Sei sulla pagina 1di 23

E-Newsletter – No.

04 – 9/2013

CONTENTS

LATEST NEWS FOR CURRENT AND NEW STANDARDS

ISO/IEC 27001: New version to better tackle IT


security risks ................................................................................... 01
ISO gives thumbs up to occupational health and
safety work ...................................................................................... 02
ISO 9001:2015 and beyond – Preparing for the
next 25 years of quality management standards ...............03

NEW LOCAL & FOREIGN REQUIREMENTS AND


REGULATIONS

Food and Seafood ...........................................................................06


Medical ...............................................................................................08
Automotive .......................................................................................08
Agriculture .........................................................................................09
Garment ..............................................................................................10

EXPERT CORNER

MANAGING HEALTH AND SAFETY -


Five steps to success .....................................................................11

BUREAU VERITAS CERTIFICATION VIETNAM

Customer Services Team of Bureau Veritas Certification


Vietnam ..............................................................................................17

TRAINING CENTER OF BUREAU VERITAS VIETNAM


Bureau Veritas Vietnam lauched new training website ..18
Training Promotion for 4rd Quarter
(From 01/07 to 30/09/2013) ..................................................19
Training courses in 4th Quarter, 2013 ....................................20
LATEST NEWS FOR CURRENT AND NEW
STANDARDS E-Newsletter – No. 04 – 9/2013

New version of ISO/IEC 27001 to better tackle IT


security risks
ISO/IEC 27001, the popular information
security management system standard is
being revised, with the new version set to be
published in October 2013.
We spoke to Edward Humphreys, Convener of the
working group responsible for the development
and maintenance of ISO/IEC 27001, to find out
how the revision is going to affect you, the
standard user. What is the next step in the revision process?
What are the major benefits of the new The revision of the 2005 edition is now at the
edition? FDIS (Final Draft International Standard) stage.
We have brought the new edition up to date, This will be completed in early September after
taking into account the experiences of users who which any typographical edits will be made ready
have implemented, or sought certification to, for the expected launch in October. At this point
ISO/IEC 27001:2005. The idea is to provide a the new edition of ISO/IEC 27001 will be
more flexible, streamlined approach, which available for purchase and the 2005 version
should lead to a more effective risk management. withdrawn.

We have also made a number of improvements to I am certified to ISO 27001:2005. What will
the security controls listed in Annex A to ensure this revision mean for me?
that the standard remains current and is able to Organizations certified to the 2005 edition of the
deal with today’s risks, namely identity theft, risks standard will need to upgrade their information
related to mobile devices and other online security management system to comply with the
vulnerabilities. requirements of the new edition. The transition
Finally the new ISO/IEC 27001 has been modified period for upgrading has not yet been decided but
to fit the new high-level structure used in all typically this is two-three years from when the
management system standards, making its new edition is published. In addition, accredited
integration with other management systems an certifying bodies should also use the transition
easy option. period to update their activities to fit the
requirements of the new edition.
What are the benefits of modifying the new
ISO/IEC 27001 to fit the new high level At the end of this transition period, the only valid
structure for management system standards? certificates will be those that state conformity to
the new requirements of ISO/IEC 27001:2013.
Aligning ISO/IEC 27001 to the new structure will
help organizations wanting to implement more How much effort will it take to go from the old
than one management system at a time. The version to the new version?
similarity in structure between the standards will Upgrading to the new edition of ISO/IEC 27001
save organizations money and time as they can should not prove particularly problematic. The
adopt integrated policies and procedures. transition period helps as it means the effort
For example, an organization might want to required can be part of a staged work programme
integrate their information security system and integrated into continual improvement
(ISO/IEC 27001) with other management systems activities and planned surveillances audits.
such as the business continuity management (Source: www.iso.org)
(ISO/IEC 22301), IT service management
(ISO/IEC 20000-1) or quality management (ISO
9001).

Bureau Veritas Certification Vietnam © 1


LATEST NEWS FOR CURRENT AND NEW
STANDARDS E-Newsletter – No. 04 – 9/2013

ISO gives thumbs up to occupational health and


safety work

ISO has just approved the creation of a new Secretary of ISO/PC 283 Charles Corrie
project committee to develop an International comments: "The economic burden of poor
Standard for occupational health and safety occupational safety and health practices is
estimated at 4 per cent of global Gross Domestic
(OH&S).
Product each year, according to ILO. Employers
face costly early retirements, loss of skilled
The much-awaited standard will provide staff, absenteeism, and high insurance
governmental agencies, industry, and other premiums due to work-related accidents and
affected stakeholders with effective, usable diseases. The future ISO standard has the
guidance for improving worker safety in countries potential to improve occupational health and
around the world. The work will be overseen by safety management on a global level."
ISO Project Committee (PC) 283, Occupational
health and safety management systems -
Requirements. The ISO project committee will bring together
experts and interested stakeholders in OH&S
management. The committee's job will be to
According to ILO statistics, 6 300 people die every develop a standard following the generic
day as a result of occupational accidents or work- management system approaches pioneered by
related diseases - more than 2.3 million deaths the likes of ISO 9001:2008 for quality
per year. 317 million accidents occur on the job management or ISO 14001:2004 for
annually; many of these resulting in extended environmental management and since applied
absences from work. Many such accidents can be to other objectives.
prevented, and the future ISO standard will
provide, for the first time, an international
framework for OH&S best practice and, in so "Creating a safe work environment is critical to
doing, reduce work-related accidents, injuries and the success of any business, and is one of the
diseases worldwide. best ways to attract/retain staff and maximize
productivity. Though it's still in its infancy, the
future ISO standard will provide businesses
The secretariat of ISO/PC 283 has been assigned around the world with a strong foundation to
to the British Standards Institution, and its first achieve long-term success," further notes
meeting is expected to be held on 21-25 October Charles Corrie.
2013 in London, United Kingdom. The ISO project
committee will be tasked with transforming (Source: www.iso.org)
OHSAS 18001 (the OH&S management system
requirements) into an ISO standard.

