 2006-07 Tetley recorded strong performance in the UK, Canada, Western Europe and
developing markets.In May 2006 Tetley acquired JEMCA, the leading speciality tea manufacturer
and marketer in the Czech Republic. Acquisition of JEMCA, has enabled Tetley to reach a leading
market position in an area where hitherto the company was not strongly represented and this has
also given the company access to a low cost manufacturing facility in Eastern Europe. During
2006-07 Tetley also acquired a share in Joekels Tea Packers(Proprietary) Limited of South Africa
which would enable them to enter the South African market. In the largest market for Tetley i.e UK
Tetley not only recorded higher volume of sales in fiercely competitive market, where it has
continued to be the number 1 brand. Global Branded Turnover of the Tata Tea Group from
primarily a plantation company, the company has transformed itself into a branded consumer goods
company and for the year under review the consolidated turnover of the Company including all its
subsidiaries was Rs. 4103.23 crores or nearly US$ 1 billion company compared with Rs. 3151.12
crores, in the previous year, of which 89% was contributed by the Group’s worldwide branded tea
and coffee business. The company is no longer dependant on one geography.Coupled with the
restructuring of North India Plantation operations and a global earnings of 75% along with
continuous R&D, andexpansion globally, we feel that the projected turn over is realistic and
achievable. And a bankable option.

Detailed operating statements for achievable level of production/sales
are enclosed as annexure – VI

Assessment of Working Capital Requirements:

(Rs. in Crores)

See Form IV and V with notes.

Comments on the
levels of current assets
a) Raw material The raw material mainly consists plucked tea
b) Stores & Spares: Stores and spares are in the form of spares
required for the heavy machinery used in the
operations/processing of tea leaves.

c) Semi finished goods: The company’s SIP mainly consists of the

tealeaves, coffee beans being processed
with/without herbs etc.
d) Finished Goods Stock of finished goods is in the form of Tea and
Coffee packed.
e) Receivables The receivable level consists of mainly the
domestic receivable and the holding period is going
to increase slightly by taking advantage of the
increase in sundry creditors holding period.
f) Other current assets The other current assets consist of a significant
portion of the current asset. This is due to the fact
that in the sufficient advances and security
deposits are needed for various purposes when
one expands globally.

Comments on current

a) Creditors for purchase The company purchases material on credit and this
consists of the major trade creditors of the
company. In recent years the company has been
able to realize higher credit from its supplier
vendors and this trend is going to be maintained
since company’s expansion into new markets are
continuously increasing.

b)Advances from Nil.

c) Other current liabilities The other current liability is expected to be in line

with the historical trend.

Build up of NWC (Rs. in Crores)

See Form V with Notes

Non-Fund Based Limits: Not Applicable to the company as company is

taking fund based Working capital loan.

a) Letter of Credit Limits:

Sight Usance Total

Assessment of sight LC:

Assessment of Usance LC:

As the company is importing as well as exporting , There is a huge

scope for such facility which should be explored. This will also
reduce the cost of borrowing by saving on interest cost.

b) Guarantee Limit:


(Separate assessment shall be made fro performance guarantee, advance

payment guarantees, guarantees in lieu of EMD, and other guarantees)


Security: Particulars of securities are as follows:

Existing Proposed

Description Value Description Value
( Rs ( Rs
crores ) crores )
Primary First Charge on 89.50 First Charge on Current 102.92
Current Assets of crores Assets of the company
the company ranking pari passu with
ranking pari passu the other working
with the other capital bankers.
working capital
Collateral Not Applicable Not Applicable


The margin for the existing limits and proposed limits are as follows:
For Existing Limits For Proposed Limits
Facility Margin Facility Margin
Receivable SOD 25% SOD 25%

Guarantors: This is not applicable to the company

Name and Address

Net worth as on
Whether assessed for
Whether copies of
obtained and
Total Income
Liabilities with other

Rate of Interest: Particulars of rate of interest charged /recommended

are as follows:

Charged for existing limits Recommended for proposed


Facility Rate of Facility Rate of
Interest Interest
SOD SOD Rs 13.42 0.5% above
Crores PLR subject to
a minimum of
13.50 % p.a.
payable at
monthly rates.



Facility Existing Proposed

a) Fund SOD TL-Rs.22.50 13.42 Crores
Based crores
tal 35.92 Crores
b) Non Fund None NIL NIL

CASE OF CONSORTIUM. The proposed fund based limit is within the
MPBF of the company.







