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NEO
User Manual System Diagnostics
This disclaimer is an English translation of a German text, which should be referred to for all legal purposes.
Commercial Vehicle Systems
NEO
Sys te m D i a gn o s t i c s
User Manual
S a fe t y Ad v i ce
Note: The safety advice below is applicable to general service and diagnostic work on air braking systems and may not all be directly relevant
to the activities and products described in this document.
Before and whilst working on or around air braking systems and devices, the following precautions should be observed in addition to any
specific advice given in this document:
• Never connect or disconnect a hose or line containing pressure; it may whip as air escapes.
• Never remove a device or pipe plug unless you are certain all system pressure has been depleted.
• Park the vehicle on a level surface, apply the parking brakes, and always chock the wheels as depleting vehicle air system pressure
may cause the vehicle to roll.
• If work is being performed on the vehicle’s air braking system, or any auxiliary pressurised air systems, and if it is necessary to drain the
air pressure from reservoirs, etc., keep clear of brake actuator push rods and levers since they may move as system pressure drops.
Be aware that if the vehicle is equipped with an air dryer system, it can also contain air pressure along with its purge reservoir, if fitted,
even after pressure has been drained from the other reservoirs.
• When working under or around the vehicle, and particularly when working in the engine compartment, the engine should be shut
off and the ignition key removed. Where circumstances require that the engine be running, EXTREME CAUTION should be taken to
prevent personal injury resulting from contact with moving, rotating, leaking, heated or electrically charged components. Additionally,
it is advisable to place a clear sign on or near the steering wheel advising that there is work in progress on the vehicle.
• Examine all pipework for signs of kinks, dents, abrasion, drying out or overheating. Be aware that kinks in pipework may result in air
pressure being trapped in the pipework and associated equipment. Replacement hardware, tubing, hose, fittings, etc. must be of
equivalent size, type and strength as original equipment and be designed specifically for such applications and systems. Check the
attachment of all pipework; it should be supported so that it cannot abrade or be subjected to excessive heat.
• Components with stripped threads or damaged/corroded parts should be replaced rather than repaired. Do not attempt repairs
requiring machining or welding unless specifically stated and approved by the vehicle or component manufacturer.
• Never attempt to install, remove, disassemble or assemble a device until you have read and thoroughly understood the recommended
procedures. Some units contain powerful springs and injury can result if not properly dismantled. Use only the correct tools and
observe all precautions pertaining to use of those tools. Before removing any device note its position and the connections of all
pipework so that the replacement/serviced device can be properly installed. Ensure that adequate support or assistance is provided
for the removal/installation of heavy items.
• Prior to returning the vehicle to service, make certain all components and systems are leak free and restored to their proper operating
condition.
Welding
To avoid damage to electronic components when carrying out electrical welding, the following precautions should be observed:
• In all cases, before starting any electrical welding, remove all connections from any electronic control units or modules, noting their
position and the order in which they are removed.
• When re-inserting the electrical connectors (in reverse order) it is essential that they are fitted to their correct assigned position - if
necessary this must be checked by PC Diagnostics.
NEO - System Diagnostics
Conte nt
Content
Page
1. Abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
4. Quick Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
8. NEO Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
9. Trace Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
11. Oscilloscope . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
User Manual
1
A b b rev i at i o ns and Symbols
NEO - System Diagnostics
1
Abbreviations and Sym b o l s
NEO - System Diagnostics
2
Introduc tion and General Informat i o n
Introduction
NEO is a new, state-of-the-art diagnostics system for commercial vehicle electronics – a high-tech tool
developed by experts. One of the most advanced diagnostic systems of its kind, it sets new standards in terms
of both economy and ergonomics.
The NEO family consists of four diagnostic packages and one special PC hardware package categorised as
follows:
• NEO | green - basic level diagnostics
• NEO | top - a high specification laptop PC, suitable for the workshop and with a touch-
screen, specially configured for the NEO diagnostic software
This manual aims to give a general guide to the individual products, installation and connection set-up of the
NEO packages, bearing in mind that practical training is provided by Knorr-Bremse to ensure efficient use of the
system from the very outset.
General Information
Minimum PC specification without NEO | top
Storage: Hard disk 30GB
RAM 512 MB
Monitor: XGA-resolution 1024 x 768 Pixels
Processor: Pentium 4
Operating system: WIN XP professional SP2
Graphic controller: 855GME max. 64MB shared memory
Interfaces: 1 USB 2.0 (FDD, USB-Stick bootable) - COM1, LPT1, external CRT-Monitor
Available slots: 1 PCMCIA slots for type II cards (externally accessible)
1 Mini-PCI (internal)
Network: Ethernet 10/100BaseT (RJ45, 10/100Mbit full-duplex)
NOTE: The Knorr-Bremse NEO System Diagnostics is a high-grade diagnostic system specially
developed for use in workshops. Due to the variant and ever changing world of the PC,
Knorr-Bremse is only able to guarantee full compatibility of NEO system diagnostics when used in
conjunction with NEO | top and does not accept responsibility for function proficiency when using
NEO with other PCs.
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3
The NEO Fa m i l y
NEO | green
Basic diagnostics
The easy-to-use NEO | green system provides an
inexpensive introduction to the world of professional
diagnostics for electronic braking systems, suppor-
ting workshops that wish to establish themselves as
System features
diagnostics specialists for the most common types of
electronic braking systems. • Communication via the diagnostics interface
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Th e N E O Fa m il y
NEO | orange
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NEO - System Diagnostics
3
The NEO Fa m i l y
NEO | blue
Cable Connector
Content of case (variable) Main Adapter (CMU - Switchbox) CMU Switchbox
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Th e N E O Fa m il y
NEO | trailer
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The NEO Fa m i l y
NEO | top
• Chip-card reader
• 2 integrated speakers
15
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4
Q uick S t a r t
Getting connected
UDIF
NEO | top
or PC
CMU
NEO | top
or PC
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Quick Start
Adapter
Box
Switch
Box
optional connection
CMU ECU
NEO | top or PC
UDIF
NEO | top
or PC
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Universal D iagnostic Inter face (U D I F )
Introduction
The Universal Diagnostic Interface (UDIF) connects between the PC and the diagnostic interface on the vehicle.
