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FLIGHT PLANNING SYSTEM ERROR CODES

ERROR ERROR ERROR


CODE CODE DEFINED CODE RESOLUTION or WORKAROUND

2 HEAVY AIRCRAFT WEIGHTS REQUESTED ARE TOO HEAVY, OR AIRCRAFT  CONTACT THE JEPPESEN HELP DESK WITH PLAN NUMBER FOR
CANNOT MEET REQUIRED CLIMB PROFILE, OR FORCASTED TEMP RESOLUTION.
EXCEED THE PERFORMANCE CAPABILITY OF AIRCRAFT

 REVIEW ROUTING INPUTS TO ENSURE CORRECT TRANSITIONING INTO OR


- AIRPORT UNABLE TO TRANSITION OUT OF OR INTO AN AIRPORT OUT OF THE DEPARTURE/ARRIVAL AIRPORT.
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REVIEW THE AIRCRAFT INPUT.
AC UNKWN AIRCRAFT REQUESTED NOT IN AIRCRAFT DATABASE  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REVIEW ALL INPUTS
ADB 0CNT NO ENTRY OR UNRECOGNIZABLE CHARACTERS WERE INPUTED  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 CONTACT THE JEPPESEN HELP DESK WITH PLAN NUMBER FOR
ADB 01 REQUESTED OPTION NOT AUTHORIZED RESOLUTION.

ADBDIR01 PERMANENT AIRCRAFT FILE NAME NOT FOUND  REVIEW THE AIRCRAFT FILE
(ERROR IS CAN BE ENCOUTERED WHEN CREATING AND DELETING  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
AIRCRAFT FROM THE AIRCRAFT DATABASE.) NUMBER FOR RESOLUTION.

 REVIEW THE AIRCRAFT INPUT FOR DELETION.


ADBDIR02 AIRCRAFT FILE NAME TO BE DELETED WAS NOT FOUND  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 CONTACT THE JEPPESEN HELP DESK WITH PLAN NUMBER FOR
ADBDIR04 FILE STRUCTURE PROBLEM RESOLUTION.

 REVIEW ALL INPUTS
ADBREQNG NO ENTRY OR UNRECOGNIZABLE CHARACTERS WERE INPUTED  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
AIRPORT1 REENTER ALL INPUTS
NUMBER FOR RESOLUTION.
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
ALTERN01 REENTER ALL INPUTS
NUMBER FOR RESOLUTION.

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


ALTERN02 REENTER ALL INPUTS
NUMBER FOR RESOLUTION.

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


ALTERN03 REENTER ALL INPUTS
NUMBER FOR RESOLUTION.

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


ALTERN04 REENTER ALL INPUTS
NUMBER FOR RESOLUTION.
 REVIEW ALTERNATE AIRPORT INPUT
ALTER02 ALTERNATE AIRPORT REQUESTED IS NOT RECOGNIZED  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
ALTER03 REENTER ALL INPUTS
NUMBER FOR RESOLUTION.
 REVIEW ALL INPUTS
ALTER04 NEGATIVE GROUND SPEED CALCULATED  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REVIEW ALTITUDE CONSTAINTS
ALTOPL01 ALTITUDE CONSTRAINT IS ABOVE OR BELOW THE ALTITUDE RANGE
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
LOADED FOR THE AIRCRAFT
NUMBER FOR RESOLUTION.
 REVIEW PROFILE CONSTRAINTS
ALTOP01 TOO MANY ALTITUDE CHANGES  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REVIEW PROFILE CONSTRAINTS
ALTOZ NC AIRCRAFT PERFORMANCE UNABLE TO CALCULATE FLIGHT LEVEL,
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
USE LOWER FLIGHT LEVEL
NUMBER FOR RESOLUTION.
 REVIEW FUEL INPUTS
ALTOZFUL MAXIMUM FUEL CAPACITY EXCEEDED  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.

 REVIEW AIRCRAFT WEIGHT INPUTS


ALTOZLWT MAXIMUM LANDING WEIGHT EXCEEDED  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.

 REVIEW PROFILE CONSTRAINTS


ALTOZNC AIRCRAFT PERFORMANCE UNABLE TO CALCULATE FLIGHT LEVEL,
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
USE LOWER FLIGHT LEVEL
NUMBER FOR RESOLUTION.

 REVIEW FUEL INPUTS


ALTOZNSV UNABLE TO COMPUTE A DEPARTURE FUEL OR WEIGHT THAT WILL
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
SATISIFY THE SPECIFIED ARRIVAL FUEL OR WEIGHT CONDITIONS
NUMBER FOR RESOLUTION.

09/24/18
 REENTER WEIGHT INPUTS
ALTOZTOW MAXIMUM TAKEOFF WEIGHT EXCEEDED  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REVIEW PROFILE CONSTRAINTS
ALTOZ01 TOO MANY ALTITUDE CHANGES  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REVIEW PROFILE CONSTRAINTS WITH RESPECT TO HEMISHERICAL RULES
ALTOZ182 ANTI-HEMISPHERICAL SEGMENT TOO CLOSE TO TOC AND CRUISE ALTITUDE
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.

ALTRKC01 NO TRAK ALTITUDES AVAILABLE FOR GIVEN INPUT  CONTACT THE JEPPESEN HELP DESK WITH PLAN NUMBER FOR RESOLUTION.

ALTRKC02 NO TRAK ALTITUDES AVAILABLE FOR GIVEN INPUT  CONTACT THE JEPPESEN HELP DESK WITH PLAN NUMBER FOR RESOLUTION.

 REVIEW PROFILE INPUTS


ALTUSR01 AN ALTITUDE RESTRICTION WAS INPUTED IN THE PROFILE ON A
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
CHECKPOINT WHICH IS NOT ON THE ROUTE
NUMBER FOR RESOLUTION.

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


APINFO 2 REENTER ALL INPUTS
NUMBER FOR RESOLUTION.

APINFO 3 REENTER ALL INPUTS  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.

APOLL01 REENTER ALL INPUTS  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.

ARISIT01 PLEASE RETRY PRINT AND FORWARD  CONTACT THE JEPPESEN HELP DESK WITH PLAN NUMBER FOR RESOLUTION.

ARISIT04 THE PLAN NUMBER REQUESTED WAS NOT COMPUTED UNDER THE  VERIFY THAT THE PLAN NUMBER IS CORRECT
CURRENT ID BEING USED  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 VERIFY THAT THE NUMBER USED IS CORRECT
ARISIT05 THE PLAN NUMBER REQUESTED WAS NOT COMPUTED UNDER THE
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
CURRENT PASSWORD BEING USED
NUMBER FOR RESOLUTION.

ARISIT06 GRAPHIC MAPS CANNOT BE PRINT & FORWARDED  CONTACT THE JEPPESEN HELP DESK WITH PLAN NUMBER FOR RESOLUTION.

 VERIFY THAT THE PLAN NUMBER USED IS CORRECT


BAD I.D FLIGHT PLAN MSG NUMBER YOU HAVE REQUESTED WAS NOT
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
COMPUTED UNDER YOUR ID
NUMBER FOR RESOLUTION.

09/24/18
 REVIEW INPUTS
BAD LAND ONE OR BOTH AIRPORT IDENTIFIERS HAVE BEEN LEFT OFF FROM
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
THE INPUT
NUMBER FOR RESOLUTION.

 REENTER INPUT
BAD NAME REQUESTED FILE NAME HAS MORE THAN 8 CHARACTER OR HAS A
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
LEADING BLANK
NUMBER FOR RESOLUTION.

BAD RCPT CHECK RECLEAR POINT ENTERED TO MAKE SURE IT IS ON THE  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
ROUTE NUMBER FOR RESOLUTION.

 REENTER INPUTS
BAD REQ REQUESTED OPTION NOT RECOGNIZED  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REENTER ROUTE ENTRY
BAD SAVE NO FILE NAME WAS SPECIFIED AFTER ENTERING $SAV BAD TRK#
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
ROUTE INPUTS INCORRECT, CHECK ROUTE ENTRY
NUMBER FOR RESOLUTION.
 REENTER ROUTE ENTRY
BAD TRK # ROUTE INPUTS INCORRECT, CHECK ROUTE ENTRY  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
BEGMUD01 REENTER ALL INPUTS
NUMBER FOR RESOLUTION.
 REENTER RECLEAR CHECKPOINT
BEGRCL02 RECLEAR CHECKPOINT NAME IS BLANK  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
BESERK01 REENTER ALL INPUTS
NUMBER FOR RESOLUTION.
 ROUTE FLIGHT OVER A NAVAID NEAR DEPARTURE AIRPORT TO OVERFLY
BESERK02 NAVAID CAPACITY EXCEEDED DURING ROUTE COMPUTATION  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 REENTER ALL INPUTS
BETTER01 NEGATIVE GROUND SPEED HAS BEEN CALCULATED  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REVIEW PROFILE INPUTS
BSRCH001 INVALID FLIGHT LEVEL REQUESTED  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REENTER ROUTE INPUTS
CANCAN01 CANNED TRACK EXIT POINT (Q6) IS NOT RECOGNIZED  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REENTER ROUTE INPUTS
CANCAN02 ROUTE CANNOT BE COMPUTED FROM RECLEAR POINT TO THE
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
RECLEAR AIRPORT
NUMBER FOR RESOLUTION.

09/24/18
CANCAN03 REENTER ALL INPUTS  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REVIEW STORED ROUTE NAME INPUT
CANCAN04 CANNED TRACK NAME NOT RECOGNIZED  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REVIEW ROUTE INPUTS IN STORED ROUTE
CANCAN05 UNRECOGNIZABLE CHECK POINT  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REDUCE ROUTE INPUT ENTRIES FOR THE STORED ROUTE
CANCAN06 TRY REDUCING AMOUNT OF ENTRIES IN ROUTE INPUT  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REVIEW ROUTE INPUTS IN THE STORED ROUTE
CANCAN08 WHEN USING PREFERRED ROUTES IN DEPARTURE AREA, AN
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
OVERFLY POINT IS BEING USED AS AN EXIT TRANSITION
NUMBER FOR RESOLUTION.

