77 Hard-Hitting

Resume Action
Verbs and
Phrase Examples
77 Ha rd -Hi t t i ng R e s u m e Ac ti o n V er b s an d P h r ase Ex am p l es

ACTION VERBS PHRASE EXAMPLES

software implementation project by six weeks, resulting in

Accelerated
cost savings of $75,000.

revenue growth goals six weeks ahead of schedule in Q2

Accomplished
2014.

President's Club award for top 10% of sales employees

Achieved
globally two years in a row (2014 and 2015).

three new clients that grew into key strategic accounts with
Acquired
over $3 million in annual sales.

company efforts to improve customer service by

Advanced
communicating weekly results to team.

company brand recognition by 3% in Q3 2016 through social

Amplified
media and PR campaign.

client retention data and built model which improved

Analyzed
retention by 17%.

cross-functional project team to address and build action

Assembled
plans around competitive threats.

155%, 123%, and 130% quota achievement in 2013, 2014,

Attained
and 2015, respectively.

top investors for oversubscribed fundraising round of $3

Attracted
million with a target of $2 million.

Boosted conversion rates by 30% year over year.

marketing measurement framework which was adopted

Built
across the entire organization of 700 employees.
77 Ha rd -Hi t t i ng R e s u m e Ac ti o n V er b s an d P h r ase Ex am p l es

ACTION VERBS PHRASE EXAMPLES

team diversity initiative which led to a complete overhaul of

Championed
company's hiring process.

with C-level executives on culture improvement project

Collaborated which improved internal satisfaction survey results by 4
basis points.

a novel method for identifying process bottlenecks,

Conceived increasing the percentage of projects completed on time by
10%.

with external partners to identify bottlenecks in

Consulted
procurement process, decreasing costs by 10%.

several ideas to company management, one of which was

Contributed
implemented and drove a $50,000 annual cost reduction.

customer support strategy which received approval from

Created
C-level executives.

strong cross-functional relationships with key internal

Cultivated
stakeholders and reduced project overhead by 15%.

35% year-over-year unit sales growth in a market with

Delivered
negative average growth during 2014.

business process automation software across three

Deployed business units comprised of 500 total employees and
realized cost savings of $3 million annually.

component for best-selling product line that reduced overall

Designed
product cost by 10% and customer return rate by 15%.

new client-facing sales materials which reduced time spent

Developed
on proposals by 15%.
77 Ha rd -Hi t t i ng R e s u m e Ac ti o n V er b s an d P h r ase Ex am p l es

ACTION VERBS PHRASE EXAMPLES

Doubled number of leads generated for sales team in one quarter.

international revenue growth of 7% on a target of 2% in

Drove
2014.

Global Culture award for demonstrating company values

Earned
through a complex client negotiation.

revenue targets for new product line by 15% despite

Eclipsed
unexpected budget cutbacks.

ineffective employee incentive programs and refocused

Eliminated
investments in effective programs, driving ROI of 18%.

backend platform for clients to access creative assets,

Engineered
reducing service time by 10%.

a universal set of guidelines used by all employees for social

Established media posting and increased employee engagement by
15%.

target team growth goals three years in a row by over 20%

Exceeded
each year and 5% over peer average.

cost-reduction project for sales team which led to 30% lower

Executed
field expenses.

product line into three new strategic growth markets and

Expanded
drove $10 million in incremental revenue.

rollout of key strategic initiative by six weeks for a team of

Expedited
twelve, accelerating benefit realization.

an ongoing workshop between the marketing and HR teams

Facilitated to improve interview effectiveness, which resulted in 20%
more candidates receiving offers.
77 Ha rd -Hi t t i ng R e s u m e Ac ti o n V er b s an d P h r ase Ex am p l es

ACTION VERBS PHRASE EXAMPLES

a new financial model to analyze cash flow from

Formulated depreciating assets which was adopted across the company
in 2014.

ongoing professional development through personal

Fostered
mentor relationship with group VP.

charitable organization WaterWorks to provide clean water

Founded
to the developing world.

company growth into new markets with 20%, 15%, and

Furthered 8% revenue growth in Asia, Europe, and the Middle East,
respectively.

actionable insights from customer data, leading to the

Generated
elimination of an unprofitable product line.

customer revenue by 126% year over year from 2013 to

Grew
2014.

five new market opportunities which grew product sales by

Identified
$2.5 million.

an internal employee communication platform which

Implemented
reduced email flow by 1,000 messages a day.

market share for lagging product line by 5% above growth

Improved
targets for 2014.

prospect pipeline velocity by 10% through improved

Increased
nurturing program.

cost reduction measures across finance organization and

Initiated
drove down overhead by 12%.

marketing and sales functions into a specialized team to

Integrated
align priorities and improve effectiveness.
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ACTION VERBS PHRASE EXAMPLES

product development framework now used by engineering

Introduced
team across the company.

new client feedback portal which increased customer

Launched
satisfaction by 50% and lowered support costs by 15%.

companywide initiative to eliminate unnecessary meetings

Led
and received Culture award from CEO.

dangerously sagging profitability by 27% last year, which

Lifted saved ten people from losing their jobs through planned
layoffs.

pilot program of five employees to generate leads for senior

Managed
sales reps.

key supply contract for large project accounting for 30% of

Negotiated
company revenues in 2014.

2011 acquisition of Acme Corp., clearing deal with

Orchestrated
regulators and spearheading integration team.

support team in alignment with customer verticals,

Organized
improving satisfaction by 5%.

typical new hire development milestones and achieved

Outpaced
targets six months earlier than average.

Outperformed average peer deal size by 33% year over year in 2013.

sales compensation structure, reducing turnover by 10%

Overhauled
while increasing sales by 15%.

with several high profile outside firms to secure strategic

Partnered
client now representing 5% of overall revenue.
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ACTION VERBS PHRASE EXAMPLES

CEO to test novel employee review system which became

Persuaded
standard practice across the company.

novel application development process which reduced

Pioneered
companywide development time by 20% on average.

twice as many content deliverables as peers while

Produced
maintaining high quality standards.

to Senior Account Manager for exemplary work with

Promoted
complex, strategic clients.

procurement process to utilize fewer resources and save

Redesigned
the company 10% on procurement costs annually.

equipment downtime by 20% over three months by

Reduced
streamlining maintenance process.

largest contract in company history, a strategic agreement

Secured
for $5 million over two years.

by regional VP to lead service team for company's largest

Selected
client to date, with spend over $2 million annually.

new hire onboarding process, decreasing candidate ramp

Simplified
time by 2 months and reducing turnover by 15%.

complex process problem that was costing the company

Solved
$500,000 per year.

process improvement project which resulted in a 40% lower

Spearheaded
completion time.

company recruiting process by instituting applicant tracking

Streamlined
software.
77 Ha rd -Hi t t i ng R e s u m e Ac ti o n V er b s an d P h r ase Ex am p l es

ACTION VERBS PHRASE EXAMPLES

product's competitive position in market and grew share by

Strengthened
2% in 2014.

three teams outside of my normal area of responsibility and

Supported
created onboarding plan for new managers.

Surpassed individual development targets set by manager by 25%.

service team performance from bottom quartile to top 10%

Transformed
in the company within two years.

profit margins of new product line by working with

Tripled
engineers to incorporate lower-cost components.

Customer Rockstar award in 2015 for most positive

Won
customer feedback for support provided.