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http://dx.doi.org/10.1016/j.aorn.2013.04.012
AORN, Inc, 2013 June 2013 Vol 97 No 6 AORN Journal j 679
Top 10 Patient Safety Issues:
What More Can We Do?
VICTORIA M. STEELMAN, PhD, RN, CNOR, FAAN;
PAULA R. GRALING, DNP, RN, CNOR 3.9
www.aorn.org/CE
ABSTRACT
A 2012 survey of AORN members identified the top 10 safety issues reported by
perioperative nurses. These nurses are in a unique position to understand the errors and
the unreported near misses that occur in the OR. For each of the top-rated safety issues
that RNs identified, we discuss the evidence of risk and contributing factors and make
targeted recommendations for further improvement in perioperative safety with
the goal of mitigating risk and improving patient outcomes. AORN J 97 (June 2013)
680-698. AORN, Inc, 2013. http://dx.doi.org/10.1016/j.aorn.2013.04.012
Key words: medication errors, patient safety, pressure ulcer, surgical errors.
D
uring the past decade, medical errors and to these safety issues and that allowed us to develop
adverse events in health care have become targeted recommendations for improvement. The
a national priority, resulting in numerous purposes of this paper are to
programs to improve the safety of patient care.1-4 n review the top 10 patient safety issues identified
However, a recent research study showed that ad- by perioperative RNs (Table 1);
verse events occur at an alarming rate, affecting n describe the overall seriousness of these issues;
30% of hospitalized adult patients5; other near n identify contributing factors; and
misses are unreported. Many adverse events and n make recommendations based on this evidence
near misses occur during care of the surgical pa- for targeted interventions to promote patient
tient. The complexities of the surgical procedure, safety and decrease errors.
anesthesia, technology, and teamwork increase
patient risk during the perioperative experience. 1. PREVENTING WRONG SITE/
Perioperative RNs are in a unique position to PROCEDURE/PATIENT SURGERY
understand the adverse events and unreported near More than two-thirds of the perioperative nurses
misses that occur every day. In December 2011, we who responded to the survey rated preventing wrong
surveyed AORN members to determine what they site surgery as one of the five highest priorities to
consider the highest-priority patient safety issues address.6 This may be somewhat surprising because
that currently need to be addressed. We received of the longevity of national initiatives to prevent this
3,137 usable completed surveys.6 For the top 10 “never event.” In 1998, The Joint Commission first
safety issues identified, we solicited anecdotal re- recommended marking the surgical site and using
ports from nurses that provided us with a more a verification checklist.7 Wrong site/procedure/
thorough understanding of factors that contribute patient surgery is estimated to occur 40 times per
http://dx.doi.org/10.1016/j.aorn.2013.04.012
680 j AORN Journal June 2013 Vol 97 No 6 AORN, Inc, 2013
TOP 10 PATIENT SAFETY ISSUES www.aornjournal.org
incorrect counts, intraoperative radiographs for n use of surgeon’s preference cards for preparing
incorrect counts, and the additional patient care medications, and
related to retained items. A multidisciplinary n tolerance of non-approved abbreviations.
team should review and revise facility policies
In ASCs, specific contributing factors include
and procedures to reflect the new AORN recom-
communication failures or overlooking preopera-
mendations.
tive orders, choosing the wrong ophthalmic medi-
cation, failing to label medications on the sterile
3. PREVENTING MEDICATION ERRORS
field, and relying on color coding rather than
Overall, 43% of all nurses surveyed and two-thirds
medication labels.19
of nurses working in ambulatory surgery centers
(ASCs) identified preventing medication errors to
What More Can We Do?
be a high priority.6 The higher percentage in ASCs
Based on this evidence, we recommend strategies to
likely reflects the lack of available resources in that
improve medication safety in perioperative settings
setting compared to the resources that are typically
that require collaboration with surgeons, anesthesia
provided by hospital pharmacies. Although the
professionals, and pharmacists for implementation.
actual number of medication errors that occur
First, we should separate medications for adults,
each year is unknown, medication errors resulting
pediatric patients, and neonates. Other recommen-
in death or serious injury were the ninth most
dations include
frequently reported sentinel event to The Joint
Commission in 2012.9 The PPSA reviewed 502 n reviewing and revising code carts, which entails
medication error reports from ASCs between 2004 n stocking a separate pediatric code cart,
and 2010.19 The most common types of errors n color coding the different drawers based on
reported were medication omission, wrong medi- child size,20 and
cation, monitoring error, and administering a med- n stocking a separate neonatal medication box
ication for which there was a documented allergy. for the code cart if neonates are treated in the
The most common routes of administration asso- facility;
ciated with errors were IV, ophthalmic, and oral. n providing medication reference sheets with IV
The most common classes of medications associ- titration dosing guides for all medications in all
ated with errors were antibiotics (33.9%), local concentrations available; and
anesthetics (8%), corticosteroids (4.6%), opioid n standardizing medication trays within the
analgesic combinations (4.6%), benzodiazepines facility, including;
(4.2%), and nonsteroidal anti-inflammatory agents n stocking the separate trays with appropriate
(3.8%). The most common medications associ- doses for the patient receiving care and
ated with errors identified were cefazolin (15.3%), n standardizing medication trays across facili-
vancomycin (4%), and midazolam (4%). ties in the geographical area to provide
Some of the issues involved with perioperative consistency for anesthesia professionals who
medication safety include work in more than one setting.21
n adult versus pediatric dosing, We also need to standardize the doses that are
n lack of standardization, used for medications such as epinephrine in irri-
n unnecessary variability of doses, gation and tumescent solutions. When pharmacy
n verbal orders, personnel are available, they should mix medica-
n lack of labeling and communication about tions under a hood if the medication is intended for
medications, use on the sterile field. This service minimizes
distractions and contamination when medications Disease Control and Prevention/Healthcare Infec-
are being mixed and dispensed onto the sterile field. tion Control Practices Advisory Committee.28
We need to make a concerted effort to minimize Contributing factors likely include a lack of cen-
verbal orders by implementing standard order sets tralized oversight, a lack of training, inadequate
and implementing briefings with the surgeon before quality management, a lack of administrative sup-
each procedure. We should no longer use surgeon port to resolve inadequate quantities of instrumen-
preference cards to identify doses because many tation, and the complexity of managing vendor trays.
