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The Five Factor Model of personality and job performance in


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DOI: 10.1037//0021-9010.82.1.30

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Journal of Applied Psychology Copyright 1997 by the American Psychological Association, Inc.
1997. Vol. 82, No. 1,30-43 Oa21-901(W7/$3.fX>

The Five Factor Model of Personality and Job Performance


in the European Community
Jesus F. Salgado
University of Santiago de Compostela
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.
This document is copyrighted by the American Psychological Association or one of its allied publishers.

In 3 prior meta-analyses, the relationship between the Big Five factors of personality and
job criteria was investigated. However, these meta-anatyses showed different findings.
Furthermore, these reviews included studies carried out only in the United States and
Canada. This study reports meta-analytic research on the same topic but with studies
conducted in the European Community, which were not included in the prior reviews.
The resulls indicate that Conscientiousness and Emotional Stability are valid predictors
across job criteria and occupational groups. The remaining factors are valid only for
some criteria and for some occupational groups. Extraversion was a predictor for 2
occupations, and Openness and Agreeableness were valid predictors of training profi-
ciency. These findings are consistent with M. R. Barrick and M. K. Mount (1991) and
L. M. Hough, N. K. Eaton, M. D. Dunnette, J. D. Kamp, and R. A. McCloy (1990).
Implications of the results for future research and the practice of personnel selection are
suggested.

Three reviews of criterion validity of various personal- ness. Neuroticism concerns the degree to which the indi-
ity instruments showed that personality appears to be a vidual is insecure, anxious, depressed, and emotional ver-
predictor with a null or very small validity for predicting sus calm, self-confident, and cool. Extraversion concerns
job performance (Ghiselli, 1973; Guion & Cottier, 1965; the extent to which individuals are gregarious, assertive,
Schmitt, Gooding, Noe, & Kirsch, 1984). A consequence and sociable versus reserved, timid, and quiet. Openness
of this rinding was the belief that personality is a poor to Experience defines individuals who are creative, curi-
predictor of job performance, even though surveys con- ous, and cultured versus practical with narrow interests.
ducted in Europe and the United States (e.g., Levy- Agreeableness concerns the degree to which individuals
Leboyer, 1994; Ryan & Sackett, 1987) have shown that are cooperative, warm, and agreeable versus cold, dis-
measures of personality are used frequently in personnel agreeable, and antagonistic. Conscientiousness measures
assessment and selection. However, the current consolida- the extent to which individuals are hardworking, orga-
tion of the Five Factor Model (FFM) of personality (Dig- nized, dependable, and persevering versus lazy, disorga-
man, 1990) is changing the view on personality at work. nized, and unreliable. Although the most accepted labels
The FFM originated in initial works by Fiske (1949), are those of Costa and McCrae, others have used different
Norman (1963), and Tuppes and Christal (1963), who names for the factors. These names suggest differences in
reproduced a highly stable structure with five factors (see the content of the factors across authors and personality
John, 1990). According to Costa and McCrae (1985, scales. However, factor analysis and content analysis of a
1992), the factors are Neuroticism, Extraversion, Open- great number of personality questionnaires show that there
ness to Experience, Agreeableness, and Conscientious- is a general consensus regarding the meaning of the di-
mensions and that differences are minor (see John, 1990;
Mount & Barrick, 1995).
This research was partially supported by Xunta de Galicia As the FFM is recent, most current research on the
(Spain) Grant 21104A95.1 gratefully acknowledge the follow- relation between personality and job performance was
ing researchers for their cooperation: D. Bartram, P. Feij, A. carried out with instruments that were not designed to
Furnham, P. Gibbons, S. Moscoso, G. Prieto, I. T. Robertson,
assess the Big Five. This could have resulted in difficulty
J. P. Rolland, H. Schuler, N. Seisdedos. and P. Van Leest. I also
thank Murray Barrick for comments and suggestions.
in assessing the validity of the Big Five for predicting job
Correspondence concerning this article should be addressed behavior. Nevertheless, several studies show that the most
to Jesus F. Salgado, Departamento de Psicologia Social y Basica, well-known instruments for personality assessment (e.g.,
University of Santiago de Compostela, 15706 Santiago de Com- California Personality Inventory, Eysenck Personality In-
postela, Spain. Electronic mail may be sent via Internet to ventory, Guilford-Zimmerman Temperament Survey, and
psjesal@usc.es. Myers—Briggs Personality Type Indicator) may be as-
30
THE BIG FIVE AND PERFORMANCE IN THE EC 31

sumed to be included in the FFM (Briggs, 1992; Costa, studies carried out between 1960 and 1984, stated that
Busch, Zonderman, & McCrae, 1986; Johnson, Butcher, nine personality constructs may be useful predictors of
Null, & Johnson, 1984; Noller, Law, & Comrey, 1987). job-related criteria. There were two particularly relevant
This research has provided a way to integrate the validity findings. First, using the Big Five taxonomy (in fact, six
coefficients of personality measures by using the Big Five factors) developed by Hogan (1982), Hough et al. classi-
as a theoretical model. fied 146 personality scales into the six construct catego-
The last method, the integration of personality measures ries and then added a seventh category called Miscellane-
with the FFM, was used in two reviews of criterion valid- ous. Developing a matrix of convergent and discriminant
ity (Barrick & Mount, 1991; Tett et al., 1991). The two validities, Hough et al. found mean correlations of .46,
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.

