An Instrument measuring Job Satisfaction

Following instrument measures your satisfaction at work. Circle the number, which indicates
how much satisfied you are with each of the following aspects of work.

Aspect Highly Unsatisfied Neither Satisfied Highly

unsatisfied unsatisfied Satisfied
nor satisfied
1. Adequacy of pay to meet food and 1 2 3 4 5
cloth needs
2. Possibility of saving some money for 1 2 3 4 5
housing
3. Adequacy of comfortable working 1 2 3 4 5
conditions
4. Job security 1 2 3 4 5
5. Adequacy of pay increments 1 2 3 4 5
6. Adequacy of safe working conditions 1 2 3 4 5
7. Adequacy of medical, retirement 1 2 3 4 5
and insurance facilities
8. Opportunity to have friends and 1 2 3 4 5
social interactions
9. Manager friendliness 1 2 3 4 5
10. Internal equity-My pay matches the
relative worth of my job i.e., similar
jobs get similar pay.
11. External equity- My pay is equal to 1 2 3 4 5
the pay that similar employees
receive in other firms.
12. Opportunities for promotions
13. Management encouragement for 1 2 3 4 5
high achievement
14. Permission given by the 1 2 3 4 5
management to me to develop new
and original ideas.
15. Opportunity to use my various skills 1 2 3 4 5
and knowledge
16. Opportunity to do a complete work 1 2 3 4 5
(from beginning to end)
17. Importance of my work on the lives 1 2 3 4 5
of others
18. Legal power given to me by the 1 2 3 4 5
management to plan and control my
job
19. Information given to me by the 1 2 3 4 5
management about my work

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 performance, progress and
improvement
Source: Adapted from Opatha (2001)

Scoring Key:
Economic Satisfaction Security Satisfaction Social Satisfaction
Item Score Item Score Item Score
1 ------- 4 ------- 8 -------
2 ------- 5 ------- 9 -------
3 ------- 6 ------- Total = -------
Total = ------- 7 ------- Average --------
Average -------- Total = -------
Average --------

Psychological Satisfaction
Item Score
10 -------
11 -------
12 -------
13 -------
14 -------
15 -------
16 -------
17 -------
18 -------
19 -------
Total = -------
Average --------

Your major aspect of work satisfaction is:___________________

(The type with the highest average)
Your least aspect of work satisfaction is:____________________
(The type with the lowest average)

Source: Opatha, HHDNP (2015, Organizational Behaviour: the Human Side of Work, Colombo:
Department of HRM, University of Sri Jayewardenepura,

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