NCR SelfServ 23 Cash Dispense ATM

Value Proposition
Introducing the SelfServ 23
The SelfServ 23 is a brand new interior freestanding cash dispenser
from NCR. As a global leader in consumer transaction technology for
28 consecutive years, NCR’s ATMs are proven in handling millions of
consumer interactions every day. The user experience at the ATM is
now enhanced by the SelfServ 23 through a contemporary look and feel
and robust build quality.

Designed to attract the attention of consumers, it features modern

aesthetics, clean design lines and performs exceptionally in locations
where cash is in constant demand. With NCR’s advanced S2 Media
Dispense Module, the SelfServ 23 also delivers reliable performance and
handles the highest transaction volumes, ensuring high ATM availability.

A process of continuous improvement and investment in NCR’s core cash dispense business
ensures the SelfServ 23 delivers upon the core SelfServ values of higher availability, improved
service, better security, intuitive usability, enhanced performance and superior design. These
core values help financial institutions enhance the consumer experience and lower the costs
involved in maintaining and deploying their ATM network.

The SelfServ 23 demonstrates how NCR ATM technology is evolving. The advanced S2 Media
Dispense Module features up 17% greater cassette capacity (up to 2,500 notes) and the ability to
present up to 60 notes (depending on note quality) in a single transaction.

A solution like the SelfServ 23 enables financial institutions to grow their business and serve
more customers in a cost effective manner whilst delivering an unrivalled consumer
experience.

Combining a multi-touch enabled screen, with the latest security features, the SelfServ 23
supports financial institutions in delivering a high quality, fulfilling self-service consumer
experience whilst projecting a strong brand image. The SelfServ 23 can also minimize the costs
and complexity of maintaining your self-service channel, as well as enabling financial
institutions to meet the challenges of growth, operational efficiency and responsibility.

The NCR SelfServ 23 is now part of the world’s most complete ATM solution portfolio.

NCR Confidential Property

Choosing the SelfServ 23 ensures you have the right solution for the right location and
business model.

Surpassing Customer Expectations

The SelfServ 23 is designed for intuitive ease of use, consumer attraction and incorporates
the latest security and software technologies. At NCR our key values are very much parallel
to those of our customers.

We have listened to customer feedback and developed six core values that are fundamental to
our new ATMs:

 Higher Availability – Ensures the SelfServ 23 delivers the transactions consumers want,
where and when they need them. High availability is important in ensuring consumer
interactions at the ATM are 100% successful every time. The SelfServ 23 express
recovery and self-healing technologies also reduce potential ATM downtime from hours
to minutes making these ATMs available around the clock.

 Improved Service - The SelfServ 23 is designed to make ATM servicing easier and
faster. An example of this is using the SelfService Assistant for APTRA which features
full motion video lead through, enabling easier first line maintenance. There is also a
software enabled express recovery feature for faster reboot time during second line
maintenance. The advanced S2 Media Dispense Module also has 7 every unit item field
replaceable units that ensure fast and easy part replacement. This improves first time
fixes and minimizes engineer revisits.

 Increased Security – Security on the SelfServ23 has been “designed in” rather than
“bolted on” in reaction to risks. NCR has taken a holistic approach to security on the
SelfServ 23, protecting all potential points of compromise from insider attacks such as
cash trapping, card skimming and dispenser manipulations on the ATM. To further
enhance security, the CEN 1 safe body is exactly the same strength as the door. This is
compared to CEN L which has a weaker body. The safe provides 66% more resistance to
full access attacks and 50% more resistance to attacks to remove a cassette.

 Enhanced Usability – Whether transacting, maintaining or repairing, everyone enjoys

an intuitive self-service experience with the SelfServ 23. No matter the skill, experience
and language of the user – everyone will be an expert after their first use. The SelfServ
23 meets global accessibility standards 23 and is EMV compliant. The next generation of
consumer interactions is enabled through multi-touch and pinch/swipe gesture
capability. These functions enable consumers to undertake a wide range of transactions
and interactions at the ATM, such as mobile cash withdrawal or contactless card
reading.

NCR Confidential Property

  Greater Performance – The SelfServ 23 comes with the latest cutting edge Intel core i3
and i5 processors, increased memory and greater hard disc capacity, all of which help
ensure the fastest possible transaction speeds. The ATM also comes loaded with
Windows 7, which helps achieve faster start up times for the ATM after service
maintenance as well as improving overall security.

 Better by Design– The SelfServ 23’s contemporary design and visual harmony with
branch transformation hardware enables a more versatile placement of the ATM.
Clean lines and modern aesthetics deliver a more user friendly experience. The design
materials for the SelfServ 23 were chosen for consumer attraction, durability and
robustness.

A Range of New Features

The SelfServ 23 is part of a wider SelfServ range of ATMs from NCR that help financial
institutions follow a clearly defined migration path to the future of self-service.

Some of the new features on the NCR SelfServ 23 include the following:

Features Details

Display Screen 15” LCD Multi-Touch or FDK

Keyboard EPP (PCI Compliant) polycarbonate or

stainless steel

Dispenser S2 Media Dispense Module

Note Present Up to 60 Bunch Capacity

*(Depending on note quality)

Receipt Printer 2 Sided Thermal Printing

Cassettes Anti-overfill, 2 or 4 high configuration, up to

2500 note capacity (346mm)

Security SPS Skimming Protection Solution, CEN 1 safe

Servicing Front access only

Operating Platform Range of intel processors, 2GB or 4GB RAM,

NCR Confidential Property

NCR Confidential Property