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DANGEROUS GOODS INSPECTOR’S

HANDBOOK

Edition - 2010
DANGEROUS GOODS INSPECTOR’S HANDBOOK

TABLE OF CONTENTS

TABLE OF CONTENTS ..................................................................................................................... 1


RECORD OF REVISION.................................................................................................................... 3
1. INTRODUCTION ......................................................................................................................... 4
1.0 INTRODUCTION TO DG SURVEILLANCE AUDIT ........................................................... 4
2. ADMINISTRATIVE STRUCTURE ........................................................................................... 5
2.1 DANGEROUS GOODS DIVISION ......................................................................................... 5
2.2 DUTIES AND RESPONSIBILITIES OF THE CHIEF INSPECTOR ..................................... 5
2.3 DANGEROUS GOODS INSPECTORS ................................................................................... 5
2.4 DUTIES AND RESPONSIBILITIES OF DG INSPECTORS ................................................. 6
2.5 DANGEROUS GOODS INSPECTOR TRAINING ................................................................. 6
2.6 DANGEROUS GOODS INSPECTOR – INITIAL/ ON THE JOB TRAINING
REQUIREMENTS .......................................................................................................................... 7
2.7 DANGEROUS GOODS INSPECTOR – RECURRENT / REFRESHER TRAINING
REQUIREMENTS ........................................................................................................................ 10
2.8 DANGEROUS GOODS DIVISION - CONTACT DETAILS ............................................... 11
3.SURVEILLANCE AUDITS AND REPORTING PROCEDURES ........................................... 13
3.1 ANNUAL SURVEILLANCE PROGRAMME (ASP) ........................................................... 13
3.2 SURVEILLANCE AUDIT CHECKLIST............................................................................... 13
3.3 ADVANCE NOTICE TO THE ORGANIZATION ............................................................... 15
3.4 PARTICIPATION OF OTHER DGCA OFFICIALS DURING THE AUDIT ...................... 15
3.5 CATEGORIES OF AUDIT FINDINGS ................................................................................. 15
3.6 LEVEL 1 FINDING- IMMEDIATE ACTION ....................................................................... 15
3.7 DE-BRIEFING AND FINALIZATION OF AUDIT FINDINGS .......................................... 15
3.8 AUDIT FINDINGS/FOLLOW-UP ......................................................................................... 16
3.9 MONTHLY AUDIT REPORTS ............................................................................................. 16
3.10 REVIEW OF MONTHLY AUDIT REPORTS/ASP PERFORMANCE.............................. 16
3.11 INSPECTOR’S PROCEDURE AT THE TIME OF GRANT OF APPROVAL TO CARRY
DANGEROUS GOODS ................................................................................................................ 16
4. INSPECTION CHECKLISTS ...................................................................................................... 17
4.1 Inspection checklist for the operators which are certified to carry dangerous goods by air .. 17
4.2 Inspection Checklist for the operators which are not certified to carry dangerous goods by air
....................................................................................................................................................... 17
4.3 Inspection checklist for the grant of approval to carry dangerous goods ................................ 17
4.4 Inspection checklist for GHA, airport operator, shippers and other entities ........................... 17
4.4 Checklist for the approval of CH-35 and CH-28 of flight operations manual ........................ 17
5. Applicable Rules and Civil Aviation Requirements .................................................................... 18
5.1 Aircraft Rule (Carriage of Dangerous Goods) 2003 ............................................................... 18
5.2 CAR Section-11 Series ‘D’ Part I............................................................................................ 30
5.3 CAR Section-11 Series ‘E’ Part I ............................................................................................ 30
APPENDIX- A .................................................................................................................................... 31
A.1 ADVANCE NOTICE TO THE ORGANIZATION - TEMPLATE ...................................... 31
APPENDIX- B..................................................................................................................................... 32
B.1 AUDIT FINDING REPORT TO THE ORGANIZATION - TEMPLATE............................ 32
APPENDIX- C .................................................................................................................................... 33
C.1 MONTHLY REPORT - TEMPLATE .................................................................................... 33

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APPENDIX- D .................................................................................................................................... 35
D.1 Inspection checklist for air operators certified to carry Dangerous Goods ............................ 35
APPENDIX- E..................................................................................................................................... 50
E.1 Inspection checklist air operators not certified to carry Dangerous Goods ............................ 50
APPENDIX- F ..................................................................................................................................... 64
F.1 Checklist for the Grant of Authorization for the Carriage of Dangerous Goods by Air ......... 64
APPENDIX- G .................................................................................................................................... 80
G.1 Inspection checklist Ground handling agencies, Airport operator, Shippers or Other entities
....................................................................................................................................................... 80
APPENDIX- H .................................................................................................................................... 92
H.1 Approval checklist of chapter 28 & 35 of flight operational manual ..................................... 92
APPENDIX -I
Guidelines for Dangerous Goods Inspector to check system of providing
information about dangerous goods that are not permitted in passenger’s baggage……95

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RECORD OF REVISION

LIST OF
DATE OF
SR. NO SUBJECT EFFECTIVE
REVISION
PAGES

1 CHANGE OF CHIEF INSPECTOR 02/11/2010 Page No. 14

2 CHANGE OF INSPECTOR 11/06/2012 Page No. 14

3 INSPECTOR TRAINING PROGRAMME 19/12/2012 Pages Nos. 8-12


4 DANGEROUS GOODS TRAINING 03/8/2017 Page No 6-7
5 DANGEROUS GOODS INSPECTOR 03/8/2017 Page No. 13
CONTACT DETAILS
6 SURVEILLANCE AUDIT CHECKLIST 03/8/2017 Page No. 15-16

8 INSPECTORS’ PROCEDURE AT THE TIME 03/8/2017 Page No. 18


OF GRANT OF APPROVAL TO CARRY
DANGEROUS GOODS BY AIR

9 APPENDIX D 03/8/2017 Page No. 71-85

10 APPENDIX E 03/8/2017 Page No. 87-98

11 REPORTING OF DANGEROUS GOODS 03/7/2018 Page No. 5,6,15,16


INSPECTOR TO CHIEF INSPECTORS OF
DANGEROUS GOODS
12 DANGEROUS GOODS INSPECTOR 03/7/2018 Page No. 11
CONTACT DETAILS
13 SURVEILLANCE AUDIT CHECKLIST 03/7/2018 Page No.13 and 17

14 RANDOM INSPECTION 03/7/2018 Page No. 13

15 APPENDIX F 03/7/2018 Page No. 64-79

16 APPENDIX G 03/7/2018 Page No. 80-91

17 APPENDIX H 03/7/2018 Page No. 92-94

18 APPENDIX I 03/7/2018 Page No. 95-96

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1. INTRODUCTION
1.0 INTRODUCTION TO DG SURVEILLANCE AUDIT

India is a contracting state to the Convention of International Civil Aviation and a


member of the International Civil Aviation Organization (ICAO) has an obligation to
promote the safe, orderly and efficient operation of aviation activities. To meet state
obligations, DGCA has laid down national regulations to ensure compliance with various
Standard & Recommended Practices laid down by ICAO in Annexes to the Convention.
The Directorate General of Civil Aviation (DGCA) is a regulatory body dealing mainly with
safety issues. DGCA is also responsible for regulation of air transport services
to/from/within India and for enforcement of civil air regulations, airworthiness and air
safety.

Directorate General of Civil Aviation (DGCA) has developed a system of


surveillance to ensure continuing organizational, as well as individual, professional
competency of licence/rating/certificate/approval holders, continuing capacity to maintain a
safe and regular operation by air operators and service providers and continuing capacity
to properly maintain aviation related Aircraft Maintenance Organizations and other areas
such as Dangerous Goods, Aerodromes and Air Navigation Services.

