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MANUAL
RJ-800C/RJ-801C
RJ80-D-01
History of Amendments 1 Model Name: R J – 8 0 i C CON0000a
(Rep)laced/ New Page No. Alteration Date Officer
(Add)ed/ in
(Del)eted Charge
Rep CON3002a Added GID2100, GID3010, GID3020. Amended board connector signal list page. Oct 31, 1997 Saeki
Rep CON6000a Added "Vinyl bag" to items for movement by truck. Oct 31, 1997 Saeki
Rep REP1550a Added illustration. Oct 31, 1997 Saeki
Rep REP1580a Added illustration. Oct 31, 1997 Saeki
Rep REP1582a Added illustration. Oct 31, 1997 Saeki
Rep REP1583a Added illustration. Oct 31, 1997 Saeki
Rep GID0000a Added GID2100, GID3010, GID3020, GID3030, GID3040, GID3050, GID3060. Oct 31, 1997 Saeki
Rep GID2007a Added illustration. Oct 31, 1997 Saeki
Rep GID2009a Added illustration. Oct 31, 1997 Saeki
Rep GID2011a Added illustration. Oct 31, 1997 Saeki
Rep GID2012a Changed names. (3 points) Oct 31, 1997 Saeki
Rep GID2013a Changed names. (3 points) Oct 31, 1997 Saeki
Rep GID2014a Changed names. (2 points) Oct 31, 1997 Saeki
Add GID2100 Printing operation explanation Oct 31, 1997 Saeki
Add GID2101 Printing operation explanation Oct 31, 1997 Saeki
Add GID2102 Printing operation explanation Oct 31, 1997 Saeki
Add GID2103 Printing operation explanation Oct 31, 1997 Saeki
Add GID3000 System block diagram Oct 31, 1997 Saeki
Add GID3010 Board explanation Oct 31, 1997 Saeki
Add GID3011 Board explanation Oct 31, 1997 Saeki
Add GID3020 Connector layout diagram: Main board Oct 31, 1997 Saeki
Add GID3030 Connector layout diagram: Head board Oct 31, 1997 Saeki
Add GID3040 Connector layout diagram: Panel board Oct 31, 1997 Saeki
Add GID3050 Connector layout diagram: Mother board Oct 31, 1997 Saeki
Add GID3060 Connector layout diagram: Power Supply board Oct 31, 1997 Saeki
Rep GID4100a Added initial filling page. Oct 31, 1997 Saeki
Rep TRB1000a Added "Not filled" to plotter status display. Added "Error 105" and "Error 107" to data errors. Other Jan 16, 1998 Saeki
Rep TRB2000a Amended ENT3030. Jan 16, 1998 Saeki
Rep TRB2001a Amended ENT4020. Jan 16, 1998 Saeki
Rep ENT1020a Amended types of faults in "Lever Cover". Jan 16, 1998 Saeki
Rep ENT1030a Amended "MUTOH" to "this company". Added sequence 1-7. Amended 2nd line of sequence 1-3, 4th line of 1-9, 2nd line of 1-10. Jan 16, 1998 Saeki
Rep ENT1040a Amended "MUTOH" to "this company". Jan 16, 1998 Saeki
Rep ENT1050a Amended "MUTOH" to "this company". Jan 16, 1998 Saeki
Rep ENT1060a Amended 5th line of sequence 1-2 and 5th line of 2-1. Amended 3rd line of sequence 2-1 "that capacity or more". Jan 16, 1998 Saeki
Rep ENT1090a Amended "MUTOH" to "this company". Jan 16, 1998 Saeki
Rep ENT1120a Amended name of fault to "Waste fluid tank not installed". Amended 2nd line of sequence 1-3. Jan 16, 1998 Saeki
Rep ENT1130a Added "Waste fluid tank full" to name of fault. Amended "absorbent material" to "Waste fluid box". Jan 16, 1998 Saeki
Rep ENT1140a Amended "MUTOH" to "this company". Jan 16, 1998 Saeki
Rep ENT1160a Amended "MUTOH" to "this company". Added sequence 1-7. Amended 3rd line of sequence 1-9. Jan 16, 1998 Saeki
Add ENT1170 "Not filled" Jan 16, 1998 Saeki
Rep ENT1200a Added "Error 105" and "Error 107" faults. Jan 16, 1998 Saeki
Rep ENT1520a Amended 2nd line of fault No. 8 and 2nd line of fault No. 9. Added error to "in parentheses". Jan 16, 1998 Saeki
Rep ENT1530a Amended 2nd line of faults No. 1 to 7. Added error to "in parentheses". Jan 16, 1998 Saeki
Rep ENT1730a Amended 1st line of sequence 1-1 to "amount of head movement..." Jan 16, 1998 Saeki
Rep ENT2020a Amended "MUTOH" to "this company". Jan 16, 1998 Saeki
Rep ENT2030a Amended "MUTOH" to "this company". Jan 16, 1998 Saeki
Rep ENT2050a Amended "MUTOH" to "this company". Amended 1st, 2nd and 3rd lines of sequence 1-1. (full -> full tank, none -> not filled) Jan 16, 1998 Saeki
Rep ENT2071a Amended 3rd line of sequence 2-1. Jan 16, 1998 Saeki
Rep ENT2080a Amended "MUTOH" to "this company". Jan 16, 1998 Saeki
Rep ENT2500a Amended "MUTOH" to "this company". Jan 16, 1998 Saeki
Rep ENT2510a Amended "MUTOH" to "this company". Jan 16, 1998 Saeki
Rep ENT2520a Amended "MUTOH" to "this company". Amended 2nd line of sequence 1-2. Jan 16, 1998 Saeki
Rep ENT2530a Amended "MUTOH" to "this company". Jan 16, 1998 Saeki
Rep ENT2540a Amended "MUTOH" to "this company". Amended 4th line of sequence 1-2, 2nd line of 1-5. Jan 16, 1998 Saeki
Rep ENT2550a Amended "MUTOH" to "this company". Jan 16, 1998 Saeki
Rep ENT2560a Amended "MUTOH" to "this company". Jan 16, 1998 Saeki
Rep ENT2580a Amended "MUTOH" to "this company". Jan 16, 1998 Saeki
Rep ENT3000a Amended 3rd line of sequence 2-1. Jan 16, 1998 Saeki
Rep ENT3010a Amended 4th line of sequence 1-3. Jan 16, 1998 Saeki
Rep ENT3020a Amended "MUTOH" to "this company". Amended 1st line of sequence 2-2. Jan 16, 1998 Saeki
Rep ENT3030a Added "or no printing at all in specific color only" to name of fault. Amended 2nd line of sequence 1-3 to "Go to BAC 2040". Jan 16, 1998 Saeki
Rep ENT3050a Added "bad test print" to fault column. Completely amended sequence 1-4. Added sequence 1-5. Amended 8th line of sequence 1-6. Amended "MUTOH" to "this company". Jan 16, 1998 Saeki
Rep ENT3060a Amended "MUTOH" to "this company". Added sequence 1-6. Added sequence 1-7. Jan 16, 1998 Saeki
Rep ENT3070a Amended "MUTOH" to "this company". Jan 16, 1998 Saeki
Rep ENT3080a Amended "MUTOH" to "this company". Added sequence 1-4. Added sequence 1-5. Jan 16, 1998 Saeki
Add ENT3081 Added due to extra items in ENT3080a. Amended 8th line of sequence 1-8. Jan 16, 1998 Saeki
Rep ENT3090a Amended "MUTOH" to "this company". Completely amended sequence 1-3. Added sequence 1-4. Amended 5th line of sequence 1-7. Jan 16, 1998 Saeki
Rep ENT3100a Amended "MUTOH" to "this company". Completely amended sequence 1-3. Added sequence 1-4. Amended 5th line of sequence 1-7. Jan 16, 1998 Saeki
Rep ENT3110a Completely amended sequence 1-5. Added sequence 1-6. Jan 16, 1998 Saeki
Rep ENT3120a Added jump destination to 3rd and 4th lines of sequence 1-1. Jan 16, 1998 Saeki
Rep ENT3130a Added jump destination to 3rd line of sequence 1-1. Jan 16, 1998 Saeki
Rep ENT3500a Amended "MUTOH" to "this company". Amended 3rd line of sequence 1-8. Jan 16, 1998 Saeki
Rep ENT3510a Amended "MUTOH" to "this company". Jan 16, 1998 Saeki
Rep ENT3520a Amended "MUTOH" to "this company". Jan 16, 1998 Saeki
Rep ENT4010a Amended 3rd line of sequence 2-1. Jan 16, 1998 Saeki
Rep ENT4020a Added "badly cut and cause a paper jam" to name of fault. Amended "MUTOH" to "this company". Amended 2nd line of sequence 1-4 and 3rd line of 1-5. Added !Caution. Jan 16, 1998 Saeki
Rep ENT4030a Amended "MUTOH" to "this company". Amended 2nd line of sequence 1-1 and 2nd line of 1-3. Jan 16, 1998 Saeki
Rep ENT4510a Amended "MUTOH" to "this company". Jan 16, 1998 Saeki
Rep ENT4520a Amended "MUTOH" to "this company". Jan 16, 1998 Saeki
Rep ENT4540a Amended "MUTOH" to "this company". Jan 16, 1998 Saeki
Rep ENT4550a Amended 2nd line of sequence 1-1. Jan 16, 1998 Saeki
Rep ENT5500a Amended 3rd line of sequence 2-1. Jan 16, 1998 Saeki
Rep ENT5510a Amended 3rd line of sequence 2-1. Jan 16, 1998 Saeki
Rep ENT5520a Amended 3rd line of sequence 2-1. Jan 16, 1998 Saeki
Rep ENT5530a Amended 3rd line of sequence 2-1. Jan 16, 1998 Saeki
Rep ENT5541a Amended 3rd line of sequence 2-1. Jan 16, 1998 Saeki
Rep ENT5550a Amended 3rd line of sequence 2-1. Jan 16, 1998 Saeki
Rep ENT5560a Amended 3rd line of sequence 2-1. Jan 16, 1998 Saeki
Rep ENT5570a Amended 3rd line of sequence 2-1. Jan 16, 1998 Saeki
Rep ENT5580a Amended 3rd line of sequence 2-1. Jan 16, 1998 Saeki
Rep ENT5590a Amended 3rd line of sequence 2-1. Jan 16, 1998 Saeki
Rep ENT5600a Amended 3rd line of sequence 2-1. Jan 16, 1998 Saeki
Rep ENT5610a Amended 3rd line of sequence 2-1. Jan 16, 1998 Saeki
Rep ENT5620a Amended 3rd line of sequence 2-1. Jan 16, 1998 Saeki
Rep ENT5630a Amended 3rd line of sequence 2-1. Jan 16, 1998 Saeki
Rep ENT5640a Amended 3rd line of sequence 2-1. Jan 16, 1998 Saeki
Rep ENT6000a Amended "MUTOH" to "this company". Jan 16, 1998 Saeki
Rep ENT6010a Amended "MUTOH" to "this company". Jan 16, 1998 Saeki
Rep ENT6040a Amended 2nd line of sequence 1-1. Jan 16, 1998 Saeki
Rep ENT6510a Amended "MUTOH" to "this company". Jan 16, 1998 Saeki
Rep ENT6520a Amended "MUTOH" to "this company". Jan 16, 1998 Saeki
Rep ENT6560a Amended 2nd line of sequence 1-1. Amended destination of sequence 1-3. Jan 16, 1998 Saeki
Rep MAP1000b Added ENT No. 1170 "not filled". Jan 16, 1998 Saeki
Rep MAP2000a Added "O-ring (L) and O-ring (S)" to Replacement Parts Jan 16, 1998 Saeki
Rep MAP3000a Added "O-ring (L)(S)", "R L Paper Keeper Assy", "R L Paper Keeper Blade" to Replacement Parts. Jan 16, 1998 Saeki
Rep MAP4000a Added "R L Paper Keeper Assy", "R L Paper Keeper Blade" to Replacement Parts. Jan 16, 1998 Saeki
Rep MAP5000a Added "Tube Guide A1, A0 Assy" to Replacement Parts. Jan 16, 1998 Saeki
Rep EXA1000a Added verification item to 2nd line of sequence 1-4. Jan 16, 1998 Saeki
Rep EXA1020a Changed name of fault to "Lever Cover". Added verification item to 2nd line of sequence 1-4. Jan 16, 1998 Saeki
Rep EXA1030a Added verification item to 2nd line of sequence 1-5. Added sequence 1-9. Jan 16, 1998 Saeki
Rep EXA1040a Added verification item to 2nd line of sequence 1-7. Jan 16, 1998 Saeki
Rep EXA1120a Changed name of fault to "Waste fluid tank not installed" Jan 16, 1998 Saeki
Rep EXA1130a Added "Waste fluid tank full" to name of fault Jan 16, 1998 Saeki
Rep EXA1140a Amended "MUTOH" to "this company". Jan 16, 1998 Saeki
Rep EXA1160a Added sequence 1-1. Added sequence 1-6. Added sequence 1-7. Jan 16, 1998 Saeki
Add EXA1170 "Not filled". Jan 16, 1998 Saeki
Rep EXA1200a Added "Error I05" "Error I07" to faults. Jan 16, 1998 Saeki
Rep EXA1210a Amended "this company" to "MUTOH". Jan 16, 1998 Saeki
Rep EXA1220a Amended "this company" to "MUTOH". Jan 16, 1998 Saeki
Rep EXA1250a Amended "this company" to "MUTOH". Jan 16, 1998 Saeki
Rep EXA1510a Added BAC jump destination to sequence 1-2. Jan 16, 1998 Saeki
Rep EXA1520a Added 2nd line to fault No. 8 and 2nd line to No. 9. Added error in parentheses. Jan 16, 1998 Saeki
Rep EXA1530a Amended 2nd line of faults No. 1 to No. 7. Added error in parentheses. Jan 16, 1998 Saeki
Rep EXA1780a Added verification item to 2nd line of sequence 1-3. Jan 16, 1998 Saeki
Rep EXA2010a Added verification item to 2nd line of sequence 1-1. Jan 16, 1998 Saeki
Rep EXA2020a Amended "MUTOH" to "this company". Added "! Caution .." to sequence 1-7 Jan 16, 1998 Saeki
Rep EXA2030a Amended "MUTOH" to "this company". Revised hidden diagnostics to self-diagnostics. Added BAC jump destination to sequence 1-2. Jan 16, 1998 Saeki
Rep EXA2040a Added verification item to 2nd line of sequence 1-2. Deleted sequence 1-9. Jan 16, 1998 Saeki
Rep EXA2050a Added verification item to 2nd line of sequence 1-2. Jan 16, 1998 Saeki
Rep EXA2060a Added verification item to 2nd line of sequence 1-2. Jan 16, 1998 Saeki
Rep EXA2080a Added REP jump destination in sequence 1-7. Jan 16, 1998 Saeki
Rep EXA2081a Added verification item to 2nd line of sequence 1-11. Added verification item to 2nd line of sequence 1-15. Jan 16, 1998 Saeki
Rep EXA2540a Deleted sequence 1-5. Jan 16, 1998 Saeki
Rep EXA2550a Amended "MUTOH" to "this company". Completely amended sequence 1-3. Added verification item to 2nd line of sequence 1-4. Jan 16, 1998 Saeki
Rep EXA2560a Amended "MUTOH" to "this company". Completely amended sequence 1-3. Added verification item to 2nd line of sequence 1-4. Jan 16, 1998 Saeki
Rep EXA2570a Added verification item to 6th line of sequence 1-2. Jan 16, 1998 Saeki
Rep EXA2580a Added "! Caution .." to sequence 1-10. Jan 16, 1998 Saeki
Rep EXA3030a Added "or no printing at all in specific color only" to name of fault. Added REP jump destination in sequence 1-6. Jan 16, 1998 Saeki
Rep EXA3031a Added "or no printing at all in specific color only" to name of fault. Added verification item to 2nd line of sequence 1-10. Added verification item to 2nd line of sequence 1-13. Jan 16, 1998 Saeki
Rep EXA3040a Added verification item to 2nd line of sequence 1-1. Added verification item to 2nd line of sequence 1-2. Jan 16, 1998 Saeki
Rep EXA3050a Added "! Caution .." to sequence 1-9. Added sequence 1-10. Jan 16, 1998 Saeki
Rep EXA3051a Added "! Caution .." to sequence 1-11. Revised hidden diagnostics to self-diagnostics. Jan 16, 1998 Saeki
Rep EXA3060a Amended REP jump destination in sequence 1-3. Added sequence 1-8. Added sequence 1-9. Jan 16, 1998 Saeki
Rep EXA3080a Added "! Caution .." to sequence 1-10. Jan 16, 1998 Saeki
Add EXA3081 Added due to extra items in EXA3080a. Added sequence 1-12. Added "! Caution.." to sequence 1-13. Jan 16, 1998 Saeki
Rep EXA3090a Deleted sequence 1-3. Added "! Caution.." to sequence 1-10. Jan 16, 1998 Saeki
Add EXA3091 Added due to extra items in EXA3090a. Added sequence 1-14. Added "! Caution.." to sequences 1-13,1-16. Amended REP jump destination in sequence 1-15. Jan 16, 1998 Saeki
Rep EXA3100a Added "! Caution.." to sequence 1-9. Jan 16, 1998 Saeki
Add EXA3101 Added due to extra items in EXA3100a. Added sequence 1-12. Added "! Caution.." to sequence 1-10. Jan 16, 1998 Saeki
Rep EXA3110a Added REP jump destination in sequence 1-1. Jan 16, 1998 Saeki
Add EXA3111 Added due to extra items in EXA3110a. Added sequence 1-13. Added "! Caution.." to sequence 1-11. Jan 16, 1998 Saeki
Rep EXA3120a Added REP jump destination in sequence 1-1. Deleted REP jump destination in sequence 1-5. Deleted sequence 1-8. Jan 16, 1998 Saeki
Rep EXA3130a Added REP jump destination in sequence 1-1. Deleted REP jump destination in sequence 1-6. Deleted sequence 1-9. Jan 16, 1998 Saeki
Rep EXA4000a Added verification item to 2nd line of sequence 1-7. Jan 16, 1998 Saeki
Rep EXA4010a Added verification item to 2nd line of sequence 1-4. Jan 16, 1998 Saeki
Rep EXA4020a Added "Also it will be badly cut and cause a paper jam" to name of fault. Added sequence 1-6. Jan 16, 1998 Saeki
Rep EXA4500a Amended REP jump destination in sequence 1-2. Jan 16, 1998 Saeki
Rep EXA4510a Amended REP jump destination in sequence 1-5. Jan 16, 1998 Saeki
Rep EXA4520a Completely amended sequence 1-4. Amended REP jump destination in sequence 1-7. Jan 16, 1998 Saeki
Rep EXA4530a Amended REP jump destination in sequence 1-4. Deleted sequence 1-8. Jan 16, 1998 Saeki
Rep EXA4540a Completely amended sequence 1-4. Jan 16, 1998 Saeki
Rep EXA5020a Completely amended sequence 1-4. Amended REP jump destination in sequence 1-4. Amended REP jump destination in sequence 1-8. Jan 16, 1998 Saeki
Rep EXA6010a Completely amended sequence 1-5. Jan 16, 1998 Saeki
Rep REP0010a Added REP1520, REP1530, REP1540. Jan 16, 1998 Saeki
Rep REP1020a Amended all fitting/dismantling procedures. Changed all photographs. Jan 16, 1998 Saeki
Rep REP1030a Amended 1. and 2. of (4) Panel Cover. Amended 1. and 2. of (5) Y Rail Cover and added 3. Jan 16, 1998 Saeki
Rep REP1040a Amended parts names to "Paper Guide F" and "Paper Guide R". Amended 1. and 2. of (7) Paper Guide R and added 3. Jan 16, 1998 Saeki
Rep REP1070a Amended parts names to "Paper Guide F", "L Cover" and "Board Box". Amended replacement procedures 6. and 7. Jan 16, 1998 Saeki
Rep REP1080a Amended parts names to "Paper Guide F" and "Board Box". Amended replacement procedures 6. and 7. Jan 16, 1998 Saeki
Rep REP1090a Amended all replacement procedures. Added part names to Photograph 2. Jan 16, 1998 Saeki
Rep REP1120a Amended part names to "Paper Guide R", Waste Fluid Box Detection Switch Assembly" and "Board Box". Added "! Caution". Added "Reference". Jan 16, 1998 Saeki
Rep REP1140a Added 1st to 5th lines. Added "! Caution" to 1. Capture Backup Parameters. Jan 16, 1998 Saeki
Add REP1141 Added due to extra items in REP1140a. Added "! Caution" to 1. Installation of Backup Parameters. Jan 16, 1998 Saeki
Rep REP1200a Added replacement procedures 3. and 4. Changed Photograph 2. Deleted Photograph 4. Jan 16, 1998 Saeki
Rep REP1210a Amended all replacement procedures. Changed all photographs. Jan 16, 1998 Saeki
Rep REP1211a Amended all replacement procedures. Changed Photograph 2. Jan 16, 1998 Saeki
Rep REP1212a Amended all replacement procedures. Deleted Photograph 1 Right. Deleted Photograph 2. Jan 16, 1998 Saeki
Rep REP1213a Amended all replacement procedures. Added "! Caution" and "[!] CAUTION Note the following points when reassembling:" Jan 16, 1998 Saeki
Rep REP1220a Added "! Caution". Added "Reference". Jan 16, 1998 Saeki
Rep REP1230a Amended replacement procedures 1. to 4. Jan 16, 1998 Saeki
Rep REP1240a Added replacement procedures 1. to 4. Added "! Caution". Added Photograph 2. Jan 16, 1998 Saeki
Rep REP1260a Amended all replacement procedures. Added adjustment and examination procedure. Added "! Caution". Added Photograph 2, Photograph 3, Photograph 4. Jan 16, 1998 Saeki
Rep REP1270a Added replacement procedures 1. to 4. Amended caution 2. Jan 16, 1998 Saeki
Rep REP1280a Added 2. to replacement procedures. Added "Reference". Changed all photographs. Jan 16, 1998 Saeki
Rep REP1290a Added [!] Caution. Added replacement procedures 1. to 3. Changed Photograph 2. Jan 16, 1998 Saeki
Rep REP1300a Amended replacement procedures 1. and 2. Jan 16, 1998 Saeki
Del REP1310 Because of deletion from maintenance parts, please delete this page. (This part is included in the Y Motor Assembly) Jan 16, 1998 Saeki
Rep REP1320a Added replacement procedures 1. to 3. Changed Photograph 2. Jan 16, 1998 Saeki
Rep REP1330a Amended all replacement procedures. Changed Photograph 2. Jan 16, 1998 Saeki
Rep REP1331a Added [!] Caution. Added adjustment and examination procedure. Jan 16, 1998 Saeki
Rep REP1350a Added [!] Caution. Jan 16, 1998 Saeki
Rep REP1360a Amended replacement procedures 1. to 4. Added [! Caution]. Changed all photographs. Jan 16, 1998 Saeki
Rep REP1370a Added [! Caution]. Changed all photographs. Jan 16, 1998 Saeki
Add REP1371 Added due to extra items in REP1140a. Added 3. to adjustment and examination procedure. Added [!] Caution to adjustment and examination procedure. Jan 16, 1998 Saeki
Rep REP1380a Deleted replacement procedure 3. Changed all photographs. Jan 16, 1998 Saeki
Rep REP1390a Amended all replacement procedures. Added [! Caution]. Changed Photograph 3. Jan 16, 1998 Saeki
Add REP1391 Added due to extra items in REP1390a. Added [! Caution] to replacement procedure. Amended all adjustment and examination procedures. Added [!] Caution to adjustment and examination procedure. Jan 16, 1998 Saeki
Rep REP1400a Amended all replacement procedures. Added [!] Caution. Changed Photograph 4. Jan 16, 1998 Saeki
Add REP1401 Added due to extra items in REP1400a. Added [! Caution] to replacement procedure. Amended all adjustment and examination procedures. Added [!] Caution to adjustment and examination procedure. Jan 16, 1998 Saeki
Rep REP1410a Added [! Caution]. Changed all photographs. Jan 16, 1998 Saeki
Rep REP1430a Added 1. and 6. to replacement procedures. Added [! Caution]. Added adjustment and examination procedure. Added [!] Caution to adjustment and examination procedure. Jan 16, 1998 Saeki
Rep REP1460a Amended part name to "Waste Fluid Box". Jan 16, 1998 Saeki
Add REP1520 "Replacement of Right and Left Paper Keeper Assembly, Right and Left Paper Keeper Blades" Jan 16, 1998 Saeki
Add REP1530 "Replacement of O-rings (L), (S)" Jan 16, 1998 Saeki
Add REP1540 "Replacement of Tube Guide A1, A0 Assembly" Jan 16, 1998 Saeki
Rep REP1571a Amended Figure 1 Jan 16, 1998 Saeki
Rep REP1620a Added "!Caution 1", "!Caution 2" and "!Caution 3". Jan 16, 1998 Saeki
Rep TST1000a Amended 2nd line of Test 2 from "Color Output" to "Color/Monochrome". Jan 16, 1998 Saeki
Rep TST1002a Amended 6th line of Test 8 from "Color Output" to "Color/Monochrome". Jan 16, 1998 Saeki
Rep GID1000a Amended external dimensions and weight. Added model name which had been omitted. Jan 16, 1998 Saeki
Rep GID1010a Amended lower right diagram (RS-232C 9-pin shielded). Added model name which had been omitted. Jan 16, 1998 Saeki
Rep GID1011a Added model name which had been omitted. Jan 16, 1998 Saeki
Rep GID1012a Added model name which had been omitted. Jan 16, 1998 Saeki
Rep GID3011a Amended 4th line of 3.6 Option (1). (DIP switch changes not required) Jan 16, 1998 Saeki
Rep GID4020a Amended 5th and 8th lines. Jan 16, 1998 Saeki
Rep GID4070a Amended upper left diagram. Amended 2nd and 5th lines of media cutting. Added 11th and 15th lines. Jan 16, 1998 Saeki
Rep GID4100b Added 3rd to 5th lines of no ink detection function. Added 6th and 7th to 9th lines of waste fluid full detection function. Jan 16, 1998 Saeki
Add GID4101 Added due to extra items in GID4100b. Added 1st and 7th to 9th lines of waste fluid full detection function. Added "!Caution". Added 3rd to 5th lines of initial filling. Jan 16, 1998 Saeki
Rep PAT0000a Added and [ ] to Purpose and Details columns of No. 1 to No. 5 to indicate effect of printing modes. Jan 16, 1998 Saeki
Rep PAT4000a Changed all current setting details. Jan 16, 1998 Saeki
Rep BAC0000a Deleted BAC3010, BAC3020, BAC4010, BAC4020. Jan 16, 1998 Saeki
Rep BAC0012a Deleted BAC3010, BAC3020, BAC4010, BAC4020. Amended 5.1 Initialization in maintenance history, added error history. Jan 16, 1998 Saeki
Rep BAC1030a Deleted CCW rotation from operation flow. Amended confirm next menu in the 2nd line of operation flow. Jan 16, 1998 Saeki
Rep BAC2030b Cancelled left 10th and 11th lines. Added [!Caution]. Amended final operation flow to "0.100 mm - 0.100 mm". Amended left 8th and 9th lines. Jan 16, 1998 Saeki
Rep BAC2040a Amended final operation flow to "Ink fill remaining * M". Jan 16, 1998 Saeki
Rep BAC2051a Completely changed right figure. Jan 16, 1998 Saeki
Rep BAC2060b Completely changed upper right figure. Jan 16, 1998 Saeki
Rep BAC2080b Deleted left 5th to 9th lines. Jan 16, 1998 Saeki
Rep BAC2090b Deleted left 6th to 7th lines. Jan 16, 1998 Saeki
Rep BAC2150a Completely amended operation flow. Added three company specifications to lower left. Amended right 7th to 10th lines. Jan 16, 1998 Saeki
Rep BAC4000a Added ruled lines to left 4th to 6th lines Jan 16, 1998 Saeki
Rep BAC5010a Added CW and CCW rotation to operation flow. Amended maintenance history in flow and terminal display, added error history. Jan 16, 1998 Saeki
Rep BAC5025a Added "PaperEdge", "BlackFlushP" and "ColorFlushP" to operation flow and terminal display. Jan 16, 1998 Saeki
Rep BAC6010a Added "Uni-directional" and "Bidirectional" to operation flow and terminal display. Jan 16, 1998 Saeki
Rep CAT1000a Added "O-rings (L) (S)", ",R Paper Keeper Assembly", ",R Paper Keeper Blade", "A1,A0 Tube Guide Assembly" Jan 16, 1998 Saeki
Rep CAT2000a Added note to No. 2 Name column. Added "Dedicated" [?] to No. 2.2 Comments column. Added “exclusive use” to No. 6 and No. 7 Comments column. Jan 16, 1998 Saeki
Rep CAT2001a Added “exclusive use” to No. 23 Comments column. Added "Ball Driver 2.5 mm" to No. 24. Jan 16, 1998 Saeki
Rep CAT3000a Completely amended 2. Tape No. 1. Added No. 3. Jan 16, 1998 Saeki
Rep CAT4000a Amended because model name was different. Jan 16, 1998 Saeki
Rep CAT5001c Amended exploded view diagram. (Production edition) Added "N spacer" and "Caution 15". Moved "Scroller Unit" to CAT5004. Jan 16, 1998 Saeki
Rep CAT5002c Amended exploded view diagram. (Production edition) Completely changed "Scroller roller bearing". Amended "cable clamp". Amended waste fluid tank to "Waste Fluid Box". Jan 16, 1998 Saeki
Rep CAT5003c Amended exploded view diagram. (Production edition) Added "Spacer" and "R.L Paper Keeper Assembly". Changed frame of "Pump Assembly". Jan 16, 1998 Saeki
Rep CAT5004c Amended exploded view diagram. (Production edition) Positioned "Scroller Unit" in upper right of CAT5001. Jan 16, 1998 Saeki
Rep CAT5005c Amended exploded view diagram. (Production edition) Changed shape of "Steel Flexible Guide". Jan 16, 1998 Saeki
Rep CAT5006c Amended exploded view diagram. (Production edition) Added "Steel Flexible Cable", "Tube Guide Assembly", "Flexible Cable Fitting C", "O-ring (L), (S)", others. Jan 16, 1998 Saeki
Rep CAT5007c Amended exploded view diagram. (Production edition) Changed "Flexible Cable Fitting H", Pipe Keeper Rubber". Added "O-ring (L) (S)". Jan 16, 1998 Saeki
Rep CAT5008c Amended exploded view diagram. (Production edition) Clarified optional items. Added "Insulating Tape". Jan 16, 1998 Saeki
Rep CON0002a Emended ENT3000 to ENT3030 in line 2 under Amendments. Feb 27, 1998 Saeki
Rep CON0006a Deleted "Sequence 1-9 .." in line 20 under Amendments. Feb 27, 1998 Saeki
Rep CON0007a Emended "Sequence 1-3" to "Sequence 1-4" in line 3 under Amendments. Emended "Sequence 1-5" to "Sequence 1-4" in line 4 under Amendments. Emended line 13. Feb 27, 1998 Saeki
Rep CON0009a Emended BAC2030a to BAC2030b in line 16 under New Page No. Emended BAC2090b to BAC2090a in line 21 under New Page No. Feb 27, 1998 Saeki
Rep CON3001b Deleted left line 25 "Movable grid fixer". Added "Cursor plate spring" and "Steel Flexible Guide A1/A0 Assembly" to left lines 34 and 35. Feb 27, 1998 Saeki
Rep TRB2000b Added "and blurs in the image of the picture" to "Troubles when plotting" Feb 27, 1998 Saeki
Rep ENT1710a Added sequence 1-1. Feb 27, 1998 Saeki
Rep ENT2020b Added sequence 1-5. Feb 27, 1998 Saeki
Rep ENT3040a Added sequence 1-1. Feb 27, 1998 Saeki
Rep ENT3050b Emended illustrations in Symptoms column. Added sequences 1-6, 1-7, 1-8. Feb 27, 1998 Saeki
Add ENT3051 Added due to extra items in ENT3050b. Feb 27, 1998 Saeki
Rep MAP1700a Added "Power Supply Board Assembly", "Suction Fan Assembly" and "Fan Cable assembly" to replacement items. Feb 27, 1998 Saeki
Rep MAP2000b Added "Power Supply Box Detector Switch Assembly" and "Extended Memory" to replacement items. Added m mark to ENT2000 and ENT2010. Feb 27, 1998 Saeki
Rep MAP3000b Added "Power Supply Board Assembly" to replacement items. Feb 27, 1998 Saeki
Rep MAP4500a Added "Steel Flexible Guide Assembly" and "Cursor Plate Spring" to replacement items. Feb 27, 1998 Saeki
Rep EXA1000b Added 3rd line of sequence 1-2. Added REP jump destination to sequence 1-1 and sequence 1-2. Feb 27, 1998 Saeki
Rep EXA1020b Added 3rd line of sequence 1-2. Feb 27, 1998 Saeki
Rep EXA1700a Added sequence 1-4. Amended sequence 1-5. Feb 27, 1998 Saeki
Rep EXA1720a Added sequence 1-4. Amended sequence 1-5. Feb 27, 1998 Saeki
Rep EXA1740a Amended sequence 1-4. Feb 27, 1998 Saeki
Rep EXA1760a Amended sequence 1-4. Feb 27, 1998 Saeki
Rep EXA2020b Added sequence 1-1. Feb 27, 1998 Saeki
Add EXA2021 Added due to extra items in EXA2020b. Feb 27, 1998 Saeki
Rep EXA2050b Amended sequence 1-3, sequence 1-4 and sequence 1-5. Feb 27, 1998 Saeki
Rep EXA3030b Added sequence 1-1. Feb 27, 1998 Saeki
Rep EXA3031b Items shifted due to increase of EXA3030b items. Feb 27, 1998 Saeki
Rep EXA3040b Added sequence 1-1. Feb 27, 1998 Saeki
Rep EXA3050b Added sequence 1-8 and 1-9. Feb 27, 1998 Saeki
Rep EXA3051b Items shifted due to increase of EXA3050b items. Feb 27, 1998 Saeki
Rep EXA3110b Deleted REP jump destination to sequence 1-2. Feb 27, 1998 Saeki
Rep EXA4530b Added sequence 1-8 and 1-9. Deleted REP jump destination to sequence 1-5. Feb 27, 1998 Saeki
Rep EXA5020b Amended 2nd line of sequence 1-6. Amended REP jump destination to sequence 1-6. Feb 27, 1998 Saeki
Rep REP0010b Cancelled “Mobile Grid Fixer” from left line 25. Added “Cursor Plate Spring” and “Steel Flexible Guide A1/A0 Assembly” to left lines 34 and 35. Feb 27, 1998 Saeki
Rep REP1050a Amended “Board Box” to “Board Box”. Feb 27, 1998 Saeki
Rep REP1110a Added [!] to adjustment and examination procedure. Added "Right cover axle and front cover fulcrum adjustment". Feb 27, 1998 Saeki
Rep REP1141a Amended (Refer to BAC5010) to (Refer to REP1460) in line 13. Feb 27, 1998 Saeki
Rep REP1210b Totally amended. (Added new type Grid Roller Assembly) (Added 2 photographs) Feb 27, 1998 Saeki
Rep REP1213b Totally amended. (Added new type Grid Roller Assembly) (Added 1 photograph) Feb 27, 1998 Saeki
Rep REP1250a Added 2. Adjustment & Inspection Procedures Feb 27, 1998 Saeki
Rep REP1260b Added 2. Adjustment & Inspection Procedures 2 Feb 27, 1998 Saeki
Rep REP1270b Added 2. Adjustment & Inspection Procedures 2 Feb 27, 1998 Saeki
Rep REP1300b Added <How to replace T Fence> in line 1. Added 2. Cleaning Procedure. Feb 27, 1998 Saeki
Add REP1310 "How to replace Steel Flexible Guide Assembly and Cursor Plate Spring" Feb 27, 1998 Saeki
Rep REP1331b Amended (Refer to BAC5010) to (Refer to REP1460) in line 19. Feb 27, 1998 Saeki
Rep REP1371a Amended (Refer to BAC5010) to (Refer to REP1460) in line 9. Feb 27, 1998 Saeki
Rep REP1391a Amended (Refer to BAC5010) to (Refer to REP1460) in line 19. Feb 27, 1998 Saeki
Rep REP1401a Amended (Refer to BAC5010) to (Refer to REP1460) in line 18. Feb 27, 1998 Saeki
Rep REP1430b Amended (Refer to BAC5010) to (Refer to REP1460) in line 23. Feb 27, 1998 Saeki
Rep REP1460b Added "2. Adjustment & Inspection Procedures" to "(1) Waste Fluid Box". Added "! Caution" to "(2) Flushing Box". Feb 27, 1998 Saeki
Rep REP1540a Deleted line 1. Interchanged replacement procedures 4 and 5. Changed photo 3. Feb 27, 1998 Saeki
Rep REP1571b Added reference page to line 1 of Adjust and Check 8. Amended line 2 of 8. Amended lines 2 and 3 of 10. Feb 27, 1998 Saeki
Rep REP1572a Amended line 1 of Adjust and Check 17. Feb 27, 1998 Saeki
Rep REP1573a Amended line 1 of Adjust and Check 20. Feb 27, 1998 Saeki
Rep REP1574a Amended line 1 of Adjust and Check 24. Feb 27, 1998 Saeki
Rep REP1581a Added reference page to line 1 of Adjust and Check 8. Amended line 2 of 8. Feb 27, 1998 Saeki
Rep REP1582b Amended line 1 of Adjust and Check 13. Amended line 1 of 16. Feb 27, 1998 Saeki
Rep REP1583b Amended line 1 of Adjust and Check 19. Feb 27, 1998 Saeki
Rep REP1640a Added "Cover Switch assembly" to left line 14. Feb 27, 1998 Saeki
Rep GID2004a Added "Media Keeper R Assembly" and "Media Keeper R Assembly". Feb 27, 1998 Saeki
Rep GID2009b Amended illustration. Feb 27, 1998 Saeki
Rep BAC0000b Added "Network Board" to line 7 of 1. Inspection Feb 27, 1998 Saeki
Rep BAC0010a Added "1.7 Network Board". Feb 27, 1998 Saeki
Rep BAC0020a Added "Network Board" to Inspection details of Table 1. Feb 27, 1998 Saeki
Rep BAC1000a Added "Network Board" to Items of Table 1-1. Added "Network Board" to right panel flow. Feb 27, 1998 Saeki
Rep BAC1001a Added "Network Board" to “Diagnostics/Inspection” Menu. Feb 27, 1998 Saeki
3-1 Use the user/operator to obtain a more detailed grasp of the fault.
• Conduct a primary consultation by “inquiry sheet”, “fax” and “telephone”
• Select applicable symptoms from the trouble-shooting lists and make inquiries in
accordance with the primary consultation form. (Check error messages, check the
user’s operating conditions, test again with changed settings, output test patterns, etc.)
3-2 If it is not solved by the primary consultation, take the necessary maintenance
items and make an on-site visit.
• Assemble the necessary maintenance parts from the matrix map
• At the user’s premises, first check the symptoms.
• Proceed with maintenance work in accordance with the fault tracing procedure.
• After the repair work is finished, be sure to check again by testing in accordance with
the test procedure.
3-3 If repair is not possible even though all the work has been done in accordance with
the fault tracing procedure, contact the Technical Support in the your local dealer.
n Fault maintenance work procedures and how to use the Maintenance Manual
When a user reports an equipment fault, use the following procedure to carry out fault recovery tasks.
A fault occurs
Check fault circumstances, Check circumstances by “inquiry sheet”, “fax” or “telephone”. Check error messages, * “Inquiry Sheet” (This is in the
Trouble-Shooting List
select fault details from check user usage conditions, retry after changing settings, output diagnostic pattern, etc. Operation Manual. Copy it and use
TRB****
Trouble-Shooting Lists Select fault symptoms produced by user from the Trouble-Shooting List. it)
Conduct a consultation by “inquiry sheet”, “fax” or “telephone”. Check possibility of user * “Inquiry Sheet”, Operation Manual,
Conduct a primary Primary Consultation
error or recovery by daily inspection. Check error messages, check user usage basic knowledge, daily care, periodic
consultation with the user ENT****
conditions, output diagnostic pattern, output setup list. Retry after changing settings, etc. maintenance/inspection/cleaning
If you are unable to resolve the fault at this point, take the necessary maintenance parts and make an on-site visit.
Fault Tracing
Conduct a tracing inquiry Conduct an inquiry to trace the cause of the fault Basic knowledge
Procedures EXA****
Replacement and
Replace or readjust parts suspected to be faulty.
Replace parts and adjust Adjustment Procedures Basic knowledge
Carry out adjustments after replacing parts.
REP****
Test Procedures
Final check Separate causes of faults and check operation after faults have been rectified.
TST****
* “Inquiry Sheet” is enclosed with the Operation Manual. Please copy it and use it.
• Trouble at time of delivery: Troubles that occur when unpacking immediately after delivery are grouped here.
Check this group for a similar trouble occurring other than immediately after delivery.
• Trouble at time of initial operation: Troubles concerning the series of operations up to the enabling of printing are grouped here.
• Trouble when feeding media: This group concerns problems with the media path.
• Trouble when cutting media: Cutter section problems are grouped here.
• Trouble with mechanical precision: Plotting precision problems are grouped here.
• Problems associated with noise: Troubles that produce abnormal noise from the driving section.
• Basic operations problems: Troubles at the time of operation are grouped here.
• Other: Troubles involving driver software, consumable items, peripheral devices are grouped here.
1-4 • Is the power outlet supplying 100 to 120 V or 200 to 240 V AC +10%?
→ Check the voltage.
1-5 • With the cord inserted into the power outlet, is the prescribed voltage available at the end of the cord?
→ The power cord is broken. Replace it.
1-6 • The overcurrent detector circuit in the plotter's power supply may have tripped.
→ Leave it for 10 minutes then try switching on again.
1-7 • Are there any large power-consuming peripheral devices, such as a copier, on the same outlet?
→ Take power from a separate power source.
Replacement Part
Fault
details
Replacement
and adjustment Page specified
1140
1160
1170
1110
1100
1410
1420
1190
1200
1360
1360
1130
1150
1130
1480
1350
1350
1350
1350
1240
1260
1270
1340
1340
1400
1400
1390
1390
Replacement and adjustment procedure REP. NO.
procedure page by primary
When Messages are Not Displayed Trouble at time of delivery Model Name: RJ–80❉C MAP2000a consultation (ENT)
Whether an error message is displayed Major classification of fault details Page specified by
Trouble at time of delivery Model Name: RJ–80❉C EXA2000
matrix map (MAP)
GO TO Ref. Pages
No. Symptom Items to be Confirmed
REP BAC
Replacement and
• No power 1-1 • Is there a broken or shorted lead in the switch cable assembly (between the switch 1130 adjustment procedure
and power supply board)? (REP) page reference
Fault details Use a tester to check for broken or shorted leads.
→ Replace the switch cable assembly.
Hidden diagnostic
procedure page
1-2 • Do the "Power supply voltage check 100 V AC" 1630 reference
Fault-tracing
sequence
1-3 • Do the "Power supply voltage check 5 V DC"
Page specified by
matrix map (MAP)
Page specified by
the fault-tracing
Replacement and adjustment item procedure (EXA)
2. Adjustment and 1. Carry out the Steel Belt Tensioning Adjustment. (Refer to REP1550)
Examination
Procedure
Page specified by
the fault-tracing
How to replace the Y Motor Assembly Model Name: RJ–80❉C R E P 1 2 8 0 procedure (EXA)
How to use Replacement and Adjustment Procedure (REP) Model Name: R J – 8 0 i C CON4060
How to use Test Procedure (TST) Model Name: R J – 8 0 i C CON4070
n After completing replacement and adjustment in accordance with the replacement and adjustment procedure (REP), if “GO TO TEST No.” is specified, carry out a final
check in accordance with the following test procedure.
• If you do not understand how to go about the testing operation, refer to the reference pages in the text.
Page specified by replacement
and adjustment procedure (REP)
Test number Test 1 : 1. With the cooperation of the user/operator, have the user's data plotted in the user's operating environment.
Plotting from 2. Check that the plotting is normal.
and name of user's host
computer
test
Test 3 : 1. Connect a personal computer (which has the Self-Diagnostics program loaded) to the plotter with the RS-232C cable. (Refer to BAC0020)
Skew check 2. Start self-diagnostics and select "2) Adjustments" from the self-diagnostics menu, then select "3) Skew Check" from the "Diagnostics/Adjustments" menu. (Refer to BAC2030)
3. Mount roll media in the plotter
4. When "Skew Check: 1.0 m" is displayed, set ** m with the "Setting Value" keys.
5. End if "Skew Result: ±*.**** mm" is within ±*.** mm
Page specified by
replacement and
adjustment procedure
(REP)
Test Procedures (Test 1 to Test 3) M o d e l Na me : R J– 80❉ C T S T 1 0 0 0 a
Daily Care
This section explains the details of daily maintenance (including cleaning, ink cartridge replacement, cutter replacement, etc.)
IMPORTANT
© Paper dust and fluff will accumulate with long term use and stick to
the plotting board and cutter groove and may cause printing quality
and cutting performance to deteriorate.
CAUTION
© The power switch of the RJ-800 series plotter should be switched off Use a soft damp cloth to wipe away any Brush
during cleaning. paper dust sticking to the pressure roller. Movable
© Don’t use solvents such as thinners or benzene that will damage the Clean the movable roller with a nylon brush. roller
finish.
© Covers that are fixed with screws contain electrical components and
must not be opened during cleaning.
© Paper dust which is produced when the plotter is working should be
removed periodically. Make sure that it does not get blown around.
© Stubborn dirt that is difficult to remove may be removed with a lint-
free cloth dampened with alcohol.
IMPORTANT
© Paper fluff sticking to the pressure roller and movable roller may
prevent normal feeding of the media and produce a “Skew Check
Error”.
IMPORTANT
© Progressive soiling will affect the sensitivity of the sensors and faulty
detection of the media in the initial operation may cause a “Skew
Check Error”.
Step 1
If “No ink” appears in the message display
section, when there is no printing operation
in progress, from the back of the plotter, pull
out the ink cartridge whose color is
indicated.
[YMCK] cartridge
Step 4
Check that the display has reverted to its permanent display.
Reference
© Only specific cartridges can be used. They also have a particular place
and orientation. Be careful not to confuse the location and orientation.
© Don’t open the sealed package until you are ready to insert the cartridge
in the slot. If a cartridge is stored for a long period with the seal opened,
the printing may be patchy.
© Cartridges should be used within two years of the date printed on the
package. An ink cartridge that has been mounted in the plotter for two Sponge in flushing box
years should be replaced.
Step 1
Switch off the power and bring the head
to the center.
Step 2 CAUTION
Press the cutter down with your finger
and rotate the arm to the front. Take out © The cutter blade is very hard and brittle. Be careful not to knock it or drop it.
the cutter.
Wipe the cutter blade with a dry cloth or
replace the cutter.
Step 4
Return the head to the right end and switch on the power.
Reference
© Since the life of the cutter depends on the type and thickness of the media
and the usage environment, it is recommended that a spare cutter be
procured.
CAUTION
© There is a spring in the cutter mounting hole. Be careful not to lose it when
you replace the cutter.
PRECAUTION 1 Head Cleaning PRECAUTION 6 Main Board Revision and Firmware Version
Head cleaning (see REP1620) must be carried out when this plotter is to be If the main board revision is “C” or higher, the firmware version must be V 1.05 or
transported by truck (see CON6000) and when the following parts are to be higher.
replaced.
< Replacement parts > Head, Damper, Head Cable, Cartridge Frame Assembly,
Ink Tubes
PRECAUTION 2 Head Cleaning Jig PRECAUTION 7 Replacing Left and Right Media Fixer Assemblies
When the head cleaning jig is to be used, fill the jig’s 100 cc bottle with at least 50 When the old type of left or right media fixer assembly (screwed type) is to be
cc of cleaning fluid and use it with the cap loosened. replaced with the new plug-in type, both left and right assemblies should be
If head cleaning is done with the cap tightened, ink will flow back into the 100 cc replaced.
bottle.
When you have finished head cleaning, return the remaining cleaning fluid from
the 100 cc bottle to the 500 cc cleaning fluid bottle (JD-42054).
Trouble-Shooting Lists
- Media cut error ENT1040 - E016CPUErr[03] (Data limit exception error) ENT1520
- [User 1] Paper End ENT1050 - E016CPUErr[04] (Address error exception (load or ENT1520
- Not enough memory SIMM 12 MB ENT1060 command fetch))
- Error I07 (ESC parameter error) ENT1200 - Error E065 X Motor ENT1700
- Error I11 (Undefined ESC) ENT1210 - Error E066 Y Motor ENT1710
- Error I12 (Invalid character ESC) ENT1210
LED display
1 2 3 4 5 6 7 8
Details of error Primary consultation page
How to Use LEDs to Check CPU System and Mechanical System Faults Model Name: R J – 8 0 i C TRB1001
Name: Trouble-Shooting 2/4 (List of Faults) When Message is Displayed Model Name: R J – 8 0 i C TRB2000b
Cases where no error message is displayed GO TO Cases where no error message is displayed GO TO
on the liquid crystal display of the main plotter unit ENT No. on the liquid crystal display of the main plotter unit ENT No.
- Power supply does not come on ENT2000 - Unable to plot continuously ENT3000
- LCD faulty (no display/erratic display) ENT2010 - Extra feed after plotting ends ENT3010
- Unable to make initial filling of inks ENT2020 - Plotting result differs from other machine ENT3020
- Cartridges installed but not detected ENT2030 - No printing at all ENT3030
Trouble at time of delivery:
- Media not suction ENT2500 - During plotting, media is skewed or meandering ENT3500
- Cover closed but does not work ENT2510 - During plotting, creases appear in media ENT3510
- When media is first mounted, media comes off ENT2520 - During plotting, jamming occurs ENT3520
Trouble at time of initial operation:
- When media is first mounted, media tears ENT2530 - Media that has been cut does not fall ENT3530
- When media is first mounted, media is creased ENT2540
Name: Trouble-Shooting 2/4 (List of Faults) When Message is Displayed Model Name: R J – 8 0 i C TRB2000b
Name: Trouble-Shooting 3/4 (List of Faults) When Message is Displayed Model Name: R J – 8 0 i C TRB2001b
Cases where no error message is displayed GO TO Cases where no error message is displayed GO TO
on the liquid crystal display of the main plotter unit ENT No. on the liquid crystal display of the main plotter unit ENT No.
