Documenti di Didattica
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Introductory Page
Description of nurse: What were you wearing? What were you thinking and feeling immediately prior to the
interview? What other factors influenced you at the time of the interactions? (1 point)
I was wearing loose fitting, red scrub pants. The hem of my pants just touched the tops of my
mostly grey, trimmed in turquoise tennis shoes. This allowed my black cotton crew socks to only be
seen while sitting down. My top was a black polo shirt with short sleeves that was also non-
restrictive and made out of 100% polyester. It had five black buttons. I unfastened the top two
buttons to prevent the collar on the front of the shirt from pressing against my throat. The polo has a
logo embroidered on the left upper chest. The logo was AP, in red thread, with a white line
underneath, and then School of Nursing in white thread underneath the white line. My Austin Peay
School of Nursing badge was firmly attached to the polo shirt with a metallic clasp. My name and
picture appeared on the badge, with my last name covered with red tape. To prevent from becoming
cold, I also wore a black, 60% cotton and 40% rayon cardigan that was unfastened. The cardigan had
six black buttons down the right side. I previously had my hair down and parted on the right side.
However, I pulled my hair back into a low bun, with a brown hair tie. It became frizzy after getting
caught in the rain, while retrieving my lunch in my car. I was wearing makeup that was subtle. This
included: foundation, a translucent powder, a peach/pink blush and highlighter on my cheeks, a soft
pink lipstick and lip gloss, and black mascara. I wore this uniform because it is required by the
Austin Peay School of Nursing department for the psych/mental health clinical. I was comfortable in
this clothing because I was able to move about freely.
I was thinking about how best to approach my client prior to the interview. I did not know how
receptive he would be towards my questions. My initial fear was that I might say the wrong thing to
him. I was worried about making him angry and then having him shut down. I did not have much
interaction with M.M. before our conversation; but, I was aware of his diagnosis and was extremely
interested in learning more about him and how his disorder affects his life. I remember thinking that
I was glad that I was able to converse with him right after lunch. Since my client and I had just eaten,
we were able to focus on the conversation and not on our hungry stomachs.
When I first sat down across from the client, I asked if he minded if I sat there. He replied
back, “Not at all”. Before I could sit down in the chair, he asked me what my name was. From that
very first interaction, my nerves and anxiety lessened tremendously. It was very easy from that first
initial question to ease into a productive conversation. He was very kind, respectful, and helpful
during our conversation. I had not expected him to be as talkative as he had been. That surprised me
quite a bit. It felt very natural to speak to him; and, I found that I was utilizing the therapeutic skills I
had been learning about all semester long. This form of communication has made me more confident
in speaking with clients/patients. The one thing that surprised me the most is how rewording a
question can elicit a more detailed response. I was very grateful that I could identify the right
questions to ask.
Description of client: Describe the client within the context of your meeting (appearance, affect, behaviors)?
How did you meet? (1 point)
The client was dressed in a tie-dyed shirt with a pair of jean shorts. He wore a maroon knit hat,
white crew socks, and tennis shoes. His outfit was appropriate for the weather that day, which was
in the high 70s to low 80s. The client had no stains or tears on his clothing. There was no odor
reported coming from either his body or clothing. He was well-groomed. He had a long beard that
fell a few inches past his chin. It appeared clean and well maintained. It was a light to medium
brown color. M.M.’s hair hung three inches below his shoulders. It was also light to medium brown
and curly. The last two to two and a half inches of his hair was dyed red. The client’s fingernails
were trimmed very short and appeared clean with no dirt embedded in them. His skin showed no
signs of bruising, lacerations, erythema, or irritations. M.M.’s skin color is consistent with his
genetic ethnicity. All teeth were intact and were white, with no stains or odors coming from his
mouth. He appears the stated age of nineteen. The client appeared to be quite comfortable and
relaxed sitting in the chair at the table. He reclined back and would often put one hand on the table.
