You successfully passed a job interview.

You are expected to start on November 15, but you

will not be available on that date. Task: Write a letter to your new boss, explaining your
situation, expressing your concern and suggesting a solution.

Dear Sir/Madam,

I am Leonardo Gomes and I have recently passed a job interview for the Software Engineer position at
the Software Infrastructure group. I was expected to start on November 15, as agreed, and am
writing because, unfortunately, I will not be able to present myself on that date.

During the interview I estimated fifteen days as the amount of time needed for me to finish my
activities at my current job and start at your company, but due to fact that I got sick for the last
whole week and was not able to work, I could not finish my tasks and will need another week to do so.
If necessary, I can give you a copy of a letter from my doctor informing that I had to stay at home
and under medical care during that week.

I sincerely apologize for the inconvenience and hope this will not affect our relationship. If I am
expected to present any other form of proof or talk to someone else in the company, please let me
know.

Faithfully yours,
Leonardo
You stayed at your friends’ house when you participated in a business seminar in Australia.
You left a file with important documents in your room.
Task: Write a letter to your friend, describing the file and ask him/her to return it to you by
post.

My dearest Philip,

I am sorry I am writing only now. Firstly, I would like to thank you for all the attention and support
you gave me while I was in Sydney. Things like that are priceless and all I can give you is my
gratitude. I expect you and Ingrid to come to Rio soon, so that I try to
somehow propiciate equaly joyful moments as those you propiciated to me. I am writing also, because
of the fact that I forgot a very important document in the room where I stayed at your house.

The document is a signed contract and was the most important reason for my trip to Australia, after
the business seminar I attended. You certaintly can imagine how desperate I have been in the last
days looking for this document in my luggage. I could not find it anywhere and now I am sure I left it
in your house.

Please let me know if you find it, and post it with express delivery as soon as possible. I will pay for
the expense; just let me know what is your bank, account and branch numbers.

With best wishes,

Leonardo
You and your family are planning to spend a weekend at a seaside hotel.

Task: Write a letter to the hotel making the arrangements. Let them know when you will be
arriving and leaving, what type of rooms you would like, and ask them how much the
weekend will cost. Also enquire about activities and places of interest near the hotel.

Dear Sir/Madam,

I am writing this letter to make arrangements for the stay during the weekend at your hotel and to
get more information on the places of interest and different activities nearby.

I will be arriving with my parents and wife to celebrate my parentswedding anniversary on the 4th of
July which will be on Saturday morning, and leaving on the 7th of July afternoon. I am looking to book
double-rooms with the attached bathroom for more privacy and convenience. I would love to have at
least one bedroom with thebalcony or seaside view for my parents. I would also appreciate if you
could provide me with the list of activities that we can take part in during our stay for more fun and
adventure. I prefer the locations to be nearby the hotel as we are not familiar with the place.
Furthermore, I would also like to know if there are any historical sites or market nearby where we can
explore more about the place'shistory and local culture.

You could send me the detailed information through email or fax no later than the 4th of July with
the total cost of stay during the weekend.

I look forward to hearing from you.

Yours faithfully,
A.G.

The student has addressed all the parts of the task statement fairly well. The information is
organized nicely and conveyed coherently. The grammar and sentence formation are mostly
fine, with only minor improvements needed. The range of vocabulary is adequate for the
requirements of the task response. Overall, this letter is a very good one, and seems worthy
of Band 8.
You have recently ordered an item through the Internet, but are not happy with the
purchase. Write to the company. In your letter:

– describe what you purchased,

– explain why you are not happy with the purchase,
– tell them what you would like them to do about the situation.

Dear Sir or Madam,

I am writing this letter to express my disappointment with a recent purchase on your online store,
order number #7298883. I ordered a set of soccer equipments that were advertised on your site as a
package including 3 pairs of socks and a pair of soccer boots. However, on their arrival I found out
that there were only 2 pairs of socks. In addition, there were scratches on the boots that suggest that
they had been used before and returned to your store.