studies were meta-analytic integrations. The first was a .43, .37, .34, .40, .33, and .05 between the scales that
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large-scale meta-analysis using 117 validity studies and a assessed Surgency, Adjustment, Agreeableness, Depend-
total sample that ranged from 14,236 for Openness to ability, Intellectance, Affiliation, and Miscellaneous, re-
19,721 for Conscientiousness. Barrick and Mount (1991) spectively. A review of the miscellaneous category sug-
found that Conscientiousness (p — .22) is a valid pre- gested to Hough et al. a division into three separate cate-
dictor across occupations and across criteria and that the gories: achievement, masculinity, and locus of control.
other personality factors only generalize their validity for The second finding dealt with the criterion-related validity
some occupations and some criteria. For example, Consci- of the personality constructs. They used six different crite-
entiousness shows a true validity from .21 to .23 for five ria: education, training, job involvement, job proficiency,
occupational groups. Extraversion is a valid predictor for delinquency, and substance abuse. Training and job profi-
managers (p = .18); Emotional Stability is a valid pre- ciency are the most commonly used criteria in personnel
dictor for police (p = .10); and Agreeableness is a valid selection. For job proficiency, Hough et al. found an ob-
predictor for police and managers (p = .10, in both served validity of .13 for Adjustment (Emotional Stabil-
cases). Openness to Experience did not show validity ity) and Dependability (Conscientiousness). For training
for any occupational group. As far as the criteria were criteria, they found an observed validity of . 16 for adjust-
concerned, Conscientiousness shows a validity that ranges ment, .14 for intellectance (Openness), .11 for depend-
from .20 to .23 for three criteria (job proficiency, training, ability, . 10 for agreeableness, and .08 for surgency (Extra-
and personnel data). Extraversion is a valid predictor of version). Hough et al. did not correct validities for mea-
training proficiency (p = .26), as are Emotional Stability surement errors and range restriction. However, if the
(p = .07), Agreeableness (p = .10), and Openness to reliability distributions of criteria and predictors and the
Experience (p = .25). However, in a partial reconsidera- range restriction distribution used by Barrick and Mount
tion of their results, Mount and Barrick (1995) found that (1991) were applied above, then the true validity of ad-
the validity of Conscientiousness had been underestimated justment and dependability would be .23 for job profi-
in their prior meta-analyses, and they have suggested that ciency. For training criteria, the true validities would be
a value of .31 is closer to its true validity. .28, .25, .19, .18, and .14 for Adjustment, Intellectance,
However, Tett et al. (1991), using confirmatory studies Dependability, Agreeableness, and Surgency, respectively.
only (i.e., those that were based on hypothesis testing Thus, these results indicate that Adjustment and Depend-
or on personality-oriented job analysis), found that all ability are valid predictors for the two most used criteria
personality dimensions are valid predictors of job perfor- and that the Big Five are predictors of training criteria.
mance. However, Extraversion (n = 2,302) and Conscien- Therefore, Hough et al.'s findings were partly convergent
tiousness (n = 450) have lower validity coefficients, with those of Barrick and Mount but partly divergent.
whereas Neuroticism (n = 900), Openness (n = 1,304), Unfortunately, however, Hough et al. did not report the
and Agreeableness (n = 280) have higher validities. All variability coefficients of validities, and thus the compari-
confidence intervals (except for Neuroticism) include son between the Hough et al. and the Barrick and Mount
zero, indicating that the associated mean validities may findings can only be tentative.
be unreliable. Tett et al. (1991) arrived at different conclu- In any case, these reviews appear to show that the Big
sions from Barrick and Mount (1991). These differences Five are valid predictors of job performance. However,
may have been a consequence of using only confirmatory the detected inconsistencies suggest that more research
studies versus a mixed strategy. A relevant finding of Tett should be directed toward studying the relationship be-
et al. was the important moderating effects that hypothesis tween personality and performance. A second aspect of
testing had on validity. the reviews concerns the degree of the validity generaliza-
A third review of the relationship between personality tion for personality measures. Barrick and Mount (1991),
measures and performance criteria was reported by Hough (1992), Hough et al. (1990), and Tett et al. (1991)
Hough, Eaton, Dunnette, Kamp, and McCloy (1990). included research conducted only in the United States and
This article, which reported on criterion-related validity Canada, and they have not answered the question, "Does
SALGADO

validity generalize across countries, or are there geograph- database was conducted for 1973 through 1994 with the follow-
ical boundaries for validity generalization?'' It is possible ing terms: personality, personnel, performance, selection, and
that in other countries with cultural and organizational the names of the various EC countries. Then, there was an
characteristics that differ from the United States and Can- article-by-article search through European behavioral science
journals thought most likely to contain data on the validity of
ada, the Big Five may present different relations with job
personality measures: Bolletino di Psychology! Applicata, Diag-
performance criteria. In fact, some findings suggest that
nostica, Ergonomics, European Journal of Applied Psychology,
cross-cultural differences affect the Five Factor Model European Journal of Work and Organizational Psychologists,
(McCrae, Costa, & Yik, in press). Moreover, recruitment Giomale di Psicologia, Journal of Occupational Psychology,
and selection practices in the United States and Canada
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.