The client was able to hold and maintain eye contact for quite a while. It was broken whenever
someone would walk past or when questioned about certain issues. There were times when I would
see him staring over my left shoulder. He was not zoning out because his eyes were moving back
and forth, as if he were watching something play out. The client’s affect was blunted. However,
while speaking he was able to express himself quite well. The way he spoke did not match up with
the facial expressions one would expect to find. The client’s behavior was calm and very
cooperative. He was very happy to talk about any topic. M.M. was a very intelligent young male.
He did not talk so much that he needed reigning in, but he spoke an adequate amount of time and was
able to answer specifically. He never overshared or under shared. The interaction took on a natural
progression and all the topics flowed into one another. He did not jump to different topics in our ten
minute conversation.
I met the client when I was introduced to the client by the nurse, who requested his permission for me
to speak with him.
Description of environmental setting: Where did the interaction occur? Who else was present? Describe the
physical environment. (1 point)
The interaction occurred in the main community room at the site. There were five tables
clumped together. Each table had four chairs. Two chairs were on one side and two on the other
side. I sat down across from the client.
One of my clinical group members sat next to me, while her client sat across from her. My
other clinical group members were at different tables speaking with their clients. Our clinical
instructor for the day and the program director were also present in the room. They sat off to the side
at one of the tables not being used by the student nurses and their clients.
This main community room, the clients stayed in the whole time, had been sectioned off into
four different areas. There were no walls that separated them but furniture placement helped to
modify each area. When walking through the door of this large room, five tables and twenty-two
chairs are located a few feet in. Immediately to the left of the entrance, going in a clockwise
direction, is the kitchen along the side of the wall. The kitchen was an older style with a mustard
colored stove/oven. From the kitchen, off to the side, is a sitting area with approximately eight
chairs. There was also a dry erase board attached to the wall. Continuing to move clockwise and to
the back of the room, there was the activity and crafts area. This contained three long tables, set up
like a “U”. There were approximately twelve chairs surrounding the tables. The room provided good
flow and allowed for the staff to be able to see all the clients without being hindered by walls.
Goals: Give objectives for this session, yours and the patient’s (did the patient have any?) Indicate which were
mutual. (2 point)
1. The client will identify the reasons/triggers that make him become angry and aggressive.
(Mutual)
2. The client will verbalize two coping skills, which he currently does not have, to help manage
3. The client will try interacting with family and friends more instead of going off to be alone.
(Client)
4. The client will set aside a block of time every day, to engage in an activity that makes him
5. The client will have a better understanding of his mental illness by learning about its
disease processes.(Nurse)
6. The client will be able to properly express emotions and thoughts in an appropriate way.
(Mutual)
Significant background data to interaction: Give a brief summary of the interview prior to the analyzed
segment (pertinent content, themes, feelings, behavior). What made you choose the following segment to look
at in depth? Indicate when in the relationship did his interaction occur (first meeting, second, etc.)
(2 points)
Before beginning the analyzed segment, the client and I introduced ourselves to each other.
This started the orientation phase. M.M. informed me that this was his first day at the facility. I told
him that this was my first and only day at this site as well. I informed him that he did not have to
answer any questions that would make him feel uncomfortable. I was also informed him that
everything he said to me would be kept in strict confidence. I told him that we would only be able to
speak for about thirty to forty-five minutes because my peers and I would be giving our presentation
shortly. He reported that he understood and still wanted to speak with me. The client appeared
relaxed and calm during this segment.
I chose the following segment because I wanted to understand what the client’s hallucinations
and delusions are like for him. I was interested in how he copes with seeing and hearing things on an
almost daily basis. I also wanted to know if they were also triggering some of the anger and
aggression issues he experiences and if he had a support system in place.
This interaction occurred during our first and only meeting. I did not know much about him but
he did provide me with some background information that helped as the interaction progressed.
Summary Comments: Summarize the conclusion of the interaction after the analyzed segment (what was
discussed? how was interaction terminated?). Were the goals met? What were your overall feelings and
reaction to the interview? What did you learn from doing the analysis? (2 points)
The client and I discussed random topics after the last analysis was finished. It seemed like he
didn’t want to talk anymore about himself or his mental disorder. After seeing the difference in his
body language while discussing his ex-girlfriend, I knew that he was beginning to shut down and
become withdrawn. In order to bring his mood back up, I asked him about his favorite music,
movies, foods, and books. After a few minutes discussing these topics, I gently asked him if he
would be open to finding a therapist to speak to. The client stated, “Yeah, I’d be open to that. No
one else seems to care enough to listen to me but, I also find it difficult to open up to others”.