I have since found the same offer on another website and will be returning the packages to your
office. I have read the refund policy, and as I am dissatisfied with the product, I would like to request
a return of all fees paid, as well as the postal and packaging fees. Should you have any questions, you
can contact me via email, my address is raymond_squared@live.com.

I look forward to a swift resolution to this matter.

Thanks for your time,

Raymond Jose
You are not happy with the course you are doing at college and would like to change to a
different course. Write a letter to the college director requesting to change your course.
You should include details about:
– what course are you doing now
– why you are not satisfied with that course
– what course would you like to change to

Dear Mr. Hodgkins,

I am currently enrolled in an Italian cooking class at St. James and am writing regarding some
difficulties I have had doing this subject for the past two weeks. I would like to know if it is possible to
change my course.

I believe that the last day allowed for students to make any changes was Wednesday 5th June but, in
my situation, the circumstance is uncompromising. The fact is that, during the enrolment session, no
one mentioned that I needed to be literate in Italian, which I’m not. Therefore, you will comprehend
that for me, getting an understanding of what the teacher is saying is beyond comprehensible.

Thus, I am requesting that my current enrollment be transferred from the Italian course to the French
cooking class. As unlike in Italian, I am fluent in French.

I apologise for any inconvenience this may cause to you and the staff and look forward to hearing
from you.

Yours sincerely,

Sandrine Mo
You are going away to travel for the summer. A friend will be looking after your house while
you are away. Write a letter to your friend. In your letter:
– say where you are going
– describe your house
– explain some of the things your friend must do to look after your house.

Dear Sam,

Thank you in advance for looking after my house and my lovely puppies when I am on vacation. You
know how excited I am to go to Bali! It is indeed a dream coming true now.

I just want to let you know that my house has just been renovated and since you haven’t been to my
place for a couple of months, you have to use the stairs next to the car park instead using the main
entrance door. The ground floor will not be accessible and will be locked for maintenance reasons.

I need to mention a couple of things which you need to look after during my absence. My dogs will be
staying on the top floor and I willbe very grateful if you can feed them thrice a week.

Last not least, could you please clean the dogs poop as well. Please feel free to contact me in case of
any emergencies on my cell phone 04245681112 or via email as well xxyyzz@gmail.com. Yes I know,
I have not forgotten your treat as I owe you this one mate !

Thank you once again for your help.

See you soon,

Jane
Your neighbours have a dog that is noisy at night. You can’t sleep. Write a letter to your
neighbours. In your letter:
– describe the problem with the dog
– explain why it is important for you to sleep
– outline what your neighbours could do about the situation.

Dear Mr Brown and Mrs Brown ,

I am writing to you to bring to your attention a problem that i have been having with your dog at
night.

As you may already be aware of, your dog started making small detours at night around the
neighborhood, digging holes in the gardens and often making loud noises. I was awoken by your dog’s
barks several times lately, and I had even consult a doctor and had been prescribed some sleeping
pills.

This wouldn’t have been as big of a problem for me if I wasn’t in the middle of my exams, but since I
am, it is crucial for me to take good rest and sleep during the right hours; I have morning exams to
wake up to.

I will therefore be grateful if you could have your dog looked after by another member of your family
away from this neighborhood, even if only until my exams are over, which will be in about three
weeks time.

Thank you for taking time to read this letter, I hope to hear back from you with good news.

Yours sincerely,
Jeongsup Byun
Write a letter to an English-speaking friend. In your letter
– explain why you changed jobs
– describe your new job
– tell him/her your other news

Dear John,

I am writing to let you know that I finally got a Software Engineer position in Google. I am so happy
to share this news with you. As I told you earlier, my previous job was so bored to me. I kept working
on fixing uncountable bugs of an existing system. Thus I started seeking new job opportunities 2
months ago.