Revista de Psicologia General y Aplicada, Revista de Psicologia


This document is copyrighted by the American Psychological Association or one of its allied publishers.

might be different from those in other countries such as Social Aplicada, Revista de Psicologia del Trabajo y las Organi-
the European Community (EC). This appears to be the zaciones, Revue de Psychologie Appliquee, Zeitschrift fur Dif-
case for Great Britain, Germany, France, The Netherlands, ferentialpsychologie, and Zeitschrift fur Organisationspsycholo-
Norway, and Spain (Altink, Roe, & Greuter, 1991; Bru- gie. Thirdly, nine European publishers of psychology materials
chon-Schweitzer & Ferrieux, 1991; Prieto, Blasco, & were asked for validity studies of personality instruments. Fi-
Quintanilla, 1991; Robertson & Marion, 1986; Shack- nally, 25 European researchers were asked for both published
articles and unpublished papers on the topic. The final result of
leton&Newell, 1991;Stnith, 1991; Smith &Abrahamsen,
the search included 105 independent studies.
1992). In European countries, biodata and personality
There were 69 studies excluded from the total pool for various
appear to have been used more often than in the United reasons: 8 had military samples; 3 were in non-European coun-
States (Schmidt, Ones, & Hunter, 1992). tries and included non-Europeans; 58 studies reported only the
As a whole, the inconsistencies detected in previous significant correlations. Therefore, the meta-analysis was con-
reviews and the question of the degree of the validity ducted with 36 studies. None of them appeared in the Tett et
generalization suggest that more research should be con- al. (1991) source list. Mount (personal communication, May 2,
ducted outside the United States and Canada to test the 1996) compared these 36 studies with those included in Barrick
Five Factor Model for predicting job performance. In con- and Mount (1991), and found that not one overlapped.
nection with the suggestion for more research, this article
reports on a meta-analysis on the relation between the Procedure
Big Five and job performance. It had two specific objec-
My goal was to identify all published and unpublished studies
tives: (a) to explore the relation between the Big Five and
that reported relational statistics (e.g., Pearson product-mo-
job performance using validity studies not included in the ment correlations) or data from which relational statistics could
meta-analysis by Barrick and Mount (1991), Hough et be calculated, such as analyses of variance (i.e., t values). A
al. (1990), and Tett et al. (1991), and (b) to study the colleague with experience in personality assessment and I com-
degree of validity generalization for personality measures, piled the data reported here. For each study, the following infor-
comparing the findings of the previous reviews with the mation was recorded if available: (a) sample demographics such
results of the validity studies conducted in the EC. as sex, age, occupation, and education; (b) type of performance
From Barrick and Mount (1991), Hough et al. (1990), measurement used; (c) reliability of performance measures; (d)
and Tett et al. (1991), it is clear that there is general sample sizes; (e) reliability of tests; and ( f ) statistics concern-
support for Conscientiousness and Emotional Stability ing the relationship between predictors and criteria. Each re-
searcher recorded the information for each study independently.
and partial support for the other dimensions as predictors
There was a high degree of agreement between researchers, and
of job performance. Therefore, it seemed appropriate to
any disagreement was resolved by referring to the original study.
test the following predictions: The next step involved classifying the scales from the invento-
Emotional Stability and Conscientiousness will be valid ries according to the five factors according to the procedure of
predictors for all occupations and criteria. Extraversion and Barrick and Mount (1991). First, the description of the five
Agreeableness will be valid predictors for occupations in factors presented by Digman (1990) was given to the research-
which the interpersonal factors are likely to be important ers. Then, a list and the definition of the personality scales
for effective job performance (e.g., managers, police, and from each inventory was provided for each researcher with
sales). Openness to Experience will be a valid predictor instructions to assign each scale to the most appropriate factor.
for training criteria. Furthermore, some studies reporting factor analyses of the ques-
tionnaires were also used as a basis for of the decision (e.g.,
Bartram, 1993b; Matthews et al., 1990; McCrae & Costa, 1990;
Method Noller et al., 1987). If the two researchers agreed on a dimen-
sion, the scale was coded in that dimension. The disagreement
Literature Review
was solved by a discussion until the researchers agreed on a
To obtain the sample of original studies to be included in the dimension, but this case was less than 10%. All the scales were
meta-analysis, the following strategy was used. First, a computer assigned to a single Big Five factor. For each scale, only one
search of the American Psychological Association's PsycLIT overall validity coefficient was used. In situations where more
THE BIG FIVE AND PERFORMANCE IN THE EC 33

than one coefficient was reported, the Barrick and Mount (1991) cal construct level and not in the level of scales, validity must
procedure was also used. The Appendix shows the tests used in be corrected for imperfect construct assessment. A problem with
the single studies and the number of studies conducted in the this correction for construct validity arises if facets or elements
original language of the test and the number using translations. have a higher validity than the personality dimension. In such
The studies included were conducted with some of the best a case, the correction could result in an overestimation of the
known questionnaires in North America and Europe. The major- validity of the dimension. Mount and Barrick (1995) examined
ity of the questionnaires in the Appendix support the convergent this question for the components of Conscientiousness and found
and discriminant validity for their scales and factors. that if the purpose is to predict overall job proficiency, the
Unfortunately, a number of studies did not report information dimension is a better predictor than its facets, which are only
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.

on the tests and criterion reliabilities. Like Barrick and Mount slightly better when conceptually related to the criterion. Mount
This document is copyrighted by the American Psychological Association or one of its allied publishers.