In normal use the power light is on whilst connected to the vehicle. During communication with the vehicle the
status lights A or B will flash.
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Communic ation and Measuring Unit (C M U )
Page
6.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
6.2 Safety Advice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
6.3 RF Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
6.3.1 Inserting the RF Card..................................................................................................27
6.3.2 Removing the RF Card...............................................................................................27
6.3.3 The RF Setup Program . ............................................................................................28
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6.1 Introduction
Serial Number
6.1 Introduction
The Knorr-Bremse Communication and Measure Unit CMU is a portable and robust interface with measuring
functions, designed for workshop use.
The CMU serves as a connection between the PC and the diagnostic interface on the vehicle. The PC and the
CMU can be connected either via Ethernet cable or RF LAN (optional). Vehicle-specific and system-specific
cables are available for the diagnostic connections.
NOTE: The serial number of the CMU can be found on the back of the unit.
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6.2 Safety Advice
Read the following safety instructions carefully and make sure you fully understand them before installing,
assembling and using the equipment.
It is essential that you pay attention to the warning messages in this document!
1. Please read the instructions in full before using the unit for the first time.
2. Be careful, touching hot parts may lead to burns.
3. Do not use the unit if cables or the unit itself are damaged - wait until it has been checked by qualified
service personnel.
4. Do not let cables run over table edges or benches or come into contact with hot manifolds or moving fan
blades.
5. Be careful to run the cables in such a way that people will not trip over them or pull them out by mistake.
6. Disconnect all unused electrical devices from the power supply by pulling out the plug. When doing so, do
not pull the cable, but the plug.
7. Make sure that all devices have cooled down completely before stowing them. Wrap the cables loosely
around the device or store them in the bags supplied.
8. Do not use the unit near open containers with flammable liquids (petrol) to reduce the risk of fire.
9. When working on a running internal combustion engine in the vehicle ensure that it is properly ventilated.
10. Make sure that hair, loose clothing, fingers and other body parts do not come close to moving parts.
11. To reduce the risk of electric shock, do not use the unit on wet surfaces or expose it to rain.
12. Only use the unit as described in this user manual. Only use accessories recommended by the
manufacturer.
13. ALWAYS WEAR SAFETY GOGGLES WHEN USING WORKSHOP EQUIPMENT. Normal glasses only
have shock-proof lenses and are NOT safety goggles.
Do not place the connecting cables to the unit in such a way that they might be pinched or stuck, run over sharp
edges or represent a potential danger.
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6.2 Safety Advice
Ensure that suitably qualified personnel check if all electrical connections (including the power supply and exten-
sion cables) have been connected correctly according to the documentation.
To ensure permanent protection from electric shock, some components, including the PC-compatible signal
interfaces, have been designed in such a way that they limit the operating voltage to a safe value. In order to
maintain this safety level it is essential that the connection interfaces of all connected devices are protected the
same way.
Confirmation from the manufacturers and suppliers of these other devices is required, stating that the interfaces
comply with the requirements according to IEC 1010 (EN 60101).
WARNING – If you use the CMU in a moving vehicle, ensure that the unit and the
related cables do not affect the driver or present a danger to him.
CAUTION – Ensure that only those transducers required for the current test are
connected to the CMU during the diagnosis and that all transducers are removed after
measuring.
Ensure that all connections are established BEFORE applying voltage to the test system and that the end con-
nection with the lowest voltage is supplied first and disconnected last.
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6.2 Safety Advice
CAUTION – If the CMU is used to measure high voltages, these voltages may also
occur on the pins of other connectors of the test system.
Stop using the unit immediately if there is any doubt as to its reliability or suspected damage. Switch it off, unplug
the DC power cable from the vehicle and contact the Knorr-Bremse technical hotline.
Do not connect any devices to the PC-compatible signal interfaces of the CMU if you are not absolutely sure
that it is safe to do so.
Only connect and disconnect devices to and from PC-compatible signal interfaces of the CMU if the CMU is
turned off.
devices you want to use, stating that the interfaces comply with the requirements
Make sure that the unit cannot come into contact with liquids.
CAUTION – Unless explicitly stated, there are no parts under the covers that can be
serviced by the user. Do not remove the fitted covers unless you are authorized/
qualified to modify the unit. Always disconnect the unit from the power supply (unplug
the DC power cable from the vehicle) before removing a cover. Make sure all covers are
replaced before reconnecting the equipment to the vehicle voltage.
WARNING – If cables are run outdoors/outside the workshop, do not use if there is a
risk of lightning strikes.
There is a risk of electric shock if a component of the equipment is not properly grounded. The electric current
flows through the wiring and can affect every device which is connected. It is recommended to check the
safety of the electric cables on a regular basis, and particularly after making changes to the wiring.
When modifying the signal wiring to the unit, disconnect the power supply of the unit and of the devices
connected to it.
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6.2 Safety Advice
Noise level 2 - Usually only radiated noise occurs. Sometimes temporary conductivity due to condensation is
also possible.
Installation category 2 - local level, instruments, portable devices etc. with temporary overvoltages lower
than installation category 3 (overvoltage category)
The measurement unit of the CMU was developed for installation category 1 - signal level, special devices
or components, telecommunications, electronics etc. with temporary over voltages lower than installation
category 2.
Do not position the CMU near devices that may cause radio interference.
CAUTION – Ensure the CMU is not exposed to extreme heat or direct sunlight.
WARNING – This is a class II product. When used in a residential area it may cause
radio interference. In this case the user should take the appropriate measures.
KEEP THESE INSTRUCTIONS IN A SAFE PLACE. PLEASE ENSURE THAT ALL USERS OF THE DIAGNOSTIC SYSTEM
HAVE READ AND UNDERSTOOD THE INSTRUCTIONS BEFORE USING THE DEVICE.
