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Job Description
Philhealth Officer is in charge of checking and screening Philhealth claims before
transmittal. Philhealth officer must coordinates with processors and frontliners for
completion of requirements, he/she also prints transmittal letters and transmits claims to
Philhealth office.
"INFORMATION CLERK”
Job Description:
• 1) Answers inquiries from persons entering establishment: Provides information regarding
activities conducted at establishment, and location of departments, offices, and employees
within organization.
• 2) Informs customer of location of store merchandise in retail establishment.
• 3) Provides information concerning services, such as laundry and valet services, in hotel.
•4) Receives and answers requests for information from company officials and
employees.
•5) May call employees or officials to information desk to answer inquiries.
•6) May keep record of questions asked.
Primary responsibilities
•Handle inquiries from outside parties.
•Respond to inquiries by obtaining as much information as possible and finding
solutions.
•Provide people with location of departments, offices, and employees within
organization.
•Answer questions about company officials.
•Keep meticulous records.
•Answer phones and route calls.
•Provide information at a hotel concerning fitness rooms, laundry, check out time,
and other need-to-know items.
•Help customer locate store merchandise.
•Answer questions about company policies such as refunds.
•Operate telephone switchboard.
•Take messages and schedule appointments.
•Pay invoices, work with balance sheets, and handle expense reports.
•Schedule meetings.
•Proofread and transcribe information.
•Perform data entry.
•Greet people and provide refreshments.
•Resolve customer complaints.
•File and maintain records management database.
•Scan documents into computers.
•Collect, sort, distribute and prepare mail, messages and courier deliveries.
•Take orders for merchandise.
•Take care of plants and maintain cleanliness of reception area.
•Process and prepare memos, correspondence, travel vouchers, or other documents.
•Process and prepare memos, correspondence, travel vouchers, or other documents.
4) Greet persons entering establishment, determine nature and purpose of visit, and direct
or escort them to specific destinations.
13) Calculate and quote rates for tours, stocks, insurance policies, and other products and
services.
14) Take orders for merchandise or materials and send them to the proper departments to
be filled.
15) Process and prepare memos, correspondence, travel vouchers, or other documents.
16) Schedule space and equipment for special programs and prepare lists of participants.
17) Enroll individuals to participate in programs and notify them of their acceptance.
18) Conduct tours or deliver talks describing features of public facility, such as historic site
or national park.
19) Perform duties such as taking care of plants and straightening magazines to maintain
lobby or reception area.