(1991), information about the inventories' reliabilities was ob- and Barrick (1995, p. 171) concluded that it is more appropriate
tained from manuals and from articles in which these data were to use composite scores to calculate validities, and they suggest
reported (e.g., Saville & Willson, 1991). The distribution for the formula of Hunter and Schmidt (1990, p. 455) to estimate
criterion reliabilities was developed with the information present the validity at a construct level. This formula combines the lower
in the studies and then the criterion reliability coefficients pub- level of the elements or facets as if the raw scores were summed
lished in the Journal of Applied Psychology and Personnel Psy- up to an overall measure. Ones, Schmidt, and Viswesvaran
chology since 1984 were added. Finally, the artifact distribution (1994) suggested the use of correlations between composites or,
for range restriction was based on two strategies: (a) some if these are not available, the use of generalizability coefficient
range restriction coefficients were obtained from the studies that corrected correlations to examine the construct validity. Then,
reported both restricted and unrestricted standard deviation data, this estimate can be used to correct the validities found in the
and (b) another group of range restriction coefficients were meta-analysis. For example, Mount and Barrick (1995) used
obtained using as a restricted standard deviation the reported an average correlation between predictor constructs of .47 to
one in the study, and as an unrestricted standard deviation that generate the composite score correlation. This is the average
reported in the manuals. This last strategy appears to have been correlation among a large number of scales measuring facets of
the correct one, according to Sackett and Ostgaard (1994). conscientiousness as reported by Ones (1993). In the present
The reliability of the predictor was estimated with the coeffi- research, the mean correlation within constructs found by
cients reported in the studies included in the meta-analysis and Hough et al. (1990) was used as an estimate of the construct
the coefficients published in the various questionnaire manuals. validity of the Big Five. At present, Hough et al. seem to have
The mean predictor reliability was .80 (SD — .11). For the the most representative and comprehensive of the correlations
criterion reliability, three distributions were developed, as in between the scales that assess the same personality construct.
Barrick and Mount (1991), for performance rating, training, For example, the mean intercorrelation for Emotional Stability
and personnel data, with one distribution for each respective is based on 165 correlations (n = 35,148), for Extraversion (r
criterion. For the performance rating (i.e., supervisory rating), = 146), Openness (r = 52; n = 11,297), and for Agreeableness
the distribution was estimated with a pool of coefficients ob- (r = 44; n = 22,060). The mean for Conscientiousness is based
tained from the validity studies and the criterion reliability coef- on 121 correlations (n = 46,116) (see Hough, 1989; Hough et
ficients reported in articles in the Journal of Applied Psychology al.. 1990, for these data).
and Personnel Psychology from 1984 to 1994. For this distribu- After the studies were collated and their characteristics re-
tion, the mean was .62 (SD = .12). For training criterion (i.e., corded, I applied the meta-analytic formulas of Hunter and
training performance ratings), the same mean and standard devi- Schmidt (1990), and used computer software (Schmidt, 1994)
ation of the reliability was used. With respect to the personnel to make all computations. Some of the recent advances and
data (i.e., accidents, wages, or absenteeism), only four studies refinements in psychometric meta-analysis were implemented in
had this type of criteria, which did not include information this software program (Law, Schmidt, & Hunter, 1994a, 1994b;
about reliability. For this reason, a perfect reliability was as- Schmidt et al., 1993), which contains the following refinements:
sumed. When Ihe analysis was made with all criteria as a whole, the use of mean r instead of study-observed rs in the formula for
a dislribution with .63 as mean (SD = .12) was used. Finally, sampling error variance and a new nonlinear range-correction
Ihe range restriction distribution, which was developed with the procedure. As my interest was in the relationship between the
procedure described above, had a mean of .92 (SD — .11). Big Five and job performance as theoretical constructs, the mean
Comparison of these distributions with those of Barrick and validity was corrected for measurement error in both predictor
Mount and Tett et al. shows the present reliability and range and criterion, as well as for range restriction (Schmidt & Hunter,
restriction distributions to be very similar, but a little more 1996).
conservative. Therefore, the distributions developed here have a
lower effect on the corrected validity than the distributions of Results
Barrick and Mount and of Tett et al.
The Barrick and Mount (1991) and Tett et al. (1991) meta- Analysis of the Personality Factors Pooled Across
analyses probably understated the magnitude of the validities Criteria and Occupations
(Mount & Barrick, 1995). In these meta-analyses, the validity
of single cases from the personality inventories, not the Big There were 36 studies in the meta-analysis, but the
Five constructs, were examined. The scales were only elements number of validities differed among the five factors. Emo-
or facets of the construct. Therefore, if interest is at the theoreti- tional Stability and Extraversion were the most repre-
34 SALGADO