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6.3 RF Card
3. Carefully insert the RF card from the left into the CMU slot
until it locks into place (clicking sound), the LED of the
RF card must be visible.
NOTE: Do not force the card in to the slot. The RF slot
only allows the card to be inserted in one direction.
RF Card (variable)
If the CMU is to be returned to Knorr-Bremse for any reason, firstly remove the RF card.
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6.3 RF Card
RF setup is done with the program KBConfig.exe, which can be found in the Windows® autostart folder. This
program checks for available RF cards and displays, if necessary, a dialog for configuring the SSID of the card.
The setup program works together with the RemoteCodeServer. The program uses the following registry key to
locate RCSMon.exe: HKEY_LOCAL_MACHINE\\Software\\GenRad\\SYSTEM\\CardServices\\DefaultSoftware-
Location.
2. “-d” (download) Start of the RemoteCodeServer and activation of the status indicator for downloading
the b68 file
3. “-s” (silent) Start of the RemoteCodeServer in “silent mode”, i.e. without the RemoteCodeServer
window. This parameter can only be used in connection with parameter “-d“
4. Without parameters, the RF card will be reconfigured, i.e. the old configuration will be deleted and the
user has to enter the serial number in order to complete the configuration process.
When entering no parameter or parameter “-c“, the program quits after checking or updating the RF configura-
tion. Otherwise the program will continue to run in the background and check if the download of a b68 file has
been started.
For this case the program KBMon.exe is started. It will show the download status of a b68 file, as illustrated
below.
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6.4 PC - CMU Connectivity
The CMU has four LEDs which indicate the operating mode as follows:
The WLAN PC card of the CMU has, depending on the version, one or two additional LEDs. These LEDs indicate
the connection status and any data transfer.
After starting the CMU program and as soon as it is running, the diagnostic LED 3 should go out and the
WLAN card LED 4 illuminate to indicate that it is connected to the PC. The next task of the CMU program is to
automatically assign IP addresses to its network interfaces (DHCP requests). As soon as an IP address has been
assigned, the diagnostic LED 3 will illuminate.
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6.4 PC - CMU Connectivity
If a hardware error is detected, the diagnostic LED 3 will flash an error code. In this case please contact the
Knorr-Bremse technical hotline.
If any of the following codes are displayed, please contact the Knorr-Bremse technical hotline:
Connection failure:
If the RemoteCodeServer does not switch each bullet point to green (see diagram below) i.e. does not signal the
established connection, please check the following points:
• The CMU is connected to the PC. Information about this depends on whether the WLAN PC-Card is
equipped with one or 2 LEDs
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6.4 PC - CMU Connectivity
• If the CMU is not connected to the PC, check whether the serial numb������������������������������
er under “availa��������������
ble networks“
(see section 6.3.3 The RF Setup Program) on the back of the CMU has been entered.
• For wireless networks, use the standard class C address 192.168.1.1 as your IP address.
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6.5 CMU - User Self Test (UST)
Start the User Self Test program as follows (the program will feature an online help to support the user):
Procedure:
4. The self-diagnosis will not start while other test programs are active. In this case notification will be
given and all running test programs must be closed.
5. Follow the on-screen instructions.
6. Note down all output error codes and their descriptions and contact the Knorr-Bremse technical
hotline
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6.6 General Care of Equipment
The CMU should only be cleaned with a mild, non-abrasive cleaning agent.
NOTE: Before cleaning, remove dust and other particles by brushing them off gently. Apply the cleaning agent
on to a soft, lint-free cloth and not directly onto the CMU. Do not soak the cloth, make sure the cleaning liquid
does not touch the plugs.
CAUTION - Be VERY careful when using these cables as they are able to transmit high
voltages. Short-circuits may cause fire
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6.7 CMU Technical Specifications
Enviroment specifications
Parameters Specification
Operating temperature 0 °C to +50 °C
Storage temperature -20 °C to +60 °C
Humidity during use +15 % to +85 % RH, non-condensing
Altitude above sea level while in use -300 m to +2000 m.
Altitude above sea level while not in use -300 m to +2500 m.
Shipping vibration 1.35g rms., 1E10-3 gE2/Hz PSD., range 10 Hz to 1 kHz., x, y and z, 90 min
Shock while not in use 20g, 11 ms, duration, half sine wave
Shock while in use 10g, 11 ms, duration, half sine wave
Free fall while not in use Less than 500 mm, upright
Free fall while in use Less than 300 mm, upright
Interface measurement
Parameters Specification
DC voltage max. -150 VDC to +150 VDC
AC voltage max. 150 V peak
Input impedance (2.5 V) 10 MΩ / 30 pF
Input impedance (40 V) 1 MΩ / 390 pF
ISO 9141-2
KWP2000
PLC
CAN
FT CAN
SAE J1708
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N E O|to p - K norr-Bremse PC for the Wo rkshop
7.1 Hardware Features
An overview of the most important operating elements and interfaces of the unit:
Run soft
keyboard
Connection for
Windows® onboard power
task switch supply
Touch pen
Tool button
Battery 1 Battery 2
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7.1 Hardware Features
Touch pen
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7.2 Safety Advice
WARNING – Only turn on the unit after it has adjusted to the room temperature. Condensed
water in the unit may damage the computer.
WARNING – If PC faults are detected during start-up, shut down the unit immediately and
protect it from unintended use.
CAUTION – When the computer is on or when the battery is charging, do not allow the
bottom surface of the computer to touch any part of your body over a long period of time. During
normal operation, the computer emits heat. The amount of heat emitted depends on the
intensity of the system or charging activity. If the unit touches the body, even through clothes,
for a longer period of time, skin can be irritated or even burned.
CAUTION – To prevent electric shocks, do not allow the computer to come into contact with water.
CAUTION – The rechargeable battery and the computer battery contain hazardous materials.
If handled improperly the battery may explode! Do not bring the battery into contact with fire or
water and do not short-circuit or disassemble it due to the risk of explosion. Keep the battery
out of the reach of children and dispose of it as hazardous waste.