 REVIEW CLIMB RESTRICTION INPUTS


CASCAS10 UNABLE TO COMPUTE PERFORMANCE DUE TO ORBIT DURING
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
CLIMB
NUMBER FOR RESOLUTION.

 REVIEW DESCENT RESTRICTION INPUTS


CASCAS20 UNABLE TO COMPUTE PERFORMANCE DUE TO ORBIT DURING
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
DESCENT
NUMBER FOR RESOLUTION.

 REVIEW INPUTS
CDBDRI02 NUMBER OF CHARACTERS OF INPUT LESS THAN ONE OR NO
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
INSTRUCTIONS FOLLOWING COMMAND
NUMBER FOR RESOLUTION.
 REVIEW INPUTS
CDBDVR01 NUMBER OF CHARACTERS OF INPUT LESS THAN ONE  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REVIEW INPUTS
CHCONV01 A NUMERIC INPUT CONTAINS LETTERS  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REVIEW RESTRICTED AREA INPUTS
CHKRST10 TWO SIDES OF A RESTRICTED AREA CROSS EACH OTHER EACH
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
SHOULD END AT A COMMON POINT
NUMBER FOR RESOLUTION.
 REVIEW RESTRICTED AREA INPUTS
CHKRST20 A SIDE OF A RESTRICTED AREA IS TOO SHORT  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REVIEW RESTRICTED AREA INPUTS
CHKRST30 CHECK RESTRICTED AREA INPUTS  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REVIEW RESTRICTED AREA INPUTS
CHKRST40 CHECK RESTRICTED AREA INPUTS  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.

09/24/18
 REVIEW CENTER INPUT FOR THE DEFINED RESTRICTED AREA
CIRCUM10 CENTER OF CIRCUMSCRIBING CIRCLE FOR RESTRICTED AREA
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
COULD NOT BE FOUND
NUMBER FOR RESOLUTION.
 REVIEW RESTRICTED AREA INPUTS
CIRCUM15 CHECK RESTRICTED AREA INPUTS  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.TIONS
 TRY SPLITTING AREA INTO TWO
CIRCUM20 RESTRICTED AREA TOO LARGE  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
CLBOTP02 REENTER ALL INPUTS
NUMBER FOR RESOLUTION.
 REVIEW INPUTS AS IT RELATES TO AIRCRAFT CAPABILITIES
CLBOTP11 AIRCRAFT PERFORMANCE ERROR  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REVIEW BIAS INPUTS
CLBOTZ01 INVALID POINT OF DEPARTURE ALTITUDE BIAS  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REVIEW FLIGHT PLAN NUMBERS USED FOR INPUTS
CMPFIL03 USE LAST 2 FLTPLNS IN NUMERIC ORDER TO COMPRESS  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REVIEW FLIGHT PLAN NUMBERS USED FOR INPUTS
CMPRES01 USE LAST 2 FLTPLNS IN NUMERIC ORDER TO COMPRESS  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REVIEW ROUTE INPUTS
DAZL01 DISTANCE BETWEEN CHECK POINTS IS EQUAL TO ZERO  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REVIEW BIASES
DESAVG01 INVALID POINT OF ARRIVAL ALTITUDE BIAS  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
DESWT101 REENTER ALL INPUTS
NUMBER FOR RESOLUTION.

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


DSCNTP04 REENTER ALL INPUTS
NUMBER FOR RESOLUTION.

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


DWNUP 10 REENTER ALL INPUTS
NUMBER FOR RESOLUTION.
 REVIEW ETOP INPUTS
ETOPBZ01 ETOP AIRCRAFT AUXILIARY DATA BASE NOT FOUND  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 REVIEW CRUISE MODE INPUT
ETOPBZ02 ETOP CRUISE PERFORMANCE NOT COMPUTABLE AT ALTITUDE,
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
CRUISE MODE SPECIFIED
NUMBER FOR RESOLUTION

09/24/18
 REVIEW SPECIFIED ETP POINTS
ETP ARPT DEPARTURE ETP AIRPORT IS CLOSER TO ARRIVAL THAN THE
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
REQUESTED ARRIVAL ETP AIRPORT
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


FEED01 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


FEED02 REENTER ALL NPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


FEED03 REENTER ALL INPUTS
NUMBER FOR RESOLUTION
 EXAMINE AIRCRAFT DATABASE
FILEFULL AIRCRAFT DATABASE FILE IS FULL  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
FILGAP10 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


FIR FULL REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


FIR 0 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


FIRLFULL REENTER ALL INPUTS
NUMBER FOR RESOLUTION TIONS.

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


FIRWFULL REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


FIR9999 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 REVIEW HEADER INPUT


FLTLOG01 HEADER MUST CONTAIN 'ANA' FOLLOWED BY A 4 DIGIT NUMBER WITH
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
LEADING ZEROS FOLLOWED BY A SLASH
NUMBER FOR RESOLUTION

 REVIEW HEADER INPUT


FLTLOG02 HEADER MUST CONTAIN 'ANA' FOLLOWED BY A 4 DIGIT NUMBER
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
WITH LEADING ZEROS FOLLOWED BY A SLASH
NUMBER FOR RESOLUTION
 REVIEW P FILE
FLTLOG03 INPUT PORTION OF PLAN NOT FOUND IN PFILE  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 VERIFY PLAN NUMBER
FLTLOG04 INVALID PLAN NUMBER  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION

09/24/18
FLTLOG05 ERROR ENCOUNTERED WHILE ATTEMPTING TO READ THE PLAN  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK.
FILE POSSIBLE HARDWARE ERROR
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK
FLTLOG11 ERROR WAS IN READING THE FLIGHT LOG FILE POSSIBLE
HARDWARE ERROR

FLTLOG12 ERROR OCCURRED WHILE ATTEMPTING TO WRITE A PLAN TO THE  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK
LOG FILE POSSIBLE HARDWARE ERROR

FLTLOG13 ERROR OCCURRED WHILE ATTEMPTING TO UPDATE LOG FILE  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK
POINTERS POSSIBLE HARDWARE ERROR

FLTLOG15 ERROR ENCOUNTERED WHILE ATTEMPTING TO READ THE PLAN  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK
FILE, POSSIBLE HARDWARE ERROR
 VERIFY PLAN NUMBER
FPFERR01 INVALID FLIGHT PLAN NUMBER  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 VERIFY FILED MESSAGE
FPFERR02 ATTEMPTING TO FILE A MESSAGE THAT HAS ALREADY BEEN FILED  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 VERIFY THAT THE MESSAGE WAS FILED
FPFERR03 ATTEMPTING TO CANCEL A MESSAGE THAT HAS NOT BEEN FILED  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION

FPFERR04 NETWORK IS TEMPORARILY DOWN  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK.

 REVIEW INPUTS
FPFERR05 FLIGHT PLAN FILING INFORMATION IS INCOMPLETE  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
FPFERR06 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 REVIEW PROCESS AND INPUTS


FPFERR07 REQUEST HAS NOT YET BEEN IMPLEMENTED FOR FLIGHT PLAN
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
TYPE
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


FPFERR08 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


FPFERR09 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


FPFERR10 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

09/24/18
 VERIFY THAT BETWEEN TIME, EXCEEDS 12HRS, IF TIME DOES NOT EXCEED 12
FPFERR11 THE MAX FILING TIME BEFORE ETD FOR BOTH DOMESTIC AND INTL
HOURS.
FLIGHT PLANS IS 12 HRS
 CONTACT THE JEPPESEN HELP DESK WITH PLAN NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


FPFERR12 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


FPFERR13 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


FPFERR14 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


FPFERR15 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


FPFERR16 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


FRSTOR05 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


FRSTOR10 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


FRSTOR30 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


FSS01 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


FSS02 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


FSS03 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


FSS04 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


FSS05 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


FSS06 REENTER ALL INPUTS
NUMBER FOR RESOLUTION
 VERIFY TAIL NUMBER
GETAC01 INVALID AIRCRAFT ID  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION

09/24/18
 VERIFY BOTH TAIL NUMBER AND CORRESPONDING CRUISE MODE
GETAC02 INVALID CRUISE MODE FOR REQUESTED AIRCRAFT  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 VERIFY SELECTED CRUISE SPEEDS
GETAC03 INVALID AUX CRUISE MODE FOR REQUESTED AIRCRAFT  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 VERIFY TAIL NUMBER AND CORRESPONDING CRUISE MODE SELECTED
GETCZ02 INVALID CRUISE MODE FOR REQUESTED AIRCRAFT  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 REVIEW ALTITUDE, ROUTING, AND CRUISE MODE SELECTIONS
GETFUL10 A SEGMENT BURN ERROR OCCURRED; CANNOT OUTPUT RELIABLE
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
PLAN
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


GETJET01 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


GETLAF01 RENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


GETLAF02 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


GETLAF04 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


GETLAF05 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


GETLAF06 REENTER ALL INPUTS
NUMBER FOR RESOLUTION
 VERIFY ROUTE INPUT
GETRAD.. ROUTE ERROR DEPARTING FROM OR ARRIVING AT AIRPORT  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 VERIFY ENTRY/EXIT INPUTS ON ROUTE INPUT
GETRAD00 UNABLE TO GET INTO OR OUT OF AN AIRPORT  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
GETRAD01 REENTER ALL INPUTS
NUMBER FOR RESOLUTION
 VERIFY PREFERRED ROUTE INPUT
GETRAD02 PREFERRED ROUTE NOT FOUND  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
GETWD01 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