Table 1
Meta-Analytic Results for Personality Factors Pooled Across Criteria and Occupations
Factor K N r Si Si Si % VE SDe 90% CV

Emotional Stability 32 3,877 .09 .0107 .0082 .0020 78 .13 .19 .07 .10
Extraversion 30 3,806 .05 .0191 .0079 .0111 42 .08 .12 .16 -.08
Openness 18 2,722 .04 .0083 .0066 .0016 81 .06 .09 .06 .01
Agreeableness 26 3,466 .01 .0096 .0076 .0020 79 .01 .02 .07 -.07
Conscientiousness 24 3,295 .10 .0113 .0072 .0039 66 .15 .25 .09 .13
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Note. K — number of correlations; r = mean observed validity; 5? = observed variance; S, = sampling error variance; S* = residual variance;
This document is copyrighted by the American Psychological Association or one of its allied publishers.

% VE = percentage of variance explained by artifactual errors; r, = estimated true validity at the scale level; p = estimated true validity at the
construct level; SDP = population standard deviation; CV = credibility value.

sented and Openness was the least. Agreeableness and and is followed by Emotional Stability (p = .19). Further-
Conscientiousness showed an intermediate number of cor- more, as the 90% credibility values (CV) show, these two
relations. These data appear logical because Neuroticism dimensions generalize the validity for all types of criteria
and Extraversion were the factors initially identified and occupations. Therefore, these findings are consistent
within the Five Factor Model. Moreover, instruments to with my hypotheses above. The other three factors show
assess these two dimensions were developed before instru- a very low validity, and, in the case of Agreeableness, it
ments for the other three factors. is very close to 0. Also, these last results are consistent
Table 1 shows the results of the meta-analysis for the with my hypotheses because these factors do not general-
five factors. The first column presents the number of corre- ize their validity across all occupational groups and all
lations for the five personality factors on which the meta- types of criteria.
analysis was conducted. For each personality dimension, On the other hand, the four statistical artifacts (sam-
the validities were pooled across criteria and occupations. pling error, predictor and criterion reliability, and range
Therefore, the validities in Table 1 had the most general restriction) account for a large percentage of observed
level of analysis on which the validity could be based. variability in the correlations of four dimensions: Emo-
Column 2 shows the sample size for each factor; as tional Stability, Openness, Agreeableness, and Conscien-
is logical, Emotional Stability and Extraversion had the tiousness. The unexplained variance is only greater than
highest sample size and Openness had the lowest. These the explained variance in the case of Extraversion.
samples were remarkably smaller than those for the same
factors in Barrick and Mount (1991). Approximately, the Analysis by Personality-Criterion Combinations
relation in sample size between the two studies is 5:1.
However, my sample sizes are larger than those of Tfett et The results of the meta-analysis of the personality di-
al. (1991). Comparing the last two studies between them, mensions and three criterion types are shown in Table
I found the present research to show a favorable ratio of 2. According to my hypotheses, Conscientiousness and
approximately 3:1. Emotional Stability are valid predictors for all criterion
The succeeding columns present the mean observed types, and Openness is a valid predictor for training crite-
validity, the observed variance, the sampling error vari- ria. Table 2 shows that these hypotheses are correct. Emo-
ance, and the residual variance. It seems apparent that all tional Stability is a valid predictor for the three criteria
factors show a different validity and that the observed with a true validity that ranges from .12 to .27 for person-
variability is close to the sampling error variance. nel data and training criteria, respectively. Also, Conscien-
With respect to the estimated true validity, there are tiousness shows validity generalization for the three crite-
two estimates shown in Table 1. The first, r c , is the validity ria with a validity that ranges from .11 to .39 for personnel
corrected for measurement error in criterion and predictor data and training, respectively. Openness shows validity
and for range restriction. This estimate is the same as in for training criterion, as I hypothesized (p = .26), but,
Barrick and Mount (1991) and Tett et al. (1991). The for personnel data, it also shows validity generalization.
second estimate is p, the validity corrected also for con- Finally, Agreeableness is a valid predictor for training
struct validity. This estimate was computed by Mount and criterion (p = .31). This last finding was not hypothe-
Barrick (1995). The first estimate of true validity, r c , sized, but it is consistent with Barrick and Mount (1991)
which is shown in the table, provides a more directed and Hough et al. (1990) for the same predictor-criterion
comparison with Barrick and Mount. However, the follow- combination. In effect, Barrick and Mount found a true
ing comments are based on the p values. validity equal to . 10 for Agreeableness as a predictor of
Conscientiousness (p — .25) shows the highest validity training, with the 90% CV being equal to .10. Further-
This document is copyrighted by the American Psychological Association or one of its allied publishers.
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.