Bureau Veritas Certification Vietnam © 2


LATEST NEWS FOR CURRENT AND NEW
STANDARDS E-Newsletter – No. 04 – 9/2013

ISO 9001:2015 and beyond - Preparing for the next


25 years of quality management standards
by organizations as an integral component of
their sustainable development initiatives”.
This pivotal role of quality management systems
as a basis for the economic growth component of
the sustainability agenda has often been
overlooked, with attention in recent years being
focused on the more topical elements of
environmental integrity and social equity (see
Figure 1).

First published in 1987, ISO 9000 has consistently


been ISO’s most popular series of standards. Now,
building on 25 years of success, ISO technical
committee ISO/TC 176, Quality management and
quality assurance, subcommittee SC 2, Quality
systems, is busy laying the groundwork for the
next generation of quality management
standards.
As we celebrate the “silver jubilee” of the ISO
9000 series of quality management standards, we
could view and discuss this key event in several
ways. Figure 1: Three aspects of sustainable
Reaping the rewards development.
For a start, we could look back at the incredible We should not forget, though, that the ISO 9001
success of these standards in promoting quality requirements standard is, and will probably
management (and ISO!) around the world. continue to be, the entry point for most
organizations seeking to implement any formal
We could congratulate ourselves that: they have management system. Although not a requirement,
consistently been ISO’s best-selling standards; third-party certification to ISO 9001 will remain a
they have firmly established a common platform key driver.
and language for organizations to discuss quality;
and, by defining requirements in ISO 9001, As we look to the future, however, it is important
Quality management systems, that give a base- to ensure that quality management is seen as
level confidence in an organization’s ability to much more than certification to ISO 9001 and that
provide conforming products, they have it really helps organizations to achieve long-term
facilitated world trade. success. This means promoting quality in the
widest sense of the word, and encouraging
Instead of self-congratulation, though, let us look organizations to look beyond compliance to a set
to the future. In particular, let’s review what of requirements. This could be achieved by
ISO/TC 176/SC 2 is doing to ensure its standards providing linkages to stimulate the use of, for
continue to provide a solid foundation for quality example, ISO 9004 and other ISO management
management over the next 25 years. system standards.
Looking to the future Basic principles revisited
ISO/TC 176/SC 2’s vision is for its products ISO/TC 176/SC 2, in collaboration with its
(primarily ISO 9001 and ISO 9004) to be counterparts at SC 1, Concepts and terminology,
“recognized and respected worldwide, and used

Bureau Veritas Certification Vietnam © 3


LATEST NEWS FOR CURRENT AND NEW
STANDARDS E-Newsletter – No. 04 – 9/2013
has recently undertaken a full review of the 9004, conducted in 10 languages, with a total of
quality management principles. From this, it is 11 722 responses from 122 countries.
pleasing (but not surprising) to report that they
The results of these activities, together with the
have stood the test of time, and that only a few
systematic review of ISO 9001 that was
minor adjustments are needed to update them for
completed in March 2012, indicated that while
the next generation of quality management
there is still significant satisfaction with the
standards.
current version of the standard, most people
consider a revision appropriate.
This is to keep ISO 9001 relevant, reflect changes
in its environment, and ensure it continues to
deliver “confidence in the organization’s ability to
consistently provide product that meets customer
and applicable statutory and regulatory
requirements”.
At the first meeting of ISO/TC 176/SC 2/WG 24,
Revision of ISO 9001, in Bilbao, Spain, in June
2012, the new work item proposal for the
revision of ISO 9001 was developed, together
with a draft design specification and project plan.
The group also developed a preliminary draft of
how the new standard could look following the
integration of the current version of ISO 9001
with the common text from Annex SL of the ISO
Directives.
The next revision of ISO 9001
The meeting’s outputs are being circulated to SC 2
Since the publication of the minor amendment to member bodies for ballot. Subject to the ballot
ISO 9001 in 2008, SC 2 has been carrying out being approved, drafting work is expected to
extensive research and preparation for the next begin in November 2012.
major revision (currently forecast for 2015). This
According to the draft design specification, the
involves activities such as :
revised standard should (among other things) :
 Developing a long-term strategic plan for SC 2
and its products  Provide a stable core set of requirements for the
next 10 years or more
 Conducting several open workshops during SC
2 plenary meetings including interactions with  Remain generic, and relevant to all sizes and
users of the ISO 9001 and ISO 9004 standards types of organization operating in any sector

 Participating in the work of the ISO/TMB Joint  Maintain the current focus on effective process
Technical Coordination Group, aimed at management to produce desired outcomes
increasing the alignment of ISO’s management  Take account of changes in quality management
system standards by developing a common systems practices and technology since the last
high-level structure, common definitions and major revision in 2000
some common text (now published as Annex SL
 Reflect changes in the increasingly complex,
to the ISO Directives)
demanding and dynamic environments in
 Studying the latest trends in quality which organizations operate.
management, including analyzing new concepts
 Facilitate effective organizational
that might be considered for incorporation into
future revisions of ISO 9001 and ISO 9004 implementation and effective conformity
assessment by first, second and third parties
 Analyzing data from a Web-based survey of
users and potential users of ISO 9001 and ISO