XVI. POSITION REGARDING OUR EXPOSURE: Our proposed exposure will

be within the prudential norms of the Reserve Bank of India.


It is a growing industry when we look at it globally and the company has
well strategic focus in this area with 43 years of experience and
continuously growing. Hence, has good prospects.


The company because of its inherent strength in global expansion success and
EVA implementation at the organisatiuon level. The company EVA grew by Rs.
100 millin in 2007 with well R&D has sustainable competitive advantage.

Company is a good client with which long term relationship can be developed
which will help bank in realizing more deposits by attracting company’s
account as well as that of extending non fund based facilities in future
alongwith cash management facilities.

(Indicate the extent of ancillary income, deposits maintained with us etc.)





We recommend sanction of the following credit limits on the terms and

conditions mentioned against them, valid up to for a period of 12 months.
Facility Limit (Rs in ROI/Commn Margin Security
Crores )
SOD 13.42 0.5% above 25% on 1st Charge on all

PLR subject Receivable current assets of
to a the company
minimum of ranking pari passu
13.5% p.a. with other
working capital

Collateral Securities: Nil

Name of guarantors: None

Other terms of sanction: None

Asst/Sub Manager Sr Br. Manager

Date of forwarding the Proposal to ZO


Based on the information available in the annual report

1. Name of the Borrower Tata Tea Limited

2 Details of existing credit facilities
I With Our Bank
Facility Limit Date of Balance Overdues Rate Securi
Document as on of
A Fund Based Nil
1) ODH
2) DBD
5) CDD
B Non Fund Based Nil
1) BG
2) ILC
3) FLC
C Term Credit Rs. 2250.00 lacs as per annual report 2006-2007
Total Indebted Rs.2250.00 lacs
ness to our Bank
( A+B+C)
II With other TL- Rs. 4500.00 with HDFC; Bridge Loan-Rs.55000.00(Bank N/A
Bank/Institutions WC Finance- Rs. 8949.77 lacs from HDFC
3.a) Asset N/A
b) Amount of N/A
Review of Operations : NIL
1. Comments on utilisation of
ODH Limit:
2 Comments on bills
Whether the Bills are paid on
No of Bills returned during the
above period and amount
Details of Present overdue
bills( such as date of
discount, amount, drawee
name, due date)
Steps taken for Regularisation N/A

3 Letter of Credit N/A
4 Guarantees ( last 12 month N/A
period ended)
No of Guarantees Issued
Total Value of Guarantee
Commission Earned
Particulars of Invocation of
Particulars of Guarantee
outstanding beyond validity
Steps taken for cancellation
of the guarantee
5 Value of Account ( For 12 Term loan of ICICI had not been utilized
Months Period Ended) Due to insufficient time.
Interest Earned
Discount Earned
Exchange Earned
Commission Earned
6 Term Loans/DPG Funds not utilised per annual report 06-07
7 Foreign Exchange Business N/A
Total Foreign Business Import Export-Rs.16150 lacs
Rs. 3034 lacs Acquisition-
handled by the Co for
Rs.55000 lacs
the year ended 31.3.07
Business Routed through the N/A N/A
bank during the said
Whether Company’s entire exports are Directly / through subsidiaries
effected directly or any part thereof is
routed through another agency
8 Other Ancillary Business No information
No Amount Commn Earned
Bill Sent on Collection
MTs/TTs/DDs purchased
IBCs received
9 Deposits
10 Dividend /Interest Payment
/Warrants handled/income
11 Others( Merchant Banking
Business Income etc)
12 General
Are documents in order and in Creation of charge is pending for the term loan
Whether joint documentation is N/A
done ( in case of consortium
advance )

Date of Search Report
Are Charges in Creation of charge is pending for the term loan
Details of terms of existing No information except insuffiecient time.
sanction which are not complied
with and reasons
Is Insurance cover available N/A
and are policies current and
particulars duly recorded
/policies held in custody as
Any Unsatisfactory features
from inspection report of

a) Reserve Bank of India

b) Branch Inspection
c) Statutory Auditors Nil See Note below
d) Manager ( Audit/Concurrent


Annexure to the Auditors’ Report- (Referred to in paragraph 3 of the Auditors’ Report of even date to the
members of Tata Tea Limited on the financial statements for the year ended 31st March, 2007)

Point 16. In our opinion, and according to the information and explanations given to us, on an overall basis, the
term loans have been applied for the purpose for which they were obtained except for one term loan of Rs. 2250
lakhs drawn from a bank towards end of the year. According to the explanations given by the management it
was not possible to apply the loan immediately for the purpose for which it was taken.


