Prep Team

ACT Fibernet
About the Company
• ACT (Atria Convergence Technologies Pvt. Ltd.) was born out of a vision to
become the most admired in-home entertainment, education, and interactive
Headquarter Bangalore, India
services provider in India, back in 2000
• They are the 3rd largest wired Internet Service Provider (ISP) in India with over 1.2 2000
Founded
million customers offering broadband services through fiber optic technology in 12
cities Founder and Managing Director Sunder Raju
• They are the largest non-telco ISP in the country
• They are one of the country’s most renowned Triple Play Service providers, Industry Telecommunications
bringing state-of the art services to nearly 1.5 million happy homes through:
◘ Fibernet (Internet over Fiber Optics) CEO Bala Malladi
◘ Digital TV
Owners India Value Fund Advisors and TA Associates
◘ HDTV
Employees 6500

Vision
To be the most admired in-home entertainment, education and interactive services company that creates radical social transformation, and delights and empowers customers.

Mission
• Deploy cutting edge technology to continuously innovate to serve customer needs in a user-friendly way
• Partner with technology, content and distribution firms for speed to market, scalability and leadership
• Set new benchmarks for customer care
• Set new standards in operational excellence resulting in profitability and attractive stake holder returns
• Provide a vibrant and fulfilling work environment for a passionate and empowered team

ACTWAY - Value System

• Passion for excellence in work
• Build trust through uncompromising integrity and transparency
• Strive for continuous innovation
• Put the customer first
• Be a socially and environmentally responsible company
• Foster a culture of teamwork, belongingness and security

CSR
Community
• ACT Shiksha - It was initiated in Nov 2013, with the aim of enabling schools with whatever is required to provide a holistic learning environment for students, be it basic infrastructure like tables,
benches, nourishing meals or even computers connected with high-speed internet
• ACT Ayushmanbhava - Under this initiative, routine health camps are organised by partnering with reputed hospitals to provide diagnosis and quality treatment. So far, through this initiative they have
provided diabetic care, skin care, dental care, eye care, paediatrics, and gynaecology to over 4000 citizens in Nellore & Eluru
• ACT Play - Launched in 2013, in association with BBMP (Bruhat Bengaluru Mahanagara Palike) and KSLTA (Karnataka State Lawn Tennis Association) ACT PLAY is focused on training less privileged
children in the game of tennis. The initiative was launched to change the common perception that tennis is a sport of the rich and the privileged few
• ACT Aswathnagar - As a part of its CSR initiative and towards making the a healthier environment for the community, ACT Fibernet has developed and taken up the maintenance of a park in Dollars
Colony, Ashwathnagar on behalf of Bruhat Bengaluru Mahanagar Palike (BBMP)

Employees
• ACT Swasthya - It was introduced in the year 2012 by ACT, to help their employees take their health more seriously. As a part of this initiative they have conducted awareness talks and camps in the
field of eye care, cardiac health, dental, gynaecology and many others
• Action Changes Things - Action Changes Things is a 24/7 helpline for ACT's employees and their immediate families. It provides emotional support during relational, personal, and professional crises
with an assurance of confidentiality & privacy
• ACT Prakurti - Under this initiative, ACT has identified run down playgrounds, unsafe pedestrian walks, garbage dumping points and other places in residential areas, get necessary work permissions,
and restore the identified places with the help of their employee volunteers

Related News Item

• After launching the 150mbps broadband speed in Delhi during August this year , ACT Fibernet offers 150mbps broadband speed in Bengaluru, upgrades plans to offer higher speed at same prices
• Internet service provider ACT Fibernet has increased its data limits for all broadband plans for all its customers across - Vizag, Vijayawada, Nellore, Tirupati, Eluru, and Guntur in Andhra Pradesh
• ACT won the TelecomLead Fixed Broadband Operator award in TelecomLead Awards 2017 for the company's innovation, enhancing customer experience by improvement in broadband speed and
innovaton in the last 12 months
• ACT Fibernet plans to invest Rs 1,000 crore to Rs 1,200 crore towards business growth across the country over the next 18-24 months

Questions
• How does ACT plan to capture the in-home entertainment industry, given the presence of already established players like Tata Sky?
• Innovation has been an integral part of the success story of ACT Fibernet. How has ACT managed to achieve the current level of innovation and how does it plan to continue it?
• What is the future strategy of ACT Fibernet, given the recent disruptions happening in the technology and telecom sector?
• As India is moving towards increased digitization, how does ACT plan to chart its growth story in lieu of this?