- Unable to do the cutting operation properly ENT4000 - Abnormal noise when media is sucked down ENT5000
- Cuts during plotting ENT4010 - Abnormal noise during plotting stand by ENT5010
- Does the cutting operation properly but media is not cut ENT4020 - Abnormal noise when head is moving right or left ENT5020
or cutting is bad and media jams - Abnormal noise during media feed ENT5030
Trouble with media cutting:
- Line lengths in the head movement direction are inaccurate ENT4500 - Remote panel setting does not move ENT5500
(main scanning direction) - Unable to get online normally with RS-232C ENT5510
- Line distances in the media movement direction are inaccurate ENT4510 - Unable to get online normally with Centronics ENT5520
Trouble with mechanical precision:
(auxiliary scanning direction) - Unable to get online normally with network ENT5530
- Straight lines in the head movement direction are inaccurate ENT4520 - Layout function not working properly ENT5540
Online/Function problems:
(straightness) - Scale function not working properly ENT5550
- Straight lines in the media movement direction are inaccurate ENT4530 - Rotate function not working properly ENT5560
(connection precision Y) - Mirror function not working properly ENT5570
- Bad right angle precision ENT4540 - Line type/line width/line color functions not working properly ENT5580
- Bad media cutting precision ENT4550 - Some data not plotted (missing) ENT5590
- Erratic text and plotting from data (extra lines printed) ENT5600
- Plotting position offset ENT5610
- Extra feed after plotting ends ENT5620
- Delayed cutting after plotting ends ENT5630
- White paper is cut ENT5640
Name: Trouble-Shooting 3/4 (List of Faults) When Message is Displayed Model Name: R J – 8 0 i C TRB2001b
Name: Trouble-Shooting 4/4 (List of Faults) When Message is Displayed Model Name: R J – 8 0 i C TRB2002
Cases where no error message is displayed GO TO Cases where no error message is displayed GO TO
on the liquid crystal display of the main plotter unit ENT No. on the liquid crystal display of the main plotter unit ENT No.
- Ink cartridge can not be inserted ENT6000
- Media difficult to mount ENT6010
- Ink overflows from waste fluid box ENT6020
- Power went off during plotting ENT6030
Basic operations problems:
- Hangs up ENT6500
- Trouble with ink (consumable item) ENT6510
- Trouble with media (consumable item) ENT6520
- Trouble with cutter (consumable item) ENT6530
- Trouble with extended memory (optional item) ENT6540
- Trouble with network board (optional item) ENT6550
- Unable to install driver software ENT6560
Other:
Name: Trouble-Shooting 4/4 (List of Faults) When Message is Displayed Model Name: R J – 8 0 i C TRB2002
Primary Consultation Model Name: R J – 8 0 i C ENT0000
Primary Consultation
When Message is Displayed
1-3 • Please open and close the front cover several times. Does the beeper sound when the cover is open?
→ If there is no noise when the cover is opened, the main unit has probably developed a fault for some reason.
Maintenance by a Serviceman is required.
1-4 • The power supply may be unstable if several devices are connected to one power outlet.
→ Switch off the power temporarily and try again by connecting to a different outlet.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP1000
When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C ENT1000
When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C ENT1010
No. Symptom Sequence Items to be Confirmed
1 • Lever Up 1-1 • Is the pressure lever up?
This message means that the → Please lower the pressure lever securely.
Pressure Lever is up.
1-2 • Please raise and lower the pressure lever several times. Does the beeper sound when the lever is raised?
→ If there is no noise when the pressure lever is raised, the main unit has probably developed a fault for some
reason.
Maintenance by a Serviceman is required.
1-3 • The power supply may be unstable if several devices are connected to one power outlet.
→ Switch off the power temporarily and try again by connecting to a different outlet.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP1000
When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C ENT1010
When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C ENT1020a
No. Symptom Sequence Items to be Confirmed
1 • Cover and Lever 1-1 • Are the front cover and pressure lever up?
This message means that the Front → Please lower both the front cover and the pressure lever securely.
Cover and Pressure Lever are up.
1-2 • Does the beeper sound when either or both the front cover is open and the pressure lever is raised?
→ If there is no noise when the pressure lever is raised, or when the front cover is raised and lowered, the
main unit has probably developed a fault for some reason. Maintenance by a Serviceman is required.
1-3 • The power supply may be unstable if several devices are connected to one power outlet.
→ Switch off the power temporarily and try again by connecting to a different outlet.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP1000
When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C ENT1020a
When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C ENT1030a
No. Symptom Sequence Items to be Confirmed
1 • Undefined Paper 1-1 • Is the type of media that is not being recognized the type of media recommended for the plotter?
This message means that when → Please change to a recommended media and try again.
media was mounted, it was not able to 1-2 • Is a breeze from the airconditioner blowing straight on to the media?
be recognized. → Please change the direction of the airstream and try again.
1-3 • Is there a scrap of paper or something else covering the paper sensor on the plotter?
→ Please refer to "Daily Maintenance" in the Operation Manual and carry out the cleaning.
1-4 • Is the media that is not being recognized torn?
→ Replace it with new media.
1-5 • Has the media that is mounted already been printed?
→ It is possible that printed media may not be recognised correctly. Replace it with new media.
1-6 • Is the pressure lever down properly?
→ Lower the pressure lever securely.
1-7 • Is the program version V1.05 or higher?
→ Call a Serviceman. (You need the latest program and a revision "C" or higher Main Board.
1-8 • Is the pressure unit on the movable side fixed in a position inside the media?
→ If the roller is outside, it may not be able to grip the media properly, so please set it properly on the inside.
1-9 • The media is mounted normally if, during the media detection operation, the media moves forward and
backward parallel to the marker line and the position is the same as before media detection. If the position is
different, the mounting of the media must be repeated.
→ Mount the media again so that the positions before and after media detection are the same.
For details, please refer to "Loading the media" under "Installation procedures:" in the Operation Manual.
• Is there ink or paper dust, etc. around the plotting board and cutter groove?
1-10 → Please refer to "Daily Maintenance" in the Operation Manual and carry out the cleaning.
• Is there strong light falling on the area where the media is mounted?
1-11 → Cover the Y Rail Cover and Front Cover with opaque paper and mount the media again. If the error display
disappears, move the plotter to a location away from the strong light and try mounting the media once more.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP1000
When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C ENT1030a
When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C ENT1040a
No. Symptom Sequence Items to be Confirmed
1 • Media Cut Error 1-1 • Is the type of media that is not being cut the type of media recommended for the plotter?
This message is displayed when the → Since the message is cancelled when the lever is raised, please change to a recommended media and try
media is not cut and does not fall out again.
despite the cutting operation having
been performed. 1-2 • Is there paper dust or other matter in the cutter groove?
→ Please refer to "Daily Maintenance" in the Operation Manual and carry out the cleaning.
1-3 • Is the cutter and cutter spring mounted in the head mount?
→ Mount the cutter.
1-4 • Is the cutter cap fitted properly over the cutter blade?
→ Please refer to "Daily Maintenance" in the Operation Manual and refit it then try again.
1-5 • Does the usage environment conform to the recommended working environment?
→ Please refer to "Specifications" in the Operation Manual.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP1000
When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C ENT1040a
When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C ENT1050a
No. Symptom Sequence Items to be Confirmed
1 • [User 1] Paper End 1-1 • Is the lever down with no media mounted, or has plotting in cut media mode been completed?
This message is displayed when no → Mount new recommended media.
media is mounted or plotting in cut
media mode has been completed. 1-2 • When cut media is being mounted, is it placed so that it covers the sensor that detects the trailing edge of the
media?
→ When cut media is being mounted, push it right back until the media suction fan starts to turn and then try
again.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP1000
When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C ENT1050a
When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C ENT1060a
No. Symptom Sequence Items to be Confirmed
1 • Not enough memory SIMM ** MB 1-1 Check: Which of the following applies to the error?
(Intermediate code buffer overflow) No extended memory Go to Step 2-1
When this plotter has insufficient Extended memory fitted Go to Step 1-2
memory for the amount of data sent
by the personal computer, this 1-2 Check: In the memory capacity that is printed on the list of setting details, is it only the extended memory that is
message indicates the required increased?
memory size. Not increased → The plotter will not be aware of extended memory if it is inserted in the wrong slot.
Please check whether the extended memory is in the proper slot.
Increased Go to Step 2-2
2-1 Treatment: When the plotter was developed, plotting data transmitted from CAD was sometimes too great to be
accommodated in memory.
Since the display shows the memory required to plot the data on the screen, advise the user to
procure at least this amount of memory.
Reference: For details on how to mount extended memory, please refer to "Installing Options" in the
Applications Operating Manual.
2-2 Treatment: The extended memory that has been procured may be faulty.
Go to MAP1000
When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C ENT1060a
When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C ENT1070
No. Symptom Sequence Items to be Confirmed
1 • [KCMY] Ink Low 1-1 • This indicates that the amount of ink shown on the operating panel is low.
This message is displayed when the → Replace the ink cartridge after "No Ink" has appeared.
amount of ink shown on the operating Advise the operator to prepare a new ink cartridge when this message appears.
panel is low.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP1000
When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C ENT1070
When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C ENT1080
No. Symptom Sequence Items to be Confirmed
1 • [KCMY] No Ink 1-1 • This indicates that the ink shown on the operating panel has been used up.
This message is displayed when the → For example, if "[KY] No Ink" is displayed, insert new K (Black) and Y (Yellow) ink cartridges.
ink shown on the operating panel has
been used up. 1-2 • Is "[KY] No Ink" displayed on the operating panel despite new ink cartridges having been inserted?
→ If this is displayed, maintenance by a Serviceman is required.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP1000
When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C ENT1080
When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C ENT1090a
No. Symptom Sequence Items to be Confirmed
1 • [KCMY] Cartridge 1-1 • Is the ink cartridge that is shown on the operating panel inserted?
This message indicates that the ink → Insert an ink cartridge of the color shown on the operating panel.
cartridge that is shown on the
operating panel is missing. 1-2 • Are the recommended ink cartridges being used?
→ The K, M, C and Y positions in the plotter for recommended ink cartridges are pre-determined and the types
should be aligned and inserted accordingly.
1-3 • Is the ink cartridge of the color shown on the operating panel properly inserted right to the back of the slot?
→ Insert the ink cartridge right to the back of the slot.
1-4 • Is there some foreign matter inside the slot where the ink cartridge of the color shown on the operating panel is
inserted?
→ Remove the ink cartridge of the color shown on the operating panel, check the slot and re-insert the
cartridge.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP1000
When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C ENT1090a
When an Error is Displayed on the Plotter's Liquid Crystal Display Data Errors Model Name: R J – 8 0 i C E N T 11 0 0
No. Symptom Sequence Items to be Confirmed
1 • Remove Media 1-1 • Does the error appear after raising the lever during plotting and cutting the media and then removing the media?
This message is displayed, if after → Switch on the power again.
raising the lever during plotting and
cutting the media, the lever is lowered h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
without the media having been some reason.
removed.
Go to MAP1000
When an Error is Displayed on the Plotter's Liquid Crystal Display Data Errors Model Name: R J – 8 0 i C E N T 11 0 0
When an Error is Displayed on the Plotter's Liquid Crystal Display Data Errors Model Name: R J – 8 0 i C E N T 111 0
No. Symptom Sequence Items to be Confirmed
1 • Paper End 1-1 • Is the roll media finished?
This message is displayed when roll → Replace the roll.
media is being used and the trailing
edge of the media is detected. • Have cut media been mounted while roll media is selected?
→ Mount roll media.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP1000
When an Error is Displayed on the Plotter's Liquid Crystal Display Data Errors Model Name: R J – 8 0 i C E N T 111 0
When an Error is Displayed on the Plotter's Liquid Crystal Display Data Errors Model Name: R J – 8 0 i C E N T 11 2 0 a
No. Symptom Sequence Items to be Confirmed
1 • No Waste-Ink Tank 1 • Is the waste fluid box installed?
This message means that the waste → Check that the absorbent material is not full of waste fluid and install the waste fluid box.
fluid box is not installed.
• Check that there is no foreign matter in the waste fluid box slot.
→ Remove the foreign matter and re-install the waste fluid box.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP1000
When an Error is Displayed on the Plotter's Liquid Crystal Display Data Errors Model Name: R J – 8 0 i C E N T 11 2 0 a
When an Error is Displayed on the Plotter's Liquid Crystal Display Data Errors Model Name: R J – 8 0 i C E N T 11 3 0 a
No. Symptom Sequence Items to be Confirmed
1 • Check Waste Fluid Tank 1-1 • Is the waste fluid tank filled with waste fluid?
• Waste Fluid Tank Full → Pull out the waste fluid box and replace it with a new one. Be careful not to soil your hands and clothes with
waste fluid.
These messages mean that the waste Even if the absorbent material is not replaced, this warning message will be cancelled when you answer
fluid tank is filled with waste fluid. [Yes] to the question "Has it been replaced?", so please answer [Yes] whenever the waste fluid box is
replaced.
Go to MAP1000
When an Error is Displayed on the Plotter's Liquid Crystal Display Data Errors Model Name: R J – 8 0 i C E N T 11 3 0 a
When an Error is Displayed on the Plotter's Liquid Crystal Display Data Errors Model Name: R J – 8 0 i C E N T 11 4 0 a
No. Symptom Sequence Items to be Confirmed
1 • Not Original Ink 1-1 • Has a cartridge other than a genuine Mutoh cartridge been installed?
This message is displayed when a → Advise that a genuine Mutoh cartridge is to be used.
cartridge other than a genuine Mutoh
cartridge has been installed. 1-2 • Is this message displayed even though a genuine Mutoh cartridge is installed?
→ Maintenance by a Serviceman is required.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP1000
When an Error is Displayed on the Plotter's Liquid Crystal Display Data Errors Model Name: R J – 8 0 i C E N T 11 4 0 a
When an Error is Displayed on the Plotter's Liquid Crystal Display Data Errors Model Name: R J – 8 0 i C E N T 11 5 0
No. Symptom Sequence Items to be Confirmed
1 • Capping position not specified 1-1 h The plotter has developed a fault for some reason.
This appears when the capping → Maintenance by a Serviceman is required.
position is initialized.
Go to MAP1000
When an Error is Displayed on the Plotter's Liquid Crystal Display Data Errors Model Name: R J – 8 0 i C E N T 11 5 0
When an Error is Displayed on the Plotter's Liquid Crystal Display Data Errors Model Name: R J – 8 0 i C E N T 11 6 0 a
No. Symptom Sequence Items to be Confirmed
1 • Media Skew Error 1-1 • Is recommended media being used?
→ Replace with recommended media and try again.
1-2 • Is the pressure lever lowered properly?
→ Lower the lever securely.
1-3 • Is the pressure unit on the movable side fixed in a position inside the media?
→ If the roller is outside, it may not be able to grip the media properly, so please set it properly on the inside.
1-4 • Is there any foreign matter interfering with the media feed, such as paper cuttings sticking to the grid roller?
→ Remove them with a brush, etc.
1-5 • In the case of roll paper, is the roll shaft seated properly in both the left and right plotter shaft support rollers?
→ Install the shaft properly.
1-6 • In the case of roll paper, the media is set correctly if it moves backward and forward parallel to the marker line during media
detection, and it is in the same position as it was prior to detection. However, if the position seems to be offset, it must be
remounted.
→ Mount the media again so that it is in the same position before and after media detection.
1-7 • Is the program version V1.05 or higher?
→ Call a Serviceman. (You need the latest program and a revision "C" or higher Main Board.
1-8 • Are you explaining what is meant by skew and meander?
Check this condition in detail during the primary consultation.
Explain that skew up to the figures shown below is within the acceptable limit.
Also, have the repeatability checked and explain that poor repeatability is probably caused by badly mounted media.
A1 size A0 size
Cut sheet Within 1.0 mm Within 1.5 mm
Roll media Within 2.5 mm Within 2.5 mm
However, it should be explained that in the case of roll media, if the pressure is left down for a long period with the media
mounted, or in an environment with sudden changes of temperature and humidity, the whole roll may not necessarily feed
properly.
1-9 • In a case where the symptoms are not reproduced (no problem up to the fifth sheet then frequent skewing after remounting,
etc.) the method of mounting the media may be at fault and this should be checked with the Operation Manual.
→ Check "Loading the media" under "Installation procedures:" in the Operation Manual.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for some reason.
Go to MAP1000
When an Error is Displayed on the Plotter's Liquid Crystal Display Data Errors Model Name: R J – 8 0 i C E N T 11 6 0 a
When an Error is Displayed on the Plotter's Liquid Crystal Display Data Errors Model Name: R J – 8 0 i C E N T 11 7 0
No. Symptom Sequence Items to be Confirmed
1 • Not Filled 1-1 This message will be displayed when power is switched on at the time of delivery and after head cleaning.
This message means "Initial filling has → Install the four ink cartridges.
not been done" At this time, if even one cartridge is not installed, "[KMYC] Cartridge" will appear.
Initial filling begins automatically when all four cartridges have been installed.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP1000
When an Error is Displayed on the Plotter's Liquid Crystal Display Data Errors Model Name: R J – 8 0 i C E N T 11 7 0
When an Error is Displayed on the Plotter's Liquid Crystal Display Command Errors Model Name: R J – 8 0 i C ENT1200a
No. Symptom Sequence Items to be Confirmed
1 • I15-1 Error (Online Frame) 1-1 • Are the RS-232C communication settings the same for the plotter and host computer (driver)?
Occurs on receiving RS-232C port → Communication will not go well and problems will arise with the transfer of data unless each RS-232C
data communication condition is the same in the plotter and the host computer. At this time, the plotter assumes
Check plotter-host communication an online error which it then displays. Try sending data again after checking the RS-232C settings.
conditions
1-2 • Is the RS-232C cable (including switches) connected securely?
2 • I15-2 Error (Overrun) → Communication problems may occur if connections are not made or are loose. Try sending data again after
Occurs on receiving RS-232C port checking the cable connections.
data
Check plotter-host communication 1-3 • Does this occur immediately after the computer is switched on?
conditions → If so, the computer may be sending garbled data when it is switched on. When this data has been received,
the plotter cannot analyse it and assumes there is an online error which it then displays. Try disconnecting
3 • I15-3 Error (Online Parity) the RS-232C cable from the plotter while the computer is being switched on or change the sequence of
Occurs on receiving RS-232C port switching on the plotter and computer.
data
Check plotter-host communication 1-4 • Is a straight cable being used?
conditions → Change to a crossed cable.
4 • I05 Error (Sumcheck Error) h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
Occurs on receiving RS-232C port some reason.
data
Check plotter-host communication Go to MAP1200
conditions
When an Error is Displayed on the Plotter's Liquid Crystal Display Command Errors Model Name: R J – 8 0 i C ENT1200a
When an Error is Displayed on the Plotter's Liquid Crystal Display Command Errors Model Name: R J – 8 0 i C ENT1210
No. Symptom Sequence Items to be Confirmed
1 • I11 Error (Undefined ESC) 1-1 • Are the RS-232C communication settings the same for the plotter and host computer (driver)?
Occurs on receiving RS-232C port → Communication will not go well and problems will arise with the transfer of data unless each RS-232C
data communication condition is the same in the plotter and the host computer. At this time, the plotter assumes
Check plotter-host commands an online error which it then displays. Try sending data again after checking the RS-232C settings.
2 • I12 Error (Incorrect Character ESC) 1-2 • Is the RS-232C cable (including switches) connected securely?
Occurs on receiving RS-232C port → Communication problems may occur if connections are not made or the cable is loose. Try sending data
data again after checking the cable connections.
Check plotter-host commands
1-3 • Is the current command setup the same as the commands on the driver side?
3 • I13 Error (Numerical Error ESC) → If not, set them up properly to match the driver side commands.
Occurs on receiving RS-232C port
data 1-4 • Is a straight cable being used?
Check plotter-host commands → Change to a crossed cable.
4 • I14 Error (Parameter Error ESC) h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
Occurs on receiving RS-232C port some reason.
data
Check plotter-host commands Go to MAP1200
When an Error is Displayed on the Plotter's Liquid Crystal Display Command Errors Model Name: R J – 8 0 i C ENT1210
When an Error is Displayed on the Plotter's Liquid Crystal Display Command Errors Model Name: R J – 8 0 i C ENT1220
No. Symptom Sequence Items to be Confirmed
1 • I16 Error (Buffer Overflow) 1-1 • Are the RS-232C communication settings the same for the plotter and host computer (driver)?
Occurs on receiving RS-232C port → Communication will not go well and problems will arise with the transfer of data unless each RS-232C
data communication condition is the same in the plotter and the host computer. At this time, the plotter assumes
Check plotter-host commands an online error which it then displays. Try sending data again after checking the RS-232C settings.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP1200
When an Error is Displayed on the Plotter's Liquid Crystal Display Command Errors Model Name: R J – 8 0 i C ENT1220
When an Error is Displayed on the Plotter's Liquid Crystal Display Command Errors Model Name: R J – 8 0 i C ENT1230
No. Symptom Sequence Items to be Confirmed
1 • Network Detection Error 1-1 • Is the network interface board that is being used the Mutoh special optional network board?
The optional network board can not be → This error will occur if the Mutoh special optional network board is not installed. Use the specified network
detected board.
1-2 • Is the network board fully inserted, so that it does not rattle?
→ Insert the board again so that it clicks into place and does not rattle. Then switch on the power again.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP1200
When an Error is Displayed on the Plotter's Liquid Crystal Display Command Errors Model Name: R J – 8 0 i C ENT1230
When an Error is Displayed on the Plotter's Liquid Crystal Display Command Errors Model Name: R J – 8 0 i C ENT1240
No. Symptom Sequence Items to be Confirmed
1 • Network Initialization Error 1-1 • Is the network board fully inserted, so that it does not rattle?
An error has occurred during the → Insert the board again so that it clicks into place and does not rattle. Then switch on the power again.
optional network board initialization
operation h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP1200
When an Error is Displayed on the Plotter's Liquid Crystal Display Command Errors Model Name: R J – 8 0 i C ENT1240
When an Error is Displayed on the Plotter's Liquid Crystal Display Command Errors Model Name: R J – 8 0 i C ENT1250
No. Symptom Sequence Items to be Confirmed
1 • MH01 Error (Undefined Command) 1-1 • Are the RS-232C communication settings the same for the plotter and host computer (driver)?
A command that is not defined in any → Communication will not go well and problems will arise with the transfer of data unless each RS-232C
command mode has been analysed communication condition is the same in the plotter and the host computer. At this time, the plotter assumes
an online error which it then displays. Try sending data again after checking the RS-232C settings.
2 • MH02 Error (Parameter Error)
Wrong number of parameters 1-2 • Is the RS-232C cable (including switches) connected securely?
following the command → Communication problems may occur if connections are not made or the cable is loose. Try sending data
again after checking the cable connections.
3 • MH03 Error (Numerical Error)
Wrong number of parameters 1-3 • Is the current command setup the same as the commands on the driver side?
following the command → If not, set them up properly to match the driver side commands.
When an Error is Displayed on the Plotter's Liquid Crystal Display Command Errors Model Name: R J – 8 0 i C ENT1250
When an Error is Displayed on the Plotter's Liquid Crystal Display CPU System Faults Model Name: R J – 8 0 i C ENT1500
No. Symptom Sequence Items to be Confirmed
1 • E001 Error DRAM (Standard DRAM 1-1 • The main board memory is faulty.
error) → It is possible that strong noise has been received from outside the plotter. Check the AC power supply and
equipment around the plotter then switch the plotter off and try switching on again.
• This error display means that a fault
has occurred in the standard memory h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
of the Main Board that controls the some reason.
plotter.
Go to MAP1500
When an Error is Displayed on the Plotter's Liquid Crystal Display CPU System Faults Model Name: R J – 8 0 i C ENT1500
When an Error is Displayed on the Plotter's Liquid Crystal Display CPU System Faults Model Name: R J – 8 0 i C ENT1510
No. Symptom Sequence Items to be Confirmed
1 • E002 Error Opt. DRAM (Optional 1-1 • Extended memory is faulty.
DRAM error) → It is possible that strong noise has been received from outside the plotter. Check the AC power supply and
equipment around the plotter then switch the plotter off and try switching on again.
• This error display means that a fault
has occurred in the optional memory 1-2 • Is the optional memory installed securely?
of the Main Board that controls the → Switch off the plotter and install the optional memory board securely.
plotter.
1-3 • It is possible that there is dirt and dust in the slot.
→ After cleaning extended memory Slot 1 (J125) and Slot 2 (J126) on the Main board, re-install and try again.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP1500
When an Error is Displayed on the Plotter's Liquid Crystal Display CPU System Faults Model Name: R J – 8 0 i C ENT1510
When an Error is Displayed on the Plotter's Liquid Crystal Display CPU System Faults Model Name: R J – 8 0 i C ENT1520a
No. Symptom Sequence Items to be Confirmed
1 • E016 CPU Err [00] (Interrupt exception error) 1-1 • The CPU on the Main board is faulty.
Indicates that handling an interrupt has → It is possible that strong noise has been received from outside the plotter. Check the AC power supply and
generated an error . equipment around the plotter then switch the plotter off and try switching on again.
2 • E016 CPU Err [02] (Command boundary
exception error) h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
Indicates that the boundary of a command has some reason.
caused an error.
3 • E016 CPU Err [03] (Data boundary exception Go to MAP1500
error)
Indicates that the boundary of a command has
caused an error.
4 • E016 CPU Err [04] (Address error exception)
(Load or command fetch)
Indicates that an address error has occurred
when fetching a load or command.
5 • E016 CPU Err [05] (Address error exception)
(Store)
Indicates that an address error has occurred
when saving.
6 • E016 CPU Err [06] (Bus error exception)
(Command fetch)
Indicates that a bus error has occurred when
loading or storing a command.
7 • E016 CPU Err [07] (Bus error exception) (Data
load)
Indicates that a bus error has occurred when
loading or storing a command.
8 • E016 CPU Err [08] (System call exception error)
Indicates that a system call has caused an error.
9 • E016 CPU Err [09] (Break point exception error)
Indicates that a break point has caused an error.
When an Error is Displayed on the Plotter's Liquid Crystal Display CPU System Faults Model Name: R J – 8 0 i C ENT1520a
When an Error is Displayed on the Plotter's Liquid Crystal Display CPU System Faults Model Name: R J – 8 0 i C ENT1530a
No. Symptom Sequence Items to be Confirmed
1 • E016 CPU Err [10] (Reserved command 1-1 • The CPU on the Main board is faulty.
exception error) → It is possible that strong noise has been received from outside the plotter. Check the AC power supply and
Indicates that a reserved command has caused equipment around the plotter then switch the plotter off and try switching on again.
an error.
2 • E016 CPU Err [11] (Unable to use coprocessor h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
exception error) some reason.
Indicates that the coprocessor has caused an
error. Go to MAP1500
3 • E016 CPU Err [12] (Operation overflow
exception error)
Indicates that an overflow has occurred.
4 • E016 CPU Err [13] (Trap exception error)
Indicates that a trap has occurred.
5 • E016 CPU Err [15] (Floating point exception
error)
Indicates that a floating point error has
occurred.
6 • E016 CPU Err [22] (Watch exception error)
Indicates that the watch has caused an error.
7 • E016 CPU Err [32] (Watchdog timeout
exception error)
Indicates that a watchdog timeout has occurred.
8 • E016 CPU Err [33] (Abort error)
Indicates that an abort has occurred.
9 • E237 Err Transfer Memory (Transfer memory
error/Transfer memory access error)
Indicates that a fault has occurred in
transferring plotting data that has been
analysed.
When an Error is Displayed on the Plotter's Liquid Crystal Display CPU System Faults Model Name: R J – 8 0 i C ENT1530a
When an Error is Displayed on the Plotter's Liquid Crystal Display Mechanical System Faults Model Name: R J – 8 0 i C ENT1700
No. Symptom Sequence Items to be Confirmed
1 • E065 Error X Motor 1-1 • The media feed motor is faulty.
Check that there is no foreign matter in the pressure roller unit.
• This message indicates that a fault → Switch off the plotter, remove any foreign matter from the pressure roller, then switch on and try again.
has occurred in the media feed motor
(X axis) while the plotter was working. h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
This occurs when there is a large some reason.
difference between the motor
command value and encoder Go to MAP1700
feedback value.
When an Error is Displayed on the Plotter's Liquid Crystal Display Mechanical System Faults Model Name: R J – 8 0 i C ENT1700
When an Error is Displayed on the Plotter's Liquid Crystal Display Mechanical System Faults Model Name: R J – 8 0 i C ENT1710a
No. Symptom Sequence Items to be Confirmed
1 • E065 Error Y Motor 1-1 • When it is installed, are the head mounting and cable keeper removed?
→ Remove the head mount and cable keeper, then switching on and try again.
• This message indicates that a fault
has occurred in the head movement 1-2 • The head movement motor is faulty.
motor (Y axis) while the plotter was Check that there is no foreign matter in the head movement unit.
working. → Switch off the plotter, remove any foreign matter from the head movement unit, then switch on and try again.
This occurs when there is a large
difference between the motor h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
command value and encoder some reason.
feedback value.
Go to MAP1700
When an Error is Displayed on the Plotter's Liquid Crystal Display Mechanical System Faults Model Name: R J – 8 0 i C ENT1710a
When an Error is Displayed on the Plotter's Liquid Crystal Display Mechanical System Faults Model Name: R J – 8 0 i C ENT1720
No. Symptom Sequence Items to be Confirmed
1 • E069 Error X Encoder 1-1 • The amount of media feed is faulty.
Check that there is no foreign matter in the pressure roller unit.
• This message indicates that a fault → Switch off the plotter, remove any foreign matter from the pressure roller, then switch on and try again.
has occurred in the amount of media
movement (X axis) while the plotter h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
was working. some reason.
This occurs when there is no encoder
feedback. Go to MAP1700
When an Error is Displayed on the Plotter's Liquid Crystal Display Mechanical System Faults Model Name: R J – 8 0 i C ENT1720
When an Error is Displayed on the Plotter's Liquid Crystal Display Mechanical System Faults Model Name: R J – 8 0 i C ENT1730a
No. Symptom Sequence Items to be Confirmed
1 • E070 Error Y Encoder 1-1 • The amount of head movement is faulty.
Check that there is no foreign matter in the head movement unit.
• This message indicates that a fault → Switch off the plotter, remove any foreign matter from the head movement unit, then switch on and try again.
has occurred in the amount of head
movement (Y axis) while the plotter h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
was working. some reason.
This occurs when there is no encoder
feedback. Go to MAP1700
When an Error is Displayed on the Plotter's Liquid Crystal Display Mechanical System Faults Model Name: R J – 8 0 i C ENT1730a
When an Error is Displayed on the Plotter's Liquid Crystal Display Mechanical System Faults Model Name: R J – 8 0 i C ENT1740
No. Symptom Sequence Items to be Confirmed
1 • E071 Error X Timeout 1-1 • The amount of media feed is faulty.
Check that there is no foreign matter in the pressure roller unit.
• This message indicates that a timeout → Switch off the plotter, remove any foreign matter from the pressure roller, then switch on and try again.
has occurred in the amount of media
movement (X axis) while the plotter h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
was working. some reason.
This occurs when the pressure does
not reach its designated position. Go to MAP1700
When an Error is Displayed on the Plotter's Liquid Crystal Display Mechanical System Faults Model Name: R J – 8 0 i C ENT1740
When an Error is Displayed on the Plotter's Liquid Crystal Display Mechanical System Faults Model Name: R J – 8 0 i C ENT1750
No. Symptom Sequence Items to be Confirmed
1 • E071 Error Y Time out 1-1 • The amount of head movement is faulty.
Check that there is no foreign matter in the head movement unit.
• This message indicates that a timeout → Switch off the plotter, remove any foreign matter from the head movement unit, then switch on and try again.
has occurred in the amount of head
movement (Y axis) while the plotter h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
was working. some reason.
This occurs when the carriage has not
reached its designated position. Go to MAP1700
When an Error is Displayed on the Plotter's Liquid Crystal Display Mechanical System Faults Model Name: R J – 8 0 i C ENT1750
When an Error is Displayed on the Plotter's Liquid Crystal Display Mechanical System Faults Model Name: R J – 8 0 i C ENT1760
No. Symptom Sequence Items to be Confirmed
1 • E073 Error X Overcurrent 1-1 • The amount of media feed is faulty.
Check that there is no foreign matter in the pressure roller unit.
• This message indicates that a fault → Switch off the plotter, remove any foreign matter from the pressure roller, then switch on and try again.
has occurred due to an overload of
the media feed (X-axis) motor while h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
the plotter was working. some reason.
Go to MAP1700
When an Error is Displayed on the Plotter's Liquid Crystal Display Mechanical System Faults Model Name: R J – 8 0 i C ENT1760
When an Error is Displayed on the Plotter's Liquid Crystal Display Mechanical System Faults Model Name: R J – 8 0 i C ENT1770
No. Symptom Sequence Items to be Confirmed
1 • E074 Error Y Overcurrent 1-1 • The amount of head movement is faulty.
Check that there is no foreign matter in the head movement unit.
• This message indicates that a fault → Switch off the plotter, remove any foreign matter from the head movement unit, then switch on and try again.
has occurred due to an overload of
the head movement (Y axis) motor h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
while the plotter was working. some reason.
Go to MAP1700
When an Error is Displayed on the Plotter's Liquid Crystal Display Mechanical System Faults Model Name: R J – 8 0 i C ENT1770
When an Error is Displayed on the Plotter's Liquid Crystal Display Mechanical System Faults Model Name: R J – 8 0 i C ENT1780
No. Symptom Sequence Items to be Confirmed
1 • E075 Error Sensor Fault 1-1 • A sensor is faulty.
→ Check by turning the plotter off and on again.
• This message indicates that condition
has occurred in which the origin h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
cannot be detected. some reason.
Go to MAP1700
When an Error is Displayed on the Plotter's Liquid Crystal Display Mechanical System Faults Model Name: R J – 8 0 i C ENT1780
When an Error is Displayed on the Plotter's Liquid Crystal Display Mechanical System Faults Model Name: R J – 8 0 i C ENT1790
No. Symptom Sequence Items to be Confirmed
1 • E129 Error NVRAM 1-1 • Plotter settings are faulty.
→ It is possible that strong noise has been received from outside the plotter. Check the AC power supply and
• This message indicates that a fault equipment around the plotter then switch the plotter off and try switching on again.
has occurred in the NVRAM on the
Main board that records plotter h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
settings. some reason.
Go to MAP1700
When an Error is Displayed on the Plotter's Liquid Crystal Display Mechanical System Faults Model Name: R J – 8 0 i C ENT1790
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble at Time of Delivery Model Name: R J – 8 0 i C ENT2000
No. Symptom Sequence Items to be Confirmed
1 • No power 1-1 • Has the power plug come away from the outlet?
→ Plug the cord all the way into the socket.
1-2 • Has the cord come away from the plotter inlet?
→ Plug the cord all the way into the plotter socket and try again.
1-4 • Is the power outlet supplying 100 to 120 V ±10% or 200 to 240 V AC ±10%?
→ Check the voltage.
1-5 • With the cord inserted into the power outlet, is the prescribed voltage available at the end of the cord?
→ The power cord is broken. Replace it.
1-6 • The overcurrent detector circuit in the plotter's power supply may have tripped.
→ Leave it for 10 minutes then try switching on again.
1-7 • Are there any large power-consuming peripheral devices, such as a copier, on the same outlet?
→ Take power from a separate power source.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP2000
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble at Time of Delivery Model Name: R J – 8 0 i C ENT2000
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble at Time of Delivery Model Name: R J – 8 0 i C ENT2010
No. Symptom Sequence Items to be Confirmed
1 • Faulty liquid crystal display (no 1-1 • Is the LCD unit damaged?
display/unstable display) → It needs to be repaired by the Serviceman.
Please request repair.
1-2 • Is the AC power supply between 100 and 120 V ±10% or 200 to 240 V ±10%?
→ If not, obtain power from a suitable outlet.
1-4 • Is there any equipment near the plotter that is producing strong noise?
→ Separate the power supplies of nearby equipment and try increasing their distance from the plotter.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP2000
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble at Time of Delivery Model Name: R J – 8 0 i C ENT2010
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble at Time of Delivery Model Name: R J – 8 0 i C ENT2020b
No. Symptom Sequence Items to be Confirmed
1 • Initial filling of inks failed 1-1 • Is the liquid crystal display showing cover open or pressure lever up?
(Initial filling means to fill the head with → Close the front cover and lower the pressure lever.
ink to enable it to print.)
1-2 • There are four cartridges in all, but are they all genuine Mutoh cartridges?
h This symptom means that when → Replace with genuine cartridges and try again.
new cartridges are first installed,
or when a new cartridge is fitted 1-3 • Cartridges must be inserted in the right direction. Are they mounted correctly?
as a result of a "no ink" message, → Check the direction and mount them again correctly.
the initial filling operation is not
performed. 1-4 • Are the ink cartridges pushed right to the back?
→ Make sure they are inserted properly.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP2000
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble at Time of Delivery Model Name: R J – 8 0 i C ENT2020b
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble at Time of Delivery Model Name: R J – 8 0 i C ENT2030a
No. Symptom Sequence Items to be Confirmed
1 • Ink cartridges are installed but not 1-1 • Is the liquid crystal display showing cover open or pressure lever up?
recognized → Close the front cover and lower the pressure lever.
1-2 • There are four cartridges in all, but are they all genuine Mutoh cartridges?
→ Replace with genuine cartridges and try again.
1-3 • Cartridges must be inserted in the right direction. Are they mounted correctly?
→ Check the direction and mount them again correctly.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP2000
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble at Time of Delivery Model Name: R J – 8 0 i C ENT2030a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble at Time of Delivery Model Name: R J – 8 0 i C ENT2040
No. Symptom Sequence Items to be Confirmed
1 • After power is switched on, nothing 1-1 • Is the AC power supply between 100 to 120 V ±10% or 200 to 240 V ±10%?
works → Obtain power from a suitable outlet.
If nothing is displayed on the panel 1-2 • When power is switched on, do all LEDs light up (for about one second) and then does the liquid crystal display
liquid crystal display unit, go to work?
ENT2000 → If the LEDs do not light up, the main unit has probably developed a fault for some reason.
If nothing appears on the LCD unit, go to ENT2000.
1-3 • Is the liquid crystal display showing cover open or pressure lever up?
→ Close the front cover and lower the pressure lever.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP2000
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble at Time of Delivery Model Name: R J – 8 0 i C ENT2040
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble at Time of Delivery Model Name: R J – 8 0 i C ENT2050a
No. Symptom Sequence Items to be Confirmed
1 • Media is mounted but the initialization 1-1 • Is a "Waste fluid tank full", or "Waste fluid tank not fitted" message displayed?
operation is not done → If "Waste fluid tank not fitted" appears, install a waste fluid tank.
→ If "Waste fluid tank full" appears, replace the waste fluid tank with a new one.
1-4 • Is the liquid crystal display showing cover open or pressure lever up?
→ Close the front cover and lower the pressure lever.
1-6 • If it is not media recommended by Mutoh (especially thin tracing paper, etc.), the paper sensor may read
incorrectly and be unable to recognize the media.
→ Mount recommended media and try again.
1-8 • When the media was mounted. did it tend to curl up?
→ If media is mounted with a tendency to curl up, it may obstruct the right and left movement of the head and
the media may be torn.
Mount the media so that it does not curl and try again.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP2000
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble at Time of Delivery Model Name: R J – 8 0 i C ENT2050a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble at Time of Delivery Model Name: R J – 8 0 i C ENT2060
No. Symptom Sequence Items to be Confirmed
1 • Can not make entries from the 1-1 • Does "Initial filling" appear in the plotter's liquid crystal display?
operating panel → The initial filling operation takes about four minutes. Since entry from the operating panel is inhibited during
this period, please wait until initial filling is completed.
1-2 • Did "Cover open" or "Lever Up" appear when power was switched on?
→ Even with no media, unless the lever is down and the cover closed, the origin detection operation will not be
performed, the plotter will not go to standby mode and all key entries will be ignored. For key operation, it
must first be initialized and go into standby mode.
1-4 • Does the liquid crystal display show an error that requires power to be switched off for recovery?
→ When an error is displayed, select the type of fault from the symptoms shown in the trouble-shooting list.
(Go to TRB1000)
1-5 • When cut media is mounted on the plotter, selecting cut media with "Shift + Media Feed" will have no effect and
even if it is entered, the operation will not be performed.
The same applies to the media cutting operation with the "CANCEL" key before data reception.
In addition, with the "Layout" function, even if the LEDs change, the layout function will not work and will not be
reflected in the plotting.
→ Change the setting to roll media.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP2000
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble at Time of Delivery Model Name: R J – 8 0 i C ENT2060
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble at Time of Delivery Model Name: R J – 8 0 i C ENT2070
No. Symptom Sequence Items to be Confirmed
1 • Data is received but not plotted 1-1 • Is the front cover closed securely?
→ Close the front cover securely.
1-2 • Is there any problem with the media detection operation?
→ Try removing the media and mounting it again.
1-3 • Are the ink cartridges inserted fully?
→ Insert the ink cartridges right to the back.
1-4 • Is initial filling of the inks in progress?
→ Even if data is received, it will not be plotted during initial filling.
Check that the operation has completely finished, then start the plotting again.
1-5 • Is cleaning in progress?
→ Even if data is received, it will not be plotted during cleaning.
Check that the operation has completely finished, then start the plotting again.
1-6 • Is the interface cable loose?
→ Connect the interface securely so that there is no looseness.
1-7 • Are the interface cable connections correct?
→ Point out the need to use a cable that is appropriate to the computer and plotter interface environment.
1-8 • Is the liquid crystal display indicating that data analysis is in progress?
→ The plotter is analysing the data that has been received in order for that data to be plotted. Please wait.
1-9 • Is the type of commands in the current setup the same as the commands on the driver side?
→ Set up correctly in accordance with the settings on the driver side.
1-10 • Is the Ideal LED in the panel layout section lit?
→ (Refer to ENT5540 for layout function not working properly)
1-11 • After the reception of data for plotting has been completed, can it be plotted if the reception timeout time has been exceeded?
→ Yes: when the reception timeout time is long, it will take a long time for the data to be plotted.
Set the reception timeout time to any time you want.
Reference: Refer to "User settings: Online timeout" item in the Functions and Operations section of the Operation Manual for details on
how the reception timeout operates.
1-12 • For RS-232C, see ENT5510
For Centronics, see ENT5520
For Networking, see ENT5530
Go to next page
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble at Time of Delivery Model Name: R J – 8 0 i C ENT2070
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble at Time of Delivery Model Name: R J – 8 0 i C ENT2071a
No. Symptom Sequence Items to be Confirmed
1 • Data is received but not plotted 2-1 • Investigate the current plotter connection environment and report a printout of the setting details, together with
plotting data that will enable the symptoms to be verified, to your local dealer using the "Inquiry Sheet".
• For how to take a print of the setting details, refer to "Test and setup printing" under "Plotter settings and special
functions" in the Operation Manual.
• Please include in the plotter connection environment: the host computer, name of CAD, type of driver, the
interface being used, length of cable, whether or not there is a switching unit.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP2000
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble at Time of Delivery Model Name: R J – 8 0 i C ENT2071a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble at Time of Delivery Model Name: R J – 8 0 i C ENT2080a
No. Symptom Sequence Items to be Confirmed
1 • Initial filling is completed but no ink 1-1 • There are four cartridges in all, but are they all genuine Mutoh cartridges?
comes out → Replace with genuine cartridges and try again.
(Initial filling means to fill the head with
ink to enable it to print.) 1-2 • Immediately after unpacking, especially in winter, the ink may be frozen in the cartridges.
→ In this case, leave them to become acclimatized at room temperature (20°C) for at least hours and carry out
cleaning three or four times.
1-3 • In extremely rare cases, printing can not be done immediately after initial filling.
In such cases, confirm by carrying out the cleaning operation.
Three cleanings may be necessary in some cases.
→ Please check the circumstances by cleaning.
1-4 • Was the power off at any time during initial filling?
→ Switch on the power again and continue initial filling.
1-5 • Did you hear the sound of a motor turning from near the maintenance unit during initial filling?
→ If not, there may be a problem with the plotter.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP2000
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble at Time of Delivery Model Name: R J – 8 0 i C ENT2080a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Initialization Model Name: R J – 8 0 i C ENT2500a
No. Symptom Sequence Items to be Confirmed
1 • Media is not suction 1-1 • Do the fans turn when the media is mounted normally so that it covers the F and R Paper Sensors?
→ Remount the media.
1-3 • Is there some foreign matter on the plotting board which is preventing the suction?
→ Remove the foreign matter
1-4 • Behind the pressure unit on the right side of the plotter, there is a part that prevents the media from floating up.
Is this part loose or unfastened?>
→ Refer to the exploded drawings and fasten it, then check again.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP2500
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Initialization Model Name: R J – 8 0 i C ENT2500a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Initialization Model Name: R J – 8 0 i C ENT2510a
No. Symptom Sequence Items to be Confirmed
1 • Plotter does not work even with the 1-1 • When the front cover is open or the pressure lever is up, is this shown on the liquid crystal display?
cover closed → Close the front cover and lower the pressure lever.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP2500
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Initialization Model Name: R J – 8 0 i C ENT2510a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Initialization Model Name: R J – 8 0 i C ENT2520a
No. Symptom Sequence Items to be Confirmed
1 • The media comes off when it is being 1-1 • Is the media that is mounted media recommended by Mutoh?
initialized If it is not media recommended by Mutoh (especially thin tracing paper, etc.), the paper sensors may read incorrectly and be unable to
recognize the media.
→ Mount recommended media and try again.
1-2 • The most likely cause of the media coming off is that the media is not being mounted properly.
→ Please check the item on "Loading the media" under "Installation procedures:" in the Operation Manual.
1-3 • If the media that is coming off is a cut sheet, please check as follows.
→ Align the media parallel with the front edge of the plotting board.
1-4 • In the case of roll media, the mounting is normal if during media detection the media returns parallel with the marker line to the same
position as before media detection. However, if the position is not the same, the mounting procedure must be repeated.
→ Reset the media so that the position before and after media detection is the same.
1-5 • Is the pressure unit on the movable side fixed at a position inside the media?
→ If the roller is outside it may tear so please check that it is inside.
1-6 • In the case of roll paper, is the roll shaft seated properly in both the left and right plotter shaft support rollers?
→ Install the shaft properly.
1-8 • Is there any foreign matter interfering with the media feed, such as paper cuttings sticking to the grid roller?
→ Remove them with a brush, etc.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for some reason.
Go to MAP2500
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Initialization Model Name: R J – 8 0 i C ENT2520a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Initialization Model Name: R J – 8 0 i C ENT2530a
No. Symptom Sequence Items to be Confirmed
1 • The media is torn when it is being 1-1 • Is media recommended by Mutoh being used?
initialized → Media not recommended by Mutoh can not be guaranteed so please use recommended media.
1-2 • The most likely cause of torn media is that the media is not being mounted properly.
→ Please check the media mounting method in the Operation Manual.
1-3 • If the media that is being torn is a cut sheet, please check as follows.
→ Align the media parallel with the front edge of the plotting board.
1-4 • In the case of roll paper, is the roll shaft seated properly in both the left and right plotter shaft support rollers?
→ Install the shaft properly.
1-5 • Is the pressure lever fully lowered?
→ Lower the lever right to the bottom.
1-6 • Is the pressure unit on the movable side fixed at a position inside the media?
→ If the roller is outside it may tear so please check that it is inside.
1-7 • Is there any foreign matter interfering with the media feed, such as paper cuttings sticking to the grid roller?
→ Remove them with a brush, etc.
1-8 • When the media was mounted. did it tend to curl up?
→ If media is mounted with a tendency to curl up, it may obstruct the right and left movement of the head and the media may be torn.
Mount the media so that it does not curl and try again.
1-9 • The absolute dimensions of plotting media change with changes of temperature and humidity. Therefore, if media such as tracing papers
and high grade papers that are easily affected by environmental changes are left mounted for long periods of time, they may tend to wrinkle
and warp, causing jams.
→ If the plotter is not going to be used for a long period, raise the hold lever and remove the media.
→ If the tension is high, re-mount the roll media and try again.
→ Check that the usage environment is within the range shown in the Operation Manual.
→ It is recommended that media be mounted just before it is to be plotted.
1-10 • In view of expansion and contraction caused by the environment when thin media is being used, the environment should be checked.
→ If the usage environment is outside the range shown in the Operation Manual, try again when the environment has been brought within
the recommended range.
1-11 • Are the suction fans working normally during initialization?
→ The main plotter unit is faulty.
1-12 • Is the plotter installed near an airconditioner outlet?
→ Arrange that the plotter is not in a direct draft and try again.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for some reason.
Go to MAP2500
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Initialization Model Name: R J – 8 0 i C ENT2530a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Initialization Model Name: R J – 8 0 i C ENT2540a
No. Symptom Sequence Items to be Confirmed
1 • The media wrinkles when it is being 1-1 • Is the media that is being mounted media recommended by Mutoh?
initialized → Media not recommended by Mutoh can not be guaranteed so please use recommended media.
1-2 • Is the position of the pressure unit on the movable side set so that it is aligned with edge of the media?
→ If the media is mounted with it too far inside or outside, the media may wrinkle. So the pressure unit should be set in a suitable
position.
Please check the item on "Loading the media" under "Installation procedures:" in the Operation Manual.
1-3 • In the case of roll media, the mounting is normal if during media detection the media returns parallel with the marker line to the same
position as before media detection. However, if the position is not the same, the mounting procedure must be repeated.
→ Reset the media so that the position before and after media detection is the same.
→ When mounting the scroller, use the scroller adjusting screw to adjust the position of the roll media.
1-6 • Is there any foreign matter interfering with the media feed, such as paper cuttings sticking to the grid roller?
→ Remove them with a brush, etc.