Bureau Veritas Certification Vietnam © 4


LATEST NEWS FOR CURRENT AND NEW
STANDARDS E-Newsletter – No. 04 – 9/2013
 Use simplified language and writing styles to This is to consider the need for extensive dialogue
aid understanding and consistent with the many interested parties involved. These
interpretations of its requirements include specific sectors whose own requirements
standards are based on ISO 9001, organizations
ISO 9001:2015 timeline
that have systems certified to ISO 9001:2008,
The proposed timeline for the development of ISO certification bodies, accreditation bodies and
9001:2015 is shown in Figure 2. While it is regulators.
appreciated that more aggressive fast-track
In view of the significant impact of any changes,
development routes are now available in ISO,
verification and validation work on the new
ISO/TC 176/SC 2 is planning a conservative
standard will be carried out using volunteer
approach and is likely to adopt the default three-
organizations in different parts of the world once
year timeline.
the committee draft stage has been reached.

Figure 2: Proposed high-level timing for development of ISO 9001:2015.


(Source: www.iso.org)

Bureau Veritas Certification will update more related news to you by next E-Newsletter. If you have any
questions or queries, please contact to us by email: bvmarketing@vn.bureauveritas.com

Bureau Veritas Certification Vietnam © 5


NEW LOCAL & FOREIGN REQUIREMENTS
AND REGULATIONS E-Newsletter – No. 04 – 9/2013

FOOD & SEAFOOD:

: Food and Drug Administration (FDA) gave new Removal of stringent control of radiation to
regulation to imported foods imported foods from Japan
Recently, the Food and Drug Administration (FDA)
announced that new regulation would be applied to
imported foods, including seafood. That is the final
terms of the Food Safety Modernization Act (FSMA).
The two new terms put American importers in the
obligation of verification of foreign suppliers to assure
that such suppliers fulfill the preventive method of food
safety and their certified food safety systems are similar
to the standards applied by producers in America.
Organizations which own the role of food safety
verification of foreign countries are also included in the
regulation.
Organizations shall define every possible hazard to
different type of food, maintain records for the purpose The Ministry of Agriculture and Rural
of verification. Any agency certified by FDA will be Development has just issued the official
eligible for verification service. FDA does not state that correspondence No. 966/BNN-QLCL and No.
organizations shall have products certified, but 1599/BNN to remove the stringent control of
according to the new regulation, certificate could be radiation residue of foods imported from Japan
used by FDA to consider the import approval of some to Vietnam. That decision resulted from the
highly suspected foods into America. The new actual examinations of radiation residues of
regulation is applicable to every kind of food imported foods imported from Japan, provided by the
to America, including seafood. A report said that more Department of Animal Health, the Department
than 90% of the seafood consumption is relied on the of Plant Protection and Japan. Moreover, VASEP
import. sent its official correspondence to the Ministry
of Agriculture and Rural Development to
That FDA’s regulation is highly welcomed by many
mention the difficulty removal to facilitate
organizations such as Produce Marketing Association, producers and exporters to improve
The Pew Charitable Trusts. However, FDA is now
competitiveness and decrease extra operational
behind the schedule of the new food act implemenation.
expenses. Within the last 2 years, after the
In June, 2013, the judge the Federal Court of California incident of radiation leakage, both Japan and
state requested FDA to promulgate all remaining Vietnam took fully stringent controls at ports
delayed regulations in the FSMA before 30/11/2013
and obtained considerably positive outcomes.
and to accomplish the regulation before 30/6/2015. Radiation hazards are brought to non-existence.
(Source: SeafoodSource; Reuters) The regulation came into force on 1/9/2013
(Source: http://baodientu.chinhphu.vn)

Bureau Veritas Certification Vietnam © 6


NEW LOCAL & FOREIGN REQUIREMENTS
AND REGULATIONS E-Newsletter – No. 04 – 9/2013

EU regulations on the import of animal co-products Enhanced control on seafood quality


and feeds to EU market exported to Russia
General requirements:
The website of the Russian Federal
According to the regulation No. 1069/2009 and 183/2005 Veterinary and Phytosanitary Surveillance
and guidances of European Committee, the export of
Service (VPSS) stated that due to the
animal co-products and feeds from a third country to EU
requires that third country to meet EU’s corresponding detection of bacteria which cause disease
conditions such as regulatory system, organization and and poisonous chemicals, VPSS launched
capability of competent authorities, hygiene conditions of the document no. ΦC-EH-7/10072 on
producers, disease control, chemical and antibiotic 09/8/2013 to apply the incremental
residues… The registration procedure to enable a control of food safety to animal food
country/organization to be in the export approval list to consigments imported from more than 20
EU is similar to that of registration for animal foods.
nations (including 14 seafood enterprises
Requirements in details: from 08 countries)
 Requirements of management systems: Any
organization involves in the processing, transportation, The National Agro Forestry Fisheries
trading activities related to animal feeds is subjected to Quality Assurance Department of the
HACCP food safety management system (stipulated in Ministry of Agriculture and Rural
the article 29 Regulation (EC) No. 1069/2009). Development required every exporter to
 Requirements of processing facility’s hardwares Russia to take pro-active and further
(stipulated in the article 25 Regulation (EC) No. control of food hygiene and safety. This is to
1069/2009), eg.: availability of effective cleaning and
prevent from being warned about the non-
sterilization, appropriate accessories for personal
hygiene such as toilets, dressing rooms and cleaning assurance of food safety and being imposed
sinks for workers … upon stringent control by VPSS.
(Source: http://www.nafiqad.gov.vn) (Source: www.argoviet.gov.vn)

