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Situation:
manufacturer (where some patients can only take certain manufacturers due to side
effects) which can in turn cause due harm to the patient. Current technologies being
used in preventing dispensing errors include bar code scanning and pharmacist visual
Background:
that a typical pharmacist fills about 13,000 prescriptions annually (Flynn, Barker &
Pharmaceutical Association (Flynn et al, 2003) noted that there are an estimated 3.3
million potentially important prescription errors among the 3 billion prescriptions filled
annually in the US (Flynn et al, 2003). Another study also noted that there are
Errors: A $21 Billion Opportunity, n.d). A report published by HPSO/CNA stated that
dispensing the incorrect drug has the highest percentage of claims at 43.8% and the
wrong dose made up 31.5% of the total professional liability closed claims (Gross,
2013).
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Assessment:
A review of the current pharmacy retail environment shows us that there can be
multiple times when a pharmacist can be distracted such as when the phone rings, a
patient or pharmacy technician is asking a question, they are multi-tasking for example
they be on hold with a doctor’s office or insurance company and are verifying filled
prescriptions at the same time. Although there are current safety checks in place there
Recommendation:
The use of visual computer aided machine learning algorithms can be used to
help provide a ‘second pair of eyes’ to ensure that the right medication is filled in the
right vial. The use of a visual camera/scanner can verity that the medication in the vial
is not only the right medication but the right strength and from the right manufacturer.
References:
Flynn, E. A., Barker, K., & Carnahan, B. (2003, March & April). National Observational
Dispensing-Accuracy-Study
Preventing Medication Errors: A $21 Billion Opportunity - NEHI. (n.d.). Retrieved June
_Errors_%20Brief.pdf
June 18th 2017 1
Gross, A. (2013, November 11). HPSO report examines pharmacist liability. Retrieved
pharmacist-liability