surgeons are actually unaware of what information
is on the preference cards. Instead, we should re-
What More Can We Do?
place this practice with the use of physician order
Perioperative nurses should collaborate with oth-
sets. We need to strictly enforce labeling of medi-
er departments, including sterile processing and
cations and solutions that are removed from their
infection control, to develop and implement a
original containers and communicating with the
facility-wide program for reprocessing. This
surgeon when handing off medications. We need
program should include establishing centralized
to strictly practice the seven rights of medication
oversight, ensuring involvement of sterile process-
safety: right patient, medication, dose, time, route,
ing department personnel in instrument purchasing
reason, and documentation.22 Lastly, we need
decisions, identifying locations where reprocessing
to enforce a hard stop on using non-approved
is permitted, identifying processes used in the fa-
abbreviations.
cility for managing reusable medical devices that
require reprocessing, ensuring personnel compe-
4. PREVENTING FAILURES IN
INSTRUMENT REPROCESSING tency, requiring documentation of reprocessing
Overall, 41% of the perioperative nurses identified steps, and ensuring ongoing quality controls and
preventing failures in instrument reprocessing to monitoring.
be a high priority for action; 48% of nurses working Centralized oversight is important to ensure that
in ASCs and 59% of nurses in federal hospitals processes throughout the facility meet expected
rated this issue a high priority.6 These differences standards. Centralized oversight also establishes
likely reflect the limited resources in ASCs com- accountability for processes that are in place. Sterile
pared to hospitals and a large federal initiative in processing department personnel should be con-
the Veterans Administration to improve endoscope sulted in instrument purchasing decisions to
reprocessing.23 Reporting of reprocessing failures ensure that
is not federally mandated, so the extent of this n manufacturers’ instructions for use (IFU) are
problem is unknown and errors have gone unre- reviewed,
ported. In an effort to achieve transparency in n manufacturers’ IFU are consistent with facility
recent years, more than 15,000 patients were of- reprocessing procedures, and
fered infectious disease testing after failures in n the technology and accessories to effectively
reprocessing of endoscopes.23-25 reprocess instruments are either available or
Anecdotal reports from perioperative nurses included in the purchase.
indicate that reprocessing of instruments is a com-
mon practice in ORs and that this reprocessing is Instruments should only be decontaminated in
frequently performed in a manner that is inconsis- a location that
tent with national recommendations from the n is designed for this purpose,
Association for the Advancement of Medical n has a negative pressure air-handling system,
Instrumentation,26 AORN,27 and the Centers for n is equipped with a washer decontaminator,
n is equipped with a variety of tools necessary to be strictly followed. For example, the state of New
effectively clean instruments in a manner Jersey requires that sterile processing department
consistent with the manufacturer’s IFU, and technicians be certified to demonstrate reprocessing
n is stocked with personal protective equipment to competencies,29 and several other states have sim-
minimize exposure to contaminants. ilar bills in process. At a minimum, staff member
competency should be evaluated and documented
Furthermore, manufacturers’ IFU should be readily
for each type of surgical instrument and every type
available in the decontamination area and consis-
of flexible endoscope that is reprocessed in the
tently followed. Trays of instruments should be
clinical setting.
cleaned in a mechanical washer decontaminator
Ongoing quality control monitoring should be
unless contraindicated by the IFU.
conducted on every reprocessing cycle. This quality
Reprocessing instruments in the OR is high risk
control requires comprehensive documentation to
because time pressures encourage personnel to
allow instruments to be traced to individual patients.
circumvent the rigor required for effective reproc-
Each detail of reprocessing should be documented,
essing. Personnel may feel pressure to cut corners
and routine audits of compliance with procedures
in the cleaning process or may wear OR scrubs into
and IFU should be performed. An ongoing quality
the decontamination area and then back into an OR.
improvement program should be in place to evaluate
Adequate training for and competency evaluation
the reprocessing of instruments between procedures
of the various people who might be asked to per-
and any incidents of noncompliance with national
form the reprocessing is difficult to achieve.