CAUTION – The LC display consists of a fluorescent tube which contains a small amount
of mercury. When disposing of it please observe the local regulations for hazardous waste.
The LCD may break when handled improperly or if the computer falls to the floor. If the liquid
contained therein comes into contact with your eyes or hands, rinse the respective parts with
water for at least 15 minutes. In case of complaints see your doctor.
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7.2 Safety Advice
CAUTION – There are electrical voltages and highly sensitive components inside the unit. The
user should not take any actions apart from inserting additional primary memory. In order to
do this, disconnect the unit from the external power supply and take out the batteries. Before
opening the unit, take appropriate measures to avoid electrostatic discharges upon touching
components.
Since the backlight is supplied with high voltage, it is dangerous for the user to operate the unit
while the cover is open. Furthermore, this leads to equipment damage because the necessary
heat dissipation via the bottom panel is not given
CAUTION – Do not disassemble the DVD drive as dangerous laser radiation may occur. Protect
your eyes from direct contact with the laser beam.
CAUTION – Do not operate the unit in explosive environments or at altitudes above 3,000m
(10,000 ft)!
WARNING – If faults on the battery charger are detected during start-up, shut down the unit
immediately and protect it from unintended use.
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7.2 Safety Advice
7.2.4 Warranty
During the warranty period, repairs may only be carried out by the manufacturer or by persons authorized by
the manufacturer. If the unit or components are used outside the specified ambient conditions, the warranty
becomes void. The warranty does not cover any damage due to improper use such as the operation and
damage of the touch screen with sharp or pointed objects. If the unit or any other component fails under
warranty, contact the Knorr-Bremse technical hotline.
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7.3 Battery Charging Station
Rear view
Battery
Mounting slots
Heat sink
Left status LED Right status LED Jack for the power supply unit
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7.3 Battery Charging Station
Contacts
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7.3 Battery Charging Station
• After a short time, the status LEDs indicate the battery status (see below)
• After recharging the battery it can be removed from the charging station and the status LEDs will go
out.
• If a charging cycle is required (see table below), the charger performes a cycle of charging /
discharging for maximum battery capacity. The charging cycle can be performed by pressing the
ce��������������������������������������
ntral “Battery charging cycle“ button.
NOTE: The PC adapter can also be used for the charging station.
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7.4 Getting Started with NEO | top
7.4.1 Setting Up
• Open the transport case and take out the components
• Insert the Li-Ion battery into one of the two battery slots under the protective cover at the back of the
PC. Insert the battery into the slot until the catch lever of the battery engages. The battery can only
be removed by pressing the catch lever.
• Connect the AC/DC adapter via the country-specific IEC cable to the socket, ensuring the latter has
the correct pin assignment. Plug in the DC connector of the AC/DC adapter on the side panel (next to
the DVD drive) of the unit.
• After a short time, the Power status LED will start flashing yellow to indicate that the battery is
charging.
• Briefly push the ON/OFF/SUSPEND button to turn on the unit. The start-up process will be signified
by the illuminating green System status LED
Select the partition required, then touch anywhere on the right side of the screen. If no partition is
selected 30 seconds after starting the
�����������������������������������������������������
PC, “Knorr-Bremse PC” is launched����������������
automatically.
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7.4 Getting Started with NEO | top
The following table shows the meaning of the 2-toned colour PC Status LEDs:
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7.4 Getting Started
The six front keys facilitate a simple operation of the Windows® touch system as described in the table below:
ON/OFF/SUSPEND button:
Unit is OFF: Pressing the button turns on the unit.
Unit is ON: Pressing the button shuts down Windows® and
turns off the unit - Keeping the button pressed causes a
forced shutdown of the unit. -
NOTE: For the proper functioning of the first four keys the soft keyboard and the corresponding
drivers must be installed correctly in Windows®.
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7.4 Getting Started
7.4.4 Touchscreen
The unit is equipped with the ELO “AccuTouch” five-wire resistive touchscreen including a serial controller.
It is connected internally to the serial port COM4. A corresponding touchscreen driver is installed under
Windows®.
ATTENTION – Do not operate the touchscreen with pointed or sharp objects such as knives,
pens or screwdrivers to avoid damage to its polyester film. The touchscreen should be operated
only with the fingers or the touch pen supplied.
NOTE : If the hard drive of the PC is replaced at any time, or the recovery DVD is used, the
touchscreen must be recalibrated. This can be done with the aid of the ELO Touchscreen cali-
bration program which can be launched from the control panel.
Touchscreen Calibration
To calibrate the ELO touchscreen, double click on the “ELO Touchscreen” icon found in the Windows����������
®���������
control
panel (see below).
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7.4 Getting Started
The ELO touch-screen interface then opens and, amongst others, allows for adjustment of the coordinate
alignment.
Commercial, PC-compatible quality keyboards and mice with the correct plugs can be connected there. Check if
the keyboard or mouse functions properly before using it. The mouse can be used in addition to the touch screen.
NOTE: If the software keyboard is shown as active on the screen, the external keyboard func-
tions are limited.
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7.4 Getting Started
2 x USB 2.0
NOTE: Since the USB bus supports plug `n´ play. The peripherals connected to it can be
plugged in and unplugged at any time.
CAUTION – Do not disassemble the DVD drive as dangerous laser radiation may occur. Protect
your eyes from direct contact with the laser beam.
CAUTION – Only turn on the unit after it has adjusted to the room temperature. Condensed
water in the unit may damage the computer.
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7.4 Getting Started
7.4.9 Interfaces
• Charger plug Connection to the onboard power supply
Another set of interfaces is located at the back of the unit under a cover.
• 1 x USB 2.0 This interface can be used to connect external USB drives or
measurement instruments via USB.
When turned on for a certain time without being used, the unit can automatically switch into S3���������������
“Suspend to
RAM” m�������������������������������������������������������������
ode (this time limit can be set in Windows® - control panel).
