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ABSTRACT
Inspired by Elkington’s (1997) concept of Triple Bottom Line (TBL), this study was carried
out with the aim to formulate a holistic concept of managerial performance. Even though
TBL is much better than the traditional financial measurement, for a theistic-spiritualist,
it is still a partial and secular way of doing business. Based on that reason, TBL needs to
be deconstructed. By making use of the concept of taqwa as lenses, the study attempts to
deconstruct TBL and reformulate it as a new concept of managerial performance. Taqwa
is a concept of an ultimate spiritual achievement of human being that is indicated by a
feeling of union with God, people and nature, as well as awareness of obeying the divine
will. The results of the study exhibit that managerial performance is ideally concerned
with not only profit, planet and people, but also prophet and God. The concept called as
Pentuple Bottom Line (PBL), in essence, stimulates the presence of the human’s ultimate
consciousness to be united with God.
INTRODUCTION
Profit is normally known as a traditional measurement to evaluate a management’s
performance. Management’s success and failure in managing a company depends on the
amount of profits earned. Until now, profit is still a central point, and even a mindset, of most
management and entrepreneurs in running
ARTICLE INFO their businesses. However, in few last
Article history:
Received: 28 December 2015
decades some have created new concepts on
Accepted: 25 April 2016 performance such as tableau de bord (TDB)
E-mail address:
iwant@ub.ac.id; itriyuwono@gmail.com (Triyuwono, I.)
(1930s) (Bessire & Baker, 2005; Souissi,
2008; Pezet, 2009), balanced scorecard
theistic spiritualist, there is no separation more than one meaning (Direk, 2014). The
between the secular and the spiritual. They text itself is inter-subjectively constructed
are in unity (tawhid) (Tinker, 2004, p. 452; by members of a society through very
Mustofa, 2005; Choudhury, 2008, pp. 239 complex social interactions. Then, its
& 245; ). meanings are reconstructed and reproduced
The basic objective of the new concept continuously that finally implicates on a
is to awaken human’s divine consciousness never ending production of new meanings
(Molisa, 2011; Chodjim, 2014) by utilising (Hooker & Murphy, 2004; Jones, 2005;
deconstruction (Derrida, 1976; Haddad, Haddad, 2006; Hicks, 2007). Formerly,
2006; Direk, 2014) and taqwa (Chodjim, for example, the meaning of a company’s
2014). It is a consciousness that directs objective is to maximise profit. The text here
people to experience the presence and is “a company’s objective” and the meaning
existence of God. Meanwhile, deconstruction is “to maximise profit.” Now, however,
is Derrida’s method to read a text that through deconstruction, the meaning of the
basically to decentre what is regarded as text becomes “to maximise profit and to
the centre (the dominant, the important, lift the wealth of people and planet.” It is
etc.) by internalising the others (the minor, a new meaning of the (same) text. Nobody
the trivial, etc.). Taqwa is the lenses that are can hamper the birth of the new meaning.
utilised to read and analyse the text and in Again and again, a new meaning of a text
turn generate a new concept. will be born.
The way of reading and (re)producing
Deconstruction: a Method of Reading a a new meaning of a text can be done by
Text combining something called the “centre”
with the things that lay in a marginal
This study applies a concept of taqwa as a
position, namely, the “other(s).” For some,
means to deconstruct TBL. Deconstruction
deconstruction refers to decentring a
becomes a very important instrument in this
hierarchical relationship of the centre and
study, because by utilising it a new concept
the other such as form-substance, body-
will be reproduced in a more holistic and
soul, man-woman, rationality-intuition,
perfect form than the former.