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36 SALCADO

more, as noted above, Hough et al. found an observed Conscientiousness, even when effects of measurement er-
validity equal to .10, which would be equal to .18 if it ror in predictors and criteria and range restriction have
were to be corrected. Extraversion does not show validity been corrected. In this sense, these results show a great
for any criteria. In spite of previous findings, a cautionary similarity to Barrick and Mount (1991) and Hough et al.
note is in order for the validities using personnel data as (1990).
criteria, as only three studies were in this category. Taken A second relevant aspect is that Conscientiousness
together, these results are similar to Barrick and Mount shows the highest estimated true validity, and it is general-
(1991) and Hough et al. (1990). For Conscientiousness, izable for all occupations and criteria. This finding is
they are also similar to Mount and Barrick (1995). consistent with my hypothesis. Also, it is similar to Bar-
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.

rick and Mount (1991) and Hough et al. (1990), but was
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Analysis of Personality-Occupation Combinations partially divergent from Tett et al. (1991), who found that
Conscientiousness showed lower validity than the other
The results for the meta-analysis for the Big Five across personality dimensions. Together, the findings from Bar-
five occupational groups (professionals, police, managers, rick and Mount, Hough et al., Tett et al., and this study
sales, and skilled labor) are shown in Table 3. Although support the inclusion of Conscientiousness as a relevant
the five groups are not present for the five factors, Emo- variable in a model of job performance. Recent results
tional Stability shows validity for four groups (profes- confirm this inclusion as appropriate (see Barrick &
sionals, police, managers, and skilled labor). This finding Mount, 1993; Barrick, Mount, & Strauss, 1993; Mount &
is consistent with my hypothesis: Conscientiousness Barrick, 1995; Piedmont & Weinstein, 1994; Salgado &
shows validity for all occupations (police, professionals, Rumbo, in press).
managers, sales, and skilled labor). This finding is also A third relevant finding was that the estimated true
consistent with my stated hypothesis. Extraversion gener- validity for Emotional Stability has a size very close to
alizes validity for managers and police. Also, these results that for Conscientiousness. Moreover, as in the case of
seem consistent with my hypothesis, as both occupations Conscientiousness, the validity of Emotional Stability is
appear to have interpersonal requirements that may be generalizable across jobs and criteria. This is contrary to
predicted from the facets of Extraversion, although, for Barrick and Mount (1991) but is consistent with Hough
managers, the validity is very low. Openness is a valid et al. (1990). Barrick and Mount suggested two possible
predictor for police and skilled labor, but these results explanations for their results: The nonvalidity of Emo-
were not hypothesized in advance. Agreeableness was tional Stability may have been due to a type of range
found to be a valid predictor for professionals, skilled restriction based on a "selecting-out" process in the ap-
labor, and managers, but this last finding is contradictory plicant pool, where the subjects low in Emotional Stability
with my hypothesis, according to which there is a positive were already excluded from the labor force. Barrick and
relation between Agreeableness and the managerial occu- Mount also offered an alternative explanation, suggesting
pations. However, all previous conclusions must be inter- that there may be a nonlinear relationship between Emo-
preted with some caution because the number of studies tional Stability and job performance. These two explana-
included in some categories is small (e.g., three or four). tions may be inappropriate. With respect to the first expla-
These results and those of Barrick and Mount (1991, see nation, if the selecting-out process is true, then there
Table 2), appear to show great consistency. would be chronic unemployment for individuals with low
scores in Emotional Stability, but reality does not seem
to support that. Furthermore, the range restriction would
Discussion
also be possible for other personality dimensions. For ex-
This study was a meta-analytic integration of the valid- ample, the effect could be in Conscientiousness, with indi-
ity coefficients of the Big Five for predicting job perfor- viduals low in this factor excluded from the jobs. The
mance. This topic was studied by Barrick and Mount second explanation has the following problem: A nonlin-
(1991), Hough et al. (1990), and Tett et al. (1991). ear relation may be hypothesized for the rest of personality
However, this research is still relevant and is different dimensions, including Conscientiousness. Moreover, it
from these three studies. None of the single studies in- would be necessary to make explicit what type of nonlin-
cluded in this research was part of the databases of Bar- ear relation there is (e.g., cuadratic or cubic).
rick and Mount, Hough et al., or Tett et al. Furthermore, The results for Openness to Experience show that this
all of these single studies were conducted in EC countries. dimension is a valid predictor for training proficiency, as
Therefore, the present findings provide a different aspect was hypothesized. This finding is consistent with Barrick
of evidence about the Big Five and its relevance. and Mount (1991) and Hough et al. (1990), who sug-
My results show that the overall validity of the personal- gested that individuals with high scores in Openness to
ity constructs is small, excepting Emotional Stability and Experience may be people who are most likely to benefit
THE BIG FIVE AND PERFORMANCE IN THE EC 37

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38 SALGADO

from training programs. Other results support this sugges- and William (1985) found that the MMPI only provided
tion. For example, Dollinger and Orf (1991) found that measures of four factors, with Conscientiousness ex-
Openness was the most relevant predictor of job perfor- cluded from the model. Correlating the MMPI and the Big
mance in high school students. This finding was likewise Five as they are measured by NEO-PI (Costa & McCrae,
confirmed by Salgado and Santamaria (1995). 1985), Costa, Busch, Zonderman, and McCrae (1986)
With respect to Extraversion, my hypothesis was con- found that the MMPI includes Neuroticism, Extraversion,
firmed. A positive correlation was found between that Openness, and Agreeableness, but not Conscientiousness.
factor and two occupations in which interpersonal charac- On the other hand, Johnson, Butcher, Null, and Johnson
teristics were likely to be important. However, the dimen- (1984) found four factors and excluded Agreeableness.
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.