Since I walked in Google’s office during my first interview, I immediately knew that this was my ideal
work place. My major responsibility is tuning search results on several Google’s products. The most
exciting thing is that my supervisor is a pioneer in this area around the world. I believe that I can get
enormous cutting-edge knowledge from him.

Furthermore, I have bought a new house near my office. I sincerelyinvite you to come to visit next
month if you are free at that point of time.

With best wishes,

Michael
A family member is coming to stay with you. He/she will be arriving by train in the
morning, but you won’t be home until the evening. Write a letter to your relative. In your
letter:
– explain the arrangements you have made for them to get keys and enter the house
– tell your relative how to get from the train station to your house
– say when you will be home and suggest what you could do together that evening

Dear Tanya,

How are you? I hope your journey was comfortable. I have an appointment with my dentist at 4 pm
today, this is why I will not be at home when you will reach. However, I have left the keys with Mr
Sharma at house #14. You can take the keys from him and enter the house. I have made some
Chicken Biriyani for you and arranged the guest room upstairs so that you can take rest.

When you arrive, your train will stop at the Central railway station. You need to take the exit towards
Roma Street. Once you come out of the station, you need to turn right and walk 100 metres. You will
find the bus stop number 58 on the opposite side of the road. You need to catch bus number 333
and get down at Robertson Stop. My address is: #27,Fleetwood St, Macgregor.

I will be home by 5:30 pm, and so will be Sam and Harry as well. We have planned to watch “The
Dark Knight” at home. I will make smoked salmon with chicken salad and we can have some wine
with the dinner as well. See you soon.

Lovingly Yours

Tanay
You have decided to leave your current employment. Write a letter to your employer.
Include the following in your letter:

– Explain why you are writing

– Explain why you have decided to leave the company
– Tell your employer what you plan to do after leaving your present employment

Dear Human Resource,

I am writing this letter in regards of terminating my contract with the organization as a Guest Service
Agent. The employment contract has stated a requirement of two weeks’ notice. Therefore, my last
day of employment will be on 25th of May 2012.

The decision made was due to personal reasons, as my family and I will be migrating to Singapore.
Recently my husband has been offered a managerial position in a five star hotel, which we thought
would be a better prospect for his career.

Once my family and I have settled down in Singapore, I plan to look for a “work at home” job.
This allows me to have flexibility with my time and would be able to take care of my children too.
Leaving the company is a great loss for me as I have learnt a lot and was given opportunities to grow.

Finally, I would like to thank you for the guidance provided during the period of my employment.

Yours sincerely,

Eve
You play sport (e.g. football) for a local team. You recently heard that a player in your team
is in a hospital. Write a letter to your team-mate. In your letter:

– Say how you feel about the news

– Ask about the treatment in the hospital
– Suggest some ways of cheering him/her up

Dear John,

I'm sorry to hear that you’ve fallen and fractured your leg. It is extremely unfortunate that you had
this accident, especially when we are having a big match next week.

I understand that you're admitted in St. John’s Hospital and will be there for a week. I hope you're
taken care well at the hospital. Although there had been some complaints about St. John’s in the past,
I heard they have improved a lot. Did you get to consult their chief orthopaedician? His speciality is in
sports medicine and he could probably suggest some specific treatments that will help you.

And let me share some good news with you. Our university has granted a sports scholarship for your
studies. I heard it from our coach and you should be getting a letter shortly. So it is not all gloom!

Do let me know if you need any help. I will visit you at the hospital next week. Till then, bye.

Regards,

Prasad
– How to get the keys to your flat
– How to operate the equipment in the flat, and
– Suggest a few places of interest to visit

Dear Susan,

Hope this finds you well. As I wrote to you in my previous letter, I am unable to cancel the finalised
trip visit my parents. But, soon after you arrive in Melbourne, contact Jessie, a good friend of mine on
0425680256. She offered her help to pick you up from the airport and you can collect the key from
her.