Bureau Veritas Certification Vietnam © 7


NEW LOCAL & FOREIGN REQUIREMENTS
AND REGULATIONS E-Newsletter – No. 04 – 9/2013

MEDICAL:
ISO 13485 – Compulsory standard for medical equipment producers
The Ministry of Health drafts decree of medical equipment to stipulate the workplace conditions of
medical equipment production.
The Ministry of Health proposes that medical equipment producers shall own a production facility whose area
is eligible for the requirements of a certain manufactured medical equipment; shall own sufficient production
equipment and procedures; shall own product quality control procedure that is in conformity with the type of
manufactured medical equipment.
Also, producers shall own sufficient devices for product quality ISO 13485 is a standard which includes
examination that properly respond to the type of manufactured requirements for quality management
medical equipment or shall assign eligible contractors to the systems of medical equipment and
fulfillment of product quality examination; shall own storages to related service providers, in which
assure that medical equipment are maintained under good products are assured to be in
conditions and shall own vehicles to transport goods from conformity with requirements of
manufacturing sites to other sites that properly respond to the customers and laws, regulations.
type of manufactured medical equipment or shall assign eligible ISO 13485 highlights the harmonization
contractors to the fulfillment of storage and transportation of of requirements and regulations
medical equipment. In addition, according to the regulations, applied to the quality management
sufficient devices for fire and explosion prevention, labour system in the medical equipment
safety protection means, labour and environment hygiene shall sector. ISO 13485 is widely approved
be avaiable. and used by medical equipment
Especially, Medical equipment producers shall apply the quality producers allover the world. Currently,
management system that matches TCVN-ISO 13485 or it is a must-have condition for an
equivalent. The Minister of Ministry of Health is in charge of organization which want its products to
defining the timeline for ISO 13485 implementation of medical be widely accepted allover the world.
equipment producers.
(Source: www.chinhphu.vn)

AUTOMOTIVE:

New regulation on imported automobile quality examination


The Vietnam Register issued the Decision No. 634/VAQ on testing the
technical safety and environment protection (ATKT và BVMT) of the
imported pick-up double cabin truck. Instead of 1-truck sample
examination to replicate results for every next consignment, all
consignments now are being to be examined to prevent the possibility
of unintentionally approved low quality ones.
According to the Vietnam Register Department, the reason is due to the fact that some joint-ventures and
importers import pick-up double cabin trucks whose attached specifications mainly show that such types of
vehicle are not under approval of foreign competent authorities and the approval process for such types are
heavily complex and stringent in foreign countries. Responding to the public news of some newspaper
mentioning that the reason why the Vietnam Register Department requires to test every imported automobile
consignment is due to the “more jobs” for the newly established Testing centre of the Department located in
Thanh Tri, Mr Trinh Ngoc Giao – Director General of Vietnam Register responded: “That is completely not the
truth. The Department’s Testing Centre has the only function of emission testing while technical safety items
could not be fulfilled by this centre but by Department’s testers for each truck based on international
standards”.
(Source: www.giaothongvantai.com.vn)

Bureau Veritas Certification Vietnam © 8


NEW LOCAL & FOREIGN REQUIREMENTS
AND REGULATIONS E-Newsletter – No. 04 – 9/2013

AGRICULTURE: Mexico issued regulations on rice


imported from Vietnam.
Only 150 rice exporters up to 2015
Early this year, the National Service of
The Ministry of Commerce and Industry issued the Health, Food Safety and Quality
decision on the planning of rice exporters. Accordingly, (SENASICA), of the Mexican Secretariat of
Vietnam has only 150 rice exporters up to 2015. Agriculture, Livestock, Rural Development,
The Ministry of Commerce and Inndustry will no longer Fisheries and Food (SAGARPA)
consider registration until the completion of the above promulgated a regulation on the rice
number. imported from Vietnam to this country.
Mexico is a fairly new rice market of Vietnam
The Ministry of Commerce and Industry states that with large potentialities. Therefore, the new
certificate will be granted only to rice traders who own regulation on Vietnam rice import should alert
storages and rice processing plants that meet the local exporters to take prompt actions to
requirements of Decree No. 109/2010. In order to be sustain and enhance the rice export to Mexico.
continually eligible for the rice export certificate, traders
Accordingly, from 31/1/2013, polished rice
shall have a minimum export of 10.000 tonnes of rice/year.
from Vietnam to Mexico shall be accompanied
If continual rice export within 12 months is not achievable
by Phytosanitary certificate, certificate of
or the 2-year export number does not reach 20.000 tonnes,
origin from Mekong Delta River in Vietnam (ie.
issued certificate will be recalled.
Rice produce in the north, the centre and the
(Source:: http://vietstock.vn/ ) east-south area is not allowed to enter
Mexico).
Aqua-product import are under tight regulation in
America
The American Food and Drug Agency (FDA) proposed
more regulations for safer imported foods.