1-8 • Does the media wrinkle because it is not being acclimatised to the usage environment when new media is taken out?
→ Media should be thoroughly seasoned to the plotter installation environment before it is mounted.
1-9 • Is the media being left mounted on the plotter for long periods?
→ Media tends to dry out and wrinkle when it is left mounted for a long time, especially in a dry room. It is recommended that media be
mounted just before plotting begins.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for some reason.
Go to MAP2500
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Initialization Model Name: R J – 8 0 i C ENT2540a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Initialization Model Name: R J – 8 0 i C ENT2550a
No. Symptom Sequence Items to be Confirmed
1 • Tracing paper and thin media cannot 1-1 • Is the media that is mounted media recommended by Mutoh?
be detected If it is not media recommended by Mutoh (especially thin tracing paper, etc.), the paper sensors may read
incorrectly and be unable to recognize the media.
→ Mount recommended media and try again.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP2500
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Initialization Model Name: R J – 8 0 i C ENT2550a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Initialization Model Name: R J – 8 0 i C ENT2560a
No. Symptom Sequence Items to be Confirmed
1 • The media size is different after media 1-1 • Is the media that is mounted media recommended by Mutoh?
mounting and initialization If it is not media recommended by Mutoh (especially thin tracing paper, etc.), the paper sensors may read
incorrectly and be unable to recognize the media.
→ Mount recommended media and try again.
1-2 • Is the position of the pressure unit on the movable side set so that it is aligned with edge of the media?
→ If the media is mounted with it too far inside or outside, the media may wrinkle. So the pressure unit should
be set in a suitable position. Please check the item on "Loading the media" in the Operation Manual.
1-4 • When the media was mounted. did it tend to curl up?
→ If media is mounted with a tendency to curl up, it may obstruct the right and left movement of the head and
the media may be torn. Mount the media so that it does not curl and try again.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP2500
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Initialization Model Name: R J – 8 0 i C ENT2560a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Initialization Model Name: R J – 8 0 i C ENT2570
No. Symptom Sequence Items to be Confirmed
1 • Plotter does not stop when cover is 1-1 • Do the messages "Cover Open" and "Paper End" appear on the liquid crystal display unit when the front cover is
opened. opened and closed?
→ It is normal for these messages to appear when the cover is opened and closed.
1-2 • Is there any rattling or looseness in the cover hinge (right side) which fastens the front cover?
→ If a clicking sound can be heard from the cover switch when the cover is opened and closed, the switch is
normal.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP2500
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Initialization Model Name: R J – 8 0 i C ENT2570
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Initialization Model Name: R J – 8 0 i C ENT2580a
No. Symptom Sequence Items to be Confirmed
1 • Cleaning does not cure blockage 1-1 • There are four cartridges in all, but are they all genuine Mutoh cartridges?
→ Replace with genuine cartridges and try again.
There is a discontinuity in line G of the
primary consultation pattern. 1-2 • Cartridges must be inserted in the right direction. Are they mounted correctly?
→ Check the direction and mount them again correctly.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP2500
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Initialization Model Name: R J – 8 0 i C ENT2580a
When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C ENT3000a
No. Symptom Sequence Items to be Confirmed
1 • Does not plot continuously 1-1 Confirm: Is the panel data LED lit when data for the second and subsequent plots is being sent?
No: Is the number of copies set to 1 on the driver side?
Is the driver stopped at the transmission confirmation screen?
Yes: Go to 1-2
1-2 Confirm: Is the Ideal LED in the panel layout section lit?
Yes: Go to ENT5540
No: Go to 1-3
1-3 Confirm: After the reception of data for plotting has been completed, can it be plotted if the reception timeout time has been
exceeded?
Yes: When the reception timeout time is long, it will take a long time for the data to be plotted.
Change the reception timeout setting to any time you wish.
No: Go to 1-4
Reference: Refer to "Menu” in “Plotter settings and special functions” of the Operation Manual for details on how
the reception timeout operates.
1-4 Confirm: Are the panel and remote panel utility operating between the end of the current plot and the sending of the next
plotting data?
Yes: Investigate the function that operated and if it affects the plotting, try restoring its former setting.
No: Go to 2-1
2-1 Procedure: Investigate the current plotter connection environment and report a printout of the setting details, together with
plotting data that will enable the symptoms to be verified, to your local dealer using the prescribed format.
• For how to take a print of the setting details, refer to "Control panel” in the Operation Manual.
• Data for plotting should be able to be analysed by the plotter. If it can not be dumped to a file by CAD and the
driver, a data dump list from a comparatively simple diagram will be satisfactory. (However, the data should
enable the symptoms to be verified.)
• Please include in the plotter connection environment: the host computer, name of CAD, type of driver, the
interface being used, length of cable, whether or not there is a switching unit.
h If the above procedures do not improve the symptoms, the power supply section connections may be faulty or the power
board etc. may have developed a fault.
Go to MAP3000
When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C ENT3000a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C ENT3010a
No. Symptom Sequence Items to be Confirmed
1 • There is an extra feed after plotting is 1-1 Confirm: Is the media size setting on the CAD and driver side the same as the page size set in the plotter?
finished No: Set the same media size (page size) in CAD/driver and plotter.
Yes: Go to 1-2
1-2 Reference: For details concerning how to control page size setting, refer to the item on “Menu” in “Plotter
settings and special functions” of the Operation Manual.
Confirm: Try changing the media supply method in the driver to cut sheet. Does that solve the problem?
Yes: If the plotting result is satisfactory, advise the use of cut media.
No: Go to 1-3
1-3
Reference: For details on how to operate the Mutoh driver, refer to the Driver Section of the Operation Manual.
Confirm: Try taking a long setting for the panel layout. Does this solve the problem?
Yes: If the plotting result is satisfactory, advise the use of a long setting.
No: Go to 2-1
2-1 Reference: For details on to operate layout, refer to the Control panel explanation item in the Operation Manual.
Procedure: Investigate the current plotter connection environment and report a printout of the setting details, together with
plotting data that will enable the symptoms to be verified, to your local dealer using the prescribed format.
• For how to take a print of the setting details, refer to "Control panel" in the Operation Manual.
• Data for plotting should be able to be analysed by the plotter. If it can not be dumped to a file by CAD and the
driver, a data dump list from a comparatively simple diagram will be satisfactory. (However, the data should
enable the symptoms to be verified.)
• Please include in the plotter connection environment: the host computer, name of CAD, type of driver, the
interface being used, length of cable, whether or not there is a switching unit.
Go to MAP3000
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C ENT3010a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C ENT3020a
No. Symptom Sequence Items to be Confirmed
1 • Results of plotting are different from 1-1 Confirm: Is the other machine a Mutoh or another brand?
another machine Mutoh: Go to 1-2
Other: Go to 2-2
1-2 Confirm: Does plotting with the driver from the other machine give the same result as the other machine?
Yes: If the plotting result is satisfactory, advise the use of that driver.
No: Got to 2-1
2-1 Procedure: Investigate the current plotter connection environment and report a printout of the setting details, together with
plotting data that will enable the symptoms to be verified, to your local dealer using the prescribed format.
• For how to take a print of the setting details, refer to "Control panel" in the Operation Manual.
• Data for plotting should be able to be analysed by the plotter. If it can not be dumped to a file by CAD and the
driver, a data dump list from a comparatively simple diagram will be satisfactory. (However, the data should
enable the symptoms to be verified.)
• Please include in the plotter connection environment: the host computer, name of CAD, type of driver, the
interface being used, length of cable, whether or not there is a switching unit.
• If possible, obtain a sample of the printout.
Note: Depending on the model, plotting results from the same Mutoh products may differ due to different
specifications and concepts.
Procedure: Investigate the current plotter connection environment and report a printout of the setting details, together with
2-2 plotting data that will enable the symptoms to be verified, to your local dealer using the prescribed format.
• For how to take a print of the setting details, refer to "Control panel" in the Operation Manual.
• Data for plotting should be able to be analysed by the plotter. If it can not be dumped to a file by CAD and the
driver, a data dump list from a comparatively simple diagram will be satisfactory. (However, the data should
enable the symptoms to be verified.)
• Please include in the plotter connection environment: the host computer, name of CAD, type of driver, the
interface being used, length of cable, whether or not there is a switching unit.
• If possible, obtain a sample of the printout.
h If the above procedures do not improve the symptoms, the power supply section connections may be faulty or the power
board etc. may have developed a fault.
Go to MAP3000
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C ENT3020a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C ENT3030a
No. Symptom Sequence Items to be Confirmed
1 • Does not print at all or does not print a 1-1 • When a printing fault has occurred, first carry out cleaning three times in succession.
specific color → This should be done with reference to the Operation Manual.
1-2 • Can the sound of the pump motor be confirmed during cleaning?
Bad example → The pump motor or peripheral circuit has developed a fault.
1-3 • If this is a new machine or there is no record of previous printing, carry out initial filling.
→ Go to BAC2040
h If the above procedures do not improve the symptoms, the power supply section connections may be faulty
or the power board etc. may have developed a fault.
Go to MAP3000
Good example
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C ENT3030a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C ENT3040a
No. Symptom Sequence Items to be Confirmed
1 • The entire surface is printed black 1-1 • If the Windows NT4.0 driver is being used, check the version number.
→ If it is V1.01 or less, have a Serviceman install V1.02 or higher and try again.
Bad example
1-2 • Print the primary consultation pattern. (Refer to PAT5000)
→ If this is normal, if plotting with RS-232C, go to ENT5510
If plotting with Centronics, go to ENT5520
If plotting with a network, go to ENT5530
→ If it is abnormal, go to EXA3060
Good example
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C ENT3040a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C ENT3050b
No. Symptom Sequence Items to be Confirmed
1 • Printing becomes shaded. 1-1 • Are there fingerprints on the printing surface?
• The image contains blurs or → Especially when cut media is being mounted, oil from the skin may be transferred to the printing surface causing poor
transverse line appears to be split adhesion of ink printed at such places. Care is needed when mounting the media.
1-5 • Are the paper keeper blades on the right and left paper keeper assemblies bent and rubbing against the head nozzle face?
→ Replace bent blades.
1-7 • Is the pressure unit on the movable side located inside the media?
→ If the roller is outside, the media will not feed properly and may lift causing white stripes and black stripes to appear.
1-8 • In the case of roll media, is the roll shaft housed securely in both left and right plotter shaft support rollers?
→ If not, the media will not feed properly and may lift causing white stripes and black stripes to appear.
1-9 • When printing quality is not good, check the following three points first:
1. Is the image quality precision adjusted properly?
→ If printing is offset in the media feed direction or there is a gap between black and another color, adjust the image quality
precision.
2. Print a primary consultation pattern and check whether the nozzle check pattern is printing normally. (Refer to PAT5000)
→ If there are dots missing from the nozzle check pattern, carry out three successive cleanings.
3. Has a cleaning been done?
Direction of media feed → For details of how to clean, refer to the explanation of the Direct key in the Operation Manual.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C ENT3050b
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C ENT3051
No. Symptom Sequence Items to be Confirmed
1 • Printing becomes shaded. 1-10 • Is the type of media that is actually being used the same as that specified in the plotter driver?
• The image contains blurs or → Printing quality will be affected if the type of media specified in the plotter driver is not the same as that
transverse line appears to be split actually being used.
Please match the type of media that is to be actually printed with the setting.
1-12 • Have color adjustment settings been made in the plotter driver?
Color output tints may be a little different of different output devices (display and plotter.)
In this case, a color adjustment function is available for reproducing the true display color.
Try adjusting the color with this function.
→ Adjust the color and check the result.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP3000
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C ENT3051
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C ENT3060a
No. Symptom Sequence Items to be Confirmed
1 • Back and white lines appear in the 1-1 • Which plotting mode applies: Black/Color, High Speed/Standard/High Speed
plotted image
(Not including gaps in the step 1-2 • What type (cut sheet/roll media) and size is the plotting media?
patterns in locations 1G to 7G of the
primary consultation pattern) 1-3 • Is media recommended by Mutoh being used?
→ If the media is the cause of the symptoms and it is not media recommended by Mutoh, no guarantee can be
If dots are missing, go to ENT3080 given so please use recommended media.
1-5 • Is the pressure unit on the movable side located inside the media?
→ If the roller is outside, the media will not feed properly and may lift causing white stripes and black stripes to
appear.
1-7 • Are the paper keeper blades on the right and left paper keeper assemblies bent and rubbing against the head
nozzle face?
→ Replace bent blades.
Good example 1-8 • In the case of roll media, is the roll shaft housed securely in both left and right plotter shaft support rollers?
→ If not, the media will not feed properly and may lift causing white stripes and black stripes to appear.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP3000
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C ENT3060a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C ENT3070a
No. Symptom Sequence Items to be Confirmed
1 • Edges of printing are blurred 1-1 • Is media recommended by Mutoh being used?
→ If the media is the cause of the symptoms and it is not media recommended by Mutoh, no guarantee can be
given so please use recommended media.
Bad example
1-2 • Is media thickness within specification? Not too thick or too thin?
→ Media that matches the specification should be used.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP3000
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C ENT3070a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C ENT3080a
No. Symptom Sequence Items to be Confirmed
1 • Dots are missing from the printing 1-1 • Are the ink cartridges past their effective limit?
→ The shelf life of an ink cartridge is two years after manufacture if unopened, six months after opening. Using out-of-date
Bad example cartridges leads to head blockages.
h Replace with new cartridges.
1-2 • Is media recommended by Mutoh being used?
→ If the media is causing the symptoms, and it is not recommended media, the results cannot be guaranteed. Please use
recommended media.
1-3 • Does cleaning restore normal operation?
→ Carry out three successive cleanings.
1-4 • Was the plotting done immediately after initial filling?
→ Wait at least 30 minutes after initial filling before printing. Otherwise printing quality can not be guaranteed.
1-5 • Are the paper keeper blades on the right and left paper keeper assemblies bent and rubbing against the head nozzle face?
→ Replace bent blades.
1-6 • If the symptoms occur after cartridges have been replaced or after cartridges have been removed and re-installed, check
whether any of the following items apply:
Good example 1. Ink cartridges are kept in a cool, dark place but they will freeze if they are stored for a long time below -3°C. Avoid
storage below freezing point.
If the ink has frozen, leave it for at least three hours at room temperature (20°C) and use it after it has thawed.
2. The seal should not be opened until just before the ink cartridge in inserted in the slot. If an ink cartridge has been left
unsealed for a long time, the printing will be faint and cleaning will be required.
3. An ink cartridge should not be removed from the slot until it is to be replaced otherwise normal printing may become
impossible even though there is ink remaining in the cartridge.
If it is removed and re-installed, at least cleaning will be needed and for recovery it may be necessary to replaced the
cartridge with a new one.
4. If a cartridge has been brought from a cold place into a warm place, dew may condense on the cartridge and it will need
to left for at least one hour until the dew has disappeared before it is used.
1-7 • Is the plotter installed within the guaranteed working temperature range for the print head, as stated in the Operation Manual
and has that environment been maintained in a stable condition for two hours?
→ It may not be possible to obtain good printing results in an environment which is outside the guaranteed working
temperature range or where there is a sudden rise or fall of temperature.
Check the environmental conditions and try again within the specified range.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C ENT3080a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C ENT3081
No. Symptom Sequence Items to be Confirmed
1 • Dots are missing from the printing 1-8 • When printing is faint or dirty, first check the following three points:
1. Has image quality precision been adjusted?
Bad example → mage quality precision should be adjusted whenever there is a transverse line across the media feed direction or there is
a gap between the black and another color.
2. Are locations 1G to 7G printed normally in the primary consultation print pattern?
→ If there are parts missing from the primary consultation print pattern, clean three times in succession.
3. Has a cleaning been done?
→ For details of how to clean, refer to “Control panel” in the Operation Manual.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for some reason.
Go to MAP3000
Good example
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C ENT3081
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C ENT3090a
No. Symptom Sequence Items to be Confirmed
1 • Many satellites (unwanted dots) 1-1 • Are the ink cartridges past their effective limit?
→ The shelf life of an ink cartridge is two years after manufacture if unopened, six months after opening. Using out-of-date
cartridges leads to head blockages.
Bad example * Replace with new cartridges.
1-2 • Is media recommended by Mutoh being used?
→ If the media is causing the symptoms, and it is not recommended media, the results cannot be guaranteed. Please use
recommended media.
1-3 • Was the plotting done immediately after initial filling?
→ Wait at least 30 minutes after initial filling before printing. Otherwise printing quality can not be guaranteed.
1-4 • Are the paper keeper blades on the right and left paper keeper assemblies bent and rubbing against the head nozzle face?
→ Replace bent blades.
1-5 • If the symptoms occur after cartridges have been replaced or after cartridges have been removed and re-installed, check
whether any of the following items apply:
1. Ink cartridges are kept in a cool, dark place but they will freeze if they are stored for a long time below -3°C. Avoid
storage below freezing point.
If the ink has frozen, leave it for at least three hours at room temperature (20°C) and use it after it has thawed.
2. The seal should not be opened until just before the ink cartridge in inserted in the slot. If an ink cartridge has been left
Good example unsealed for a long time, the printing will be faint and cleaning will be required.
3. An ink cartridge should not be removed from the slot until it is to be replaced otherwise normal printing may become
impossible even though there is ink remaining in the cartridge.
If it is removed and re-installed, at least cleaning will be needed and for recovery it may be necessary to replaced the
cartridge with a new one.
4. If a cartridge has been brought from a cold place into a warm place, dew may condense on the cartridge and it will need
to left for at least one hour until the dew has disappeared before it is used.
1-6 • Is the plotter installed within the guaranteed working temperature range for the print head, as stated in the Operation Manual
and has that environment been maintained in a stable condition for two hours?
→ It may not be possible to obtain good printing results in an environment which is outside the guaranteed working
temperature range or where there is a sudden rise or fall of temperature.
Check the environmental conditions and try again within the specified range.
1-7 • When there are satellites in the printing, first check the following two points:
1. Is the primary consultation pattern printed normally? (Refer to PAT5000)
→ Carry out a cleaning if there are breaks in the printing of the nozzle check pattern.
2. Was cleaning done three times in succession?
→ For details of how to clean, refer to “Control panel” in the Operation Manual.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for some reason.
Go to MAP3000
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C ENT3090a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C ENT3100a
No. Symptom Sequence Items to be Confirmed
1 • The printing has whiskers 1-1 • Are the ink cartridges past their effective limit?
→ The shelf life of an ink cartridge is two years after manufacture if unopened, six months after opening. Using out-of-date
cartridges leads to head blockages.
Bad example * Replace with new cartridges.
1-2 • Is media recommended by Mutoh being used?
→ If the media is causing the symptoms, and it is not recommended media, the results cannot be guaranteed. Please use
recommended media.
1-3 • Was the plotting done immediately after initial filling?
→ Wait at least 30 minutes after initial filling before printing. Otherwise printing quality can not be guaranteed.
1-4 • Are the media clipping plate on the right and left media clip assemblies bent and rubbing against the head nozzle face?
→ Replace bent plate.
1-5 • If the symptoms occur after cartridges have been replaced or after cartridges have been removed and re-installed, check
whether any of the following items apply:
1. Ink cartridges are kept in a cool, dark place but they will freeze if they are stored for a long time below -3°C. Avoid
storage below freezing point.
If the ink has frozen, leave it for at least three hours at room temperature (20°C) and use it after it has thawed.
2. The seal should not be opened until just before the ink cartridge in inserted in the slot. If an ink cartridge has been left
Good example unsealed for a long time, the printing will be faint and cleaning will be required.
3. An ink cartridge should not be removed from the slot until "no ink" appears in the liquid crystal display otherwise normal
printing may become impossible even though there is ink remaining in the cartridge.
If it is removed and re-installed, at least cleaning will be needed and for recovery it may be necessary to replaced the
cartridge with a new one.
4. If a cartridge has been brought from a cold place into a warm place, dew may condense on the cartridge and it will need
to left for at least one hour until the dew has disappeared before it is used.
1-6 • Is the plotter installed within the guaranteed working temperature range for the print head, as stated in the Operation Manual
and has that environment been maintained in a stable condition for two hours?
→ It may not be possible to obtain good printing results in an environment which is outside the guaranteed working
temperature range or where there is a sudden rise or fall of temperature.
Check the environmental conditions and try again within the specified range.
1-7 • When there are whiskers in the printing, first check the following two points:
1. In printing the primary consultation pattern, is the nozzle check pattern printed normally? (Refer to PAT5000)
→ Carry out a cleaning if there are breaks in the printing of the nozzle check pattern.
2. Was cleaning done three times in succession?
→ For details of how to clean, refer to “Control panel” in the Operation Manual.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for some reason.
Go to MAP3000
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C ENT3100a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C E N T 3 11 0 a
No. Symptom Sequence Items to be Confirmed
1 • Printed lines appear blurred (printing 1-1 • Are there fingerprints on the printing surface?
is dirty) → Especially when cut media is being mounted, oil from the skin may be transferred to the printing surface
causing poor adhesion of ink printed at such places. Care is needed when mounting the media.
Bad example
1-2 • When lines appear blurred, carry out three cleanings in succession.
1-3 • Is media thickness within specification? Not too thick or too thin?
→ Media that matches the specification should be used.
1-6 • Are the paper keeper blades on the right and left paper keeper assemblies bent and rubbing against the head
nozzle face?
Good example → Replace bent blades.
1-7 • After printing on special media, was the printed surface touched immediately?
→ The ink dries more slowly than on ordinary paper and the printing may be smudged if it is touched by hand
or by another piece of media immediately after it has been printed.
As soon as they have been printed, the printed pages should be taken one by one from the paper ejection
basket and allowed to dry thoroughly.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP3000
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C E N T 3 11 0 a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C ENT3120a
No. Symptom Sequence Items to be Confirmed
1 • Mixed color lines do not overlap 1-1 • Has image quality fine adjustment been made?
→ Carry out the fine adjustment of the image quality.
Bad example Check color head tilt: BAC2070
CW adjustment: BAC2090
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP3000
Good example
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C ENT3120a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C ENT3130a
No. Symptom Sequence Items to be Confirmed
1 • Black and color positions are offset 1-1 • Has image quality fine adjustment been made?
→ Carry out the fine adjustment of the image quality.
Bad example CW adjustment: BAC2090
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP3000
Good example
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C ENT3130a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Media Feed Model Name: R J – 8 0 i C ENT3500a
No. Symptom Sequence Items to be Confirmed
1 • Media is skewed or meanders during 1-1 • Is the media that is being used and that is skewed or meandering a type of media recommended by Mutoh?
plotting → Mount media recommended by Mutoh and try again.
1-2 • Has the pressure lever been lowered to the bottom?
→ Lower the pressure lever to the bottom.
1-3 • Is the pressure unit on the movable side located inside the media?
→ If the roller is outside, it may not be able to grip the media properly. Make sure it is inside.
1-4 • Is there any foreign matter interfering with the media feed, such as paper cuttings sticking to the grid roller?
→ Remove them with a brush, etc.
1-5 • In the case of roll media, is the roll shaft housed securely in both left and right plotter shaft support rollers?
→ Install the shaft securely.
1-6 • In the case of roll media, the mounting is normal if during media detection the media returns parallel with the marker line to the same
position as before media detection. However, if the position is not the same, the mounting procedure must be repeated.
→ Reset the media so that the position before and after media detection is the same.
1-7 • Are you explaining what is meant by skew and meander?
Check this condition in detail during the primary consultation.
Explain that skew up to the figures shown below is within the acceptable limit.
Also, have the repeatability checked and explain that poor repeatability is probably caused by badly mounted media.
A1 size A0 size
Cut sheet Within 1.0 mm Within 1.5 mm
Roll media Within 2.5 mm Within 2.5 mm
However, it should be explained that in the case of roll media, if the pressure is left down for a long period with the media mounted, or in an
environment with sudden changes of temperature and humidity, the whole roll may not necessarily feed properly.
1-8
• In a case where the symptoms are not reproduced (no problem up to the fifth sheet then frequent skewing after remounting, etc.) the
method of mounting the media may be at fault and this should be checked with the Operation Manual.
→ Check "Loading the media" under "Installation procedures:" in the Operation Manual.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for some reason.
Go to MAP3500
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Media Feed Model Name: R J – 8 0 i C ENT3500a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Media Feed Model Name: R J – 8 0 i C ENT3510a
No. Symptom Sequence Items to be Confirmed
1 • The media becomes wrinkled during 1-1 • Is the media that is being used and that is becoming wrinkled a type of media recommended by Mutoh?
plotting → Mount media recommended by Mutoh and try again.
1-3 • Is the pressure unit on the movable side located inside the media?
→ If the roller is outside, it may not be able to grip the media properly. Make sure it is inside.
1-4 • Is there any foreign matter interfering with the media feed, such as paper cuttings sticking to the grid roller?
→ Remove them with a brush, etc.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP3500
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Media Feed Model Name: R J – 8 0 i C ENT3510a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Media Feed Model Name: R J – 8 0 i C ENT3520a
No. Symptom Sequence Items to be Confirmed
1 • The media jams during plotting 1-1 • Is the media that is being used and that is becoming wrinkled a type of media recommended by Mutoh?
→ Mount media recommended by Mutoh and try again.
1-3 • Is the pressure unit on the movable side located inside the media?
→ If the roller is outside, it may not be able to grip the media properly. Make sure it is inside.
1-4 • Is there any foreign matter interfering with the media feed, such as paper cuttings sticking to the grid roller?
→ Remove them with a brush, etc.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP3500
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Media Feed Model Name: R J – 8 0 i C ENT3520a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Media Feed Model Name: R J – 8 0 i C ENT3530
No. Symptom Sequence Items to be Confirmed
1 • Cut media does not fall out 1-1 • Is the cutter blade and blade tip broken and deteriorated as confirmed by the primary consultation?
→ Replace the cutter holder.
1-2 • Is the cutter cap on top of the cutter holder mounted firmly as confirmed by the primary consultation?
→ Install it again.
1-3 • Is there any foreign matter stuck to the cutter mat groove and surface in the plotting plate unit?
→ Remove the foreign matter.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP3500
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Media Feed Model Name: R J – 8 0 i C ENT3530
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Media Cutting Model Name: R J – 8 0 i C ENT4000
No. Symptom Sequence Items to be Confirmed
1 • Does not cut normally 1-1 • Are there objects or paper scraps around the mechanism or cutter that are preventing the cutting action?
→ Remove the foreign matter and try again.
(Since there is no cutting of cut sheet
media, this item applies only to roll 1-2 • Is the cutter fitted properly at the cutter site?
media) → Fit the cutter properly, making sure it is turned in the correct direction.
1-3 • During cutting, does the cutter arm come away from the cutter?
→ Insert the cutter securely in the cutter arm.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP4000
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Media Cutting Model Name: R J – 8 0 i C ENT4000
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Media Cutting Model Name: R J – 8 0 i C ENT4010a
No. Symptom Sequence Items to be Confirmed
1 • Cutting occurs during plotting 1-1 Confirm: Is there more than one software application running on the host computer?
Yes: First terminate all applications except CAD, then send the data again and check whether the symptoms are
(Since there is no cutting of cut sheet still generated.
media, this item applies only to roll If so, set a longer reception timeout period.
No: Go to 1-2
media)
1-2 Confirm: Try changing the terminator in the command setup. Do the symptoms still reappear during plotting?
No: Advise that this terminator be used.
Yes: Go to 2-1
Reference: For details of how to set the terminator, refer to "Menu" in “Plotter settings and special functions” of
the Operation Manual.
2-1 Procedure: Investigate the current plotter connection environment and report a printout of the setting details, together with
plotting data that will enable the symptoms to be verified, to the your local dealer using the prescribed format.
• For how to take a print of the setting details, refer to “Control panel” in the Operation Manual.
• Data for plotting should be able to be analysed by the plotter. If it can not be dumped to a file by CAD and the
driver, a data dump list from a comparatively simple diagram will be satisfactory. (However, the data should
enable the symptoms to be verified.
Cut • Please include in the plotter connection environment: the host computer, name of CAD, type of driver, the
interface being used, length of cable, whether or not there is a switching unit.
Go to MAP3000
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Media Cutting Model Name: R J – 8 0 i C ENT4010a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Media Cutting Model Name: R J – 8 0 i C ENT4020a
No. Symptom Sequence Items to be Confirmed
1 • The cutting operation is normal but the 1-1 • Is the media that is being used a type of media recommended by Mutoh?
media is not cut (When it is wet with condensed dew, the media may stick and not fall out)
or, the cutting is bad and the media → Replace with recommended media and try again.
jams
1-2 • Is the cutter fitted properly at the cutter site?
(Since there is no cutting of cut sheet → Fit the cutter properly, making sure it is turned in the correct direction.
media, this item applies only to roll
media) 1-3 • During cutting, does the cutter arm come away from the cutter?
→ Insert the cutter securely in the cutter arm.
1-4 • There may be some dirt on the tip of the cutter blade. Wipe it with a dry cloth.
→ Refer to the item on cleaning under "Daily Maintenance" in the Operation Manual.
1-5 • In checking under item 1-3, if the blade is worn or chipped, the cutter is an expendable item and should be
replaced with a new one.
→ In replacing the cutter, refer to "Daily Maintenance" in the Operation Manual.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP4000
! CAUTION: A media jam may cause the left and right media keeper blades on the left and right Media
Keeper Assemblies to become bent.
Bent blades should be replaced.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Media Cutting Model Name: R J – 8 0 i C ENT4020a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Media Cutting Model Name: R J – 8 0 i C ENT4030a
No. Symptom Sequence Items to be Confirmed
1 • The cutting operation is normal but the 1-1 • Are the media guide surfaces being maintained every day?
media does not fall out → Refer to the item on "Daily Maintenance" in the Operation Manual and carry out daily maintenance, then try
(Since there is no cutting of cut sheet again.
media, this item applies only to roll
media) 1-2 • What is happening when the media does not fall out?
Check the type of media, environment and frequency of occurrence.
1-3 • Is the media that has been cut failing to drop because it is caught in the cutter groove?
→ Clean the cutter in accordance with the item on "Daily Maintenance" in the Operation Manual and try again.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP4000
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Media Cutting Model Name: R J – 8 0 i C ENT4030a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Mechanical Precision Model Name: R J – 8 0 i C ENT4500
No. Symptom Sequence Items to be Confirmed
1 • Inaccurate line length in the direction of 1-1 • Are the environmental conditions within the recommended range for guaranteed working (Temperature: 16°C to
head movement (Main scanning 25°C, Humidity 50% to 60%, no condensation)?
direction) → Bring environmental conditions with the guaranteed range.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP4000
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Mechanical Precision Model Name: R J – 8 0 i C ENT4500
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Mechanical Precision Model Name: R J – 8 0 i C ENT4510a
No. Symptom Sequence Items to be Confirmed
1 • Inaccurate line distance in the 1-1 • Are the environmental conditions within the recommended range for guaranteed working (Temperature: 16°C to
direction of media feed 25°C, Humidity 50% to 60%, no condensation)?
(Subsidiary scanning distance) → Bring environmental conditions with the guaranteed range.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP4500
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Mechanical Precision Model Name: R J – 8 0 i C ENT4510a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Mechanical Precision Model Name: R J – 8 0 i C ENT4520a
No. Symptom Sequence Items to be Confirmed
1 • Inaccurate straight line in the direction 1-1 • Is the media that is mounted a type that is recommended by Mutoh?
of head movement (straightness) → Replace it with recommended media and try again.
1-2 • Does the media that is mounted have a peculiar tendency to bend?
→ Either curb this tendency or replace it with new media and try again.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP4500
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Mechanical Precision Model Name: R J – 8 0 i C ENT4520a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Mechanical Precision Model Name: R J – 8 0 i C ENT4530
No. Symptom Sequence Items to be Confirmed
1 • Inaccurate straight line in the direction 1-1 • Has an image fine adjustment been done?
of media feed (joining precision Y) → Do the image fine adjustment.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP4500
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Mechanical Precision Model Name: R J – 8 0 i C ENT4530
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Mechanical Precision Model Name: R J – 8 0 i C ENT4540a
No. Symptom Sequence Items to be Confirmed
1 • Right angle precision • Is the media that is mounted a type that is recommended by Mutoh?
→ Replace it with recommended media and try again.
• Is there skew or meander due to a mistake in mounting the media on the plotter?
→ Skewing or meander due to a mounting mistake is probably affecting accuracy. Remount the media and try
again.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP4500
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Mechanical Precision Model Name: R J – 8 0 i C ENT4540a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Mechanical Precision Model Name: R J – 8 0 i C ENT4550a
No. Symptom Sequence Items to be Confirmed
1 • Inaccurate media cutting 1-1 • Is the cutter blade and blade tip chipped or deteriorated?
→ Replace the cutter blade in accordance with the procedure under "Daily Maintenance" in the Operation
Manual.
1-2 • Is the cutter cap fitted securely over the cutter holder.
→ Fit the cutter cap securely.
1-4 • Is there foreign matter stuck to the plotting board or cutting groove?
X
→ Remove the foreign matter.
The media cutting accuracy for this plotter is h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
x≤ 0.3 mm.
some reason.
Go to MAP4500
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Mechanical Precision Model Name: R J – 8 0 i C ENT4550a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Problem Involving Noise Model Name: R J – 8 0 i C ENT5000
No. Symptom Sequence Items to be Confirmed
1 • Abnormal noise when media is sucked 1-1 • After media is mounted and the paper sensors are on, the fans begin to turn in order to hold down the media.
down → In cases where the rotation of the fans is seen to be the problem, explain the circumstances.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP5000
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Problem Involving Noise Model Name: R J – 8 0 i C ENT5000
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Problem Involving Noise Model Name: R J – 8 0 i C ENT5010
No. Symptom Sequence Items to be Confirmed
1 • Abnormal noise when standing by 1-1 • The power board assembly has power switching control circuits that deliver specified voltages.
ready to plot Some people can hear a high frequency noise but this does not affect performance.
→ Explain these circumstances.
• The main board assembly has X and Y DC motor switching control circuits that deliver specified voltages.
Some people can hear a high frequency noise but this does not affect performance.
→ Explain these circumstances.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP5000
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Problem Involving Noise Model Name: R J – 8 0 i C ENT5010
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Problem Involving Noise Model Name: R J – 8 0 i C ENT5020
No. Symptom Sequence Items to be Confirmed
1 • Abnormal noise when head is moving • In the case where the noise coincides with the timing of printing by the print head.
left and right The head of this ink jet plotter uses piezo electric elements and it is the vibration of the piezo electric elements
that ejects the inks.
When a particularly large number of nozzles are ejecting at the same time, the vibration increases accordingly.
(It increases with the printing ratio)
The vibration emits a noise like oscillation but this does not affect performance.
→ Explain these circumstances.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP5000
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Problem Involving Noise Model Name: R J – 8 0 i C ENT5020
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Problem Involving Noise Model Name: R J – 8 0 i C ENT5030
No. Symptom Sequence Items to be Confirmed
1 • Abnormal noise when media is fed 1-1 • Is there any dirt or paper scraps sticking to the pressure rollers?
Remove any dirt and foreign matter.
1-2 • Is there any dirt or foreign matter obstructing the plotting board and media transport path?
Remove any dirt and foreign matter.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP5000
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Problem Involving Noise Model Name: R J – 8 0 i C ENT5030
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Problem Involving Noise Model Name: R J – 8 0 i C ENT5040
No. Symptom Sequence Items to be Confirmed
1 • Abnormal noise when cutting • Is the cutter cap fitted securely over the cutter holder.
→ Fit the cutter cap securely.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for
some reason.
Go to MAP5000
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Problem Involving Noise Model Name: R J – 8 0 i C ENT5040
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C ENT5500a
No. Symptom Sequence Items to be Confirmed
1 • Driver settings are ineffective 1-1 Confirm: When transmission set from the remote panel utility has been executed, does the data LED on the panel light up?
No: Match the remote panel utility transmission settings to the plotter transmission settings.
Yes: Go to 1-2
1-3 Confirm: Is "Plotter settings are effective for one plot only" displayed on the remote panel utility?
Yes: When "Plotter settings are effective for one plot only" is selected, the remote panel settings are effective for
only one page of plotting. Therefore they will have no effect on the plotting of the second and subsequent
pages. Therefore, ""Plotter settings are effective for one plot only" should be cancelled.
No: Go to 2-1
2-1 Procedure: Investigate the current plotter connection environment and report a printout of the setting details, together with
plotting data that will enable the symptoms to be verified, to the your local dealer using the prescribed format.
• For how to take a print of the setting details, refer to "Control panel" in the Operation Manual.
• Data for plotting should be able to be analysed by the plotter. If it can not be dumped to a file by CAD and the
driver, a data dump list from a comparatively simple diagram will be satisfactory. (However, the data should
enable the symptoms to be verified.)
• Please include in the plotter connection environment: the host computer, name of CAD, type of driver, the
interface being used, length of cable, whether or not there is a switching unit.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for some
reason.
Go to MAP5500
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C ENT5500a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C ENT5510a
No. Symptom Sequence Items to be Confirmed
1 • Cannot connect normally with RS- 1 • Is the cable connected properly?
232C
Confirm: Does the data LED on the panel light up when plotting data have been sent from CAD (driver)?
No: It is possible that plotting data are not being sent from the OS and driver. Advise contact with the computer
manufacture and the CAD/driver manufacturer.
Yes: Go to 1-3
Reference: Note that, depending on the OS settings, plotting data may be collected in a device called the
spooler before transmission and it may take a little time for the data to be transmitted to the plotter.
Confirm: Does the RS-232C online setup match the communication conditions of the host computer or driver?
No: Reset to match the communication conditions of the host computer or driver.
Yes: Go to 1-4
Reference: For details of RS-232C online setup, refer to the item on "Menu" in “Plotter settings and special
functions” of the Operation Manual.
Confirm: Does the currently set type of commands match the commands on the driver side?
No: Set up correctly to match the driver side.
Yes: Go to 2-1
Reference: For details command setup, refer to the item on "Menu" iin “Plotter settings and special functions” of
the Operation Manual.
Procedure: Investigate the current plotter connection environment and report a printout of the setting details, together with
plotting data that will enable the symptoms to be verified, to your local dealer using the prescribed format.
• For how to take a print of the setting details, refer to "Control panel" in the Operation Manual.
• Data for plotting should be able to be analysed by the plotter. If it can not be dumped to a file by CAD and the
driver, a data dump list from a comparatively simple diagram will be satisfactory. (However, the data should
enable the symptoms to be verified.)
• Please include in the plotter connection environment: the host computer, name of CAD, type of driver, the
interface being used, length of cable, whether or not there is a switching unit.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for some
reason.
Go to MAP5500
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C ENT5510a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C ENT5520a
No. Symptom Sequence Items to be Confirmed
1 • Cannot connect normally with 1-1 • Is the cable connected properly?
Centronics
1-2 Confirm: Does the data LED on the panel light up when plotting data have been sent from CAD (driver)?
No: It is possible that plotting data are not being sent from the OS and driver. Advise contact with the computer
manufacture and the CAD/driver manufacturer.
Yes: Go to 1-3
Reference: Note that, depending on the OS settings, plotting data may be collected in a device called the
spooler before transmission and it may take a little time for the data to be transmitted to the plotter.
1-3 Confirm: Do the Centronics online setup mode and timing match the system environment (host computer, driver, cable,
switching device, etc.)?
No: Align the Centronics online setup with the user system environment.
Yes: Go to 1-4
1-4 Confirm: Does the currently set type of commands match the commands on the driver side?
No: Set up correctly to match the driver side.
Yes: Go to 2-1
Reference: For details command setup, refer to the item on "Menu" in “Plotter settings and special functions” of
the Operation Manual.
2-1 Procedure: Investigate the current plotter connection environment and report a printout of the setting details, together with
plotting data that will enable the symptoms to be verified, to your local dealer using the prescribed format.
• For how to take a print of the setting details, refer to "Control panel" in the Operation Manual.
• Data for plotting should be able to be analysed by the plotter. If it can not be dumped to a file by CAD and the
driver, a data dump list from a comparatively simple diagram will be satisfactory. (However, the data should
enable the symptoms to be verified.)
• Please include in the plotter connection environment: the host computer, name of CAD, type of driver, the
interface being used, length of cable, whether or not there is a switching unit.
h If the above procedures do not improve the symptoms, the main unit has probably developed a fault for some
reason.
Go to MAP5500
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C ENT5520a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C ENT5530a
No. Symptom Sequence Items to be Confirmed
1 • Cannot connect normally with Network 1-1 • Is the cabling correct for the connection environment that is being used?
For direct 1-to-1 host-plotter connection → use crossed cable for 10BASE-T
For connecting many-to-1 via a HUB → use straight cable for 10BASE-T
Reference: Irrelevant when using 10BASE-2
1-2 Confirm: Does the data LED on the panel light up when plotting data have been sent from CAD (driver)?
No: It is possible that the IP address (host name) used by the network is not the same. Check addresses set on
the plotter and on the computer.
Yes: Go to 1-4
Reference: Note that, depending on the OS settings, plotting data may be collected in a device called the
spooler before transmission and it may take a little time for the data to be transmitted to the plotter.
1-3 Confirm: After confirming 1-2, once again, does the data LED on the panel light up when plotting data have been sent from
CAD (driver)?
No: It is possible that plotting data are not being sent from the OS and driver. Advise contact with the computer
manufacture and the CAD/driver manufacturer.
Yes: Go to 1-4
Reference: Note that, depending on the OS settings, plotting data may be collected in a device called the
spooler before transmission and it may take a little time for the data to be transmitted to the plotter.
1-4 Confirm: Does the currently set type of commands match the commands on the driver side?
No: Set up correctly to match the driver side.
Yes: Go to 2-1
Reference: For details of command setup, refer to the item on “Menu” in “Plotter settings and special functions”
of the Operation Manual.
2-1 Procedure: Investigate the current plotter connection environment and report a printout of the setting details, together with
plotting data that will enable the symptoms to be verified, to the your local dealer using the prescribed format.
• For how to take a print of the setting details, refer to "Control panel" in the Operation Manual.
• Data for plotting should be able to be analysed by the plotter. If it can not be dumped to a file by CAD and the
driver, a data dump list from a comparatively simple diagram will be satisfactory. (However, the data should
enable the symptoms to be verified.)
• Please include in the plotter connection environment: the host computer, name of CAD, type of driver, the
interface being used, length of cable, whether or not there is a switching unit.
h The option board accessory setup utilities and the PING command are available for checking the IP address and
connections. Try using them to check the connections.
h If the above procedures do not improve the symptoms, the main unit or the option board has probably developed
a fault for some reason.
Go to MAP5500
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C ENT5530a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C ENT5540
No. Symptom Sequence Items to be Confirmed
1 • The layout function does not work 1-1 Confirm: Is the Ideal LED in the panel layout section lit?
correctly No: Light up Ideal.
Yes: Go to 1-2
Reference: Refer to the item on "Control panel" in the Operation Manual regarding how to make layout settings.
Confirm: Which of the following applies to the symptoms?
1-2 Receives but does not plot (does not plot continuously) Go to 1-3
Plots but positioning is strange Go to 1-4
Confirm: Is plotting data being sent for as many pages as can be accommodated on one sheet?
1-3 (Example: If A1 roll media is mounted, are two A3 pages sent?)
No: When the layout (positioning of diagrams) is processed, if more plotting data can be accommodated in the
available white space, the plotter will for more data until the layout timeout period has elapsed. If no more plotting
data is sent during this waiting period, plotting will begin as soon as the layout timeout period has elapsed.
Therefore, this may be the cause of the symptom that no plotting occurs even though data has been received. To
solve this, either change the layout timeout period or send another page of the same diagram.
Yes: Go to 2-1
Reference: For details concerning how to control layout timeouts, refer to the item on “Menu” in “Plotter controls” of the
Operation Manual.
Confirm: Does the page size of the roll media function setting menu agree with the size (rated) of the plotting data that has been
1-4 sent?
No: Since layout will not proceed smoothly unless there is agreement between plotting data and plotter rating (A series,
B series, etc.), they should be set the same.
Yes: Go to 1-5
Reference: For details concerning how to control page size settings, refer to the item on “Menu” in “Plotter settings and
special functions” of the Operation Manual.
Confirm: Try changing the positioning method on the roll media function setting menu. Does the plotting position change?
1-5 Yes: The positioning method setting is what determines the standard that will be used for the layout. Since it is
important to use a setting for the layout that will be most appropriate with respect to the data sent by the driver,
you should advise the use of a setting that will give the correct plotting position.
No: Go to 1-6
Reference: For details concerning how to control positioning method settings, refer to the item on “Menu” in “Plotter
settings and special functions” of the Operation Manual.
Confirm: Are scale and rotate functions being used?
1-6 Yes: The layout position may change when scale and rotate functions are used. In this case, restore the scale and
layout settings to the former settings.
No: Got to 2-1
Reference: For details concerning how to control scale and rotate functions, refer to the item on “Menu” in “Plotter
settings and special functions” of the Operation Manual.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C ENT5540
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C ENT5541a
No. Symptom Sequence Items to be Confirmed
2 • The layout function does not work 2-1 Procedure: Investigate the current plotter connection environment and report a printout of the setting details, together with
correctly plotting data that will enable the symptoms to be verified, to the your local dealer using the prescribed format.
• For how to take a print of the setting details, refer to "Control panel" in the Operation Manual.
• Data for plotting should be able to be analysed by the plotter. If it can not be dumped to a file by CAD and the
driver, a data dump list from a comparatively simple diagram will be satisfactory. (However, the data should
enable the symptoms to be verified.)
• Please include in the plotter connection environment: the host computer, name of CAD, type of driver, the
interface being used, length of cable, whether or not there is a switching unit.
• If possible, obtain a sample printout.
h If the above procedures do not improve the symptoms, the main unit or the option board has probably developed
a fault for some reason.
Go to MAP5500
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C ENT5541a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C ENT5550a
No. Symptom Sequence Items to be Confirmed
1 • The scale function does not work 1-1 Confirm: Is the scale function setting being made on the panel or remote panel utility?
correctly No: Please make the scale setting correctly.
Yes: Go to 1-2
Reference: For details concerning how to control scale, refer to the item on “Menu” in “Plotter settings and
special functions” of the Operation Manual.
1-2 Confirm: Are reductions also being applied on the CAD (driver) side?
Yes: If a reduction is made on the CAD (driver) side, scale is applied at the point when the driver makes the
plotting data and when the plotter also applies scale with respect to that data, the result may not be what
was expected. Therefore in this case you should advise that only one scaling operation should be applied.
No: Go to 2-1
2-1 Procedure: Investigate the current plotter connection environment and report a printout of the setting details, together with
plotting data that will enable the symptoms to be verified, to the your local dealer using the prescribed format.
• For how to take a print of the setting details, refer to "Control panel" in the Operation Manual.
• Data for plotting should be able to be analysed by the plotter. If it can not be dumped to a file by CAD and the
driver, a data dump list from a comparatively simple diagram will be satisfactory. (However, the data should
enable the symptoms to be verified.)
• Please include in the plotter connection environment: the host computer, name of CAD, type of driver, the
interface being used, length of cable, whether or not there is a switching unit.
• If possible, obtain a sample printout.
h If the above procedures do not improve the symptoms, the main unit or the option board has probably developed a fault
for some reason.
Go to MAP5500
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C ENT5550a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C ENT5560a
No. Symptom Sequence Items to be Confirmed
1 • The rotate function does not work 1-1 Confirm: Is the rotate function setting being made on the panel or remote panel utility?
correctly No: Please make the rotate setting correctly.
Yes: Go to 1-2
Reference: For details concerning how to control rotation, refer to the item on “Menu” in “Plotter settings and
special functions” of the Operation Manual.
1-2 Confirm: Is rotation also being applied on the CAD (driver) side?
Yes: If a rotation is made on the CAD (driver) side, rotation is applied at the point when the driver makes the
plotting data and when the plotter also applies rotation with respect to that data, the result may not be what
was expected. Therefore in this case you should advise that only one rotation operation should be applied.
No: Go to 2-1
2-1 Procedure: Investigate the current plotter connection environment and report a printout of the setting details, together with
plotting data that will enable the symptoms to be verified, to the your local dealer using the prescribed format.
• For how to take a print of the setting details, refer to “Control panel” in the Operation Manual.
• Data for plotting should be able to be analysed by the plotter. If it can not be dumped to a file by CAD and the
driver, a data dump list from a comparatively simple diagram will be satisfactory. (However, the data should
enable the symptoms to be verified.)
• Please include in the plotter connection environment: the host computer, name of CAD, type of driver, the
interface being used, length of cable, whether or not there is a switching unit.
• If possible, obtain a sample printout.
h If the above procedures do not improve the symptoms, the main unit or the option board has probably developed a fault
for some reason.
Go to MAP5500
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C ENT5560a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C ENT5570a
No. Symptom Sequence Items to be Confirmed
1 • The mirror function does not work 1-1 Confirm: Is the mirror function setting being made on the panel or remote panel utility?
correctly No: Please make the mirror setting correctly.
Yes: Go to 2-1
Reference: For details concerning how to control mirror, refer to the item on “Menu” in “Plotter settings and
special functions” of the Operation Manual.
2-1 Procedure: Investigate the current plotter connection environment and report a printout of the setting details, together with
plotting data that will enable the symptoms to be verified, to your local dealer using the prescribed format.
• For how to take a print of the setting details, refer to “Control panel” in the Operation Manual.
• Data for plotting should be able to be analysed by the plotter. If it can not be dumped to a file by CAD and the
driver, a data dump list from a comparatively simple diagram will be satisfactory. (However, the data should
enable the symptoms to be verified.
• Please include in the plotter connection environment: the host computer, name of CAD, type of driver, the
interface being used, length of cable, whether or not there is a switching unit.
• If possible, obtain a sample printout.
h If the above procedures do not improve the symptoms, the main unit or the option board has probably developed a fault
for some reason.
Go to MAP5500
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C ENT5570a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C ENT5580a
No. Symptom Sequence Items to be Confirmed
1 • Line type/line width/line color functions 1-1 Confirm: Is there a head blockage?
are not working correctly → Carry out three cleanings in succession.
1-2 Confirm: Do pen settings (line type/line width/line color) on the CAD (driver) side agree?
No: Change pen settings to the correct settings.
Yes: Go to 1-3
1-4 Confirm: Try changing pen priority settings on the plotter. Does this solve the problem?