A flashing green system-status LED on the front panel informs the user that the system is currently in operating
mod�����������������������������������������������������������������������������������������������������
e S3 “Suspend to RAM”. The user can reactivate the system from S3 mode by touching the screen or one
of the six front keys.
The use of the ACPI standard ensures optimum interaction of the hardware with the current Windows®
operating system versions.
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7.5 Support Bracket and Carry Handle
Fastening strip
Positioning handle
Support bracket
Carrying strap
The carrying strap
For safe and ease of transport when out of the case.
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7.6 Soft Keyboard Configuration
NOTE: If it is required to access functions which, on a standard keyboard, require the use
of two keys at the same time (e.g. Alt + F4), push these keys one after the other on the
soft keyboard, always pressing special keys like Shift, Alt or Ctrl first.
The soft keyboard supplies key events under Windows®. If applications do not read the entered
keys in a Windows®-compliant way, it cannot be guaranteed that the software keyboard is able
to work with this software.
Upon closing the soft keyboard, the most recent mode (alphabetic or numeric pad) and the
screen position of the soft keyboard are saved and subsequently restored when reopening.
Empty Use the empty area at the side of the above keys to click and drag (move) the soft keyboard.
area
Switches between the numbers and arrows on the numpad (shown only on the numpad)
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7.6 Soft Keyboard Configuration
In the activated window the language can be selected in the scroll-down menu:
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7.6 Soft Keyboard Configuration
• German
• English GB
• English US
• French
• Spanish
• Portuguese
• Italian
• Finnish
• Swedish
• Danish
• Turkish
• Japanese
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7.7 System Language Options
Further customization is possible in the menu “Regional Options“ to suit individual requirements.
NOTE: For the language to take affect, the PC will need to be restarted!
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7.8 Operating System and Hard Drive Partitioning
CAUTION – The installation will delete all programs and data on the selected partition!
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7.9 Battery Status Indicator
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7.9 Battery Status Indicator
The following screenshots show the battery diagnostic protocol. At the time of publication of this product manual
the software was only available in the German language.
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7.10 Battery Self-test
The program is a Windows® application and can be started via Start/Programs/Battery Diagnostics.
When starting the test program, the software checks whether the battery is charged to at least 90% of its
capacity. If the battery status is <90%, the user is asked to charge the battery before the program closes.
NOTE: the test procedure will take up to 1.5 hours and finishes approximately at the 10% marker
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7.10 Battery Self-test
The testing process does not contain any DVD or HDD tests in order to avoid unnecessary wear.
If the measured battery run-time during the test is less than 1.5 hours, the battery has not enough capacity left.
2nd case: battery check running for less than 1.5 hours
• Info window
������������������������������������������������������������������������������������������
“Battery test failed” - curr�������������������������������������������������������
ent battery capacity in percent/initial capacity (60Wh)
NOTE: In case of a warranty claim the end-user can create a test report which contains the
encoded serial number of the battery (replacement ID) and fax it to the Knorr-Bremse branch in
Berlin. In this case it is possible to receive a replacement battery without sending the defective
battery.
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7.11 The Tool Button
2
3
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7.11 The Tool Button
4) In the new window select the desired application and confirm selection
5) Check that the selection is correct and press “OK“
4
4
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7.12 Cleaning the Unit
• Spray the liquid onto the cloth and not directly onto the unit.
CAUTION – Any kind of paint thinners (cellulose thinners, acetone etc.) as well as abrasive
pastes and detergents must not be used to clean the unit. These substances will damage the
protective lacquer layer of the unit and the touch screen.
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7.13 Technical Specifications
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7.13 Technical Specifications
Supported ACPI
(Advanced Configuration and Power Interface)
Operating modes:
S1 Run
S3 Suspend to RAM (after timeout)
S4 Suspend to disk (by briefly pushing the
ON/OFF/SUSPEND button)
- Automatic battery charging (according to the smart battery standard)
- Low-battery indicator
- Automatic system switch-off (S4 mode) in case of low battery
Technical Data
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7.13 Technical Specifications
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8. NEO Interface
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8.1 General information
• In order to take system-specific or vehicle-specific features into account, NEO will give a number of
instructions or ask questions.
Spec��������������������������������
ial vehicle and system features:
• Depending on the ECU and/or periphery configuration, amongst others, NEO tries to detect an
engine control system. If a system cannot be determined through measurements, NEO will ask the
user whether an engine control unit is present. In order to answer this question correctly, the user
needs to be aware that there are vehicles in which the ABS/ASR ECU does not have any influence
on the engine control system. This means the question whether there is engine control has to be
answered “NO” in this case.
• Vehicles are normaly equipped with one or two warning lamp relays; however, some vehicles have
none. If NEO displays an error that the relay is defective, but no relay is actually fitted, the error can be
ignored.
NOTE: In some vehicles, the relay(s) are integrated into the “info-display” (used instead of ABS/
ASR warning lamps).
• If you want to test the retarder switch-off (if available for this vehicle), you can determine its function
by the relay switching noise during tester control or by turning on the retarder. For some vehicles, the
retarder can only be actuated while the engine is running (> 1000 r/min).
NOTE: If the ignition is switched off other than when instructed to do so, the diagnostic process
stops.
• ABS and ASR switches are not part of the standard equipment. In order to test them, NEO needs to
know whether these switches are installed. Only answer “YES” to the question “Is there an ABS or ASR
switch?” if the switch(es) is/are indeed connected.
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8.1 General information
Selecting one of the on-screen menu items displays additional tabs. These tabs allow access to general informa-
tion, repair tips, diagnostic information and wiring diagrams specific to the selected menu option.
The contents page can be returned to at any time by selecting��������������������
the “contents” ta��
b.
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8.1 General information
SP - add-on test software specifically for the German (and later possibly other
European) authorities concerning braking and steering systems.
Note: This legal requirement currently only exists in Germany, and the application is not
available in all languages.
Compatibility Test - to calculate the correct braking ratio between truck and
trailer.