Rice shall contain no insects listed following:


One of the important regulations is importers are subjected Alphitobius diaperinus; Alphitobius
to comply with local safety standards as local producers laevigatus; Callosobruchus chinensis; Corcyra
do. Specifically, any whole-salers in and outside of America cephalonica; Dinoderus minutus; Latheticus
shall submit an official plan, which states what they have oryzae; Lophocateres pusillus; Palorus
done to their products without causing disease after use, to foveicollis; Palorus ratzeburgi; Palorus
American authorities. A typical example is farmers shall subdepressus; Setomorpha rutella and
provide proofs of clean water for spraying. Tenebroides mauritanicus.
According to FDA, around 15% total foods are imported The imported rice shall contain no grains or
from 150 countries to America for civil consumption. mixed soil. In Vietnam, rice shall be fumigated
Currently, FDA relies on the food testing sites located along by TFA phosphide tablet or powder under
the border. Actullay, less than 2% of imported foofs are normal atmosphere.
tested. That now has changed, according to the words of Rice shall be packed in new polyethylene,
the deputy director of FDA, Michael Taylor. FDA’s new vacummed bag whose weight is not greater
regulation imposes the importers upon the review of the than 50 kg, which is convenient for consumer.
whole supply chain and identification of safety risks. Every Product name, origin shall be clearly marked
company shall maintain records of what they have done to on the package and they will be considered
deal with risks. with other brands to be sold in Mexican
market.
Source: http://www.baocongthuong.com.vn/
(Source: Vietnam Agriculture Newspaper)
Bureau Veritas Certification Vietnam © 9
NEW LOCAL & FOREIGN REQUIREMENTS
AND REGULATIONS E-Newsletter – No. 04 – 9/2013
GARMENT:
Textile sector planning for innovation
The Vietnam textile development strategy up to 2015, vision up to 2020 is approved by the Decision 36/2008
of the Prime Minister.
Within the last five years, the Vietnam textile industry
has show its positive shift. However, the current
restraint leads to an early planning to respond to the
increasingly wide global integration.
According to the assessment of Vietnam Textile
Institute, one of the current weaknesses is the low rate
of localization of materials such as cotton wool,
thread, cloth, yarn, wool, mex, button, buckle which is
not adequate for export. For example, the domestic
production of cotton wool only respond to 3 - 4% of
consumption demand. In 2012, Vietnam has no choice
other than importing 418 thousand tonnes of cotton
wool while a majority of machines, equipment, spare parts, chemical and agents are also imported.
In order to help textile industry being in line with the new market trend, especially capturing market
expansion opportunities when the Asia-Pacific Trade Agreement is to be signed in the future, the Vice
Director of the Vietnam Textile Group, Le Tien Truong mentioned that local enterprises should improve
their internal strengths such as market research, design, production…
In spite of obstacles dut to the global economic crisis, some well-capability textile enterprises are
expanding their investments toward rural area. This is not only due to the local abundant workforce but
also to the future chances borne from the Free Trade Agreements that Vietnam is negotiating with other
countries. CEO of Garment 10 Corp., Than Duc Viet said that the company is expanding its activities to wait
for the opportunities from the Free Trade Agreement (FTA) with EU and TPP. All organizations expect the
issuance of the agreement approval in 2014. This is really a valuable chance for Vietnam textile industry to
export to those countries which are member of the agreement.
Source: http://www.xaluan.com/

Bureau Veritas Certification Vietnam © 10


EXPERT CONNER
E-Newsletter – No. 04 – 9/2013

Managing health and safety - Five steps to success

This booklet summarizes the key messages of the latest edition of Successful health and safety management
(HSG65) which retains the well-received framework for managing health and safety set out in earlier editions,
as well as providing improved guidance on:
 Planning for health and safety;
 Accident and incident investigation;
 Health and safety auditing.
This booklet also explains what is involved in good management of health and safety and the cost of getting it
wrong. It is aimed at directors and managers and should also help supervisors, owners of small firms, employee
representatives, insurance companies, trade associations and other key players. Many of the messages will be
of interest to small and medium-sized firms, who will find further information in Essentials of health and safety
at work and five steps to risk assessment - see page 11 for details.
Key elements of successful health and safety management:

Information link
Control link
Policy
Policy Development

Organizing Organization
Development

Planing and
Auditing Implementing

Developing
Measuring techniques of
Performance planning, measuring
and reviewing

Reviewing
Performance
Feedback loop to
improve performance

Bureau Veritas Certification Vietnam © 11


EXPERT CONNER
E-Newsletter – No. 04 – 9/2013
Why manage health and safety?
In Vietnam, there were 6777 cases of occupational accidents
and 6,967 victims in 2012. Of these, 552 accidents caused
deaths with the number of deaths were 606 people
(www.thanhnien.com.vn)
Accidents and ill health are costly to workers and their
families. They can also hurt companies because, in addition
to the costs of personal injuries, they may incur far greater
costs from damage to property or equipment, and lost
production.
With very few exceptions, employers have to have liability
insurance cover for injuries and ill health to their employees.
They will also have insurance for accidents involving
vehicles and possibly third-party and buildings insurance.
However, insurance policies only cover a small proportion of
the costs of accidents.
Costs not covered by insurance can include:
 Sick-pay;
 Damage or loss of product and raw materials;
 Repairs to plant and equipment;
 Overtime working and temporary labour;
 Production delays;
 Investigation time;
 Fines.

