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Deliver Results
Nike's success is dependent on people who can get results. This requires proactive,
accountable, goal-oriented employees. They must stay organized while managing
multiple projects and demonstrate a clear understanding of the Nike business model. In
doing so, these employees turn strategy into action—and action into results.
1. When have you been the one on a team to take the initiative to get a project or
task back on track when others clearly weren't engaged?
2. Every meeting has action items as a result, so how do you ensure you are
managing the many tasks? How have you learned to move with agility from one
task to another?
3. Tell us about a time when you had unrealistic expectations place upon you, and
how did you manage through it?
4. Describe a time when you had many competing priorities (meetings, projects,
etc), and describe how you moved with agility throughout the course of the day
to ensure none of the balls were dropped.
5. What is your method to ensure that you are always aware of the goal(s), and are
monitoring progress towards the goal(s)?
6. Tell us about a time when you had a plan in place, and it didn't go as expected.
How did you recalibrate/recover and move the goal forward?
7. What accomplishments are you most proud of from this past year?
8. Tell us about a time when a business change you were proposing had an impact
on various parts of the organization. How did you ensure that you'd taken all
factors into consideration?
9. When have you exceeded goals set by yourself and upper management, due to
your thorough planning and organization?
2. Create the Future
Successful Nike employees imagine a different and better future. They think creatively,
recognize new business opportunities and communicate their ideas or plans for the
future. They understand the importance of a shared vision in motivating their team, and
create strategies or methods to make their vision a reality.
1. Give us a recent example of a time that you were inventive or imaginative when
solving a problem or responding to an opportunity.
2. Give us an example of a time when you had to adapt an innovative idea within
the current business framework.
3. Tell us about a vision that you put together in a professional setting. Why did
you select that vision and how did the vision impact your team overall?
4. How have you articulated or communicated a vision, and encouraged others to
support and advance your vision?
5. Tell us about a time when you created a strategic plan and what internal and
external resources you utilized. Once the plan was created, whom did you
present it to and how did you go about getting buy-in?
6. Tell us about a time when you had to adapt your strategic plan to rapid market
changes. How did you incorporate consideration of company strengths and
weaknesses?
7. Tell us about an initiative you drove, which didn't take into consideration all the
regions and countries? What was the negative result?
8. Within your business experience, what do you specifically do to prepare and
appropriately handle cultural differences?
9. When has your vision and foresight lead to a business opportunity that you saw
before others did? How did you react and what was the result?
3. Make Good Decisions
Good decisions are informed decisions. Employees need to seek information, isolate
issues, hear all points of view, analyze data, act decisively and take calculated risks.
These skills lead to good decisions and a better bottom line.
1. Tell us about a time when you solicited constructive feedback on your own
performance. How did you specifically incorporate that feedback for a better
business result?
2. Share a time when you stepped into a role or project without a roadmap - a
situation in which you had to discover on your own what you didn't know. How
did you go about gathering the necessary information for success?
3. Tell us about a time when you used key business and financial indicators to
monitor business progress and eventually ensure profitability?
4. Give an example of a decision you made based upon quantitative versus
qualitative data?
5. Share a time when you had an unhappy customer/client and they expected you
to resolve an issue quickly. How did you ensure you understood the issue,
evaluated your options, and what steps did you take to resolve it?
6. Have you had a situation in which you had to make a decision quickly without
consulting your manager or others? What process did you go through to make
your decision? In that situation, was it the right decision?
7. Tell about a time when resources were scarce or unavailable, what creative
steps did you take to meet your objectives?
8. Tell us about a time you had to balance efficiency versus effectiveness.
9. When have you been most proud of yourself for having the courage to try new
things? What was the outcome?
10. Tell us about a time when you took a risk and it resulted in a negative outcome.
What did you learn? Give an example of how you applied that learning.
11. During this past year, what information have you sought to improve how you
perform your job?
12. When has your good judgment improved the bottom line?
Competency Based Interview Questions - Step 3
Select questions from the list below and, if applicable, add any job-specific questions for
the competency:
1. Deliver Results
Nike's success is dependent on people who can get results. This requires proactive,
accountable, goal-oriented employees. They must stay organized while managing
multiple projects and demonstrate a clear understanding of the Nike business model. In
doing so, these employees turn strategy into action—and action into results.
1. When have you been the one on a team to take the initiative to get a project or
task back on track when others clearly weren't engaged?
2. Every meeting has action items as a result, so how do you ensure you are
managing the many tasks? How have you learned to move with agility from one
task to another?