sion did not seem to be a valid predictor for training


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Cortina, Doherty, Schmitt, Kaufman, and Smith (1992)


proficiency. This was contrary to Barrick and Mount found that the MMPI assesses Neuroticism, Extraversion,
(1991) but was consistent with Hough et al. (1990). and Conscientiousness but cannot assess Openness and
Therefore, more research concerning this point is needed. Agreeableness. Moreover, the correlation between the
Finally, the results for Agreeableness suggest that this MMPI measure for Openness and the measure of the In-
factor may be relevant to predicting training performance. wald Personality Inventory (IPI; Inwald, Knatz, & Shus-
As the training situation demands a significant amount man, 1983) for the same factor was .01, and the correla-
of social interaction, the interpersonal facets assessed by tion for Agreeableness was .13. These findings show a
Agreeableness may be relevant predictors of success in lack of convergent validity for these measures. Cortina et
such a situation. This is consistent with Barrick and Mount al. (1992) suggested that Openness may be not repre-
(1991) and Hough et al. (1990). Also, Agreeableness sented in the IPI, the MMPI, or in one but not the other.
appears to be a predictor of job performance in three This explanation may be extended to Agreeableness.
occupations: professional, managers, and skilled labor, al- These problems with integration of personality mea-
though the magnitude of the validity is very small for sures into the Big Five suggest that more research is nec-
both managers and skilled labor. essary. For example, in the future a meta-analytic integra-
In connection with the degree of the validity generaliza- tion using only studies conducted with the Five Factor
tion, the present results seem relevant. The FFM of per- Model should be undertaken. This would be a type of
sonality is a useful taxonomy for comparing results confirmatory study of the relation between the Big Five
among countries. First, Conscientiousness appears to be and job performance. A second direction for future re-
a valid predictor for all criteria and occupations in the search would be to check whether the elements or compo-
two most industrialized regions of the world. Therefore, nents within each Big Five factor are better predictors of
North American and European companies may find it use- job criteria than the factor as a whole. In this direction, the
ful to include Conscientiousness measures in their person- development of a service orientation index and reliability
nel selection programs in both local and foreign facilities. index may be considered (see Hogan & Hogan, 1989;
Conscientiousness does not seem to have geographical Hogan, Hogan, & Busch, 1984). Although some evidence
boundaries for its validity. A similar conclusion is true suggests that the elements do not improve the predictive
for Openness and Extraversion when these two factors validity over the factor (Mount & Barrick, 1995), more
were used for predicting training performance. research seems necessary.
A limitation of the present study originates with the Another relevant question concerns the use of absolute
studies included in the database. Like Barrick and Mount correlations or signed correlations. Contrary to most
(1991), Hough et al. (1990), and Tett et al. (1991), the meta-analyses, Tett et al. (1991, 1994) used the absolute
majority of single studies in this meta-analysis were con- value of the correlations in order to solve the problem of
ducted with instruments that were not originally intended averaging the signed correlation of bipolar personality
to assess the Big Five. The measures were clustered with scales. According to the above Tett et al. studies, the aver-
the Big Five as a conceptual framework. Other studies aging method may have underestimated the validity of
have shown that the best known instruments for personal- personality dimensions. For example, this might occur
ity assessment may be assumed in the FFM. Therefore, when the dimension predicts one criterion positively and
these studies support the integration method of the validity another negatively. In other words, Tett el al. suggested
coefficients of personality measures using the Big Five as that criterion specificity may be a relevant moderator of
a theoretical model. However, the method of grouping the the validity of personality measures. This concerns the use
personality measures (obtained by instruments that were of global measures of job performance versus measures
not developed using the Big Five) into five factors could of competencies (Warr & Conner, 1992). Other research
be problematic. For example, several researchers arrived suggests that the small validity of personality measures
at different clusters for the same questionnaires. In a factor may be due to the use of global criteria that can mask
analytic study of the MMPI, Costa, Zonderman, McCrae, specific relations (Robertson & Kinder, 1993; Salgado,
THE BIG FIVE AND PERFORMANCE IN THE EC 39

1996). Robertson and colleagues provided a direction for prevention of work accidents]. Revista de Psicologia General
investigation (Gibbons, Baron, Nyfield, & Robertson, yApiicada, 34, 711-720.
1995a, 1995b; Nyfield, Gibbons, Baron, & Robertson, Altink, W. M., Roe, R. A., & Greuter, M. A. (1991). Recruit-
1995; Robertson, 1993, 1994). They found that each Big ment and selection in The Netherlands. European Review of
Applied Psychology, 41, 35-45.
Five factor reflects specific competencies of the jobs and
*Appel, C. P., Blomkvist, A. C., Persson, C. O., & Sjoberg, L.
the magnitude of the validities is greater than that found (1980). Mood and achievement in a difficult driving task.
here and by Barrick and Mount (1991). Therefore, the Ergonomics, 20, 605-612.
relation between the Big Five, various occupations, and Barrick, M. R., & Mount, M. K. (1991). The Big Five personal-
work competencies is an area of continued interest for
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.

ity dimensions and job performance: A meta-analysis. Person-


This document is copyrighted by the American Psychological Association or one of its allied publishers.

researchers in applied psychology. nel Psychology, 44, 1-26.