land-sea, earth-sky, and so forth. In a
A question can be raised. What is
dichotomised way of thinking, the first order
deconstruction? Deconstruction, usually
always dominates and even eliminates the
associated with Derrida – a French
second one. The first order is the centre, the
philosopher (Derrida, 1976), relates to a
second order is the other. The centre, say,
way of reading, interpreting and analysing
“form” dominates and negates the other,
a text. A text may be read, interpreted
“substance.” The meaning of decentring in
and analysed in a different ways by every
this context is to place the other at the same
person. Consequently, the meaning of the
position with the centre. In other words,
text may be different, or the text may have
sight of God is he/she who is the most pious inner consciousness has a capacity to
(taqwa). Taqwa is the best way to return unite with God and consequently he/she
to God because the ultimate purpose of can feel, comprehend and totally obey
human’s life is to return to God (Al Baqarah God’s commands that have been spread in
2: 156) in a state of taqwa. universe (including people) in the form of
Al-Qur’an does not state any specific divine laws. In that state, the individual
definition of taqwa. However, it gives some has lost his/her human ego, but conversely
indicators about any actions that make an he/she feels the existence of God. He/she
individual become very closed to taqwa experiences the oneness of God. There is
(Chodjim, 2014, p. 8). Chodjim (2014, p. 8) no existence, except the God’s existence
presents some indicators such as forgiveness (Triyuwono, 2015). It is the highest spiritual
(Al-Baqarah 2: 237), justice (Al-Maidah 5: achievement of human being. This is the
8), patience (Al-Baqarah 2: 153; Al-Anfal 8: reason of why Al-Hujurat 49: 13 declares
66), honesty (Al-Tawbah 9: 119) and other that the most honoured human being in the
good deeds (Ali Imran 3: 104, 110; Annisa 4: sight of God is he/she who is the most pious
114) that direct a person towards taqwa. On (taqwa).
contrary to Chodjim (2014, p. 8), however, The main points of the definition are:
some have defined taqwa as an attitude of consciousness, unity and relationship. There
avoiding God’s punishment and obeying is no taqwa without inner consciousness.
God’s commands as an inner consciousness It is not based on human desire (physical
of accountability towards God, as fearing to intelligence), brain (intellectual intelligence)
disobey God’s will, and so forth (Ali, 1997; and heart (emotional-spiritual intelligence),
Beekun & Badawi, 1999; Hasan, 2011; but based on divine spirit, i.e. God’s
Sulaiman & Bhatti, 2013). Even Bhatti et spirit (divine consciousness) that has
al. (2015) make an operational definition been implanted in a holistic body of
by arguing that taqwa encompasses two human (Triyuwono, 2015). Divine spirit
dimensions, i.e., Islamic spirituality and can be metaphorised as an antenna that
Islamic social responsibility. Spirituality connects human being to God. Through this
is an individual’s inner awareness to feel connection, an individual feels united with
united with the divine laws that have been God. It is beyond human ego that finally an
implanted by God in his/her self, other individual experiences the existence of God.
people and universe. Meanwhile, social Thus, there are no separate relationships
responsibility is actually as a consequence between human beings with universe,
of the spirituality that interacts with social human beings with their society, and human
environment in a society. being with God. God is all-covering (Al
This study indicates that taqwa is a Muhith), He is omnipresent. Universe and
spiritual state in which an individual’s people are united with Him.
The Deconstruction Process: Pentuple with God that consequently abides by His
Bottom Line (PBL) as a Concept of will (Molisa, 2011; Chodjim, 2014). God’s
Managerial Performance will is spread over the universe, people,
The ultimate end of human life is to return and prophet. God is never separated with
to God (Al-Baqarah 2: 156) through taqwa. universe, people, and prophet. He exists
Taqwa is the centre point in which an inside, outside and beyond them. This means
individual’s consciousness has melted into, that an individual should do good deeds to
merged with and returned to, God. There his/her self (body), to the universe, people,
is only one existence, i.e. the Existence of and prophet as representations of his/her
God. This is the ultimate spiritual journey honour and worship to God all the time and
of human life that becomes important all over his/her life (Adz-Dzariyat 51: 56).
orientation of this study to formulate All actions of human being, including doing
managerial performance. business, are for worshipping God.
