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Taylor DelTufo is an experienced customer service specialist and administrative professional seeking new opportunities. She has over 5 years of experience in administrative roles and volunteer coordination. Currently, she works as the Volunteer Coordinator at Day One RI, where she recruits, trains, and coordinates volunteers and interns. She graduated from the University of Rhode Island with a Bachelor's degree in Psychology and holds various certifications.
Taylor DelTufo is an experienced customer service specialist and administrative professional seeking new opportunities. She has over 5 years of experience in administrative roles and volunteer coordination. Currently, she works as the Volunteer Coordinator at Day One RI, where she recruits, trains, and coordinates volunteers and interns. She graduated from the University of Rhode Island with a Bachelor's degree in Psychology and holds various certifications.
Taylor DelTufo is an experienced customer service specialist and administrative professional seeking new opportunities. She has over 5 years of experience in administrative roles and volunteer coordination. Currently, she works as the Volunteer Coordinator at Day One RI, where she recruits, trains, and coordinates volunteers and interns. She graduated from the University of Rhode Island with a Bachelor's degree in Psychology and holds various certifications.
E-mail Address: deltufo.taylor@gmail.com Professional Profile Experienced customer services specialist with extensive administrative experience. Comfortable working in high stress workplace. Strong interpersonal skills with both clients and co-workers. Innovative problem solver. Comfortable working both independently or as a team member. Willing to accept new challenges and responsibilities with ease. Professional Experience Day One RI, Providence, RI Volunteer Coordinator August 2018-Present ● Recruit, train, and coordinate all volunteers and interns ● Assist in recruiting, screening and training of Helpline Advocates ● Provide information and host workshops at Day One and community events ● Cultivate partnerships and relationships with local businesses and organizations ● Member of the Helpline Advocate network, providing in-person support, resources and safety planning to victims of sexual assault, domestic violence, and hate crimes
A Finished Window, Cranston, RI Administrative Assistant, December 2017-August 2018 ● Created marketing material ● Assisted in organization of day to day operations ● Used industry-specific software to create quotes, invoices, and order product
Real Body Strength LLC, North Kingstown, RI Personal Trainer & Office Manager, April 2015-June 2017 ● Outlined client goals and developing individualized programs and nutritional outlines ● Worked with clients one on one as well as in a group setting ● Managed social media accounts/ created social media content to target potential clients
Certified Restoration Drycleaning Network, Warwick, RI Administrative assistant, May 2014-August 2018 ● Organized and prepared high volumes of restored textiles for delivery ● Interacted with customers both over the phone and in person on a daily basis ● Scheduled pick up, delivery, and various other meeting dates with clients ● Billing and managing company accounts
Volunteer Experience ● Day One RI-Advocate for Victims of Sexual Assault and Domestic Violence ● Operation Stand Down RI-Renovating veteran housing, fundraising efforts through Real Body Strength LLC ● Sub-coordinator of the Day One 5k to End Sexual Violence- 2018 Education ● University of Rhode Island, Kingston, RI Bachelor of Arts, Psychology Dean’s List, GPA: 3.58 May 2019 ● Community College Of Rhode Island, Warwick, RI May 2017 Associates of Arts, General Studies Skills ● Proficient in Quickbooks, Microsoft Office, and various computer programs ● Certified Advocate for Victims of Crime ● CPR Certified ● Social media development and engagement strategies