The purpose of the Surveillance is to help DGCA to understand the state of


compliance of the audited organizations and to identify corrective actions that may needed
to ensure the performance of the organizations meet the regulatory requirements and
safety standards.

In order to effectively implement the Surveillance Programme, a Division within


DGCA for Dangerous Goods has been established under the control of Chief Inspector-
Dangerous Goods. The Office of the Chief Inspector is located in DGCA- Headquarters in
New Delhi.

To carry out the Surveillance in scheduled and organized manner, specialist in the
field of Dangerous goods from DGCA, Industry and service provider have been appointed
as Dangerous Goods inspectors. These Inspectors are required to carry out the inspection
of the operators and other agencies such as shippers, freight forwarders, airport operators
etc. in order to ensure compliance with the provisions of the Aircraft (Carriage of
Dangerous Goods) Rules 2003, Technical Instructions on the Safe Transport of
Dangerous Goods by Air. Detailed guidelines and procedures for carry out such audits
have been detailed in this “Dangerous Goods Inspectors Handbook” which is based on
Civil Aviation Requirement, Section 11- Safe Transport of Dangerous Goods by, Series
“D” Part I, Issue III dated 08th January 2010.

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2. ADMINISTRATIVE STRUCTURE

2.1 DANGEROUS GOODS DIVISION

In order to ensure compliance with the provisions of the Aircraft (Carriage of


Dangerous Goods) Rules 2003, Dangerous Goods Division of the DGCA shall deal with all
matters related to dangerous goods. The Dangerous Goods Division is headed by the
Chief Inspector of Dangerous Goods who is responsible for the entire management of
Dangerous Goods Division of DGCA. The Office of the Chief Inspector is located in:

Office of the DGCA


Technical Centre,
Opposite to Safdarjung Airport,
New Delhi – 110003

2.2 DUTIES AND RESPONSIBILITIES OF THE CHIEF INSPECTOR

The Chief Inspector of Dangerous Goods shall be responsible for ensuring the
compliance with the Aircraft (Carriage of Dangerous Goods) Rules 2003. His functions
shall include the following:

a) He shall be responsible for coordination of all matters relating to Dangerous Goods;

b) He shall draw the annual/quarterly/monthly and random surveillance programme


and ensure its implementation within the stipulated time-frame

c) He shall ensure that the surveillance progamme covers the air operators, ground
handling agencies, airport operators, shippers and other entities.

d) He shall ensure that the inspection checklist covers the handling responsivities if
subcontracted to an external handling company and that the air operator provides
subcontractor with appropriate documents and manuals

e) He shall assign an inspector for the inspection of the operator at the time of grant of
approval of the carriage of dangerous goods by air

2.3 DANGEROUS GOODS INSPECTORS

Dangerous Goods Inspectors from DGCA and Dangerous Goods Training


Organisations shall report to the Chief Inspector of Dangerous Goods and one DG
inspector shall be attached to DGCA Headquarters.

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2.4 DUTIES AND RESPONSIBILITIES OF DG INSPECTORS

The Dangerous Goods Inspectors shall:

Assist the DGCA in carrying out the Dangerous Goods inspection/audit/surveillance;

a) Make himself available as when required by the Chief Inspectors of Dangerous


Goods and carry out the assigned tasks including preparation and conduct of audit ,
de-briefing meetings, finalization of audit findings, communication of audit findings
to the organisation, follow up for corrective action and also preparation of report;

b) Demonstrate complete independence during the inspection by performing his duties


in a fair, impartial and objective manner; and

c) Shall follow the Surveillance Procedures detailed in this handbook.

2.5 DANGEROUS GOODS INSPECTOR TRAINING

The Dangerous Goods Inspector must be trained in every aspect of his/her


duties. Minimum training requirements and the duration of the training is mentioned
below:

1. Shall participate in two days initial training upon joining the Dangerous Goods
Division.

2. Shall participate in a recurrent training once every two years.

3. Training of new Dangerous Goods Inspectors is under the direction of the Joint
Director General.

4. As a representative of DGCA, it is imperative that the Dangerous Goods


Inspector maintain the knowledge and skills required to fulfill his / her
responsibilities and maintain qualifications. This is accomplished through
attendance at appropriate technical and non-technical training courses.

5. Training plan is approved by the Joint Director General. A training record must
be established and maintained for the period of 24 months of each Dangerous
Goods Inspector at the Headquarters.

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2.6 DANGEROUS GOODS INSPECTOR – INITIAL/ ON THE JOB TRAINING


REQUIREMENTS

Part A – Core Training Program

Date & Signature


Welcome
 Introduction to immediate workgroup and other employees
 Expectations – hours of work
1.0 Module One – Administrative duties
 Making Notes/ Approvals;
 Maintaining of Documentation/ Files

Inspector identification
 Complete form for Photo Identity Card
 Headquarters building security requirements and procedures
 Complete form for airport entry pass, if applicable
 Photo taken for building pass, if applicable.

Correspondence procedures
 The language requirements for documents, correspondence and e-mails to the
public and regional offices
 The internal and external correspondence system – file numbers, signature
blocks, due dates, coordination procedures
 The procedures for protected documents
 The procedures for executive correspondence (Ministerial, Briefing notes,
Question Period notes)
 The procedure to finalize correspondence and documents

2.0 Module Two - DGCA ORGANIZATION


Objective: At the completion of this section the inspector will be able to:
Explain Dangerous Goods Divisions’ relationship with other divisions within DGCA and
Airline operators operating in India.

General organization
 Departmental organization chart

Office of DGCA structure


 Priorities and mandate
 Protocols
 Directives

Dangerous Goods Division


 Interfacing with other Inspectors, divisions, branches, directorates (protocols)
 Role of the Inspector including line and functional authority
 General and Acting responsibilities / Documentation / Work Description
 Annual training plan

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3.0 Module Three – Aviation Regulatory Documents

Objective: At the completion of this section the trainee will be able to:
 Recognize the different regulatory documents that may be useful or
necessary for an Inspector.

Regulatory documents
 The Aircraft Act
 Aircraft (Carriage of Dangerous) Rules 2003
 Civil Aviation Requirements (CAR)
 Air Operators Certificates
 The International Civil Aviation Organization Documents
 The International Air Transport Association Dangerous Goods Regulations

4.0 Module Four – Familiarization with Dangerous Goods Division

Objective: At the completion of this section the Inspector will be able to:

 Recognize the major differences between industry and DGCA;


 Locate and utilize the various documents necessary to effectively do his/her
work.

Introduction
 Transition from industry to government

Required Documents
 Dangerous Goods Inspector Hand book
 Aircraft Act (or overview booklet, whichever is available)

OPERATOR MANUALS
 Standard Operating Procedures Manual (SOPs)
 Safety Emergency Procedure Hand book/Manual.

5.0 Module Five – Human Resources

Objective: At the completion of this section the inspector will be able to:
 Effectively communicate

Human Resources
 Communication Skills
 Leadership skills
 Time Management
 Stress Management
 Conflict Management
 Safety Management System

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6.0 Module Six – Inspectors’ Task

Objective: At the completion of this section the Inspector will be able to Identify the
purpose and function of the policy of inspection frequency. Understand how the various
inspections are planned.

Frequency of Inspection
 The purpose of system and who uses it
 Provide overview of how system works
 Development of annual inspection program

7.0 Module Seven – INSPECTIONS

Objective: At the completion of this section the Inspector will:


Be familiar with the way DGCA exercises safety oversight through the conduct of
inspections.

