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Market Potential
Operations, Safety, and
Customer Experience Committee
Executive Management Committee
10.18.18
0
Study Process
1
Stakeholder Engagement
2
Service Parameters
Measuring Transit Competitiveness
Infrequent/
All Riders Current Former
Non-Rider
Security Information
Travel Speed More Service (women, certain (non-riders)
geographies)
First/Last First/Last
Frequency Fares Mile (elderly, Mile (women,
higher income) youth, elderly)
Comfort Comfort
Reliability Information (odors, (odors,
crowding) crowding)
3
Transit Service Coverage
Transit is
accessible to 85%
of all trips made
in the region.
Metro Transit Lines by Tier
Express
Rapid
Local
Limited
Shuttles
Busway
Muni (non-Metro service)
4
Transit Service Density
All day
frequent service
is concentrated
in Central LA
County
5
Trip
Results Origins
– Transit Shares Total vs Transit Trips
All Trip Origins (cell phone data) Transit Origins (TAP data)
is not always
competitive
Source: TAP data - Metro and Municipal Operators & LBS Data (July through October, 2017) 6
Competitiveness of Relative Travel Times
Travel Time Comparison with Auto
14%
Transit Market Share
12%
10%
Transit is
8%
most competitive
when no more 6%
than 2x slower
4%
than auto
2%
Work Trips
Travel from home to a regular
destination nearby anytime
during the day or week
Other Trips
Occasional travel from a
changing origin to a
changing destination
8
When is Travel Speed important?
For Long Distance Trips: 10 to 12.5 Miles
Travel Speed is
the key factor for
longer trips.
Walk/ On-Board
Wait Time Time
Walk/ On-Board
Wait Time Time
Increasing our
5% 16%
transit share of
4%
short distance
trips to 6% means
500,000 new 3%
trips
2% 46%
% of
total
1% 22%
trips
25%
20%
Current service
does not match 15%
midday and
10%
evening travel
demand. 5%
0%
b Trips
Commute
We are successful
8% of all trips 8% here
of all and
tripsshould
5% transit market share 9%continue to focus
transit market share
on this travel
Peak Hour market.
We are not
Other Trips competing well in
our biggest
60% potential
of all trips 24% of all trips
b market
2% transitand needshare
market to 4% transit market share
rethink our service to
better capture short
All Day
trips.
14
13
Next Steps on Service Concepts
Metro.net/nextgen