The main point of taqwa is the feeling PBL directs management and
of being united. Therefore, for the purpose stakeholders of a corporate to behave in such
of formulating managerial performance, the a way that is basically to respect and awaken
concept unites three main parties, namely, human’s divine consciousness, unity and
universe (planet), people, and God (Cf. union with God. The business objectives
Kaplan & Norton, 1992; 1996; Elkington, (i.e., to uplift physical, psychological,
1997). The focal concern of a business, for and spiritual prosperity) become the main
this study, is to generate and distribute the concern for the sake of the universe and
wellbeing of people and universe (Al-Anbiya people. The business is not for the sake of
21: 107) physically, psychologically, and capitalists, but for the universe and people
spiritually towards taqwa (Al-Hujurat49: for seeking the pleasure of God. PBL tries
13) and for the sake of God. A company is to enlighten our consciousness regarding the
found and run as an instrument to achieve unity of universe, people and God that may
taqwa, not for maximising profit as done by ensure sustainability of nature and human’s
a modern company. life and also awaken human’s divine life.
For TBL, profit, planet and people are the The concept will change the behaviour
centre. Through deconstruction, the centre of management and stakeholders. Their
is coupled with the others, i.e., Prophet and concern will be long-term and guarantee
God. Hence, the result of the deconstruction to change human’s behaviour to a better
is: profit, planet, people, prophet, and God performance. Consequently, there will be
that we can call pentuple bottom line (PBL) a better harmony in environmental and
(see Table 1). In essence, the concept is social relationships and human’s civilisation
concerned with the achievement of the (Molisa, 2011).
ultimate prosperity of human being, i.e. Elements and indicators of PBL (as
the awakened consciousness to be united presented in Table 1) are the drivers that
have strong capacities to transform the Under the SVA concept, distribution
behaviour of management and stakeholders. has a broader sense. The holistic pie is
Each element and indicator can never distributed to shareholders, creditors,
be separated from each other. They are management and employees, government,
integrated and teleological. customers, suppliers, the poor and the needy,
The first tuple: profit, fulfilling the needs society at large, and nature, as accountability
of human being. PBL does not negate to God. A fair distribution is very important
profit. Rather, it gives a new meaning to to ensure a broader coverage of prosperity
it. For PBL, profit is understood as sharia enjoyed by stakeholders (Triyuwono, 2012).
value-added (SVA), which consists of The second tuple: planet, our homeland.
economic, psychological and spiritual Prosperity is dedicated not only to human
value-added that is acquired, processed and being, but also to nature. Natural resources
distributed in a halal way, or in accordance are mostly the materials manufactured to
with Islamic law (the sharia) (Triyuwono generate products for the interest of human’s
2012; Cf. Ali et al., 2013). Zakat, infaq, life. However, of course, the nature should
and shadaqah are parts of SVA. SVA may not be exploited greedily by neglecting
be imagined as a pie (prosperity) produced its health, wealth and sustainability. In
by a company and distributed to all parties generating SVA, management should
that have the right to it. It has a concern not comply with sharia, including how to
only on quantity and quality of the pie, but treat our nature. Therefore, ethics is
also on a fair distribution. applied to maintain and support the life
The quantity of the pie refers to and sustainability of all creatures. Scholars
how much money should be earned by a (Ozdemir, 2003; Saniotis, 2004; 2012),
company. However, the quantity should based on al-Qur’an (Ibrahim 14: 19; Al-
be balanced by the quality which denotes Hijr 15: 85; Al-Ahqaf 46: 3), argued that
to a process of earning money with good ethics on nature comprises unity, balance,
feelings (psychological) and spirituality harmony, and beauty. Ideally, management
(moral) such as, peace, happy, honour, acts in accordance with the ethics to make
love, sincerity, and so forth. Huge amount sure that management has fulfilled the rights
of money is meaningless without involving of the nature to be healthy, wealthy and
psychological and spiritual feelings in sustainable.
the process of acquiring and processing Our nature will be alive if its unity,
resources and distributing products to b a l a n c e , h a r m o n y, a n d b e a u t y a r e
stakeholders. Hence, the meaning of maintained. All living and non-living
prosperity (the pie) is not limited to money, creatures are in unity. They live together
but also to positive feelings and spirituality based on natural law. People are also in
that can be tasted by stakeholders. SVA unity with the nature. They will feel to be
supports physical, psychological and united if they use their inner consciousness.