Yes: Since pen priority specifies whether panel pen settings or command (plotting data) pen settings have
priority, a panel setting may not produce the expected plotting result unless the pen priority has been set to
panel. Similarly, a pen setting made on the CAD (driver) side may not produce the expected plotting result
unless the pen priority has been set to command. The pen priority should be set so that the desired plotting
result will be produced.
No: Go to 2-1
Reference: For details concerning how to control pen priority, refer to the item on “Menu” in “Plotter settings and
special functions” of the Operation Manual.
2-1 Procedure: Investigate the current plotter connection environment and report a printout of the setting details, together with
plotting data that will enable the symptoms to be verified, to your local dealer using the prescribed format.
• For how to take a print of the setting details, refer to “Control panel” in the Operation Manual.
• Data for plotting should be able to be analysed by the plotter. If it can not be dumped to a file by CAD and the
driver, a data dump list from a comparatively simple diagram will be satisfactory. (However, the data should
enable the symptoms to be verified.
• Please include in the plotter connection environment: the host computer, name of CAD, type of driver, the
interface being used, length of cable, whether or not there is a switching unit.
• If possible, obtain a sample printout.
h If the above procedures do not improve the symptoms, the main unit or the option board has probably developed a fault
for some reason.
Go to MAP5500
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C ENT5580a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C ENT5590a
No. Symptom Sequence Items to be Confirmed
1 • Some data are not plotted (omitted) Confirm: Was the media recognized correctly?
→ Mount the media correctly.
Confirm: Do the CAD pen data and driver pen data agree?
No: Since CADs handle pen color differently, plotting may be free of trouble with one CAD but with another CAD
the same settings will result in certain lines being omitted.
Therefore you should advise that the driver pen data is matched to the pen data of the CAD that is being
used.
Yes: Go to 1-5
Confirm: Try changing the pen priority. Does this solve the problem?
Yes: Advise the use of the settings that work well.
No: Go to 2-1
Procedure: Investigate the current plotter connection environment and report a printout of the setting details, together with
plotting data that will enable the symptoms to be verified, to the your local dealer using the prescribed format.
• For how to take a print of the setting details, refer to “Control panel” in the Operation Manual.
• Data for plotting should be able to be analysed by the plotter. If it can not be dumped to a file by CAD and the
driver, a data dump list from a comparatively simple diagram will be satisfactory. (However, the data should
enable the symptoms to be verified.)
• Please include in the plotter connection environment: the host computer, name of CAD, type of driver, the
interface being used, length of cable, whether or not there is a switching unit.
• If possible, obtain a sample printout.
h If the above procedures do not improve the symptoms, the main unit or the option board has probably developed a fault
for some reason.
Go to MAP5500
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C ENT5590a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C ENT5600a
No. Symptom Sequence Items to be Confirmed
1 • Text and plotting data are garbled 1-1 • Check whether reciprocal printing positions were able to be aligned.
(extra lines appear) → Misalignment will produce printing that appears to be garbled.
1-3 Confirm: Is the current type of command setup the same as the commands on the driver side?
No: Set up correctly to match the commands on the driver side.
Yes: Go to 2-1
Reference: Refer to the item on "Menu."
2-1 Procedure: Investigate the current plotter connection environment and report a printout of the setting details, together with
plotting data that will enable the symptoms to be verified, to the your local dealer using the prescribed format.
• For how to take a print of the setting details, refer to “Control panel” in the Operation Manual.
• Data for plotting should be able to be analysed by the plotter. If it can not be dumped to a file by CAD and the
driver, a data dump list from a comparatively simple diagram will be satisfactory. (However, the data should
enable the symptoms to be verified.)
• Please include in the plotter connection environment: the host computer, name of CAD, type of driver, the
interface being used, length of cable, whether or not there is a switching unit.
• If possible, obtain a sample printout.
h If the above procedures do not improve the symptoms, the main unit or the option board has probably developed a fault
for some reason.
Go to MAP5500
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C ENT5600a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C ENT5610a
No. Symptom Sequence Items to be Confirmed
1 • Plotting position is offset 1-1 • Was the media recognized correctly?
→ Mount the media correctly.
1-2 Confirm: Is the Ideal LED in the panel layout section lit?
Yes: Go to ENT5540
No: Got to 1-3
1-3 Confirm: Is the CAD (driver) media size set to a value that suits the plotting range setting in the plotter?
No: Specify a value that suits the plotting range setting in the plotter.
Yes: Go to 1-4
1-4 Confirm: Are the CAD drawing and driver origin aligned?
No: Align the origin to a suitable position.
Yes: Go to 1-5
1-5 Confirm: Change the plotter origin setting. Does this solve the problem?
Yes: Advise the use of a setting that solves the problem.
No: Go to 1-6
Reference: For details concerning setting the origin, refer to the item on “Menu” in “Plotter settings and special
functions” of the Operation Manual.
1-6 Confirm: Change the plotter output starting position. Does this solve the problem?
Yes: Advise the use of a setting that solves the problem.
No: Go to 1-6
Reference: For details concerning setting the plotter output starting position, refer to the item on “Menu” in
“Plotter settings and special functions” of the Operation Manual.
2-1 Procedure: Investigate the current plotter connection environment and report a printout of the setting details, together with
plotting data that will enable the symptoms to be verified, to your local dealer using the prescribed format.
• For how to take a print of the setting details, refer to “Control panel” in the Operation Manual.
• Data for plotting should be able to be analysed by the plotter. If it can not be dumped to a file by CAD and the
driver, a data dump list from a comparatively simple diagram will be satisfactory. (However, the data should
enable the symptoms to be verified.)
• Please include in the plotter connection environment: the host computer, name of CAD, type of driver, the
interface being used, length of cable, whether or not there is a switching unit.
• If possible, obtain a sample printout.
h If the above procedures do not improve the symptoms, the main unit or the option board has probably developed a fault
for some reason.
Go to MAP5500
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C ENT5610a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C ENT5620a
No. Symptom Sequence Items to be Confirmed
1 • There is an extra feed after plotting is 1-1 Confirm: Do CAD drawing size and driver media size agree?
finished No: Make the media size agree with the drawing size.
Yes: Go to 2-1
2-1 Procedure: Investigate the current plotter connection environment and report a printout of the setting details, together with
plotting data that will enable the symptoms to be verified, to your local dealer using the prescribed format.
• For how to take a print of the setting details, refer to “Control panel” in the Operation Manual.
• Data for plotting should be able to be analysed by the plotter. If it can not be dumped to a file by CAD and the
driver, a data dump list from a comparatively simple diagram will be satisfactory. (However, the data should
enable the symptoms to be verified.)
• Please include in the plotter connection environment: the host computer, name of CAD, type of driver, the
interface being used, length of cable, whether or not there is a switching unit.
• If possible, obtain a sample printout.
h If the above procedures do not improve the symptoms, the main unit or the option board has probably developed a fault
for some reason.
Go to MAP5500
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C ENT5620a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C ENT5630a
No. Symptom Sequence Items to be Confirmed
1 • Cutting is delayed for some time after 1-1 Confirm: Has an ink drying time been set?
plotting has ended Yes: Ink drying time is basically the period required for the ink to dry and if necessary the ink must be given time
to dry. If the time is only for cutting, try changing it.
However, the ink may be smudged if cutting occurs before the ink is completely dry.
No: Go to 2-1
Reference: For details concerning how to control ink drying time, refer to the item on “Menu” in “Plotter settings
and special functions” of the Operation Manual.
2-1 Procedure: Investigate the current plotter connection environment and report a printout of the setting details, together with
plotting data that will enable the symptoms to be verified, to your local dealer using the prescribed format.
• For how to take a print of the setting details, refer to “Control panel” in the Operation Manual.
• Data for plotting should be able to be analysed by the plotter. If it can not be dumped to a file by CAD and the
driver, a data dump list from a comparatively simple diagram will be satisfactory. (However, the data should
enable the symptoms to be verified.)
• Please include in the plotter connection environment: the host computer, name of CAD, type of driver, the
interface being used, length of cable, whether or not there is a switching unit.
• If possible, obtain a sample printout.
h If the above procedures do not improve the symptoms, the main unit or the option board has probably developed a fault
for some reason.
Go to MAP5500
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C ENT5630a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C ENT5640a
No. Symptom Sequence Items to be Confirmed
1 • Cutting occurs on white paper 1-1 Confirm: Are there extra lines or points on the CAD drawing?
Yes: Delete the extra lines and points from the CAD drawing.
No: Go to 2-1
2-1 Procedure: Investigate the current plotter connection environment and report a printout of the setting details, together with
plotting data that will enable the symptoms to be verified, to youe local dealer using the prescribed format.
• For how to take a print of the setting details, refer to “Control panel” in the Operation Manual.
• Data for plotting should be able to be analysed by the plotter. If it can not be dumped to a file by CAD and the
driver, a data dump list from a comparatively simple diagram will be satisfactory. (However, the data should
enable the symptoms to be verified.)
• Please include in the plotter connection environment: the host computer, name of CAD, type of driver, the
interface being used, length of cable, whether or not there is a switching unit.
• If possible, obtain a sample printout.
h If the above procedures do not improve the symptoms, the main unit or the option board has probably developed a fault
for some reason.
Go to MAP5500
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C ENT5640a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Problem with Basic Functions Model Name: R J – 8 0 i C ENT6000a
No. Symptom Sequence Items to be Confirmed
1 • The ink cartridges will not go in 1-1 • There are four cartridges in all, but are they all genuine Mutoh cartridges? Is each color cartridge being inserted
into its particular position?
→ Replace with genuine cartridges (RJ-800) and try again.
1-2 • Cartridges must be inserted in the right direction. Are they mounted correctly?
→ Check the direction and mount them again correctly.
h If the above procedures do not improve the symptoms, the main unit or the option board has probably
developed a fault for some reason.
Go to MAP6000
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Problem with Basic Functions Model Name: R J – 8 0 i C ENT6000a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Problem with Basic Functions Model Name: R J – 8 0 i C ENT6010a
No. Symptom Sequence Items to be Confirmed
1 • Mounting the media is difficult 1-1 • Is the pressure lever raised properly?
→ Raise the pressure lever properly.
1-3 • When the media was mounted. did it tend to curl up?
→ If media is mounted with a tendency to curl up, it may obstruct the right and left movement of the head and
the media may be torn. Mount the media so that it does not curl and try again.
1-4 • To maintain plotting precision, the pressure unit on the movable side is mounted fairly strongly.
→ Try to move it by using a little strength.
h If the above procedures do not improve the symptoms, the main unit or the option board has probably
developed a fault for some reason.
Go to MAP6000
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Problem with Basic Functions Model Name: R J – 8 0 i C ENT6010a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Problem with Basic Functions Model Name: R J – 8 0 i C ENT6020
No. Symptom Sequence Items to be Confirmed
1 • Ink has overflowed from the waste 1-1 • The waste fluid box is an item to be replaced periodically. If it is not replaced periodically, its capacity will be
fluid box exceeded and there may seem to be too much waste fluid.
→ Replace it periodically.
h If the above procedures do not improve the symptoms, the main unit or the option board has probably
developed a fault for some reason.
Go to MAP6000
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Problem with Basic Functions Model Name: R J – 8 0 i C ENT6020
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Problem with Basic Functions Model Name: R J – 8 0 i C ENT6030
No. Symptom Sequence Items to be Confirmed
1 • Power disconnected during plotting 1-1 • Has the power supply breaker dropped out?
→ Raise the breaker and try again.
If it drops out again, disconnect the plotter power cable and try lifting the breaker again.
If it still drops out, check for a power leakage other than the plotter.
1-2 • Has the power plug come out the power outlet?
→ Insert the plug securely.
1-3 • Has the plug come out of the power socket on the plotter?
→ the plug securely.
1-5 • Is the plotter connected to a power outlet other than 100 to 120 V or 200 to 240 AC +10%?
→ Check the power supply.
1-6 • Are there any large power-consuming peripheral devices, such as a copier, on the same outlet?
→ Take power from a separate power source.
1-7 • The power cable may be broken. Replace it and try again.
h If the above procedures do not improve the symptoms, the power supply section connections may be faulty
or the power board etc. may have developed a fault.
Go to MAP6000
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Problem with Basic Functions Model Name: R J – 8 0 i C ENT6030
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Problem with Basic Functions Model Name: R J – 8 0 i C ENT6040a
No. Symptom Sequence Items to be Confirmed
1 • Inserting the scroller is difficult 1-1 • There is a direction and a sequence for mounting the scroller.
→ After checking the direction shown in the "Installation procedures:" in the Operation Manual, insert the
scroller in the support on the left (the cartridge side) as seen from the back of the plotter and then insert the
other end in the support on the other side.
1-2 • Does the scroller fitting on the left move smoothly by hand?
h If the above procedures do not improve the symptoms, the main unit or the option board has probably
developed a fault for some reason.
Go to MAP6000
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Problem with Basic Functions Model Name: R J – 8 0 i C ENT6040a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Other Model Name: R J – 8 0 i C ENT6500
No. Symptom Sequence Items to be Confirmed
1 • The plotter hangs up 1-1 • Is the plotter connected to a power outlet other than 100 to 120 V ±10% or 200 – 240 AC ±10%?
→ Check the power supply.
1-2 • Are there any large power-consuming peripheral devices, such as a copier, on the same outlet?
→ Take power from a separate power source.
1-5 • Are there any special circumstances involved in the method of operation?
→ the special circumstances in a "Query Sheet" and consult your local dealer.
h If the above procedures do not improve the symptoms, the main unit or the option board has probably
developed a fault for some reason.
Go to MAP6500
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Other Model Name: R J – 8 0 i C ENT6500
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Other Model Name: R J – 8 0 i C ENT6510a
No. Symptom Sequence Items to be Confirmed
1 • Trouble related to ink (consumable 1-1 • Are Mutoh special ink cartridges being used?
item) → Mutoh special ink cartridges must be used.
1-4 • If the symptoms occur after cartridges have been replaced or after cartridges have been removed and re-
installed, check whether any of the following items apply:
1. Ink cartridges are kept in a cool, dark place but they will freeze if they are stored for a long time below -3°C.
Avoid storage below freezing point.
If the ink has frozen, leave it for at least three hours at room temperature and use it after it has thawed.
2. The seal should not be opened until just before the ink cartridge in inserted in the slot. If an ink cartridge has
been left unsealed for a long time, the printing will be faint and cleaning will be required.
3. An ink cartridge should not be removed from the slot until "no ink" appears in the liquid crystal display
otherwise normal printing may become impossible even though there is ink remaining in the cartridge.
If it is removed and re-installed, at least cleaning will be needed and for recovery it may be necessary to
replaced the cartridge with a new one.
4. If a cartridge has been brought from a cold place into a warm place, dew may condense on the cartridge and
it will need to left for at least one hour until the dew has disappeared before it is used.
h If the above procedures do not improve the symptoms, the main unit or the option board has probably
developed a fault for some reason.
Go to MAP6500
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Other Model Name: R J – 8 0 i C ENT6510a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Other Model Name: R J – 8 0 i C ENT6520a
No. Symptom Sequence Items to be Confirmed
1 • Trouble related to media (consumable 1-1 • Is media recommended by Mutoh being used?
item) → If the media is causing the symptoms, and it is not recommended media, the results cannot be guaranteed.
Please use recommended media.
1-2 • Are the back and front of the media being mistaken?
→ Remount the media so that the front of the media is the printing surface and try again.
1-3 • Does the media itself have bruise marks, wrinkles, deformation, discoloration, etc.?
→ Replace it with new recommended media.
h If the above procedures do not improve the symptoms, the main unit or the option board has probably
developed a fault for some reason.
Go to MAP6500
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Other Model Name: R J – 8 0 i C ENT6520a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Other Model Name: R J – 8 0 i C ENT6530
No. Symptom Sequence Items to be Confirmed
1 • Trouble related to cutters 1-1 • Is the special cutter for this plotter being used?
(consumable item) → Check the model. The special cutter must be used.
1-3 • Is there any foreign matter stuck to the tip of the blade?
→ The tip of the cutter blade is sharp. Be careful not to cut yourself as you remove the foreign matter.
h If the above procedures do not improve the symptoms, the main unit or the option board has probably
developed a fault for some reason.
Go to MAP6500
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Other Model Name: R J – 8 0 i C ENT6530
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Other Model Name: R J – 8 0 i C ENT6540
No. Symptom Sequence Items to be Confirmed
1 • Trouble related to extended memory 1-1 • Is the special extended memory for this plotter being used?
(optional item) → Check the model. The special extended memory must be used.
1-3 • Check the number of the clot for installing extended memory.
→ If there is one extended memory, it goes in Slot 1.
It will not work if it is installed in Slot 2 and Slot 1 is empty.
h If the above procedures do not improve the symptoms, the main unit or the option board has probably
developed a fault for some reason.
Go to MAP6500
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Other Model Name: R J – 8 0 i C ENT6540
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Other Model Name: R J – 8 0 i C ENT6550
No. Symptom Sequence Items to be Confirmed
1 • Trouble related to the network board 1-1 • Are both network board ports connected at the same time?
(optional item) → Disconnect either the 10BASE-T or the 10BASE-2
If the network board will not go online, 1-2 • Can the RJ-80X network settings be displayed?
got to ENT5530 → There is a risk that the network board is not connected properly. Reconnect and try again.
1-3 • Send data. Does the "Data" LED on the pan el light up?
→ The set up, including IP address setting, may be incorrect. Check it again.
1-4 • Can the board be detected by the optional accessory setup utility program?
→ Revise the settings and check again.
h If the above procedures do not improve the symptoms, the main unit or the option board has probably
developed a fault for some reason.
Go to MAP6500
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Other Model Name: R J – 8 0 i C ENT6550
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Other Model Name: R J – 8 0 i C ENT6560a
No. Symptom Sequence Items to be Confirmed
1 • Can not install the plotter driver 1-1 • Was printer addition selected?
Refer to the Driver section of the Operation Manual and follow the installation procedure again.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Other Model Name: R J – 8 0 i C ENT6560a
Matrix Map Model Name: R J – 8 0 i C MAP0000
Matrix Map
When Message is Displayed
1170
1160
1150
1140
1130
1120
1110
1100
1090
1080
1070
1060
1050
1040
1030
1020
1010
1000
Shooting
ENT. No.
- Not filled
- Lever up
- [**] no ink
- [**] ink low
- Cover open
- Remove media
- Media cut error
- [**] no cartridge
1170
1160
1150
1140
1130
1120
1110
1100
1090
1080
1070
1060
1050
1040
1030
1020
1010
1000
When Messages are Displayed Data Errors, Command Errors Model Name: RJ-80✻ MAP1200
Replacement Part
Trouble-
Shooting
List
ENT. No.
1200 - Error I15-1 (Online frame) 1200
1200 - Error I15-2 (Overrun) 1200
1200 - Error I15-3 (Online parity) 1200
1210 - Error I11 (Undefined ESC) 1210
1210 - Error I12 (Invalid character ESC) 1210
1210 - Error I13 (Numerical error ESC) 1210
1210 - Error I14 (Parameter error ESC) 1210
1220 - Error I16 (Buffer overflow) 1220
1230 - Network detection error 1230
1240 - Network initialization error 1240
1250 - Error MH01 (Undefined command) 1250
1250 - Error MH02 (Parameter error) 1250
1250 - Error MH03 (Numerical error) 1250
1250 - Error MH04 (Undefined character set) 1250
1250 - Error MH07 (Buffer overflow) 1250
1140
1180
When Messages are Displayed Data Errors, Command Errors Model Name: RJ-80✻ MAP1200
When Messages are Displayed CPU System Faults Model Name: RJ-80✻ MAP1500a
Replacement Part
Trouble-
Shooting
List
ENT. No.
1500 - Error E001 DRAM (Standard DRAM error) 1500
1510 - Error E002 Opt.DRAM (Optional DRAM error) 1510
1520 - E016 CPUErr[00] (Interrupt exception error) 1520
1520 - E016 CPUErr[02] (Command limit exception error) 1520
1520 - E016 CPUErr[03] (Data limit exception error) 1520
1520 - E016 CPUErr[04] (Address error exception load) 1520
1520 - E016 CPUErr[05] (Address error exception store) 1520
1520 - E016 CPUErr[06] (Bus error exception check) 1520
1520 - E016 CPUErr[07] (Bus error exception load) 1520
1520 - E016 CPUErr[08] (System call exception) 1520
1520 - E016 CPUErr[09] (Break point exception) 1520
1530 - E016 CPUErr[10] (Reserved command exception) 1530
1530 - E016 CPUErr[11] (Processor usage denial exception) 1530
1530 - E016 CPUErr[12] (Operation overflow exception) 1530
1530 - E016 CPUErr[13] (Trap exception) 1530
1530 - E016 CPUErr[15] (Floating point exception) 1530
1530 - E016 CPUErr[22] (Watch exception) 1530
1530 - E016 CPUErr[32] (Watchdog timeout error) 1530
1530 - E016 CPUErr[33] (Abort error) 1530
1530 - E237 Error Transfer memory (Transfer memory error/access error) 1530
1140
1490
1490
1490
When Messages are Displayed CPU System Faults Model Name: RJ-80✻ MAP1500a
When Messages are Displayed Mechanical System Faults Model Name: RJ-80✻ MAP1700a
Replacement Part
Trouble-
Shooting
List
ENT. No.
1700 - Error E065 X Motor 1700
1710 - Error E066 Y Motor 1710
1720 - Error E069 X Encoder 1720
1730 - Error E070 Y Encoder 1730
1740 - Error E071 X Timeout 1740
1750 - Error E072 Y Timeout 1750
1760 - Error E073 X Overcurrent 1760
1770 - Error E074 Y Overcurrent 1770
1780 - Error E075 Sensor Abnormal 1780
1790 - Error E129 NVRAM (Backup memory error) 1790
1140
1070
1280
1290
1290
1450
1150
1080
1080
1080
1080
When Messages are Displayed Mechanical System Faults Model Name: RJ-80✻ MAP1700a
List
Trouble-
2080
2070
2060
2050
2040
2030
2020
2010
2000
Shooting
ENT. No.
Problem
ENT1700 to ENT1790
Mechanical System Faults
When Messages are Displayed
2080
2070
2060
2050
2040
2030
2020
2010
2000
When Messages are Not Displayed Trouble with Initialization Model Name: RJ-80✻ MAP2500
Replacement Part
DF-40125 Wiper
Trouble-
Shooting
List
ENT. No.
2500 - Media not held down 2500
2510 - Cover closed but does not work 2510
2520 - When media is first mounted, media comes off 2520
2530 - When media is first mounted, media tears 2530
2540 - When media is first mounted, media is creased 2540
2550 - Unable to detect tracing paper and thin media 2550
2560 - After media is first mounted, media size is wrong 2560
2570 - Doesn't stop when cover is opened 2570
2580 - Cleaning does not solve clogging 2580
1140
1080
1080
1080
1080
1110
1410
1190
1200
1360
1360
1210
1210
1240
1260
1230
1250
1270
1390
1390
Replacement and Adjustment Procedure REP. No.
When Messages are Not Displayed Trouble with Initialization Model Name: RJ-80✻ MAP2500
List
Trouble-
3130
3120
3110
3100
3090
3080
3070
3060
3050
3040
3030
3020
3010
3000
Shooting
ENT. No.
- Missing dots
- Blurred edges
3130
3120
3110
3100
3090
3080
3070
3060
3050
3040
3030
3020
3010
3000
When Messages are Not Displayed Trouble with Media Feed Model Name: RJ-80✻ MAP3500
Replacement Part
Trouble-
Shooting
List
ENT. No.
3500 - During plotting, media is skewed or meandering 3500
3510 - During plotting, creases appear in media 3510
3520 - During plotting, jamming occurs 3520
3530 - Media that has been cut does not fall 3530
1080
1080
1080
1080
1220
1520
When Messages are Not Displayed Trouble with Media Feed Model Name: RJ-80✻ MAP3500
When Messages are Not Displayed Trouble with Media Cutting Model Name: RJ-80✻ MAP4000a
Replacement Part
Trouble-
Shooting
List
ENT. No.
4000 - Unable to do the cutting operation properly 4000
4010 - Cuts during plotting 4010
4020 - Does the cutting operation properly but media is not cut 4020
4030 - Does the cutting operation properly but media does not fall 4030
1140
1520
1380
1360
1360
1420
1520
1520
1520
1520
When Messages are Not Displayed Trouble with Media Cutting Model Name: RJ-80✻ MAP4000a
When Messages are Not Displayed Trouble with Mechanical Precision Model Name: RJ-80✻ MAP4500a
Replacement Part
Trouble-
Shooting
List
ENT. No.
4500 - Line lengths in the head movement direction are inaccurate (main scanning direction) 4500
4510 - Line distances in the media movement direction are inaccurate (auxiliary scanning direction) 4510
4520 - Straight lines in the head movement direction are inaccurate (straightness) 4520
4530 - Straight lines in the media movement direction are inaccurate (connection precision Y) 4530
4540 - Bad right angle precision 4540
4550 - Bad media cutting precision 4550
1140
1080
1080
1080
1080
1290
1290
1220
1520
1310
1310
1310
When Messages are Not Displayed Trouble with Mechanical Precision Model Name: RJ-80✻ MAP4500a
List
Trouble-
5040
5030
5020
5010
5000
Shooting
ENT. No.
Problem
ENT5000 to ENT5040
5040
5030
5020
5010
5000
When Messages are Not Displayed Online/Function Problems Model Name: RJ-80✻ MAP5500
Replacement Part
Trouble-
Shooting
List
ENT. No.
5500 - Remote panel setting does not move 5500
5510 - Unable to get online normally with RS-232C 5510
5520 - Unable to get online normally with Centronics 5520
5530 - Unable to get online normally with network 5530
5540 - Layout function not working properly 5540
5550 - Scale function not working properly 5550
5560 - Rotate function not working properly 5560
5570 - Mirror function not working properly 5570
5580 - Line type/line width/line color functions not working properly 5580
5590 - Some data not plotted (missing) 5590
5600 - Erratic text and plotting from data (extra lines printed) 5600
5610 - Plotting position offset 5610
5620 - Extra feed after plotting ends 5620
5630 - Delayed cutting after plotting ends 5630
5640 - White paper is cut 5640
1140
1480
1360
1360
1420
1290
1290
When Messages are Not Displayed Online/Function Problems Model Name: RJ-80✻ MAP5500
List
Trouble-
6040
6030
6020
6010
6000
Shooting
ENT. No.
Problem
MAP6000
MAP6000
Replacement Part
Trouble-
Shooting
List
ENT. No.
6500 - Hangs up 6500
6510 - Trouble with ink (consumable item) 6510
6520 - Trouble with media (consumable item) 6520
6530 - Trouble with cutter (consumable item) 6530
6540 - Trouble with extended memory (optional item) 6540
6550 - Trouble with network board (optional item) 6550
6560 - Unable to install driver software 6560
1140
When Messages are Not Displayed Other Model Name: RJ-80✻ MAP6500
Fault-Tracing Procedure Model Name: R J – 8 0 i C EXA0000
Fault-Tracing Procedure
When Message is Displayed
1-5 • Is the cover limit switch working on "Sensor: Cover" in the plotter self-diagnostics? 1110 1040
→ Replace the cover switch assembly
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C EXA1000b
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C EXA1010
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Lever Up 1-1 • Does the lever move smoothly?
This message means that the → Adjust the position of the pressure relay plate.
Pressure Lever is up. → Apply grease G-501 to the elongated round hole in the pressure relay plate. 1100
1-5 • Is the lever sensor working on "Sensor: Lever" in the plotter self-diagnostics?
→ Replace the lever sensor assembly. 1100 1040
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C EXA1010
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C EXA1020b
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Cover and Lever 1-1 • Is the cover sensor arm loose? (Related to opening and closing the front cover)
This message means that the Front → Tighten the cover sensor arm screw 1110
Cover and Pressure Lever are up. 1-2 • When the front cover is opened and closed, does the cover switch go on and off normally?
→ Adjust the height of the cover switch assembly. 1110
→ Adjust the relative positions of the cover shaft R and front cover fulcrum.
1-3 • Is the cover switch cable connected securely? (Related to opening and closing the front cover)
→ Connect the sensor cable securely to connector J302 on the panel board assembly. 1110
1-4 • Check the panel cable contacts. Are they inserted obliquely? Are they locked securely? Check. J301
(MAIN) on the panel board, J113 (PANEL) on the main board 1170
→ Insert them again.
1-5 • Does the lever move smoothly? (Related to raising and lowering the pressure lever)
→ Adjust the position of the pressure relay plate.
→ Apply grease G-501 to the elongated round hole in the pressure relay plate.
1-6 • Is the lever sensor assembly fitted securely? (Related to raising and lowering the pressure lever) 1100
→ Adjust the lever sensor assembly fitting position.
1-7 • Is the sensor unit in the lever sensor assembly dirty? (Related to raising and lowering the pressure
lever) 1100
→ Clean the sensor unit with cotton swabs.
1-8 • Is the lever sensor assembly cable fitted securely? (Related to raising and lowering the pressure lever)
→ Connect the lever sensor cable securely to connector J101 on the main board assembly. 1100
1-9 • The panel board assembly may be damaged. (Related to opening and closing the front cover)
→ Replace it. 1160
1-10 • The panel cable assembly may be damaged. (Related to opening and closing the front cover)
→ Replace it. 1170
1-11 • Is the cover limit switch working on "Sensor: Cover" in the plotter self-diagnostics? 1040
→ Replace the cover switch assembly 1100
1-12 • Is the lever sensor working on "Sensor: Lever" in the plotter self-diagnostics? 1040
→ Replace the lever sensor assembly. 1100
1-13 • The main board assembly may be damaged. (Related to both) 1140
→ Replace it.
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C EXA1020b
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C EXA1030a
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Undefined Paper 1-1 • Is the paper sensor Y assembly cable that is attached to the head unit securely connected?
This message means that when → Connect it securely to connector J204 on the head board assembly. 1410
media was mounted, it was not able to 1-2 • Is the paper sensor F assembly cable that is attached below paper guide F securely connected?
be recognized. → Connect it securely to connector J101 on the main board assembly. 1190
1-3 • Is the paper sensor R assembly cable that is attached below paper guide R securely connected?
→ Connect it securely to connector J108 on the main board assembly. 1200
1-4 • Check the amount of sensor reflection with the plotter's self-diagnostic “Sensor: Edge”. Check that the 1040
difference with and without media is a change of at least "10". Check using both tracing paper and
ordinary paper.
→ Replace paper sensor Y assembly. 1410
1-5 • Check Y cable contacts. Are they inserted obliquely? Check. Main board J114 (HEAD1), Head board
J201 (MAIN1)
→ Insert them correctly.
1-7 • Check with the plotter's self-diagnostic "Sensor: X Front" whether the sensor is operating. 1040
→ Replace paper sensor F if “Paper End” is displayed when media is mounted. 1190
1-8 • Check with the plotter's self-diagnostic "Sensor: X Rear" whether the sensor is operating. 1040
→ Replace paper sensor R if “Paper End” is displayed when media is mounted. 1200
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C EXA1030a
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C EXA1040a
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Paper Cut Error 1-1 • Check how the cutter cap is fitted. Refer to
This message is displayed when the → Fit the cutter cap securely. the Basic
Operation
media is not cut and does not fall out Manual
despite the cutting operation having
been performed. 1-2 • Check the up and down movement of the cutter. With the cutter installed, push it down to the bottom
with your finger and check that the power of the spring alone brings it back to the top.
→ If it rises, go to 1-4
→ If it does not rise, got to 1-3
1-3 • Remove the cutter and take out the cutter spring. Fit the cutter and check that in this condition, the
cutter will fall to the bottom under its own weight.
→ If it falls the cutter spring may be faulty. Refer to the exploded drawings and replace the cutter
spring. Refer to
→ If it does not fall, the cutter may be faulty. Replace the cutter. the Basic
Operation 6030
1-4 • Check the contact of the cutter solenoid assembly. Head board J206 (C SOL) Manual
→ Insert it correctly.
1-5 • Check the up and down movement with the plotter's self-diagnostic "Aging: Cutter".
→ If it does not move up and down, the solenoid may be damaged. Replace the cutter solenoid
assembly. 1380
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C EXA1040a
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C EXA1050
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • [User 1] No Media 1-1 • Is the paper sensor Y assembly cable that is attached to the head unit securely connected?
This message is displayed when no → Connect it securely to connector J204 on the head board assembly. 1410
media is mounted or plotting in cut
media mode has been completed. 1-2 • Is the paper sensor R assembly cable that is attached below paper guide R securely
connected?
→ Connect it securely to connector J108 on the main board assembly. 1200
1-3 • Is the paper sensor F assembly cable that is attached below paper guide F securely
connected?
→ Connect it securely to connector J101 on the main board assembly. 1190
1-4 • Check the amount of sensor reflection with the plotter's self-diagnostic “Sensor: Edge”.
Check that the difference with and without media is a change of at least "10". Check using
both tracing paper and ordinary paper. 1040
→ Replace paper sensor Y assembly. 1410
1-6 • Check with the plotter's self-diagnostic "Sensor: X Front" whether the sensor is operating. 1040
→ Replace paper sensor F if “Paper End” is displayed when media is mounted. 1190
1-7 • Check with the plotter's self-diagnostic "Sensor: X Rear" whether the sensor is operating. 1040
→ Replace paper sensor R if “Paper End” is displayed when media is mounted. 1200
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C EXA1050
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C EXA1060
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Not enough memory SIMM 12 MB 1-1 • Check RAM capacity with the plotter's self-diagnostic “Examination: RAM Capacity”. 1010
(Intermediate code buffer overflow) → The capacity without optional extended memory is 8 MB. If some other value is
When this plotter has insufficient displayed, the SIMM may be damaged. Replace the SIMM. 1140
memory for the amount of data sent 1-2
by the personal computer, this • The main board may be damaged. 1140
message indicates the required → Replace it.
memory size.
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C EXA1060
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C EXA1070
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • [KCMY] Ink Near End 1-1 • Check the no ink cartridge with the plotter's self-diagnostic "Sensor: No Ink".
This message is displayed when the → Remove all the cartridges and gently switch the detector assemblies (Bk, C, M and Y)
remaining quantity of the ink indicated (black plastic levers) on and off to confirm that the no ink display changes. 1040
on the operating panel is low.
1-2 • Check the detector assembly connector contacts.
J104 (INK BK), J105 (INK C), J106 (INK M), J107 (INK Y) on the main board.
→ Insert them correctly. If there is no change, the sensor may be damaged. Replace the
detector assembly. 1350
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C EXA1070
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C EXA1080
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • [KCMY] No Ink 1-1 • Check the no ink cartridge with the plotter's self-diagnostic "Sensor: No Ink".
This message is displayed when the → Remove all the cartridges and gently switch the detector assemblies (Bk, C, M and Y)
ink shown on the operating panel has (black plastic levers) on and off to confirm that the no ink display changes. 1040
been used up.
1-2 • Check the detector assembly connector contacts.
J104 (INK BK), J105 (INK C), J106 (INK M), J107 (INK Y) on the main board.
→ Insert them correctly. If there is no change, the sensor may be damaged. Replace the
detector assembly. 1350
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C EXA1080
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C EXA1090
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • [KCMY] Cartridge 1-1 • Switch off the plotter temporarily and check that the message is displayed when you switch
This message indicates that the ink on again.
cartridge that is shown on the
operating panel is missing. 1-2 • Check the no ink cartridge with the plotter's self-diagnostic "Sensor: No Ink".
→ Remove all the cartridges and, using an object with a flat tip such as a ball pen, press the 1040
switch that detects the presence of the cartridge that is to be checked (these switches
are inside the cartridge frame assembly.)
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C EXA1090
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C E X A 11 0 0
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Remove Media 1-1 • Switch off the plotter temporarily and check that the message is displayed when you switch
This message is displayed if, after on again.
raising the lever during plotting and
cutting the media, the lever is lowered 1-2 • Use the plotter's self-diagnostic "Sensor: Lever" to make sure that the pressure lever is 1040
without the media having been working normally.
removed. → Check that the liquid crystal display unit does not show that the up and down movement
of the pressure lever appears to be chattering when the lever is moved slowly up and
down.
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C E X A 11 0 0
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C E X A 111 0
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No. Symptom Items to be Confirmed
Sequence REP BAC
1 • End of Roll Media 1-1 • Switch off the plotter temporarily and check that the message is displayed when you switch
This message is displayed when roll on again.
media is being used and the trailing
edge of the media is detected. It will 1-2 • Use the plotter's self-diagnostic "Sensor: X Rear" to make sure that the media end detection 1040
be cancelled by raising the lever. is working normally.
→ Cover the paper sensor R with media and confirm that "SENS: Xr Paper On" is
displayed.
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C E X A 111 0
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C E X A 11 2 0 a
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No. Symptom Items to be Confirmed
Sequence REP BAC
1 • No Waste Ink Tank 1-1 • Switch off the plotter temporarily and check that the message is displayed when you switch
This message means that the waste on again.
fluid box is not installed.
1-2 • Use the plotter's self-diagnostic "Sensor: Tank Exist/Tank is not" to make sure that the waste 1140
fluid tank detection is working normally.
→ Slowly remove and replace the waste fluid box to confirm that the present/absent display
appears.
If the display is not normal, the sensor position may be faulty.
Remove the R Cover and adjust the position of the waste fluid box detection switch 1120
assembly.
1-4 • The waste fluid box detection switch assembly may be faulty.
→ Replace it. 1120
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C E X A 11 2 0 a
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C E X A 11 3 0 a
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No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Check Waste Fluid Tank 1-1 • Switch off the plotter temporarily and check that the message is displayed when you switch
• Waste Fluid Tank Full on again.
These messages mean that the waste
fluid tank is filled with waste fluid. 1-2 • Use the plotter's self-diagnostic "Sensor: Tank Exist/Tank is not" to make sure that the waste 1040
fluid tank detection is working normally.
→ Slowly remove and replace the waste fluid box to confirm that the present/absent display
appears.
If the display is not normal, the sensor mounting position may be at fault.
Remove the R Cover and adjust the mounting position of the waste fluid box detection 1120
switch assembly.
1-4 • The waste fluid box detection switch assembly may be faulty.
→ Replace it. 1120
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C E X A 11 3 0 a
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C E X A 11 4 0 a
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No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Insert Special Cartridge 1-1 • Switch off the plotter temporarily and check that the message is displayed when you switch
This message is displayed when a on again.
cartridge other than a genuine Mutoh
cartridge has been installed. 1-2 • Use the plotter's self-diagnostic "Sensor: Cartridge" to make sure that the ink cartridge status 1040
detection is working normally.
If normal detection fails, the switch mounting position may be at fault.
Adjust the mounting position of the cartridge switch assembly (black/color). 1340
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C E X A 11 4 0 a
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C E X A 11 5 0
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • No Cap Position 1-1 • Use the self-diagnostic “Adjust: Home” to make the capping adjustment. If the capping
position parameter has been changed for any reason, you will not be able to move to the 2010
This appears when the capping next adjustment task. Therefore, the capping position must be adjusted first.
position is initialized.
1-2 • Make the plotter's self-diagnostic "Adjust: Test Print" to output parameter settings and 2150
confirm that they are not the initial parameter values.
For initial parameter values, refer to the Maintenance Manual (unspecified) page.
→ If the initial parameter values have been restored, apply to the customer inquiry desk 4020
giving the production number of the plotter and obtain the set up list at the time the
plotter was shipped from the plant. Enter all parameters based on the set up list.
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C E X A 11 5 0
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C E X A 11 6 0 a
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Media Skew Error 1-1 • Remount the media and confirm its current status.
→ If the problem is simply due to poor mounting, explain to the user how to mount the media properly.
1-2 • Is there a loose screw holding the fixed side grid roller?
→ Tighten it securely.
1-3 • Are the fans working normally according to the self-diagnostic tests? 1060
→ Check the connectors between fan assembly, fan cable assembly and main board assembly.
Fan cable A assembly is J116 on the main board
Fan cable B assembly is J117 on the main board
Fan cable C assembly is J118 on the main board
→ Replace fan assembly 1080
→ Replace Fan cable A assembly, Fan cable B assembly, Fan cable C assembly.
1-5 • Is there a problem with the movement of the left and right pressure units?
→ Carry out maintenance and adjustment.
→ Replace the pressure rollers. 1220
1-7 • Even if the amount of skew is within the rated value, when this message has appeared, the following
adjustments should be made:
→ Carry out self-diagnostic "Skew Check" 2030
Since this task will establish the reference position for determining skew, it should be adjusted
carefully.
Rated Value
Condition A1 size A0 size
Cut media Within 1.0 mm Within 1.5 mm
7m Within 2.5 mm Within 2.5 mm
Roll media
50 m Not outside the grid As on the left
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C E X A 11 6 0 a
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C E X A 11 7 0
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No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Not Filled 1-1 • With genuine Mutoh cartridges properly inserted, start self-diagnostic mode and check that 1350 1040
This message means "Initial filling has the detection of cartridges present/absent and ink present/absent is normal.
not been done". → Check the connections of detector assembly connectors J104 (INK BK), J105 (INK Y),
J106 (INK M) and J107 (INK C) to the main board.
→ Replace the detector assembly.
1-2 • With genuine Mutoh cartridges properly inserted, start self-diagnostic mode and check that 1040
the special cartridge status is working normally.
→ Check the connections of cartridge connectors J114 (black) and J111 (color) to the main
board.
→ Replace the cartridge switch assembly. 1340
→ After adjustment and replacement, start self-diagnostic mode and carry out initial filling. 2040
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Plotter Status Messages Model Name: R J – 8 0 i C E X A 11 7 0
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Data Errors Model Name: R J – 8 0 i C EXA1200a
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • I15-1 Error (Online Frame) 1-1 • Try communicating with the available computer and cable.
Occurs on receiving RS-232C port → Contact the your Mutoh local dealer.
data
Check plotter-host communication Confirm: Does the error occur when the RS-232C cable is changed?
conditions → There may be a broken signal lead in the RS-232C cable or the cable itself may be too
long for good communication.
2 • I15-2 Error (Overrun) Advise the use of a cable that gives good communication.
Occurs on receiving RS-232C port
data 1-2 • The main board assembly may be damaged.
Check plotter-host communication → Replace it. 1140
conditions
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Data Errors Model Name: R J – 8 0 i C EXA1200a
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Data Errors Model Name: R J – 8 0 i C EXA1210a
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • I11 Error (Undefined ESC) 1-1 • Try communicating with the available computer and cable.
Occurs on receiving RS-232C port → Contact your Mutoh local dealer.
data
Check plotter-host commands Confirm: Does the error occur when the RS-232C cable is changed?
→ There may be a broken signal lead in the RS-232C cable or the cable itself may be too
2 • I12 Error (Incorrect Character ESC) long for good communication.
Occurs on receiving RS-232C port Advise the use of a cable that gives good communication.
data
Check plotter-host commands 1-2 • Is there any record of an error in the plotting data? (Report to the inquiry desk after you have
obtained it)
3 • I13 Error (Numerical Error ESC) → Try changing the type of CAD driver.
Occurs on receiving RS-232C port
data 1-3 • If the symptoms persist despite various CAD driver changes Refer to the
Check plotter-host commands → Obtain the plotting data Driver section
of the
4 • I14 Error (Parameter Error ESC) Operation
Occurs on receiving RS-232C port Manual
data 1-4 • If the inquiry desk directs, replace the main board assembly. 1140
Check plotter-host commands
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Data Errors Model Name: R J – 8 0 i C EXA1210a
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Data Errors Model Name: R J – 8 0 i C EXA1220a
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No. Symptom Items to be Confirmed
Sequence REP BAC
1 • I16 Error (Buffer Overflow) 1-1 • Try communicating with the available computer and cable.
Occurs on receiving RS-232C port → Contact your Mutoh local dealer.
data
Check plotter-host commands Confirm: Does the error occur when the RS-232C cable is changed?
→ There may be a broken signal lead in the RS-232C cable or the cable itself may be too
long for good communication.
Advise the use of a cable that gives good communication.
RS-232C communication settings (handshake settings) and Centronics (A-B, B-A
settings) may not be set correctly. Advise how they should be set.
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Data Errors Model Name: R J – 8 0 i C EXA1220a
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Data Errors Model Name: R J – 8 0 i C EXA1230
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No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Network Detection Error 1-1 • This is caused by hardware (network board and main board). Replace each board. 1140
The optional network board can not be 1480
detected Go to MAP1200
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Data Errors Model Name: R J – 8 0 i C EXA1230
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Data Errors Model Name: R J – 8 0 i C EXA1240
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Network Initialization Error 1-1 • This is caused by hardware (network board and main board). Replace each board. 1140
An error has occurred during the 1480
optional network board initialization Go to MAP1200
operation
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Data Errors Model Name: R J – 8 0 i C EXA1240
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Data Errors Model Name: R J – 8 0 i C EXA1250a
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • MH01 Error (Undefined Command) 1-1 • Try communicating with the available computer and cable.
A command that is not defined in any → Contact your Mutoh local dealer.
command mode has been analysed
Confirm: Does the error occur when the RS-232C cable is changed?
2 • MH02 Error (Parameter Error) → There may be a broken signal lead in the RS-232C cable or the cable itself may be too
Wrong number of parameters long for good communication.
following the command Advise the use of a cable that gives good communication.
3 • MH03 Error (Numerical Error) 1-2 • Is there any record of an error in the plotting data?
Wrong number of parameters → Try changing the type of CAD driver.
following the command
1-3 • If the symptoms persist despite various CAD driver changes Refer to
4 • MH04 Error (Undefined Character → Obtain the plotting data the Driver
Set) section of
A nonexistent character set is present the
Operation
5 • MH07 Error (Buffer Overflow) Manual
The polygon buffer or the 1-4 • The main board assembly may be damaged. 1140
downloadable character buffer has → Replace it.
overflowed
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Data Errors Model Name: R J – 8 0 i C EXA1250a
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display CPU System Faults Model Name: R J – 8 0 i C EXA1500
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • E001 Error DRAM (Standard DRAM 1-1 • The main board assembly may be damaged. 1140
error) → Replace it.
• This error display means that a fault
has occurred in the standard memory
of the Main Board that controls the
plotter.
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display CPU System Faults Model Name: R J – 8 0 i C EXA1500
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display CPU System Faults Model Name: R J – 8 0 i C EXA1510a
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No. Symptom Items to be Confirmed
Sequence REP BAC
1 • E002 Error Opt. DRAM (Optional 1-1 • This error may occur when there is dust, etc. in extended memory slot 1 or slot 2. 1490
DRAM error) → Use an air duster to remove the dust and reinstall.
• This error display means that a fault
has occurred in the optional memory 1-2 • Install reliable memory of the same capacity and start up the plotter's self-diagnostics to 1490 1010
of the Main Board that controls the check memory capacity.
plotter. → Replace optional memory.
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display CPU System Faults Model Name: R J – 8 0 i C EXA1510a
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display CPU System Faults Model Name: R J – 8 0 i C EXA1520a
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • E016 CPU Err [00] (Interrupt exception error) 1-1 • Check AC power supply and plotter peripheral devices.
Indicates that handling an interrupt has → Contact your Mutoh local dealer.
generated an error.
2 • E016 CPU Err [02] (Command boundary 1-2 • Check whether the problem recurs. Even if there is no problem, switch on several times.
exception error) (Use the same conditions as the customer's)
Indicates that the boundary of a command has → Contact your Mutoh local dealer.
caused an error.
3 • E016 CPU Err [03] (Data boundary exception 1-3 • Check the serial number.
error) → Contact your Mutoh local dealer.
Indicates that the boundary of a command has
caused an error. 1-4 • The main board assembly may be damaged. 1140
4 • E016 CPU Err [04] (Address error exception) → Replace it.
(Load or command check)
Indicates that an address error has occurred
when checking a load or command.
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display CPU System Faults Model Name: R J – 8 0 i C EXA1520a
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display CPU System Faults Model Name: R J – 8 0 i C EXA1530a
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • E016 CPU Err [10] (Reserved command 1-1 • Check AC power supply and plotter peripheral devices.
exception error) → Contact your Mutoh local dealer.
Indicates that a reserved command has
caused an error.
1-2 • Check whether the problem recurs. Even if there is no problem, switch on several times.
2 • E016 CPU Err [11] (Unable to use (Use the same conditions as the customer's)
coprocessor exception error) → Contact your Mutoh local dealer.
Indicates that the coprocessor has caused
an error.
1-3 • Check the serial number.
3 • E016 CPU Err [12] (Operation overflow → Contact your Mutoh local dealer.
exception error)
Indicates that an overflow has occurred. 1-4 • The main board assembly may be damaged.
4 • E016 CPU Err [13] (Trap exception error) → Replace it. 1140
Indicates that a trap has occurred.
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display CPU System Faults Model Name: R J – 8 0 i C EXA1530a
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Mechanical System Faults Model Name: R J – 8 0 i C EXA1700a
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • E065 Error X Motor 1-1 • Check the history of serious faults that is in the self-diagnostics examinations. 1070
This message indicates that a fault
has occurred in the media feed motor 1-2 • Select self-diagnostic aging, select media feed motor, specify 50 times and check whether 6020
(X axis) while the plotter was working. the X Motor error occurs.
This occurs when there is a large → Check connectors J120 (X MOT) and J121 (X ENC) on the main board.
difference between the motor
command value and encoder 1-3 • Check Encoder: X that is in the self-diagnostics examinations. 1050
feedback value. → If it is no good, check the J121 cable connector.
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Mechanical System Faults Model Name: R J – 8 0 i C EXA1700a
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Mechanical System Faults Model Name: R J – 8 0 i C EXA1710
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • E066 Error Y Motor 1-1 • Check the history of serious faults that is in the self-diagnostics examinations. 1070
This message indicates that a fault
has occurred in the head movement 1-2 • Select self-diagnostic aging, select carriage motor, specify 50 times and check whether the Y 6010
motor (Y axis) while the plotter was Motor error occurs.
working. → Check connector J119 (Y MOT) on the main board.
This occurs when there is a large
difference between the motor 1-3 • Check whether the timing fence is dirty or wavy. 1300
command value and encoder → Replace the T fence.
feedback value.
1-4 • Check Encoder: Y that is in the self-diagnostics examinations.
→ If it is no good, check the cable connections of J115 (HEAD2) on the main board and
J202 (MAIN2) on the head board.