GETWD03 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

09/24/18
 VERIFY ETD INPUT
GETWD04 CHECK ETD, WEATHER MAY BE INVALID FOR REQUESTED FLT TIME  VERIFY ROUTING INPUT, START ROUTING INPUT WITH A “D”
OR ROUTE INPUT MAY NEED TO START WITH A DIRECT ROUTING.  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 VERIFY ROUTING INPUT
GETWD06 INTERNAL TIME GENERATED GREATER THAN 24 HOURS OR  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
ROUTING INPUT MAY NEED SOME DIRECT ROUTING NUMBER FOR RESOLUTION
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
GETWD07 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


GETWD08 REENTER ALL INPUTS
NUMBER FOR RESOLUTION
 VERIFY DATE INPUT
GPDATE01 DATE DD/MM/YY INPUT INCORRECT  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 VERIFY AND/OR REDUCE ORBIT INPUTS
GWTCHG10 TOO MANY ORBIT POINTS SPECIFIED  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION

GWULFB01 NO GLOBAL WULFSBERG AFIS DATA FOUND  CONTACT THE JEPPESEN HELP DESK WITH PLAN NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


HBKLDR01 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 REENTER CRUISE MODE


HBKLDR03 AIRCRAFT INPUT WAS CHANGES W/OUT REENTERING SELECTED
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
CRUISE MODE
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


HIJACK01 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


HIJACK02 REENTER RESERVE FUEL INPUT
NUMBER FOR RESOLUTION
 VERIFY ROUTE INPUT/ REDUCE NUMBER OF CHECKPOINTS SELECTED
HIJACK03 ROUTE GENERATED EXCEEDS 98 CHECKPOINTS  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 VERIFY WEIGHT AND FUEL INPUTS
HIJACK13 BAD FUEL OR WEIGHT INPUT  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 VERIFY ALTERNATE INPUT
HLDLOW02 ALTERNATE FUEL CALCULATION YIELDED ZERO OR NEGATIVE
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
GROUNDSPEED
NUMBER FOR RESOLUTION
 VERIFY ROUTE INPUT
HLDLOW06 ZERO TIME ELAPSED BETWEEN SUCCESSIVE CHECKPOINTS  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION

09/24/18
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
HOLDUP01 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


HOLDUP02 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


HOLDUP03 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


HOLDUP04 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


HOLDUP05 REENTER ALL INPUTS
NUMBER FOR RESOLUTION
 VERIFY DEPARTURE AIRPORT, ARRIVAL AIRPORT, AND ROUTING INPUTS
HOLDUP06 DISTANCE OR TIME BETWEEN CHECKPOINTS IS EQUAL TO ZERO  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 VERIFY RESTRICTED AREA INPUTS
HSSECT05 RESTRICTED AREA ERROR  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 VERIFY RESTRICTED AREA INPUTS
HSSECT10 RESTRICTED AREA ERROR  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 VERIFY RESTRICTED AREA INPUTS
HSSECT15 RESTRICTED AREA ERROR  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
HVLOATS REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


H2OFIR0 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 VERIFY ROUTE INPUTS


H2OWEB10 ROUTE INPUTS MAY HAVE FORCED THE ROUTE SELECTOR TO
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
GENERATE A ROUTE WITH 1 MILE OR LESS BETWEEN TWO POINTS
NUMBER FOR RESOLUTION
 VERIFY SELECTED INPUT AND SYNTAX
I/P BAD REQUESTED OPTION NOT RECOGNIZED  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 VERIFY SELECTED ALTITUDE/ AIRCRAFT LIMITATIONS
IFLSET01 NO VALID FLIGHT LEVELS WITHIN AIRCRAFT OPERATING LIMITS  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
IK01 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


IK02 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

09/24/18
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
IK03 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


IK03 680 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


IK04 REENTER ALL INPUTS
NUMBER FOR RESOLUTION
 VERIFY SPECIFIED CRUISE MODES
INITKR10 ORBIT CRUISE MODE NOT RECOGNIZED OR NOT LOADED  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 VERIFY SPECIFIED CRUISE MODES
INITKR20 ORBIT CRUISE MODE NOT RECOGNIZED OR NOT LOADED  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 VERIFY CHECKPOINT SPECIFIED, IS ON THE SELECTED ROUTE
INITKR30 REQUIRED ARRIVAL TIME CHECKPOINT IS NOT ON THE ROUTE  TRY USING JEPPESEN INTERNAL IDENTIFIER FOR THE SPECIFIED
(USE JETPLAN IDENTIFIERS) CHECKPOINT
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 VERIFY CHECKPOINT SPECIFIED, IS ON THE SELECTED ROUTE
INITKR40 ORBIT CHECKPOINT IS NOT ON THE ROUTE  TRY USING JEPPESEN INTERNAL IDENTIFIER FOR THE SPECIFIED
(USE JETPLAN IDENTIFIERS) CHECKPOINT
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
ITCH01 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


ITCH02 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


JPRA XT REENTER ALL INPUTS
NUMBER FOR RESOLUTION

JPRA 01 JETPLAN ROUTE ANALYSIS ERROR CHECK PLANS REQUESTED TO


 CONTACT THE JEPPESEN HELP DESK WITH PLAN NUMBER FOR RESOLUTION
SEE THAT THEY ARE VALID

JPRA 02 JETPLAN ROUTE ANALYSIS ERROR CHECK PLANS REQUESTED TO


 CONTACT THE JEPPESEN HELP DESK WITH PLAN NUMBER FOR RESOLUTION
SEE THAT THEY ARE VALID

JPRA 03 JETPLAN ROUTE ANALYSIS ERROR CHECK PLANS REQUESTED TO


 CONTACT THE JEPPESEN HELP DESK WITH PLAN NUMBER FOR RESOLUTION
SEE THAT THEY ARE VALID

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


LTRAN REENTER ALL INPUTS
NUMBER FOR RESOLUTION

09/24/18
 CHECKPOINT IS TOO CLOSE TO THE DEPARTURE AIRPORT OR ARRIVAL
AIRPORT
MAZEB ZD ZERO DISTANCE CALCULATED BETWEEN CHECKPOINTS.  REMOVE CHECKPOINT CLOSEST TO DEPARTURE AIRPORT AND/OR ARRIVAL
AIRPORT
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 PUT A DIRECT ROUTING (“D”) TO THE NEXT OUT CHECKPOINT FROM THE
MAZE01 DEPARTURE AIRPORT OR ARRIVAL AIRPORT IS LOCATED AT A DEPARTURE AND/OR ARRIVAL AIRPORT
TRANSITION POINT  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
MAZE02 REENTER ALL INPUTS
NUMBER FOR RESOLUTION
 VERIFY ROUTE INPUT
MAZE03 INCORRECT PREFERRED ROUTE ENTRY  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 DECREASE THE AMOUNT OF ROUTE INPUTS, IF POSSIBLE
MAZE04 NAVAID CAPACITY EXCEEDED DURING ROUTE COMPUTATION  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 REDUCE THE AMOUNT OF CHECKPOINTS SPECIFIED IN THE ROUTE INPUT
MAZE05 ROUTE CALCULATED EXCEEDS 98 CHECKPOINTS  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 VERIFY ROUTE INPUTS
MAZE06 INVALID ROUTE  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 VERIFY INITIAL INPUT AND OR LAST INPUT WITHIN THE ROUTE ENTRY TO
MAZE07 TRANSITION ERROR ENSURE PROPER TRANSITIONING
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION

MEAMAA01 A MINIMUM ENROUTE ALTITUDE OR A MAXIMUM AUTHORIZED  VERIFY ALTITUDE CONSTRAINT INPUTS AND AIRCRAFT WEIGHT LIMITATIONS
ALTITUDE HAS PLACED A RESTRAINT ALONG THE ROUTE OF FLIGHT  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
BASED ON USER INPUTS FOR FLIGHT PROFILE AND WEIGHTS NUMBER FOR RESOLUTION

 VERIFY ALTITUDE INPUTS AS COMPARED TO MORA CONSTRAINTS ALONG


MORALT01 NO FLIGHT LEVELS REMAIN THIS SEGMENT DUE TO MORA ROUTE OF FLIGHT
CONSTRAINTS  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
MRCATR01 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


MRCATR05 REENTER ALL INPUTS
NUMBER FOR RESOLUTION
 VERIFY FILE NAME CHOSEN FOR $SAV
NAMEUSED FILE NAME REQUESTED USING $SAV HAS ALREADY BEEN USED  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK FOR
RESOLUTION

09/24/18
 VERIFY ROUTE DISTANCE FOR ACCURACY
NEED MBF NEED MORE BURNABLE FUEL  VERIFY FUEL AND WEIGHT INPUTS
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NJUDY REENTER ALL INPUTS
NUMBER FOR RESOLUTION
 VERIFY CHECKPOINT INPUTS
NO DIST DISTANCE BETWEEN CHECK POINTS IS EQUAL TO ZERO  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 REENTER OPERATIONAL WEIGHT
NO OP WT NO OPERATIONAL WEIGHT FOR AIRCRAFT WAS SPECIFIED  CHECK AIRCRAFT DATABASE TO ENSURE THE OPERATIONAL WEIGHT IS
SPECIFIED.
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 REENTER DESTINATION AND ALTERNATE AIRPORT INPUTS
NO RCPOA RECLEAR ARRIVAL AIRPORT AND ALTERNATE NOT ENTERED
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
DURING KNOWN PAYLOAD RECLEAR
NUMBER FOR RESOLUTION
 VERIFY ROUTE INPUT
NO TRACK PREFERRED ROUTE REQUESTED IS NOT LOADED  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 VERIFY TYPE OF FLIGHT PLAN REQUESTED
NORCBODY CANNOT COMPRESS USING REQUESTED PLAN FORMAT  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION

OPCHKS01 REENTER ALL INPUTS  CONTACT THE JEPPESEN HELP DESK WITH PLAN NUMBER FOR RESOLUTION

OPDRVR03 REENTER ALL INPUTS  CONTACT THE JEPPESEN HELP DESK WITH PLAN NUMBER FOR RESOLUTION

 VERIFY AIRCRAFT DATABASE FOR ACCURACY OF INPUTS


OPLOAD01 AIRCRAFT LIMITATIONS PREVENT DESCENT OR ASCENT INTO POA  VERIFY LIMITATION INPUTS, SUCH AS SPECIFIED ALTITUDES AND WEIGHTS
AIRPORT  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 VERIFY FUEL INPUTS/WEIGHT INPUTS
OPRES004 TANK CAPACITY EXCEEDED  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION

OPTIM02 REENTER ALL INPUTS  CONTACT THE JEPPESEN HELP DESK WITH PLAN NUMBER FOR RESOLUTION

OPTIM03 REENTER ALL INPUTS  CONTACT THE JEPPESEN HELP DESK WITH PLAN NUMBER FOR RESOLUTION

 REDUCE SPECIFIED CRUISE ALTITUDE


OPWIND01 UNABLE TO CRUISE AT ALTITUDE FOR ONE MINUTE OR ONE  IF ALTITUDE NOT SPECIFIED, VERIFY ALTITUDE RESTRICTION EXISTING IN
CHECKPOINT THE ROUTE DATABASE.
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
09/24/18
 VERIFY ORBIT POINT
ORB CLIM UNABLE TO COMPUTE PERFORMANCE DUE TO ORBIT DURING  ENSURE ORBIT IS NOT WITHIN THE CLIMB SEGMENT.
CLIMB  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION

ORBRAT01

 REVIEW ORBIT/HOLDING INPUTS


ORBWCK10 ORBIT FUEL ONLOAD CAUSES FUEL LOAD TO EXCEED MAX  VERIFY MAX FUEL CAPACITY OF SPECIFIED AIRCRAFT
CAPACITY  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 VERIFY ORBIT INPUTS
ORBWCK20 RAN OUT OF FUEL ON THE FLIGHT; INCREASE ORBIT FUEL ONLOAD  VERIFY MAX FUEL CAPACITY OF THE SPECIFIED AIRCRAFT
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 VERIFY ORBIT INPUTS
ORBWCK30 ORBIT PAYLOAD DROP EXCEEDS PAYLOAD AVAILABLE  VERIFY PAYLOAD SPECIFIED
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 VERIFY ORBIT INPUTS
ORBWCK40 ORBIT ONLOAD CAUSES WEIGHT TO EXCEED MAXIMUM TOGW  VERIFYMAX TOGW OF SPECIFIED AIRCRAFT
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 VERIFY/REENTER ROUTE INPUTS
OZ01 PREFERRED ROUTE ERROR  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 VERIFY ROUTE INPUT COMPARED TO PREFERRED ROUTES. ENSURE
OZ02 AN OVERFLY POINT WAS SPECIFIED IN THE ROUTE INPUT WHEN CHECKPOINT SPECIFIED IS TO SIMULTANEOUS TO PREFERRED ROUTE
PREFERRED ROUTES WERE ALSO REQUESTED, THERE ARE NO SELECTION.
NARS OVER THE REQUESTED CHECK POINT  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 VERIFY ROUTE SUMMARY
OZ03 NO PREFERRED ROUTE STORED INTO REQUESTED ARRIVAL  VERIFY ROUTE REQUESTED EXIST FOR THE SPECIFIED ARRIVAL AIRPORT
AIRPORT  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
OZ04 PREFERRED ROUTE ERROR
NUMBER FOR RESOLUTION
 VERIFY ROUTE INPUT
OZ05 BAD ROUTE INPUTS OR INCORRECT INPUT  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 VERIFY SPECIFIED CHECKPOINT AND AREA
OZ06 CANNOT LOCATE REQUESTED CHECKPOINT  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 VERIFY SPECIFIED ROUTE
OZ07 NO PREFERRED ROUTE STORED OUT OF REQUESTED DEPARTURE  VERIFY ROUTE IN THE ROUTE DATABASE
AIRPORT OR INTO ARRIVAL AIRPORT  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION

09/24/18
 VERIFY REQUESTED PLAN NUMBER
PAINT ID FLIGHT PLAN(S) REQUESTED ARE NOT UNDER YOUR ID  CHECK DATE THE DATE THE PLAN WAS RUN, IF APPLICABLE, PLAN NUMBER
MAY HAVE CYCLED OVER.
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
PAINT PF REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 VERIFY PLAN NUMBER SPECIFIED FOR RECLEAR OR COMPRESSION


PAINT 01 ID INVALID FOR COMPRESSION OR PLANS ARE NOT RECLEAR
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
PLANS
NUMBER FOR RESOLUTION

 3 PLANS REQUIRED FOR UNKNOWN CASE, 2 FOR KNOWN PAYLOAD


PAINT 03 THE INCORRECT NUMBER OF PLANS WERE INPUTED FOR THE
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
RECLEAR CASE
NUMBER FOR RESOLUTION
 CHECK THE PLAN NUMBERS THAT WERE INPUTED MAKE SURE THE FORMAT
PAINTDEF END OF FILE WAS READ WHILE ATTEMPTING TO RECALL A PLAN TO USED ALLOWS COMPRESSION
COMPRESS  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 CHECK THE PLAN NUMBERS THAT WERE INPUTED MAKE SURE THE FORMAT
PAINTHEF END OF FILE WAS READ WHILE ATTEMPTING TO RECALL A PLAN TO USED ALLOWS COMPRESSION
COMPRESS  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
PAYLDINC REENTER ALLINPUTS
NUMBER FOR RESOLUTION
 VERIFY PAYLOAD ENTRY SYNTAX
PAYLDI00 PAYLOAD REQUIRES INPUT OF DEPARTURE FUEL ONLY  REFER TO SECTION 12 OF THE INTERACTIVE USER MANUAL
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 LOWER ALTITUDE SPECIFICATION IN ORDER TO ALLOW CRUISE OF 1 MINUTE
PAYLDI01 UNABLE TO CRUISE AT ALTITUDE FOR ONE MINUTE OR ONE CKPT OR MORE AT THAT ALTITUDE.
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 VERIFY WEIGHT INPUTS AS COMPARED TO AIRCARFT TYPE
PAYLDI02 AIRCRAFT WEIGHTS REQUESTED ARE TOO HEAVY, OR AIRCRAFT
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
CANNOT MEET REQUIRED CLIMB PROFILE REQUESTED IN PROFILE
NUMBER FOR RESOLUTION
INPUT, OR FORCASTED TEMP EXCEED THE PERFORMANCE
CAPABILITY OF AIRCRAFT

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


PAYLDI03 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


PAYLDI04 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

09/24/18
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
PAYLDI05 REENTER ALL INPUTS
NUMBER FOR RESOLUTION
 DECREASE PAYLOAD/ INCREASE FUEL LOAD
PAYLDI07 NEED MORE BURNABLE FUEL  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION

PDMSMTCH RECLEAR POD FROM FIRST PLAN DOES NOT MATCH POD ON THIRD
FLIGHT PLAN

 REVIEW ALL INPUTS


PERFRM01 REENTER ALL INPUTS  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REVIEW ALL INPUTS
PERF127 REENTER ALL INPUTS  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REVIEW ALL INPUTS
PFDRVR01 REENTER ALL INPUTS  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.

PFDRVR03 IF A ROUTE FROM THE CUSTOMER ROUTE DATA BASE WAS USED  REVIEW ROUTE IN CUSTOMER ROUTE DATA BASE
FOR ROUTE INPUT MAKE SURE IT WAS THE CORRECT ONE,  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
OTHERWISE REANSWER ALL QUESTIONS NUMBER FOR RESOLUTION.

 REVIEW ALL INPUTS


PFDRVR04 REANSWER ALL QUESTIONS  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 CHECK IF PLAN NUMBER IS CORRECT
PFILE W1 AN ATTEMPT HAS BEEN MADE TO MODIFY A FLIGHT PLAN USING  REENTER ALL INPUTS
THE FI OPTION AND THE PLAN WAS CREATED OVER 8 HOURS AGO  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REVIEW ALL INPUTS
PFINITLT REENTER ALL INPUTS  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 IF AC FROM DATABASE, CHECK AIRCRAFT FUEL AND WEIGHT IN DATABASE
PFINIT01 AIRCRAFT FUEL OR WEIGHT MISSING  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 IF AC FROM DATABASE, CHECK MAX FUEL IN DATABASE
PFINIT02 ARRIVAL FUEL EXCEEDS MAX FUEL INPUT  REANSWER OPERATIONAL WEIGHT AND POINT OF DEPARTURE (POD) OR
POINT OF ARRIVAL (POA) FUEL QUESTIONS
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REANSWER OPERATIONAL WEIGHT AND POINT OF DEPARTURE (POD) OR
PFINIT03 OP WT (Q13) EXCEEDS ARRIVAL WEIGHT POINT OF ARRIVAL (POA) WEIGHT QUESTIONS
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.

09/24/18
 REANSWER POINT OF DEPARTURE (POD) OR POINT OF ARRIVAL (POA) FUEL
PFINIT04 RESERVE FUEL EXCEEDS DEPARTURE FUEL AND RESERVE FUEL QUESTIONS
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REANSWER OPERATIONAL WEIGHT AND RESERVE FUEL QUESTIONS
PFINIT05 OPNL WEIGHT PLUS RESERVE FUEL EXCEEDS DEPARTURE WEIGHT  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REANSWER A/C TYPE/REGISTRATION QUESTION
PFINIT06 CANNOT FIND TAIL NUMBER  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 REANSWER PAYLOAD, POINT OF DEPARTURE (POD) OR POINT OF ARRIVAL
PFINIT07 PAYLOAD REQUIRES INPUT OF DEPARTURE FUEL ONLY (POA) FUEL AND RESERVE FUEL QUESTIONS
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REANSWER PAYLOAD, POD OR POA FUEL AND RESERVE FUEL QUESTIONS
PFINIT08 PAYLOAD REQUIRES INPUT OF DEPARTURE FUEL ONLY  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.

