© 2013, Confidential, Pegasystems Inc.

Pega High Availability

Mark Replogle, VP Product Management

Technology Platform

This information is not a commitment, promise or legal obligation to deliver

any material, code, or functionality and the development, release, and timing
of any features or functionality described for our products remains at our
sole discretion.
© 2013, Confidential, Pegasystems Inc.
 Pega High Availability
Abstract: Achieving very high levels of application availability is a
challenge faced by many of the world’s largest organizations. This
session will cover the new Pega High Availability offering and how you
can use it to achieve 99.99% availability of your PRPC based
applications.

 Technology Review
 Using PRPC to Achieving High Availability

33 © 2013, Confidential, Pegasystems Inc.

 High Availability vs. Disaster Recovery
 High Availability (HA) is a system design approach and
associated service implementation that ensures a
prearranged level of operational performance will be met
during a contractual measurement period.

Source: Wikipedia

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 Simplified PRPC Deployment Architecture

Single Sign On

Load Balancer

Application Server
PRPC

PRPC Database

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 PRPC User Session

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 PRPC User Session
 Requestor
Requestor
 PRThread
 Work Page
PRThread PRThread
 Page
Work Work
Page Page
Page Page

Page Page Page Page

Page Page Page Page

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 PRPC User Session (Passivation)
Requestor
PRThread PRThread
Work Work
Page Page Page
Page

Page Page Page Page

Page Page Page Page

PRThread
Work
Page

Local Page

Storage Page Page

Page Page

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 PRPC User Session (Activation)
Requestor
PRThread PRThread
Work Work
Page Page Page
Page

Page Page Page

Page Page Page

PRThread
Work
Page

Local Page

Storage Page Page

Page Page

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 Database Connection Management

Application Server
PRPC

Connection Pool
JDBC JDBC JDBC JDBC

PRPC Database

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 Achieving High Availability

Single Sign On

Load Balancer

PRPC Application
Server

JDB JDB JDB JDB

C C C C

PRPC Database

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 Achieving High Availability
1. Redundancy (No Single Point of Failure)

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 Achieving High Availability

Single Sign On Single Sign On Single Sign On

Load Balancer Load Balancer

Application Server Application Server Application Server

PRPC PRPC PRPC

PRPC Database Replication PRPC Database

Active Replica

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 Achieving High Availability
1. Redundancy (No Single Point of Failure)
2. Capacity

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 Achieving High Availability

Single Sign On Single Sign On Single Sign On

Load Balancer Load Balancer

Application Server Application Server Application Server

PRPC PRPC PRPC

PRPC Database Replication PRPC Database

Active Replica

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 Achieving High Availability
1. Redundancy
2. Capacity
3. Resiliency

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 Resiliency
 Initiated Shutdown
̶ Graceful and no material impact to the user
 Uninitiated Shutdown
̶ Abrupt and some user impact

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 Initiated Shutdown
 Existing Session Load Balancer

 New Session

PRPC Application PRPC Application PRPC Application

Server #1 Server #3 Server #2

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 Initiated Shutdown
 Requestor
Requestor
 PRThread
 Work Page
PRThread PRThread
 Page
Work Work
Page Page
Page Page

Page Page Page Page

Page Page Page Page

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 Achieving High Availability (Quiesce)
Single Sign On Single Sign On Single Sign On

Load Balancer Load Balancer

PRPC Application PRPC Application PRPC Application

Server Server Server

New Custom Storage

Shared Storage
In
PRPC 7
PRPC Database PRPC Database
Active Replica

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 Session Persistence
 Configuring Shared Storage
̶ <env name="initialization/persistrequestor/passivation" value="P:\PassivateHere” />
 Configuring Custom Storage
̶ <env name="initialization/persistrequestor/storage" value="custom" />
̶ <env name="initialization/persistrequestor/storage/custom/class"
value="com.custom.ImplementationClassName" />

New
In
PRPC 7

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 Initiated Application Server shutdown

New
In 7.1

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 Uninitiated Shutdown
 Existing Session Load Balancer

 New Session

PRPC Application PRPC Application

Server #1 Server #2

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 Uninitiated Shutdown
 Existing Session Load Balancer

 New Session

PRPC Application PRPC Application PRPC Application

Server #1 Server #3 Server #2

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 Uninitiated shutdown
Single Sign On Single Sign On Single Sign On

Load Balancer Load Balancer

PRPC Application PRPC Application PRPC Application

Server Server Server

Shared Storage
New
In 7.1
PRPC Database PRPC Database
Active Replica

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 UnInitiated Shutdown
 Requestor
Requestor
 PRThread
 Work Page
PRThread PRThread
 Page
Work Work
Page Page
Page Page

Page Page Page Page

Page Page Page Page

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 PRPC User Session

New
In Cases reloaded
PRPC 7 automatically

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 Achieving High Availability

Single Sign On Single Sign On Single Sign On

Load Balancer Load Balancer

PRPC Application PRPC Application PRPC Application

Server Server Server

PRPC Database Replication PRPC Database

Active Replica

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 Database Connection Management

PRPC Application Server

JDBC JDBC JDBC JDBC

PRPC Database

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 Database Connection Management

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 Achieving High Availability
1. Redundancy
2. Capacity
3. Resiliency
4. Build For Change ©

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 Build for Change

Configured to take
effect:
• Immediately
• Next Logon
• Next Pega Thread
New • API Call
In
PRPC 7

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 Build for Change: Split schema
PegaRULES Schema PegaDATA Schema
PegaRULES Schema

New
Rule Base In Data
Rule Base Data
PRPC 7

Work
System Objects
System Work
Data
Data Objects

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 Build for Change: Split schema
select pzPVStream from pr4_rule where pzInsKey = ?

Becomes

select pzPVStream from RuleSchema.pr4_rule where pzInsKey = ?

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 Split Schema Upgrade

Single Sign On

Load Balancer

PRPC Application
PRPC Application PRPC Application PRPC Application
Server
Server Server Server

JDB JDB JDB JDB JDB JDB JDB JDB

C C C C C C C C JDB JDB JDB JDB
C C C C

Rules Rules
Work Schema
Schema Schema

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 Achieving High Availability
1. Redundancy
2. Capacity
3. Resiliency
4. Build For Change ©

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 We Need Your Feedback
On This Session

1. Use the PegaWORLD Mobile App

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(10 being Excellent)
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2. Or, use feedback form at back of room
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© 2013, Confidential, Pegasystems Inc.