Particulars of operations in ODH account :

1. Not applicable since application for 1st loan from bank.

2. There is no negative comments on the existing WC loan from other bank by the auditors.

3. (Assumed)- Confidential report and opininon report from other banks have no negatiuve
comments on the company as well as the promoters and the directors from other banks in
terms of debit/credit summations, outstandings and net worth of the directors/promoters.

Note: Annexure to the Auditors’ Report-(Referred to in paragraph 3 of the Auditors’ Report of even date to
the members of Tata Tea Limited on the financial statements for the year ended 31st March, 2007)

10. The company has no accumulated losses as at 31st March,2007 and it has not incurred any cash
losses in the financial year ended on that date or in the immediately preceding financial year.

11. According to the records of the company examined by us and the information and explanation
given to us, the company has not defaulted in repayment of dues to any financial institution or bank
or debenture holders as at the balance sheet date.

12. The company has not granted any loans and advances on the basis of security by way of pledge
of shares, debentures and other securities.

13. The provisions of any special statute applicable to chit fund/nidhi / mutual benefit
fund/societies are not applicable to the company.

14. In our opinion, the company is not a dealer or trader in shares, securities, debentures and other

15. In our opinion and according to the information and explanations given to us, the terms and
conditions of the guarantee given by the company in a previous year and released during the year,
for a loan taken by a party from bank, are not prejudicial to the interest of the company.

16. In our opinion, and according to the information and explanations given to us, on an overall
basis, the term loans have been applied for the purpose for which they were obtained except for one
term loan of Rs. 2250 lakhs drawn from a bank towards end of the year. According to the
explanations given by the management it was not possible to apply the loan immediately for the
purpose for which it was taken.

17. On the basis of an overall examination of the balance sheet of the company, in our opinion and
according to the information and explanations given to us, there are no funds raised on a short-term
basis, which have been used for long-term investment. For this purpose bridge loans from banks for
acquisitions have not been considered as the same are being replaced by long term finance.



Not applicable (assumed done separately).

Not Applicable since it is assumed that the increase in the Term loan by 10% is already
sanctioned. Further, the company already has a sanctioned limit of Rs.2250.00 lacs with
ICICI bank, information with respect to it is provided at Note 8.



1. Segment: Sales figure for the last three years is as follows for the
three segments of the company as consolidated:

Segments 2004-05 2005-06 2006-07

Tea Segment Rs. 2849.50 Rs. 2944.01 Rs. 3332.19
Crores Crores Crores
Coffee Segment Rs. 186.4 Rs. 162.22 Rs.692.26
Crores Crores Crores
Others segments Rs. 20.7 crores Rs.18.33 Rs. 18.79
crores crores

2. Sales: The sales for the company have been registering a consistent
increase over a period of last three years and the same is expected to

2004-05 2005-06 2006-07

Rs 896.32 Crores Rs. 968.20 Crores Rs. 1054.47 Crores

Operative Profit: The PAT for the company has been increasing
consistently over the years.

2003-04 2005-06 2006-07

Rs. 128.93 Crores Rs. 186.93 Crores Rs. 306.56 Crores

Actual figures for quarter period ending Sept.2007

Quarter ended Year ended Rs. cr

year 2007/09 2006/09 var % 2007/03 2006/03 var %
Sales Income 319.05 274.00 16.44 1,070.35 982.05 8.99

Other Income 18.40 48.78 -62.28 75.76 57.96 30.71

Expenditure 243.38 202.65 20.10 872.67 806.26 8.24

Interest 2.49 3.85 -35.32 11.63 8.97 29.65

Gross Profit 91.58 116.28 -21.24 261.81 224.78 16.47

Depreciation 5.31 4.79 10.86 18.54 19.43 -4.58

Tax 19.51 15.57 25.31 43.20 43.59 -0.89

PAT 64.81 163.92 -60.46 306.57 186.93 64.00

Equity 61.84 56.22 10.00 59.03 56.22 5.00

OPM (%) 23.72 26.04 -2.32 18.47 17.90 0.57

GPM (%) 22.94 24.64 -1.70 17.38 16.99 0.39

NPM (%) 20.31 59.82 -39.51 28.64 19.03 9.61

3. Depreciation: The depreciation has been charged as per Indian Company Act 1956.


1. The Net Worth of the company has increased by Rs 404.3 Crores owning to ploughing back
of net profit, fresh capital and share premium.