3. Tell us about a time when you had unrealistic expectations place upon you, and
how did you manage through it?
4. Describe a time when you had many competing priorities (meetings, projects,
etc), and describe how you moved with agility throughout the course of the day
to ensure none of the balls were dropped.
5. What is your method to ensure that you are always aware of the goal(s), and are
monitoring progress towards the goal(s)?
6. Tell us about a time when you had a plan in place, and it didn't go as expected.
How did you recalibrate/recover and move the goal forward?
7. What accomplishments are you most proud of from this past year?
8. Tell us about a time when a business change you were proposing had an impact
on various parts of the organization. How did you ensure that you'd taken all
factors into consideration?
9. When have you exceeded goals set by yourself and upper management, due to
your thorough planning and organization?
2. Create the Future
Successful Nike employees imagine a different and better future. They think creatively,
recognize new business opportunities and communicate their ideas or plans for the
future. They understand the importance of a shared vision in motivating their team, and
create strategies or methods to make their vision a reality.
Good decisions are informed decisions. Employees need to seek information, isolate
issues, hear all points of view, analyze data, act decisively and take calculated risks.
These skills lead to good decisions and a better bottom line.
A deep connection to those who purchase Nike products is essential to our growth.
To successfully bring our products to market, employees must understand our
increasingly diverse consumers, our customers, the realities of the marketplace, and
what sets us apart from the competition.
Nike's global scope requires team players to embrace diversity of people, ideas and
cultures. Team leaders and members must value others, ensure objectives are clear, and
collaborate to ensure the team's success. Team leaders must also provide coaching to
help others achieve their personal best.
Optimistic, enthusiastic employees who welcome change allow Nike to evolve and
expand into new markets and channels and create new products. Employees must excel
at managing transition while exhibiting flexibility and patience.
• Tell us about a time when you had to work with multiple stakeholders, and you
had to balance their varying agendas?
o Tell us about a time when you felt very effective despite vague conditions
& direction? Conversely, talk about a time you felt you were not effective
due to the vagueness of the situation?
o What do you feel are the biggest success factors in managing change?
Give us an example of when you've done it?
o People often resist change. What strategies have you used to overcome
resistance and gain buy-in?
o Describe a time when your organization underwent drastic and
unexpected change. How did this affect you personally and professionally?
o Describe a situation when your ability to stay calm under pressure was
tested. What was the situation and how did you handle it?
o When have you been most stressed at work? How did you know you
were? Did others bring this to your attention? What did you do about it?
7. Communicate Effectively
Clear communication leads to clear understanding. This means choosing the right
message medium and using active listening skills. Balancing the need to seek information
with the need to be understood and the ability to communicate effectively in varied
settings are required skills.
Leadership is the ability to motivate others to higher levels of achievement, and it's a
quality we require of all Nike team members. Employees must be able to influence
others through persuasion, deliver relevant information with confidence and build a
strong network of relationships. Demonstrating credibility and reliability inspires others
to take action.
• Describe a situation that required you to lead with courage and conviction.
o Tell about a time when business was poor and morale was low. How did
you keep people motivated and engaged?
o Tell us about a time you had to quickly build credibility with a team.
What were the challenges and how did you overcome them?
o Give us an example of when your reputation was a key factor in
accomplishing a goal.
o Tell us about a task you would not have accomplished without leveraging
a critical relationship.
o Describe a relationship you've maintained with colleagues outside your
organization. What benefits have you gained from those relationships?
o Tell us about a time you recognized an issue that might have derailed
your project. How did you bring it to the attention of the team?
o Tell us about a time it was difficult for you (you truly struggled) to put
organizational agenda over a personal agenda.
o Tell us about a time when your role required you to work across
multiple business partners with different opinions or agendas, yet you had
to ultimately build consensus and influence an outcome.
o When have you influenced a team to take a new direction?
9. Demonstrate Brand Passion
Every employee must have a clear understanding of our heritage, brand principles and
MAXIMS. It is important for employees to develop a genuine interest in our business, a
strong connection to the brand, and a sense of professional pride in our brand and the
company. Involved and caring employees make Nike a better place to work and bring
positive energy to the workplace.
• When has your strong emotional connection to our brand translated to positive
energy and vision for your team? Can you give a specific example of a project
made better due to your connection to our brand?
• How has your personal connection to sport and/or passion for the brand
improved your marketing prowess?
• How do you ensure your consumer instincts are up to par? When have your
consumer instincts lead to a successful marketing strategy and when have they
failed you? What do you contribute to the win and to the loss?
• Tell us about a time when the environment in your corporate culture was
negative. How did you handle it?