PFINIT09 RECLEAR WITH TANKER INPUTS CURRENTLY NOT SUPPORTED  CONTACT THE JEPPESEN HELP DESK WITH PLAN NUMBER FOR RESOLUTION.

PFINIT12 INPUTTED FUEL FLOW LESS THAN OR EQUAL TO ZERO  CONTACT THE JEPPESEN HELP DESK WITH PLAN NUMBER FOR RESOLUTION

 REVIEW CRZ MODE INPUT


PFINIT13 INPUTTED AIRSPEED LESS THAN OR EQUAL TO ZERO  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REVIEW PROFILE INPUT
PFINIT14 INPUTTED ALTITUDE LESS THAN OR EQUAL TO ZERO  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REVIEW PROFILE INPUT
PFINIT15 INPUTTED ALTITUDE MUST NOT BE ACCOMPANIED BY ANY
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
CHECKPOINTS - MUST BE BLANK WITH INPUTTED PERFORMANCE
NUMBER FOR RESOLUTION.
 REVIEW POINT OF DEPARTURE (POD) OR POINT OF ARRIVAL (POA) ETP
PFINT06 THE NUMBER OF POINT OF DEPARTURE (POD) OR POINT OF POINTS
ARRIVAL (POA) ETP POINTS EXCEEDS THE MAXIMUM OF 12  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REVIEW CHECKPOINT ENTRIES ON CRZ MODE QUESTION
PFMCRZ01 A CHECKPOINT ENTERED ON CRUISE MODE ENTRY IS NOT ON THE
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
ROUTE
NUMBER FOR RESOLUTION.

 CONTACT JETPLAN OPERATIONS FOR BYPASS


PLANRC02 RESERVE PERCENTAGE IS EQUAL TO ZERO
 CONTACT JETPLAN SERVICE FOR CORRECTION TO YOUR ID FILE

 CONTACT JETPLAN OPERATIONS FOR BYPASS


PLANRC03 RESERVE PERCENTAGE IS EQUAL TO ZERO
 CONTACT JETPLAN SERVICE FOR CORRECTION TO YOUR ID FILE

09/24/18
 REVIEW ALL INPUTS
PLAN01 REENTER ALL INPUTS  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REVIEW ALL INPUTS
PLAN02 REENTER ALL INPUTS  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REVIEW ALL INPUTS
PLAN03 REENTER ALL INPUTS  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REVIEW ALL INPUTS
PLAN04 REENTER ALL INPUTS  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REVIEW ALL INPUTS
PLAN05 REENTER ALL INPUTS  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REVIEW ALL INPUTS
PLAN06 REENTER ALL INPUTS  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REVIEW ALL INPUTS
PLAN07 REENTER ALL INPUTS  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REVIEW ALL INPUTS
PLAN10 REENTER ALL INPUTS  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REVIEW ALL INPUTS
PLAN11 REENTER ALL INPUTS  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REVIEW ALL INPUTS
PLRSTG05 REENTER ALL INPUTS  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REVIEW ALL INPUTS
POSIT1 REENTER ALL INPUTS  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REVIEW ALL INPUTS
POSIT2 REENTER ALL INPUTS  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REVIEW ALL INPUTS
POSIT3 REENTER ALL INPUTS  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REVIEW ROUTE ENTRY TO ENSURE CORRECT TRANSITIONING OUT OF AREA
PPINT01 ROUTE ENTRY ERROR ADDITIONAL ROUTE ENTRIES USED IN
1.
CONJUNCTION WITH PREFERRED ROUTES ARE ONLY VALID IN
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
AREA 1
NUMBER FOR RESOLUTION.

 REVIEW ROUTE ENTRY


PPINT02 ROUTE ENTRY ERROR THE LAST D PRIOR TO THE FIRST SLASH IS
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
INVALID
NUMBER FOR RESOLUTION.

09/24/18
 REVIEW ROUTE ENTRY
PPINT03 ROUTE ENTRY ERROR THE FIRST D FOLLOWING THE SECOND
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
SLASH IS INVALID
NUMBER FOR RESOLUTION.

PRNTLN40 THE MAXIMUM OF 400 LINES OF OUTPUT FOR RECLEARS HAS BEEN  CONTACT THE JEPPESEN HELP DESK WITH PLAN NUMBER FOR RESOLUTION.
EXCEEDED

 CHECK INPUTS TO PROFILE QUESTION


PROFIL10 ATTEMPTING MORE THAN 10 ALTITUDES CHANGES  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REVIEW ALL INPUTS
PROFNS1 REENTER ALL INPUTS  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.

 REANSWER PROFILE QUESTION


PROFRC01 INTERMEDIATE RECLEAR FLIGHT PLANS DO NOT MATCH DUE TO
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
FUEL BURNS AND OR PROFILE
NUMBER FOR RESOLUTION.
 SELECT A NEW RECLEAR POINT
PROFRC05 CONFLICT BETWEEN TOP OF DESCENT AND RECLEAR POINT  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 SELECT A CHECKPOINT FARTHER DOWN THE ROUTE
PROF182 CHECKPOINT ENTERED IN PROFILE QUESTION (9) PRECEDES TOP
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
OF CLIMB
NUMBER FOR RESOLUTION.

 SELECT A CHECKPOINT FARTHER DOWN THE ROUTE


PROF200 CHECKPOINT ENTERED IN PROFILE QUESTION (9) PRECEDES TOP
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
OF CLIMB
NUMBER FOR RESOLUTION.
 REANSWER PROFILE QUESTION
PROF321 TOP OF CLIMB CONFLICTS WITH ODD EVEN ALTITUDES  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REANSWER PROFILE QUESTION
PROF325 CLIMB OR DECENT REQUESTED IN QUESTION 9 IS AGAINST
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
ANTI-HEMISPHERICAL FLIGHT LEVEL RULES
NUMBER FOR RESOLUTION.
 REANSWER PROFILE QUESTION
PROF327 NO LOWER ANTI-HEMISPHERICAL FLIGHT LEVELS AVAILABLE  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REVIEW ALL INPUTS
PROF329 REENTER ALL INPUTS  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REANSWER PROFILE QUESTION
PROF595 INCORRECT ENTRY IN PROFILE ENTRY  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 CHECK ALTITUDE OF NAT TRACKS
PROF604 DESCENT BEGINS PRIOR TO ENTERING NAT TRACKS  INPUT BRACKET ALTITUDE

09/24/18
 REANSWER PROFILE QUESTION
PROF710 CANNOT FIND A VALID ALTITUDE PROFILE  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REANSWER PROFILE QUESTION
PROF721 CANNOT FIND A VALID ALTITUDE PROFILE  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REVIEW INPUTS
PROG CHK REENTER ALL INPUTS  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REANSWER PROFILE QUESTION WITH POINT BEFORE TOP OF DESCENT
PROINPDZ SPECIFIED PROFILE CHECKPOINT IS BEYOND THE TOP OF DESCENT  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REANSWER PROFILE QUESTION
PROINPQ9 SPECIFIED PROFILE CANNOT BE FLOWN  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 CHECK PLAN NUMBER
PRTPLN01 PLAN NUMBER IS INVALID OR NO LONGER AVAILIABLE  IF PROBLEM PERSISTS REENTER ALL INPUTS
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 REVIEW ALL INPUTS
PRTPLN02 REENTER ALL INPUTS  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 CHECK PLAN NUMBER
PRTPLN03 DATA READ FROM PLAN FILE IS IN ERROR CHECK TO SEE THAT
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
CORRECT PLAN NUMBER WAS ENTERED
NUMBER FOR RESOLUTION.

 REVIEW LINE 6. CHECK CUSTOMER'S ROUTE ENTRY. AS THE PUZZLE01


PUZZLE01 INVALID ROUTE HAS BEEN REQUESTED. THIS IS THE MOST
ERROR WILL ALMOST ALWAYS BE FOLLOWING BY THE WAYPOINT THE
COMMON OF ALL ERRORS, AS IT IS TYPICALLY EITHER A SYNTAX
ENGINE IS FAILING AT, GENERALLY ADDING SOME SIMPLE GUIDANCE
ISSUE OR THE ENGINE REQUIRING SOME MINOR GUIDANCE.
AROUND THIS WAYPOINT WILL SUFFICE IN CLEARING THE ERROR.

 PLEASE TRY AGAIN IN 15 MINUTES


QUE FULL THE SITA OR ARINC QUEUE IS FULL
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


RACLDR01 REENTER ALL INPUTS
NUMBER FOR RESOLUTION.
 REENETR ROUTE INPUT. A CHECKPOINT MAY OVERLAY ANOTHER
RADIAL01 DISTANCE BETWEEN CHECK POINTS IS EQUAL TO ZERO  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 ENTER A NAVAID NEAR ARRIVAL AIRPORT TO OVERFLY
RADIAL02 NAVAID CAPACITY WAS EXCEEDED DURING ROUTE COMPUTATION  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 PUT A "D" AT THE END OF YOUR ROUTE LINE
RADIAL03 DEPARTURE AIRPORT IS JUST OVER 10 DEGREES AWAY FROM
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
ARRIVAL AIRPORT
NUMBER FOR RESOLUTION.

09/24/18
 RECHECK DEPARTURE TIME
RATADJ20 DEPARTURE TIME BEFORE CURRENT TIME; RAT IS TOO SOON  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.

RCNOBODY COMPRESSION WAS ATTEMPTED ON NON COMMPRESSABLE PLANS


 CONTACT THE JEPPESEN HELP DESK WITH PLAN NUMBER FOR RESOLUTION.
OR PLANS THAT WERE IN ERROR

RCNOMTCH COMPRESSION WAS ATTEMPTED ON NON COMMPRESSABLE PLANS  CONTACT THE JEPPESEN HELP DESK WITH PLAN NUMBER FOR RESOLUTION.
OR PLANS THAT WERE IN ERROR

 SELECT A RECLEAR POINT THAT IS IN THE PRIMARY FLIGHT PLAN OR USE


RCPLAN02 RECLEAR POINT NOT ON ORIGINAL FLIGHTPLAN ROUTING $AUTO TO LET THE SYSTEM PICK A RECLEAR POINT AUTOMATICALLY
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
RDB XTNR REENTER ALL INPUTS
NUMBER FOR RESOLUTION.