HSE studies have found that uninsured costs outweigh those covered by
insurance policies. In a wide range of business sizes and activities, the
total uninsured losses from day-to-day accidents ranged from twice up to
36 times the total paid in insurance premiums in the same year; the
average was around ten times the amount paid in premiums.
So in some cases, you could think of accident costs like an iceberg, with
the majority of the losses uninsured and hidden below the water line.
Directors and managers can be held personally responsible for failures to
control health and safety. Can you afford such failures? Do you really
manage health and safety? This booklet shows you how. It lists five steps
to success. Following them will help you to keep your staff at work and
reduce the costs of injuries, illness, property and equipment damage. You
will have fewer stoppages, higher output, and better quality. By
complying with the law and avoiding fines you will avoid damaging
publicity. You cannot be a 'quality' organisation unless you apply sound
management principles to health and safety. Inspectors visiting your
workplace will want to know how you manage health and safety. If an
accident occurs, you, your systems, procedures, and employees will come
under scrutiny. Will they stand up to examination? Read about the five
steps and ask yourself the five questions after each one. Get your
managers and staff to discuss them.

Bureau Veritas Certification Vietnam © 12


EXPERT CONNER
E-Newsletter – No. 04 – 9/2013

Step 1: Set your policy


Your health and safety policy should influence all
your activities, including the selection of people,
equipment and materials, the way work is done
and how you design and provide goods and
services. A written statement of your policy and
the organization and arrangements for
implementing and monitoring it shows your staff,
and anyone else, that hazards have been
identified and risks assessed, eliminated or
controlled.
A hazard is something with potential to cause
harm. The harm will vary in severity some
hazards may cause death, some serious illness or
disability, others only cuts and bruises. Risk is the
combination of the severity of harm with the
likelihood of it happening.
Ask yourself:
1. Do you have a clear policy for health and
safety; is it written down?
2. What did you achieve in health and safety last year?
3. How much are you spending on health and safety and are you getting value for money?
4. How much money are you losing by not managing health and safety?
5. Does your policy prevent injuries, reduce losses and really affect the way you work? Be honest!

Step 2: Organize your staff


To make your health and safety policy effective you need to
get your staff involved and committed. This is often referred
to as a 'positive health and safety culture'. The four 'Cs' of
positive health and safety culture:
 Competence: recruitment, training and advisory support.
 Control: allocating responsibilities, securing commitment,
instruction and supervision.
 Co-operation: between individuals and groups.
 Communication: spoken, written and visible.

Competence:
o Assess the skills needed to carry out all tasks safely.
o Provide the means to ensure that all employees,
including your managers, supervisors and temporary
staff, are adequately instructed and trained.
o Ensure that people doing especially dangerous work have the necessary training, experience and other
qualities to carry out the work safely.
o Arrange for access to sound advice and help.
o Carry out restructuring or reorganization to ensure the competence of those taking on new health and
safety responsibilities.

Bureau Veritas Certification Vietnam © 13


EXPERT CONNER
E-Newsletter – No. 04 – 9/2013

Control:
o Lead by example: demonstrate your commitment and
provide clear direction - let everyone know health and safety
is important.
o Identify people responsible for particular health and safety
jobs – especially where special expertise is called for, eg
doing risk assessments, driving fork-lift trucks.
o Ensure that managers, supervisors and team leaders
understand their responsibilities and have the time and
resources to carry them out.
o Ensure everyone knows what they must do and how they
will be held accountable - set objectives.
Co-operation:
o Chair your health and safety committee - if you have one.
Consult your staff and their representatives.
o Involve staff in planning and reviewing performance, writing procedures and solving problems.
o Co-ordinate and co-operate with those contractors who work on your premises.
Communication:
o Provide information about hazards, risks and preventive measures tom employees and contractors
working on your premises.
o Discuss health and safety regularly.
o Be 'visible' on health and safety.

Ask yourself:
1. Have you allocated responsibilities for health and safety to specific people – are they clear on what they
have to do and are they held accountable?
2. Do you consult and involve your staff and their representatives effectively?
3. Do your staffs have sufficient information about the risks they run and the preventive measures?
4. Do you have the right levels of expertise? Are your people properly trained?
5. Do you need specialist advice from outside and have you arranged to obtain it?

Step 3: Plan and set standards


Planning is the key to ensuring that your health and
safety efforts really work.
Planning for health and safety involves setting
objectives, identifying hazards, assessing risks,
implementing standards of performance and
developing a positive culture. It is often useful to
record your plans in writing. Your planning should
provide for:
 Identifying hazards and assessing risks, and
deciding how they can be eliminated or
controlled;
 Complying with the health and safety laws that
apply to your business;
 Agreeing health and safety targets with managers
and supervisors;
Bureau Veritas Certification Vietnam © 14
EXPERT CONNER
E-Newsletter – No. 04 – 9/2013
 A purchasing and supply policy which takes health and safety into account;
 Design of tasks, processes, equipment, products and services, safe systems of work;
 Procedures to deal with serious and imminent danger;
 Co-operation with neighbours, and/or subcontractors;
 Setting standards against which performance can be measured.
Standards help to build a positive culture and control risks. They set out what people in your organization will
do to deliver your policy and control risk. They should identify who does what, when and with what result.
Three key points about standards must be:

 Measurable;
 Achievable;
 Realistic.
Ask yourself:
1. Do you have a health and safety plan?
2. Is health and safety always considered before any new work is started?
3. Have you identified hazards and assessed risks to your own staff and the public, and set standards for
premises, plant, substances, procedures, people and products?
4. Do you have a plan to deal with serious or imminent danger, eg fires, process deviations etc?
5. Are the standards put in place and risks effectively controlled?