• Describe a time when you turned a problem into an opportunity?
• During your tenure with Nike, when has your professional pride been at it's
highest point? How did you use your pride to inspire the team?
• How has your understanding of Nike's heritage guided some of the business
decisions you've made?
• What is your favorite Nike Maxim? How do you apply it to your role?
10. Continuously Grow and Develop
• Tell us about a time you stepped into a new role or a project, and all the
answers weren't available. How did you identify key stakeholders and gather the
info you needed to be successful in the role?
o Describe a situation in which you did not have the skills or abilities for a
specific task? What did you do to accomplish it?
o Describe your strengths and how you've used them to accomplish goals.
What have you done to overcome or improve weaker skills?
o What motivates you? Have you identified what is de-motivating for you?
o What have you done beyond your baseline accountabilities to benefit the
business?
o In the spirit of "there is no finish line", tell about a time when you knew
that even though you'd been successful, you knew you could raise the bar
the next time?
o What have you done this past year to elevate your game?
o Tell us about a time that you encouraged others to evolve professionally.
Select questions from the list below and, if applicable, add any job-specific questions for
the competency:
1. Deliver Results
Nike's success is dependent on people who can get results. This requires proactive,
accountable, goal-oriented employees. They must stay organized while managing
multiple projects and demonstrate a clear understanding of the Nike business model. In
doing so, these employees turn strategy into action—and action into results.
Successful Nike employees imagine a different and better future. They think creatively,
recognize new business opportunities and communicate their ideas or plans for the
future. They understand the importance of a shared vision in motivating their team, and
create strategies or methods to make their vision a reality.
• Give us a recent example of a time that you were inventive or imaginative when
solving a problem or responding to an opportunity.
o Give us an example of a time when you had to adapt an innovative idea
within the current business framework.
o Tell us about a vision that you put together in a professional setting. Why
did you select that vision and how did the vision impact your team
overall?
o How have you articulated or communicated a vision, and encouraged
others to support and advance your vision?
o Tell us about a time when you created a strategic plan and what internal
and external resources you utilized. Once the plan was created, whom
did you present it to and how did you go about getting buy-in?
o Tell us about a time when you had to adapt your strategic plan to rapid
market changes. How did you incorporate consideration of company
strengths and weaknesses?
o Tell us about an initiative you drove, which didn't take into consideration
all the regions and countries? What was the negative result?
o Within your business experience, what do you specifically do to prepare
and appropriately handle cultural differences?
o When has your vision and foresight lead to a business opportunity that
you saw before others did? How did you react and what was the result?
Good decisions are informed decisions. Employees need to seek information, isolate
issues, hear all points of view, analyze data, act decisively and take calculated risks.
These skills lead to good decisions and a better bottom line.
A deep connection to those who purchase Nike products is essential to our growth.
To successfully bring our products to market, employees must understand our
increasingly diverse consumers, our customers, the realities of the marketplace, and
what sets us apart from the competition.
Nike's global scope requires team players to embrace diversity of people, ideas and
cultures. Team leaders and members must value others, ensure objectives are clear, and
collaborate to ensure the team's success. Team leaders must also provide coaching to
help others achieve their personal best.
Optimistic, enthusiastic employees who welcome change allow Nike to evolve and
expand into new markets and channels and create new products. Employees must excel
at managing transition while exhibiting flexibility and patience.
Clear communication leads to clear understanding. This means choosing the right
message medium and using active listening skills. Balancing the need to seek information
with the need to be understood and the ability to communicate effectively in varied
settings are required skills.
Leadership is the ability to motivate others to higher levels of achievement, and it's a
quality we require of all Nike team members. Employees must be able to influence
others through persuasion, deliver relevant information with confidence and build a
strong network of relationships. Demonstrating credibility and reliability inspires others
to take action.
Every employee must have a clear understanding of our heritage, brand principles and
MAXIMS. It is important for employees to develop a genuine interest in our business, a
strong connection to the brand, and a sense of professional pride in our brand and the
company. Involved and caring employees make Nike a better place to work and bring
positive energy to the workplace.
All Nike team members contribute specific technical or functional expertise in their
chosen field and possess an understanding of the bigger industry picture. We need
individuals who can 'Master the Fundamentals' within their area of responsibility, stay
current within their field, and continually upgrade their professional skills.
Nike requires positive people who strive to do their best and know what it means to
'Do the Right Thing'. Employees must demonstrate integrity, fairness, respect, openness
and honesty. This requires courage, initiative and a strong sense of personal
responsibility.