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


RDB XTNW REENETR ALL INPUTS
NUMBER FOR RESOLUTION.
 REENTER ROUTE INPUT
RDB 010 $A0 (ZERO) ENTERED INSTEAD OF $AO (LETTER O) IN ROUTE INPUT  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION.
 CHECK JEPPESEN CHARTS FOR SUITABLE RUNWAY
RDB 030 REQUESTED TRACK DOES NOT EXIST BETWEEN AIRPORTS OR ELSE
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
IT'S A WEEKEND OR WEEKDAY AIRWAY ONLY
NUMBER FOR RESOLUTION.

 RECHECK TRACK ENTRY AND EXIT POINTS.


RDB 040 EITHER DEPARTURE OR ARRIVAL AIRPORT DOES NOT MATCH
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
DEPARTURE POINT OR ARRIVAL POINT ON REQUESTED TRACK
NUMBER FOR RESOLUTION.
 DELETE EXPIRED ROUTES FROM CRDB.
RDB 045 CUSTOMER ROUTE DATA BASE IS FULL  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


RDB 065 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


RDB 070 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


RDB 090 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 USE RN ON THE 01 OPTION LINE OR CHANGE THE RNAV EQUIPPED FIELD TO


RDBUSE81 REQUESTED TRACK DOES NOT EXIST BETWEEN AIRPORTS OR AN
Y IN YOUR CUSTOMER AIRCRAFT DATABASE
RNAV ROUTE IS BEING REQUESTED

09/24/18
 INCREASE FUEL OVER DESTINATION OR REMOVE ENTRY
RESCAL01 HOLD, ALTERNATE, AND RESERVE REQUIREMENTS ARE IN EXCESS
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
OF SPECIFIED FUEL OVER DESTINATION
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


REVERE01 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


REVERE02 REENTER ALL INPUTS
NUMBER FOR RESOLUTION
 CHECK ROUTE INPUT
REVERE03 NAVAID CAPACITY EXCEEDED DURING ROUTE COMPUTATION  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 REENTER POINT OF DEPARTURE, POINT OF ARRIVAL, AND ROUTE INPUT.
ROOT01 ROUTE TRANSITION ERROR  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 REENTER POINT OF DEPARTURE, POINT OF ARRIVAL, AND ROUTE INPUT.
ROOT02 ROUTE TRANSITION ERROR  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
ROOT04 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 RECHECK ROUTE INPUTS. CHECK JEPP CHARTS FOR AVAILABLE AIRWAYS.


RSTCHK01 FIRST SEGMENT FALLS IN A RESTRICTED AREA, CHECK
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
RESTRICTED AREA INPUTS
NUMBER FOR RESOLUTION

 RECHECK ROUTE INPUTS. CHECK JEPP CHARTS FOR AVAILABLE AIRWAYS


RSTCHK02 SEGMENT FALLS IN A RESTRICTED AREA CHECK RESTRICTED AREA
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
INPUTS
NUMBER FOR RESOLUTION
 REMOVE ONE OR MORE RESTRICTED AREAS FROM THE RESTRICTED AREA
RSTDAA03 TWO MANY RESTRICTED AREAS (QUESTION 5) INPUTS.
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 REMOVE ONE OR MORE RESTRICTED AREAS FROM THE RESTRICTED AREA
RSTDAA05 TWO MANY CIRCULAR RESTRICTED AREAS (QUESTION 5) INPUTS.
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION

RSTDAA10 DEPARTURE POINT LIES INSIDE A CIRCULAR RESTRICTED AREA  CONTACT THE JEPPESEN HELP DESK WITH PLAN NUMBER FOR RESOLUTION

RSTDAA20 ARRIVAL POINT LIES INSIDE A CIRCULAR RESTRICTED AREA  CONTACT THE JEPPESEN HELP DESK WITH PLAN NUMBER FOR RESOLUTION

 REMOVE ONE OR MORE RESTRICTED AREAS FROM THE RESTRICTED AREA


RSTDAA30 TOO MANY POLYNOMAL RESTRICTED AREAS
(QUESTION 5) INPUTS.

09/24/18
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 REMOVE ONE OR MORE RESTRICTED AREAS FROM THE RESTRICTED AREA
RSTDAA40 TOO MANY POLYNOMAL RESTRICTED AREAS (QUESTION 5) INPUTS.
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION

 REMOVE OR CHANGE RESTRICTED AREA COORDINATES


RSTDAA50 DEPARTURE POINT LIES INSIDE A POLYGONAL RESTRICTED AREA  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 REMOVE OR CHANGE RESTRICTED AREA COORDINATES
RSTDAA60 ARRIVAL POINT LIES INSIDE A POLYGONAL RESTRICTED AREA  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 REMOVE OR CHANGE RESTRICTED AREA COORDINATES
RSTDAA70 DEPARTURE POINT IS TOO CLOSE TO A RESTRICTED AREA
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
BOUNDARY
NUMBER FOR RESOLUTION
 REMOVE OR CHANGE RESTRICTED AREA COORDINATES
RSTDAA80 ARRIVAL POINT IS TOO CLOSE TO A RESTRICTED AREA BOUNDARY  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 REMOVE ONE OR MORE RESTRICTED AREAS FROM THE RESTRICTED AREA
RSTINT01 TOO MANY RESTRICTED AREAS (QUESTION 5) INPUTS.
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 REMOVE ONE OR MORE RESTRICTED AREAS FROM THE RESTRICTED AREA
RSTINT02 TOO MANY CIRCULAR RESTRICTED AREAS (QUESTION 5) INPUTS.
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 REMOVE ONE OR MORE RESTRICTED AREAS FROM THE RESTRICTED AREA
RSTINT03 TOO MANY POLYNOMAL RESTRICTED AREAS (QUESTION 5) INPUTS.
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 REANSWER ROUTE INPUT, OR CHECK THE POINTS OF DEPARTURE AND
RTDRVR04 NORTH ATLANTIC TRACKS WERE REQUESTED ON ROUTE INPUT ARRIVAL
AND THE FLIGHT WAS NOT BETWEEN AREAS 1 AND 2  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 ENTER Z ON LINE TWO OF ROUTE INPUT
RTDRVR05 ONLY THE Z SET OF NORTH ATLANTIC TRACKS MAY BE USED WHEN
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
GOING FROM AREA 1 TO AREA 2
NUMBER FOR RESOLUTION

RTDRVR06 ONLY THE A SET OF NORTH ATLANTIC TRACKS MAY BE USED WHEN
 ENTER A ON LINE TWO OF ROUTE INPUT
GOING FROM AREA 2 TO AREA 1  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


RTDVR01 REENETR ALL INPUTS
NUMBER FOR RESOLUTION
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
RTDVR02 REENTER ALL INPUTS NUMBER FOR RESOLUTION
09/24/18
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
RTDVR04 REENETR ALL INPUTS
NUMBER FOR RESOLUTION

RTDVR99 REANSWER ALL THE QUESTIONS  IF PROBLEM PERSISTS CONTACT JETPLAN OPERATIONS

 REENTER ROUTE INPUT.


RTINT 04 TRACK ENTRY ON LINE 2 OF ROUTE INPUT NOT VALID FOR
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
DIRECTION OF FLIGHT
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


RTINT101 REENTER ALL INPUTS
NUMBER FOR RESOLUTION
 CHECK DEPARTURE AND ARRIVAL ENTRIES
RTINT104 NORTH ATLANTIC TRACKS WERE REQUESTED ON ROUTE INPUT  REENTER ROUTE INPUT
AND THE FLIGHT WAS NOT BETWEEN AREAS 1 AND 2  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION

RTINT105 ONLY THE Z SET OF NORTH ATLANTIC TRACKS MAY BE USED WHEN
 ENTER Z ON LINE TWO OF ROUTE INPUT
GOING FROM AREA 1 TO AREA 2

RTINT106 ONLY THE A SET OF NORTH ATLANTIC TRACKS MAY BE USED WHEN
 ENTER A ON LINE TWO OF ROUTE INPUT
GOING FROM AREA 2 TO AREA 1

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


RUMFIR10 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


RWEIN05 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


SAVE01 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


SAVMSG01 REENETR ALL INPUTS
NUMBER FOR RESOLUTION
 VERIFY ROUTE INPUTS
SEAGUL01 NAVAID CAPACITY EXCEEDED DURING ROUTE COMPUTATION  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
SEAGUL02 REENTER ALL INPUTS
NUMBER FOR RESOLUTION
 MAKE SURE A CHECK POINT WAS NOT SPECIFIED THAT IS LESS THANONE
SEAGUL03 A SEGMENT IS LESS THAN ONE MILE IN LENGTH MILE
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 VERIFY ROUTE INPUT

09/24/18
SEAGUL05 NAVAID CAPACITY EXCEEDED DURING ROUTE COMPUTATION  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 VERIFY ROUTE INPUTS
SEAGUL06 INVALID ROUTE REQUESTED BETWEEN AIRPORTS OR
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
CHECKPOINTS
NUMBER FOR RESOLUTION

 VERIFY LINE 2 OF ROUTE INPUT


SEAGUL08 WHEN USING PREFERRED ROUTES IN DEPARTURE AREA AN
 TRY ANOTHER OVERFLY CHECKPOINT
OVERFLY POINT ON LINE 2 OF ROUTE INPUT MAY BE AN EXIT
TRANSITION  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION

 VERIFY ROUTE INPUT


SEAGUL61 INVALID ROUTE REQUESTED BETWEEN AIRPORTS OR
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
CHECKPOINTS
NUMBER FOR RESOLUTION