Some goals were met. The client was able to identify some triggers that lead to him becoming
angry and aggressive. We also were able to come up with new coping mechanisms to deal with his
anger. He decided that when he starts to feel the anger building he will sit down and write some
poetry or take a walk. The client is also aware of how to make an environment that produces a
minimal amount of stimuli. The other four goals have not been met yet. However, the client did pick
an activity, baking, to do every day for an hour to help relieve stress. The client is going to make a
conscious effort to interact more with his family. He will also find better ways at expressing his
thoughts and emotions and educate himself more on his mental illness, schizoaffective disorder with
bipolar disorder.
I found myself feeling sorry for the client. Here is a male who is only 19 years old and yet is
dealing with such an enormous strain on his life. His family life is rather unstable due to his parents
picking up and moving every few months. Just when he starts to feel comfortable in a place, it is
time to move again. He never feels settled and it prevents him from forming lasting relationships
with others. I also felt empathy for him because of the depressive symptoms he has in regards to the
bipolar disorder. It is hard to see the client go through life thinking that he is worthless and who
blames himself for his schizoaffective disorder.
I learned from this analysis that I need to rephrase the questions I ask a client. I got lucky that
the client did not just respond with a ‘yes’ or ‘no’ when asked a closed-ended question. I also learned
I need to control my own reactions to certain situations. For example, when the client told me he saw
a clown standing in the corner of the room, I made the mistake of looking over my shoulder. It was
not because I was curious but because I have a very real fear of clowns. I also need to remember to
use silence as a part of therapeutic communication. Looking back, there were some portions of the
exchanges that would have benefitted from this and could have elicited a better response.
Nurse Client Nurse Centered Client Centered Communication
Statement Statement Analysis Analysis Technique
Analysis
Would you My Mom a. I asked this a. The client’s a. This question
tell me why signed me up question because I reaction to my could either be
you came for this wanted to see if the communication answered by saying
here today? program client was able to technique seemed yes/no or it could
(Maintained because I’ve acknowledge and to work well for lead to no further
eye contact been having a recognize the him. He had no discussion. This
with the client hard time reasons he was qualms or issues was un-therapeutic
and used a trying to placed in this answering my communication.
calm and control my program. question and Exploring
clear tone of anger and answered it therapeutic
voice) I’ve been b. The client without any technique “enables
taking it out responded as hesitation. I the nurse to
on my family expected and it was found it examine important
a lot lately, an effective tool. interesting that ideas, experiences,
like throwing The client was able when he talked or relationships
things and to acknowledge and about his anger more fully”
yelling at recognize one of the and lashing out at (Halter, 2014, p.
them. main reasons he his family, his 152).
(Client’s needed to get help. facial expression
brow Not only for his remained in a b. Where would
furrowed safety and well- neutral state you like to begin?
before being but for the (blunted affect). (T) This is the
lowering his safety of his family giving broad
head to look as well. b. Acting Out: openings
at both hands The client deals technique. This
resting in his c. I made sure to with his emotional technique “clarifies
lap. His keep my face disturbances by that the lead is to
voice trailed expressionless but actions, like be taken by the
off at the end on the inside I could physical patient” (Halter,
of his only imagine what aggression, rather 2014, p. 154).
answer.) he was going than being able to
through at such a reflect on his
young age. feelings.
https://www.psychologytoday.com/blog/hide-and-seek/201208/schizophrenia-coping-
delusions-and-hallucinations
Formica, M.J. (2013). Self-blame: the ultimate emotional abuse. Retrieved from
https://www.psychologytoday.com/blog/enlightened-living/201304/self-blame-the-
ultimate-emotional-abuse
Kanter, J.W., Busch, A.M., Weeks, C.E., & Landes, S.J. (2008). The nature of clinical
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2395346/
https://www.medicalnewstoday.com/articles/190678.php