recommendations. This type of program includes
AORN recommends that immediate use steam
setting clear expectations of appropriate reprocess-
sterilization (IUSS) only be used when there is
ing; ensuring competency of personnel; reviewing
insufficient time to sterilize in a wrapped tray or
internal data; and implementing corrective actions
container for instruments that are subjected to the
when necessary, such as purchasing additional in-
same decontamination standards as other instru-
struments or retraining personnel.
ments and not be used in lieu of an adequate
In 2011, the Association for the Advancement
instrument inventory.27 Immediate use steam ster-
of Medical Instrumentation and the US Food and
ilization should only be performed if
Drug Administration convened a summit to discuss
issues and priorities for action related to reproc-
n the manufacturer’s IFU include instructions
essing. This summit reinforced the basics of in-
for IUSS,
strument reprocessing in health care facilities
n the IFU are available and followed,
(Table 3).26
n items are placed in a container validated and
Issues related to failures in instrument re-
cleared by the US Food and Drug Administra-
processing have been discussed for decades.
tion for IUSS,
However, recent events23-25 have raised the level
n the container manufacturer’s IFU are followed,
of concern and instilled a sense of urgency for
n measures are taken to prevent contamination
action and an incentive for change. Perioperative
during transfer to the sterile field, and
nurses should take advantage of this sense of
n the sterilized items are not stored.27
urgency to garner administrative support to fa-
Instrument reprocessing should only be per- cilitate improvements in their practice settings,
formed by trained personnel who have demonstrated including support for allocating the resources
competencies in reprocessing the variety of devices necessary to come into compliance with national
used in the clinical setting. State regulations must recommendations.
1. Perform cleaning and disinfection/sterilization as separate steps before each patient use and in compliance with
manufacturers’ instructions for use (IFU).
2. Have the IFU and all accessories necessary to comply with the instructions available in all reprocessing locations.
3. Establish an interdisciplinary committee (eg, OR, materials management, health care technology management, endoscopy,
infection control) to address priority issues.
4. Share lessons learned from other facilities and establish transparency in notifying patients when they are exposed to
reprocessing failures.
5. Establish a reprocessing program, including clear accountability and policies and procedures.
6. Know the current standards, recommended practices, and IFU regarding reprocessing.
7. Involve sterile processing department personnel in instrument purchasing decisions to verify that new instruments can be
safely and effectively reprocessed.
8. Separate materials storage and distribution from reprocessing; develop job descriptions.
9. Train personnel in reprocessing and evaluate competencies regularly.
10. Audit compliance with policies and procedures on a regular basis.
Adapted with permission from Priority Issues from the AAMI/FDA Medical Device Reprocessing Summit. Arlington, VA: Association for the Advancement of
Medical Instrumentation (AAMI); 2011. http://www.aami.org/meetings/summits/reprocessing/Materials/2011_Reprocessing_Summit_publication.pdf.
Accessed April 8, 2013.
personnel are required to lift the patient’s buttocks a six-month period.39 They found the incidence of
rather than dragging the patient into position. surgical specimen identification errors (eg, spec-
Then the perioperative nurse must ensure that imen not labeled; empty container; incorrect later-
pressure on the patient’s heels is eliminated. The ality, tissue site, patient; no patient name; no tissue
National Pressure Ulcer Prevention Advisory Panel site) was 4.3 in 1,000, and more than half were
(NPUPAP) and the European Pressure Ulcer Ad- associated with biopsy procedures.
visory Panel (EPUAP) recommend elevating the Specimen management errors are very serious
heels completely, which redistributes the weight and can lead to a delay in care, the need for reop-
of the leg along the calf, without putting all the eration, a failure to receive appropriate therapy, and
pressure on the Achilles tendon.36 The knee should a lack of confidence in the quality of the facility
be flexed slightly, because hyperextension can and the providers’ delivery of patient care. Anec-
cause occlusion of the popliteal vein, which in- dotal reports from perioperative nurses indicate that
creases the potential for deep vein thrombosis.37,38 contributing factors may include communication
This expectation should be clarified in facility failures in the OR, time pressure, interruptions, and
policies and procedures. using preprinted labels from a previous patient.
Lastly, perioperative nurses should collaborate
with wound ostomy nurses to review internally What More Can We Do?
collected data about pressure injuries and take Preventing specimen management errors requires
corrective action based on this evidence. The pres- ensuring communication in the OR, labeling of
sure injury risk assessment tools that are currently specimens accurately, eliminating multitasking
available do not focus on potential intraoperative during specimen management, and ensuring veri-
risk factors, such as positioning and duration of fication before sending the specimen out of the
surgery. AORN has established a task force that OR. Communication about specimens should be
is developing a risk assessment tool for intraoper- included in a preoperative briefing with the sur-
atively acquired pressure injuries. When a valid and geon. AORN’s Comprehensive Surgical Checklist,
reliable tool to assess risk is available, perioperative based on recommendations from The Joint Com-
nurses can use the collective data from electronic mission and the World Health Organization, in-
documentation systems to test the effectiveness of cludes a briefing and debriefing model that can
strategies for preventing pressure injuries. be modified for use in the facility (Figure 1).40
By knowing what specimens can be anticipated,
6. PREVENTING SPECIMEN MANAGEMENT the circulating nurse can minimize the time pressure
ERRORS for specimen handling during the procedure. Spec-
Thirty-five percent of the nurses responding to our imens should be labeled with two unique identi-
survey identified prevention of specimen manage- fiers.3 If preprinted patient labels are used, the nurse
ment errors to be a high priority for action.6 Nurses should verify the accuracy of information on each
working in larger hospitals (ie, 100 beds) prior- label as it is used and should ensure that unused
itized this issue more often (34.8% to 39.3%) than labels are removed from the room at the end of
nurses in smaller hospitals (28.6%). This difference the procedure. Multitasking during specimen man-
may reflect the complexity of surgeries performed agement should be avoided. Lastly, a debriefing
and the number of specimens per procedure in the with the surgeon at the end of the procedure
large-hospital setting. should include reviewing the identification of
Specimen management errors are not publicly specimens that were obtained and of the fixative
reported; however, researchers in a large East Coast that was used. Before transferring the specimen
hospital studied surgical specimen errors during out of the OR, two people should verify the label
June 2013
Vol 97 No 6
STEELMANdGRALING
Figure 1. The AORN Comprehensive Surgical Checklist, which includes a briefing, time out, and debriefing to enhance patient safety, can be modified for
the individual practice setting. Copyright ª 2012, AORN, Inc. All rights reserved. Reprinted with permission.