7.1 Inspection Process

 Review protocol when communicating with management personnel, training


personnel and crew members
 Review purpose and conduct, including inspection criteria, and pre-inspection activities
(scheduling, coordination and communication), of Inspections for all areas related to
Dangerous Goods.
 Review the training record of the Operator
 Review completion of inspection checklist
 Review completion of correspondence to operators respecting deficiencies
observed
 During inspections, including follow-up
 Provide trainee with Inspector Handbook (if available) and copy of Inspection
Report.

7.2 Practical or On Job Training

Observe inspections under the supervision of a qualified inspector/supervisor


Conduct above inspections successfully.

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2.7 DANGEROUS GOODS INSPECTOR – RECURRENT / REFRESHER TRAINING


REQUIREMENTS

Part B – Recurrent

Welcome

Introduction to immediate workgroup and other employees, Attendance sheet (Date and
Signature)

Opening address

1.0 Module One – Dangerous Goods Inspectors’ Functions

 Duties and Responsibilities


 Review of previous annual data and analysis

2.0 Module Two – CAR

 Discussion on amended CAR circulars


 Review of previous circulars and feedback

3.0 Module Three – Dangerous Goods Inspectors’ Handbook

 Data Analysis
 Review of Dangerous Goods Inspectors’ Handbook

4.0 Module Four – DGCA Functions

 Safety foresight and responsibilities


 Enforcement policies and review on amendments in rules and regulations

5.0 Module Five – Case Studies

Objective: At the completion of this section the inspector will be able to:

 Case study on Dangerous Goods Audits.


 Review of annual surveillance reports and repeated occurrences.

6.0 Practical or On Job Training

Observe inspections under the supervision of a qualified inspector/supervisor


Conduct above inspections successfully

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2.8 DANGEROUS GOODS DIVISION - CONTACT DETAILS

DGCA HEADQUARTERS – NEW DELHI

Shri Sunil Kumar , Director of Regulation & Information


Chief Inspector
O/O DGCA, Technical Centre, Opposite to Safdarjung Airport, New Delhi 110003

Sr. Name Organization Contact E-Mail


No Telephone

NORTHERN REGION- DELHI


1 Neeraj Kumar DGCA 9810911577 neerajkumar.dgca@gov.in
2 Sandeep Madan DGCA 9582495717 sandeepmadan.dgca@gov.in
3 Amit Teotia DGCA 9599915290 amitteotia.dgca@gov.in
4 Deepak Yadav DGCA 9990008416 deepak.dgca@gov.in
5 Anand Sagar Puri Air Asia 9810480794 sagar.puri79@gmail.com

6 Sudhi Mudgal Spicejet 9971278085 Sudhi.mudgal@spicejet.com

WESTERN REGION – MUMBAI


1 Shri Veny Dsouza Blue Dart 9920443091 ven@bluedart.com

2 C.S. Balakrisahnan Jet Airways 9702051517 csbalakrishanan@jetairways.com

SOUTHERN REGION- BANGALORE


1 Ajith Abraham Tentacle 9740010126 Ajith.abraham@tentacle.in

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Intentionally Left Blank

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3.SURVEILLANCE AUDITS AND REPORTING PROCEDURES

3.1 ANNUAL SURVEILLANCE PROGRAMME (ASP)

3.1.1 The Chief Inspector shall prepare an Annual Surveillance Programme (ASP) and
the DG Inspectors shall carry out the surveillance audits as per ASP.

3.1.2 Surveillance

Surveillance is a planned inspection of an approved facility or part thereof, carried


out at regular intervals by the Dangerous Goods Division, to ensure adherence to the laid
down requirements by approved organizations for continued approval of DGCA. The
planned inspections should include station facility, base facility and operator’s manuals.
The various checklists and guidance material to be used by Dangerous goods Inspectors
while carrying out the surveillance of operators are available in Appendices D, E, F and G.

3.1.3 Random Inspections

Apart from scheduled Surveillance checks & Regulatory Audits, it is also decided to
carry out the random inspection. Random inspections are unplanned checks and will be
carried out to verify the affectivity of internal audit system of any organisation and ensuring
the continued compliance of previous DGCA audit/ surveillance findings.

3.2 SURVEILLANCE AUDIT CHECKLIST

Dangerous Goods Division has designed and developed Surveillance Audit


Checklists as given in Appendix ‘D’ for air operators certified to carry Dangerous Goods ,
Appendix ‘E’ for air operators not certified to carry Dangerous Goods and Appendix ‘G’ for
Airport operators/GHA/shippers/Other entities, covering all compliance issues detailed in
Annex 18, ICAO Technical Instructions and Supplement. The Surveillance Audit shall be
carried out in line with the Surveillance Audit Checklist and any other findings other than
issues that detailed in the checklist shall be treated and reported as ‘observations’ in the
Audit Report.

The surveillance must consist of the below mentioned points:

A. Inspector shall ensure that the operator has structured required manuals to carry
dangerous by air as per appendix E.

B. An operator has developed and using an acceptance checklist as an aid to be in


compliance with ICAO TI/IATA DGR Manual.

C. Loading and Stowage of Dangerous Goods on an aircraft is in accordance with the


provisions of TI/IATA DGR Manual.

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D. Marking, Package, overpack or ULD’s(freight containers) containing Dangerous


Goods shall be inspected for evidence of leakage or damage before loading on an
aircraft.

E. ULD shall not be loaded on aircraft unless it is inspected for any damage(s).

F. Loading restrictions in passenger cabin or on flight deck is in compliance with


TI/IATA DGR manual.

G. Separation and segregation of Dangerous Goods is in compliance with TI/IATA


DGR manual.

H. Inspector shall ensure that the operator has structured the provision of information
to pilot-in-command.

I. Inspector shall ensure that the operator has structured the provision of information
in the event of an aircraft accident/incident.

J. Securing of Dangerous Goods Cargo loads, the operator shall protect the
Dangerous Goods from being damage.

K. Loading of radioactive Materials should be in compliance with TI/IATA DGR Manual.

L. Packages of Dangerous Goods bearing “Cargo aircraft only” label shall be loaded in
accordance with the provisions in the TI/IATA DGR manual.

M. The operator/shipper must retain a copy of the Dangerous Goods transport


document and additional documentation as specified in TI/IATA DGR manual.

N. Inspector must verify the handling responsibilities, if operator is availing services of


external handling company.

O. In case if the operator is availing services from subcontractor, he must verify the
appropriate documents and operational manuals are provided to the same.

P. Inspector must ensure that there is an inspection planned for authorized, non-
authorized, national and foreign operators.

Q. Inspector must ensure that the passengers are warned as to the types of dangerous
goods that they are prohibited or restricted from transporting aboard an aircraft.

R. In case of radioactive shipments Air Operators/ Airport Operators/ Ground Handling


Agencies shall ensure that these shipments are stored only in the area designated
area.

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3.3 ADVANCE NOTICE TO THE ORGANIZATION

The Organization that is scheduled to be audited shall be advised of the date of


audit, sufficiently in advance (minimum of 15 days in advance) in order to facilitate the
Organization to be in preparedness for the audit. The written Advance Notice along with a
copy of the checklist proposed to be used during the audit shall be sent to the person
responsible for dangerous goods in the organization and confirmation of the receipt should
be sought.

3.4 PARTICIPATION OF OTHER DGCA OFFICIALS DURING THE AUDIT

The DG inspector shall consult with the Chief Inspectors of dangerous Goods and
check whether any other officials from DGCA will join him during the surveillance audits.