→ Replace the T fence. 1300
→ Replace the Y motor assembly. 1280
→ Replace the head board. 1420
→ Replace the Y cable (between J115 (HEAD2) on the main board and J202 (MAIN2) on 1360
the head board)
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Mechanical System Faults Model Name: R J – 8 0 i C EXA1710
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Mechanical System Faults Model Name: R J – 8 0 i C EXA1720a
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • E069 Error X Encoder 1-1 • Check the history of serious faults that is in the self-diagnostics examinations. 1070
This message indicates that a fault
has occurred in the amount of media 1-2 • Select self-diagnostic aging, select media feed motor, specify 50 times and check whether 6020
movement (X axis) while the plotter the X Motor error occurs.
was working. → Check connectors J120 (X MOT) and J121 (X ENC) on the main board.
This occurs when there is no encoder
feedback. 1-3 • Check Encoder: X that is in the self-diagnostics examinations.
→ If it is no good, check the J121 cable connector. 1050
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Mechanical System Faults Model Name: R J – 8 0 i C EXA1720a
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Mechanical System Faults Model Name: R J – 8 0 i C EXA1730
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • E070 Error Y Encoder 1-1 • Check the history of serious faults that is in the self-diagnostics examinations. 1070
This message indicates that a fault
has occurred in the amount of head 1-2 • Select self-diagnostic aging, select carriage motor, specify 50 times and check whether the Y 6010
movement (Y axis) while the plotter Motor error occurs.
was working. → Check connector J119 (Y MOT) on the main board.
This occurs when there is no encoder
feedback. 1-3 • Check whether the timing fence is dirty or wavy. 1300
→ Replace the T fence.
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Mechanical System Faults Model Name: R J – 8 0 i C EXA1730
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Mechanical System Faults Model Name: R J – 8 0 i C EXA1740a
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • E071 Error X Timeout 1-1 • Check the history of serious faults that is in the self-diagnostics examinations. 1070
This message indicates that a timeout
has occurred in the amount of media 1-2 • Select self-diagnostic aging, select media feed motor, specify 50 times and check whether 6020
movement (X axis) while the plotter the X Motor error occurs.
was working. → Check connectors J120 (X MOT) and J121 (X ENC) on the main board.
This occurs when the pressure does
not reach its designated position. 1-3 • Check Encoder: X that is in the self-diagnostics examinations. 1050
→ If it is no good, check the J121 cable connector.
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Mechanical System Faults Model Name: R J – 8 0 i C EXA1740a
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Mechanical System Faults Model Name: R J – 8 0 i C EXA1750
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • E072 Error Y Timeout 1-1 • Check the history of serious faults that is in the self-diagnostics examinations. 1070
This message indicates that a timeout
has occurred in the amount of head 1-2 • Select self-diagnostic aging, select carriage motor, specify 50 times and check whether the Y 6010
movement (Y axis) while the plotter Motor error occurs.
was working. → Check connector J119 (Y MOT) on the main board.
This occurs when the carriage has not
reached its designated position. 1-3 • Check whether the timing fence is dirty or wavy. 1300
→ Replace the T fence.
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Mechanical System Faults Model Name: R J – 8 0 i C EXA1750
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Mechanical System Faults Model Name: R J – 8 0 i C EXA1760a
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • E073 Error X Overcurrent 1-1 • Check the history of serious faults that is in the self-diagnostics examinations. 1070
This message indicates that a fault
has occurred due to an overload of 1-2 • Select self-diagnostic aging, select media feed motor, specify 50 times and check whether 6020
the media feed (X-axis) motor while the X Motor error occurs.
the plotter was working. → Check connectors J120 (X MOT) and J121 (X ENC) on the main board.
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Mechanical System Faults Model Name: R J – 8 0 i C EXA1760a
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Mechanical System Faults Model Name: R J – 8 0 i C EXA1770
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • E074 Error Y Overcurrent 1-1 • Check the history of serious faults that is in the self-diagnostics examinations. 1070
This message indicates that a fault
has occurred due to an overload of 1-2 • With the power off, move the carriage left and right. Are there any places where the 6010
the head movement (Y axis) motor movement hesitates?
while the plotter was working. → Clean and lubricate the Y rail roller track.
1-3 • Select self-diagnostic aging, select carriage motor, specify 50 times and check whether the Y
Motor error occurs.
→ Check connector J119 (Y MOT) on the main board.
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Mechanical System Faults Model Name: R J – 8 0 i C EXA1770
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Mechanical System Faults Model Name: R J – 8 0 i C EXA1780a
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No. Symptom Items to be Confirmed
Sequence REP BAC
1 • E075 Error Sensor Fault 1-1 • Select the self-diagnostic sensor test and carry out the origin sensor test. 1040
This message indicates that condition
has occurred in which the origin 1-2 • Check the origin sensor assembly connection.
cannot be detected. J205 (HORIGN) on the main board.
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Mechanical System Faults Model Name: R J – 8 0 i C EXA1780a
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Mechanical System Faults Model Name: R J – 8 0 i C EXA1790
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No. Symptom Items to be Confirmed
Sequence REP BAC
1 • E129 Error NVRAM 1-1 • The main board assembly may be damaged. 1140
This message indicates that a fault → Replace it.
has occurred in the NVRAM on the
Main board that records plotter
settings.
Name: When an Error is Displayed on the Plotter's Liquid Crystal Display Mechanical System Faults Model Name: R J – 8 0 i C EXA1790
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble at Time of Delivery Model Name: R J – 8 0 i C EXA2000
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • No power 1-1 • Is there a broken or shorted lead in the switch cable assembly (between the switch and 1130
power supply board)?
Use a tester to check for broken or shorted leads.
→ Replace the switch cable assembly.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble at Time of Delivery Model Name: R J – 8 0 i C EXA2000
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble at Time of Delivery Model Name: R J – 8 0 i C EXA2010a
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No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Faulty liquid crystal display (no 1-1 • Check the panel cable connectors on the panel board and main board.
display/unstable display) Are they inserted obliquely? Are they securely locked?
Check Main board J113 (PANEL), panel board J301 (MAIN)
→ Reconnect the connectors.
1-3 • Is there a fault in the panel board assembly liquid crystal display?
→ Replace the panel board assembly. 1160
1-4 • Is there a broken or shorted lead in the J002 switch cable assembly (between the switch and 1130
power supply board)? Use a tester to check for broken or shorted leads.
→ Replace the switch cable assembly.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble at Time of Delivery Model Name: R J – 8 0 i C EXA2010a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble at Time of Delivery Model Name: R J – 8 0 i C EXA2020b
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No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Initial filling of inks failed 1-1 • Check the program version.
(Initial filling means to fill the head with → If it is V1.05 or less, upgrade to V1.06 or later and first do a head cleaning. 1600
ink to enable it to print.) Then wait at least 30 minutes and repeat the initial filling (starts automatically when 1620
power is switched on)
h This symptom means that when new In this case, since it has already been left for at least 30 minutes, printing can be done as
cartridges are first installed, or when a soon as the initial filling is finished.
new cartridge is fitted as a result of a
"no ink" message, the initial filling 1-2 • With the plotter cover closed, is the liquid crystal display showing cover open?
operation is not performed. → Adjust cover switch height.
→ Check cover switch assembly connector
When initial filling has started but the J302 (COVER) on the panel board
ink does not go to the head, or when it → Replace cover switch assembly. 1110
gets to the head but can not be
ejected from the head, go to EXA 1-3 • Check panel cable connectors.
2080 J113 (PANEL) on the main board and J301 (MAIN) on the panel board
→ Reconnect them.
→ Replace them. 1170
1-4 • With the hold lever down, is the liquid crystal display showing lever up?
→ Check the lever sensor. 1110
1-6 • With genuine Mutoh cartridges properly inserted, start self-diagnostic mode and check that 1350 1040
the detection of cartridges present/absent and ink present/absent is normal.
→ Check the connections of detector assembly connectors J104 (INK BK), J105 (INK Y),
J106 (INK M) and J107 (INK C) to the main board.
→ Replace the detector assembly.
→ After adjustment and replacement, start self-diagnostic mode and carry out initial filling.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble at Time of Delivery Model Name: R J – 8 0 i C EXA2020b
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble at Time of Delivery Model Name: R J – 8 0 i C EXA2021
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No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Initial filling of inks failed 1-7 • With genuine Mutoh cartridges properly inserted, start self-diagnostic mode and check that 1340 1040
(Initial filling means to fill the head with the special cartridge status is working normally.
ink to enable it to print.) → the connections of cartridge connectors J114 (black) and J111 (color) to the main board.
→ Replace the cartridge switch assembly.
h This symptom means that when new → After adjustment and replacement, start self-diagnostic mode and carry out initial filling.
cartridges are first installed, or when a
new cartridge is fitted as a result of a 1-8 • The main board assembly may be damaged.
"no ink" message, the initial filling → Replace it. 1140
operation is not performed. → After replacement, start self-diagnostic mode and carry out initial filling.
When initial filling has started but the ! CAUTION: Wait at least 30 minutes before printing after initial filling. Otherwise
ink does not go to the head, or when it printing quality can not be assured.
gets to the head but can not be
ejected from the head, go to EXA
2080
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble at Time of Delivery Model Name: R J – 8 0 i C EXA2021
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble at Time of Delivery Model Name: R J – 8 0 i C EXA2030a
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Ink cartridges are installed but not 1-1 • With genuine Mutoh cartridges properly inserted, start self-diagnostic mode and check that 1350 1040
recognized the detection of cartridges present/absent and ink present/absent is normal.
→ Check the connections of detector assembly connectors J104 (INK BK), J105 (INK Y),
J106 (INK M) and J107 (INK C) to the main board.
→ Replace the detector assembly.
→ After adjustment and replacement, start self-diagnostic mode and carry out initial filling.
1-2 • With genuine Mutoh cartridges properly inserted, start self-diagnostic mode and check that 1040
the special cartridge status is working normally.
→ Check the connections of cartridge connectors J114 (black) and J111 (color) to the main
board.
→ Replace the cartridge switch assembly. 1340
→ After adjustment and replacement, start self-diagnostic mode and carry out initial filling. 2040
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble at Time of Delivery Model Name: R J – 8 0 i C EXA2030a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble at Time of Delivery Model Name: R J – 8 0 i C EXA2040a
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • After power is switched on, nothing 1-1 • With the plotter cover closed, is the liquid crystal display showing cover open?
works → Adjust cover switch height.
→ Check cover switch assembly connector
If nothing is displayed on the panel J302 (COVER) on the panel board
liquid crystal display unit, go to → Replace cover switch assembly. 1110
ENT2000
1-2 • Check panel cable connectors.
Are they inserted obliquely? Are they securely locked? Check.
J113 (PANEL) on the main board and J301 (MAIN) on the panel board
→ Reconnect them.
→ Replace them 1170
1-3 • With the hold lever down, is the liquid crystal display showing lever up?
→ Check the lever sensor.
1-5 • Do the "Power supply voltage check 5 V DC" and "Power supply voltage check 24, 42 V DC" 1640
1650
1-6 • Is the switch cable assembly cable J002 on the power supply board connected properly. 1150
(Refer to EXE2000)
→ Reconnect it.
1-8 • Is cable of the DC cable assembly correctly connected to J002 on the power board and J100
(MAIN) on the main board? (Refer to EXE2000)
→ Reconnect them.
→ Replace them. 1130
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble at Time of Delivery Model Name: R J – 8 0 i C EXA2040a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble at Time of Delivery Model Name: R J – 8 0 i C EXA2050b
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Media is mounted but the initialization 1-1 • With the plotter cover closed, is the liquid crystal display showing cover open?
operation is not done → Adjust cover switch height.
→ Check cover switch assembly connector
J302 (COVER) on the panel board
→ Replace cover switch assembly. 1110
1-3 • Are paper sensors F/R being detected normally by the sensor diagnosis?
→ Check the paper sensor F assembly connector J101 (XF) and paper sensor R assembly 1190
connector J101 (XR)
→ Replace the paper sensor F assembly and paper sensor R assembly. 1200
1-4 • With the hold lever down, is the liquid crystal display showing lever up? 1100
→ Check J102 (LEVER) cable connection on the main board.
→ Replace the lever sensor assembly.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble at Time of Delivery Model Name: R J – 8 0 i C EXA2050b
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble at Time of Delivery Model Name: R J – 8 0 i C EXA2060a
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Can not make entries from the 1-1 • Is the panel cover key input unit broken?
operating panel → Replace the panel cover.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble at Time of Delivery Model Name: R J – 8 0 i C EXA2060a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble at Time of Delivery Model Name: R J – 8 0 i C EXA2070
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Data is received but not plotted 1-1 • For RS-232C, EXA5510
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble at Time of Delivery Model Name: R J – 8 0 i C EXA2070
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble at Time of Delivery Model Name: R J – 8 0 i C EXA2080a
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Initial filling is completed but no ink 1-1 • Is the pump motor turning during the cleaning action?
comes out → Check the pump motor cable connector J113 (PANEL) on the main board and try again.
→ Replace the pump motor. 1230
→ If the pump motor does not turn after performing the above tasks, replace the main board 1140
assembly.
1-4 • Are the pump assembly tubes connected to the cap assembly tubes?
→ Insert the pump assembly tubes into the cap assembly tubes.
1-5 • Was there any mismatching of gears during the cleaning operation?
→ Replace the maintenance station assembly. 1270
1-7 • Is there any looseness in the head unit, the flexible cable keeper unit under the head board, the ink
tubes behind the cartridge unit, or the SUS pipe connectors (all four colors Bk, Y, M and C)? Check that
the O-rings are fitted properly. 1530
→ Remove the head cover and check the damper assemblies at the base of the tubes for all four
black and color ink tubes.
→ Remove the Y Rail cover and cartridge cover and check the flexible cable keeper unit under the
head board and the sides of the cartridge.
1-9 • Are the ink tubes damaged inside the pump assembly?
→ Replace the pump assembly and check that ink flows during the cleaning action. 1260
→ If ink flows, carry out initial filling. 2040
Go to EXA2081 (1-10)
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble at Time of Delivery Model Name: R J – 8 0 i C EXA2080a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble at Time of Delivery Model Name: R J – 8 0 i C EXA2081a
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 1-10 • Are there any breaks, cuts or air leaks in the ink tubes?
→ Change each ink tube, cleaning each time and checking that ink flows during cleaning. 1370
1-11 • Are connectors J207 (HEAD1) and J208 (HEAD2) on the head board assembly, and head cables 1 and
2 on the print head, inserted obliquely? Are they locked securely? Check.
Check connector connections.
→ Insert the connectors again.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble at Time of Delivery Model Name: R J – 8 0 i C EXA2081a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Initialization Model Name: R J – 8 0 i C EXA2500
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Media is not held down 1-1 • Are the media suction fans turning?
→ If they are not turning, go to consultation 1-4.
1-2 • Is the material that prevents the media from floating up about to come away from the flexible
cable keeper or is it already adrift?
→ Refasten it.
1-3 • Are XF/XR detecting normally according to the self-diagnostic sensor test? 1040
→ Check the connections of paper sensor F and paper sensor R connectors.
Paper sensor F is the main board connector J101 (XF) and paper sensor R is J108 (XR). 1190
→ Replace paper sensors F and R. 1200
1-4 • Are the fans working normally according to the self-diagnostic test? 1060
→ Check the connectors between fan assembly, fan cable assembly and main board
assembly.
Fan cable A assembly is J116 on the main board
Fan cable B assembly is J117 on the main board
Fan cable C assembly is J118 on the main board
→ Replace fan assembly 1080
→ Replace Fan cable A assembly, Fan cable B assembly, Fan cable C assembly.
1-5 • Is the shielding material (A0: 4 pieces, A1: 6 pieces) fitted to the paper guide inside plotter?
→ Fit the shielding material appropriately.
1-6 • Is shielding material R fitted normally behind the pressure unit on the right of the plotter?
→ Fit the shielding material appropriately, making sure that it is not slanted or broken.
1-7 • Is +24 V being output between Pin 4 (GND) and Pin 3 (+24V) of connector J003 on the
power board assembly?
1-8 • Carry out the "24 V and 42 V power voltage check". 1650
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Initialization Model Name: R J – 8 0 i C EXA2500
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Initialization Model Name: R J – 8 0 i C EXA2510
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Plotter does not work even with the 1-1 • Does the cover switch make a mechanical clicking sound when the cover is slowly closed?
cover closed When the cover is opened, does "Cover Open" appear in the liquid crystal display?
→ Adjust the height of the cover switch.
1-2 • Is the cover switch function working normally according to the diagnostic sensor test? 1040
→ Check the cover switch assembly connector. 1110
J302 (COVER) on the main board.
→ Replace the cover switch assembly.
→ Check the panel cable connectors.
J113 (PANEL) on the main board
J301 (MAIN) on the panel board.
→ Replace the panel cable.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Initialization Model Name: R J – 8 0 i C EXA2510
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Initialization Model Name: R J – 8 0 i C EXA2520
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • The media comes off when it is being 1-1 • Are paper sensors XF/XR working normally according to the diagnostic sensor test? 1040
initialized → Check the connections of paper sensor F and paper sensor R connectors.
Paper sensor F is the main board connector J101 (XF) and paper sensor R is J108 (XR). 1190
→ Replace paper sensors F and R. 1200
1-2 • Are the fans working normally according to the self-diagnostic tests? 1060
→ Check the connectors between fan assembly, fan cable assembly and main board
assembly.
Fan cable A assembly is J116 on the main board
Fan cable B assembly is J117 on the main board
Fan cable C assembly is J118 on the main board
→ Replace fan assembly 1080
→ Replace Fan cable A assembly, Fan cable B assembly, Fan cable C assembly.
1-3 • When the pressure lever is raised and lowered, does the pressure unit move up and down
smoothly at the same time?
→ Apply grease (G-501) if it does not move smoothly. 1211
1-4 • Is there a problem with left and movement of the pressure unit?
→ Do maintenance and adjustment.
1-5 • Do the guide rollers turn and follow the guide roller assembly without rattling?
→ Carry out adjustment and maintenance.
→ Replace the grid roller assembly. 1210
→ Replace the movable grid fixer. 1210
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Initialization Model Name: R J – 8 0 i C EXA2520
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Initialization Model Name: R J – 8 0 i C EXA2530
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • The media is torn when it is being 1-1 • Are the fans working normally according to the self-diagnostic tests? 1060
initialized → Check the connectors between fan assembly, fan cable assembly and main board
assembly.
Fan cable A assembly is J116 on the main board
Fan cable B assembly is J117 on the main board
Fan cable C assembly is J118 on the main board
→ Replace fan assembly 1080
→ Replace Fan cable A assembly, Fan cable B assembly, Fan cable C assembly.
1-2 • When the pressure lever is raised and lowered, does the pressure unit move up and down
smoothly at the same time?
→ Apply grease (G-501) if it does not move smoothly. 1211
1-3 • Do the guide rollers turn and follow the guide roller assembly without rattling?
→ Carry out adjustment and maintenance.
→ Replace the grid roller assembly. 1210
→ Replace the movable grid fixer. 1210
1-5 • Is the media touching between the plotting board and the cutter mat and between the cutter
mat and paper guide F?
→ Inspect and adjust each gap.
→ Inspect the adhesion of the cut mat with respect to the plotting board.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Initialization Model Name: R J – 8 0 i C EXA2530
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Initialization Model Name: R J – 8 0 i C EXA2540a
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • The media wrinkles when it is being 1-1 • Are the fans working normally according to the self-diagnostic tests? 1060
initialized → Check the connectors between fan assembly, fan cable assembly and main board
assembly.
Fan cable A assembly is J116 on the main board
Fan cable B assembly is J117 on the main board
Fan cable C assembly is J118 on the main board
→ Replace fan assembly 1080
→ Replace Fan cable A assembly, Fan cable B assembly, Fan cable C assembly.
1-2 • When the pressure lever is raised and lowered, does the pressure unit move up and down
smoothly at the same time?
→ Apply grease (G-501) if it does not move smoothly. 1211
1-3 • Do the guide rollers turn and follow the guide roller assembly without rattling?
→ Carry out adjustment and maintenance.
→ Replace the grid roller assembly. 1210
→ Replace the movable grid fixer. 1210
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Initialization Model Name: R J – 8 0 i C EXA2540a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Initialization Model Name: R J – 8 0 i C EXA2550a
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Tracing paper and thin media cannot 1-1 • Is the media mounted recommended by Mutoh?
be detected If it is not media recommended by Mutoh (especially thin tracing paper, etc.), the paper
sensors may read incorrectly and be unable to recognize the media.
→ Mount recommended media and try again.
1-2 • Are paper sensors XF/XR working normally according to the diagnostic sensor test? 1040
→ Check the connections of paper sensor F and paper sensor R connectors.
Paper sensor F is the main board connector J101 (XF) and paper sensor R is J108 (XR). 1190
→ Replace paper sensors F and R. 1200
1-3 • Check the amount of sensor reflection with the plotter's self-diagnostic “Sensor: Edge”. 1040
Check that the difference with and without media is a change of at least "10". Check using
both tracing paper and ordinary paper.
→ Check the edge sensor connector.
J204 (PEDGE) on the head board.
→ Replace paper sensor Y assembly.
1410
• Check the Y cable connectors.
1-4 → Are they inserted obliquely? Check.
J201 (MAIN1) on the head board.
J114 (HEAD1) on the main board.
→ Insert the connectors again.
→ Replace the Y cable.
1360
• The main board assembly may be damaged.
1-5 → Replace it.
1140
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Initialization Model Name: R J – 8 0 i C EXA2550a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Initialization Model Name: R J – 8 0 i C EXA2560a
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • The media size is different after media 1-1 • Is the media mounted recommended by Mutoh?
mounting and initialization If it is not media recommended by Mutoh (especially thin tracing paper, etc.), the paper
sensors may read incorrectly and be unable to recognize the media.
→ Mount recommended media and try again.
1-2 • Are paper sensors XF/XR working normally according to the diagnostic sensor test? 1040
→ Check the connections of paper sensor F and paper sensor R connectors.
Paper sensor F is the main board connector J101 (XF) and paper sensor R is J108 (XR). 1190
→ Replace paper sensors F and R. 1200
1-3 • Check the amount of sensor reflection with the plotter's self-diagnostic “Sensor: Edge”. 1040
Check that the difference with and without media is a change of at least "10". Check using
both tracing paper and ordinary paper.
→ Check the edge sensor connector.
J204 (PEDGE) on the head board. 1410
→ Replace paper sensor Y assembly.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Initialization Model Name: R J – 8 0 i C EXA2560a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Initialization Model Name: R J – 8 0 i C EXA2570a
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Plotter does not stop when cover is 1-1 • Does the cover switch make a mechanical clicking sound when the cover is slowly closed?
opened. When the cover is opened, does "Cover Open" appear in the liquid crystal display?
→ Adjust the height of the cover switch.
1-2 • Is the cover switch function working normally according to the diagnostic sensor test? 1040
→ Check the cover switch assembly connector. 1110
J302 (COVER) on the main board.
→ Replace the cover switch assembly.
→ Check the panel cable connectors.
Are they inserted obliquely? Are they securely locked? Check.
J113 (PANEL) on the main board and J301 (MAIN) on the panel board.
→ Replace the panel cable.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Initialization Model Name: R J – 8 0 i C EXA2570a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Initialization Model Name: R J – 8 0 i C EXA2580a
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Cleaning does not cure clogging 1-1 • Are the ink tubes filled with ink?
→ Carry out initial filling.
There is a discontinuity in line G of the 1-2 • Is the pump motor turning during the cleaning action?
primary consultation pattern. → Check the pump motor cable connector and try again.
J103 (PANEL) on the main board
→ Replace the pump motor assembly. 1230
→ If the pump motor does not turn after performing the above tasks, replace the main board 1140
assembly.
1-3 • During the cleaning operation, was there any mismatching or damage to the gears inside the
maintenance station? 1270
→ Replace the maintenance station assembly.
1-4 • Has the maintenance station spring fallen out or been broken?
→ If it has fallen out, refit it. 1240
→ If it is broken, replace the cap assembly or maintenance station. 1270
1-8 • Is there any mistake in the rank of the head that is actually installed and the rank that is recorded?
→ Re-enter the rank of the black print head correctly. 1390
→ Re-enter the rank of the color print head correctly. 1400
1-9 • Is there ink sticking to the print head face and inside the nozzles?
→ Carry out the diagnostic head washing adjustment and initial filling and check again. 1620
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Initialization Model Name: R J – 8 0 i C EXA2580a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C EXA3000
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Does not plot continuously 1-1 • Is there a problem with the plotter driver software?
→ Upgrade the plotter driver version.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C EXA3000
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C EXA3010
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • There is an extra feed after plotting is 1-1 • Are paper sensors XF/XR working normally according to the diagnostic sensor test? 1040
finished → Check the connections of paper sensor F and paper sensor R connectors.
Paper sensor F is the main board connector J101 (XF) and paper sensor R is J108 (XR). 1190
→ Replace paper sensors F and R. 1200
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C EXA3010
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C EXA3020
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Results of plotting are different from 1-1 • Is there a problem with the plotter driver software?
another machine → Upgrade the plotter driver version.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C EXA3020
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C EXA3030b
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Does not print at all or does not print a 1-1 • Carry out the "24 V and 42 V power voltage check". 1650
specific color
1-2 • Is the pump motor turning during the cleaning action?
→ Check the pump motor cable connector J103 (PUMP_MOT) on the main board) and try again.
→ Replace the pump motor. 1230
Bad example → If the pump motor does not turn after performing the above tasks, replace the main board
assembly.
1-3 • Were the transfer gears turning normally without damage during the cleaning operation? 1260
1-4 • Was there any damage to the transfer gear shaft during the cleaning operation? 1270
→ Replace the maintenance station assembly.
1-5 • Has the cap assembly spring fallen out or been broken?
→ If a part has fallen out, refit it.
→ If it is broken, replace it. 1240
1-7 • Is there any looseness in the head unit, the flexible cable keeper unit under the head board, the ink
Good example tubes behind the cartridge unit, or the SUS pipe connectors (all four colors Bk, Y, M and C)? Check that
the O-rings are fitted properly. 1530
→ Remove the head cover and check the damper assemblies at the base of the tubes for all four
black and color ink tubes.
→ Remove the Y Rail cover and cartridge cover and check the flexible cable keeper unit under the
head board and the sides of the cartridge.
1-9 • Are the ink tubes damaged inside the pump assembly? 1260
→ Replace the pump assembly and check that ink flows during the cleaning action.
→ If ink flows, carry out initial filling.
1-10 • Are there any air leaks in the ink tubes? 1370
→ Change each ink tube, cleaning each time and checking that ink flows during cleaning.
→ If ink flows, carry out initial filling.
Go to EXA3031 (1-11)
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C EXA3030b
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C EXA3031b
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Does not print at all or does not print a 1-11 • Check the connections for head cables 1 and 2.
specific color Are they inserted obliquely? Are they locked securely? Check.
J207 (HEAD1) and J208 (HEAD2) on the head board assembly
→ Reconnect the connectors.
Bad example → Replace head cables 1 and 2. 1400
1-16 • With genuine Mutoh cartridges properly inserted, start self-diagnostic mode and check that 1040
the detection of cartridges present/absent and ink present/absent is normal.
→ Check the connections of detector assembly connectors J104 (INK BK), J105 (INK Y),
J106 (INK M) and J107 (INK C) to the main board.
→ Replace the detector assembly. 1350
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C EXA3031b
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C EXA3040b
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • The entire surface is printed black 1-1 • If the Windows NT4.0 driver is being used, check the driver version.
→ If it is V1.01 or less, upgrade to V1.02 or higher and check again.
Bad example
1-2 • Check the connections for head cables 1 and 2.
Are they inserted obliquely? Are they locked securely? Check.
J207 (HEAD1) and J208 (HEAD2) on the head board assembly
→ Reconnect the connectors.
→ Replace head cables 1 and 2. 1400
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C EXA3040b
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C EXA3050b
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Printing becomes shaded. 1-1 • Are the fans working normally according to the self-diagnostic test? 1060
• The image contains blurs or → Check the connectors between fan assembly, fan cable assembly and main board assembly.
Fan cable A assembly is J116 on the main board
transverse line appears to be split
Fan cable B assembly is J117 on the main board
Fan cable C assembly is J118 on the main board
→ Replace fan assembly 1080
→ Replace Fan cable A assembly, Fan cable B assembly, Fan cable C assembly.
1-2 • Is the pump motor turning during the cleaning action?
→ Check the pump motor cable connector (J103 (PUMP) on the main board) and try again. 1230
→ Replace the pump motor assembly.
→ If the pump motor does not turn after performing the above tasks, replace the main board
assembly.
1-3 • During the cleaning operation, was there any mismatching or damage to the gears or transfer gear
shaft?
→ Replace the maintenance station. 1270
1-4 • Has the Cap assembly spring fallen out or been broken?
→ If a part has fallen out, refit it. 1240
→ Replace the Cap assembly or maintenance station. 1270
1-5 • Is the capping position correct?
→ Adjust the capping position and try again after strong cleaning.
1-6 • What is the condition of the wiper mechanism?
→ If it is covered in ink, replace the wiper. 1250
1-7 • Is it able to wipe/rib the nozzle face normally?
→ Fix it.
→ Replace the wiper. 1250
1-8 • Is the T fence (timing fence) dirty?
→ Clean it. 1300
→ If it is still dirty or scarred after cleaning, replace it.
1-9 • The grid roller assembly feed may be at fault.
(This is a particularly strong possibility if blemishes occur at intervals of 770 mm)
→ Replace the grid roller assembly. 1210
[!] NOTE The grid roller assemblies on the fixed side and movable
Direction of media feed side form a set. Always replace both as a set.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C EXA3050b
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C EXA3051b
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Printing becomes shaded. 1-10 • Is there any mistake in the rank of the head that is actually installed and the rank that is recorded? 2040
• The image contains blurs or → Re-enter the rank of the black print head correctly. 1390
→ Re-enter the rank of the color print head correctly. 1400
transverse line appears to be split
1-11 • Is there ink sticking to the print head face and inside the nozzles?
→ Carry out the diagnostic head washing adjustment and check again after initial filling.
→ Wash the head nozzle face.
1-12 • Are bent "media clipping plates left and right" on media clip right assembly and media clip left assembly
rubbing on the head nozzle face?
→ Replace the "media clipping plates left and right" on the one that is bent. 1520
1-13 • Are the ink tubes damaged inside the pump assembly?
→ Replace the pump assembly and, after checking that the inflow of ink is good, carry out initial filling.
1-17 • With genuine Mutoh cartridges properly inserted, start self-diagnostic mode and check that the
detection of cartridges present/absent and ink present/absent is normal. 1040
→ Check the connections of detector assembly connectors J104 (INK BK), J105 (INK Y), J106 (INK
M) and J107 (INK C) to the main board.
→ Replace the detector assembly. 1350
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C EXA3051b
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C EXA3060a
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Back and white lines appear in the 1-1 • Are fixed side grid roller set screws loose?
plotted image → Tighten them securely.
(Not including gaps in the step 1-2 • If the media in question is roll paper, does the scroller turn freely?
patterns in locations 1G to 7G of the → Adjust so that it turns freely.
primary consultation pattern)
1-3 • Is the tension of the X speed reduction belt adjusted to the prescribed value? 1560
→ Adjust X belt tension. (Prescribed value is 4.2 kg)
If dots are missing, go to ENT3080
Bad example 1-4 • Is the X speed reduction pulley set screw loose?
→ Tighten it securely. 1090
1-5 • Are the fans working normally according to the self-diagnostic tests?
→ Check the connectors between fan assembly, fan cable assembly and main board assembly. 1060
Fan cable A assembly is J116 on the main board
Fan cable B assembly is J117 on the main board
Fan cable C assembly is J118 on the main board
→ Replace fan assembly 1080
→ Replace Fan cable A assembly, Fan cable B assembly, Fan cable C assembly.
1-6 • When the pressure lever is raised and lowered, does the pressure unit move up and down smoothly at
the same time?
→ Apply grease (G-501) if it does not move smoothly.
1-9 • Are bent "media clipping plates left and right" on media clip right assembly and media clip left assembly
rubbing on the head nozzle face?
→ Replace the "media clipping plates left and right" on the one that is bent. 1520
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C EXA3060a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C EXA3070
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Edges of printing are blurred 1-1 • Are the fans working normally according to the self-diagnostic tests? 1060
→ Check the connectors between fan assembly, fan cable assembly and main board assembly.
Fan cable A assembly is J116 on the main board
Fan cable B assembly is J117 on the main board
Bad example Fan cable C assembly is J118 on the main board
→ Replace fan assembly 1080
→ Replace Fan cable A assembly, Fan cable B assembly, Fan cable C assembly.
1-2 • Is the pump motor turning during the cleaning action?
→ Check the pump motor cable connector (J103 (PUMP) on the main board) and try again. 1230
→ Replace the pump motor assembly.
→ If the pump motor does not turn after performing the above tasks, replace the main board assembly.
1-3 • During the cleaning operation, was there any mismatching or damage to the gears or transfer gear shaft?
→ Replace the maintenance station. 1270
1-4 • Has the Cap assembly spring fallen out or been broken?
→ If a part has fallen out, refit it. 1240
→ Replace the Cap assembly or maintenance station. 1270
1-5 • Is the capping position correct?
→ Adjust the capping position and try again after strong cleaning.
1-6 • What is the condition of the wiper mechanism?
→ If it is covered in ink, replace the wiper. 1250
Good example 1-7 • Is it able to wipe/rib the nozzle face normally?
→ Fix it.
→ Replace the wiper. 1250 4020
1-8 • Is there any mistake in the rank of the head that is actually installed and the rank that is recorded? 2040
→ Re-enter the rank of the black print head correctly. 1390
→ Re-enter the rank of the color print head correctly. 1400
1-9 • Is there ink sticking to the print head face and inside the nozzles?
→ Carry out the diagnostic head washing adjustment and check again after initial filling.
1-10 • Are the ink tubes damaged inside the pump assembly?
→ Replace the pump assembly and, after checking that the inflow of ink is good, carry out initial filling. 1260
1-11 • Is the print head damaged?
Replace the damaged head.
→ Replace the black print head. 1390
→ Replace the color print head. 1400
1-12 • The main board assembly may be damaged.
→ Replace it. 1140
1-13 • The head board may be damaged.
→ Replace it. 1420
1-14 • Make sure the encoder and fence mounted on the back of the head board are not touching.
→ If they are touching, adjust them. 1420
→ If adjustment does not solve the problem, replace both the head board and the fence. 1300
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C EXA3070
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C EXA3080a
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Dots are missing from the printing 1-1 • Do three cleanings in succession.
1-2 • Have the diagnostic "Head nozzle check" and Consultation Pattern printed.
→ If the nozzle check pattern is printed normally, return to EXA3080.
Bad example
1-3 • Is the pump motor turning during the cleaning action?
→ Check the pump motor cable connector (J103 (PUMP) on the main board) and try again.
→ Replace the pump motor assembly.
→ If the pump motor does not turn after performing the above tasks, replace the main board
assembly.
1-4 • During the cleaning operation, was there any mismatching or damage to the gears or transfer gear
shaft?
→ Replace the maintenance station.
1-5 • Has the Cap assembly spring fallen out or been broken?
→ If a part has fallen out, refit it.
→ Replace the Cap assembly or maintenance station.
1-6 • Is the capping position correct?
→ Adjust the capping position and try again after strong cleaning.
1-7 • What is the condition of the wiper mechanism?
Good example
→ If it is covered in ink, replace the wiper.
1-8 • Is it able to wipe/rib the nozzle face normally?
→ Fix it.
→ Replace the wiper.
1-9 • Is there any mistake in the rank of the head that is actually installed and the rank that is recorded?
→ Re-enter the rank of the black print head correctly.
→ Re-enter the rank of the color print head correctly.
1-10 • Is there ink sticking to the print head face and inside the nozzles?
→ Carry out the diagnostic head washing adjustment and check again after initial filling.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C EXA3080a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C EXA3081
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Dots are missing from the printing 1-11 • Are the ink tubes damaged inside the pump assembly?
→ Replace the pump assembly and, after checking that the inflow of ink is good, carry out initial filling. 1260
1-12 • Are bent "media clipping plates left and right" on media clip right assembly and media clip left assembly
Bad example
rubbing on the head nozzle face?
→ Replace the "media clipping plates left and right" on the one that is bent. 1520
1-13 • Is the print head damaged?
Replace the damaged head.
→ Replace the black print head.
→ Replace the color print head. 1390
Good example
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C EXA3081
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C EXA3090a
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Many satellites (unwanted dots) 1-1 • Do three cleanings in succession. 2050
or PAT
1-2 • Have the Consultation Pattern printed. (Refer to PAT5000) 5000
→ If the nozzle check pattern is printed normally, return to EXA3080.
Bad example
1-3 • Is the pump motor turning during the cleaning action?
→ Check the pump motor cable connector (J103 (PUMP) on the main board) and try again.
→ Replace the pump motor assembly. 1230
→ If the pump motor does not turn after performing the above tasks, replace the main board
assembly.
1-4 • During the cleaning operation, was there any mismatching or damage to the gears or transfer gear
shaft?
→ Replace the maintenance station. 1270
1-5 • Has the Cap assembly spring fallen out or been broken?
→ If a part has fallen out, refit it.
→ Replace the Cap assembly or maintenance station. 1240
1-6 • Is the capping position correct? 1270
→ Adjust the capping position and try again after strong cleaning.
1-7 • What is the condition of the wiper mechanism?
Good example → If it is covered in ink, replace the wiper. 1250
1-8 • Is it able to wipe/rib the nozzle face normally?
→ Fix it.
→ Replace the wiper. 1250
1-9 • Is there any mistake in the rank of the head that is actually installed and the rank that is recorded?
→ Re-enter the rank correctly.
1-10 • Is there ink sticking to the print head face and inside the nozzles?
→ Carry out the diagnostic head washing adjustment and check again after initial filling. 1620 2040
→ Wash the head nozzle surface. 1660
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C EXA3090a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C EXA3091
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Many satellites (unwanted dots) 1-12 • Are the ink tubes damaged inside the pump assembly?
→ Replace the pump assembly and, after checking that the inflow of ink is good, carry out initial filling. 1260 2040
1-13 • Carry out initial filling and check whether symptoms are improved.
Bad example
! Note:Wait at least 30 minutes after initial filling before printing.
Otherwise printing quality can not be assured.
1-14 • Are bent "media clipping plates left and right" on media clip right assembly and media clip left assembly
rubbing on the head nozzle face?
→ Replace the "media clipping plates left and right" on the one that is bent. 1520
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C EXA3091
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C EXA3100a
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • The printing has whiskers 1-1 • Are the fans working normally according to the self-diagnostic test? 1060
→ Check the connectors between fan assembly, fan cable assembly and main board assembly.
Fan cable A assembly is J116 on the main board
Bad example Fan cable B assembly is J117 on the main board
Fan cable C assembly is J118 on the main board
→ Replace fan assembly 1080
→ Replace Fan cable A assembly, Fan cable B assembly, Fan cable C assembly.
1-2 • Is the pump motor turning during the cleaning action?
→ Check the pump motor cable connector (J103 (PUMP) on the main board) and try again.
→ Replace the pump motor assembly. 1230
→ If the pump motor does not turn after performing the above tasks, replace the main board
assembly.
1-3 • During the cleaning operation, was there any mismatching or damage to the gears or transfer gear
shaft?
→ Replace the maintenance station. 1270
1-4 • Has the Cap assembly spring fallen out or been broken?
→ If a part has fallen out, refit it.
→ Replace the Cap assembly or maintenance station. 1240
Good example 1270
1-5 • Is the capping position correct?
→ Adjust the capping position and try again after strong cleaning.
1-6 • What is the condition of the wiper mechanism?
→ If it is covered in ink, replace the wiper. 1250
1-7 • Is it able to wipe/rib the nozzle face normally?
→ Fix it.
→ Replace the wiper. 1250
1-8 • Is there any mistake in the rank of the head that is actually installed and the rank that is recorded?
→ Re-enter the rank of the black print head correctly. 2040
→ Re-enter the rank of the color print head correctly.
1-9 • Is there ink sticking to the print head face and inside the nozzles?
→ Carry out the diagnostic head washing adjustment and check again after initial filling. 1620
→ Wash the head nozzle face. 1660
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C EXA3100a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C EXA3101
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • The printing has whiskers 1-10 • Are the ink tubes damaged inside the pump assembly?
→ Replace the pump assembly and, after checking that the inflow of ink is good, carry out initial filling. 1260
Bad example ! Note:Wait at least 30 minutes after initial filling before printing.
Otherwise printing quality can not be assured.
1-11 • Is the print head damaged?
Replace the damaged head.
→ Replace the black print head. 1390
→ Replace the color print head.
1-12 • Are bent "media clipping plates left and right" on media clip right assembly and media clip left assembly
rubbing on the head nozzle face?
→ Replace the "media clipping plates left and right" on the one that is bent. 1520
1-13 • The main board assembly may be damaged.
→ Replace it. 1140
1-14 • The head board may be damaged.
→ Replace it. 1420
1-15 • Make sure the encoder and fence mounted on the back of the head board are not touching.
Good example → If they are touching, adjust them.
→ If adjustment does not solve the problem, replace both the head board and the fence. 1420
1300
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C EXA3101
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C E X A 3 11 0 b
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Printed lines appear blurred (printing 1-1 • Is the steel belt tension adjusted properly?
is dirty) A1 = 250 g ± 20 g, A0 = 150 g ± 20 g 1550
1-3 • Are the fans working normally according to the self-diagnostic tests? 1060
→ Check the connectors between fan assembly, fan cable assembly and main board assembly.
Fan cable A assembly is J116 on the main board
Fan cable B assembly is J117 on the main board
Fan cable C assembly is J118 on the main board
→ Replace fan assembly 1080
→ Replace Fan cable A assembly, Fan cable B assembly, Fan cable C assembly.
1-5 • During the cleaning operation, was there any mismatching or damage to the gears or transfer gear
Good example shaft?
→ Replace the maintenance station. 1270
1-6 • Has the Cap assembly spring fallen out or been broken?
→ If a part has fallen out, refit it.
→ Replace the Cap assembly or maintenance station. 1240
1270
1-7 • Is the capping position correct?
→ Adjust the capping position and try again after strong cleaning.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C E X A 3 11 0 b
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C E X A 3 111
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Printed lines appear blurred (printing 1-10 • Is there any mistake in the rank of the head that is actually installed and the rank that is recorded?
is dirty) → Re-enter the rank of the black print head correctly. 2040
→ Re-enter the rank of the color print head correctly.
Bad example 1-11 • Is there ink sticking to the print head face and inside the nozzles?
→ Carry out the diagnostic head washing adjustment and check again after initial filling.
→ Wash the head nozzle face.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C E X A 3 111
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C EXA3120a
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Mixed color lines do not overlap 1-1 • Is the steel belt tension adjusted properly?
A1 = 250 g ± 20 g, A0 = 150 g ± 20 g 1550
Bad example
1-2 • Is the Y drive pulley set screw loose?
→ Re-tighten the set screw securely. 1310
1-3 • Are the fans working normally according to the self-diagnostic test? 1060
→ Check the connectors between fan assembly, fan cable assembly and main board
assembly.
Fan cable A assembly is J116 on the main board
Fan cable B assembly is J117 on the main board
Fan cable C assembly is J118 on the main board
→ Replace fan assembly 1080
→ Replace Fan cable A assembly, Fan cable B assembly, Fan cable C assembly.
1-4 • Is there any mistake in the rank of the head that is actually installed and the rank that is
recorded?
Good example
→ Enter the rank correctly. 2040
1-8 • Make sure the encoder and fence mounted on the back of the head board are not touching.
→ If they are touching, adjust them.
→ If adjustment does not solve the problem, replace the T fence (A1, A0). 1300
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C EXA3120a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C EXA3130a
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Black and color positions are offset 1-1 • Is the steel belt tension adjusted properly?
A1 = 250 g ± 20 g, A0 = 150 g ± 20 g 1550
Bad example
1-2 • Is the Y drive pulley set screw loose?
→ Re-tighten the set screw securely. 1310
1-3 • Are the fans working normally according to the self-diagnostic test? 1060
→ Check the connectors between fan assembly, fan cable assembly and main board
assembly.
Fan cable A assembly is J116 on the main board
Fan cable B assembly is J117 on the main board
Fan cable C assembly is J118 on the main board
→ Replace fan assembly 1080
→ Replace Fan cable A assembly, Fan cable B assembly, Fan cable C assembly.
1-4 • Is there any mistake in the rank of the head that is actually installed and the rank that is
recorded?
Good example
→ Enter the rank correctly. 2040
1-9 • Make sure the encoder and fence mounted on the back of the head board are not touching.
→ If they are touching, adjust them.
→ If adjustment does not solve the problem, replace the T fence (A1, A0). 1300
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Plotting Model Name: R J – 8 0 i C EXA3130a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Media Feed Model Name: R J – 8 0 i C EXA3500
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Media is skewed or meanders during 1-1 • Is the fixed side grid roller set screw loose?
plotting → Tighten it securely.
1-2 • Are the fans working normally according to the self-diagnostic test? 1060
→ Check the connectors between fan assembly, fan cable assembly and main board
assembly.
Fan cable A assembly is J116 on the main board
Fan cable B assembly is J117 on the main board
Fan cable C assembly is J118 on the main board
→ Replace fan assembly 1080
→ Replace Fan cable A assembly, Fan cable B assembly, Fan cable C assembly.
1-4 • Is there a problem with left and right movement of the pressure unit?
→ Maintain and adjust it.
→ Replace pressure rollers. 1220
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Media Feed Model Name: R J – 8 0 i C EXA3500
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Media Feed Model Name: R J – 8 0 i C EXA3510
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • The media becomes wrinkled during 1-1 • Is the fixed side grid roller set screw loose?
plotting → Tighten it securely.
1-2 • Are the fans working normally according to the self-diagnostic test? 1060
→ Check the connectors between fan assembly, fan cable assembly and main board
assembly.
Fan cable A assembly is J116 on the main board
Fan cable B assembly is J117 on the main board
Fan cable C assembly is J118 on the main board
→ Replace fan assembly 1080
→ Replace Fan cable A assembly, Fan cable B assembly, Fan cable C assembly.
1-4 • Is there a problem with left and right movement of the pressure unit?
→ Maintain and adjust it.
→ Replace pressure rollers. 1220
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Media Feed Model Name: R J – 8 0 i C EXA3510
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Media Cutting Model Name: R J – 8 0 i C EXA3520
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • The media jams during plotting 1-1 • Is the fixed side grid roller set screw loose?
→ Tighten it securely.
1-2 • Are the fans working normally according to the self-diagnostic test? 1060
→ Check the connectors between fan assembly, fan cable assembly and main board
assembly.
Fan cable A assembly is J116 on the main board
Fan cable B assembly is J117 on the main board
Fan cable C assembly is J118 on the main board
→ Replace fan assembly 1080
→ Replace Fan cable A assembly, Fan cable B assembly, Fan cable C assembly.
1-4 • Is there a problem with left and right movement of the pressure unit?
→ Maintain and adjust it.
→ Replace pressure rollers. 1220
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Media Cutting Model Name: R J – 8 0 i C EXA3520
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Media Cutting Model Name: R J – 8 0 i C EXA3530
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Cut media does not fall out 1-1 • Is the cutter blade chipped or deteriorated as checked in the primary consultation? 1520
→ Replace the cutter.
1-2 • Has the cutter cap been fixed securely on the top of the cutter as a result of checking in the
primary consultation?
→ Refit it.
1-3 • Is there foreign matter in the cutter groove and front surface of the plotting board section?
→ Remove the foreign matter.
1-4 • Is the cutter blade parallel with the plotting board cutter groove?
→ Adjust it.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Media Cutting Model Name: R J – 8 0 i C EXA3530
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Media Cutting Model Name: R J – 8 0 i C EXA4000a
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Does not cut normally 1-1 • Is the cutter blade chipped or deteriorated as checked in the primary consultation? 1510
→ Replace the cutter.
(Since there is no cutting of cut sheet
media, this item applies only to roll 1-2 • Has the cutter cap been fixed securely on the top of the cutter as a result of checking in the
media) primary consultation?
→ Refit it.
1-4 • Is there foreign matter in the cutter groove and front surface of the plotting board section?
→ Remove the foreign matter.
1-5 • Is the cutter blade parallel with the plotting board cutter groove?
→ Adjust it. 1470
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Media Cutting Model Name: R J – 8 0 i C EXA4000a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Media Cutting Model Name: R J – 8 0 i C EXA4010a
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Cutting occurs during plotting 1-1 • Is there a problem with the plotter driver software?
→ Upgrade the plotter driver version.
(Since there is no cutting of cut sheet
media, this item applies only to roll 1-2 • Is there a problem with the remote panel utility (RPU)?
media) → Upgrade the RPU version.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Media Cutting Model Name: R J – 8 0 i C EXA4010a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Media Cutting Model Name: R J – 8 0 i C EXA4020a
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • The cutting operation is normal but the 1-1 • Is the cutter blade chipped or deteriorated as checked in the primary consultation? 1510
media is not cut → Replace the cutter.
or, the cutting is bad and the media 1-2 • Has the cutter cap been fixed securely on the top of the cutter as a result of checking in the
jams primary consultation?
→ Refit it.
(Since there is no cutting of cut sheet
media, this item applies only to roll 1-3 • Does the cutter move up and down smoothly?
media) → Refit the spring and remove any foreign matter.
1-4 • Is there foreign matter in the cutter groove and front surface of the plotting board section?
→ Remove the foreign matter.
1-5 • Is the cutter blade parallel with the plotting board cutter groove?
→ Adjust it.
1-6 • Are bent "media clipping plates left and right" on media clip right assembly and media clip left
assembly rubbing on the head nozzle face?
→ Replace the "media clipping plates left and right" on the one that is bent. 1520
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Media Cutting Model Name: R J – 8 0 i C EXA4020a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Media Cutting Model Name: R J – 8 0 i C EXA4030
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • The cutting operation is normal but the 1-1 • Are the paper guide surfaces being maintained as a result of the primary consultation?
media does not fall out → Clean the surfaces.