 VERIFY ROUTE INPUTS


SEAGUL62 INVALID ROUTE REQUESTED BETWEEN AIRPORTS OR
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
CHECKPOINTS
NUMBER FOR RESOLUTION

 VERIFY ROUTE INPUT


SEAGUL63 INVALID ROUTE REQUESTED BETWEEN AIRPORTS OR
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
CHECKPOINTS
NUMBER FOR RESOLUTION

 VERIFY ROUTE INPUT


SEAGUL64 INVALID ROUTE REQUESTED BETWEEN AIRPORTS OR
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
CHECKPOINTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


SEAGUL65 THIS MAY BE A PREFERRED ROUTES PROBLEM
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


SEARCH01 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


SEARCH02 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


SECTOR05 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


SECTOR10 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


SECTOR15 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


SECTOR20 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

09/24/18
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
SECTOR25 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


SECTOR30 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

SENDOP04 A COMMA WAS ENTERED BETWEEN THE TWO LETTER COMMAND  REENTER REQUEST
FOR TRANSMITTING A FLIGHT PLAN OR MESSAGE AND THE PLAN  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER NUMBER FOR RESOLUTION

 REENTER REQUEST
SENDOP05 THE PLAN NUMBER ENTERED WAS INCORRECT  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 REENTER REQUEST
SENDOP06 A NEGATIVE SIGN WAS ENTERED BEFORE A PLAN NUMBER  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 VERIFY PLAN NUMBER
SENDOP07 THE PLAN NUMBER ENTERED WAS GREATER THAN 9999  REENTER REQUEST
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 VERIFY ADDRESSES
SENDOP09 NO ADDRESSES WERE ENTERED DURING REQUEST TO  REENTER REQUEST
TRANSMIT A FLIGHT PLAN OR MESSAGE  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 REENTER REQUEST
SENDOP10 THE PRIORITY CODE FOR SEND MESSAGES VIA SITA
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
OR ARINC MUST BEGIN WITH A "Q
NUMBER FOR RESOLUTION
 THE MAXIMUM NUMBER OF ADDRESSES THAT CAN BE SPECIFIED FOR ARINC
SENDOP11 TOO MANY ADDRESSES WERE REQUESTED AND SITA IS 5, AFTN IS 3
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 REENTER REQUEST
SENDOP12 A SPACE WAS NOT ENTERED BETWEEN EACH ADDRESS
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
(ARINC OR SITA)
NUMBER FOR RESOLUTION
 REENTER REQUEST
SENDOP13 A SPACE WAS NOT ENTERED AFTER THE PRIORITY CODE  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 USE EITHER "DD", "FF", OR "GG" (NORMALLY "FF")
SENDOP14 AN INCORRECT AFTN PRIORITY CODE WAS ENTERED.  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 THREE IS THE MAXIMUM NUMBER OF ADDRESSES PER REQUEST
SENDOP15 MORE THAN THREE ADDRESSES WERE REQUESTED FOR SENDING
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
A FLIGHT PLAN OR MESSAGE VIA AFTN
NUMBER FOR RESOLUTION

09/24/18
 REENTER REQUEST
SENDOP16 A SPACE WAS NOT ENTERED BETWEEN EACH ADDRESS (AFTN)  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 CHECK INPUT AND RE-ENTER REQUEST (AFTN)
SENDOP17 AN INCORRECT ADDRESS WAS ENTERED  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION

 CHECK INPUT AND RE-ENTER REQUEST (ARINC OR SITA)


SENDOP18 AN INCORRECT ADDRESS WAS ENTERED  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 THERE SHOULD ONLY BE A BLANK SPACE BETWEEN ADDRESSES
SENDOP19 INCORRECT CHARACTER BETWEEN ADDRESSES  REENTER REQUEST
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 VERIFY SPECIFIED CHECKPOINTS
SHORTRTE UNABLE TO CRUISE AT ALTITUDE FOR ONE MINUTE OR ONE CKPT  TRY USING A DIFFERENT CHECKPOINT OR A LOWER ALTITUDE
 FP MUST BE ABLE CRUISE FOR AT LEAST ONE MINUTE
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
SIN = 0 REENTER ALL INPUTS
NUMBER FOR RESOLUTION
 REENTER ROUTE INPUT
START NG BAD ROUTE INPUTS OR INCORRECT ENTRY  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 REENTER DEPARTURE, ARRIVAL, and ROUTE INPUTS
SWITCH01 ROUTE TRANSITION ERROR  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
SWITCH02 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


SWITCH03 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


SWITCH04 REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


TABLES01 REENTER ALL INPUTS
NUMBER FOR RESOLUTION
 REENTER ROUTE INPUT OR LOWER ALTITUDE
TACK05 A ROUTE SEGMENT IS LESS THAN 2 NAUTICAL MILES  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
TOKYO WE REENTER ALL INPUTS
NUMBER FOR RESOLUTION

 VERIFY ROUTE INPUT


TRACK NG CHECKPOINT OR AIRWAY IS MISSING FROM INPUT
09/24/18
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
TRANS01 REENTER ALL INPUTS
NUMBER FOR RESOLUTION
 VERIFY AIRPORT SPECIFIED
TRANS02 AIRPORT IS NOT FOUND IN FILE  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION

 VERIFY SPECIFIED NAVAIDS


TRANS05 ROUTE TRANSITION ERROR  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
TRANS07 REENTER ALL INPUTS
NUMBER FOR RESOLUTION
 VERIFY ETD
TRK TIME ETD IS NOT VALID FOR CURRENT NAT TRACKS LOADED  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
TRKNAT01 REENTER ALL INPUTS
NUMBER FOR RESOLUTION
 VERIFY TRACK SPECIFIED
TRKSETEW ATTEMPTING TO FLY EAST ON A WEST BOUND TRACK  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 VERIFY FLIGHT LEVEL SPECIFIED
TRKSETFL NO FLT LEVELS LOADED FOR THAT TRACK DIRECTION  VERIFY TRACK SPECIFIED
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
TRKSETHP REENTER ALL INPUTS
NUMBER FOR RESOLUTION
 VERIFY TRACK SPECIFIED
TRKSETWE ATTEMPTING TO FLY WEST ON AN EAST BOUND TRACK  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
TRKSET01 REENTER ALL INPUTS
NUMBER FOR RESOLUTION
 VERIFY TRACK STRUCTURE AVAILABLE FOR THIS FLIGHT
TRKSET02 NO FLT LEVELS LOADED FOR THAT TRACK DIRECTION  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 SELECT BROADER ALTITUDE RESTRICTION RANGE
TRNR RC UNABLE TO COMPUTE REQUESTED CLIMB PROFILE IN PROFILE
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
INPUT
NUMBER FOR RESOLUTION

 SELECT BROADER ALTITUDE RESTRICTION RANGE


TRNR 710 UNABLE TO COMPUTE REQUESTED CLIMB PROFILE IN PROFILE
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
INPUT
NUMBER FOR RESOLUTION
 SELECT BROADER ALTITUDE RESTRICTION RANGE
09/24/18
TRNR 721 UNABLE TO COMPUTE REQUESTED CLIMB PROFILE IN PROFILE  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
INPUT NUMBER FOR RESOLUTION

 SELECT BROADER ALTITUDE RESTRICTION RANGE


TRNRC-OP UNABLE TO COMPUTE REQUESTED CLIMB PROFILE IN PROFILE
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
INPUT
NUMBER FOR RESOLUTION

MAXPLAN PERFORMANCE CURRENTLY DOES NOT PROVIDE FOR A  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
TRNREC01 TRANSITION RECOVERY INVOLVING FORCED STEP DESCENTS NUMBER FOR RESOLUTION
ENROUTE

TRNREC02 MAXPLAN PERFORMANCE CURRENTLY DOES NOT PROVIDE FOR A


 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
TRANSITION RECOVERY INVOLVING FORCED STEP DESCENTS
NUMBER FOR RESOLUTION
ENROUTE

 SELECT BROADER ALTITUDE RESTRICTION RANGE


TRNREC03 UNABLE TO RECOVER FROM A FORCED STEP CLIMB ENROUTE
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
WITHIN THE THREE PREVIOUS ROUTE SEGMENTS
NUMBER FOR RESOLUTION

 SELECT BROADER ALTITUDE RESTRICTION RANGE


TRNREC04 UNABLE TO COMPUTE A CLIMB OUT ALTITUDE THAT WILL SATISFY A
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
FORCED STEP CLIMB ENROUTE
NUMBER FOR RESOLUTION

 SELECT BROADER ALTITUDE RESTRICTION RANGE


TRNREC05 TRANSITION RECOVERY FOR A FORCED STEP CLIMB HAS AN
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
INSUFFICIENT NUMBER OF PROFILE DIRECTIVES
NUMBER FOR RESOLUTION

 SELECT BROADER ALTITUDE RESTRICTION RANGE


TRNREC06 UNABLE TO RECOVER FROM A FORCED STEP CLIMB IN THE TOP OF
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
DESCENT SEGMENT
NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


UPDSET01 NO FLS FOR A SEGMENT OF THE ROUTE
NUMBER FOR RESOLUTION
 VERIFY ALTITUDE RESCTRICTION WAYPOINT IS ON ROUTE OF FLIGHT
USRLIM01 CHECKPOINT ENTERED IN QUESTION 9 NOT ON ROUTE OF FLIGHT  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION
 TRY BRACKETTING THE ALTITUDE OR REQUEST A LOWER ALTITUDE
VGAH01 FUEL OR TIME BIAS ERROR
 IF PROBLEM PERSISTS, CONTACT JETPLAN OPERATIONS

VRTC 10 ATTEMPTING TO GENERATE MORE THAN 20 FLIGHT LEVELS  RE-ENTER ALTITUDE RESTRICTIONS
 IF NO ALTITUDE RESTRICTIONS, ADD APPROPRIATE ALTITUDE RANGE FOR
THIS FLIGHT
 IF PROBLEM PERSISTS, CONTACT JETPLAN OPERATIONS