3.5 CATEGORIES OF AUDIT FINDINGS

The deficiencies and or non-compliance identified during the Surveillance Audit


shall be shall be categorized as under:

Level 1 – Any noncompliance with the Technical Instructions, which would lower the
standard and probably place the aircraft or personnel in a hazardous situation. Depending
on the extent of the Level 1 finding, consideration should be given to prohibiting the
operator from carrying dangerous goods until corrective action has been taken

Level 2 – Any non compliance with the Technical Instructions, which could lower the
standard and probably place the aircraft or personnel in a hazardous situation. The
corrective action period granted by DGCA should be appropriate to the nature of the
finding, but initially not more than 30 days from the date of audit.

3.6 LEVEL 1 FINDING- IMMEDIATE ACTION

Any Level 1 findings identified during the audit shall be immediately brought to the
attention of the Chief Inspector of Dangerous Goods. The Chief Inspector of Dangerous
Goods shall take such immediate corrective action that may be required.

3.7 DE-BRIEFING AND FINALIZATION OF AUDIT FINDINGS

The deficiencies, non-compliance shall be listed and discussed in a de-briefing


meeting with the representatives of the organization that was subjected to audit. After
evaluating the views offered by the representatives of the organization, organization shall
set target date(s) for making good of each of the deficiency identified as Level 2 and the
same shall be included in the Audit Report.

Non-compliance issues that were identified by the Dangerous Goods Inspector, but
not agreed by the operator shall be brought to the attention of the Chief Inspector, who
shall evaluate and guide the Dangerous Goods Inspector on the course of action that
should be taken.

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The Audit Report shall be submitted by the Dangerous Goods Inspector to the Chief
Inspector of Dangerous Goods.

3.8 AUDIT FINDINGS/FOLLOW-UP

The Dangerous Goods Inspector who carried out the audit of an organization shall follow
up with the organization and confirm that the organization has taken corrective action on
Level 2 findings within the time-frame agreed during the de-briefing.

If the organization has failed to take corrective actions within the stipulated time, same
shall be brought to the attention of the Chief Inspector who shall guide the Dangerous
Goods Inspector on the course of action that should be taken.

3.9 MONTHLY AUDIT REPORTS

The Dangerous Goods Inspector shall prepare a Monthly Audit Report covering all
surveillance audits and random inspections carried out by them and shall send the
Monthly Audit Report to the Chief Inspector not later than 10th day of the following month.

3.10 REVIEW OF MONTHLY AUDIT REPORTS/ASP PERFORMANCE

The Chief Inspector shall review shall review the Monthly Audit reports received from the
DG Inspectors and take appropriate actions as may be required.

The Chief Inspector shall also review the performance of DG Inspector and ensure that
the schedule detailed in ASP is maintained.

The Chief Inspector shall hold periodical review meetings of Dangerous Goods Inspectors.

3.11 INSPECTOR’S PROCEDURE AT THE TIME OF GRANT OF APPROVAL TO


CARRY DANGEROUS GOODS

The Chief Inspector shall appoint an inspector to review and inspect the Dangerous goods
manual based on CAR Section 11 Series ‘E’ Part I and CAR Section 8 Series ‘O’ Part
II.

Post review of acceptance of Dangerous Goods manual and based on satisfactory


inspection(s) of facilities, a report is to be submitted to Chief Inspector.

An inspection is to be conducted as per the checklist given in Appendix ‘B’ of CAR Section
11 Series ‘E’ Part I.

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4. INSPECTION CHECKLISTS

4.1 Inspection checklist for the operators which are certified to carry dangerous
goods by air

Attached as Appendix D

4.2 Inspection Checklist for the operators which are not certified to carry dangerous
goods by air

Attached as Appendix E

4.3 Inspection checklist for the grant of approval to carry dangerous goods

Attached as Appendix F

4.4 Inspection checklist for GHA, airport operator, shippers and other entities

Attached as Appendix G

4.5 Checklist for the approval of CH-35 and CH-28 of flight operations manual

Attached as Appendix H

4.6 Guidelines for Dangerous Goods Inspector to check system of providing


information about dangerous goods that are not permitted in passenger’s baggage.

Attached as Appendix I

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5. Applicable Rules and Civil Aviation Requirements


5.1 Aircraft Rule (Carriage of Dangerous Goods) 2003

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5.2 CAR Section-11 Series ‘D’ Part I

Civil Aviation Requirement Section 11- Safe Transport Of Dangerous Goods by Air
Series ‘D’ Part I Issue III, dated 8Th January 2010 describes the Guidelines and Procedure
for Dangerous goods Inspections.

5.3 CAR Section-11 Series ‘E’ Part I

Civil Aviation Requirement Section 11 – Safe Transport of Dangerous Goods


Series E Part I Issue I, dated 02nd August 2017 describes the requirements for Grant of
Approval to Carry Dangerous Goods by Air.

Dangerous Goods Division, New Delhi 30 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

APPENDIX- A

A.1 ADVANCE NOTICE TO THE ORGANIZATION - TEMPLATE

Ref: Date:

To

The Name of the Organization & Full Mailing Address

Attn: Name & Designation of the Person responsible for Dangerous Goods

Subject: DANGEROUS GOODS SURVEILLANCE AUDIT

This is to inform you that Dangerous Goods Surveillance Audit of your organization is
scheduled on (DATE) at (Name of the Station). A copy of the checklist that shall be used
for the audit is enclosed herewith which may be of use to you to prepare your organization
for the proposed surveillance audit.

Shri ( Name) will be the designated inspector. Should you need any further clarifications,
you may contact him over telephone or by e-mail. His contact details are (Telephone No)
and (E-Mail address)

Please confirm receipt of this communication to this office and also to the designated
inspector.

(Name of the Signatory)


Director/Controller of Airworthiness

Enc: as above

Dangerous Goods Division, New Delhi 31 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

APPENDIX- B
B.1 AUDIT FINDING REPORT TO THE ORGANIZATION - TEMPLATE

Ref: Date:

To

The Name of the Organization & Full Mailing Address

Attn: Name & Designation of the Person responsible for Dangerous Goods

Subject: DANGEROUS GOODS SURVEILLANCE AUDIT

This is further to the Surveillance Audit conducted on (Date of the audit).

The Audit Finding Report indicating non-conformity issues, observations is enclosed


herewith. You are required to take appropriate corrective actions on or before the target
dates that were agreed during our de-briefing meeting held on (Date of De-briefing) and
advise this office of the Action Taken Report.

Should you need any further clarifications, you may contact the Inspector Shri (Name of
the Inspector) over telephone or by e-mail. His contact details are (Telephone No) and (E-
Mail address)

Please confirm receipt of this communication to this office and also to the designated
inspector.

(Name of the Signatory)


Director/Controller of Airworthiness

Enc: as above

Dangerous Goods Division, New Delhi 32 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

APPENDIX- C

C.1 MONTHLY REPORT - TEMPLATE

Ref: Date:

To

Chief Inspector
Dangerous Goods Division
O/o of DGCA
Technical Centre,
New Delhi.

Subject: DANGEROUS GOODS SURVEILLANCE AUDIT – MONTHLY REPORT

Following Dangerous Goods Surveillance Audits were carried out during the month of
(State the month/Year).

Sr. No Name of the Date of Audit Name (s) of No. of non- No. of
Organization Inspectors conformity Observations

Detailed Audit Finding Reports are enclosed herewith for your kind perusal and records.