I must say that sometimes, the hot water geezer turns off automatically so, you might have to make
sure it is switched on before having a shower. Also, the gas heater fixed in the lounge does not work,
but you can use the oil heater in my bed room instead.

If you have time you might enjoy visiting the Aquarium, the Queen Victoria Market and the Botanical
Gardens as these places are not that far from where I live. I hope you are happy with this
arrangement, but if you need more help or information please let me know.

Looking forward to hear from you.

With love,

Amber.
Below is a map of the city of Brandfield. City planners have decided to build a new shopping
mall for the area, and two sites, S1 and S2 have been proposed.

Summarize the information by selecting and reporting the main features and make
comparisons where relevant.

Write at least 150 words.

The map illustrates the two possible sites for a new shopping complex in the city of Brandfield. The
initial difference between two sites is that the first site is near a residential area, while the other is
close to an industrial region.

The first site (S1) is located to the north of the city between the residential area and the city centre.
There are three infrastructure features (a river, a main road and a railway) around S1, thus,
these transports may provide easy access from most part of the city, if a shopping mall is built in that
area.

The second site (S2) lies to the south-east end of the city and is fairly close to the downtown and the
industrial part. The site is near two main roads and the railroad; however, has no residential part
around the area.

There is a large Golf Course and a park in the west side of the city, but both sites are not close to the
given area.

Teacher’s summary: All the requirements of the task were covered fairly well.The key features were identified, emphasized and
illustrated in a suitable and logical way. The ideas are presented in a logical order. All aspects of cohesion are taken care of well. The
paragraphing is handled suitably and appropriately. The range of vocabulary allows the writer to communicate the exact meanings. Some
sophisticated words/expressions are used in a clever way, with only occasional errors in word choice/expression choice. Most sentences
are free of errors. Inappropriate use of grammar is very infrequent. Overall, this report could be awarded IELTS Band 8.
The graph below shows the popularity of different fast foods in Britain and the trends in
their consumption. Write a report for a university lecturer describing the information shown
below.

Summarise the information by selecting and reporting the main features and make
comparisons where relevant.

Write at least 150 words.

The graph shows the changes in the demand for hamburgers, fish &chips and pizza from 1970 to
1990.

It is immediately apparent that in 1970 the most popular food was pizza. The demand for pizza
started from 300 grams followed by a spectacular fall of 200 grams in 1985.

The striking feature of the graph is the demand for fish & chips. In 1970, fish & chips were the second
favourite food among people, and from 1980 on the total demand surged to a high of 500 grams from
99 in 1970.

Furthermore, hamburgers were the least popular food in 1970 with the total demand of 15 grams,
which increased gradually till 1985. The total demand for hamburgers skyrocketed to 299 grams in
1990.

In conclusion, there was a subsential increase in the demand for hamburgers and sea food, whereas
there was a significant fall in the popularity of pizza.

The chart below shows information about average house prices in five different cities
between 1990 and 2002 compared with average house prices in 1989.
Summarise the information by selecting and reporting the main features and make
comparisons where relevant.

Write at least 150 words.

The graph illustrates the figures of average house prices in the five different cities during the period
from 1990 to 2002, in comparison with the data in 1989. Overall, there was an upward trend in the
percentage of change of house prices during the period shown in almost all of the cities except for
Frankfurt.

As can be clearly seen, there was a considerable fall by approximately 5% in the proportion change of
estate prices in New York between 1990 and 1995. Likewise, Tokyo and London, which had the same
figures, witnessed a dramatic decrease by about 7% over the same period. However, the figures for
Madrid and Frankfurt were around 2% and 3%, respectively.

During the latter period from 1996 to 2002, the figure for London was the highest with more than
10% in the percentage of change of house prices. During the same period, the rates at which the
house prices increased were about 5% in New York and 4% in Madrid. This rate in Frankfurt was 2%,
lower than than in the first 5-year period. Finally, the percentage change in Tokyo fell by around 5%
between 1996 and 2002.