09/24/18
VRTC 15 UNABLE TO COMPUTE REQUESTED CLIMB PROFILE IN QUESTION 9  TRY BRACKETTING THE ALTITUDE OR REQUEST A LOWER ALTITUDE
 IF PROBLEM PERSISTS, CONTACT JETPLAN OPERATIONS

VRTC 20 ATTEMPTING TO GENERATE MORE THAN 20 FLIGHT LEVELS  RE-ENTER ALTITUDE RESTRICTIONS
 IF NO ALTITUDE RESTRICTIONS, ADD APPROPRIATE ALTITUDE RANGE FOR
THIS FLIGHT
 IF PROBLEM PERSISTS, CONTACT JETPLAN OPERATIONS

VRTC 14 REANSWER ALL QUESTIONS  IF PROBLEM PERSISTS, CONTACT JETPLAN OPERATIONS

 VERIFY ALTITUDE RESTRICTION ENTRY


VRTC 910 UNABLE TO COMPUTE REUQESTED PROFILE IN QUESTION 9  IF PROBLEM PERSISTS, CONTACT JETPLAN OPERATIONS

 VERIFY ALTITUDE RESTRICTION ENTRY


VRTCALQ9 SPECIFIED ALTITUDE AT A CHECKPOINT IS BEYOND THE TOP OF
 IF PROBLEM PERSISTS, CONTACT JETPLAN OPERATIONS
DESCENT

 VERIFY PROFILE INPUTS


VRTCAL10 UNABLE TO COMPUTE PERFORMANCE DUE TO ORBIT DURING
 IF PROBLEM PERSISTS, CONTACT JETPLAN OPERATIONS
CLIMB

 VERIFY PROFILE INPUTS


VRTCAL20 UNABLE TO COMPUTE PERFORMANCE DUE TO ORBIT DURING
 IF PROBLEM PERSISTS, CONTACT JETPLAN OPERATIONS
DESCENT

VSCALE01 IF USING RESTRICTED AREA INPUT, CHECK AREA INPUTS  IF PROBLEM PERSISTS, CONTACT JETPLAN OPERATIONS

 RE-ENTER THE DESIRED STATION(S)


WMCQAD02 INCORRECT OR GARBLED INPUT FOR WEATHER REQUEST  IF PROBLEM PERSISTS, CONTACT JETPLAN OPERATIONS

 CONTACT JETPLAN OPERATIONS


WX ACCES CONTACT JETPLAN OPERATIONS

WXMQAD02 INCORRECT OR GARBLED INPUT FOR WEATHER REQUEST  RE-ENTER THE DESIRED STATION(S)
 IF PROBLEM PERSISTS, CONTACT JETPLAN OPERATIONS

 PLEASE TRY AGAIN IN 5 MINUTES


WXMREQ01 WEATHER PROGRAM CURRENTLY UNAVAILABLE  IF PROBLEM PERSISTS, CONTACT JETPLAN OPERATIONS

 PLEASE TRY AGAIN IN 5 MINUTES
09/24/18
WXMREQ03 THE WEATHER PROGRAM IS BEING RELOADED  IF PROBLEM PERSISTS, CONTACT JETPLAN OPERATIONS

WXMREQ08 WX CHART NAME INPUTTED WAS INCORRECT  PLEASE VERIFY NAME OF CHART YOU ARE REQUESTING
 IF PROBLEM PERSISTS, CONTACT JETPLAN OPERATIONS

 CONTACT JETPLAN OPERATIONS


WXM01P02 REMOVE COMMA OR CHECK FOR CORRECT PLAN NUMBER

 CHECK HEADING ENTRY


WXM01P06 MISSING A PERIOD AT END OF HEADING  IF PROBLEM PERSISTS, CONTACT JETPLAN OPERATIONS

 RE-ENTER STATION IDENTIFIERS


WXM02P01 PLEASE CHECK FOR CORRECT STATION CODES  IF PROBLEM PERSISTS, CONTACT JETPLAN OPERATIONS

 CONTACT JETPLAN OPERATIONS


WXM02P04 INVALID NUMBER USED IN ENTRY

 RE-ENTER STATION IDENTIFIERS


WXM02P05 A COMMA (,) WAS ENTERED AFTER THE LAST STATION WHILE  IF PROBLEM PERSISTS, CONTACT JETPLAN OPERATIONS
REQUESTING WEATHER

 RE-ENTER STATION IDENTIFIERS


WXM02P06 A SPACE WAS ENTERED AFTER A FOUR LETTER STATION
 IF PROBLEM PERSISTS, CONTACT JETPLAN OPERATIONS
WHILE REQUESTING WEATHER RE-ENTER THE DESIRED STATION(S)

 RE-ENTER STATION IDENTIFIERS


WXM02P07 TWO SPACES WERE ENTERED AFTER A THREE LETTER STATION  IF PROBLEM PERSISTS, CONTACT JETPLAN OPERATIONS
WHILE REQUESTING WEATHER RE-ENTER THE DESIRED STATION(S)

WXM02P08 INVALID NUMBER USED IN ENTRY  CONTACT JETPLAN OPERATIONS

WXM02P09 INVALID PREFIX  VALID PREFIXES ARE: T - TEXT, M - MAP, P - BOTH


 IF PROBLEM PERSISTS, CONTACT JETPLAN OPERATIONS

WXM02P10 INVALID INPUT MAXIMUM OF 8 CHARACTERS FOR A GRAPHIC  CONTACT JETPLAN OPERATIONS
WEATHER REQUEST

WXM02P11 INVALID ENTRY  MISSING A BLANK SPACE


09/24/18
 CONTACT JETPLAN OPERATIONS

WXM02P12 INVALID INPUT  CONTACT JETPLAN OPERATIONS

 CONTACT JETPLAN OPERATIONS


WXM2PR17 ONE OF THE STATIONS USED IN YOUR INPUTS IS NOT AVAILABLE
WITH THIS OPTION

WXM2PR20 THE POD OR POA AIRPORT IS NOT LOADED IN THE ENROUTE  CONTACT JETPLAN OPERATIONS
WEATHER FILE

 VERIFY PAYLOAD
XLWXXXXX MAXIMUM LANDING WEIGHT EXCEEDED BY AMOUNT SHOWN  VERIFY FUEL LOAD
 LOWER ARRIVAL/HOLD FUEL OR PAYLOAD
 THE AMOUNT MAY HAVE BEEN TRUNCATED
 IF PROBLEM PERSISTS, CONTACT JETPLAN OPERATIONS


XMFXXXXX FUEL REQUIRED EXCEEDS CAPACITY BY AMOUNT SHOWN  VERIFY POD/POA/ALTERNATE
 VERIFY ROUTE INPUTS
 THE AMOUNT MAY HAVE BEEN TRUNCATED
 IF PROBLEM PERSISTS, CONTACT JETPLAN OPERATIONS

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


XPROD01 REENTER ALL INPUTS
NUMBER FOR RESOLUTION
 VERIFY ALL WEIGHT INPUTS
XTWXXXXX MAXIMUM TAKEOFF WEIGHT EXCEEDED BY AMOUNT SHOWN  THE AMOUNT MAY HAVE BEEN TRUNCATED
 IF PROBLEM PERSISTS, CONTACT JETPLAN OPERATIONS

 CHECK ROUTE INPUTS


XXX ? CAN NOT FIND CHECKPOINT OR AIRWAY REQUESTED  IF PROBLEM PERSISTS, CONTACT JETPLAN OPERATIONS

XXX BRK CAN NOT CONTINUE CONSTRUCTING ROUTE FROM THIS  CHECK ROUTE INPUTS
CHECKPOINT  IF PROBLEM PERSISTS, CONTACT JETPLAN OPERATIONS

 VERIFY NAVAID IDENTIFIER ENTERED ON ROUTE


XXX NG NAVAID IDENTIFIER WAS NOT RECOGNIZED BY THE COMPUTER  IF PROBLEM PERSISTS, CONTACT JETPLAN OPERATIONS

 SELECT LOWER FLIGHT LEVEL


XXX 2HI THE FLIGHT LEVEL REQUESTED IN QUESTION 9 IS OUTSIDE OF THE
 IF PROBLEM PERSISTS, CONTACT JETPLAN OPERATIONS
DATA RANGE FOR THIS AIRCRAFT

09/24/18
 SELECT HIGHER FLIGHT LEVEL
XXX 2LO THE FLIGHT LEVEL REQUESTED IN QUESTION 9 IS OUTSIDE OF THE  IF PROBLEM PERSISTS, CONTACT JETPLAN OPERATIONS
DATA RANGE FOR THIS AIRCRAFT

 VERIFY OPERATNIG WEIGHT AND PAYLOAD INPUTS


XZWXXXXX MAXIMUN ZERO FUEL WEIGHT EXCEEDED BY LBS KGS SHOWN
 IF PROBLEM PERSISTS, CONTACT JETPLAN OPERATIONS
THE AMOUNT MAY HAVE BEEN TRUNCATED

ZEROIN10 REENTER ALL INPUTS  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
NUMBER FOR RESOLUTION

ZEROIN20 JETPLAN CANNOT FIND ENOUGH DEPARTURE FUEL FOR THIS  VERIFY FUEL INPUTS
ARRIVAL FUEL CASE, POSSIBLY REQUIRES REMOVAL OF BIASES OR  IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
HOLDING FUEL NUMBER FOR RESOLUTION

 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN


ZEROIN30 REENTER ALL INPUTS
NUMBER FOR RESOLUTION
 IF PROBLEM PERSISTS, CONTACT THE JEPPESEN HELP DESK WITH PLAN
ZEUS01 REENTER ALL INPUTS NUMBER FOR RESOLUTION OPERATIONS

09/24/18

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