(Name of the Signatory)


Director/Controller of Airworthiness

Enc: as above

Dangerous Goods Division, New Delhi 33 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

Intentionally Left Blank

Dangerous Goods Division, New Delhi 34 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

APPENDIX- D
D.1 Inspection checklist for air operators certified to carry Dangerous Goods

DANGEROUS GOODS INSPECTION CHECKLIST


AIR OPERATORS CERTIFIED TO CARRY DANGEROUS GOODS

Name of the Operator

Station/Location

Area covered in
Inspection

Date(s) of Inspection

Name(s) of Inspectors

Name & Designation of


the Air Operator’s Person
responsible for
Dangerous Goods
Name(s) of Air Operator’s
Personnel associated
during the inspection

Dangerous Goods Division, New Delhi 35 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

Sr.No. ISSUE ICAO IATA YES NO N/A Level


TI DGR
REF REF
1 Air Operators Permit (AOP) authorizes
the Operator to carry dangerous goods.
Check: The AOP issued by DGCA and confirm
the validity
2 Confirm that the Operator has 7.2.3
established procedures for handling of 7.2.13
dangerous goods.

Check:
 Operators relevant manuals
 Verify use and adequacy of the
procedures and checklists
3 The Dangerous Goods Regulations 1.4.1 1.5.4
Training of the Operator has been Aircraft
approved by DGCA Rules
Check: Validity of the approval

4 If the operator avails the services of a 1.4.1 1.5.4


third party for providing Dangerous Aircraft
Goods Regulations Training such Rules
training programme is approved by
DGCA.
5 The Operator has a designated a person
Check: Validity of
as responsible forthe
allapproval
issues related to
carriage of dangerous goods by air.
6 The Operator has a system of 7.4.2
maintaining applicable Standard
Operating Procedures and current
Manuals related to carriage of dangerous 1.1.2
goods in the areas where dangerous
goods are handled
Check:
 Current edition of Technical
 Instructions or IATA DGR
 Operator’s Manuals on Cargo
Operations/Flight Operations/Cabin Crew
SEP/ Passenger Services
 Check whether Cargo and Other Operations
Staff have been provided with the
information

Dangerous Goods Division, New Delhi 36 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

Sr.No. ISSUE ICAO IATA YES NO N/A Level


TI DGR
REF REF
7 If the Operator is availing the services of 7.4.2
handling agents, the Operator has a
system of providing all information
related to carriage of dangerous goods to
the handling agents

Check: Manuals and other Instructions have been


provided
8 The Operator has established a system 1.4.1 1.5.5
of maintaining training records that Table 1.4
meets the requirements of the 1.4.2.4
Regulations
7.4.9
Check: Training Manual for requirements
regarding maintenance of training records

9 The Operator has established appropriate 7.4.8 9.5.1.2


Emergency Management System
required to meet any emergencies arising
during ground operations (spill or leak of
dangerous goods etc.,)

Check:
 Relevant documentation
 Physical availability of arrangements
10 Ground Emergency Drill Information is 7.4.8 9.5.12
adequately displayed in all areas where
dangerous goods are handled

Check : Physical availability


11 The Operator has a system for 9.4.1
appropriate spill cleaning as part of
ground operations management

Check: Documentation
12 The Operator has a system of providing 7.4.8
the Emergency Response Information on
board aircraft

Check: The availability of information


13 The Operator has established system of 7.4.4 9.6
reporting incidents/accidents related to 7.4.5
carriage of dangerous goods including
undeclared/ mis-declared dangerous
goods

Check:
Dangerous GoodsDocumentation
Division, New Delhithat details 37
the EDITION 2010, Revision 5
procedures
DANGEROUS GOODS INSPECTOR’S HANDBOOK

Sr.No. ISSUE ICAO IATA YES NO N/A Level


TI DGR
REF REF
14 The Operator has a system of 7.4.6
immediately notifying the competent State
Authority (s) about the aircraft
incident/accident arising due to
dangerous goods on-board an aircraft
15 The Operator has a system of 7.4.10 1.3.4
maintaining records related to carriage
of dangerous goods

Check:
 Documentation that details the procedures
16 The Operator has an appropriate disposal 7.3 9.2.1.3
system for unclaimed and or undelivered
dangerous goods

Check:
 Documentation that details procedures
17 The Operator ensures to comply with the 1.4
 Documentation that confirms the
regulations
compliance
for transportation of (Notes)
Company Material (COMAT) that contains
dangerous goods.

18 Check: Documentation
The Operator that appropriately
has deployed confirms 1.4.1 1.5.A
compliance
trained personnel for acceptance of Table 1.4 9.1.1.1
cargo other than dangerous goods

Check: Training records.


19 The Operator has deployed appropriately 1.4.1 1.5.A
trained personnel for acceptance of Table 9.1.1.1
dangerous goods. 1.4.1

Check: Compare the training record with the Duty


Roster to confirm that appropriately trained
personnel are available at all times, when
dangerous goods are handled.

20 In the cargo acceptance area appropriate 7.4.7 9.5.4


placards providing information about
dangerous goods

Check:
 Physical availability
 Pictorial information in addition to
written information

Dangerous Goods Division, New Delhi 38 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

Sr.No. ISSUE ICAO IATA YES NO N/A Level


TI DGR
REF REF
21 The Operators has established its own 7.1.1 9.1.3
Dangerous Goods Acceptance Checklist or
uses IATA Dangerous Goods Checklist 7.1.3

Check:
 Physical availability of current checklists
 Few checklists that were used for
acceptance of dangerous goods.
 Enclose a specimen of the checklist

22 If the Operator has established its own 7.1.3 9.1.3


Dangerous Goods Acceptance Checklist,
confirm that the checklist covers all
areas of acceptance procedures as is
otherwise detailed in IATA Checklist

Check:
 The contents
 Provide a specimen along with report to
Headquarters.

23 The dangerous goods acceptance


personnel have easy and ready access to
current edition the reference materials for
handling of dangerous goods.

Check:
Technical Instructions and or IATA DGR Operator’s
Cargo Operations Manual or equivalent

24 The Operator has a system of


maintaining records of shipments that
have been rejected on the basis of
dangerous goods acceptance checklist.

Check:
 Documentation of procedures
 Physical evidences to conform
compliance

Dangerous Goods Division, New Delhi 39 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

Sr.No. ISSUE ICAO IATA YES NO N/A Level


TI DGR
REF REF
The Operator has a system of ensuring 1.2.7
25 that the dangerous goods packages that
were opened by customs and or other
regulatory/law enforcement authorities are
repacked by appropriately trained and
qualified personnel

Check:
 Documentation for Procedures
 Physical arrangements
The Operator has designated an 7.2.2.1 9.2
26 appropriate place for storage of 9.3.2
dangerous goods in the warehouse.

Check:
 Placarded to show that the place is
designated for storage of dangerous
goods and Compatibility Chart is
prominently displayed
 Availability for required firefighting
equipment in the area where cargo is
stored and easily accessible to fire
tenders
 “NO SMOKING” signage is prominently
displayed
 First-Aid box is available in the warehouse

Dangerous Goods Division, New Delhi 40 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

Sr.No ISSUE ICAO TI IATA YES NO N/A Level


REF DGR
REF
27 The Operator has a designated place 7.2.9 9.2.1.1
for storage of radioactive material
9.2.1.1.2
Check:
 That it is not located in highly populated
operational areas;
 Appropriate placards that indicate that
the place is designated for storage of
radioactive material and confirm that
the placards contain Trifoil Symbol
28 The Operator has a system of carrying 7.3 9.3.6
out inspection of packages containing
dangerous goods before preparing the
goods for dispatch

Check: Documentation of the procedures


29 The operator has a system of providing 7.2.7 9.3.8
special Unit Load Devices (ULD)
identification tags for ULDs that
containing dangerous goods

Check :
 Documentation of the procedures
 Physical availability of ULD tags that
meets the requirements
 Observe whether the Staff responsible
could prepare the tag correctly

30 The Operator has a system of 7.2.6 9.3.7


replacing the missing hazard and
handling labels before the goods are
dispatched.