(Since there is no cutting of cut sheet 1-2 • Is there foreign matter in the cutter groove and front surface of the plotting board section?
media, this item applies only to roll → Remove the foreign matter.
media)
1-3 • Is the cutter blade parallel with the plotting board cutter groove?
→ Adjust it.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Media Cutting Model Name: R J – 8 0 i C EXA4030
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Mechanical Precision Model Name: R J – 8 0 i C EXA4500a
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Inaccurate line length in the direction 1-1 • Are environmental conditions within the range recommended for assured operation as
of head movement (Main scanning checked in the primary consultation?
direction) → After checking compliance with the range recommended for assured operation, please
explain these points in detail.
1-3 • Is the timing fence dirty or has foreign matter stuck to it?
→ Clean it.
1-6 • The internal processing operation of the main board may be faulty. 5010
→ Initialize, re-enter or re-adjust the parameters and try again. 2000
Direction of media feed
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Mechanical Precision Model Name: R J – 8 0 i C EXA4500a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Mechanical Precision Model Name: R J – 8 0 i C EXA4510a
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No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Inaccurate line distance in the 1-1 • Are environmental conditions within the range recommended for assured operation as
direction of media feed checked in the primary consultation?
(Subsidiary scanning distance) → After checking compliance with the range recommended for assured operation, please
explain these points in detail.
1-2 • Has distance been compensated using the existing media as checked in the primary
consultation?
→ Carry out distance compensation. 2120
→ Even if the distance has been compensated using the existing media, do it for
verification.
1-5 • Is the X speed reduction belt tension adjusted to the prescribed value (4.2 kg ± 0.2 kg) 1560
→ Readjust it.
Direction of media feed 1-6 • Is the fixed side grid roller set screw loose?
→ Tighten it securely.
1-7 • Is there any problem with the movement of the left and right pressure units. 1220
→ Maintain and adjust them.
→ Replace pressure rollers.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Mechanical Precision Model Name: R J – 8 0 i C EXA4510a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Mechanical Precision Model Name: R J – 8 0 i C EXA4520a
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Inaccurate straight line in the direction 1-1 • Are the fans working normally according to the self-diagnostic test? 1060
of head movement (straightness) → Check the connectors between fan assembly, fan cable assembly and main board assembly.
Fan cable A assembly is J116 on the main board
Fan cable B assembly is J117 on the main board
Fan cable C assembly is J118 on the main board
→ Replace fan assembly 1080
→ Replace Fan cable A assembly, Fan cable B assembly, Fan cable C assembly.
1-3 • Are the paper guides screwed down in such a way that they sit up strangely?
→ Fix them.
→ Replace them. 1040
1-7 • Is the X speed reduction belt tension adjusted to the prescribed value (4.2 kg ± 0.2 kg)
→ Readjust it. 1560
1-9 • If the media in question is roll paper, does the scroller turn freely?
→ Adjust so that it turns freely.
1-10 • Is there any problem with the movement of the left and right pressure units.
→ Maintain and adjust them.
→ Replace pressure rollers.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Mechanical Precision Model Name: R J – 8 0 i C EXA4520a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Mechanical Precision Model Name: R J – 8 0 i C EXA4530b
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Inaccurate straight line in the direction 1-1 • Is there any mistake in the rank of the head that is actually installed and the rank that is
of media feed (joining precision Y) recorded?
→ Enter the rank correctly. 2040
1-4 • Is the X speed reduction belt tension adjusted to the prescribed value (4.2 kg ± 0.2 kg)
→ Readjust it. 1560
1-9 • Although the step pattern of the self-diagnostic "Head Nozzle Check" (REP2050) is well
adjusted, if the vertical lines of the "Black Head Tilt Check" (REP2060) do not join, carry out
the following tasks.
→ Replace the cursor plate spring, steel flexible belt A1/A0 assembly and flexible plate H. 1310
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Mechanical Precision Model Name: R J – 8 0 i C EXA4530b
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Mechanical Precision Model Name: R J – 8 0 i C EXA4540a
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Bad right angle precision 1-1 • Are the fans working normally according to the self-diagnostic tests? 1060
→ Check the connectors between fan assembly, fan cable assembly and main board
assembly.
Fan cable A assembly is J116 on the main board
Fan cable B assembly is J117 on the main board
Fan cable C assembly is J118 on the main board
→ Replace fan assembly 1080
→ Replace Fan cable A assembly, Fan cable B assembly, Fan cable C assembly.
1-3 • Are the paper guides screwed down in such a way that they sit up strangely?
→ Fix them.
→ Replace them. 1040
1-6 • Is there any problem with the movement of the left and right pressure units.
→ Maintain and adjust them. 1220
→ Replace pressure rollers.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Mechanical Precision Model Name: R J – 8 0 i C EXA4540a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Mechanical Precision Model Name: R J – 8 0 i C EXA4550
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Inaccurate media cutting 1-1 • Is the cutter blade chipped or deteriorated as checked in the primary consultation? 1510
→ Replace the cutter.
1-2 • Has the cutter cap been fixed securely on the top of the cutter as a result of checking in the
primary consultation?
→ Refit it.
1-4 • Is there foreign matter in the cutter groove and front surface of the plotting board section?
→ Remove the foreign matter.
1-5 • Is the cutter blade parallel with the plotting board cutter groove?
→ Adjust it.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Trouble with Mechanical Precision Model Name: R J – 8 0 i C EXA4550
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Problem Involving Noise Model Name: R J – 8 0 i C EXA5000
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Abnormal noise when media is sucked 1-1 • Is sponge material fixed securely in the prescribed places?
down → Reinstall it in the prescribed places.
1-2 • Are the rotating fins of the suctions fans touching the cable or are there paper scraps and
foreign matter?
→ Remove obstructions and foreign matter.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Problem Involving Noise Model Name: R J – 8 0 i C EXA5000
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Problem Involving Noise Model Name: R J – 8 0 i C EXA5010
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Abnormal noise when standing by 1-1 • Is there something touching or some foreign matter at the place producing the abnormal
ready to plot noise?
→ Remove the obstruction or foreign matter.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Problem Involving Noise Model Name: R J – 8 0 i C EXA5010
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Problem Involving Noise Model Name: R J – 8 0 i C EXA5020b
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Abnormal noise when head is moving 1-1 • Is the abnormal noise the sound of ink being ejected during printing that was checked in the primary
left and right consultation?
→ Explain specifications.
1-5 • Check whether the cable connected to the head board on the carriage is touching the cover.
Also, check whether is it touching the encoder and fence mounted at the back of the head board.
→ If adjusting the position does not solve the problem, replace it.
1-6 • Is the noise coming from the Y pulley box assembly bearing?
→ Replace the Y Motor assembly. 1280
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Problem Involving Noise Model Name: R J – 8 0 i C EXA5020b
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Problem Involving Noise Model Name: R J – 8 0 i C EXA5030
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Abnormal noise when media is fed 1-1 • Is the abnormal noise due to pressure roller deformation?
→ Replace them. Also, explain the need to raise the lever, as shown in the caution label,
when the plotter is not printing.
1-5 • Is the X speed reduction belt out of tooth with the X speed reduction pulley?
→ Replace the X speed reduction belt. 1090
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Problem Involving Noise Model Name: R J – 8 0 i C EXA5030
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Problem Involving Noise Model Name: R J – 8 0 i C EXA5040
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Abnormal noise when cutting 1-1 • Has the cutter cap been fixed securely on the top of the cutter as a result of checking in the
primary consultation?
→ Refit it.
1-3 • Is there foreign matter in the cutter groove and front surface of the plotting board section?
→ Remove the foreign matter.
1-4 • Is the cutter blade parallel with the plotting board cutter groove?
→ Adjust it.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Problem Involving Noise Model Name: R J – 8 0 i C EXA5040
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C EXA5500
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Remote Panel settings are ineffective. 1-1 • Is there a problem with the plotter driver software?
→ Upgrade the plotter driver version.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C EXA5500
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C EXA5510
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Cannot connect normally with RS- 1-1 • Try communicating with the available computer and cable.
232C → Contact your Mutoh local dealer.
1-2 Confirm: Does the error occur when the RS-232C cable is changed?
→ There may be a broken signal lead in the RS-232C cable or the cable itself may be too
long for good communication.
Advise the use of a cable that gives good communication.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C EXA5510
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C EXA5520
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Cannot connect normally with 1-1 • Try communicating with the available computer and cable.
Centronics → Contact your Mutoh local dealer.
1-2 Confirm: Does the error occur when the centronics cable is changed?
→ There may be a broken signal lead in the centronics cable or the cable itself may be too
long for good communication.
Advise the use of a cable that gives good communication.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C EXA5520
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C EXA5530
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Cannot connect normally with Network 1-1 • The network board may be damaged. 1480
→ Replace it.
h To check connections to the network board, use the board accessory setup utilities or
connect directly to the computer (using a crossed cable in the case of 10BASE-T) and use
the PING command.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C EXA5530
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C EXA5540
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • The layout function does not work 1-1 • Is there a problem with the plotter driver software?
correctly → Upgrade the plotter driver version.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C EXA5540
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C EXA5550
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • The scale function does not work 1-1 • Is there a problem with the plotter driver software?
correctly → Upgrade the plotter driver version.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C EXA5550
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C EXA5560
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • The rotate function does not work 1-1 • Is there a problem with the plotter driver software?
correctly → Upgrade the plotter driver version.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C EXA5560
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C EXA5570
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • The mirror function does not work 1-1 • Is there a problem with the plotter driver software?
correctly → Upgrade the plotter driver version.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C EXA5570
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C EXA5580
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Line type/line width/line color functions 1-1 • Is there a problem with the plotter driver software?
are not working correctly → Upgrade the plotter driver version.
1-4 • Check for head clogging. Colors will be different if one color is clogged. 1140
→ Carry out cleaning.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C EXA5580
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C EXA5590
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Some data are not plotted (omitted) 1-1 • Is there a problem with the plotter driver software?
→ Upgrade the plotter driver version.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C EXA5590
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C EXA5600
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Text and plotting data are garbled 1-1 • Is there a problem with the plotter driver software?
(extra lines appear) → Upgrade the plotter driver version.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C EXA5600
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C EXA5610
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Plotting position is shift 1-1 • Is there a problem with the CW adjustment? 2090
→ Adjust it.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C EXA5610
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C EXA5620
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • There is an extra feed after plotting is 1-1 • Are top and bottom settings appropriate?
finished → Adjust them.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C EXA5620
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C EXA5630
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Cutting is delayed for some time after 1-1 • Is there a problem with the plotter driver software?
plotting has ended → Upgrade the plotter driver version.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C EXA5630
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C EXA5640
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Cutting occurs on white paper 1-1 • Are internal sample plots output without trouble? PAT5000
→ Refer to EXA3050 "Does not print at all"
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Online/Function Problems Model Name: R J – 8 0 i C EXA5640
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Problem with Basic Functions Model Name: R J – 8 0 i C EXA6000
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • The ink cartridges will not go in 1-1 • Is the cartridge holder assembly needle deformed or broken? (Check 4 colors)
→ Fix it.
→ Replace the cartridge frame assembly. 1330
1-2 • Has the cartridge switch assembly (Black) cable come adrift?
→ Attend to the cable.
1-4 • Has the cartridge switch assembly (Color) cable come adrift?
→ Attend to the cable.
1-6 • Is the ink present/absent sensor (a black plastic lever switch) on the detector damaged
(Check 4 colors) 1350
→ Replace it.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Problem with Basic Functions Model Name: R J – 8 0 i C EXA6000
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Problem with Basic Functions Model Name: R J – 8 0 i C EXA6010a
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Mounting the media is difficult 1-1 • Is there a problem with the pressure lever?
→ Carry out maintenance and adjustment.
1-2 • Is there a problem with the movement of the left and right pressure units?
→ Carry out maintenance and adjustment.
→ Replace pressure rollers. 1220
1-3 • Are paper sensors XF/XR working normally according to the diagnostic sensor test? 1040
→ Check the connections of paper sensor F and paper sensor R connectors.
Paper sensor F is the main board connector J101 (XF) and paper sensor R is J108 (XR). 1190
→ Replace paper sensors F and R. 1200
1-4 • Are the fans working normally according to the self-diagnostic tests? 1060
→ Check the connectors between fan assembly, fan cable assembly and main board
assembly.
Fan cable A assembly is J116 on the main board
Fan cable B assembly is J117 on the main board
Fan cable C assembly is J118 on the main board
→ Replace fan assembly 1080
→ Replace Fan cable A assembly, Fan cable B assembly, Fan cable C assembly.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Problem with Basic Functions Model Name: R J – 8 0 i C EXA6010a
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Problem with Basic Functions Model Name: R J – 8 0 i C EXA6020
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Ink has overflowed from the waste 1-1 • Check inside the waste fluid box. If it is full of ink, explain to the customer as you replace the 1460
fluid box waste fluid box.
1-2 • Use the self-diagnostic "Sensor: No Ink" to check the cartridge that has no ink.
→ Remove all cartridges and check that the "No Ink" display changes when you gently
press the black plastic switches of the detector assemblies (Bk, C, M and Y) on and off. 1040
1-4 • Use the plotter's self-diagnostic "Sensor: Tank Exist/Tank is not" to make sure that the waste 1040
fluid tank detection is working normally.
→ Slowly remove and replace the waste fluid box to confirm that the present/absent display
appears.
If the display is not normal, the sensor mounting position may be at fault.
Remove the R Cover and adjust the mounting position of the waste fluid box detection 1120
switch assembly.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Problem with Basic Functions Model Name: R J – 8 0 i C EXA6020
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Problem with Basic Functions Model Name: R J – 8 0 i C EXA6030
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Power shutdown during plotting 1-1 • Is there a short in the power cable. 1630
→ Check it with a tester.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Problem with Basic Functions Model Name: R J – 8 0 i C EXA6030
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Problem with Basic Functions Model Name: R J – 8 0 i C EXA6040
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Inserting the scroller is difficult 1-1 • Is the scroller support roller fitted securely, not loose?
→ Refit the roller.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Problem with Basic Functions Model Name: R J – 8 0 i C EXA6040
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Other Model Name: R J – 8 0 i C EXA6500
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • The plotter hangs up 1-1 • Bad internal processing in the main board?
→ Initialize parameters after switching the plotter off and on temporarily, enter settings
manually and the check the operation.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Other Model Name: R J – 8 0 i C EXA6500
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Other Model Name: R J – 8 0 i C EXA6510
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Trouble related to ink (consumable 1-1 • The ink cartridge may be damaged.
item) → Return it to the dealer and request that it be checked.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Other Model Name: R J – 8 0 i C EXA6510
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Other Model Name: R J – 8 0 i C EXA6520
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Trouble related to media (consumable 1-1 • The media (consumable item) may be damaged.
item) → Return it to the dealer and request that it be checked.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Other Model Name: R J – 8 0 i C EXA6520
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Other Model Name: R J – 8 0 i C EXA6530
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Trouble related to cutters 1-1 • The cutter (consumable item) may be damaged.
(consumable item) → Return it to the dealer and request that it be checked.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Other Model Name: R J – 8 0 i C EXA6530
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Other Model Name: R J – 8 0 i C EXA6540
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Trouble related to extended memory 1-1 • The extended memory (optional item) may be damaged.
(optional item) → Return it to the dealer and request that it be checked.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Other Model Name: R J – 8 0 i C EXA6540
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Other Model Name: R J – 8 0 i C EXA6550
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Trouble related to the network board 1-1 • The mother board assembly that is connected to the main board by a connector may be 1180
(optional item) damaged.
→ Replace it.
If the network board will not go online,
got to ENT5530 1-2 • The network board (optional item) may be faulty.
→ Return it to the dealer and request that it be checked. 1480
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Other Model Name: R J – 8 0 i C EXA6550
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Other Model Name: R J – 8 0 i C EXA6560
GO TO Ref. Pages
No. Symptom Items to be Confirmed
Sequence REP BAC
1 • Can not install the plotter driver 1-1 • The floppy disk or some program files may be corrupted.
→ Contact your local dealer.
Name: When No Error is Displayed on the Plotter's Liquid Crystal Display Other Model Name: R J – 8 0 i C EXA6560
Replacement and Adjustment Procedures Model Name: R J – 8 0 i C REP0000
1. Removal, h Before carrying out this operation, switch off the power supply and remove the power
Replacement plug.
A
h Before removing the covers, remove roll media with scroller from scroller receiver.
Right Cover Screw
(1) Right Cover
1. Remove four screws. Screw
2. The cover is caught at the place shown by arrow A. Remove the cover while lifting in
the direction of arrow B.
3. Assembling is the reverse of the removal procedure.
Right Cover
Screws
How to remove and replace the Right and Left Covers Model Name: R J – 8 0 i C REP1010
How to remove and replace the Front Cover Model Name: R J – 8 0 i C REP1020a
How to remove and replace the Front Cover Model Name: R J – 8 0 i C REP1020a
How to remove and replace the Panel Cover and Y Rail Cover Model Name: R J – 8 0 i C REP1030a
Screws
Screws
Y Rail Cover
How to remove and replace the Panel Cover and Y Rail Cover Model Name: R J – 8 0 i C REP1030a
How to remove and replace the Front Paper Guide and Right Paper Guide Model Name: R J – 8 0 i C REP1040a
Screws
Front of Unit
Plotting
Board
How to remove and replace the Front Paper Guide and Right Paper Guide Model Name: R J – 8 0 i C REP1040a
How to open and close the Control Box Model Name: R J – 8 0 i C REP1050
1. Removal, * Since the Control Box will hit the roll media when it is opened and can not be opened
Replacement completely, the scroller must be removed
Board Box
Screws
How to open and close the Control Box Model Name: R J – 8 0 i C REP1050
How to remove the Head Cover Model Name: R J – 8 0 i C REP1060
Screws
Head
Slide
Fastening
Screws
1003
1. Replacement Replace the Fan Assembly
Procedure TEST 11
1. Remove the Front Paper Guide. (Refer to REP1040)
2. Remove the Fan Duct. (Remove 3 fastening screws) Fan Assembly Fan Duct
3. Remove the Fan Cable Connector. Fastening
4. Remove the Fan. (Remove 1 fastening screw) Screw
5. Assembling is the reverse of the removal procedure.
Cable Clamp
Replace Fan Cables 1, 2 and 3
Fan Duct
1. Remove the Front Paper Guide.
2. Remove each Fan Cable Connectors. Fastening Screw
3. Remove each Cable Clamp.
4. Open the Control Box. (Refer to REP1050) Fan Connectors
5. Disconnect connectors (J116, J117 and J118) from the Main Board Assembly and
remove the cables.
6. Assembling is the reverse of the removal procedure.
Connectors
J116, J117, J118
How to replace the Fan Assembly and Fan Cable Model Name: R J – 8 0 i C REP1080a
How to replace the Speed Reduction Belt Model Name: R J – 8 0 i C REP1090a
1001
1. Replacement 1. Loosen the four screws that fasten the X Motor Assembly to loosen the belt tension.
Procedure (Refer to REP1070) TEST 5
2. Remove the Bearing Stopper (1 fastening screw) and the Bearing and Drive Shaft
Support Plate (4 fastening screws).
3. Remove the X Speed Reduction Belt from the Speed Reduction Pulley.
4. Remove the X Motor (2 fastening screws) from the X Motor Mounting Plate and take off
the X Speed Reduction Belt. Speed
Reduction
5. Assembling is the reverse of the removal procedure. Belt
Drive Shaft
Support
Plate
Bearing
Stopper and
Bearing
Fastening Screws
1002
1. Replacement 1. Remove the Front Paper Guide. (Refer to REP1040)
Procedure 2. Remove the Panel Cover. (Refer to REP1030) Panel TEST 9
3. Remove the Right Cover. (Refer to REP1010)
4. Open the Control Box. (Refer to REP1050) Connector
5. Disconnect connector J101 (Lever) from the Main Board. Connector
6. Remove the Panel Cable Connector and Tube Guide (remove 1 fastening screw) and J302
disconnect connector J302.
7. Remove the Panel Mounting Plate (remove 2 fastening screws).
8. Open the Cable Clamp. Tube Guide
9. Remove the Lever Sensor Mounting Plate (remove 1 fastening screw). Fastening Screw
10. Remove the Lever Sensor (remove 2 fastening screws).
11. Assembling is the reverse of the removal procedure.
2. Adjustment Open the Lever and confirm that “Lever Up” is displayed.
and
Examination
Procedure
Cable
Clamp
Lever
Sensor Fastening Screws Sensor
Lever Sensor
Mounting
Plate
Screw
1002
1. Replacement 1. Remove the Right Cover. (Refer to REP1010)
Procedure 2. Disconnect connector J302 from the Panel Board. TEST 9
3. Remove the Sensor Mounting Plate (1 fastening screw).
4. Remove the Cover Switch (2 fastening screws). Cover Sensor
5. Assembling is the reverse of the removal procedure. Sensor Mounting
Arm Plate
Screw
Screw
2. Adjustment Open the Front Cover and confirm that “Cover Open” is displayed.
and CAUTION: If the cover sensor arm does not press the cover switch when
Examination the front cover is opened and closed, carry out the “Right cover
Procedure axle and front cover fulcrum adjustment”.
1002
1. Replacement 1. Remove the Right Paper Guide. (Refer to REP1040)
Procedure 2. Open the Control Box. (Refer to REP1050) TEST 9
3. Disconnect connector J104 (Tank) from the Main Board.
4. Remove the Waste Fluid Box Detector Switch Assembly (2 fastening screws).
Screw
5. Assembling is the reverse of the removal procedure.
Waste Fluid
Box Detector
Switch
Be careful not to over-tighten when mounting the Waste Fluid Box Detector Switch Assembly
Assembly.
Tightening torque is 29.4 N.cm (3 kg.cm)
Reference
Since the Waste Fluid Box Detector Switch Assembly cable passes below the Cartridge
Unit, the work will be easier if you remove the two Cartridge Base screws and push it Waste Fluid Box
back.
How to replace the Waste Fluid Box Detector Switch Assembly Model Name: R J – 8 0 i C R E P 11 2 0 a
How to replace the Switch Cable Assembly Model Name: R J – 8 0 i C R E P 11 3 0
The power cable connector must be disconnected before this operation. 1000
TEST 2
1. Replacement (1) Switch Cable Replacement
Procedure
1. Open the Control Box. (Refer to REP1050)
2. Disconnect connector J001 from the Power Board Assembly.
3. Press the Switch Lock and remove it by pushing it out.
4. Assembling is the reverse of the removal procedure.
J001
J002
1000
The Main Board is constructed so that backup parameters (“user parameters” and
“adjustment parameters”) can be captured by a flash memory card. Communication Cables TEST 2
Caution: Be sure to capture these backup parameters before the board is
replaced.
1. Capture 1. Be sure to take up backup parameters before the Main Board is replaced. (Refer to
backup REP1590)
parameters If you are unable to do this operation, ask to see the user setup list.
Caution: If you are unable to do this operation, ask to see the user setup list.
Also, for adjustment parameters, contact the Inquiry Desk, advise
them of the serial number of the main unit and have the adjustment
parameters sent to you by fax.
Screws
2. Replacement 2. Replace the Main Board
Procedure
1) Disconnect all communications connectors.
2) Open the Control Box. (Refer to REP1050)
3) Disconnect all Main Board Assembly connectors. Main Board
4) Remove the Mother Board Assembly (remove 4 fastening screws).
5) Remove the Main Board Assembly (remove 5 fastening screws).
6) Assembling is the reverse of the removal procedure.
3. Set DIP 3. Set the Main Board DIP Switches as follows: Screws
Switches MUTOH specifications: . . . . all Off
SII specifications: . . . . . . . . 7 On
MIMAKI specifications: . . . . 8 On
1000
4. Install latest 4. Install the latest program. (Refer to REP1600)
program TEST 2
5. Install backup 5. Install the backup parameters that were taken up in Step 1 in the new Main Board.
parameters (Refer to REP1590)
NOTE:
If backup parameters were not taken up in Step 1, enter them manually.
For the user setup list, refer to the section on “How to set parameters” in the Users
Guide and Functional Operation Edition.
Also, for adjustment parameters, refer to BAS 5020 (parameter update)
NOTE:
Replace the “Waste Fluid Box” if backup parameters were not taken up in Step 1.
(Refer to BAC5010)
The message “Change Tank?:” will appear on the panel display. You should confirm by
answering “Yes”.
NOTE:
If the Main Board revision is “C” or later, make sure the program version is V1.05 or
later.
1000
CAUTION:
The power cable connector must be disconnected before this operation. TEST 2
Fuse
CAUTION:
Since the power supply remains hot after the power is switched off, wait until it has
cooled before performing this operation.
How to replace the Power Supply Board and Fuse Model Name: R J – 8 0 i C R E P 11 5 0
How to replace the Panel Board Assembly Model Name: R J – 8 0 i C R E P 11 6 0
1003
1. Replacement 1. Remove the Panel Cover. (Refer to REP1030) Panel Board Assembly J302
Procedure 2. Disconnect connectors J301 and J302 from the Panel Board. TEST 10
3. Remove the Panel Board Assembly (remove 4 fastening screws).
4. Assembling is the reverse of the removal procedure.
J301 connector
Panel Cable
Panel Cable
fastening screw
Screw
Main Board
Screws
2. Adjustment 1. Carry out Front Head and Cutter Head distance adjustment.
and (This adjusts the distance from the leading edge of the media to the printing position)
Examination (Refer to BAC2130)
Procedure
2. Adjustment 1. Carry out Front Head and Cutter Head distance adjustment.
and (This adjusts the distance from the leading edge of the media to the printing position)
Examination (Refer to BAC2130)
Procedure 2. Carry out the Linear Sensor Position adjustment.
(Refer to BAC2140)
Fastening
Screws
Rear Paper
Sensor
How to replace the Rear Paper Sensor Assembly Model Name: R J – 8 0 i C REP1200a
How to replace the Grid Roller Model Name: R J – 8 0 i C REP1210b
FG Plate
Fastening Screw
14. Loosen the four screws on the X Motor Assembly and loosen the tension on the X
Speed Reduction Belt.
15. Remove the Bearing Stopper (1 fastening screw), the Bearing and the Drive Shaft
Drive Shaft Support
Support Plate (4 fastening screws).
Fastening Screw
Fastening Screw
17. Remove the two Bearing Holder fastening screws. Bearing holder
18. Slide the Drive Shaft to the right and remove the Bearing Holder.
Drive shaft
Reference: Removal is easy if you use a 2.5 mm ball driver.
19. Take out the Bearing Stopper and Fixed Spacer that were loosened in Steps 12 and Pressure Shaft
13.
CAUTION 1
Note the following points when reassembling:
When installing the movable side pressure unit fitted with a new tyope grid
roller assembly (see bottom right diagram), hook the tension spring in the
middle hole of Fixer B and rotate it in the direction of the bottom right
diagram while you align the D cuts on Fixer A and Fixer B.
Hook the
New type spring in the
CAUTION 2 Grid Roller middle hole
Note the following points when reassembling: Assembly
(Movable Fixer B
If the direction (back/front) or angle of the Lock Arm are wrong, the movable side) Tension spring
side Pressure Arm locking mechanism will not work. Mount it so that the
marker on the lock arm (a black line or dot) can be seen from the outside and Fixer A
so that it is at the top. (Refer to the center diagram on the right) When Grid Roller
mounting the movable side Pressure Unit on the X Rail, make sure that “the (Movable side)
Pressure Unit locks when the Pressure Arm is lowered.”
Pressure
Reference Roller Shaft
The Pressure Roller can also be removed without removing the Pressure
Units from the main unit. However, in that case, be careful not to drop the
E-ring and place a sheet of paper over the platen so that if you do drop the
E-ring, it will not fall inside the main unit.
1002
1. Replacement 1. Remove the Panel Cover. (Refer to REP1030)
Procedure 2. Remove the Front Cover. (Refer to REP1020) Panel TEST 7
3. Remove the Front Paper Guide. (Refer to REP1040)
4. Remove the Right Cover. (Refer to REP1010) Connector J301
5. Remove the Panel Cable Connector and Tube Fixer (1 fastening screw) and Connector J302
disconnect connectors J301 and J302.
6. Remove the Panel Mounting Plate (2 fastening screws) Tube Fixer
7. Open the Control Box. Fastening Screw
8. Disconnect connector J119 (Pump) from the Main Board.
9. Slide the Head to the left (X Motor side) and remove the Pump Motor
Assembly (2 fastening screws).
10. Assembling is the reverse of the removal procedure.
Screws
CAUTION:
When inserting tubes on the Cap Assembly, turn the tubes clockwise through
45 to 90 degrees. (Refer to the diagram on the right)
If this is not done, you may be unable to lower the Cap Assembly to the
bottom.
1002
1. Replacement 1. Remove the Panel Mounting Plate. (Refer to REP1230 - 1. to 6.)
Procedure 2. Move the Wiper back and, with the Wiper rack disconnected, pull the Wiper up and remove it. TEST 7
3. Assembling is the reverse of the removal procedure.
Note: When refitting the Wiper, be careful not to damage the Head contact surface by touching it with your hand or with forceps.
Pull up
CAUTION:
When inserting tubes on the Cap Assembly, turn the tubes
clockwise through 45 to 90 degrees. (Refer to the diagram
on the right)
If this is not done, you may be unable to lower the Cap
Assembly to the bottom.
1002
1. Replacement 1. Remove the Panel Cover. (Refer to REP1030)
Procedure 2. Remove the Front Cover. (Refer to REP1020) TEST 7
3. Remove the Y Rail Cover. (Refer to REP1030)
4. Remove the Front Paper Guide. (Refer to REP1040)
5. Remove the Panel Mounting Plate. (Refer to REP1230 - 1. to 6.)
6. Take out the Maintenance Station Assembly (3 fastening screws)
CAUTION: Be careful not to disconnect the Waste Fluid Tube which is connected to
the bottom.
7. Assembling is the reverse of the removal procedure. Screws
1001
1. Replacement 1. Remove the Left and Right Covers. (Refer to REP1010)
Procedure 2. Remove the Rear Paper Guide. (Refer to REP1040) TEST 4
3. Remove the Steel Belt. (Refer to REP1290)
4. Open the Control Box. (Refer to REP1050)
5. Disconnect connector J120 (YMOT) from the Main Board Assembly. Screws
6. Remove the Y Motor Assembly (3 fastening screws).
7. Assembling is the reverse of the removal procedure.
Reference:
Since the Y Motor Assembly Cable passes below the Cartridge Unit, the work will be
easier if you remove the two Cartridge Base screws and push it back.
2. Adjustment 1. Carry out the Steel Belt Tensioning Adjustment. (Refer to REP1550)
and Y Motor Assembly
Examination
Procedure
CAUTION: Be careful not to cut your finger on the end of the steel belt. 1001
TEST 4
1. Replacement 1. Remove the Panel Cover. (Refer to REP1030)
Procedure 2. Remove the Front Cover. (Refer to REP1020)
3. Remove the Y Rail Cover. (Refer to REP1030)
4. Remove the Left and Right Covers. (Refer to REP1010)
5. Remove the Head Cover (2 fastening screws).
6. Loosen the two Steel Belt Tensioning Screws
7. Remove the Steel Belt (2 fastening screws)
8. Take off the steel belt from the Y Motor or Y Drive Pulley side.
9. Assembling is the reverse of the removal procedure.
Tension Adjustment Screw
2. Adjustment 1. Carry out the Steel Belt Tensioning Adjustment. (Refer to REP1550)
and Steel Belt
Examination
Procedure
Fastening Screw
How to Replace the Steel Flexible Guide A1/A0 Assembly and Cursor Plate Spring Model Name: R J – 8 0 i C REP1310
How to replace the Y Return Pulley Assembly Model Name: R J – 8 0 i C REP1320a
Head
2. Adjustment 1. Carry out the Steel Belt Tensioning Adjustment. (Refer to REP1550)
and Screws
Examination
Procedure
Return Pulley
Steel Belt
Flexible Guide
Fixer C
10. Remove the coupling screws from each cartridge pipe on the Cartridge Frame
Assembly.
11. Pull the Cartridge Unit towards you and remove it. Coupling Screws
Fastening
Screws
CAUTION: Be careful that the ink needles on the Cartridge Frame
Assembly do not prick your finger.
13. Slide the Cartridge Frame Assembly in the direction shown by arrow A.
14. Move the Cartridge Slide in the direction shown by arrow B.
Ink Needle
15. Remove the Cartridge Slide from the Cartridge Frame Assembly.
16. Assembling is the reverse of the removal procedure.
Cartridge Frame
CAUTION: Don’t use a tool to tighten the coupling screws but get them as Assembly
tight as possible with your fingers. If you use a tool, there is a Cartridge Slide
risk of breaking the plastic taps. A
B
2. Adjustment 1. Carry out the initial filling (Refer to BAC2040)
and
Examination CAUTION: Wait at least 30 minutes after the initial filling before printing.
Procedure
2. Carry out a test print. (TST1002, test 8)
3. Fit a new Waste Fluid Box. (Refer to BAC2040)
CAUTION:
About 100 cc of waste fluid will be expelled into the Waste Fluid Box from
head cleaning and initial filling.
Fit a new Waste Fluid Box. (Refer to REP1460)
The message “Change Tank?:” will appear on the panel display. You should
confirm by answering “Yes”.
CAUTION:
Be careful not to over-tighten when refitting the Waste Fluid Box Detector Switch Detector Assembly
Assembly. Cartridge Detector
Tightening torque is 29.4 N.cm (3 kg.cm)
How to replace the Detector Assembly (Black) (Yellow) (Magenta) (Cyan) Model Name: R J – 8 0 i C REP1350a
How to replace the Y Cable Model Name: R J – 8 0 i C REP1360a
CAUTION: The new Y cable has no fold crease. Make a fold crease in the
new cable to match the old cable. Y Cable Keeper
Side Cover
Y Cable
Screw
CAUTION: About 100 cc of waste fluid will be expelled into the Waste
Fluid Box from head cleaning and initial filling. Fit a new Waste
Fluid Box. (Refer to REP1460) The message “Change Tank?:”
will appear on the panel display. You should confirm by
answering “Yes”.
Cutter Cap
Cutter Solenoid
Assembly
Cutter Solenoid
Assembly
7. Remove the coupling screw and shift the ink tube up out of the way Ink Tubes Damper Fixer
8. Remove the damper fixer (2 fastening screws).
9. Remove the black damper Fastening Screw
CAUTION: When removing the black damper, be careful not to grip the Coupling
transparent film surface of the damper. Rough handling of the Screws
transparent film surface may cause an air leak and prevent Damper
printing.
Head Black
10. Remove the Head (Black) (1 fastening screw).
11. Remove the Cable by disconnecting it from the Cursor.
12. Remove the Head and disconnect the Head Cable. Transparent Film
Surface
13. Remove the Cable from the Head.
Fastening Screw
How to replace the Print Head Assembly and Head Cable (Black) Model Name: R J – 8 0 i C REP1390a
How to replace the Print Head Assembly and Head Cable (Black) Model Name: R J – 8 0 i C REP1391a
CAUTION: When fitting the head into the head mount, put the black head
cable on top.
3. Carry out the Print Head (Black) Tilt Adjustment. (Refer to REP1570)
4. Carry out the Print Head (Color) Tilt Adjustment. (Refer to REP1580)
5. Carry out a test print (TST1002, Test 8)
6. Fit a new Waste Fluid Box. (Refer to BAC2040)
CAUTION: About 100 cc of waste fluid will be expelled into the Waste
Fluid Box from head cleaning and initial filling.
Fit a new Waste Fluid Box. (Refer to REP1460)
The message “Change Tank?:” will appear on the panel
display. You should confirm by answering “Yes”.
How to replace the Print Head Assembly and Head Cable (Black) Model Name: R J – 8 0 i C REP1391a
How to replace the Print Head Assembly and Head Cable (Color) Model Name: R J – 8 0 i C REP1400a
7. Remove the coupling screw and shift the ink tube up out of the way Ink Tubes Damper Fixer
8. Remove the damper fixer (2 fastening screws).
9. Remove the color damper Fastening Screw
Coupling
CAUTION: When removing the color damper, be careful not to grip the Screws
transparent film surface of the damper. Rough handling of the Damper
transparent film surface may cause an air leak and prevent
printing.
Head (Color)
10. Remove the Head (Color) (1 fastening screw).
11. Remove the Cable by disconnecting it from the Cursor.
12. Remove the Head and disconnect the Head Cable. Damper
13. Remove the Cable from the Head.
Fastening Screw
How to replace the Print Head Assembly and Head Cable (Color) Model Name: R J – 8 0 i C REP1400a
How to replace the Print Head Assembly and Head Cable (Color) Model Name: R J – 8 0 i C REP1401a
3. Carry out the Print Head (Color) Tilt Adjustment. (Refer to REP1580)
4. Carry out a test print. (TST1002, Test 8)
5. Fit a new Waste Fluid Box. (Refer to BAC2040)
CAUTION: About 100 cc of waste fluid will be expelled into the Waste
Fluid Box from head cleaning and initial filling.
Fit a new Waste Fluid Box. (Refer to REP1460)
The message “Change Tank?:” will appear on the panel
display. You should confirm by answering “Yes”.
How to replace the Print Head Assembly and Head Cable (Color) Model Name: R J – 8 0 i C REP1401a
How to replace the Y Paper Sensor Assembly Model Name: R J – 8 0 i C REP1410a
Screws
How to replace the Dampers (Black and Color) Model Name: R J – 8 0 i C REP1430b
How to replace the Cursor Assembly Model Name: R J – 8 0 i C REP1440
Origin Screws
Sensor
(J205)
2. Adjustment 1. The message “Change Tank?:” will appear on the panel display. You should confirm by
and answering “Yes”.
Inspection
Procedure
CAUTION: Note that ink may drip from the absorbent material in the
flushing box so be careful.
How to replace the Waste Fluid Box and Flushing Box Model Name: R J – 8 0 i C REP1460b
How to replace the Plotting Board and Cutter Mat Model Name: R J – 8 0 i C REP1470
Cutter Mat
How to replace the Plotting Board and Cutter Mat Model Name: R J – 8 0 i C REP1470
How to replace the Network Interface Board Model Name: R J – 8 0 i C REP1480
Ethernet Board
SLOT 2
SLOT 1
Extended Memory
2. Adjustment 1. Use self-diagnostic “Examination” to confirm memory capacity. (Refer to BAC1010) (SIMM)
and Standard memory capacity is 8 MB.
Examination When two 32 MB extended memory boards are added to Slot 1 and Slot 2, memory
Procedure capacity will be shown as 72 MB (8 MB + 32 MB + 32 MB) on the LCD.
How to replace Extended Memory (8 MB) (16 MB) (32MB) Model Name: R J – 8 0 i C REP1490
How to replace the Scroller Model Name: R J – 8 0 i C REP1500
Right Media Clip Procedure for fitting Plug-in Type Left and Right Media Clip Assemblies
Assemblies Figure c: Plug-in type Left Figure d: Screwed type Left
1. Push in from directly above the Pressure Arm until there is clicking noise. Media Clip Assembly Media Clip Assembly
Replacing Left
and Right Media
Screw
Clipping Plate Procedure for replacing Left and Right Media Clipping Plate
(This operation is usually performed by the user)
1. Releasing fastening arm on the Left and Right Media Clip Assemblies to the outside
with your finger, lift straight up. Pressure Arm
2. Peel off the Media Clip Blade and remove any remaining double-sided tape adhesive.
3. Apply a new Media Clip Blade. (Left and Right Media Clipping Plate are already
supplied with double-sided tape)
4. Push in from directly above the Pressure Arm until there is clicking noise.
How to replace the Left and Right Media Clip Assemblies and Left and Right Media Clipping Plates Model Name: R J – 8 0 i C REP1520
How to replace the O-rings (Small) and (Large) Model Name: R J – 8 0 i C REP1530
CAUTION: Don’t use a tool to tighten the coupling screws but get them as
tight as possible with your fingers. If you use a tool, there is a Flexible O-rings (Large)
Cable in all four
risk of breaking the plastic taps. Guide
Unit
Coupling screw
DE-49778
O-rings
O-ring (Large) in
DE-49777 all four
Coupling screw
DE-49992 Cartridge
O-ring Frame
DE-49777 Unit
Tube stop screw
DE-49778
O-rings
(Large) in
all four
How to replace the O-rings (Small) and (Large) Model Name: R J – 8 0 i C REP1530
How to replace the Tubes Guides A1 and A0 Assemblies Model Name: R J – 8 0 i C REP1540a
Flexible Guide
Fixer H
Ink Tube
How to replace the Tubes Guides A1 and A0 Assemblies Model Name: R J – 8 0 i C REP1540a
How to Adjust Steel Belt Tension Model Name: R J – 8 0 i C REP1550a
A1: 2.45N
(250g)
A0: 1.47N
(150g)
How to Adjust the Tilt of the Print Head (Black) Model Name: R J – 8 0 i C REP1570
How to Adjust the Tilt of the Print Head (Black) Model Name: R J – 8 0 i C REP1571b
Third line
7. Enter the rank of Black. (Refer to BAC2040)
(The rank of Color will be registered as it is.) Second
line
8. For “Ink Fill”, implement “Black”. (Refer to BAC2040)
First line
After the ink has been filled, return to the previous level.
Paper
eject
9. Load media in the plotter. direction
11. Check the printing and move the carriage to the center.
If the first line is offset to right relative to the second line, slide Head Adjuster B down
and fasten it. If the first line is offset to left relative to the second line, slide Head
Adjuster B up and fasten it. When fastening the Print Head, push it towards the taper
of the Head Mount for depth and towards the taper of Adjuster B for tilt.
(The scale on Head Adjuster B represents a change of about 0.1 mm per graduation.)
13. After completing the tilt adjustment, press [BACK] to return to the previous menu.
How to Adjust the Tilt of the Print Head (Black) Model Name: R J – 8 0 i C REP1571b
How to Adjust the Tilt of the Print Head (Black) Model Name: R J – 8 0 i C REP1572a
15. Check the printing and move the carriage to the center.
If the cyan or yellow printing appears is more forward than the black printing, slide
Head Adjuster A up and fasten it. If the opposite applies, slide it down. When fastening
the Print Head, push it towards the taper of the Head Adjuster A for depth and towards
the taper of Adjuster B for tilt.
(The scales on Head Adjusters A and B represent a change of about 0.1 mm per
graduation.)
Color Head
How to Adjust the Tilt of the Print Head (Black) Model Name: R J – 8 0 i C REP1572a
How to Adjust the Tilt of the Print Head (Black) Model Name: R J – 8 0 i C REP1573a
19. Check the printing and enter a positive value to move the second line (CCW printing)
towards the Cap, or a negative value to move it in the opposite direction. Register first
for Black, then for Color. (After registering, follow the message on the LCD.)
Repeat until all bidirectional printing is aligned.
20. After completing Repeatability Printing Positioning, return to the previous level.
22. Use a steel ruler to measure the distance between the right hand edge of the media
and the Black printing position. Enter the measured value.
How to Adjust the Tilt of the Print Head (Black) Model Name: R J – 8 0 i C REP1573a
How to Adjust the Tilt of the Print Head (Black) Model Name: R J – 8 0 i C REP1574a
Repeat Steps 20 and 21 until the printing start position and the Black and Color Pitch between heads
positions are aligned.
24. When the compensating numbers have been entered, press [BACK] to return to the
previous menu.
26. Implement the “Front and Cutter to Head Distance Adjustments”. (Refer to BAC2130)
This will correct the distances between the Front Paper Sensor and the Head, and the
Cutter and the Head.
27. Use a steel ruler to measure from the leading edge of the media to the printing position
(set at 5 mm) and from the bottom edge of the media to the printing position (set at 25 Cutter to Head 25 mm)
mm). Enter these measurements and return to the previous menu.
28. Switch off the power to the plotter and the adjustments are finished. Front of Paper to Sensor
Head (5 mm)
How to Adjust the Tilt of the Print Head (Black) Model Name: R J – 8 0 i C REP1574a
How to Adjust the Tilt and Depth of the Print Head (Color) Model Name: R J – 8 0 i C REP1580a
When the Print Head (Color) and the Head Cable (Color) are removed, make the following
adjustments in Diagnostic Mode.
“Capping Position Adjustment”
“Head Rank Input”
“Head Nozzle Verification”
“Color Head Tilt Verification”
“Repeatability Printing Positioning”
“CW Adjustment”
“Flush Pointer Adjustment”
How to Adjust the Tilt and Depth of the Print Head (Color) Model Name: R J – 8 0 i C REP1580a
How to Adjust the Tilt and Depth of the Print Head (Color) Model Name: R J – 8 0 i C REP1581a
7. Enter the rank of Black as it is and register the Color rank. (Refer to BAC2040)
11. Check the printing and move the carriage to the center.
If the cyan or yellow printing appears more forward than the black printing, slide Head Color Head
Adjuster A up and fasten it. If the cyan or yellow printing is behind the black printing,
slide Head Adjuster A down and fasten it. When fastening the Print Head, push it
towards the taper of the Head Adjuster A for depth and towards the taper of Adjuster B
for tilt. (The scales on Head Adjusters A and B represent a change of about 0.1 mm
per graduation.)
How to Adjust the Tilt and Depth of the Print Head (Color) Model Name: R J – 8 0 i C REP1581a
How to Adjust the Tilt and Depth of the Print Head (Color) Model Name: R J – 8 0 i C REP1582b
13. After completing the tilt adjustment, press [Back] to return to the previous menu.
15. Check the printing and enter a positive value to move the second line (CCW printing) Media eject
towards the Cap, or a negative value to move it in the opposite direction. Register first direction
for Black, then for Color. (After registering, the plotter will print again.)
Repeat until all bidirectional printing is aligned.
16. After completing Repeatability Printing Positioning, press [Back] to return to the
previous menu.
Plus Minus
How to Adjust the Tilt and Depth of the Print Head (Color) Model Name: R J – 8 0 i C REP1582b
How to Adjust the Tilt and Depth of the Print Head (Color) Model Name: R J – 8 0 i C REP1583b
18. Next, check the printing and enter a positive value to move the Color towards the Cap
with respect to the Black or a negative value to move in the opposite direction.
Register this value.
Repeat Steps 20 and 21 until the printing start position and the Black and Color
positions are aligned.
19. When the compensating numbers have been entered, press [Back] to return to the Distance to edge of media
(5 mm)
previous menu.
21. Switch off the power to the plotter and the adjustments are finished.
How to Adjust the Tilt and Depth of the Print Head (Color) Model Name: R J – 8 0 i C REP1583b
How to Capture and Install Backup Parameters Model Name: R J – 8 0 i C REP1590
5. Backup will finish after about 2 seconds and “Color”, “Roll Media Only”, “Roll Media” and “Cut Sheet” LEDs will blink.
2. Mount a backup-only flash memory card in the slot at the back of the plotter.
5. Installation will finish after about 2 seconds and “Monochrome”, “Roll Media Only”, “Roll Media” and “Cut Sheet” LEDs will blink.
3. Verify 1. Switch on power to the plotter and verify that it is working normally.
Copy [0]
Compare [0]
End
The buzzer will sound. (It will end after about 35 seconds)
2. Verify 1. Switch on power to the plotter and verify from the initialization and panel display that the
version has been upgraded.
1. How to use 1. Set up by pressing the Rail Height Jig Assembly (JD-30395) into the Y Rail Height 1/100mm
the special jig Reference Base Assembly (JD-30342).
1/1mm
Exterior view
Guide pins
2. Mount the Rail Height Jig Assembly on the Y Rail and measure the rail height relative to
the printed surface.
When you are using the Head Cleaning Jig, the 100 cc jig bottle should contain at least 50
! Note:
cc of cleaning fluid and its cap should be loosened. If Black & Color is selected, first remove the black cartridge and carry out
If the cap of the jig bottle is tightly closed, the ink will flow back into the bottle. Steps 4 to 9 shown below, the take out the color cartridge and similarly
Also, when you have finished using the Head Cleaning Jig, return the cleaning fluid from carry out Steps 4 to 9.
the 100 cc bottle to the 500 cc cleaning fluid bottle (JD-42054).
4. [Rm Cartridge K] or [Rm Cartridge CMY]
Note 3: What to do After the Initial Filling When this display appears, take out the specified cartridge.
(Alternatively, the ink cartridges may be removed beforehand.)
Wait for at least 30 minutes after the initial filling before you use the plotter for printing. 5. [Ink Absorb]
Otherwise picture quality can not be assured. When this display appears, the ink inside the head and tubes is being
removed.
H Head Cleaning is a self-diagnostic function not available to the user.
The following two methods can be used. Refer to BAC2150 for details.
6. [Fit Cleaning Jig]
• “Panel Diagnosis” implemented from the panel only, and When this display appears, mount the cleaning jig.
• “Personal Computer Diagnosis” implemented by connecting a personal computer. 7. [Head Cleaning in Progress]
When this display appears, cleaning fluid is being sucked from within the head
Black and color head cleaning may be done separately or all four colors may be done and tubes.
together. 8. [Remove Cleaning Jig]
When this display appears, remove the cleaning jig.
Panel Diagnostic Functions (when implemented from the panel only) 9. [Head Cleaning in Progress]
When this display appears, cleaning fluid remaining inside the head and tubes
1. To run panel diagnostics, turn on the power while holding down the [Cleaning], [Menu] is being ejected.
and [Shift] keys on the panel.
10. [AJST: Home]
2. Select self diagnostic “Adjustment” and “Home”.
3. Select Black, Color or Both and press the “Confirm” key.
When this display appears, it is the end.
(In the case of Both, the Head Cleaning sequence will be Black followed by Color.
Personal Computer Diagnostic Functions (when implemented by connecting a 6. [Fit Cleaning Jig]
personal computer) When this display appears, mount the cleaning jig.
1. To run panel diagnostics, turn on the power while holding down the [CANCEL], 7. [Head Cleaning in Progress]
[CLEANING] and [MENU] keys on the panel. When this display appears, cleaning fluid is being sucked from within the head
and tubes.
2. Select self diagnostic “Adjustment” and “Head Cleaning”.
8. [Remove Cleaning Jig]
The following Examination Menu is displayed: When this display appears, remove the cleaning jig.
< ADJUSTMENT/HEAD WASH >
7. [Head Cleaning in Progress]
When this display appears, cleaning fluid remaining inside the head and tubes
1) Black & Color
is being ejected.
