Institute Canteen Consumer survey

1. How Often Do you eat in the canteen?

 Everyday
 A few times a week
 A few times a month
 A few times a year
 Never

2. What would attract you to eat regularly in the canteen?

 The choice of food
 Eating a hot meal
 Healthy options
 Speed of service
 Pre-ordering

3. What would put you off eating in the canteen?

 Waiting time
 Don’t like the choice of food
 Too expensive
 My preferred choice(s) of food are sold too early
 Don’t like the quality of food

4. How often do you visit canteen?

 (1-2) times in a day
 (3-4) times in a day
 (3-4) Times in a week
 Whenever you are free
 Others (please specify) _________________

5. For what purpose do you mostly visit canteen?

 Be with friends
 Having your own lunch
 Playing indoor games
 Buying stuff from the canteen

6. In eatables item what do you mostly prefer?

 Maggi
 Samosa
 Masala dosa
 Choley bhature
 Sandwich
 Paneer Rice
 Cheese sandwich
7. How would you rate the quality of our food?

FOOD ITEM Very Fairly Neither good nor Just Not good at
good good bad eatable all
MAGGI
MASALA DOSA
CHOLEY BHATURE
SANDWHICH
CHEESE SANDWICH
PANEER RICE
SAMOSA

8. Do you think the prices below are fair for the type of product sold?

Food Item. Price (Rs.) Too High Fair Price Too Cheap
Maggi 20
Masala Dosa 55
Paneer Dosa 90
Chole Rice 50
Chole Bhature 50
Sandwich 35
Paneer Rice 60
Samosa 12

9. In drinks available what do you mostly prefer?

 Soft drink
 Tea
 Coffee
 Juice
 Shakes

10. Do you eat breakfast in canteen?

 Yes
 No

11. Do you think there is enough variety of food available?

 Yes
 No (please share items you want us to include)
12. In what category do you fall?
 Pure Vegetarian
 Eggetarian
 Non-Vegetarian

13. Do you prefer to eat Non-veg food in Canteen?

 Yes
 No
 Sometimes

14. Would you mind if Veg and Non-veg food is served from the same counter?
 Yes
 No

15. How much would you like to spend in a meal?

 10-40rs
 41-80Rs
 81-120Rs
 121-160Rs
 161-200Rs
 >200Rs

16. Would you like to have a Salad Bar in canteen?

 Yes
 No

17. How much would you like to pay for a quality Salad?
 40-60
 60-80
 80-100
 >100

18. Please answer the following question?

YES NO SOMETIME
Is the food served always hot
enough
Are the serving staff kind and
helpful
Is there adequate lighting in the
canteen
19. How would you rate the following aspects of our canteen’s service?

Variety of food

|------------------------|------------------------|-------------------------|-------------------------|

1 2 3 4 5
Poor Fair Good Very good Excellent

Quality of food

|------------------------|------------------------|-------------------------|-------------------------|

1 2. 3 4 5
Poor Fair Good Very good Excellent

Cost of food

|-------------------------|------------------------|-------------------------|-------------------------|

1 2 3 4 5
Poor Fair Good Very good Excellent

Healthy food choices

|-------------------------|------------------------|-------------------------|-------------------------|

1 2 3 4 5
Excellent. Very good Good Fair Poor

Ambiance

|-------------------------|------------------------|-------------------------|-------------------------|

1 2 3 4 5
Poor Fair Good Very good Excellent
Staff

|-------------------------|------------------------|-------------------------|-------------------------|

1 2 3 4 5
Excellent. Very good Good Fair Poor

Hygiene

|-------------------------|------------------------|-------------------------|-------------------------|

1 2 3 4 5
Poor Fair Good Very Good Excellent

Sitting Arrangement

|-------------------------|------------------------|-------------------------|-------------------------|

1 2 3 4 5
Poor Fair Good Very Good Excellent

20. How often do you find a proper place to sit in a canteen?

 All the time
 Very often
 Often
 Sometimes
 Hardly ever

21. What would attract you to eat regularly in the canteen?

 Fair Price
 Customer service
 Less waiting times
 On table service
 More variety of food

22. Are you satisfied with the payment options available?

Satisfied O O O O O O O Dissatisfied
23. How likely are you to recommend our services to your friends?

Not at all likely O O O O O O O Extremely likely

24. Name

25. Family Income

 100,000 to 300,000
 300,000 to 500,000
 500,000 to 700,000
 700,000 to 1,000,000
 > 1,000,000

26. Age

27. Gender
 Male
 Female
 Transgender