EXECUTIVE SUMMARY

INTRODUCTION

Performance Appraisal is the process of identifying, measuring and

developing human performance in organizations and tries to:

 Give feedback to employees to improve subsequent

performance.
 Identify employee training needs.
 Document criteria used to allocate organizational rewards.
 Form a basis for personnel decisions-salary (merit) increases,
disciplinary actions, etc.
 Provide the opportunity for organizational diagnosis and
development
 Facilitate communication between employee and administrator.
RITES Ltd. has introduced the “Performance Appraisal System: as one of
the vital aspects of Human Resources Development for all the employees of
the Company to enable them to:
 Clearly understand their roles in the organization

 Perform effectively in the role against well define objectives

 Develop their skills, knowledge and capabilities both to their and

the organization’s advantage and

 Seek and achieve a growth of their career in the organization

 Objective Of The Study

• To study the existing frame work of performance appraisal.

• To test the effectiveness of the existing frame work by taking

the feedback through discussions from the participating
employees.

• To analyze the feedback received through discussions with the

employees.

• To analyze how performance appraisal effects training &

development of employees in the organization.
 METHODOLOGY

Research Methodology

• Research design: Desk research.

• Research Instrument: Observation & literature

• Sampling technique: Census study of employees

• Sample size: 30 Employees.

Data collection technique:

• Secondary data: From existing frame work, manuals, Internet websites,

corporate website, Journals, Newspaper articles.

• Primary data: Through discussions with the employees, Questionnaire,

Interviews.
CONCLUSIONS

The following are the expected conclusions from the research:

• Most of time Performance Appraisals in RITES, are for determining
training need identification and for promotions etc.

• The performance appraisal has delinked itself from being an instrument of

evaluating performance through performance review discussion and
bringing about better performance in the organization.

• RITES should invest more time and energy in educating the reporting
officers on how to conduct the appraisal to establish goals for the future,
open channels of communication and strengthen the relationship between
employer and employee.
 AN OVERVIEW OF THE ORGANIZATION

INTRODUCTION – RITES

Being a Public Sector Enterprise, Registered under the Companies Act,

RITES is managed and controlled by a Board of Directors, consisting of
nine officials including the part-time Chairman. The Chief Executive is the
Managing Director, who is assisted by three functional Directors, namely
Director (Finance), Director (Technical and Director (Projects). Also
included in the Board of Directors are four part-time Directors, two from
the Ministry of Railways, one from the Ministry of Surface Transport and
the fourth from the Ministry of External Affairs. There is a Company
Secretary, who attends to legal requirements of the Companies Act,
organizes the meetings of Board of Directors and also responsible for
other related matters.

Territorially, the Company has its Corporate Office at Plot No. 1, Sector
29, Gurgaon which also house all the SBUs and Staff Divisions of
Personnel and Administration, Finance and Accounts, Computer Services.

The Rail Infrastructure Division which mainly handles the domestic

projects and got Project Offices at Bangalore, Bhubaneswar, Mumbai,
Kolkata, Lucknow, Chennai, Nagpur and Secunderabad.

The Quality Assurance which looks after the inspection and quality
assurance work for materials and equipments offered by Railways and
other Public Sector Undertakings has its headquarter at Corporate Office
and have regional offices at Mumbai, Kolkata, Gurgaon, Chennai and
Bhillai.
LIMITATIONS

• Time Constraint
• Busy schedule of the employees
• Many people do not respond correctly.

REFERENCES

• www.rites.com
 SYNOPSIS

• To identify the existing framework of performance appraisal in the

organization.

• To know what are the tools of performance appraisal are used in Rites Ltd.

•
SCHEDULE
August 4 2008 – September 11 2008

• Week 1 – Literature Survey

• Week 2 – Research Methods
• Week 3 – Design of Questionnaire
• Week 4 – Sampling Plan
• Week 5 – Collection of data
• Week 6 – Analysis of data
• Week 7 – Tabulation
• Week 8 – Research Findings
• Week 9 – Conclusions