REFURBISHMENT
The MHE-Demag Network
SINGAPORE
Head Office and Factory
MHE-Demag (S) Pte Ltd
Tel: (65) 6305 3500
Fax: (65) 6862 1933
Service Hotline: (65) 6862 1123
TEAMS OF SPECIALIST PERFORMANCE WARRANTY MALAYSIA
Head Office and Factory
MHE-Demag Malaysia Sdn Bhd
MHE-Demag Logistics Malaysia
Sdn Bhd
Our professional refurbishment teams determine Tel: (60-3) 5517 0888
Fax: (60-3) 5517 0998/9
the current condition of your system irrespective Service Hotline: (60-3) 5517 0980/1
Factory
of whether it comes from MHE-Demag or other Johor
Tel: (60-7) 755 8833
manufacturers. Thereafter, they prepare value- Fax: (60-7) 755 8822
for-money proposals which can be reliably Branch Offices
Melaka
Tel : (60-6) 3174 900
implemented with minimal disruption to on- Fax: (60-6) 3174 500
going production activities. Penang
Tel: (60-4) 399 7222
Fax: (60-4) 390 8444
Service Hotline: (60-4) 399 7222
In drawing up these proposals, they also take
Johor
Tel: (60-7) 863 1748
into account the operating environment and Fax: (60-7) 863 1753
will, where appropriate, recommend possible Pahang
Tel: (60-9) 567 6129
ancillary measures, for example optimising your Fax: (60-9) 567 6143
Perak
crane runways. For the next ten years you will have peace of mind Tel: (60-5) 546 3761
Fax: (60-5) 547 3357
with regard to spare parts for the refurbished
Sabah
components. MHE-Demag carries sufficient Tel: (60-88) 389 402
Fax: (60-88) 389 253
critical spare parts in all our service centres.
Sarawak
Tel: (60-82) 233 163 / 234 163 /
255 163
Fax: (60-82) 254 163
On top of that we are providing the standard
THAILAND
warranty conditions for the components. Head Office
MHE-Demag (T) Ltd
Tel: (66-2) 7878 500
Extended warranty terms are also available Fax: (66-2) 7878 501-2
upon request. Factory
Tel: (66-2) 7878 540
Fax: (66-3) 535 0376-7
All refurbishment programmes include
performance warranty and Service Centre
Tel: (66-2) 7878 555
a 10-year guarantee on parts availability. Fax: (66-2) 716 8028-9
Branch Offices
Chonburi Branch / Borwin
Tel: (66-38) 346 057-9
Fax: (66-38) 346 060
Our Service Mission INDONESIA
Head Office
To provide proactive quality after-sales service
PT MHE-Demag Indonesia
Tel: (62-21) 2753 7200
Fax: (62-21) 2753 7201
and technical expertise in materials handling
and related products resulting in a high level of Website: www.mhe-demag.com
A Joint Venture between Jebsen & Jessen (SEA) Pte Ltd and Email: sales_mhe@mhe-demag.com
customer satisfaction. Demag Cranes & Components GmbH
Service Centre
Tel: (62-21) 2753 7250
Fax: (62-21) 2753 7251
Branch Office & Factory
Surabaya
Tel: (62-31) 843 9000
Fax: (62-31) 842 0468
Service Hotline: (62-31) 843 9001
Branch Offices
Medan
Tel: (62-61) 455 1460 / 455 7411
Fax: (62-61) 455 7441
Pekanbaru
Tel: (62-761) 860 890
Fax: (62-761) 860 889
Batam
Tel: (62-778) 430 469
Fax: (62-778) 430 471
Balikpapan
Tel: (62-542) 720 4369
Fax: (62-542) 877 161
Timika
Tel: (62-901) 330 2063
Fax: (62-901) 330 2063
Service Depot
Karawang
Tel: (62-267) 643 941
Batu Hijau
Tel: (62-372) 635 643
PHILIPPINES
Head Office & Factory
MHE-Demag (P) Inc.
Tel: (63-2) 786 7500
Fax: (63-2) 786 7555
Service Hotline: (63-2) 821 5149
Branch Office
Cebu
Tel: (63-32) 346 1657 / 346 1672 /
346 1959
Fax: (63-32) 346 1967
VIETNAM
Head Office
MHE-Demag Vietnam
Company Limited
Tel: (84-8) 3823 6540
Fax: (84-8) 3823 6776
Factory
Tel: (84-650) 3784 080 / 3784 081
Fax: (84-650) 3784 082
Branch Offices
Printed on recycled paper
Ha Noi
Tel: (84-4) 3514 6697
Fax: (84-4) 3514 6698
Affiliate
Katrolin Co., Ltd
Tel: (84-8) 3823 6727
Fax: (84-8) 3823 6728
RS LZ00-0310 EN/SG
 COMPONENTS REFURBISHMENT PROGRAMME CONVERSION

... from components to industry-
focused system solutions
Wheel Block
After years of service, your overhead crane may MHE-Demag’s refurbishment
not be capable of lifting, moving, and positioning capability extends to any brands
work loads as efficiently and safely as it once
of cranes.
did. Being the pioneer and leading supplier of Extending the life and usefulness of a
17-year old crane
material handling solutions in the region since
the 1970s, MHE-Demag has the expertise to
refurbish your crane.

Control Box
Under MHE-Demag’s refurbishment programme,
we offer free inspection of existing components,
and we submit recommendations to tailor a
MHE-Demag offers a crane
refurbishment programme specific to each
refurbishment programme to Before
customer. Every effort is made to minimise suit any capacity requirement
inconveniences to your existing operations. and budget.
Hoist
Drive Unit

Pendant Switch

After
End Carriage with
Drive Unit

• Spare Parts Supply • Service Contracts • Inspection Services

Our Business
We offer an integrated ser vice
and parts support for all brands of
material handling equipment and
systems, including:
- Genuine and original parts - Customised packages to suit your need
- Parts for all range of material - Special discounts on parts
handling equipment - Priority servicing / repair
- Periodic feedback on equipment performance
• On Call Services
- 24 hrs support available upon request • Training Services
- Professional advice given after every service - Safety training related to equipment operation
attendance - Operators training
- Reasonably priced - Preventive maintenance and trouble shooting
training conducted at our training centre or on site
- Testing and inspection services of equipment
- Annual certification of equipment by
professional engineers
• Refurbishment / Upgrading Service
- Free consultation
- Extending life of equipment
- Solutions to suit your budget
- Guaranteed subsequent parts supplied
& services