TOP 10 PATIENT SAFETY ISSUES www.aornjournal.org
and contents, similar to the verification procedure n communicate about the use of an open source of
for blood products.39 oxygen or flammable prep agent before making
Specimen management should be included in the the incision,
facility’s quality management programs and should n allow ample time for flammable prep agents to
be investigated through a prospective risk assess- dry, and
ment, such as a health care failure mode and effect n holster the electrosurgery pencil when it is not
analysis.41 This analysis should include all steps in use.
in specimen management, including handling and
Conducting a fire risk assessment is extremely
processing. By identifying potential failures and
important and should include aspects uniquely re-
their causes in the practice setting, this tool facilitates
lated to the specific procedure (Table 4). Fire
prioritization of additional preventive measures.
safety should be openly discussed during the
briefing before every procedure; risks should be
7. PREVENTING SURGICAL FIRES
clearly communicated, and actions that should be
Preventing surgical fires was rated a high priority
taken to mitigate these risks should be discussed.
by slightly more than one-third of respondents,
Because of the seriousness of surgical fires, this
regardless of practice setting.6 This is likely be-
program also should include ongoing monitoring
cause of the seriousness of related outcomes. The
of compliance. The Fire Safety Tool Kit,44 avail-
ECRI Institute estimates that there are between
able as a free member benefit from the AORN
550 and 650 surgical fires each year in the United
web site, contains tools to assist in proactively
States, and most are associated with the presence of
promoting fire prevention, planning effective re-
an oxygen-enriched atmosphere under the surgical
sponse strategies, and developing department-
drapes.42
specific policies and protocols to protect patients
This phenomenon occurs when oxygen is de-
and staff members.
livered through an open source, such as nasal prongs
or an uncuffed endotracheal tube. Recent anecdotal
8. PREVENTING PERIOPERATIVE
reports indicate that the use of antimicrobial prep HYPOTHERMIA
agents containing alcohol has increased dramati- Overall, 31% of nurses in our study rated preven-
cally. Use of these agents, accompanied by time tion of perioperative hypothermia to be a high
pressure, increases the risk of surgical fires. Often, priority.6 Staff nurses and registered nurse first
there is inadequate communication among members assistants (RNFAs) were more likely than others
of the surgical team about the risk of fire, so the to identify this issue as a problem (35.7% versus
person using the ignition source may be unaware 26.5%). This difference might be explained by
of an open oxygen source or alcohol fumes. the focus of their job responsibilities. Nurses pro-
viding indirect patient care might be focusing on
What More Can We Do? rates of compliance with reported process perfor-
The US Food and Drug Administration has devel- mance measures and consider this safety issue
oped comprehensive recommendations for prevent- to be adequately addressed. Nurses providing
ing surgical fires.43 We recommend implementing direct patient care may be focusing on individ-
these recommendations as part of a fire safety ual patient outcomes and recognize the need for
program: additional focus.
n provide multidisciplinary training and drills, All anesthetized surgical patients are at risk
n perform a fire risk assessment before making for becoming hypothermic.45 Perioperative hypo-
the initial incision, thermia is a safety issue because hypothermia
TABLE 4. Preoperative Briefing: Fire Risk Assessment Questions and Elements of Mitigation
1. Is oxygen or nitrous oxide being openly administered (eg, uncuffed endotracheal tube, nasal prongs, mask)?
Mitigation:
n Configure surgical drapes to allow sufficient venting.
n Moisten sponges that are in close proximity to the ESU activation site.
n Inspect minimally invasive ESU instruments for impaired insulation; remove them from service if they are not intact.
n Remove the active ESU electrode tip before disposing of it into the sharps container.
n Use a laser-resistant endotracheal tube when using a laser during upper airway procedures.
n Ensure that only the person controlling the laser beam activates the laser.
n Place the light source in standby mode or turn it off when it is not in use.
n Inspect light cables before use and remove them from service if broken light bundles are visible.
n Allow skin prep agents to dry and fumes to dissipate before draping.
n Conduct a skin prep time out to validate that the prepping agent is dry before draping the patient.
n Do not place flammable chemicals (eg, alcohol, collodion) on the sterile field until after the active ESU electrode has been
disconnected.
4. Is the surgical procedure being performed above the xiphoid process?
Mitigation:
n Coat the head and facial hair near the surgical site with water-soluble lubricant to decrease flammability.
n Do not use the ESU electrode to open the airway (eg, trachea, bronchus).
n Suction the oropharynx deeply before using the ignition source if oxygen is used.
n Stop supplemental oxygen for one minute before using electrosurgery, electrocautery, or a laser for head, neck, or
Adapted with permission from the AORN Fire Safety Tool Kit. AORN, Inc. http://www.aorn.org/firesafety. Accessed April 8, 2013.
n increases the risk of a postoperative surgical site No national database exists to report the inci-
infection,46 dence of perioperative hypothermia; however, a
n triples the risk of a morbid cardiac event literature review published in 2012 estimates
occurring,47 the incidence to be as high as 70% of surgical
n causes coagulopathy and the need for patients.53 The National Quality Forum has en-
transfusion,48,49 dorsed a process standard for perioperative tem-
n extends the duration of neuromuscular blocking perature management,54 originally part of the
agents,50,51 and Surgical Care Improvement Project (SCIP). This
n delays recovery.52 performance measure requires either the use of
active warming (eg, forced-air warming [FAW]) Warmed IV fluids should be used in addition to
intraoperatively or normothermia within 30 min- FAW to minimize heat loss when more than 1 L of
utes before or after the end of anesthesia.54 Un- fluid or refrigerated fluid is administered. Admin-
fortunately, compliance can be demonstrated even istering cool IV fluids increases heat loss; admin-
when using FAW incorrectly and ineffectively. istering 1 L of room temperature solution decreases
Factors contributing to inadequate prevention the mean body temperature by 0.25 C (0.45 F).61
of perioperative hypothermia include not under- Patients often receive more than 1 L of IV fluid
standing the pathophysiology and the effectiveness during surgery, compounding this decrease. Pre-
of interventions for prevention, using ineffective warming IV fluids in a warming cabinet or using
interventions (eg, warmed cotton blankets), using an inline fluid warmer mitigates heat loss. Surgical
FAW inappropriately, and focusing on com- patients who receive warmed IV fluids have been
pliance with the SCIP process measure rather than found to have 0.4 C to 0.9 C (0.72 F to 1.62 F)
patient outcomes. higher core temperatures than those receiving room
temperature fluids.61-65 The amount of heat trans-
What More Can We Do? ferred by using prewarmed IV solutions is inade-
We recommend conducting multidisciplinary ed- quate alone to prevent hypothermia, however. In
ucation about the pathophysiology of perioperative one study, 32% of subjects receiving room tem-
hypothermia and the effectiveness of interventions, perature IV fluids were hypothermic on arrival in
using preoperative as well as intraoperative active the postanesthesia care unit, compared with 14% of
warming, using prewarmed IV fluids, and including those receiving warmed IV fluids.62 In addition
measurement of patient outcomes as part of a quality to evaluating compliance with the SCIP quality
management program. Patients should be actively performance measure for external reporting, we
warmed preoperatively for at least 30 minutes to recommend that perioperative quality management
minimize the temperature gradient between the core programs include evaluating compliance with three
and peripheral tissues and to prevent redistribution evidence-based practicesdpreoperative FAW, in-
hypothermia on induction of anesthesia.55 Preoper- traoperative FAW, warmed IV fluidsdand patient
ative warming with warmed cotton blankets is inef- outcomes to determine the effectiveness of inter-
fective at preventing hypothermia56 and should be ventions used.
replaced with active warming in the preoperative
area that is restarted immediately on arrival in the 9. PREVENTING BURNS FROM ENERGY
OR. Using preoperative active warming in addition DEVICES
to intraoperative active warming has been found to More than 25% of nurses surveyed identified pre-
be more effective at maintaining normothermia than vention of burns from energy devices to be a pri-
use of active warming intraoperatively alone.57-59 ority issue.6 In ASCs, this issue was more likely to
In addition to using active warming preopera- be an identified priority than in hospitals (31.9%
tively, patients should be warmed intraoperatively versus 25.3%). The reason for this difference may
with active warming when the surgery is scheduled be the use of a variety of energy devices in a con-
for one hour or longer. This intervention should be centrated amount of time during procedures in
initiated before induction of anesthesia. The tech- ASCs compared with hospitals.
nology should be used in a manner consistent with Burns are estimated to occur in 11.9 per 100,000
the manufacturer’s IFU. Using a FAW machine and admissions.66 Two-thirds of these burns are thermal
hose without a FAW blanket concentrates heat in in nature, and more than half are from instruments
one location and has resulted in serious patient or devices used during procedures (eg, electrosur-
burns.60 This “hosing” should never be tolerated. gery, electrocautery, light sources). More than half
of electrosurgery burns result from direct coupling operating equipment. The facility’s perioperative
when the electrosurgery unit is inadvertently acti- quality management program should include poli-
vated.67 Some of these burns resulted from not cies for documenting education and competency
placing the active electrode in the holster when it for each energy device used.
was not in use. Capacitive coupling has resulted
from insulation failure and the electrode touching 10. RESPONDING TO DIFFICULT
a metal instrument.68 Another energy device that INTUBATION OR AIRWAY EMERGENCIES
may lead to patient injury is the phacoemulsifier The 10th priority perioperative patient safety issue
used in cataract surgery. More than 1,400 corneal that surveyed nurses identified was responding to
burns during phacoemulsification have been re- difficult intubation or airway emergencies.6 Over-
ported.69 Insufficient irrigation fluid can lead to all, 23% of nurses identified this patient safety issue
overheating of the probe and burns to surrounding as a high priority for additional action. A higher
tissue. Contributing factors to burns from phacoe- percentage of nurses working in ASCs identified
mulsifiers include a lack of familiarity with the this issue than those working in hospitals (29.6%
irrigation and aspiration equipment, the surgeon’s versus 22.1%), and nurses working in smaller
lack of experience with the equipment, and human hospitals were more likely to identify this issue
error.69 Anecdotal reports from nurses also indicate than those working in larger hospitals (25.0% to
that the dimmed lights in the OR during ophthalmic 26.9% versus 16.0% to 21.3%). This is likely be-
surgery in particular make it difficult to view the cause larger hospitals have more resources with
aspirating fluid level. which to respond to airway emergencies than ASCs
and small hospitals.
What More Can We Do? The PPSA first identified management of difficult
Regardless of the energy device being used, it is airways as a safety issue in 2009, after reviewing 36
essential that perioperative personnel be educated reports of anesthesia-related complications associ-
on how to use the device safely, that competency ated with difficult intubations.70 Of these reports,
has been demonstrated, and that the device is used nearly two-thirds were unanticipated difficult intu-
in a manner consistent with the manufacturer’s IFU. bations. Problems with endotracheal intubation can
When using electrosurgery, personnel should be result in hypoxia and brain damage and are the most
aware of the location of the electrode, should not common cause of anesthesia-related deaths.71
allow the electrode to touch metal, and should Anecdotal reports from perioperative nurses
contain the electrode (eg, in a holster) when it is indicate that factors that deter an effective team
not in use. Electrodes should be inspected for in- response to an unanticipated difficult airway in-
sulation failures during reprocessing and after each clude equipment being located in more than one
use. Dispersive electrodes should be of appropriate place, personnel being unfamiliar with equipment,
size for the patient. All-metal or all-plastic cannulas having no predetermined plan of action or defined
should be used to decrease the risk of capacitive roles, and having difficulty obtaining expert assis-
coupling.68 tance. There also is the potential for making the
During phacoemulsification, an irrigation fluid assumption that patients in ASCs are healthy pa-
chamber monitor with an alarm that alerts per- tients who are low risk and personnel are mentally
sonnel to low fluid levels should be used. An extra unprepared to respond.
bottle of fluid should be readily accessible in the
OR for immediate use. Supplemental lighting What More Can We Do?
should be available in the OR and should be used Perioperative nurses should collaborate with anes-
to assist with visual inspection of fluid levels and thesia professionals, otolaryngologists, and nurses
in other areas in which anesthesia is administered airway risks identified and the plan for management
to develop a comprehensive and institution-wide of any airway issue. There should be a standardized
difficult airway management program. This pro- plan in place to designate a rapid response team. The
gram should include contact mechanism should be the same, no matter
n a list of equipment to be stocked, who is the responder (eg, same paging mechanism).
n a preanesthesia risk assessment, After a difficult airway management event, infor-
n discussion of the airway management plan mation about the event should be communicated
during preoperative briefings, with the patient, primary care provider, and other
n designation of a rapid response team, and health care providers. A Difficult Airway Alert
n regularly scheduled multidisciplinary education Form81 can be used or modified to assist with this
and simulation drills. communication (Figure 2).
Lastly, the interdisciplinary perioperative team
The American Society of Anesthesiologists “Prac- should regularly practice responding to and man-
tice guidelines for management of the difficult aging airway emergencies, as well as assessing
airway,” which includes the difficult airway algo- team member competency. It is critical that this
rithm,72 should be used as a starting point for education and training be team-based. Seconds
discussions. matter in an airway emergency, and simulation
Emergency airway management equipment facilitates the ability of team members to rapidly
should be located in one place in every depart- respond to emergencies when they arise. A pro-
ment in which anesthesia is administered. The spective controlled study using simulation showed
equipment placed in the difficult airway cart or tool that adherence to a difficult airway guideline by
case should include, at a minimum, a flexible fiber- anesthesiologists was sustained for six to eight
optic bronchoscope, a light source, laryngeal mask months for the “can’t intubate, can’t ventilate”
airways, airway exchange catheters, and a crico- scenario but only six to eight weeks for the more
thyroidotomy kit. Anesthesia professionals should complex “can’t intubate” scenario. This training
be the primary decision makers for what equipment should occur at least every six months.82
and supplies are purchased and stocked in this
cart or tool case. The University of California, SUMMARY
San Diego, has a virtual difficult airway manage- We have reviewed the top 10 patient safety issues
ment cart that can be used as a resource.73 Anes- identified through a survey of perioperative nurses,
thesia assistants should be trained in the care and described the evidence supporting the overall seri-
cleaning of this equipment, and the cart should be ousness of these issues, and identified contribut-
checked with the same regularity as a code cart to ing factors. Based on this evidence, we have made
verify availability of all the equipment and supplies recommendations for additional steps that periop-
necessary to respond to an airway emergency. Re- erative nurses can take to enhance patient safety.
placement equipment should be in place when Three of these issues have been described as “never
equipment is undergoing routine maintenance or events”: wrong site/procedure/patient surgery, re-
is being repaired. tained surgical items, and pressure ulcers. Not only
There are a number of different tools to assess for do these events increase morbidity and mortality,
risk of a difficult intubation,74-80 and no one tool is but the cost of patient care related to these events
fail-safe.72 The team should review the evidence is no longer reimbursed by the Centers for Medi-
supporting available risk assessment tools and select care & Medicaid Services.83 We highlighted the
one or more appropriate tools for the health care factors contributing to these events and made rec-
facility. Surgical team briefings should include ommendations that go beyond those traditionally
Figure 2. The Pennsylvania Patient Safety Authority Difficult Airway Alert Form is a communication tool used to
alert patient care providers that a patient has a potentially difficult airway. It can be modified for the individual
practice setting. Reprinted with permission from the Pennsylvania Patient Safety Authority.
available to perioperative nurses. Some of these 4. Safe surgery saves lives. World Health Organization.
http://www.who.int/patientsafety/safesurgery/en. Ac-
focus on the value of briefing before and debriefing cessed March 22, 2013.
after surgery. Others emphasize the value of pro- 5. Classen DC, Resar R, Griffin F, et al. “Global trigger
spective risk assessment. Regardless of the issue, tool” shows that adverse events in hospitals may be ten
times greater than previously measured. Health Aff
perioperative nurses should collaborate with other (Millwood). 2011;30(4):581-589.
disciplines to review national data to identify safety 6. Steelman VM, Graling P, Perkhounkova Y. Priority
patient safety issues identified by perioperative nurses.
issues. We should also analyze internal data about AORN J. 2013;97(4):402-418.
adverse events and near misses and design and im- 7. Lessons learned: wrong site surgery. The Joint Com-
mission. Sentinel Event Alert. 1998;6:1-2. http://www
plement a corrective action plan based on lessons .jointcommission.org/assets/1/18/SEA_6.pdf. Accessed
learned. Our quest for improving the quality and March 25, 2013.
safety of perioperative patient care is unending, and 8. Reducing the risk of wrong site surgery. Joint Commis-
sion Center for Transforming Healthcare. http://www.ce
it is a professional responsibility that provides us nterfortransforminghealthcare.org/assets/4/6/CTH_WSS
with the direction needed to continuously improve _Storyboard_final_2011.pdf. Accessed March 25, 2013.
9. Summary data of sentinel events reviewed by The Joint
our health care system. Commission. The Joint Commission. http://www.jointco
mmission.org/assets/1/18/2004_4Q_2012_SE_Stats_Su
mmary.pdf. Accessed April 15, 2013.
SUPPLEMENTARY DATA 10. Clarke JR. Quarterly update: what might be the impact of
The supplementary figure associated with this using evidence-based best practices for preventing
wrong-site surgery? PA Patient Saf Advis. 2011;8(3):
article can be found in the online version at http:// 109-113. http://patientsafetyauthority.org/ADVISORIES/
dx.doi.org/10.1016/j.aorn.2013.04.012. AdvisoryLibrary/2011/sep8(3)/Pages/109.aspx. Accessed
March 25, 2013.
11. Educational tools. For surgeons’ offices: what can you
Acknowledgments: The authors thank Deborah do to prevent wrong-site surgery? Pennsylvania Patient
Spratt, MPA, BSN, RN, CNOR, NEA-BC, CRCST, Safety Authority. http://patientsafetyauthority.org/Educa
tionalTools/PatientSafetyTools/PWSS/Pages/office_tip
CHL, manager of the sterile processing department .aspx. Accessed March 25, 2013.
at Canandaigua Veterans Affairs Medical Center, 12. Educational tools: OR scheduling form. Pennsylvania
Canandaigua, New York, for reviewing the content Patient Safety Authority. http://patientsafetyauthority
.org/EducationalTools/PatientSafetyTools/PWSS/Pages/
on failures in reprocessing instruments and Kokila orschedule.aspx. Accessed March 25, 2013.
Thenuwara, MBBS, MD, MME, assistant professor, 13. The evidence base for the principles for reliable perfor-
mance of the Universal Protocol. Pennsylvania Patient
Department of Anesthesia, College of Medicine, Safety Authority. http://patientsafetyauthority.org/Educa
The University of Iowa, University Heights, for tionalTools/PatientSafetyTools/PWSS/Pages/u_principles
.aspx. Accessed April 8, 2013.
reviewing the content on responding to difficult 14. Time Out 2012: Strengthen your defenses. AORN, Inc.
intubation or airway emergencies. http://www.aorn.org/News.aspx?id¼22851&terms¼natio
nal%20time%20out%20day. Accessed April 15, 2013.
Editor’s note: The Universal Protocol for Pre- 15. Cima RR, Kollengode A, Garnatz J, Storsveen A,
Weisbrod C, Deschamps C. Incidence and characteristics
venting Wrong Site, Wrong Procedure, Wrong of potential and actual retained foreign object events in
Person Surgery is a trademark of The Joint surgical patients. J Am Coll Surg. 2008;207(1):80-87.