2. The current ratio of the company as on 31.03.2007 was 1.12 as against 1.27 as on
31.03.2006 considering the bridge loan as longterm liability sinceitspurposeisforlong term
and that it was issued against a long term loan that isit being replaced by long term
financing. (per Auditors report-point17), (See Note-12, point-21). Further, this makes the
financial more conservative because the CR has now improved and slipping back in future
will effect its market cap as well as the breaking of standard covenants of WC finances.

3. The total outside liabilities to tangible net worth has increased from 0.46 to 0.73 which is
still below 1.00 and hence can be termed as very impressive. The increase is mainly due to
the bridge loan of Rs. 55000.00 lacs for acquiring the EIB.

4. Receivables other than export and deferred receivables expressed in Month’s domestic sale
is at 0.71 and including exports is 0.87, an increase of 5 days, which is reasonable whereas
only exports is also 0.87 which is very reasonable.

5. The level of raw material expressed in Month’s consumption as on 31.03.2007 is at 2.59

inclusive of imports and 2.55 exclusive of imports which is reasonable considering the fact
that the plucking follow a cycling/seasonal trend. Hence, inventory building will be a normal
trend in this industry.
6. The level of finished goods expressed in Month’s cost of sales as on 31.03.2007 is at 1.53
which is reasonable considering the fact that the plucking follow a cycling/seasonal trend.
Hence, inventory building will be a normal trend in this industry.

7. The level of Stock in Process expressed in Month’s cost of production as on 31.03.2007 is at

Nil position which is in tune with the processing time being low.

8. The level of Creditors for purchase of raw materials expressed in Month’s purchase as on
31.03.2007 is at 4.45.

9. The investment in the subsidiaries, group companies & integrated joint ventures as on
31.03.2007 is Rs 1788.77 Crores.

10. The company is investing in subsidiaries through global expansion in order to increase the
Net worth, its global sales account for 75% of the total sales & as per Annual report
company plans to continue with this , at the same time it is slowly restructuring its Indian
operations particularly in the plantation sector..

11. The Key financial ratios for the last five years are as follows:

Key Financial Ratios

2007/03 2006/03 2005/03 2004/03 2003/03
EPS 51.93 33.25 22.93 16.28 12.56
CEPS 55.08 36.71 26.84 20.20 16.59
Book Value 257.81 202.67 182.70 169.58 170.18
Dividend/Share 15.00 12.00 10.00 8.50 7.00
OPM 17.54 17.12 14.95 11.27 9.90
RONW 10.97 14.36 13.15 9.18 6.71
Debt/Equity 0.73 0.46 0.18 0.20 0.23
Ratio 1.12 1.27 1.12 1.09 1.31
Interest Cover 5.80 13.63 14.23 8.61 5.06

12. The shares of the company are traded in Stock Exchanges and the movement of the
share price during the last 24 months was as follows:

Performance in comparison to broad-based indices:


AUDITORS COMMENTS: (See Note-10, 11, 12)

How the auditors comments have been treated in analysis of Balance Sheet.

i) On Revaluation of Fixed Assets: No revaluation has been carried out during the
current year.

ii) On Change of method of Depreciation: No change in the method of depreciation.

iii) On loans and Advances given to concerns within the group: The Company has not
granted any loans, secured or unsecured, to companies, firms and other parties
covered in the register maintained under section 301 of the Companies Act, 1956
during the year. Accordingly, paragraphs 4(iii)(b), (c) and (d) of the Order are not

iv) The Company has not taken any loans, secured or unsecured, from companies, firms
and other parties covered in the register maintained under section 301 of the
Companies Act, 1956. Accordingly, paragraphs 4(iii) (f) and (g) of the Order are not

v) On position of unserviceable stores/obsolete stocks : No such stock.

vi) On position of overdue/irrecoverable debtors: Such debtors above six months have
been seperated.

vii) On disputed liabilities not provided for: No such liabilities as per our knowledge
based on company’s declaration.

viii) On valuation of Inventories: At cost or Net Reliasable value whichever is lower.

ix) Others: No adverse comment can be found in the audited balance sheet.

x) There are no funds raised on a short-term basis, which have been used for long-term
investment. For this purpose bridge loans from banks for acquisitions have not been
considered as the same are being replaced by long term finance.

The Overall Financial Position and working results based on the above analysis is satisfactory

Manager Chief Manager


Name of theBranch/Place: