JENELYN MABAG CASTOR

Sitio Laplap Brgy. Mabayo

Morong, Bataan
Contact No. 09076793872
Email Address: jencastor324@gmail.com

OBJECTIVE: Seeking a challenging career that utilizes my skills in my area of competence and
enriches my knowledge, and gives me a chance to be part of a team that contributes towards the
growth of the organization, thereby yielding the twin benefits of job satisfaction and convenient
professional growth.

QUALIFICATIONS:
 Possesses good interpersonal skills and manages multitasking effectively
 Has zest for learning, high stress tolerance and willing to be trained
 Proven team player, flexible, fast learner and alert.
 Computer skills include Microsoft Excel, Word, PowerPoint.
 Team leadership
 Can relate and communicate to all types of people.
 Ability to work in a busy environment

WORK EXPERIENCE:

BARTENDER
October 09, 2005- September 23, 2006
New York Café (Foodparks by Raintree)
11th Floor, LKG Tower
Ayala Avenue, Makati City

 Prepare or serve hot or cold beverages and alcoholic beverages, such as coffee, espresso
drinks, blended coffees, or teas.
 Clean or sanitize work areas, utensils, or equipment.
 Clean service or seating areas.
 Check temperatures of freezers, refrigerators, or heating equipment to ensure proper
functioning.
 Describe menu items to customers or suggest products that might appeal to them.
 Order, receive, or stock supplies or retail products.
 Provide customers with product details, such as coffee blend or preparation descriptions.
 Receive and process customer payments.

SHOP ASSISTANT/CASHIER/BARISTA
October 08, 2007- February 12, 2012
Max Brenner Chocolate Bar
4th Floor Trinoma Mall
Edsa, Quezon City
  Prepare or serve hot or cold beverages and alcoholic beverages, such as coffee, espresso
drinks, blended coffees, or teas.
 Provide customers with product details, such as coffee blend or preparation descriptions.
 Receive and process customer payments.
 Stock customer service stations with paper products or beverage preparation items.
 Take customer orders and convey them to other employees for preparation.
 Weigh, grind, or pack coffee beans for customers.
 Wrap, label, or date food items for sale
 Create signs to advertise store products or events.
 Demonstrate the use of retail equipment, such as espresso machines.
 Prepare or serve menu items, such as sandwiches or salads.
 Set up or restock product displays.
 Slice fruits, vegetables, desserts, or meats for use in food service.

TRAINING PROGRAM SPECIALIST

November 2012 – April 2013
HRPC Training and Accreditation Assistance Centre Inc.
Greenhills, Mandaluyong City

 Receive phone, personal and email inquiries regarding the programs and services offered by
the company
 Market the certification programs to prospective applicants
 Organize orientation reservation and schedules
 Conduct regular online and in-person orientations
 Assess and conduct interviews for applicants of the programs
 Maintain and organize records of students of the certification programs
 Organize documentation and applications for applicants and clients
 Conduct certification review classes and supervise exams
 Monitor on-the-job performance of students
 Perform other duties as required by superior (such as Visa processing)

ROTATIONAL CASHIER
March 01, 2014 - January 17, 2017
Ocean Adventure/Camayan Beach Resort and Hotel
Camayan Wharf, Subic Bay Freeport Zone

 Greets and Welcomes guest (Beach Guest Entrance) as they enter and process their bill for
beach purposes.
 Receive payment by cash, check, credit cards, vouchers, or automatic debits. (Restaurant
duty)
 Coordinates with other departments regarding beach guest inquiry.
 Issue receipts, refunds, credits, or change due to customers.
 Perform other duties as required by superior
EDUCATION:
Post Graduate: Master of Science in Hospitality Management (earned 18 units)
Our Lady of Fatima University
Valenzuela City

College: Bachelor of Science in Hotel and Restaurant Management (2001-2005)

Our Lady of Fatima University
Valenzuela City

Secondary: Valenzuela National High School (1997-2001)

Marulas, Valenzuela City

Primary: Serrano Elementary School (1991-1997)

Serrano St. Valenzuela City

INTERNSHIP:
October – December 2004 Room Attendant /Bar attendant
Garden Plaza Hotel and Suites /Old Swiss Inn
Paco Park, Manila

January – February 2005 Dispatching Staff/Bar Attendant/Stock Clerk

Max’s Restaurant
10TH Ave. Grace Park, Caloocan City

SEMINARS/TRAININGS ATTENDED:
July 29, 2011 Seminar on Wellness and Healthy Lifestyle Practices
MPH, San Lorenzo Building,
Our Lady of Fatima University, Valenzuela City

June 1, 2011 Motivational Seminar on Increasing Your Professional and Personal

Effectiveness
MPH, San Lorenzo Building
Our Lady of Fatima University, Valenzuela City

May 11-17, 2011 “Train the Trainer” Workshop

SAP BUSINESS ONE – Fastrack
Our Lady of Fatima University

February 2011 The Table Setting Challenge-Grand Culinary Challenge(Coach)

(World Trade, Pasay City)
February 2011 Food Styling by Chef Paulo Sia
World Trade Center, Pasay City

February 12, 2011 TESDA NATIONAL CERTIFICATE II

Food and Beverage Service Procedures
Valenzuela City

October 03, 2010 Fidelio Seminar

Grand Opera Hotel
Doroteo Jose, Manila

June 25, 2010 Pursuit for Cumulative Research- Oriented Activities

PRAXIS OF RESEARCH
OLFU Valenzuela City

March 24, 2010 Barista Basics

Gloria Jeans
` 2nd Floor, East wing Robinson Galleria

December 17, 2009 Positive Physical Projection:

A Personality Development Seminar
OLFU, San Lorenzo Hall, Valenzuela City

July 23, 2015 TESDA National Certificate II

Housekeeping Procedures
OLFU Valenzuela City

PERSONAL DATA:
Birthdate: March 24, 1985
Age: 33 years’ old
Height: 5’5
Weight: 80 kgs
Sex: Female
Citizenship: Filipino
Religion: Catholic

CHARACTER REFERENCES:
Available upon request.