spiritual needs of human being. They have a capacity to feel what nature
96 Pertanika J. Soc. Sci. & Hum. 24 (S): 89 - 104 (2016)
Taqwa: Deconstructing Triple Bottom Line (TBL) to Awake Human’s Divine Consciousness
feels. Moreover, it should be remembered needed not only for members of management
that nature is united with God. He is inside inside a company, but for other stakeholders
and outside the nature. Thus, by respecting outside the company as well. Mutual
nature, we respect God. God, with His laws, assistance is a style of life that may unify
makes the nature in balance, harmony and closed relationships among members of
beautiful. All these principles of ethics are society in a brother/sisterhood system.
management’s concerns to run the company. Hence, a company’s management has a very
Management, in utilising natural resources important role to arouse the cooperation
and producing SVA, has a respectful duty among members of stakeholders. It becomes
to render prosperity to nature. Managerial a responsibility for management to do it.
performance is evaluated through the extent A success in fostering the cooperation is
to which management has fulfilled the ethics a managerial achievement in actualising a
for the nature. company’s duty that may increase a good
The third tuple: people, unity in brother/ performance.
sisterhood. People in a society are basically Every religion, including Islam, is
brothers and sisters (Ali ‘Imran 3: 103 and undoubtedly full of duties and rights for its
105; Al-Hujurat 49: 10) that consequently, followers, be them in a relation of people to
every person in the society seeks to nature, or people to people, and people to
participate actively in rendering virtues to God. Islam, according to Rice (1999: 349),
other people. Serving other people with a puts a greater emphasis on duties. A deep
good deed (Al-Anbiyaa’ 21: 107) is a clear meaning of the wisdom is that if everybody
orientation in delivering daily actions as a fulfils his/her duties firmly, then self-interest
duty and worship to God (Adz-Dzaariyat is automatically held within bounds and the
51: 56). If everybody has a consciousness rights of all are unquestionably safeguarded.
to do good actions for other people, then This is what Rice (1999: 346) calls it as a
automatically the people’s economic, “moral filter.” It is reasonable because moral
psychological and spiritual welfare will is actually based on inner consciousness.
be lifted up. Management of a company It is not just following external rules to
has a duty to stimulate and unite people in deliver duties, but it is an expression of inner
brother/sisterhood through generating and consciousness. It directs generation of an
distributing SVA and delivering virtues to excellent mechanism to support cooperation
the people both inside and outside of the and brother/sisterhood in a society.
company, of course, to those who have The fourth tuple: prophet, the best
rights. example. Prophet Muhammad (peace
In order to do so, there is a need for be upon him) is the best example of a
cooperation, i.e., cooperation in doing human being (al-Ahzab 33: 21) who
virtues and avoiding bad deeds (Al-Ma’idah always complied with, and actualised
5: 2; At-Taubah 9: 71). Cooperation is God’s commands into daily life through his
divine consciousness. He was a person who telling the truth, and the actions are also true
went beyond human egoistic consciousness because they are guided by God. Secondly,
and reached an ultimate end of a spiritual the words (that are true) are in line with
journey, that is, taqwa. He was fully guided actions (that are also true). In other words,
by God through divine consciousness. there is no inconsistency between the words
His personality and all the daily actions and the actions. Therefore, the reality that is
delivered by him are good examples for constructed through the actions is also true.
modern people today. Four main attributes Trustworthiness (amanah) (Al-A’raf
mostly quoted and internalised by Muslims 7: 68; Al-Anfal 8: 27; Al-Mu’minun 23:
are: truthfulness (siddiq), trustworthiness 8) refers to the worthy of being trusted. It
(amanah), competence (fathanah) and is a trait in which a person is being trusted
advocacy (tabligh) (Anonymous, 2011). by other people because he/she is capable,
Truthfulness (siddiq) (An-Najm 53: reliable and honest. It indicates that a person
2-4) is an attribute that denotes to correct has a capability to handle something that
words and actions. What is said and done is is trusted to him/her reliably and honestly.
true. No words that are conveyed dishonestly Wisdom (fathanah) (Yunus 10: 100;
(lying) and no actions that are delivered Yusuf 12: 55; AI-Ra’d 13: 3) is a state
incorrectly. Truthfulness in this context of being wise that is represented by a
may have two meanings. Firstly, the words possession of sagacity, insight, knowledge
conveyed themselves are true because they of what is true or false, and the capacity
are from God. There is a consistency in to judge and take a course of action justly.