Step 4: Measure your performance:


Just like finance, production or sales, you need to
measure your health and safety performance to
find out if you are being successful. You need to
know:
 Where you are;
 Where you want to be;
 What is the difference - and why.
Active monitoring, before things go wrong,
involves regular inspection and checking to
ensure that your standards are being
implemented and management controls are
working. Reactive monitoring, after things go
wrong, involves learning from your mistakes,
whether they have resulted in injuries and illness,
property damage or near misses.
Ask yourself:
1. Do you know how well you perform in health
and safety?
2. How do you know if you are meeting your own objectives and standards for health and safety? Are your
controls for risks good enough?
3. How do you know you are complying with the health and safety laws that affect your business?
4. Do your accident investigations get to all the underlying causes - or do they stop when you find the first
person who has made a mistake?
5. Do you have accurate records of injuries, ill health and accidental loss?

Bureau Veritas Certification Vietnam © 15


EXPERT CONNER
E-Newsletter – No. 04 – 9/2013

Step 5: Learn from experience - audit and review


Monitoring provides the information to let you review
activities and decide how to improve performance. Audits,
by your own staff or outsiders, complement monitoring
activities by looking to see if your policy, organization and
systems are actually achieving the right results. They tell you
about the reliability and effectiveness of your systems. Learn
from your experiences. Combine the results from measuring
performance with information from audits to improve your
approach to health and safety management. Review the
effectiveness of your health and safety policy, paying
particular attention to:
 The degree of compliance with health and safety performance standards (including legislation);
 Areas where standards are absent or inadequate;
 Achievement of stated objectives within given time-scales;
 Injury, illness and incident data - analyses of immediate and underlying causes, trends and common
features.
These indicators will show you where you need to improve.

Ask yourself:
1. How do you learn from your mistakes and your successes?
2. Do you carry out health and safety audits?
3. What action is taken on audit findings?
4. Do the audits involve staff at all levels?
5. When did you last review your policy and performance?

This approach to managing health and safety is tried and tested. It has strong similarities to quality
management systems used by many successful companies. It can help you protect people and control loss. All
five steps are fundamental. How well did you answer the questions about each step? If you think there is room
for improvement, act today: don't react to an accident tomorrow.

Bureau Veritas Certification Vietnam © 16


BUREAU VERITAS CERTIFICATION VIETNAM
E-Newsletter - Issue 04 – 9/2013

CUSTOMER SERVICES TEAM OF BUREAU VERITAS CERTIFICATION


After the auditing, you will contact with the Bureau Veritas Certification’s Customer Services team who
taking care about your audit schedule, audit plan, audit report, issuing invoice and certificate... via email or
phone.
However, opportunities for you and Customer Services team meet directly together are very little. So, on
this occasion of issuing E-newsletter No. 4, we would like to introduce to you some images of Customer
Services team, and we hope that it can help both of us communicate more convenient, close and intimate.
In Hanoi, Customer Services team has 3 ladies:
Ms. Nguyễn Thị Giang
Email: giang.nguyen@vn.bureauveritas.com
Ms. Cao Thị Sen
Email: sen.cao@vn.bureauveritas.com
Ms. Lê Thu Huyền
Email: huyen.le@vn.bureauveritas.com

Nguyễn Thị Giang Lê Thu Huyền Cao Thị Sen

In Hochiminh,
Ms. Nguyễn Thị Bích Huyền
Email: huyen.nguyen@vn.bureauveritas.com
Ms. Nguyễn Trần Phương Thảo
Email: thao.nguyen@vn.bureauveritas.com
Ms. Nguyễn Thị Kim Lộc
Email: loc.nguyen@vn.bureauveritas.com Nguyễn Thị Trần Nguyễn
Bích Huyền Thanh Phương Nguyễn Trần Phương Thảo
Ms. Trần Nguyễn Thanh Phương
Email: phuong.tran@vn.bureauveritas.com
Ms. Huỳnh Thị Kim Phượng
Email: phuong.huynh@vn.bureauveritas.com

Nguyễn Thị Kim Lộc Huỳnh Thị Kim Phượng

Bureau Veritas Certification Vietnam © 17


BUREAU VERITAS CERTIFICATION VIETNAM
E-Newsletter - Issue 04 – 9/2013

Bureau Veritas Vietnam lauched Training website


with register online tool
With the aim of sending quickly the information about upcoming courses such as time, fee, venue and
course outlines…, Bureau Veritas Vietnam lauched training website with register online tool. To register
training course online, would you please follow below steps:
1. Access to training website here
2. Choose training group: 3. Choose training course:

4. Check course outline: 5. Click on “Đăng ký” to register online:

Any queries regarding to training services, please contact us via below email address:
bvmarketing@vn.bureauveritas.com

Bureau Veritas Certification Vietnam © 18


BUREAU VERITAS CERTIFICATION VIETNAM
E-Newsletter - Issue 04 – 9/2013

Training Promotion Quarter 4


Bureau Veritas Vietnam would like to notify you of promotions for our training courses from
01/10/2013 to 30/12/2013 as following:

LEAD AUDITOR COURSES ACCREDITED BY IRCA


(Applied for below standards: ISO 9001, ISO 14001, OHSAS 18001, ISO 22000, ISO 27001)