Finally, it is necessary to acknowledge that the Five Barrick, M. R., & Mount, M. K. (1993). Autonomy as a moder-
Factor Model, although a current paradigm in the field of ator of the relationships between the Big Five personality
personality, is not unanimously accepted, and some recent dimensions and job performance. Journal of Applied Psychol-
criticisms have been made. For example, Block (1995) ogy, 78, 111-118.
suggested that factor analysis is not an appropriate and Barrick, M. R., Mount, M. K., & Strauss, J. P. (1993). Consci-
entiousness and performance of sales representatives: Test of
sufficient base to decide the theoretical constructs of per-
the mediating effects of goal setting. Journal of Applied Psy-
sonality. Block also criticized the assumptions of the lexi- chology, 78, 715-722.
cal hypothesis and the variability of conceptions about Bartram, D. (1993a). ICES-PREVUE Assessments Tech-
the Big Five. Other researchers have criticized the model nical Manual. Richmond, B.C.: PREVUE Assessments
on the basis of the need of many (Eysenck, 1992) or an International.
insufficient number of factors (Tellegen & Waller, 1995). *Bartram, D. (1993b). Validation of the ICES personality in-
Such criticism was answered by Costa and McCrae ventory. European Review of Applied Psychology, 43, 207-
(1995) and Goldberg and Saucier (1995), who said that 218.
the Big Five has been reproduced a great number of times, *Bartram, D. (1995). Validity of the ICES. Internal Report.
with different factor methods, by different researchers, Department of Psychology, University of Hull, U.K.
with different instruments, and in different languages. *Berg, P. T. van der, & Feij, J. A. (1993). Personality traits and
job characteristics as predictor of job experiences. European
Others factors were found only in isolated samples. Con-
Journal of Personality, 7, 337-357.
sequently, the model is not exhaustive, but it manages to *Blanco, M., & Salgado, J. F. (1992). Diseno de un modelo de
support a more comprehensive explanation of various fac- intervention de la psicologi'a en la selection de conductorec
ets of human personality. Furthermore, regarding person- profesionales (factores humanos y conducci6n) [Design of a
ality at work, the Five Factor Model provides the follow- model of psychological intervention in the selection of profes-
ing important advantages: (a) it is a very parsimonious sional drivers (human factors and driving)]. Mapfre Seguri-
taxonomy; (b) it is a framework for integrating results of dad, 12, 37-48.
many studies carried out to investigate the relationships Block, J. (1995). A contrarian view of the five factor approach
between personality and work behaviors; and (c) it ad- to personality description. Psychological Bulletin, 117, 187-
vances understanding of job performance by offering 213.
some personality dimensions related to all jobs and *Borkowski, T. (1989). Validation review. London: SHL Occu-
pational Psychologists.
criteria.
*Borkowski, T. (1995). Validation review (Vol. 2). London:
In summary, this research supports the relevance of the SHL Occupational Psychologists.
Five Factor Model as a predictor of job performance. It Briggs, S. R. (1992). Assessing the five-factor model of person-
also extends past research by adding studies not included ality description. Journal of Personality, 60, 253-293.
in previous meta-analytic reviews. Finally, it shows that Bruchon-Schweitzer, M., & Ferrieux, D. (1991). Une enquete
in all European Community countries. Conscientiousness sur le recrutement en France. [A survey on the recruitment
and Emotional Stability are valid predictors for all jobs in France]. European Review of Applied Psychology, 41, 9-
and criteria. 17.
*Burbeck, E., & Furnham, A. (1984). Personality and police
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40 SALGADO

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THE BIG FIVE AND PERFORMANCE IN THE EC 43

Appendix

Personality Instruments Used in the Studies in the Meta-Analysis

Instrument Source Original Translated

Amsterdamse Biografische Vragenlijst Wilde, 1976 1


Cuestionario de Personalidad Pinillos, 1962 1
Customer Service Questionnaire Saville & Holdsworth, 1994 1
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.

Eysenck Personality Inventory Eysenck & Eysenck, 1964 1 3


This document is copyrighted by the American Psychological Association or one of its allied publishers.

Eysenck Personality Questionnaire Eysenck & Eysenck, 1975 2


Freiburger Personlichkeitsinventar Fahrenberg, Hampel, & Selg, 1984 2
Group Embedded Figures Test Witkin et al., 1971 2
Guilford-Zimmerman Temperament Survey Guilford & Zimmerman, 1976 2
ICES Personality Inventory Bartram, 1993b 9
Cuestionario de Motivation y Ansiedad Pelechano, 1975 1
NEO-Five Factor Inventory Costa & McCrae, 1992 1
Occupational Personality Questionnaire Saville & Holdsworth, 1984 2
Prestatie Motivalie Test Hermans, 1976 1
RPD-Personlijjkheidsvragenlist Van der Maesen de Sombreff & Olsder, 1986a 3
16 Personality Factor Inventory Cattell, Eber, & Tatsuoka, 1970 1 4

Received January 16, 1996


Revision received August 1, 1996
Accepted August 1, 1996 •

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