Maturity in experiencing daily life in a
Table 1 heterogeneous society strengthens quality
The Concept of Pentuple Bottom Line (PBL) of wisdom.
Concept Elements Indicators Advocacy (tabligh) (Al-Jin 72: 28)
Leadership Profit Sharia value- is an act of conveying truth through
added (SVA) exemplary homemaker, a deep feeling of
Planet Unity love, wonderful teaching and learning, and
Balance noble intention and attention. The act is
Harmony
delivered as a spiritual duty to enlighten
Beauty
people to have a better insight about the
Pentuple Bottom People Brother/
Line (PBL) sisterhood real purpose of life. Through the insight,
Cooperation reality of life can be better improved and
Duty and Right constructed environmentally, socially and
Prophet Truthfulness spiritually.
Trustworthiness The fifth tuple: God, the ultimate end of
Wisdom
life. The real end and happiness of human
Advocacy
beings are to return to, and to meet God (Al-
God Divine will
reward from other person or party. It is a pure Because of the values, and to practice
action that is delivered just for expressing PBL, there is a need for involving not only
love to God. It is also an expression of intellectual and emotional intelligence, but
obeying divine will. There is no expectation also spiritual intelligence. In this context,
to get monetary or non-monetary rewards, accounting is indeed not a simple calculative
but rather it is for the pleasure of God. In instrument (Tinker, 2004) that is the end in
the context of PBL, management delivers itself, but more importantly is an instrument
duties not for their-own interests, but it is that can awaken human inner consciousness.
an actualisation of loving God. Thus, there Molisa (2011, p. 456) has already put this
is no sincerity without love; there is no love concern by saying that “I suggest… that the
without sincerity. And there is no love and kind of accounts and accountability practices
no sincerity without unity (Cf. Shomali, informed by this spiritual perspective are
2010, p. 15). those I’ve called awakening accounts and
There is a close interrelationship awakened accounting: and accountability
between unity, love, and sincerity (Cf. practices which are either carried out by
McKernan & MacLullich, 2004) that all people already in a state of “awakened
of them are basically related to spirituality. doing” or whose fundamental purpose
PBL conceptually and practically is based is awakening; the realisation of spiritual
on these spiritual values. As a concept, enlightenment” (italics in original). PBL
PBL does not follow positivism which is a concept that has already awakened
claims that science must be free from values, through deconstructing TBL that is totally
subjectivity, interest, politics, and so forth. secular and entraps an individual into
PBL is an integrated concept based on the secular consciousness. This awakened
Islamic values, as argued by Tinker (2004, concept is also ideally run by people
p. 452) that “[m]aterial and spiritual life (management) who have already awakened.
are not bifurcated; they form part of an So by practicing PBL, people (society)
essential unity.” This argument implicitly will be awakened to a better consciousness
supports that science is never separated and guided to a new heaven and new earth
from values. He further argues that “Islam (Molisa, 2011, p. 453).
is “Enlightenment”… in that it rejects the
division of the secular and the non-secular, CONCLUSION
and more generally, the separation between A construction of managerial performance
church and state. Indeed, Islam is not is not void from cultural, social, ideological,
merely a “personal” religion; but… is also religious and spiritual values (Burchell et al.,
an organisation for society, its institutions, 1985; Gambling & Karim, 1986; Baydoun
as well as a guide for conduct of individuals & Willett, 2000; Gallhofer & Haslam, 2004;
within that institutional and social context McKernan & MacLullich, 2004; Tinker,
(Tinker, 2004, p. 452). 2004; Kamla, 2009; Molisa, 2011, p. 453).
In a secular, individualistic and atheistic in this case is the Pentuple Bottom Line
culture, maximising profit is an acceptable (PBL). PBL can then be tested based on
goal. It is reasonable because in that culture, empirical data through a positivist research.
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