► Free charge of 30% for trainee if:


o Trainee belongs to company had 2 cycles certification and more with Bureau Veritas Certification
o Registers complete registration process at least 2 weeks prior to the course commencement.
Program details:
 Free charge of 3,600,000 VND for Lead Auditor ISO 9001 Course
 Free charge of 3,900,000 VND for Lead Auditor ISO 14001 Course
 Free charge of 4,200,000 VND for Lead Auditor OHSAS 18001 Course
 Free charge of 3,900,000 VND for Lead Auditor ISO 22000 Course
 Free charge of 4,500,000 VND for Lead Auditor ISO 27001 Course

► Free charge of 15% for other trainee if:


o Registers complete registration process at least 2 weeks prior to the course commencement.
Program details:
 Free charge of 1,800,000 VND for Lead Auditor ISO 9001 Course
 Free charge of 1,950,000 VND for Lead Auditor ISO 14001 Course
 Free charge of 2,100,000 VND for Lead Auditor OHSAS 18001 Course
 Free charge of 1,950,000 VND for Lead Auditor ISO 22000 Course
 Free charge of 2,250,000 VND for Lead Auditor ISO 27001 Course

OTHER COURSES RELATED TO ISO/TS 16949 STANDARD

One free-of-charge trainee for a registration of 4 trainees:


 Awareness on ISO/TS 16949 → Price: 3,300,000 VND.
 Internal auditor on ISO/TS 16949 → Price: 5,600,000 VND.
 5 tools for ISO/TS 16949 → Price: 9,200,000 VND.
 FMEA course → Price 1,900,000 VND.
 SPC course → Price 4,600,000 VND.

For your appropriate selection, please click the following link for 2013 Training Schedule
For registration please fill the form in here.
Note:
- In the registration form, please clearly state the name of your selected course in the section “Your
Question”.
- The gift voucher would be sent to you at the soonest.

Bureau Veritas Certification Vietnam © 19


BUREAU VERITAS CERTIFICATION VIETNAM
E-Newsletter - Issue 04 – 9/2013
Training courses to be launched in 4th quarter, 2013
October

Duration
No. Name of Course Venue Day Month Fee & Course outline
(day)
1 Role of Management System For more information,
HCM 18 10 1
Representative please click here
2 Hazard Identification & Risk For more information,
HCM 21 10 1
Assessment according to OHSAS please click here
3 IRCA Approved - ISO 22000 For more information,
Hà Nội 21 10 4
Auditor / Lead Auditor Training please click here
4 ISO 9001:2008 Internal Auditor For more information,
Hà Nội 23 10 3
Training please click here
5 ISO/TS 16949:2009 Internal For more information,
Hà Nội 23 10 3
Auditor Training please click here
6 SA 8000 Social Accountability For more information,
HCM 24 10 2
Standard Internal Auditor Training please click here
7 IRCA Approved - EMS Auditor / For more information,
HCM 28 10 5
Lead Auditor Training please click here

November
Duration
No. Name of Course Venue Day Month Fee & Course outline
(day)
8 HSE Legislation Aproach and For more information,
HCM 7 11 2
Updating please click here
ISO 26000:2010 - Guidance on
9 For more information,
Social Responsibility Awareness HCM 18 11 2
please click here
Training
10 OHSAS 18001:2007 - Internal For more information,
HCM 20 11 3
Auditor Training please click here
11 IRCA Approved - EMS Auditor / For more information,
Hà Nội 25 11 5
Lead Auditor Training please click here
12 For more information,
ISO/TS 16949 Five core Tools Hà Nội 25 11 3
please click here
13 For more information,
Time Management HCM 25 11 1
please click here
14 For more information,
Change Management HCM 26 11 1
please click here
15 For more information,
Seven Quality Control Tools HCM 27 11 3
please click here
16 For more information,
ISO/TS 16949 Five core Tools HCM 28 11 4
please click here

Bureau Veritas Certification Vietnam © 20


BUREAU VERITAS CERTIFICATION VIETNAM
E-Newsletter - Issue 04 – 9/2013

December

Duration
No. Name of Course Venue Day Month Fee & Course outline
(day)
18 ISO14001:2004 Awareness For more information,
HCM 3 12 2
Training please click here
19 ISO 50001:2011 Awareness For more information,
HCM 5 12 2
Training please click here
20 IRCA Approved - QMS Auditor / For more information,
Hà Nội 9 12 5
Lead Auditor Training please click here
21 OHSAS 18001:2007 - Internal For more information,
Hà Nội 9 12 3
Auditor Training please click here
22 ISO/TS 16949:2009 Internal For more information,
HCM 9 12 3
Auditor Training please click here
23 ISO14001:2004 Internal Auditor For more information,
Hà Nội 10 12 2
Training please click here
24 IRCA Approved - QMS Auditor / For more information,
HCM 11 12 5
Lead Auditor Training please click here
25 Conflict Resolution - Dealing with For more information,
HCM 12 12 1
Difficult People please click here
26 ISO 9001:2008 Internal Auditor HCM For more information,
16 12 3
Training please click here
27 IRCA Approved - OHSAS Auditor / Hà Nội For more information,
16 12 5
Lead Auditor Training please click here
28 IRCA Approved - ISMS Auditor / For more information,
HCM 16 12 5
Lead Auditor Training please click here

--- THE END ---


Pdf version of the BVCER is also available on the website of Bureau Veritas Vietnam.
Please access to www.bureauveritas.vn for further information.
Any comment on this newsletter of Bureau Veritas Certification Vietnam
could be sent to Ms. Trang Pham: bvmarketing@vn.bureauveritas.com

Bureau Veritas Certification Vietnam © 21

Potrebbero piacerti anche