16. National Quality Forum (NQF). Serious Reportable
Commission, Oakbrook Terrace, IL. Events in Healthcared2011 Update: A Consensus
Report. Washington, DC: NQF; 2011.
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PURPOSE/GOAL
To enable the learner to proactively intervene to mitigate risks for the top peri-
operative patient safety issues.
OBJECTIVES
1. Describe the top patient safety issues identified in an AORN member survey.
2. Identify methods to mitigate the risks of injury posed by the identified patient
safety issues.
The Examination and Learner Evaluation are printed here for your conven-
ience. To receive continuing education credit, you must complete the Exami-
nation and Learner Evaluation online at http://www.aorn.org/CE.
4. Reprocessing instruments in the OR is high risk 4. performing a fire risk assessment before
because making the initial incision.
a. the decontamination equipment in the OR is 5. providing multidisciplinary training and
not adequate to properly reprocess instruments. drills.
b. OR personnel may try to circumvent the rigor a. 4 and 5 b. 1, 2, and 3
required for effective reprocessing. c. 1, 2, 3, and 4 d. 1, 2, 3, 4, and 5
c. OR personnel are not trained to properly
reprocess instruments. 8. Perioperative hypothermia is an important issue
d. sterilizers in the OR have a higher failure rate. for all anesthetized surgical patients because it
1. increases the risk of postoperative surgical
5. To safely transfer and position patients in site infection.
a manner that prevents shearing, personnel should 2. causes coagulopathy and the need for
use a mechanical lifting device for a supine-to- transfusion.
supine transfer of a patient weighing more than 3. extends the duration of neuromuscular
a. 157 lb. b. 175 lb. blocking agents and delays recovery.
c. 187 lb. d. 195 lb. 4. triples the risk of a morbid cardiac event
occurring.
6. To prevent errors with specimen management, 5. increases the risk of renal failure and need for
perioperative personnel should dialysis.
1. avoid multitasking during specimen a. 4 and 5 b. 1, 2, and 3
management. c. 1, 2, 3, and 4 d. 1, 2, 3, 4, and 5
2. ensure that two people verify the label and
9. Important safety measures to implement during
contents before transferring the specimen out
phacoemulsification include
of the OR.
1. ensuring that an appropriately sized disper-
3. discuss anticipated specimens in the preop-
sive electrode is placed on all patients.
erative briefing with the surgeon.
2. ensuring that an extra bottle of fluid is readily
4. label specimens with two unique identifiers.
accessible in the OR for immediate use.
5. perform a debriefing with the surgeon at the
3. providing supplemental lighting in the OR to
end of the procedure to review specimen
assist with visual inspection of fluid levels
identification and the fixative used.
and operating equipment.
6. verify the accuracy of information on each 4. using an irrigation fluid chamber monitor
patient label.
with an alarm that alerts personnel to low
a. 1, 3, and 5 b. 2, 4, and 6
fluid levels.
c. 2, 3, 5, and 6 d. 1, 2, 3, 4, 5, and 6
a. 1 and 3 b. 2 and 4
c. 2, 3, and 4 d. 1, 2, 3, and 4
7. Recommendations that could be part of a fire
safety program include 10. ________________ should be the primary
1. allowing ample time for flammable prep decision makers for what equipment and supplies
agents to dry. are purchased and stocked in the difficult airway
2. communicating about the use of an open management cart.
source of oxygen or flammable prep agent a. Anesthesia professionals
before making the incision. b. OR nurses
3. holstering the electrosurgery pencil when it is c. Postanesthesia care unit nurses
not in use. d. Surgeons
T
his evaluation is used to determine the extent 6A. How will you change your practice? (Select all that
to which this continuing education program apply)
met your learning needs. Rate the items as 1. I will provide education to my team regarding
described below. why change is needed.
2. I will work with management to change/
OBJECTIVES implement a policy and procedure.
To what extent were the following objectives of this 3. I will plan an informational meeting with
continuing education program achieved? physicians to seek their input and acceptance
of the need for change.
1. Describe the top patient safety issues identified in an
4. I will implement change and evaluate the
AORN member survey.
effect of the change at regular intervals until
Low 1. 2. 3. 4. 5. High
the change is incorporated as best practice.
2. Identify methods to mitigate the risks of injury posed
5. Other: _______________________________
by the identified patient safety issues.
Low 1. 2. 3. 4. 5. High 6B. If you will not change your practice as a result of
reading this article, why? (Select all that apply)
CONTENT 1. The content of the article is not relevant to my
practice.
3. To what extent did this article increase your
2. I do not have enough time to teach others
knowledge of the subject matter?
about the purpose of the needed change.
Low 1. 2. 3. 4. 5. High
3. I do not have management support to make
4. To what extent were your individual objectives met?
a change.
Low 1. 2. 3. 4. 5. High
4. Other: ________________________________
5. Will you be able to use the information from this
article in your work setting? 1. Yes 2. No 7. Our accrediting body requires that we verify
6. Will you change your practice as a result of reading the time you needed to complete the 3.9 con-
this article? (If yes, answer question #6A. If no, tinuing education contact hour (234-minute)
answer question #6B.) program: _________________________________