2) Black
3) Color
8. When head cleaning is finished, the Adjustments Menu is restored.
> Please input menu item number: 3
Enter a menu number and confirm by pressing the [Return] key. Press the [Back]
key to return to the previous menu or to cancel in the middle of an operation.
! Note:
If Black & Color is selected, first remove the black cartridge and carry out
Steps 4 to 9 shown below, the take out the color cartridge and similarly
carry out Steps 4 to 9.
4. When the screen displays “Please remove the black cartridge” or “Please
remove the color cartridge”, take out the specified cartridge.
(Alternatively, the ink cartridges may be removed beforehand.)
5. [Ink Absorb]
When this display appears, the ink inside the head and tubes is being
removed.
1. Turn off the Power Switch and open the Control Box. Power Board
(The Power Cable may remain connected.) Power Cable
2. With the Power Switch off, check that 100 to 120 V AC is being output between
pins 2 and 3 of connector J002 on the Power Board. J000
If not, take the following steps to identify the cause:
→ Is the power outlet providing 100 to 120 V AC?
Fuse
→ Replace the Power Cable.
Inlet
→ Replace the Power Board.
3. Turn on the Power Switch and check that 100 to 120 V AC is being output
between pins 4 and 6 of connector J002 on the Power Board. 3 6
2 5
→ Replace the fuse if it is blown. 1 4
→ Replace the Power Switch Assembly. J002
→ Replace the Power Board.
1 6 VR1
7 12 VR2 J1
J003 J004
Power Switch
Assembly
1. Turn off the power switch and open the Control Box. If this is successful, the Cartridge Sensor Assembly Color is faulty.
(The power cable may remain connected.) → Turn off the power supply momentarily to disconnect J109 (Waste Fluid
Box Detector Switch Assembly) from the Main Board and check again.
2. With Power Board connector J003 disconnected, turn on the Power Switch If this is successful, the Waste Fluid Box Detector Switch Assembly is
and check that +5 V +0.5 V is being output between pins 2 and 1 of J003. faulty.
If not, take the following steps to identify the cause: → Turn off the power supply momentarily to disconnect J101 (Paper Sensor
→ Go to REP1630 (How to Check the Power Supply Voltages/100 V AC) Front Assembly) from the Main Board and check again.
→ If the 100 V AC check is normal and there is no +5 V output, replace the If this is successful, the Paper Sensor Front Assembly is faulty.
Power Board. → Turn off the power supply momentarily to disconnect J108 (Paper Sensor
Rear Assembly) from the Main Board and check again.
3. Turn off the power supply momentarily to restore the J003 connector to the If this is successful, the Paper Sensor Rear Assembly is faulty.
Power Board. Turn on the Power Switch and check that +5 V +0.5 V is being → Turn off the power supply momentarily to disconnect J102 (Lever Sensor
output between pins 2 (GND) and 1 (+5 V) of J100 on the Main Board. Assembly) from the Main Board and check again.
If not, take the following steps to identify the cause: If this is successful, the Lever Sensor Assembly is faulty.
→ Turn off the power supply momentarily to disconnect J113 (PANEL) from → Turn off the power supply momentarily to disconnect J121 (X Encoder)
the Main Board and check again. If this is successful, either the Panel from the Main Board and check again.
Board Assembly or the Panel Cable is faulty. If this is successful, the X Encoder is faulty.
→ Turn off the power supply momentarily to disconnect J114 (HEAD1) and
J115 (HEAD2) from the Main Board and check again. If this is successful, 4. If there is still no +5 V output with all the above connectors disconnected,
either the Head Board or the Print Head Assembly or the Y Cable → Replace the DC Cable Assembly
Assembly or the Head Cable Assembly or the Origin Sensor Assembly or → Replace the Main Board.
the Paper Sensor Assembly is faulty.
→ Turn off the power supply momentarily to take out the Extended Memory
(SIMM) and check again.
If this is successful, the Extended Memory (SIMM) is faulty.
→ Turn off the power supply momentarily to take out the Option Interface
Board and check again.
If this is successful, the Extended Memory (SIMM) is faulty.
→ Turn off the power supply momentarily to disconnect J104, J105, J106 and
J107 (Detector Assembly) from the Main Board and check again. If this is
successful, the Detector Assembly (either Y/M/C/K) is faulty.
→ Turn off the power supply momentarily to disconnect J110 (Cartridge
Sensor Assembly Black) from the Main Board and check again.
If this is successful, the Cartridge Sensor Assembly Black is faulty.
→ Turn off the power supply momentarily to disconnect J111 (Cartridge
Sensor Assembly Color) from the Main Board and check again.
24 V DC Check 42 V DC Check
1. Turn off the power switch and open the Control Box. 1. Turn off the power switch and open the Control Box.
(The power cable may remain connected.) (The power cable may remain connected.)
2. With Power Board connector J003 disconnected, turn on the Power Switch and check 2. With Power Board connector J003 disconnected, turn on the Power Switch and check
that +24 V +0.5 V is being output between pins 4 and 3 of J003. that +42 V +0.5 V is being output between pins 10 and 11 of J003.
If not, take the following steps to identify the cause: If not, take the following steps to identify the cause:
→ Go to REP1630 (How to Check the Power Supply Voltages/100 V AC) → Go to REP1630 (How to Check the Power Supply Voltages/100 V AC)
→ If the 100 V AC check is normal and there is no +24 V output, replace the Power → If the 100 V AC check is normal and there is no +42 V output, replace the Power
Board. Board.
3. Turn off the power supply momentarily to restore the J003 connector to the Power 3. Turn off the power supply momentarily to restore the J003 connector to the Power
Board. Turn on the Power Switch and check that +24 V +0.5 V is being output between Board. Turn on the Power Switch and check that +42 V +0.5 V is being output between
pins 4 (GND) and 3 of J100 on the Main Board. pins 10 (GND) and 11 of J100 on the Main Board.
If not, take the following steps to identify the cause: If not, take the following steps to identify the cause:
→ Turn off the power supply momentarily to disconnect J114 (HEAD1) and J115 → Turn off the power supply momentarily to disconnect J103 (PUMP) from the Main
(HEAD2) from the Main Board and check again. If this is successful, either the Head Board and check again.
Board or the Print Head Assembly or the Y Cable Assembly or the Head Cable If this is successful, the Pump Assembly is faulty.
Assembly or the Origin Sensor Assembly or the Paper Sensor Assembly is faulty. → Turn off the power supply momentarily to disconnect J207 (Head Black) from the
→ Turn off the power supply momentarily to disconnect J119 from the Main Board and Head Board and check again.
check again. If this is successful, either the Print Head Black Assembly or the Head Cable
If this is successful, the Y Motor Assembly is faulty. Black Assembly is faulty.
→ Turn off the power supply momentarily to disconnect J120 from the Main Board and → Turn off the power supply momentarily to disconnect J208 (Head Color) from the
check again. Head Board and check again.
If this is successful, the X Motor Assembly is faulty. If this is successful, either the Print Head Color Assembly or the Head Cable
→ Turn off the power supply momentarily to disconnect J116 (FAN1) from the Main Color Assembly is faulty.
Board and check again. → Turn off the power supply momentarily to restore connectors J207 and J208 and
If this is successful, either the Fan Assembly or Fan Cable 1 is faulty. disconnect J114 and J115 (Y Cable Assembly) from the Main Board and check
→ Turn off the power supply momentarily to disconnect J117 (FAN2) from the Main again.
Board and check again. If this is successful, either the Head Board or the Y Cable Assembly is faulty.
If this is successful, either the Fan Assembly or Fan Cable 2 is faulty.
→ Turn off the power supply momentarily to disconnect J118 (FAN3) from the Main 4. If there is still no +42 V output with all the above connectors disconnected,
Board and check again. → Replace the DC Cable Assembly
If this is successful, either the Fan Assembly or Fan Cable 3 is faulty. → Replace the Main Board.
How to Check the Power Supply Voltages/24 V DC and 42 V DC Model Name: R J – 8 0 i C REP1650
How to Clean the Head Nozzle Face Model Name: R J – 8 0 i C REP1660
If the nozzles are clogged by paper dust or foreign matter clinging to the Head
Nozzle Face, use the following procedure to remove it.
CAUTION: Be careful not to touch the nozzle face directly with
your fingers otherwise normal ejection may not be
possible.
1. Turn off the Power Switch and return the Head to the home position.
(The Power Cable may remain connected)
2. Open the Front Cover and remove the Plotting Board and Front Paper Guide
(You will need a short Phillips screwdriver to remove the Plotting board.)
4. Soak a lint-free cloth in water or distiled water and gently wipe the Head
Nozzle Face.
(Lint-free cloth is closely woven from extremely fine threads and has no nap
and produces no dust.)
CAUTION: Don’t wipe with fluffy cloth or tissue paper as these
tend to make the clogging worse.
7. Turn on the Power Switch and print out a diagnostic pattern. If there are no
dots missing from the G-line step pattern, the task is completed.
If some dots are missing, repeat Steps 1 to 7.
Test Procedures
Test 3: 1. Connect a personal computer (which has the Self-Diagnostics program loaded) to the plotter with the RS-232C cable.
Skew check (Refer to BAC0020)
2. Start self-diagnostics and select "2) Adjustment" from the self-diagnostics menu, then select "3) Check Paper Move" from
the "Diagnosis/Adjustment" menu. (Refer to BAC2030)
3. Mount roll media in the plotter
4. When "Please input paper feed length [m] (default 1.0 m):" is displayed, set ** m with the "Setting Value" keys.
5. End if "measument result [Right] *.*** mm / measument result [Left] *.*** mm" is within +*.** mm
Test 5: 1. Connect a personal computer to the plotter with the RS-232C cable. (Refer to BAC0020)
Media feed aging test 2. Start self-diagnostics and select "6) Aging" from the self-diagnostics menu, then select "2) Paper Motor" from the
"Diagnosis/Aging" menu. (Refer to BAC6020)
3. Set the number of agings to 500 times and begin aging.
4. Check that there is no step out or abnormal noise during the media feed motor aging process.
Test 6: 1. Connect a personal computer to the plotter with the RS-232C cable. (Refer to BAC0020)
Cutter aging test 2. Start self-diagnostics and select "6) Aging" from the self-diagnostics menu, then select "3) Cutter" from the
"Diagnosis/Aging" menu. (Refer to BAC6030)
3. Mount roll media in the plotter.
4. Set the number of agings to 20 times and begin aging.
5. Check that the cutting action is normal, that there is no abnormal noise and that the cut media falls. Also check that the
cutter joining accuracy (step difference) is no more than 0.3 mm.
Test 8: 1. Connect a personal computer to the plotter with the RS-232C cable. (Refer to BAC0020)
Test after cartridge replacement 2. Start self-diagnostics and select "1) Examination" from the "Diagnosis" menu, then select "INKEND", "NOCART" and
"CART" from the "Examination/Sensor" menu and test on/off for each. (Refer to BAC1040)
3. If there is no ink in the ink tube and damper, carry out initial filling. (Refer to BAC 2040)
4. Mount A3 media in the plotter.
5. Print the Consultation pattern ... press the [Color/Monochrome] key while you hold down the [Shift] key.
6. Check that the printing is normal. (Refer to PAT5000 for checking printing quality)
Test 9: 1. Connect a personal computer to the plotter with the RS-232C cable. (Refer to BAC0020)
Sensor test 2. Start self-diagnostics and select "1) Examination" from the "Diagnosis" menu, then select the sensor that has been
replaced from the "Test/Sensor" menu and test on/off. (Refer to BAC1040)
Test 11: 1. Connect a personal computer to the plotter with the RS-232C cable. (Refer to BAC0020)
Fan Operating Test 2. Start self-diagnostics and select "1) Examination" from the "Diagnosis" menu, then select "Examination/Fan" and test
on/off for the fans. (Refer to BAC1060)
Check by observing that the fans turn.
Carry out the following procedure when checking how the Paper Guide F is attached:
A1 Unit: Mount one A4 sheet to the right and one A3 sheet to the left on the paper guide and check that the paper is
held down by the fans
A0 Unit: Mount one A4 sheet to the right, one A3 sheet in the center and one A3 sheet to the left on the paper guide
and check that the paper is held down by the fans.
Fundamental Knowledge
Basic Specifications GID1000 Power ON/OFF Sequence
Interface Specifications GID1010 Power On Sequence GID4010
Power Off Sequence GID4020
Explanation of Operating Principles and Mechanisms GID2000 Media Detection Sequence GID4030
Explanation of Printing Operation GID2100 Normal Standby Sequence GID4040
Encoder Disconnected Check Sequence GID4050
System Block Diagram GID3000 Origin Detection Sequence GID4060
Explanation of Boards GID3010 Media Cutting Sequence GID4070
Connector Layout Diagram Monochrome Printing Sequence (Including Flushing) GID4080
Main Board GID3020 Color Printing Sequence (Including Flushing) GID4090
Head Board GID3030
Panel Board GID3040 Explanation of Operation Around the Head
Mother Board GID3050 Head cleaning GID4100
Power Supply Board GID3060 Function to prevent head drying out GID4100
Board Connector Signal Table GID3100 Function to detect no ink GID4100
Function to detect waste fluid full GID4100
Head washing GID4100
Initial filling GID4100
Modes available Compatible, nibble, ECP modes Pin No. Signal Name Signal Direction Pin No. Signal Name Signal Direction
Port Port No. 2 1 STROBE RJ Plotter ← 19 SG
Data length 8 bits 2 DATA1 RJ Plotter ←→ 20 SG
Transmission direction Unidirectional (receive only), Bidirectional 3 DATA2 RJ Plotter ←→ 21 SG
Connector pin numbers 18 1 4 DATA3 RJ Plotter ←→ 22 SG
5 DATA4 RJ Plotter ←→ 23 SG
6 DATA5 RJ Plotter ←→ 24 SG
7 DATA6 RJ Plotter ←→ 25 SG
8 DATA7 RJ Plotter ←→ 26 SG
9 DATA8 RJ Plotter ←→ 27 SG
10 ACK RJ Plotter → 28 SG
36 19 11 BUSY RJ Plotter → 29 SG
12 P ERROR RJ Plotter → 30 SG
13 SELECTED RJ Plotter → 31 INIT RJ Plotter ←
14 AUTOFD RJ Plotter ← 32 FAULT RJ Plotter →
15 not connected 33 not connected
16 SG 34 not connected
17 FG 35 not connected
18 + 5V 36 SELECTION RJ Plotter ←
Principles of Operation
The printing system of RJ-800 Series heads is an on-demand piezoelectric operated system. The principle of this system is that, using the vibration of a piezo element, ink
enters the flow path and the path expands and contracts when the piezo element vibrates, ejecting the ink.
Therefore, when the head is to be used in a stable condition, it is vital that the ink enters and remains in the flow path in a stable condition. Also, at the leading edge of the
head (the ends of the nozzles) it is extremely important that the ink is kept in a condition (meniscus) such that it can be ejected at any time.
So long as the meniscus of the nozzle section is kept in a constant condition, the piezo head ought to be capable of stable ejection throughout its physical life. However,
the ink is not being ejected from the nozzle at constant intervals. In the periods when there is no ejection, the ink hardens in the nozzle and the meniscus may be
destroyed.
Therefore, restoring these conditions is a mandatory requirement for using the piezo head in a stable condition. Accordingly, a piezo type system is provided with a
cleaning unit and it would be no exaggeration to say that the reliability of the cleaning system is more important than the ejection. (Causes of nozzle clogging include dust
and hardening of the ink that has been left too long.)
3. Printing sequence
The piezo head is most stable when ink is being ejected regularly. Therefore, ink is ejected from all nozzles at certain regular intervals during printing. Naturally, it would
be wrong if this were to be ejected onto the media so a place for this ejection is provided near the cleaning unit. (For flushing: the flushing box)
After the user has purchased a plotter, this operation is required once only and it is intended to enable the head to print by filling the head with ink from the ink cartridges.
ink filling uses the cleaning unit pump motor to suck ink from the ink cartridges until it arrives at the head.
This operation is to restore the head to normal condition by removing any foreign matter clinging to the head face or when the ink at the ends of the nozzles has hardened.
Pressure chamber
Ink Damper
(12) Scroller
(5) Control Box (9) Pressure Lever Knob
Front View
Name Function
Operating Panel This is used to operate the RJ-800 Series Plotter and when all types of settings are made.
Left Cover A plastic cover fitted to the left sheet metal frame.
Right Cover A plastic cover fitted to the right sheet metal frame.
Control Box Contains the main board and power supply to work the RJ-800 Series plotter.
The box opens when the screw below the front of the plotter is removed.
Pressure Lever Used when media is being mounted. Insert the media when the lever is up. Lower it when the media has been positioned.
Pressure Lever Knob Hold this part when moving the lever up and down.
Y Rail Cover A metal cover fitted to the rear sheet metal cable guide.
Scroller Adjusting Screw This is used when setting roll media to adjust the roll media to the right or left.
Ink Cartridge Slots This where the ink cartridges are inserted.
Waste Fluid Box This contains absorbent material. The absorbent material should be replaced when a message appears on the panel.
Flushing Box
Paper Keeper Right
Paper Sensor F Assembly Paper Keeper
Drive Shaft Paper Keeper Blade Right
Left
Movable Side Pressure Unit
Paper Keeper
Blade Left
Pressure Arm
Fixed Grid roller
Pressure roller
Paper Bracket
Uniformity
Springs
Name Function
X Motor The X Motor is screwed to the left frame by the motor mounting.
This motor is fitted with a media feed encoder.
X Speed Reduction Pulley Fastened to the drive shaft by a set screw. If fits between the left sheet metal frame and the drive shaft bearing plate.
Speed Reduction Belt This is the belt that transfers power from the X Motor to the X speed reduction pulley.
Drive Shaft This shaft is for transporting the media. It is supported by the bearing holder. The bearing stopper is screwed to take the FG on
the left side.
Flushing Box This is a plastic case inside the right bearing holder the containing absorbent material. This is the place for flushing to prevent
ink drying out during printing.
Movable Side Pressure Unit The pressure roller is held in the pressure arm by the pressure roller shaft and moved up and down by the turning of the
pressure cam.
The pressure spring exerts a downward force on the pressure arm, pushing the pressure roller against the grid roller, where the
media is held and fed.
The grid roller is fastened to the drive shaft and must move with the drive shaft.
Since this unit is movable, the grid roller can not he fastened with a set screw but is made to move with the shaft by the grid
fixer.
Fixed Side Pressure Unit The structure of this unit is the same as the movable side but the grid roller is fixed to the drive shaft with a set screw.
The unit is screwed to the X Rail.
Paper Bracket Paper brackets are provided so that the media does not fall down between the fixed side pressure unit and the movable side
pressure unit. Uniformity springs are provided between the paper brackets, which are free to move according to the size of
media being used.
Suction Fan These fans hold down the media to keep it from floating up and touching the head.
Name Function
Paper Sensor F Assembly Detects the edge of the media when media is mounted. Fixed to the X Rail by a metal plate.
Paper Sensor R Assembly When media is mounted, this detects the end of the media in the case of cut sheet media, and whether or not media is available
in the case of roll media. Fixed by a metal plate to the X reinforcing R plate .
Pressure Shaft The shaft that operates the pressure cam that moves the pressure arm up and down. (Refer to Exploded Drawings CAT5003 to
CAT5005)
Cover Switch
Y Drive Pulley
Steel Belt
Y Motor
Plotting Board
Cutter Groove
Head Cover
Head Mount
Y Return Pulley Fastened to the left frame by the return pulley shaft. The pulley is moved up and down by turning the
adjusting screw when the steel belt tension is being adjusted.
Steel Belt The belt for moving the cursor. It is attached to the cursor by a stepped screw.
Head Board This is a relay board for ejecting ink. It has a sensor that looks at printing timing.
Tube Guide A film for gathering the ink tubes. It is fitted by wrapping around the Y Cable.
Plotting Board This is a flat plate with many perforations to hold down the media. This is where the plotting is done. It is
fastened to the X Rail by means of the plotting plate fixer.
Cutter Groove This is a groove in front of the plotting board where the media is cut.
Pressure Link The force of the pressure lever is transferred to the pressure shaft by means of an intermediate pressure
plate.
Cover Switch This detects the opening and closing of the front cover. It is screwed to the right frame by a sensor mounting
plate.
The plotter will not work when the cover is open.
Lever Sensor This detects up and down movement of the pressure lever. It is screwed to the right frame by a sensor
mounting plate.
The plotter will not work when the lever is up.
Waste Fluid Box Detector Switch This detects whether or not the waste fluid box is mounted. It is screwed to a metal plate.
Plotting is not possible when the waste fluid box is not mounted.
Cutter Solenoid
Cutter Blade
T Fence
Cursor
Connecting Screw
H Adjustor A
Damper Fixer
Head Unit
Ink Tubes
Wiper
Extension Tubes
Pump Transfer
Assembly Gears Cap Assembly
Maintenance Frame
Transfer Gears
Cap Assembly This is a rubber cap to prevent the Heads drying out and for sucking ink.
Pump Assembly This pump is for sucking ink when filling and cleaning.
Wiper This is for removing excess ink and dust from the head face during cleaning.
Pump Motor Assembly This is the motor for turning the pump. A pinion is pressed onto the motor shaft.
It is screwed to the maintenance frame plate.
There are two speed reduction gears and an idler gear between the motor and pump.
Maintenance Frame This the metal plate that holds the maintenance unit. If this is removed the maintenance unit can be removed in one piece. It is
screwed to the X Rail.
Cartridge Pipe
Ink Needle
Connecting Screw
Cartridge Switch
Cartridge Side Plate
Cartridge Base
Ink Detection Sensor
Name Function
Ink Detection Sensors These are the sensors that let you know when the ink is nearly out. They are screwed to the cartridge sides. There are
four, one for each color.
Cartridge Switches These are switches to let you know whether special cartridges are mounted. They are screwed to the cartridge sides.
Printing is not possible if special cartridges are not mounted. There are four, one for each color.
Cartridge Present/Absent Switch These switches detect whether or not cartridges are present. They are screwed to the cartridge sides. There are four,
one for each color.
Ink Needles The needle pierces the cartridge and supplies ink to the tube.
Cartridge Pipes Stainless steel pipes carry inks from the cartridges to the Heads.
G R
K C M Y Green
K Red
Black
C M
Black: Cyan: Magenta: Yellow: Cyan B Magenta
360 dpi spacing, 180 dpi spacing, 180 dpi spacing, 180 dpi spacing, Blue
128 pores 64 pores 64 pores 64 pores
Because the black and color heads have different resolutions and numbers of Mix magenta and yellow to produce red.
pores, when printing in color mode, there is no ejection from the even numbered • For uni-directional printing, the ejection sequence is magenta then yellow.
pores of the black head. • For bidirectional printing, the forward travel ejection sequence is magenta then
yellow and the return travel sequence is yellow then magenta.
Distance to media surface
A slightly different color is seen if the ejection sequence changes and banded
The distance to media surface (the distance from the head nozzle face to the striping may appear in some images.
media) is about 2.0 mm. As shown in the diagram below, because of the time lag Therefore, uni-directional printing is used where image quality takes priority and
from ejection to impact, in the case of bidirectional printing the ejection positions bidirectional printing is used where speed is required.
must be adjusted so that the points of impact on the forward and return strokes
will coincide. In this plotter, this adjustment is called “Reciprocal Printing Position
Alignment”. (BAC2080) Plotting modes
Offset of ejection positions This plotter has the following six plotting modes:
1. Monochrome mode : High speed plotting
Return travel Forward travel 2. Monochrome mode : Standard plotting
3. Monochrome mode : High quality plotting
Distance to media surface: 4. Color mode : High speed plotting
2.0 mm approx. 5. Color mode : Standard plotting
6. Color mode : High quality plotting
Impact position
K1 Return travel
1 1
128 pores
360dpi
9.03 mm
(256 units)
128 pores
Return travel K128
9.03 mm
(256 units)
Forward travel
K128
720dpi
Forward travel 360dpi 360dpi
Return travel
3. Monochrome high quality plotting mode 4. Color high speed plotting mode
K1 C1
2-pass, uni-directional 720 dpi x 720 dpi 2-pass, bidirectional 360 dpi x 360 dpi
1 1
128 pores 127 units 360dpi 126 units 180dpi
9.03 mm Forward travel
(256 units) K1
64 pores Forward travel
9.03 mm
1 (256 units) 1
129 units
130 units
K128 C1 C64
Forward travel
Return travel
1 1
128 pores 127 units K128 64 pores
9.03 mm 9.03 mm
(256 units) Forward travel (256 units)
C64
Forward travel
720dpi 360dpi
360dpi 180dpi
Forward travel 1
360dpi 720dpi
180dpi
180dpi
2. Optional Boards
Name Type
Extended I/F Ethernet Board RJ8-ETH12
Extended Memory Extended Memory (8 MB) SIM8M
Extended Memory (16 MB) SIM16M
Extended Memory (32 MB) SIM32M
3. Explanation of Boards
J002
Pin No. Signal Name Details
1 SE–OFF2 Switch condition detection signal
2 NEUTRAL–1 AC Input
3 LINE–1 AC Input
4 LINE–2 AC Output
5 SW–OFF1 Switch condition detection signal
6 NEUTRAL–2 AC Output
J003
Pin No. Signal Name Details
1 +5V Power output
2 Gnd Power input
3 +24V Power output
4 POWER Gnd Power input
5 POWER Gnd Power input
6 AC_SWITCH Switch data output
7 +5V Power output
8 Gnd Power input
9 +24V Power output
10 POEWR Gnd Power input
11 +42V Power output
12 POEWR Power off input
J004
Pin No. Signal Name Details
1 +24V Power
2 Gnd Ground
J301
Pin No. Signal Name Details
1 Normal_OPEN Cover sensor signal
2 Gnd Ground
3 Normal_CLOSE Cover sensor signal
J1
Pin No. Signal Name Details b4 +5V Power
a1 NC b5 +5V Power
a2 NC b6 +5V Power
a3 NC b7 STATUS3 Control signal
a4 +5V Power b8 STATUS1 Control signal
a5 +5V Power b9 /INTE Control signal
a6 +5V Power b10 NC
a7 STATUS2 Control signal b11 /RD Control signal
a8 STATUS0 Control signal b12 Gnd Ground
a9 /E_BUSY Control signal b13 D23 Data signal
a10 /WR Control signal b14 D21 Data signal
a11 /ENET Control signal b15 D19 Data signal
a12 Gnd Ground b16 D17 Data signal
a13 D22 Data signal b17 Gnd Ground
a14 D20 Data signal b18 D31 Data signal
a15 D18 Data signal b19 D29 Data signal
a16 D16 Data signal b20 D27 Data signal
a17 Gnd Ground b21 D25 Data signal
a18 D30 Data signal b22 Gnd Ground
a19 D28 Data signal b23 Gnd Ground
a20 D26 Data signal b24 A13 Address signal
a21 D24 Data signal b25 A11 Address signal
a22 Gnd Ground b26 A9 Address signal
a23 A14 Address signal b27 Gnd Ground
a24 A12 Address signal b28 A7 Address signal
a25 A10 Address signal b29 A5 Address signal
a26 A8 Address signal b30 A3 Address signal
a27 Gnd Ground b31 Gnd Ground
a28 A6 Address signal b32 Gnd Ground
a29 A4 Address signal
a30 A2 Address signal
a31 Gnd Ground
a32 NC
b1 /RD Control signal
b2 NC
b3 /RESET Control signal
MSLOT1
Pin No. Signal Name Details b5 A3 Address signal
a1 FG FG b6 Gnd Ground
a2 Gnd Ground b7 A7 Address signal
a3 A0 Address signal b8 A9 Address signal
a4 A2 Address signal b9 A11 Address signal
a5 A4 Address signal b10 Gnd Ground
a6 Gnd Ground b11 Gnd Ground
a7 A6 Address signal b12 D1 Data signal
a8 A8 Address signal b13 D3 Data signal
a9 A10 Address signal b14 D5 Data signal
a10 A12 Address signal b15 D7 Data signal
a11 Gnd Ground b16 Gnd Ground
a12 D0 Ground b17 D9 Data signal
a13 D2 Data signal b18 D11 Data signal
a14 D4 Data signal b19 D13 Data signal
a15 D6 Data signal b20 D15 Data signal
a16 Gnd Ground b21 Gnd Ground
a17 D8 Data signal b22 /OE Control signal
a18 D10 Data signal b23 NC
a19 D12 Data signal b24 /INT Control signal
a20 D14 Data signal b25 STATUS1 Control signal
a21 Gnd Ground b26 STATUS3 Control signal
a22 /OPT_CS Control signal b27 +5V Power
a23 /WE Control signal b28 +5V Power
a24 /BUSY Control signal b29 +5V Power
a25 STATUS0 Control signal b30 /RESET Control signal
a26 STATUS2 Control signal b31 NC
a27 +5V Power b32 NC
a28 +5V Power
a29 +5V Power
a30 NC
a31 NC
a32 NC
b1 Gnd Ground
b2 Gnd Ground
b3 A1 Address signal
b4 A3 Address signal
[End]
Head
Yes
Media leading edge detection < Is media over XF? > [Move media back until XF goes off]
No
[Move media forward until XF goes on] < Moved 1300 mm back? > Yes
No
No
< Moved 100 mm forward? > Yes < XF off? >
No Yes
< XF on? >
Yes
[End]
A direction B direction
Carriage
Maintenance Unit
No
Media Width Detection < In the carriage over the maintenance unit? > [Move carriage to maintenance unit]
Yes
[x = reflection sensor reading of position with no media]
[Move carriage to a position where the reflection sensor comes over the media a = reflection sensor reading]
[Move 5 mm towards A, b = reflection sensor reading]
[Move 5 mm towards B, c = reflection sensor reading]
[Media edge (z) = (x + (a + b + c) / 3) / 2]
[Move carriage slowly towards B to a position where reflective sensor value is z]
Yes
< Moved 200 mm? > [Media detection error]
No
< Is reflective sensor value z ? > No
Yes
[e1 = encoder count]
[Move carriage to a position where the reflective sensor comes over the media]
[Move carriage slowly towards A to a position where reflective sensor value is z]
Yes
< Moved 50 mm? >
No No
< Is reflective sensor value z ? >
Yes
[e2 = encoder count]
Head
Media trailing edge detection [Move media forward until XF goes off]
[End]
No
< 20 msec elapsed ? >
Yes
[Increase PWM torque]
No
< Move 5 pulses ? >
No
Yes < 20 msec elapsed ? >
Yes
Yes
Origin < Inside origin flag ? > [Move (200 mm) towards A while monitoring Origin sensor off]
Detection No
Yes
< Moved 200 mm ? > [Faulty sensor error]
No
< Origin sensor off ? >
Yes
[Move 1 mm towards A and set origin sensor off]
[Infer A0 size]
[Move 5 mm towards B]
[Move 10 mm towards B]
[Move 5 mm towards A]
[Move to origin]
[End]
(1)
(2)
Maintenance Unit
[Move 5 mm forward]
(45 mm in the case of a retry)
[Move 5 mm back]
No
< Tried 3 times ? >
Yes
Yes
Monochrome Printing Action < Are you plotting with media already mounted when power was switched on ?> [Pull media 300 mm forward]
No
Yes
< Did you wait for 20 minutes after initialization ? > [Pull media 250 mm forward]
No
[Pull media 150 mm forward]
[Move to position for starting to plot]
< Plotting Mode ?>
High Speed Standard High Speed
360x360: 1-pass bidirectional 720x720: 1-pass bidirectional 720x720: 1-pass bidirectional
[Move carriage and print] [Move carriage and print] [Move carriage and print]
[Move media 8.82 mm forward] [Move media 4.41 mm forward] [Move media 4.41 mm forward]
No No No
< Printing finished ? > < Printing finished ? > < Printing finished ? >
Yes Yes Yes
[Move media 4.30 mm forward] [Move media 4.30 mm forward] [Move media 2.15 mm forward]
No No No
< Printing finished ? > < Printing finished ? > < Printing finished ? >
Yes Yes Yes
• Head cleaning
This function is to remedy head nozzle blockage.
When ink is ejected by the pump attached to the capping unit, head maintenance is carried out by wiping and rubbing actions.
Cleaning modes include normal cleaning and powerful cleaning as well as periodic cleaning after each hour of accumulated printing time.
When the panel cleaning key is pressed, normal cleaning is done first.
After that, if the cleaning key is pressed again before three pages have been plotted, powerful cleaning will be carried out automatically.
• Head washing
This function is operated only from Self-Diagnostic mode. (Refer to BAC2160)
It is a function intended for removing ink from the heads and tubes and for washing them when the plotter is shipped and whenever it is moved.
The operation is broken into the following three stages. You will need the head washing jig. (Refer to CAT2000)
(1) Suck out the ink from the head and ink tube. (Do this with no ink cartridge)
(2) Suck out the washing fluid and wash the head and ink tube. (Install the washing jig in place of the cartridge)
(3) Suck out the washing fluid, leaving the head and ink tube empty)
If “Black & Color” is selected, do steps (1) to (3) above for black and then repeat steps (1) to (3) above for color.
“Black & Color” washing takes about 20 minutes.
• Initial filling
This is a function to restore plotting capability after head washing by filling the head tube with ink.
This will be done automatically once only when power is switched on after head washing (except in Self-Diagnostic Mode).
If a “Not yet filled” message appears when the power is switched on, install the ink cartridges. Initial filling will then proceed automatically.
Initial filling can also be forced in Self-Diagnostic Mode. (Refer to BAC2040)
Don’t switch off the power during initial filling.
The plotter contains the following five stored test patterns, any of which can be output directly by keys.
Stored Test Patterns
No. Name of stored test pattern Name of direct keys Purpose and Details Reference page
Plotting pattern that can be output and shown to agents and visitors at exhibitions, etc.,
without a host computer being connected.
1 Pattern for presentation [Shift]+[PLOT LAYOUT] It is an A3 size pattern combining a text section showing the features of IJX products and PAT1000
an appealing test pattern (mechanical drawing).
• It is affected by the plotting mode set on the panel.
Color palette for the user to decide colors for lines and painting.
2 Color palette [Shift]+[QUALITY/SPEED] Output matches the media that is mounted. PAT2000
• It is affected by the plotting mode set on the panel.
Print quality adjustment pattern for obtaining the best printing quality.
Mount A3 or bigger cut media or roll media.
Pattern A is for adjusting the Repeatability printing position of the black head.
3 Fine adjustment of print quality [Shift]+[CLEANING] PAT3000
Pattern A is for adjusting the Repeatability printing position of the color head.
Pattern C is for aligning the printing positions of the black and color heads.
• It is not affected by the plotting mode set on the panel.
Outputs the user information currently set in the plotter
4 Setup List [Shift]+[MEDIA] A4 size, settings are output as test. PAT4000
• It is not affected by the plotting mode set on the panel.
Have this output in the field when trouble related to plotting (image quality and printing
precision) has occurred and use this picture as the basis for using the Maintenance Manual
to locate the cause.
5 Pattern for Consultation [Shift]+[Color/Monochrome] A3 size, the pattern has 7 mixed colors for seeing image quality and printing precision. PAT5000
It is arranged so that if A1 or A0 media is mounted, the A3 pattern + a part within the
pattern will be printed over the full Y direction.
• It is affected by the plotting mode set on the panel.
1. Make sure no data are being received then mount an A3 or larger sheet of cut
media or roll media in the plotter.
2. Start plotting by pressing [Shift]+[PLOT LAYOUT] at the same time.
During plotting, [Printing ] will appear in the liquid crystal display unit.
Enables the user to determine colors for lines and in-fill painting.
1. Make sure no data are being received then mount an A3 or larger sheet of cut
media or roll media in the plotter.
This plots patterns shown in the diagram on the right for making fine adjustments of printing
quality. Print Quality Fine Adjustment
• Pattern A is for adjusting the Repeatability printing position of the black head.
• Pattern B is for adjusting the Repeatability printing position of the color head.
• Pattern C is for aligning the printing positions of the black and color heads.
1. Make sure no data are being received then mount an A3 or larger sheet of cut media or roll
media in the plotter.
2. Start plotting by pressing [Shift]+[CLEANING] at the same time.
During plotting, [Accur. Adj Plot] will appear in the liquid crystal display unit.
3. Choose the best precision from lines 1) to 7) in patterns A, B and C and make adjustments
using the following procedures.
4. [Pattern A: 5] is displayed.
Use the setting value + and - keys to enter the number of the best image and press
[ENTER].
5. [Pattern B: 5] is displayed.
Use the setting value + and - keys to enter the number of the best image and press
[ENTER].
6. [Pattern C: 5] is displayed.
Use the setting value + and - keys to enter the number of the best image and press
[ENTER].
7. [[User 1] Plot OK] is displayed.
The specified values are now stored in the plotter.
This prints out a list of user data currently set in the plotter.
1. Make sure no data are being received then mount an A4 or larger sheet of cut media or roll media in the plotter.
2. Start plotting by pressing [Shift]+[Print Settings] at the same time.
During plotting, [Printing ] will appear in the liquid crystal display unit.
Setup List
Panel Information Serial No. = BB68020001
Color/Mono = Color Type = RJ-801C ! Error !
Plot Mode = Quality PROM = V 1.09 0 : None [ ] 3 : None [ ]
Layout = Best NVRAM = V 1.00 1 : None [ ] 4 : None [ ]
Roll/Cut = Cut Optional Memory = 64MB 2 : None [ ] 5 : None [ ]
User Setup Pen Set
User = 1 Step = 0.025 mm PenPrio. = Command
Media = Coat Position = LL PenNo. Width Color No. Head Joint
Line/Image = Image Terminate = Special 0 0.25 mm 0 Circle Circle
(100, 100, 100, 100) OnlineTimer = 30 sec 1 0.18 mm 1 Circle Circle
( 80, 80, 80, 90) Resolution = 720 dpi 2 0.18 mm 2 Circle Circle
Command = HP-GL, GL2 Plot Area = Normal 3 0.25 mm 3 Circle Circle
Plotter ID = 759X Overwrite = Last 4 0.35 mm 4 Circle Circle
Origin = Center CutPaperRotate = On 5 0.25 mm 5 Circle Circle
Roll Set 6 0.25 mm 6 Circle Circle
InkDryTime = 30 sec 7 0.25 mm 7 Circle Circle
PageSize = Auto 8 0.25 mm 8 Circle Circle
Blank Pos = Normal 9 0.25 mm 9 Circle Circle
Direct. = Command 10 0.25 mm 10 Circle Circle
Margin = Normal 11 0.25 mm 11 Circle Circle
LayoutTimer = 120 sec 12 0.25 mm 12 Circle Circle
Application 13 0.25 mm 13 Circle Circle
Scale = 50.0% Dist. Adj 14 0.25 mm 14 Circle Circle
Mirror = Off Data X = 1000.00 15 0.25 mm 15 Circle Circle
Rotate = 0° Data Y = 1000.00
Copy = 1 RealX = 1000.00 RS-232C Centro
Halftone = Speed RealY = 1000.00 BaudRate = 9600bps Mode = Bi Centro
Data = 8Bit Timing = A-B
Utility Parity = None
ErrorDisplay = Off StopBit = 1Bit Network
Protocol = Hard IP Address = 192.034.043.015
CTSCont = Off
Have this pattern printed out in the field and use it in conjunction with the operation manual
to ascertain the cause of printing troubles (image quality and plotting precision).
The A3 size pattern uses 7 mixed colors to reveal image quality and printing precision.
It is arranged so that when A1 or A0 size media is mounted and printed, the A3 size pattern
and a part within the pattern will be printed over the entire range of the Y-axis.
1. Make sure no data are being received then mount an A3 or larger sheet of cut media or roll
media in the plotter.
2. Start plotting by pressing [Shift]+[Color/Monochrome] at the same time.
During plotting, [Printing ] will appear in the liquid crystal display unit.
When the image quality faults shown below have occurred, you can investigate the type of
problem by consultation based on reports using the location numbers on the consultation
pattern.
Self-Diagnostic Functions
This chapter explains about self-diagnostic functions that are not available to the user.
These functions are intended for use during manufacture, adjustment and maintenance
and include “Panel Diagnosis” operated from the panel and “Personal Computer Diagnosis”
operated by connecting a personal computer.
For the RJ-800C, since post-adjustment parameters (settings and mechanical constants)
are saved in non-volatile memory, due care is needed in using them.
1. Examination BAC1000
1.1 Memory Capacity RAM (Memory) Capacity: 8 MB BAC1010
1.2 Versions Firmware BAC1020
Parameters BAC1020
DIP Switches
1.3 Panel Keys Color/Monochrome BAC1030
LCD
LEDs and Buzzer
1.4 Sensors X Front, X Rear, Covers, Levers BAC1040
Origin, No Ink, No Cartridge, Special Cartridge, Media Edge
Temperature, Waste Fluid Tank
1.5 Encoder Encoder X BAC1050
Encoder Y
1.6 Fan Check Fan Check On BAC1060
Fan Check Off
1.7 Network Board BAC1065
1.8 History Maintenance K Head Ejections: **kdot BAC1070, BAC1071, BAC1072
(Head Nozzle Ejection Count) K Wiping Count: **
K Rubbing Count: **
C Head Ejections: **kdot
C Wiping Count: **
C Rubbing Count: **
W Wiping Count: **
W Rubbing Count: **
Quantity of Ink in Waste Fluid Tank
Black Ink Remaining
Cyan Ink Remaining
Magenta Ink Remaining
Yellow Ink Remaining
CPU System and Mechanical System Errors Failure Error 1 BAC1072
(Last error message display) :
Failure Error 7
1.9 Head Drive Waveform VK Disconnect Head Cable BAC1080
Press [ENTER] to end
KC1
CHG
ND2
ND1
TR1
FLUSH
2. Adjustments BAC2001
2.1 Capping Position Adjustment BAC2010
2.2 Head Height Measurement Zone 0: 0.** mm BAC2020
:
Zone 12: 0.** mm
2.3 Skew Verification BAC2030
2.4 Head Rank Input (including Initial Filling) Black Rank: *** BAC2040
Color Rank: ***
Filling Black & Color
Black
Color
2.5 Head Nozzle Verification Printing BAC2050
Normal Cleaning (Black & Color/Black/Color)
Forced Cleaning (Black & Color/Black/Color)
2.6 Black Head Tilt Verification Printing BAC2060
2.7 Color Head Tilt Verification Printing BAC2070
2.8 Repeatability Printing Positioning Black Differential BAC2080
Color Differential
2.9 CW Adjustment Left Margin BAC2090
Gap
2.10 Zone Delay Compensation Zone 0: -*** mm BAC2100
:
Zone 12: *** mm
2.11 Flush Pointer Adjustment Black Pointer BAC2110
Color Pointer
2.12 Media Feed Distance Compensation BAC2120
2.13 Front-to-Head, Cutter-to-Head Top Distance BAC2130
Distance Adjustment Bottom Distance
2.14 Rear Sensor Position Adjustment BAC2140
2.15 Test Print Head Printing Verification BAC2150
Adjustment Parameters
2.16 Head Cleaning Black & Color BAC2160
Black
Color
3. Cleaning BAC3000
3.1 Normal Black & Color
Black
Color
3.2 Strong
4. Test Printing BAC4000
4.1 Head Printing Verification
4.2 Adjustment Parameters
5. Parameters BAC5000
5.1 Initialization Capping Position BAC5010
X Encoder Resolution
Zone Delay
Head Height
Maintenance History Black Head
Color Head
Wiper
Error History
Serial Number
Complete Initialization
5.2 Updating Capping Position BAC5020
Head Rank Black
Color
Print Positioning Black Delay
Color Delay
Cap
Media Transport Distance
Mechanical Parameters Head-to-Edge Sensor
X Front-to-Head
Head-to-Cutter
X Front-to-X Rear
Head Height Head Height [00] to [22]
Zone Delay Delay [00] to [22]
6. Aging BAC6000
6.1 Carriage Motor BAC6010
6.2 Media Feed Motor BAC6020
6.3 Cutter BAC6030
6.4 Maintenance Unit BAC6040
6.5 Head Black BAC6050
Color
These pages deal with the hidden diagnostic functions of the Inkjet Plotter. These hidden (Menu Up and Down, Back, Value + and –, ENTER)
diagnostics are mainly intended for examining boards and determining mechanical and Note 4: To terminate diagnostics mode, press [CANCEL] while holding down the [Shift]
firmware adjustment parameters. These functions are incorporated into the plotter firmware key when the Diagnostics Menu is displayed.
but they are not disclosed to end users. They are enabled by applying power to the plotter Note 5: To feed media, press [MENU] while holding down the [Shift] key when the
while holding down several special panel keys. It is not possible to access the hidden Diagnostics Menu is displayed.
diagnostic functions from the normal plotter mode. Updated firmware adjustment
parameters can be registered by exiting diagnostic mode or by switching off the power. Terminal
Firmware adjustment parameters are also registered when there is a serious MOE failure 1 Power supply to the plotter is off
error on adjustment. The plotter will be reset on exiting diagnostic mode. Diagnostic 2 Switch power on
functions are as follows. 3 Press the [CANCEL] + [CLEANING] + [MENU] keys and hold them down until the Panel
LCD has finished displaying the firmware version.
Table 1: Hidden diagnostic functions 4 The terminal will display the hidden diagnostics menu, the panel display will be normal.
Item Details X and Y excitation remains off.
Verification of RAM capacity, version, panel, sensors, encoders, fans,
Examination Note 1: Panel operation is the same as for display mode.
history and waveform
Manufacturing processes, adjustments on head replacement and Note 2: Communication parameters are 9600 bps, 8 data bits, 1 stop bit, no parity,
Adjustment hard-wired handshake and no CTS control.
adjustments to media feed system
Cleaning Mode specified cleaning
Test printing Head nozzle verification printing, adjustment parameters The main ways in which hidden diagnostics mode differs from normal mode are noted
Parameters Initialization, updating below:
Aging Carriage motor, media feed, cutter, maintenance unit, head
• X and Y drives are enabled even with the cover open. The panel LCD does not display
“Cover Open”. However, in Aging, drives X and Y are disabled if the cover is open.
Hidden diagnostic operations can be performed either from the panel or from a terminal • Normal panel operations are enabled in online diagnostics, but normal mode parameters
connected to the serial port. However the methods of starting hidden diagnostics for panel can not be changed in panel diagnostics.
operations and for terminal operations are different. The important points about starting are
noted below.
Panel
1 Power supply to the plotter is off
2 Switch power on
3 Press the [CLEANING] + [MENU] + [Shift] keys and hold them down until the Panel LCD
has finished displaying the firmware version.
4 The panel LCD will display “DIAG: EXAM”. X and Y excitation remains off.
Note 1: The system will not revert to normal mode even if there is no key entry for three
minutes.
Note 2: Roll media mode is set automatically.
Note 3: Panel keys that can be operated are [CANCEL] and the keys for menu display
Panel To exit Diagnostics, press the [CANCEL] key while holding down the < DIAGNOSIS >
[Back] key. 1) Examination 2) Adjustment
3) Cleaning 4) Test Print
Menu Up 5) Parameter 6) Aging
ENTER 7) Diagnosis End
DIAG: Exam Examination Menu
Back > Please input menu number
Menu Down Menu Up
ENTER
DIAG: Adjustment Adjustment Menu Enter a menu number and press [Return]. If an invalid number is entered, the
Back same menu will appear again. To return to the Diagnostics Menu from any item
Menu Down Menu Up menu, press the [ESC] key on the terminal.
ENTER
DIAG: Cleaning Cleaning Menu
Back
Menu Down Menu Up
ENTER
DIAG: Test Print Test Print Menu
Back
Menu Down Menu Up
ENTER
DIAG: Parameter Parameter Menu
Back
Menu Down Menu Up
ENTER
DIAG: Aging Aging Menu
Back
Menu Down
Startup under DOS requires a personal computer that is capable of being booted
from a floppy disk and has the startup program CTERM installed.
To start up Diagnostics, switch off the power to the personal computer and plotter,
insert a RS-232C cable in the online connector of the plotter and carry out the
following procedure.
(1) Switch on the personal computer and start CTERM (or CT).
How to Start Personal Computer Self-Diagnosis : Starting under PC-9801 DOS Model Name: R J – 8 0 i C BAC0030
How to Start Personal Computer Self-Diagnosis : Starting under Windows 3.1 Model Name: R J – 8 0 i C BAC0040
To start up under Windows 3.1, switch off the power to the personal computer and (4) Under “Settings (S)”, select “Terminal Settings (P)”, match the following
plotter, insert a RS-232C cable in the online connector of the plotter and carry out settings and click “OK”.
the following procedure. • Terminal mode Auto-wrap, sound warnings
• Display size 80
(1) Switch on the personal computer and start Windows 3.1. • Display font MS Gothic or MS ??
(2) Under “Accessories”, select “Terminal”. (Double click) • Cursor shape Square, blinking
For first connection (3) (How to register) • Character code conversion method None
If already registered (6) • Scroll bar display Terminal uses FC keys, Arrow
(3) Under “Settings (S)”, select “Terminal Emulation (T)” then “VT-100 keys, Ctr key
compatible” and click “OK”. • Buffer size 100
How to Start Personal Computer Self-Diagnosis : Starting under Windows 3.1 Model Name: R J – 8 0 i C BAC0040
How to Start Personal Computer Self-Diagnosis : Starting under Windows 3.1 Model Name: R J – 8 0 i C BAC0041
(5) Under “Settings (S)”, select “Communications Parameters (C)”, match the (6) Under “File”, select “Filename for Storage (A)”, enter a file name and drive,
following settings and click “OK”. then click “OK”.
(7) Under “File”, select “Open”, then select a file (example: rj-800.Trm) and click
“OK”.
How to Start Personal Computer Self-Diagnosis : Starting under Windows 3.1 Model Name: R J – 8 0 i C BAC0041
How to Start Personal Computer Self-Diagnosis : Starting under Windows 95 Model Name: R J – 8 0 i C BAC0050
To start up under Windows 95, switch off the power to the personal computer and (5) The screen changes. Click the “t” mark next to “Connection Method” at the
plotter, insert a RS-232C cable in the online connector of the plotter and carry out bottom of the screen, select the interface port to be connected and click “OK”.
the following procedure.