Check:
 Documentation of the procedures
 Physical availability of hazard and
handling labels that meets the
requirements

Dangerous Goods Division, New Delhi 41 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

Sr. No ISSUE ICAO IATA YES NO N/A Level


TI DGR
REF REF
31 The Operator has a system of 7.3.1 9.3.6
inspecting the packages, ULDs 7.3.2
containing dangerous goods prior to
loading on to an aircraft and to ensure
that such packages are not loaded onto
an aircraft

Check : Documentation of procedures

32 The Operator has a system of 7.3.1 9.4.1


inspecting the packages, the cargo
compartments to identify possible
leakage and damages to packages
prior to loading and also after
unloading

Check: Documentation of procedures

33 Where leakage or spill is found in 7.3.2 9.4.1


the cargo compartments, the Operator
has a system of ensuring that the
subject aircraft is not deployed unless
the spill and clean operation has been
carried out

Check: Documentation of procedures


34 The Operator has established 7.2.11 9.5.2
maximum quantities of carbon-dioxide,
solid) that can be loaded in a cargo
compartment

Check
 Documentation of the permitted
quantities
 Quantity limits for different
types/versions of aircraft operated
by the operator
 Quantity limits permitted when dry ice
is used as refrigerant material for
food items that are carried in the
service galley area in the main cabin

Dangerous Goods Division, New Delhi 42 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

Sr. No ISSUE ICAO IATA YES NO N/A Level


TI DGR
REF REF
35 The Operator has established maximum 7.2.9 9.5.2
Transport Index of radioactive material that
can be carried in an aircraft.

Check:
 Documentation of the permitted
quantities

36 If the Operator has established maximum 7.2.9 9.5.2


quantities of dangerous goods (other than
for radioactive material and carbon-dioxide,
solid) that can be loaded in a cargo
compartment/ aircraft, such information is
easily accessible to the personnel who are
involved in loading of such goods.

Check: Documentation of procedures


37 The Operator has established a system to 7.2.4.2 9.3.5
secure packages containing dangerous
goods

Check:
 Documentation of procedures
 Operator holds required securing
material that are easily available for
the personnel responsible for
securing of goods
 Verify by observation (if possible)
correct loading of dangerous goods

38 If Operator has ‘COMBI’ aircraft and 7.2.1


where the main deck cargo hold is not at
least of Class B, the Operator has
established system and procedures based
on exceptions or approvals or
prohibitions and the such procedures
have been made available to all
personnel including handling agents

Dangerous Goods Division, New Delhi 43 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

SR. ISSUE ICAO IATA YES NO N/A Level


NO TI DGR
RE REF
F
39 If the Operator has all cargo aircraft 7.2.4.1 9.3.4
operation, the Operator has a system of
providing access facilities to the flight crew
members when packages bearing
‘Cargo Aircraft Only’ label that need to be
loaded in accessible compartment/positions

Check: Documentation of procedures

40 The Operator has a system of providing 7.4.1 9.5


Notice to the Pilot- in- Command
detailing information related to dangerous
goods that are placed on board

Check:
 Documentation of the procedures
 NOTOC contains all information required and
detailed in Technical Instructions.
 Check whether the NOTOC has been
completed correctly including signature

41 The Operator has a system of ensuring 7.1.4.6 9.5


that the information provided in the
NOTOC is available on ground at points of
departure and scheduled arrival for
duration of flight

Check:
 Documentation of the procedures Check the
accessibility

42 The Operator has a system of notification by 7.4.3


pilot-in-command to air traffic services
in the event of an in-flight emergency

Check:
 The Documentation for procedures

Dangerous Goods Division, New Delhi 44 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

Sr. No ISSUE ICAO IATA YES NO N/A Level


TI DGR
REF REF
43 The Operator has a system of providing 7.5.1.2 9.5.3
information to passengers about dangerous
goods that are permitted in passenger’s 8.1.1
baggage

Check:

 Documentation for procedures;


 Provision of information in passenger ticket or
website where e-tickets are purchased;
 Placards are available at the check-in area

44 The Operator has established a system 7.4.5


for dealing with and reporting of passengers
with dangerous goods that are not permitted
(including liaison with security staff)

Check:
The inter and intra arrangements between various
related agencies and verify the adequacy of such
arrangements

45 The Operator deploys appropriately 1.4.1 9.5.3.4


trained personnel for passenger and their Table 1.4
baggage acceptance process

Check:
 Training records and duty roster
 Validity of the certification
46 The Operator has s y s t e m o f s e e k i n g 1.4.2.2
7.5.2.2 1.5.0.3
9.5.3.5
confirmation from the passengers that their
baggage does not contain dangerous goods
that are not permitted in passenger
baggage.

Check:
 Documentation of procedures
 Observe check-in Process

Dangerous Goods Division, New Delhi 45 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

Sr. No ISSUE ICAO IATA YES NO N/A Level


TI DGR
REF REF
47 The Operator has established appropriate 7.4.3
systems and procedures for acceptance
and loading of medical aid for a patient
(MEDA) passenger i n c l u d i n g provision
of information to the handling staff.

Check: Documentation of the procedures and also


check with staff
48 If the Operator accepts wheel chairs that 8.1.1 (i) 9.3.15
are powered with spillable batteries, the
Operator has a system of ensuring that
such batteries are packed meeting the
regulations.

Check: Documentation of policies related to


acceptance of wheel chairs.
49 The operator has a system of ensuring
that such wheel chairs powered with
spillable batteries are loaded and stowed
as laid down in the Regulations

Check: Documentation of the processes Notification


to the Pilot-in-Command Check with staff
responsible
50 The Operator has established appropriate 8.1.1 2.3
systems to provide approval for such 2.3.A
dangerous goods in passenger baggage
that need Operator’s approval as
detailed in the Regulations (E.g Dry ice
in checked baggage, oxygen for medical
use etc.,)

51 Check:
The Documentation of proceduresappropriately
Operator deploys 1.4.1 1.5
trained personnel as Load Planners Table 1.4

Check:
 Compare training records and duty 1.4.2.2 1.5.0.3
roster
 Validate the certification

Dangerous Goods Division, New Delhi 46 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

Sr.No ISSUE ICAO IATA YES NO N/A Level


TI DGR
REF REF
52 The Operator deploys appropriately 1.4.1 1.5
trained personnel for screening Table 1.4
passengers baggage and their baggage

Check:
 Compare training records and duty roster 1.4.2.2 1.5.0.3
 Validate the certification

53 The operator deploys appropriately 1.4.1 1.5


trained personnel for loading/unloading Table 1.4
operations

Check:
 Compare training records and duty roster 1.4.2.2 1.5.0.3
 Validate the certification

54 The Operator ensures that the Flight 1.4.1.2


Crew have been appropriately trained on
dangerous goods

Check: Validation of the certification


55 The Operator ensures that the Cabin 1.4.1.2
Crew have been appropriately trained on
dangerous goods

Check:
 Validate the certification

56 The Operator has a system of meeting 1.2.2.2


awareness requirements by maintenance 1.2.23
staff in respect of replacements or
unserviceable items.