• Links: when selected, the information referred to by the link will be displayed automatically.
• Menu options: displayed as white text on blue background when selected. When a tick button is
shown, pressing it activates the selected option.
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8.1 General information
Home button - takes the user back to the first page of the active tab. It is only visible if the
user has followed a link.
Tick button - confirms the currently selected option and only appears if the user has
selected a menu option.
Star Menu - opens a pop-up window dialog box with the following options:
• Print screen: Prints the current screen content on the default printer.
• Print current document: Prints the currently displayed document in full.
• Show Windows® Desktop: Minimizes NEO.
• Terminate diagnosis: Exits NEO.
KeyPad
The NEO system is configured for use via a touch screen and thus does not support keyboard entries on all
screens.
An application called KeyPad is available and controlled by the system. KeyPad starts automatically when NEO
is switching on. Text typed on the KeyPad is entered into the currently selected window.
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8.1 General information
1. If you are currently in the NEO environment, choose Show Windows® Desktop on the system
page.
5. Click OK.
1. Note down all error codes, descriptions and possible causes of malfunction.
2. Restart NEO and the application to check that the error codes displayed during this process
are the same and contact the Knorr-Bremse Technical Support.
Within the framework of technological development, Knorr-Bremse is continuously working on improving the
products.
Therefore, Knorr-Bremse reserves the right to modify the products described and illustrated in this manual
without prior notice. However, this right does not entitle the customer to have units already delivered retrofitted
accordingly. Technical data, measurements and weights stated in this manual are subject to change without no-
tice. No liability is accepted for inaccuracies or omissions. This document of parts thereof may not in any form be
reproduced, stored, transmitted, transferred, photocopied, recorded or translated by electronic or mechanical
means without the prior consent of Knorr-Bremse.
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8.1 General information
Limited warranty:
The liability of Knorr-Bremse as well as the legal remedies available to the customer within the scope of the warranty
are limited exclusively to Knorr-Bremse‘s undertaking, at their sole discretion, to correct the error or to take
measures which seem adequate to Knorr-Bremse to solve the respective problem, to assist in troubleshooting
or to replace the program or components by functionally equivalent parts or to refund the purchase price and
terminate this Agreement.
Limitation of liability:
Under no circumstances is Knorr-Bremse liable for any damage, including data loss, profit loss, contribution
margins and other collateral, consequential or indirect damage, which may result from the use of the program or
the documentation provided, regardless of the cause of loss.
SAFETY ADVICE
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8.2 Diagnostic Test Procedure
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8.2 Diagnostic Test Procedure
Before proceeding to the diagnosis, enter the VIN (vehicle identification number).
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8.2 Diagnostic Test Procedure
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8.2 Diagnostic Test Procedure
The connection procedure which then follows, depends on the vehicle variant, but a full step-by-step procedure
is shown.
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8.2 Diagnostic Test Procedure
By means of measurement, the diagnostic system determines whether the ECU is supplied
with power. If this is not the case, NEO will give further instructions on how to proceed.
After switching on the ignition, NEO checks if the components of the diagnostic system
are connected properly.
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8.2 Diagnostic Test Procedure
In addition to the peripherals, an existing engine control unit is also recognized automatically.
NOTE: In case of a faulty engine control the ASR warning lamp is always on!
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8.2 Diagnostic Test Procedure
In cases where the configuration is not OK, the diagnostic system is able to reconfigure the ECU.
NOTE: Not all ECUs can be configured. NEO will give the appropriate instructions.
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8.2 Diagnostic Test Procedure
Selection varies
depending on type.
In cases where the configuration is not OK, the diagnostic system is able to reconfigure the ECU.
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8.2 Diagnostic Test Procedure
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8.2 Diagnostic Test Procedure
When s�������������������
electing “Complete
automatic test”, all peripherals
will be tested automatically. NEO
will indicate if there is any user
action required.
I����������������������������
f “Complete manual test“ is
selected, the user must start each
test step individually.
The diagnostic system deter������
mines
the required test steps automati-
cally depending on the system.
If���������������������������������������
it is required to close the diagnosis
even though not all test steps were
OK, this message will appear. If
“NO” is selected, the test step list
will be displayed again with the
respective status.
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8.2 Diagnostic Test Procedure
NOTE: Stored faults have no influence on the functioning of the system. Only currently existing
faults are signalled by the illuminated in-cab warning lamp.
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8.2 Diagnostic Test Procedure
If errors are found while testing, NEO will give appropriate instructions for each error (see example).
Thanks to the appropriate programming, in many cases NEO is able to determine the exact location of the error.
If this is not possible, the user will receive instructions.
Example
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8.2 Diagnostic Test Procedure
Example continued
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8.2 Diagnostic Test Procedure
After completing the diagnosis, it is possible to return to the main menu by s�����������������������������������
electing “Return to main menu” and
pressin�����������������������
g the confirmation key.
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8.3 Special Cases
NOTE: If the diagnosis is aborted while testing, select the periphery test. See above.
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8.4 EBS Test
NOTE: Test steps written in red require the connection of additional adapters or the
dedicated pressure test equipment.
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8.4 EBS Test
First the detected system and the component assignment to the axles is shown.
NOTE: In the case of a voltage value error, NEO will give further instructions.
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8.4 EBS Test
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8.4 EBS Test
External measurements:
For test steps written in red, NEO will ask for additional adapters to be used to directly measure the values of
certain components.
According to the test step, NEO will, for example, ask for certain pins to be connected via an additional adapter
cable to the probes.
Zoom out
Zoom in
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8.4 EBS Test
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Tr a c e D at a
9. Trace Data
Next page
Previous page
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Pressure Te s t
NOTE: Before starting the pressure test, all applications using the integrated measuring system
must be closed.
General:
It is possible to connect up to 8 pressure sensors at the same time. The display update of the 8 sensors takes
less than 1 second. After calibration, the inaccuracy of the measurement is < 1 %.