How to Start Personal Computer Self-Diagnosis : Starting under Windows 95 Model Name: R J – 8 0 i C BAC0050
How to Start Personal Computer Self-Diagnosis : Starting under Windows 95 Model Name: R J – 8 0 i C BAC0051
(6) The screen changes. Select the [v] marks next to the various port parameters, (7) The screen changes, Click the [x] mark at the top right of the screen to save
match the settings shown below and click “OK”. and exit.
How to Start Personal Computer Self-Diagnosis : Starting under Windows 95 Model Name: R J – 8 0 i C BAC0051
Examination Model Name: R J – 8 0 i C BAC1000a
This is intended for board checking. X and Y excitation is not turned on by Panel and terminal operations for the selection of items for board examination are
selecting “Examination” from the Diagnostics Menu. The X and Y excitation shown below.
condition will be preserved as it is at the time you select an item to be examined.
Items to be examined are as follows. Panel To return to the Diagnostics Menu from the Examination Menu, press
[Back].
Item Details
Memory Capacity Check memory capacity Menu Up
Versions Programs, Backup parameters, DIP Switches ENTER
EXAM: Memory Capacity Memory Capacity Display
Panel Keys, LCD, LEDs, Buzzer
Back
XF, XR, Covers, Levers, Origin, Ink out, No cartridge, Special Menu Down Menu Up
Sensors ENTER
cartridge, Media edge, Thermistor, Waste fluid tank
Encoders X-axis (media feed), Y-axis (carriage) EXAM: Version Version Display
Back
Fans Check on/off Menu Down Menu Up
History Maintenance, Major failure ENTER
Head Waveform Check head drive waveform EXAM: Panel Panel Check
Back
Menu Down Menu Up
ENTER
EXAM: Encoder Encoder Check
Back
Menu Down Menu Up
ENTER
EXAM: Sensor Sensor Check
Back
Menu Down Menu Up
ENTER
EXAM: Fan Fan Check
Back
Menu Down Menu Up
ENTER
EXAM: Option Board Initialize Data Display
Back
Menu Down Menu Up
ENTER
EXAM: Record History Display
Back
Menu Down Menu Up
ENTER
EXAM: Head Drive Check Head Drive Waveform
Back
Menu Down
Terminal To select an item, enter its menu number and press [Return]. If an
invalid number is entered, the same menu will appear again. To
return to the Diagnostics Menu from the Examination menu, press the
[ESC] key on the terminal.
This procedure is used to check the capacity of the memory on a board. When
this item is selected, the memory capacity is displayed on the panel or terminal.
Panel
Ram Capacity: 8 MB
Press [ENTER] to shift to “EXAM: Version” or [Back] to shift to “EXAM: Memory
Capacity”.
Terminal
< EXAMINATION/CAPACITY >
Ram Capacity 8 MB.
Please confirm the content mentioned above. (If return, exit.)
Return to the Examination Menu by pressing the [Return] key or the [ESC] key.
Other terminal keys are ignored.
Panel
Menu Up
VER: Firm 1.00a Program version display
Menu Down
Terminal
< EXAMINATION/VERSION >
Firmware version is 1.00a
Backup Parameter Version is 1.00
Dip Sw is 0xFF
Please confirm the content mentioned above. (If return, exit.)
Return to the Examination Menu by pressing the [Return] key or the [ESC] key.
Other terminal keys are ignored.
This procedure is used to check panel keys, LCD, LEDs and buzzer. Terminal
< EXAMINATION/PANEL >
Panel LCD KEY LED check
Menu Up Menu Down LED shine next order date, error, color, mono, quality, normal, draft, suitable, long
plot, roll and cutting paper.
PANEL: Led Panel LED and buzzer check
Please confirm the content mentioned above. (If return, exit.)
Menu Down
Return to the Examination Menu by pressing the [Return] key or the [ESC] key.
Other terminal keys are ignored.
Press [ENTER] to shift to “EXAM: Sensor” or [Back] to shift to “EXAM: Panel”.
This procedure is used for checking, from displays on panel or terminal, the status of
sensors for XF (the X Front Sensor), XR (the X Rear Sensor), cover, lever, origin, no ink Menu Up
(K, M, C, Y), cartridge (K, M, C, Y), special cartridge, media edge sensor level, head
thermistor value and whether or not the waste fluid tank is present.
SENS: Cartridge OK Special cartridge sensor check
Menu Down Menu Up
Panel
SENS: Edge 004e Media edge sensor check
Menu Up
Menu Down Menu Up
SENS: Xf Paper Off X Front sensor check
SENS: Thermo 25°C Temperature sensor check
Menu Down Menu Up
Menu Down Menu Up
SENS: Xr Paper Off X Rear sensor check
SENS: Tank Existt Waste fluid tank sensor check
Menu Down Menu Up
Menu Down
SENS: Cover Open Cover sensor check
Return to the Examination Menu by pressing the [Return] key or the [ESC] key.
Other terminal keys are ignored.
This procedure is used to verify the values of X-axis (media feed) and Y-axis
(carriage) from displays on the panel or the terminal.
Panel
Menu Up
Menu Down
Terminal
Return to the Examination Menu by pressing the [Return] key or the [ESC] key.
Other terminal keys are ignored.
This procedure is used to verify that the fans are working by turning them on and
off.
Panel
Fan: On Fan goes off 10 seconds after starting
Fan: Off Displayed for 5 seconds after fan has gone off
Panel keys are ignored during fan on/off display. 5 seconds after displaying Fan
Off, the display will shift to “EXAM: Fan”.
Terminal
Fan On
Fan Off
This procedure is used to verify the initialization of network board data. Terminal
Option Board: None There is no network board. Option Board initialization in progress
No option board is.
Wrong Network Board
Network Board initialization error
Option Board: Wrong The network board is wrong.
Network Board initialization OK
An error has occured during After confirming the status of initialization of the Network Board from the
Option Board: Error
initialization of the network board.
messages shown above, press [Return] or [ESC] to return to the Examination
menu.
Option Board: OK Network board has been initialized.
After confirming the status of initialization of the Network Board from the
messages shown above, press [ENTER] to move to “EXAM: Record”
This procedure is used to verify the history of maintenance (head ejection count
and numbers of wipings and rubbings, the numbers of wipings and rubbings with
the wiper, volume of waste fluid, and the amount of ink remaining) and serious
failures (MOE type). Operations for the selection of history items are shown
below.
Panel
Menu Up
Menu Down
If [Back] is pressed while the History menu is displayed, the display will shift to
“EXAM: Record”.
Terminal
1) Maintenance
2) Error
Enter a menu number and press [Return]. If an invalid number is entered, the
same menu will appear again. Press the [ESC] key to return to the Examination
Menu.
K Wiping: 2 Number of times Black head wipings CRemainder: Full Number of ejections remaining to end of cyan ink
Menu Down Menu Up Menu Down Menu Up
K Rubbing: 2 Number of times Black head rubbings MRemainder: Full Number of ejections remaining to end of magenta ink
Menu Down Menu Up Menu Down Menu Up
Number of Color head ejections
C Head Count: 0M (Unit 1 Mdot) YRemainder: Full Number of ejections remaining to end of yellow ink
Menu Down Menu Up Menu Down
C Wiping: 2 Number of times Color head wipings
< EXAM/RECORD/MAINTENANCE > This procedure is used to verify the history of serious failures. CPU errors are not
included in the serious failure history. The history displays a maximum of seven
< EXAM/RECORD/MAINTENANCE > events. Panel and terminal displays are shown below.
Black Head
Panel
Nozzle Fire Count wiping time rubbing time
1200 2 2
Menu Up
Color Head Error 0 : Y Current Y over-current error
Nozzle Fire Count wiping time rubbing time
1200 2 2 Menu Down Menu Up
The display listing starts with the most recent event. Return to the Examination
History menu by pressing the [Return] key or the [ESC] key.
This procedure is used to verify the ejection drive waveform for the black and Terminal
color heads. (Note:) Since the selection of this item will try to drive the head
nozzles, the cable connected to the head board should be disconnected. < EXAMINATION/HEAD DRIVE >
HeadDrive: ND1
HeadDrive: TRI
Menu Down
This procedure is used for correcting media feed and printing position. This is The operations for selecting adjustment items on panel and terminal are shown
done by mechanical adjustments (head tilt) and firmware parameter adjustments. below.
If this item is selected when X and Y excitations are off, the X and Y excitations
will be turned on and the initialization sequence will be carried out. Items for Terminal: To select an item, enter its menu number and press [Return]. If an
adjustment are listed in Table 2-1. All these procedures are implemented during invalid number is entered, the same menu will appear again. Press the [ESC] key
production. When the head is replaced, head cleaning (followed by switching off to return from the Adjustments Menu to the Diagnostics Menu.
and replacing the head), head rank input, ink filling and print positioning are
implemented. CW adjustment, reciprocal printing positioning and zone delay < DIAGNOSIS/ADJUSTMENT >
compensation are carried out when the printing position is to be corrected after a
change of media type. If media feed is off, the media feed distance is 1) Home Position 2) Head Height Measurement
compensated. 3) Check Paper Move 4) Head Rank
5) Check Head Nozzles 6) Black Head Tilt
Table 2-1 Adjustment items 7) Color Head Tilt 8) Bi-Directional Print
Item Details 9) Uni Directional Print 10) Zone Delay
Capping Position Adjustment To adjust capping position parameters in the firmware 11) Flush Point 12) X Length
Head Height Measurement To obtain relative distance errors using the head height
measurement jig
13) XF-HEAD, HEAD CUTTER 14) Rear Sensor Position
Skew Verification To use sensor results to check for media skew 15) Test Print 16) Head Wash
Head Rank Input To enter a specific value for a specific head and fill inks
Head Nozzle Verification After filling inks, to check head nozzle ejection by print > Please input menu item number:
results
Black Head Tilt Verification To check head tilt by printing (mechanical adjustment)
Color Head Tilt Verification To check head tilt by printing (mechanical adjustment)
Repeatability Printing Positioning To align reciprocal printing position by printing
CW Adjustment To align the shafts of the two heads by printing and adjust
left margin
Zone Delay Compensation To correct reciprocal printing positioning by adjusting
zone delay
Flush Pointer Adjustment To adjust the position for flushing into the flushing box
Media Feed Distance Compensation To print a line in the X direction and enter its distance (X
resolution adjustment)
XF-XR Sensor Distance To measure the distance XF and XR sensors with cut
media
XF, Cutter-to-Head Distance To adjust top and bottom margins
Test Print To check head nozzles and adjust parameters (enter
serial numbers)
Head Cleaning Done after manufacturing and before head replacement
Panel
Menu Up
Menu Up
ENTER
AJST: Flash Point
AJST: Home Capping Position Adjustment
Back (AJST: Home) Menu Down Menu Up
Menu Down Menu Up
AJST: Measure High to next item with last ENTER AJST: X Length
Menu Down Menu Up
Menu Down Menu Up
AJST: Chk Paper Mov AJST: Top & Bottom
This procedure is used for aligning the capping position correctly by adjusting the
capping position parameters in the firmware.
When this item is selected, the plotter carries out the home position detection
sequence and then automatically pushes the carriage against the maintenance
unit to detect the carriage position at that time. The position displayed is the
distance from the home position flag.
Panel
Origin Detect
After the origin has been detected,
the capping position will be detected
Home Detect
After the carriage has moved to the capping position,
that position is displayed
Home: -74.000 mm
Press [ENTER] to update the capping positions and move to “AJST:
Measure High”, press [Back] to move to “AJST: Home” without updating
the capping position.
Terminal
< ADJUSTMENT/HOME POSITION >
Origin Detect
Home Position Detect
Home position is -74.000 mm from origin.
If press return key, home position will be updated.
Pressing the [Return] key will update the capping position and return to the
Adjustment Menu. Pressing the [ESC] key will restore the Adjustment Menu
without updating the capping position.
This procedure is used for measuring the head height (error relative to position) Terminal
and this is reflected in the creation of a zone delay. Measuring is done by fitting a
jig. If media is loaded when this item is selected, you will be asked to remove the < ADJUSTMENT/MEASURE/HEAD HEIGHT >
media. To terminate the procedure at this point, press [Back] on the panel or
[ESC] on the terminal. If media is removed and the carriage is free to move, it will (Please remove paper)
move to the position where the measuring jig is fitted. Measurement will begin
after it has been determined that the jig is fitted. The measuring point is the center Carriage moving.
of a zone. A0 and A1 machines have different numbers of zones. When this
procedure is terminated after measurements have been completed, the carriage Please set the measuring jig.
will return to the capping position. At present it has not been decided whether to If set, input return key.
carry out zone delay compensation and head height measurement.
Measuring head height, please wait.
Panel
Remove Paper If media is loaded Head height measurement completed
After media is removed and lever is down *** Result of Measurement ***
Carriage Move [0] 0 : 0 : 0 : 0 : 0
After carriage finishes moving to jig position [5] 0 : 0 : 0 : 0 : 0
[10] 0 : 0 : 0 : 0 : 0
Install Jig
[15] 0 : 0 : 0 : 0 : 0
After fig is fitted, press [ENTER].
[20] 0 : 0 : 0 : 0 : 0
Set high measure
After measurement is finished Remove measurement jig.
Zone 0: 0 µm The result is displayed
Next Menu Previous Menu Press [Return] to move carriage. Be careful.
Zone 12: 0 µm
Enter (update), Back
Remove Jig Pressing the [Return] key after the head measurement result has been displayed
Enter (update), Back will update the head height and you will be asked to remove the jig. Pressing
Caution! Enter to move Y Carriage returns to capping position when [ENTER] is pressed [Return] or [ESC] after the jig removal request has been displayed will display the
carriage movement warning and the carriage will return to the capping position.
Standard value: Head height measurement
Press [ENTER] to update head height and move to “AJST: ChkPaperMov”, Difference between maximum and minimum to be 0.3 mm or less
press [Back] to move to “Height Measurement” without updating
head height.
This procedure will feed a specific amount of paper (a single pass band feed) and the Terminal
sensors will read the position of the edge of the media before and after feeding and check
for any discrepancy. If no media is loaded when this item is selected, you will be asked to < ADJUSTMENT/CHECK PAPER MOVE >
load the media. After media initialization, when the amount of media feed is entered, the (Load media)
edge sensors will detect the left and right edges of the media and media feed will begin. (Media initialization in progress)
After feeding the specified amount, the edge sensors will again detect the left and right
edges of the media and any difference from the readings before media was fed will be Please input paper feed length [m] (default 1.0m): 1.0
checked and displayed. A media recognition error before and after feeding, or detection by Paper feed 1.000m
the rear sensor of no paper during feeding, will cause a media error to be displayed and
this procedure may be terminated by pressing any key. To terminate the procedure when Paper Edge Detect
processing is not in progress, press [Back] on the panel or [ESC] on the terminal. Paper Feed
Paper Edge Detect
CAUTION: Make sure media is properly loaded.
** measurement result [Right] ** -0.100 mm (+ is mentenance side)
The first time this adjustment is made, the reference position for media skew will be
** measurement result [Left] ** 0.100 mm (+ is mentenance side)
determined by detecting the right edge (origin side). If the adjustment is made with a bad
media loading position, that position will become the reference position and “Media skew Please confirm the content mentioned above. (If return, exit.)
error” will occur frequently.
Panel
Set Paper If no media is loaded Please note that on the screen shown above, [Right] means the non-origin side
After media has been loaded and [Left] means the capping position.
Paper Initial
After media initialization has been completed
Press [Return] or [ESC] to return to the Adjustment Menu. Other terminal keys are
Setting can be specified in units of ignored during processing.
PaperFeed 1.0 m
0.1 m using the VALUE + and - keys
Enter
Paper Feed
Standard values
Media feed ends normally
Paper Edge Detect A1 Condition A1 A0
Media edge detection ends normally
Cut sheet up to 1.0 m up to 1.5 m
0.100 mm 0.100 mm + for cap side, - for opposite side
Non-origin side Capping position side 7m up to 2.5 m up to 2.5 m
Roll Media
Press [ENTER] to move to “Adjustment: Rank Input” or [Back] 50 m Not to leave the grid Not to leave the grid
to move to “AJST: ChkPaperMov”. Other panel keys are ignored
during processing.
This procedure is for entering back or color head rank. It is used for determining Terminal
the head drive voltage and for temperature compensation. The panel has a range
setting range and an out of range rank entry on the terminal will be ignored. When < ADJUSTMENT/HEAD RANK >
the color rank is set, press [ENTER] or [Return] to move to the Ink Filling Menu.
Input black head rank id (current value is 001): 162
Panel
Use VALUE + or - to change the setting, Black head rank is 162
Black Rank: 162 [Menu Down] is Color Rank
Enter, Menu Down Menu Up Input color head rank id (current value is 001): 263
Use VALUE + or - to change the setting, Black head rank is 263
Color Rank: 263 [Menu Down] is Black Rank
Press [ENTER] to move to the following item
FILL: Black & Color < ADJUSTMENT/HEAD RANK/INK CHARGE >
Menu Down Menu Up
1) Black & Color
FILL: Black 2) Black
Menu Down Menu Up 3) Color
FILL: Color [Menu Down] is Black & Color
> Please input menu item number: 2
Press [ENTER] to move to the following item
Insert K Cartridge (Install a new black cartridge)
Media edge detection ends normally
Ink Charge
Ink fill * min Indicates ink filling will end after * minutes
The head rank is updated by pressing [Return] after entering a setting value. The
Press [ENTER] to update head rank. Press [ENTER] in color rank entry to return current setting is kept if only the [Return] key is pressed. When the [Return] key is
to Ink Fill Menu. Press [ENTER] in the Ink Fill Menu to fill inks or [Back] to move to entered in Color Rank entry, the Ink Fill Menu will be displayed. When ink filling is
“AJST: ChkNozzles”. completed, the Ink Fill Menu will reappear.
After filling the inks, this procedure uses printing results to check whether the If [ENTER] is pressed while “Nozzle check completed” is displayed, the “AJST:
head nozzles are ejecting the ink properly. If the nozzles are ejecting ink badly, BlackTilt” menu will be appear. If [Back] is pressed while no processing is in
implement the cleaning treatment in this procedure. If there is no media, the progress, “AJST: ChkNozzles” will be restored.
plotter will request media. If it is out of ink, it will ask for an ink cartridge. If there is
media and ink, the Head Nozzle Check Pattern will be plotted. Terminal
Note: If there are cartridges but the ink has not been filled, the printer will still
start printing. < ADJUSTMENT/CHECK HEAD NOZZLES >
This and subsequent items that require printing for adjustment or checking include
requests for media and inks. If the [CANCEL] key is pressed during printing, the (Load media)
plotter will stop printing.
(Media initialization in progress)
Panel
Adjustment Pattern Print
Set Paper If media is not loaded
After media has been loaded 1) Print
Paper Initial 2) Normal Cleaning
Media initialization in progress
3) Powerful Cleaning
[C] no ink If there is no cyan ink for instance
After installing a cyan ink cartridge
Adjustment print is displayed
> Please input menu item number: 2
Adjustment print
Printing is finished
END: ChkNozzles Menu Up is output
Menu Down Menu Up < CLEANING/NORMAL >
CLEAN: Normal
Menu Down Menu Up 1) Black & Color
CLEAN: Powerful 2) Black
Menu Down Menu Up 3) Color
START: ChkNozzles [Menu Down] completed
Select cleaning (Enter) to move to the following
> Please input menu item number: 1
NORMAL: Black & Color [Menu Up] is Color only
Menu Down Menu Up
NORMAL: Black
Cleaning
Menu Down Menu Up
NORMAL: Color [Menu Down] is Black & Color
Press [ENTER] to move to the following
Cleaning
After cleaning is finished, the menu will return to the start
1) Print
2) Normal Cleaning
3) Powerful Cleaning
6
B R G K C M Y C B R G K C M
Printing method Single-pass, bidirectional
Black X 360 dpi, Y 360 dpi 5
Color X 180 dpi, Y 360 dpi
Black vertical lines at 3-dots intervals, vertical width 9
5
Head Nozzle Check Pattern
This procedure uses printing results to check whether the black head is tilted. If it Black Head Tilt Check Pattern
is tilted, it needs to be adjusted mechanically.
Check Items Black head tilt
Panel
Adjustment Print Displayed during printing Print Method Single-pass, two scans in CW direction and two scans in CCW
direction
Printing finished Black X 360 dpi, Y 720 dpi
END: Check Tilt [Menu Down] is output
Menu Down Menu Up CCW
Press [ENTER] to print again,
START: Check Tilt
next menu is end CCW
CW
5
Terminal
Black vertical lines at 5 mm intervals, vertical width 9
5
< ADJUSTMENT/BLACK HEAD TILT >
Adjustment print will be made
1) Print Start
> Please input menu item number:
This procedure uses printing results to check whether the black head is tilted. If it Color Head Tilt Check Pattern
is tilted, it needs to be adjusted mechanically.
Check Items Color head tilt (based on Black head)
Panel
Adjustment Print Displayed during printing Print Method Single-pass, uni-directional
Black X 180 dpi, Y 360 dpi
Printing finished
Color X 180 dpi, Y 360 dpi
END: Check Tilt [Menu Down] is output
Menu Down Menu Up
START: Check Tilt Press [ENTER] to print again,
next menu is end
5
Terminal
This procedure is used to align both black and color repeatability printing Current black margin of error is -250
positions. This involves making a bidirectional test print and from the results
adjusting the CCW printing delay (position and timing) by entering into the Please input black margin of error.
firmware the difference between the CW printing position and the CCW printing error minus < - ccw point - > error plus
Current black margin of error is 0
position. There are separate differences and separate CCW printing delays for
real error [µm] = -250
black and color.
Current black margin of error is -250
Panel
Adjustment Print Displayed during printing Print Start?
Printing finished Another repeatability printing position alignment adjustment print will be made as
Setting can be specified in units of soon as the differences have been entered. If the [Return] key is pressed without
Bk err: -250 µm
10 µm using the VALUE + and - keys any update having been made, the following display will appear. Press [ESC] to
Menu Down Menu Up Press [ENTER] to update reciprocal difference return to the Adjustment Menu.
Setting can be specified in units of
Cmy err: -250 µm 10 µm using the VALUE + and - keys
Do you want another print?
Press [ENTER] Press [ENTER] Press [ENTER] to update the reciprocal difference Press Return only to reprint
after update without update Otherwise the Adjustment menu will appear
Print Start? Repeatability printing position alignment pattern
[ENTER] Adjustment items Black and color reciprocal printing position alignment
If [ENTER] is pressed at “Cmy err:” and the parameter has been changed, Printing method Single-pass, bidirectional
the black and color CCW printing delays (position and timing) will each be updated Black X 360 dpi, Y 720 dpi
in the firmware and another adjustment print will be made. Color X 180 dpi, Y 720 dpi
If the parameter was not changed, “Print Start?” will be displayed.
If [ENTER] is pressed, another print will be made.
If [Back] is pressed, the display will move to “AJST: UniDirPrint”.
CW printing – +
Terminal
CCW printing
< ADJUSTMENT/BI DIRECTIONAL PRINT > CW printing
Adjustment Pattern Print Standard
values
Please input black margin of error.
error minus < - ccw point - > error plus
Current black margin of error is 0 50 µm or less 70 µm or less
real error [µm] = -250
This procedure is used for adjusting the left side (capping side) edge position for Terminal
plotting and for axial alignment of the black and color heads. The adjustment of
the edge sensor position in the firmware, the black head to color head distance, < ADJUSTMENT/UNI DIRECTIONAL PRINT >
color CW printing delay (position and time) and color CCW printing delay (position
and time) is made by entering the value (positional difference) resulting from a Adjustment Pattern Print
unidirectional adjustment print. Zone delay is not required for this adjustment print.
Panel Enter the distance from the left edge of the media to the left side of the printing
Adjustment Print Displayed during printing
position
Please input left margin length
Printing finished Current left margin is 5.0 mm
Setting can be specified using real length [mm] =
LeftMargin: 5 mm
the VALUE + and - keys
Next Menu Previous Menu Previous menu is Color CW Left margin length is 5.0 mm
Setting can be specified using The distance from the left edge of the media to the left side of the printing position
HeadGap: -34500 µm the VALUE + and - keys is 5.0 mm
Next menu is Left Margin
Press [ENTER] to update the setting. If [ENTER] is pressed at “Color CW:” Enter the gap (black and color head-to-head distance)
and either of the two parameters has been changed, another adjustment print Enter a positive value to shift the color printing position towards the cap, or a
will be made. If there has been no change, the display will move to “AJST: negative value for the opposite direction.
ZoneDelay”. Please input the length from black head to colot head.
length minus < - color point - > length plus
Current length is -34500 µm
Real length [µm] = -34510
If the parameter had been updated at the time the color difference was entered,
another CW adjustment print will be made. Press the [ESC] key to return to the
Adjustment Menu.
CW Adjustment Pattern
Adjustment Items Adjust position of left edge of plot (on the capping position
side)
Black and color head axial alignment
c y m c
9
k
5 5
0.7
5
– +
Standard
value
50 µm or less
First compensate the black or color zone delay, then align the repeatability Terminal
printing position. This involves making a bidirectional test print and from the
< ADJUSTMENT/ZONE DELAY >
results adjusting the black or color CCW zone delay by entering into the firmware
the difference between the CW printing position and the CCW printing position in
Adjustment Pattern Print
a certain black or color zone. Zone delay is required for the prints used for this
adjustment.
Please input adjust zone number.
Panel
Adjustment Print Displayed during printing Enter delay value for zone 0
Current value is -250 µm
Printing finished
Setting can be specified in 1 µm units
Zone delay value = -350
Zone 00: -250 µm
using the VALUE + and - keys
Menu Down Menu Up (+ for capping side, - for opposite side) Zone 0 is updated to -350 µm
Zone 12: -250 µm
Please input adjust zone number.
Press [ENTER] to update the setting. If [ENTER] is pressed without the certain If the [Return] key is pressed at the time of zone number entry, and if a zone value
zone having been changed and settings at other zones have been changed, has been updated, the zone value will be updated and an adjustment print will be
another adjustment print will be made. If [ENTER] is pressed when no zones made. Press the [ESC] key to return to the Adjustment Menu.
have been changed, the display will move to the “AJST: FlushPoint” menu.
A zone delay adjustment pattern should be very similar to a repeatability printing
position alignment pattern.
This procedure is used to adjust the position of black or color flushing into the Terminal
flushing box. The adjustment causes flushing into the flushing box and from the
results the position for black or color flushing will be entered in 720 dpi units. < ADJUSTMENT/FLUSH POINT >
Enter a positive value to shift the flushing position towards the capping side, or a
negative value for the opposite direction. Flushing
If the [Return] key was pressed when a flushing pointer was entered, the flushing
pointer will be updated and flushing will be repeated. Press [ESC] to return to the
Adjustment Menu.
This procedure is used to adjust the distance for media transport. The adjustment Media feed distance adjustment pattern
determines the resolution in the firmware for the X encoder by causing lines to be
printed in the direction of media feed and entering their distance. Adjustment items Adjust the distance for media transport
Printing method Color, two-pass, uni-directional 360 dpi
Panel
Adjustment Print Displayed during adjustment printing
Printing finished
XLine Len 300.0 mm Setting can be specified in 0.1 mm units k m c y
using the VALUE + and - keys k
Press [ENTER] to update the settings. If settings have been changed, another adjustment print
will be made. If there was no change, the display will move to the “AJST: Top&Bottom”
menu.
Terminal
300
< ADJUSTMENT/MEDIA FEED DISTANCE COMPENSATION]X LENGTH >
k r g y bmc
Adjustment Pattern Print
150
k
Please input x line length
Current x line length is 300.0 mm 100 %
real length [mm] =
70
The length of lines in the direction of media feed is 300.0 mm (Return to the
Standard values
Adjustment Menu) Up to 500 mm +0.1%
Here, the adjustment is 300 mm so the actual value, x, will be 299.7 ≤ x ≥ 300.3 mm
If the line length has been changed, another adjustment print will be made. Press
the [ESC] key at the time of length input to return to the Adjustment Menu.
This procedure is used to adjust the distances between the front sensor and the Enter the distance from the bottom of the media to the printing position.
head and between the cutter and head which affect printing and media cutting by
entering top and bottom margins. Please input top margin length
Current top margin is 5.0 mm
real length [mm] = 6.0
Panel
The distance from the bottom of the media to the printing position is 25.0 mm.
Adjustment Print Displayed during adjustment printing
(Return to Adjustment Menu)
Print finished
Setting can be specified in 0.1 mm units Press the [Return] key to update the setting
T Margin: 5.0 mm
using the VALUE + and - keys
Next Menu Previous Menu Previous menu is Bottom Distance
B Margin: 25.0 mm Setting can be specified in 0.1 mm units Front/Cutter to Head Distance Adjustment Pattern
using the VALUE + and - keys
Next menu is Top Distance Adjustment Items Top and bottom margins
Press [ENTER] to update settings. Printing Method Black, single-pass, uni-directional 360 dpi
Press [ENTER] at Bottom Distance to move to “AJST: TestPrint”
Bottom distance
Terminal
< ADJUSTMENT/XF-HEAD, HEAD-CUTTER > 5 5
5
Top distance
Enter the distance from the top of the media to the printing position.
Please input top margin length
Current top margin is 5.0 mm
real length [mm] = 6.0
The distance from the top of media to the printing position is 6.0 mm.
This procedure is used to ensure the proper detection of the length of cut sheet Terminal
media. It adjusts the position of the rear sensor in the firmware by entering the
media length after cut media has been loaded and detected. This item is essential < ADJUSTMENT/REAR SENSOR POSITION >
in the production process but it is no longer necessary once media feed distance
compensation has been carried out. When this item is selected, whether media is Please set cutting paper
loaded or not, it will ask for cut sheet media. If panel diagnosis decides that media
is loaded, this will be assumed to be cut sheet media and media initialization will Paper Initial
begin. Therefore roll media should not be loaded. After the media has been
initialized, it will be ejected. To terminate this program without updating the Please remove paper
setting, press the [Back] or [ESC] key while no processing is in progress.
Current paper width is 594.0 mm
Panel Please input paper length
Current paper length is 840.0 mm
Set CuttingPaper
real length [mm] = 841
After loading media
Paper Initial The cut sheet length is 841.0 mm. (Return to Adjustment Menu)
After initializing media
If you press the [Return] key only, or the [ESC] key, no adjustment will be made
Paper X: 594.0 mm
and the Adjustment Menu will be restored.
Enter
Setting can be specified in ±0.1 mm units
Paper Y: 840.0 mm
using the VALUE + and - keys
This procedure is used to check adjustments by printing a test pattern. it also prints Terminal
adjustment parameters and if no serial number has been entered at that time,
serial number input will be requested. Online data signal reception is always enabled < ADJUSTMENT/TEST PRINT >
but any data should not be transmitted during the processing of a self-diagnostic sequence.
1) Check Head Nozzles
Panel [ENTER] 2) Adjustment Parameters
PRINT: ChkNozzles Print
> Please input menu item number: 2
Menu Up Menu Down [ENTER]
PRINT: Parameters Print Current serial number is not registered
On [ENTER], if no serial number is registered Change serial number. Enter a serial number.
Register Serial Number [Back] (Default is AA00000000): AB12345678
Parameter is printed but serial
[ENTER] number is not printed. Registered serial number is AB12345678
*1 Digits to be entered will blink from the left. If this is OK, press the [Return] key
AA00000000 Use the VALUE + and - keys to change the
settings Printing will be carried out when the menu is selected. If no serial number has
Use [ENTER], [Menu Up] and [Menu Down] been registered when the adjustment parameter is selected, you will be asked to
Parameter printing begins to move between digits enter a serial number and printing will be carried out after it has been registered.
MUTOH BB00000000
SII 0A00000A
Mimaki 00000000
This procedure is used at the end of the production process or before prior to Terminal
head replacement. Note: For color head cleaning, you will be asked to confirm
that all color cartridges have been removed and to install the cleaning jig. < ADJUSTMENT/HEAD WASH >
Also, if you suspect the cartridge sensor to be faulty, you can carry out the
following procedure by pressing the [ENTER] key in panel diagnosis or the [Return] 1) Black & Color
key in terminal diagnosis.
2) Black
3) Color
Panel
Wash: Black & Color Previous menu is Color only > Please input menu item number: 3
Menu Down Menu Up
Please remove black cartridge.
Wash: Black
Wash: Color Next menu is Black & Color Install cleaning jig
Press [ENTER] to continue
Remove cleaning jig
Ink Absorb
After head cleaning has been completed, the display will move to “AJST: Home”.
This procedure is used for head nozzle cleaning. The items are as follows. Panel
NORMAL: Blk&Col [Menu Up] is Color only
Item Details
Normal Normal cleaning (wiping) Menu Down Menu Up
Powerful Powerful cleaning (wiping and rubbing) NORMAL: Black
Operations for selecting cleaning by panel and terminal are shown below. Menu Down Menu Up
1) Normal
2) Powerful
Powerful
This procedure carries out strong cleaning (wiping and rubbing). There are three
items: Both Black and Color, Black only and Color only. The operation is the same
as for normal cleaning.
This procedure is used for test printing. The items are as shown below. For 1. Head Printing Verification
adjustment parameter prints, if no serial number has been entered, a serial
number will be requested. Online data signal reception is always enabled but no This procedure is used to verify head printing and to print adjustment patterns.
signals are transmitted during the processing of a hidden diagnostic sequence.
Panel
Item Details
Head Printing Verification Adjustment pattern printing After the adjustment pattern printing has been finished, “END: ChkNozzles” will
Adjustment Parameters Display firmware adjustment parameters appear.
Terminal
Procedures for the selection of items from panel and terminal are shown below.
Panel Press [Back] to return to the Diagnostics Menu Adjustment Pattern Print
Terminal
Terminal To select an item, enter its menu number and press [Return]. If an
Adjustment Parameter Print
invalid number is entered, the same menu will appear again. Press the [ESC] key
to return from the Test Print Menu to the Diagnostics Menu.
Menu Up
ENTER
Parameter
PARAM: Initial initialization
Menu Up
Menu Down Menu Up
PARAM: Update
Menu Down
This procedure is used to initialize adjustment parameters. Items are: Capping Terminal
Position, X Resolution, Zone Delay, Head Height, Maintenance History
(Black Head, Color Head, Wiper), Serial Number and Complete Initialization. < PARAMETER/INITIAL >
Panel Home Position
X Length
Zone Delay
INIT: Home Menu Up is Initialize All Head Height
Menu Down Menu Up Maintenance Record
INIT: X Length Error Record
Menu Down Menu Up Serial No.
All Initial
INIT: ZoneDelay
Menu Down Menu Up > Please input menu item number:
INIT: Head Height
Menu Down Menu Up
ENTER Select a menu number. After the message requesting confirmation of initialization
INIT: Maintenance INIT: Black Head
appears, press the [Return] key to implement initialization and return to the
Menu Down Menu Up
Parameter Menu.
INIT: ErrorRecord INIT: Color Head
Menu Down Menu Up
INIT: Serial No. INIT: Wiper
Menu Down Menu Up
INIT: All
Update Terminal
< Parameter/Update >
This procedure will update adjustment parameters. Note: The actual writing to
flash memory is done when diagnostics are completed or power is switched off. 1) Home Position
Panel 2) Head Rank
UPDATE: Home [Menu Up] is Update Zone Delay 3) Print Position Parameter
Menu Down Menu Up 4) Paper Move Length
5) Mechanical Parameters
UPDATE: Head Rank
6) Head Height
Menu Down Menu Up 7) Zone Delay
UPDATE: Print Posi
Menu Down Menu Up > Please input menu item number: 1
UPDATE: X Length
If a menu number has been selected, the initialization procedure begins. Press
Menu Down Menu Up the [ESC] key to return to the Parameter Menu.
UPDATE: Mech Param
Menu Down Menu Up
UPDATE: Head High
Menu Down Menu Up
UPDATE: ZoneDelay [Menu Down] is Update Cap Position
Panel
Use the VALUE + and - keys to change
Home: -2162 the setting
If there is a change, a confirmation message will
appear when you press [ENTER]
Param Update?
Terminal
< PARAMETER/UPDATE/HOME POSITION >
Home Position (-2162) = -2160
Update Parameter
The parameter will not be updated if a key other than a number + [Return] is
entered at the place where a numerical value is to be entered.
After processing has been completed, the display will return to the Parameter
Update menu.
Panel
Use the VALUE + and - keys to change the
Black Rank: 152 setting and press [ENTER] to confirm the change.
Menu Down Menu Up
Use the VALUE + and - keys to change the
Color Rank: 171 setting and press [ENTER] to confirm the change.
If there is a change, a confirmation message will appear
when you press [ENTER]
Param Update?
Update Parameter After this display, the next menu will appear
If [Back] was pressed, a message that the parameter is not updated will
appear and the display will move to “UPDATE: Head Rank”
Terminal
< PARAMETER/UPDATE/HEAD RANK >
Update Parameter
The parameter will not be updated if a key other than a number + [Return] is
entered at the place where a numerical value is to be entered.
After processing has been completed, the display will return to the Parameter
Update menu.
Update Parameter After this display, the next menu will appear
Update Parameter.
If [Back] was pressed, a message that the parameter is not updated will appear The parameter will not be updated if a key other than a number + [Return] is
and the display will move to “UPDATE: PrintPosi”
entered at the place where a numerical value is to be entered.
After processing has been completed, the display will return to the Parameter
Update menu.
Update Param After this display, the next menu will appear
If [Back] was pressed, a message that the parameter is not updated will appear
and the display will move to “UPDATE: X Length”
Terminal
< PARAMETER/UPDATE/PAPER MOVE LENGTH >
X length (300.0 mm) = 298.7
X length = 298.7 mm
Update Parameter.
The parameter will not be updated if a key other than a number + [Return] is
entered at the place where a numerical value is to be entered.
After processing has been completed, the display will return to the Parameter
Update menu.
How to Update the Media Transport Distance Parameter Model Name: R J – 8 0 i C BAC5024
How to Update the Mechanical Parameters Model Name: R J – 8 0 i C BAC5025a
Update Param After this display, the next menu will appear Update Parameter.
If [Back] was pressed, a message that the parameter is not updated will appear and The parameter will not be updated if a key other than a number + [Return] is
the display will move to “UPDATE: Mech Param”
entered at the place where a numerical value is to be entered.
After processing has been completed, the display will return to the Parameter
Update menu.
Update Param After this display, the next menu will appear
If [Back] was pressed, a message that the parameter is not updated will appear
and the display will move to “UPDATE: Head High”
Terminal
< PARAMETER/UPDATE/HEAD HIGH >
Update Parameter.
If the [Return] key is entered at a place where a numerical value is to be entered
and a parameter has been changed at that time, on confirmation of parameter
update, the parameters will be updated by entering the [Return] key. After
processing has been completed, the display will return to the Parameter Update
menu.
Param Update?
Update Param After this display, the next menu will appear
If [Back] was pressed, a message that the parameter is not updated will appear
and the display will move to “UPDATE: ZoneDelay”
Terminal
Update Parameter.
This procedure concerns the aging of the mechanism and head. Details of the Terminal To select an item, enter its menu number and press [Return]. If an
items are as follows. invalid number is entered, the same menu will appear again. Press
the [ESC] key to return from the Aging Menu to the Diagnostics Menu.
Item Details
Carriage Motor Reciprocal carriage scanning < DIAGNOSIS/AGING >
Media Feed Motor Media feed roller drive 1) Carriage Motor
Cutter Media cutting 2) Paper Motor
Maintenance Capping 3) Cutter
4) Maintenance Unit
Head In-fill printing
5) Head
Selection of items from the panel or a terminal is shown below.
> Please input menu item number:
Panel Press [Back] to return to the Diagnostics Menu.
Menu Up
[ENTER]
AGING: Y Motor Carriage motor aging
[Back]
Menu Down Menu Up
AGING: X Motor
AGING: Cutter
AGING: Head
Menu Down
This procedure is used for aging the carriage motor. Select uni-directional print
scanning mode or bidirectional print scanning mode and specify a number of
times for repeatability scanning of the carriage. If the specified number is -1, aging
will continue until a key is entered.
Panel
AGING Y: UniDir Prn
AGING COUNT: 50
End
AGING END: 50
Terminal
< AGING/CARRIAGE MOTOR >
1) Uni Directional Print Mode
2) Bi Directional Print Mode
> Please input menu item number:
Please input aging count (default 50):
Current aging count is 50
Aging test ended. Please input return key
Aging after the number of times has been entered. Press the [Return] key to
cancel. When aging has finished, the program waits for entry of a number of
times. Press [ESC] at this time to return to the Aging menu.
This procedure is used for aging the media feed motor. Repeatability operation is
carried out for a specified number of times.
Panel
Use the VALUE + and - keys to change
AGING COUNT: 50 the setting
Press [ENTER] to begin aging
Press [ENTER], [Back] or [CANCEL]
AGING: 10
to end aging.
End
AGING END: 50
Terminal
Aging after the number of times has been entered. Press the [Return] key to
cancel. When aging has finished, the program waits for entry of a number of
times. Press [ESC] at this time to return to the Aging menu.
This procedure is used for aging the cutter. Media is cut a specified number of
times.
Panel
Use the VALUE + and - keys to change
AGING COUNT: 50 the setting
Press [ENTER] to begin aging
Press [ENTER], [Back] or [CANCEL]
AGING: 10
to end aging.
End
AGING END: 50
Terminal
Aging after the number of times has been entered. Press the [Return] key to
cancel. When aging has finished, the program waits for entry of a number of
times. Press [ESC] at this time to return to the Aging menu.
This procedure is used for aging the cutter. Capping is carried out a specified
number of times.
Panel
Use the VALUE + and - keys to change
AGING COUNT: 50 the setting
Press [ENTER] to begin aging
Press [ENTER], [Back] or [CANCEL]
AGING: 10
to end aging.
End
AGING END: 50
Terminal
Aging after the number of times has been entered. Press the [Return] key to
cancel. When aging has finished, the program waits for entry of a number of
times. Press [ESC] at this time to return to the Aging menu.
This procedure is used for aging the cutter. Select black or color and carry out in-
fill printing a specified number of times.
Panel
AGING HEAD: Black
Enter
AGING COUNT: 50
AGING: 10
End
AGING END: 50
Press [ENTER] to specify a number of times to carry out aging in the same way
as the carriage motor and return to “AGING: Head” when finished.
Terminal
< AGING/HEAD >
1) Black
2) Color
Maintenance Parts
Maintenance Parts List CAT1000
Maintenance Tool List CAT2000
Adhesives and Tapes CAT3000
Lubrication Points CAT4000
Exploded Drawings CAT5000
Name of Part Drawing Number Exploded View Page CAT No. Name of Part Drawing Number Exploded View Page CAT No.
Main Board Assembly DF-40094 CAT5007-3C Maintenance Station Assembly DF-40126 CAT5003-8A
Power Supply Board Assembly DF-40095 CAT5007-5D Cartridge Frame Assembly DF-40127 CAT5005-4B, 6C, 7D
Head Board Assembly DF-40096 CAT5006-7B Damper (Black) DF-40128 CAT5006-2C
Panel Board Assembly DF-40097 CAT5007-7E Damper (Color) DF-40129 CAT5006-2C, 3D
Mother Board Assembly DF-40098 CAT5007-3B Ink Tube (A1) DF-40130 CAT5005-2C
Lever Sensor Assembly DF-40099 CAT5002-7E Ink Tube (A0) DF-40131 CAT5005-2C
Cover Switch Assembly DF-40100 CAT5002-8E Grid Roller Assembly DF-40134 CAT5003-5D
Waste Fluid Box Switch Assembly DF-40101 CAT5002-8C Pressure Roller Assembly DF-40136 CAT5003-4C, 5C
Paper Sensor F Assembly DF-40102 CAT5003-3E X Speed Reduction Belt DF-40137 CAT5002-2C
Paper Sensor R Assembly DF-40103 CAT5002-6B Steel Belt (A1) DF-40138 CAT5004-4F
Cartridge Switch Assembly (Black) DF-40104 CAT5005-4B Steel Belt (A0) DF-40139 CAT5004-4F
Cartridge Switch Assembly (Color) DF-40105 CAT5005-5B, 6C, 7D T Fence (A1) DF-40140 CAT5004-4D
Detector Assembly (Black) DF-40106 CAT5005-4B T Fence (A0) DF-40141 CAT5004-4D
Detector Assembly (Y) DF-40107 CAT5005-7D Cursor Assembly DF-40142 CAT5006-8D
Detector Assembly (M) DF-40146 CAT5005-6C Y Return Pulley Assembly DF-40144 CAT5004-1C
Detector Assembly (C) DF-40147 CAT5005-5B Castor Assembly DF-40342 CAT5008-6D
Paper Sensor Y Assembly DF-40108 CAT5006-2F Round Cap Screw Assembly DF-40344 CAT5008-5E
Origin Sensor Assembly DF-40109 CAT5006-6B Fuse DF-40345 CAT5007-6D
X Motor Assembly DF-40110 CAT5002-2D Tray Assembly A1 (MUTOH) DF-40417 CAT5008-5F
Y Motor Assembly DF-40111 CAT5004-7E Tray Assembly A0 (MUTOH) DF-40418 CAT5008-5F
Pump Motor Assembly DF-40112 CAT5003-7C Tray Hanger A1 DF-40429 CAT5008-3D
Cutter Solenoid Assembly DF-40113 CAT5006-2E Tray Hanger A0 DF-40430 CAT5008-3D
Vacuum Fan Assembly DF-40173 CAT5002-4F, 3F, 2F Package Box Assembly A1 (MUTOH) DF-40423 CAT5008-8F
Fan Cable A Assembly DF-40174 CAT5002-4F Package Box Assembly A0 (MUTOH) DF-40424 CAT5008-8F
Fan Cable B Assembly DF-40132 CAT5002-2F Flange (2-inch) DF-40446 CAT5004-6A
Fan Cable C Assembly DF-40133 CAT5002-1F Flange (3-inch) DF-40447 CAT5004-8B
Panel Cable DF-40114 CAT5007-6F O-ring (Small) DF-40487 CAT5005, CAT5006
Switch Cable Assembly DF-40115 CAT5007-4F O-ring (Large) DF-40488 CAT5005, CAT5006
DC Cable Assembly DF-40116 CAT5007-5D Media Fixer R Assembly DF-40606 CAT5003-8F
Y Cable (A1) DF-40117 CAT5004-4B Media Fixer Blade R DF-40608 CAT5003-8F
Y Cable (A0) DF-40118 CAT5004-4B Media Fixer L Assembly DF-40607 CAT5003-7E
Head Cable (Black) DF-40119 CAT5006-2B Media Fixer Blade L DF-40609 CAT5003-7E
Head Cable (Color) DF-40120 CAT5006-4B Tube Guide A1 Assembly DF-40619 CAT5005-2B
Print Head Assembly (Black) DF-40121 CAT5006-2B Tube Guide A0 Assembly DF-40620 CAT5005-2B
Print Head Assembly (Color) DF-40122 CAT5006-5C Cursor Plate Spring DF-40642 CAT5006-5E
Cap Assembly DF-40123 CAT5003-8B Steel Flexible Cable A1 Assembly DF-40643 CAT5006-5C
Pump Assembly DF-40124 CAT5003-6B Steel Flexible Cable A0 Assembly DF-40644 CAT5006-5C
Wiper DF-40125 CAT5003-6B
No. Drawing No. Name Appearance Remarks No. Drawing No. Name Appearance Remarks
2 JD-30410 Head cleaning jig Special item, 6 JD-30395 Rail height jig Special item
assembly includes rubber assembly
(4 sets required) bush and
mini-fitting
2.1 JD-42052 Rubber bushing Special item 7 JD-30432 Rail height reference Special item
* Replace after using (consumable) base assembly
20 times
3 JD-42050 Belt tension Special item 8 JD-42051 Y rail attachment Special item
attachment control jig
No. Drawing No. Name Appearance Remarks No. Drawing No. Name Appearance Remarks
10 Phillips screwdriver Commercial 19 Forceps Commercial
No. 2 item item
12 Screwdriver Commercial
(flat blade) item
5 Y motor Assembly To seal Y motor and drive pulley Sealant Loctite 638 Remove with alcohol CAT5004-7E
2. Tape
No Name of Process Application Brand, Product Name Remarks Exploded View Page
1 Power supply cover Insulation Nitto electrical Tape No. 223S, 50 mm wide or equivalent CAT5007-7B
2 Panel cable To hold cable and X rail Sony Chemical T4700M, 20 mm wide or equivalent CAT5007-6F
3 Box guide To protect Y motor cable 3M Electrical Insulating Tape #10 or equivalent CAT5002-7D
No. Name of Unit Lubrication Point Brand, Product Number Application Remarks Exploded View Page
1 Pressurization Sliding parts of pressure arm, Shin-Etsu Chemical Co., Ltd., To improve sliding or similar CAT5003-5C
Unit pressure cam Silicone Grease G501 CAT5003-5E
2 Maintenance Unit Transfer gear bearings Shin-Etsu Chemical Co., Ltd., To improve durability or similar CAT5003-7B
Silicone Grease G501
3 R Frame Sliding parts around pressurizing Shin-Etsu Chemical Co., Ltd., To improve sliding or similar CAT5002-7F
relay plate Silicone Grease G501
4 X Rail Drive shaft, pressurization shaft Shin-Etsu Chemical Co., Ltd., For pressurization unit or similar CAT5003-5F
Silicone Grease G501 sliding
5 X Rail FG plate and bearing stopper Hozan Co., Ltd. contact spray To reduce wear, improve CAT5003-2D
contact point Z-295 contact CAT5003-4B
6 X Drive X speed reduction belt parts Shin-Etsu Chemical Co., Ltd., To improve durability CAT5002-2C
Silicone Grease G501
7 Y Rail Back of roller track Shin-Etsu Chemical Co., Ltd., For inserting roller, reducing or similar CAT5004-5E
Silicone Grease G501 cursor noise
8 Y Rail Cursor track Juko Lubricants Co., Ltd To prevent burning Soak a cloth and CAT5004-5E
Sumi Grease Spray apply lightly
9 Covers Cover pins and frame holes Shin-Etsu Chemical Co., Ltd., For cover opening/closing or similar CAT5001-6D
Silicone Grease G501 action and noise CAT5002-6D
MAINTENANCE MANUAL
RJ80-D-01
MAINTENANCE MANUAL
RJ80-D-01