Check: the established procedures

Dangerous Goods Division, New Delhi 47 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

DETAILS OF NON-CONFORMITY

Listed Sr. Details of non-conformity Level Target Date


No in the for correction
Checklist

Dangerous Goods Division, New Delhi 48 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

ADDITIONAL OBSERVATIONS

Sr. No Details

(Name & Signature of the Inspector)

Date:-

(Name & Signature of the Person responsible for Dangerous


Goods) Organization Representative

Date:-

Dangerous Goods Division, New Delhi 49 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

APPENDIX- E
E.1 Inspection checklist air operators not certified to carry Dangerous Goods

DANGEROUS GOODS INSPECTION CHECKLIST


AIR OPERATORS NOT CERTIFIED TO CARRY
DANGEROUS GOODS

Name of the Operator

Station/Location

Area covered in
Inspection

Date(s) of Inspection

Name(s) of Inspectors

Name & Designation of


the Air Operator’s Person
responsible for
Dangerous Goods

Name(s) of Air Operator’s


Personnel associated
during the inspection

Dangerous Goods Division, New Delhi 50 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

Sr.No ISSUE ICAO TI IATA YES NO N/A Level


REF DGR
REF

1 Air Operators Permit (AOP) has


stipulated any conditions for the carriage of
dangerous goods

Check: The AOP issued by DGCA


The Dangerous Goods Regulations
2 Training of the Operator has been 1.4.1 1.5.4
approved by DGCA Aircraft
Rules
Check: Validity of the approval
If the operator avails the services of a
3 third party for providing Dangerous 1.4.1 1.5.4
Goods Regulations Training such training Aircraft
programme is approved by DGCA. Rules

Check: Validity of the approval

4 The Operator has a designated a person


as responsible for all issues related to
carriage of dangerous goods by air.
The Operator has a system of
5 maintaining applicable Standard 7.4.2
Operating Procedures and current
Manuals related to carriage of dangerous
goods in the areas where goods are 1.1.2
handled

Check:
 Current edition of Technical
 Instructions or IATA DGR
 Operator’s Manuals on Cargo
Operations/Flight Operations/Cabin Crew
SEP/ Passenger Services
 Check whether Cargo and Other
Operations Staff have been provided with
the information

6 If the Operator is availing the services of 7.4.2


handling agents, the Operator has
appropriately advised the handling
agents about the restrictions in
accepting/carrying dangerous goods

Check : Manuals and other Instructions have


been provided

Dangerous Goods Division, New Delhi 51 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

Sr.No ICAO TI IATA YES NO N/A Level


ISSUE REF DGR REF
The Operator has established a system of
7 maintaining training records that meets the 1.4.1 1.5.5
requirements of the Regulations Table 1.4
1.4.2.4
Check: Training Manual for requirements
regarding maintenance of training records 7.4.9

The Operator has established appropriate


8 Emergency Management System required to 7.4.8 9.5.1.2
meet any emergencies arising during ground
operations (spill or leak of undeclared
dangerous goods etc.,)

Check:
 Relevant documentation
 Check physical availability of
arrangements
Ground Emergency Drill Information is
9 adequately displayed in all areas where 7.4.8 9.5.12
goods are handled

Check : Physical availability


The Operator has a system for
10 appropriate spill cleaning as part of 9.4.1
ground operations management

Check: Documentation

11 The Operator has a system of providing 7.4.8


the Emergency Response Information on
board aircraft

Check: the availability of information

12 The Operator has established system of 7.4.4 9.6


reporting incidents/accidents related to 7.4.5
carriage of undeclared dangerous goods.

Check:
 Documentation that details the procedures
 Verify the arrangements if the operator
engages the services of handling agents.

Dangerous Goods Division, New Delhi 52 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

SR. ICAO TI IATA YES NO N/A Level


NO ISSUE REF DGR REF
13 The Operator has a system of 7.4.6
immediately notifying the competent State
Authority (s) about the aircraft
incident/accident arising due to undeclared
dangerous goods on-board an aircraft
14 The Operator has a system of 7.4.10 1.3.4
maintaining records related to
undeclared dangerous goods

Check : Documentation that details the


procedures

15 The Operator has an appropriate disposal 7.3 9.2.1.3


system for unclaimed and or undelivered
undeclared dangerous goods

Check :
 Documentation that details procedures
 Documentation that confirms the
compliance

16 The Operator has appropriate system to 1.4


ensure that Company Material (COMAT) (Notes)
that contains dangerous goods are not
carried on its services.

Check: Documentation that confirms


compliance
17 The Operator has deployed appropriately 1.4.1 1.5.A
trained personnel for acceptance of Table 1.4 9.1.1.1
cargo other than dangerous goods

Check: Training records.

18 In the cargo acceptance area appropriate 7.4.7 9.5.4


placards providing information about
dangerous goods

Check:
 Physical availability
 Pictorial information in addition to
written information

Dangerous Goods Division, New Delhi 53 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

Sr.No ICAO TI IATA YES NO N/A Level


ISSUE REF DGR REF

19 The cargo acceptance personnel have


easy and ready access to current edition
the reference materials to check whether
the goods they accept is likely to be
dangerous goods

Check:
 Technical Instructions and or IATA DGR
Operator’s Cargo Operations Manual
or equivalent

20 Availability for required fire fighting


equipments in the area where cargo is
stored.
 Compatibility Chart is
prominently displayed to facilitate
proper storage;

 “NO SMOKING” signage is


prominently displayed;

 First-Aid box is available in


the warehouse;

 First-Aid and Emergency


Information is prominently displayed.

21 The Operator has a system of inspecting 7.3.1 9.4.1


the packages, the cargo compartments
to identify possible leakage and damages
to packages prior to loading and also
after unloading

Check: Documentation of procedures


7.3.2 9.4.1
22 Where leakage or spill is found in the
cargo compartments, the Operator has a
system of ensuring that the subject aircraft
is not deployed unless the spill and clean
operation has been carried out

Check: Documentation of procedures

Sr.No ICAO TI IATA YES NO N/A Level


ISSUE REF DGR REF
Dangerous Goods Division, New Delhi 54 EDITION 2010, Revision 5
DANGEROUS GOODS INSPECTOR’S HANDBOOK

23 The Operator has established maximum 7.2.11 9.5.2


quantities of carbon-dioxide, solid) that can
be loaded in a cargo compartment,
when the operators accepts packages
containing non-dangerous goods packed
with dry ice.

Check:

 Documentation of the permitted quantities


 Quantity limits for different types/versions
of aircraft operated by the operator
 Quantity limits permitted when dry ice is
used as refrigerant material for food
items that are carried in the service
galley area in the main cabin

24 The Operator has established a system to 7.2.4.2 9.3.5


secure packages that contain liquids.