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Pre s s u re Te s t
Next Page
1 Back
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Pressure Te s t
Zoom in
Zoom out
Previous page
Next page
Close
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Pre s s u re Te s t
Freeze display
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Oscillos co p e
11. Oscilloscope
Start Scope
Start the Scope applicatio������������������������������������������������������������������������
n by selecting the “Digital Multimeter/Oscilloscope” ���������������
tab.
System menu
Start
“Calculation
Set-up” button
“X-Axis display”
window
Zoom
Full Screen
Print
Select Print from the System menu.
If no printer is detected by the system, check the error message box for possible reasons for failure. Then press
the button.
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O s c i l l o s co p e
NOTE: The Y-Axis Set-up� button will change colour acording to the chosen channel
2. Press the Y-Axis Set-up button. The Y-Axis Set-up window for channel 1 will appear:
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Oscillos co p e
3. For each item in the left-hand column, a range of selectable options is offered in the right-hand column. When
an option is selected from the right-hand column, the value is immediately displayed in the left-hand column.
For example: If “Scale” is selected in the left-hand column - the following options will be offered:
50 mV/div
100 mV/div
200 mV/div
500 mV/div
1 V/div
2 V/div
5 V/div
10 V/div
15 V/div
20 V/div
By selecting for example “1 V/div”, “Scale - 1 V/div” is now shown in the left-hand column.
NOTE: The “Sense” and “Filter” settings vary for each channel.
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O s c i l l o s co p e
The process for setting the X-Axis parameters is identical to the previous example Y-Axis Set-up.
Zoom-In button
Zoom-Out button
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Oscillos co p e
The process for setting the Trigger Set-up is identical to the example Y-Axis Set-up.
1. Press the Trigger Set-up button, the Trigger Set-up window will appear.
Trigger Display
window
2. The trigger source options selected are shown in the left-hand column and in the Trigger Display window.
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O s c i l l o s co p e
The process for setting the Calculation Set-up is identical to the example Y-Axis Set-up.
1. Press the Calculation Set-up button, the Calculation Set-up window appears as shown below.
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Oscillos co p e
Pressing the Full Screen button temporarily hides the tool panel as shown. Pressing the Full Screen
button a second time returns to the original screen.
Screenshot showing full screen after presing the Full Screen button.
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O s c i l l o s co p e
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Oscillos co p e
Using the
���� Y Axis Set-up page, connect a probe to one of the channels.
Press the Trigger Set-up button and select the channel as the source.
Press the Trigger Select button.
Tw���
o “T” (trigger)������������������������������������
markers will appear as shown below.
Trigger markers
Y-Axis control
(down)
Check that these markers can be adjusted using the X-Axis and Y-Axis controls.
The Trigger Display Window will reflect these changes.
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O s c i l l o s co p e
Pressing the
�������������������������������������������������������������������������������������������������
right “X-Axis” control button will cause an “A” cursor to a����������������������������������
ppear on the display. This can be
adjusted using the left and right “X-Axis”����������
������������������
controls.
Pr�������
ess the “Cursor B Select”�����������������������������������������������������������������������
button and repeat the above using the respective up and down ���������
“Y-Axis”�
controls.
“B” cursor
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Oscillos co p e
Technical Specifications
Y channel
• Monitor on/off
• Scale 50 mV/div. – 20 V/div. 10 ranges
• Inversion on/off
• Coupling AC, DC or GND
• Filter 20 Hz – 300 kHz 6 ranges
X channel
• Scale 1 µs/div – 10 s/div. 22 ranges
• Zoom 100 %, 200 %, 250 % and 500 %
• Sample rate
• 10 MS/s at 8-bit resolution.
• 500 kS/s at 12-bit resolution
Input impedance
• 1 MΩ/168 pF
Trigger
• Individual measurement
• Rising edge/falling edge
• Move up to 90% of the X channel
Automatic measurements
• Peak-to-peak voltage
• Min. voltage
• Max. voltage
• RMS voltage
• Frequency
• Period
• Pulse width on
• Pulse width off
• Duty cycle
Properties
• X and Y cursor for measuring
• Autoconfiguration
• Possibility to save waveforms to file/load waveforms from file
• Cable/probe identification test
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D M M O p e rat i ng Func tions
START - continues to measure and to update the display after the STOP button is
pressed.
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DMM O perating Func t i o n s
RESISTANCE - Carries out resistance tests between two selected points or probes.
DIRECT VOLTAGE (DC) - Carries out DC voltage tests between two selected points or
probes.
ALTERNATING VOLTAGE (AC) - Carries out AC voltage tests between two selected
points or probes.
PRESSURE - Carries out pressure tests with the pressure sensor adapter box. The pres-
sure sensor adapter box can be selected with the PROBE SELECT key.
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D M M O p e rat i ng Func tions
Additional
measurement tool Additional functions
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DMM O perating Func t i o n s
SOUND-ON - This icon is shown in the main window area to indicate the sound is on. If
the sound is off, set by the a�����������������������������������������������
bove “SOUND-OFF” button,�����������������������
the icon is not shown.
Miscellaneous:
RELATIVE MEASUREMENT - For use with voltage and resistance measuring functions.
Pressing this toggle button activates t�������������������������������������������
he “RELATIVE MEASUREMENT” mo���������������
dus, and saves
the calculated value as the offset value and sets the display to zero. For the subsequent
measurements, the saved offset value will be deducted from the measured value before
displaying it. The icon is shown in the measurement display window to show that this
modus has been activated.
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D M M O p e rat i ng Func tions
After choosing the appropriate test function, the next step is to select a probe.
The system contains a preset probe selection which usually consists of the connected probes. The red and the
black probes have the highest priority, thus, when connected, they are the default probes.
SWITCHBOX PINS
Only available if the SwitchBox cable was selected with the PROBE SELECT function.
When using the SwitchBox, a second menu is available so that the user can select which pin to use in a test.
