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Assessment Matrix Example

The following example shows how the selection criteria provides the basis for identifying the
desired behaviours and how these can be assessed/rated. Note only the criteria considered
critical to this role were assessed; all of which were ranked an equal “1”.

POSITION – Administrative Officer APPLICANT John Citizen TIME/DATE 10am 1.1.08

Ranked in SELECTION DESIRED BEHAVIOURS ASSESSMENT RATING


order of
importance CRITERION
(as per PD)
1 Highly developed Sets priorities and schedule Cover letter and/or résumé
organisational tasks D
skills and Interview – We note you
Plans ahead and manages organised a conference. Tell C
demonstrated
ability to meet work flow; keeps track of us about your role in this,
deadlines. information for action, bring- what you did…
up and follow-up; C
anticipates potential Referees – confirm example
problems and takes
appropriate action to
minimise impact
Attends to detail
1 Ability to work Works unsupervised in Interview – What tasks have
independently and organising own resource you completed by yourself C
show initiative. needs, resolves problems that you are most proud of?
and makes decision without
referral within area of Referees – confirm C
responsibility examples

Willing to think beyond the


boundaries of the job to
meet needs of the office
1 Ability to work Understands and works Interview – Tell us about a
productively as towards team goals time when you have seen an D
part of a team. opportunity to make an
Aware of and anticipates improvement in the
the concerns and feelings workplace.
of colleagues
Interview – Describe a time D
Willing to share uneven when other members of the
workloads, information, team weren’t pulling their
skills weight and what you did?
Works positively with Referees – confirm
people of different D
examples
backgrounds, status and
education
1 Highly developed Listens and considers the Interview - What different
written and verbal thoughts and opinions of approaches do you use in D
communication other people in the talking to different people?
skills workplace
Interview – Tell us about a D
Expresses own ideas time when you felt strongly
openly and clearly with about an issue in the
work colleagues and deals workplace. What did you
positively with any criticism do?
Composes routine memos, Work sample of reports and D
correspondence with memos and question on
accurate spelling and interview
grammar D
Work test – Correct a poorly
Produces reports, agendas, constructed memo
business documents using
Word and Excel Referees – confirm D
examples

Rating Scale
A Significantly exceeds criterion for successful job performance
B More than exceeds the criterion relative to behaviour required
C Exceeds the criterion relative to behaviour required
D Meets criterion relative to behaviour required
E Does not meet the criterion relative to behaviour required
F Not assessable on evidence provided

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