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This lesson plan aims to teach first year baccalaureate students how to express complaints and apologies in English. The teacher will begin with a warm-up activity and presentation where students learn expressions for complaining, apologizing, and accepting apologies through a dialogue example and chart. Students will then practice the target language through drilling replacement dialogues and creating their own dialogues in different complaint situations provided by the teacher.
This lesson plan aims to teach first year baccalaureate students how to express complaints and apologies in English. The teacher will begin with a warm-up activity and presentation where students learn expressions for complaining, apologizing, and accepting apologies through a dialogue example and chart. Students will then practice the target language through drilling replacement dialogues and creating their own dialogues in different complaint situations provided by the teacher.
This lesson plan aims to teach first year baccalaureate students how to express complaints and apologies in English. The teacher will begin with a warm-up activity and presentation where students learn expressions for complaining, apologizing, and accepting apologies through a dialogue example and chart. Students will then practice the target language through drilling replacement dialogues and creating their own dialogues in different complaint situations provided by the teacher.
Teacher: Abderrazzak HASSAR Class level: First Year Baccalaureate
Textbook: Ticket To English Class size:
Unit 1: Society Lesson type : Function Title: Express a complaint School : EL Ijtihad
Class period : 1 hour Date :
General Objective(s): Students will be able to express complaints and apologies.
Students Performance Objectives (SPO): By the end of the lesson, students should be able to: Recognize different expressions/ways of complaining, and apologizing; Use the target structure by making dialogues in the exploitation stage. Material(s): Cue cards and BB.
Time Procedures Techniques
5 Warm-up minutes -T greets SS Greeting -T: Welcome to my class. -T writes the date on the BB. 25 Presentation: minutes - T writes the following dialogue on the BB Setting the scene Teacher: Sorry to say this, but you are stepping on my foot. Student: ooh, I am so sorry. Teacher: It’s ok. Dialogue + acting Student: Just a second I will fix it. out -T asks SS to read the dialogue at least twice. -T writes the title of the lesson on the BB Expressing a complaint -T asks SS to look at the dialogue and answer the following questions: -T: What is the teacher doing? -SS: Asking the student to stop stepping on his foot. -T: Good, so the teacher doesn’t like that (complaining). How did you know? Which expression did he use? -SS: “sorry to say this, but……….?” Questions/answers -T: Excellent. -T: What is the student’s response? -SS: “ooh, I am so sorry” -T: Good. So he apologized. -T draws the following chart on the BB. -T asks SS to give other expressions they know. -T elicits answers from SS and writes them on the BB. -T fills in the chart. Complaining Apologizing Accepting the apology -Sorry to say this but….. -I do apologize -Never mind -I’m afraid I have a -I’m sorry/I am very sorry. -It’s ok complaint about……….. -It’s all my fault -Don’t worry about it Chart -I’m sorry to bother you, -sorry about that. -No problem but………………….. -My apologies -It’s alright -Maybe you forgot to…. -It doesn’t matter Eliciting -Enough is enough. -forget about it. Checking comprehension -T reads out an exchange between A and B and sees whether SS will notice something wrong. Abdo: I have been waiting so long for you, enough is enough!!! Madiha: Thank you. Negative checking -T: What do you think? What’s wrong? -SS: Madiha needs to apologize not to say “thank you”. -T: Good. So what can you say to Abdo? -SS: I’m very sorry. 8 Drilling: minutes - T reads the following dialogue for SS: Mother: How many times did I ask you to clean your room? Enough is enough. replacement Son: I am sorry Mom. I will clean it now. drills Mother: It’s ok. -T asks SS to use another expression to make a complaint, to apologize, and to accept apology. 22 Exploitation: minutes - T provides SS with issues and asks them to make dialogues using the target structure. Providing rich 1. A friend who forgot to bring you back your book. context 2. A shopkeeper who sold you a CD player that didn’t work. 3. A restaurant owner, because the food was bad. 4. Your neighbors, because they are making a lot of noise. Cue cards 5. A friend who came late to an important meeting. 6. Your sister, who is listening to music while you try to do your homework. -T asks students to act out the dialogue in front of their friends. -T asks SS to jot down the lesson.