DMM
Functions
DC voltage
• Range 150 mV – 60 V
• Max. resolution 1 mV
AC voltage
• Range 150 mV peak – 30 V peak
• Max. resolution 1 mV peak
• Input frequency 6 Hz – 33 KHz
Resistance
• Range 40 Ω - 20 MΩ
• Max. resolution 0.01 Ω
Pressure
• Range dependent on signal generator
• Resolution depending on signal generator
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DMM O perating Func t i o n s
Frequency
• Range 1 Hz - 1 MHz
• Resolution 0.01 Hz
Pulse/period
• Range 1 µs�������
���������
- 10 s
• Resolution 1 µs
��
Input impedance
• 1 MΩ / 168 pF
Properties
• AC/DC measurement
• Zero adjust
• Relative mode - the current reading is set as the zero reference (base line)
• Individual measurement
• Pause
• Continuity tester - acoustic signal
• Sound on/off
• MIN mode: screen only refreshes if the current value is smaller than the one measured previously
• Normal mode: screen always refreshes.
• MAX mode: screen only refreshes if the current value is greater than the one measured previously
• Cable/probe identifier test
NOTE: When measuring via the SwitchBox the ignition must be switched on.
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S a fe t y Te s t ( SP)
NOTE: This legal requirement currently only exists in Germany, and the application is only
available in German.
Operating instructions for using the SP program, the Customer and vehicle file and the pressure test.
Pressing��������������������������������������������������������������������
the “Star Menu” button in the top right����������������������������
corner of a screen enables:
This file can be accessed either by clicking the “TAB” or within the SP, the two copies are linked and always have
the same content.
Overview
Search criteria
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13
S afet y Test ( S P)
Page 1
Browse
Cancel
Page 2
Select the applicable For vehicles with 2 different calculated pressures (see LSV
vehicle type. sticker), pushing this button opens another field for entering the
second calculated pressure.
The data from this file is automatically copied into the SP test protocol. Thus, all details relevant to the SP are
required.
An automatic notification will be given if data is not entered into a field.
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S a fe t y Te s t ( SP)
Page 2 cont.
With different calculated
pressures, the load-sensing
values need to be assigned to
the corresponding axles.
Display after pushing this button (only The calculated pressure needs to be assigned to the corre-
with two different calculated pressures). sponding load sensing valves.
Entry of the present wheel brake only if the base values are also entered.
Page 3
If the known values for the respective vehicle are available (see test log book), they must be entered (for the SP
it is compulsory to use the existing base values!).
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S afet y Test ( S P)
In order to enter a
customer with several
vehicles, open the corre-
sponding customer file and
remove the vehicle data
with this button. Customer
data will not be lost.
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S a fe t y Te s t ( SP)
Update appointments
Appointment warnings
SP sticker management
SP fault statistics
Staff
Test and measurement devices
Test protocol
Tips for the pressure test
SP - Testing process
SP - General
Cust. veh. file
When running the SP, the image shown here is displayed automatically if one of the three dates is due:
a) Staff training (4 months before it‘s due)
b) Measurement and test device monitoring (2 months in before it‘s due)
c) Vehicles requiring SP (1 month before it‘s due)
Test protocol
Always touch/highlight the corresponding line in the customer and vehicle file overview when selecting
which test protocol to view or print or for which customer to create a new test protocol.
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Page1
NOTE: Data must be entered into all important fields. If there is no value available, e.g. trailer
mileage, a “-“ sign has to be entered.
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Page 2
Page 3
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Page 4
Page 5
The deceleration is
calculated and displayed
automatically by pressing
on this field.
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S a fe t y Te s t ( SP)
The SP test sequence represents an efficient realization of the SP, elaborated jointly with other companies and
vehicle manufacturers.
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Zoom in
Zoom out
The test instructions show a truck and trailer braking system. By pressing the corresponding button, it is possible
to obtain information about which measurement point to use in a test. A description of the measurement ports
(P1, P2,…) are also available on the “General” tab.
Delete button
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S afet y Test ( S P)
Automatic use of the brake actuator pressures for calculating the deceleration
In order to insert the pressures into the SP test protocol automatically, activate the button “Pressure
Test” on page 5 of the SP test protocol. When doing so, be aware that sensor 1 must be connected to axle 1
(A1), sensor 2 to axle 2 (A2) etc. (see “Pressure Test” in section 10).
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Next page
Two options are available via the use of the touch screen buttons:
Previous page
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Compatibilit y Te s t
Zoom in
Zoom out
Next page
Close
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Measurement conditions
NEO automatically
assigns the entered weights
to the selected loading
condition.
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Compatibilit y Te s t
Pressure sensors at S1 to
S4 are not imperative, but
advantageous for result
evaluation.
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The number of axles shown (max. 4) depends on the selected vehicle. The axle pressures (p1, p2 etc.) may be
entered, but this is not compulsory.
If the pressures are to be carried over automatically from the pressure test, proceed as follows:
• After connecting the sensors, apply the desired pressure “Pm” by actuating the brake.
• Once the desired pressure “Pm” ± 0.1 bar has been reached, push the pressure button on the right
side, release the service brake and then confirm with the blue arrow on the right side.
• The entry into the compatibility test table has now been made.
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Back-up data
Increase predominance
for simulation.
Decrease predominance
for simulation.
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D at a B a c k- u p and D ata Retrieval (MTS Arc)
Double click
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D ata B ack-up and D ata Retri eva l
The following window then opens to show two options “Backup” or “Restore”
Cancel
NOTE: After closing an application (e.g. SP) it is recommended to save the data without using
“Terminate diagnosis”. The data will be saved to the hard disk automatically.
Data (particularly SP data) should be backed up on an external storage device (disk, memory stick) at regular
intervals. The following pages show the procedure to back-up data and for retrieving data already stored.
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D at a B a c k- u p and D ata Retrieval (MTS Arc)
OK
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D ata B ack-up and D ata Retri eva l
Example:
An error on 03/07/2007 can be corrected by
re-entering the data. Pressing on the blue arrow
will restore all data up to the selected line.
OK
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Commercial Vehicle Systems
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