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Five-Component Framework
- When we automate a business task, we take work that people are doing by following
procedures and move it so that computers will do that work, following instructions in
software
- Computer Hardware: electronic components that input, process, output, store and
communicate data according to the computer programs
- Software: instructions for computers
- Data: recorded facts or figures
- Procedures: instructions for humans
- People: those who operate/service the computers, maintain the data and support the
networks. Information only exists in the mind of people
Achieving Strategies:
- Information systems exist to help people who work in an organization to achieve the
strategies of that business
- Your quality of your thinking is what determines the quality of the information that is
produced
Information:
- Knowledge derived from data (recorded facts or figures)
- Information is data present in a meaningful context
- We must do something to data to produce information, summing, ordering, averaging,
grouping, comparing, etc.
- A difference that makes a difference