Check:
 Documentation of procedures
 Operator holds required securing
material that are easily available for the
personnel responsible for securing of
goods
 Verify by observation (if possible) correct
loading of dangerous goods

25 If Operator has ‘COMBI’ aircraft and 7.2.1


where the main deck cargo hold is not at
least of Class B, the Operator has
established system and procedures based
on exceptions or approvals or
prohibitions and the such procedures
have been made available to all
personnel including handling agents

Dangerous Goods Division, New Delhi 55 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

ICAO TI IATA YES NO N/A Level


ISSUE REF DGR
Sr.No. REF

26 The Operator has a system of providing 7.4.1 9.5


Notice to the Pilot- in- Command
detailing information related to special
loads that are placed on board

Check:
 Documentation of the procedures
 Check whether the NOTOC has been
completed correctly including signature

27 The Operator has a system of ensuring 7.1.4.6 9.5


that the information provided in the NOTOC
is available on ground at points of
departure and scheduled arrival for
duration of flight

Check:
 Documentation of the procedures
 Check the accessibility

28 The Operator has a system of notification 7.4.3


by pilot-in-command to air traffic
services in the event of an in-flight
emergency

Check:
 The Documentation for
procedures

Dangerous Goods Division, New Delhi 56 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

29 The Operator has a system of providing 7.5.1.2 9.5.3


information to passengers about dangerous
goods that are permitted in passenger’s 8.1.1
baggage

Check:

 Documentation for procedures;


 Provision of information in passenger
ticket or website where e-tickets are
purchased;
 Placards are available at the check-in
area

30 The Operator has established a system 7.4.5


for dealing with and reporting of
passengers with dangerous goods that are
not permitted (including liaison with security
staff)

Check:
 The inter and intra arrangements
between various related agencies
and verify the adequacy of such
arrangements

31 The Operator deploys appropriately 1.4.1 9.5.3.4


trained personnel for passenger and their Table 1.4
baggage acceptance process

Check:
 Training records and duty roster 1.5.0.3
 Validity of the certification 1.4.2.2

32 The Operator has system of seeking 7.5.2.2 9.5.3.5


confirmation from the passengers that
their baggage does not contain
dangerous goods that are not permitted in
passenger baggage.

Check:
 Documentation of procedures
 Observe check-in process

Dangerous Goods Division, New Delhi 57 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK
Sr.No. ICAO TI IATA YES NO N/A Level
ISSUE REF DGR REF

33 The Operator has established 7.4.3


appropriate
systems and procedures for
acceptance
and loading of medical aid for a patient
(MEDA) passenger including provision of
information to the handling staff.

Check: Documentation of the procedures


and also check with staff

34 If the Operator accepts wheel chairs that 8.1.1 (i) 9.3.15


are powered with spillable batteries, the
Operator has a system of ensuring that
such batteries are packed meeting the
regulations.

Check: Documentation of policies related to


acceptance of wheel chairs.

35 The operator has a system of


ensuring
that such wheel chairs powered with
spillable batteries are loaded and
stowed
as laid down in the Regulations

Check: Documentation of the processes


Notification to the Pilot-in-Command Check
with staff responsible

36 The Operator has established 8.1.1 2.3


appropriate 2.3.A
systems to provide approval for such
dangerous goods in passenger baggage
that need Operator’s approval as
detailed in the Regulations (E.g Dry
ice in checked baggage, oxygen for
medical use etc.,)

Check: Documentation of procedures

Dangerous Goods Division, New Delhi 58 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

Sr.No. ISSUE ICAO TI IATA YES NO N/A Level


REF DGR REF

37 The Operator deploys appropriately 1.4.1 1.5


trained personnel as Load Planners Table 1.4
Check:
 Compare training records and duty 1.5.0.3
1.4.2.2
roster
 Validation of the certification

38 The Operator deploys appropriately 1.4.1 1.5


trained personnel for screening Table 1.4
passengers baggage and their baggage

Check:
 Compare training records and duty
roster
 Validation of the certification 1.4.2.2 1.5.0.3
1.4.1 1.5
39 The operator deploys appropriately Table 1.4
trained personnel for loading/unloading
operations

Check:
 Compare training records and duty
roster 1.4.2.2 1.5.0.3
 Validation of the certification

40 The Operator ensures that the Flight 1.4.1.2


Crew have been appropriately trained on
dangerous goods

Check: Validation of the certification

41 The Operator ensures that the Cabin 1.4.1.2


Crew have been appropriately trained on
dangerous goods

Check: Validation of the certification

42 The Operator has a system of meeting 1.2.2.2


awareness requirements by 1.2.23
maintenance
staff in respect of replacements
or unserviceable items.
Check: The established procedures

Dangerous Goods Division, New Delhi 59 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

INTENTIONALLY LEFT BLANK

Dangerous Goods Division, New Delhi 60 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

DETAILS OF NON-CONFORMITY

Listed Sr. Details of non-conformity Level Target Date


No in the for correction
Checklist

Dangerous Goods Division, New Delhi 61 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

ADDITIONAL OBSERVATIONS

Sr. No Details

(Name & Signature of the


Inspector) Date

(Name & Signature of the Person responsible for


Dangerous Goods)
Organization Representative

Date

Dangerous Goods Division, New Delhi 62 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

Intentionally Left Blank

Dangerous Goods Division, New Delhi 63 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

APPENDIX- F
F.1 Checklist for the Grant of Authorization for the Carriage of Dangerous
Goods by Air

Checklist for the Grant of Authorization for the Carriage of


Dangerous Goods by Air

Passenger

Type of Operator Cargo

Passenger and Cargo

Dangerous Goods Division, New Delhi 64 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

To be For Official Use Only


Provided/Filled
Sr. No by the
ISSUE ICAO TI IATA applicant
REF DGR DGR YES NO N/A Sat/UnSat
REF Operational
Manual
Reference
1 The Operator has established 1.2
procedures for handling of 7.1
dangerous goods and has
assigned a designated a person

Check:
 Operators relevant manuals
 Verify use and adequacy of
the procedures and checklists
2 The Dangerous Goods Regulations 1.4.1 1.5.1
Training of the Operator has been Aircraft
approved by DGCA Rules

Check: Validity of the approval

3 If the operator avails the services 1.4.1 1.5.1


of a third party for providing Aircraft
Dangerous Goods Regulations Rules
Training such training programme
is approved by DGCA.

Check: Validity of the grant of


approval to third party for conducting
Dangerous Goods Training

4 The Operator has a system of 7.4.2


maintaining applicable Standard
Operating Procedures and
current Manuals based on the 1.1.2
current Edition of ICAO TI/IATA
DGR Manual related to carriage
of dangerous goods in the areas
where dangerous goods are
handled

Check:
 Current edition of Technical
Instructions or IATA DGR or
Equivalent DGOM containing
all ICAO TI/IATA references
 Operator’s Manuals on Cargo
Operations/Flight
Operations/Cabin Crew SEP/
Passenger Services

 Check whether Cargo and


Other Operations Staff have
been provided with the

Dangerous Goods Division, New Delhi 65 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

To be For Official Use Only


Provided/Filled
Sr. No by the
ISSUE ICAO TI IATA applicant
REF DGR DGR YES NO N/A Sat/UnSat
REF Operational
Manual
Reference
information

5 If the Operator is availing the 7.4.2


services of handling agents, the
Operator has a system of providing
all information related to carriage of
dangerous goods to the handling
agents

Check:
 Manuals and other Instructions
have been provided
6 The Operator has established a 1.4.1 1.5.5
system of maintaining training Table
records that meets the 1.4
requirements of the Regulations 1.4.2.4
Check:
 Training Manual for 7.4.10
requirements regarding
maintenance of training
records
7 The Operator has established 7.4.8 9.5.1.2
appropriate Emergency
Management System required to
meet any emergencies arising
during ground operations (spill or
leak of dangerous goods etc.,)

Check:
 Relevant documentation e.g.
emergency drill chart etc.
 Check physical availability of
arrangements
8 Ground Emergency Drill 7.4.8 9.5.1.2
Information is adequately displayed
in all areas where dangerous
goods are handled

Check:
 Onsite review of Physical
availability of Drill information

9 The Operator has a system of 9.4.1


appropriate spill cleaning as part of
ground operations management

Check: Documentation

Dangerous Goods Division, New Delhi 66 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

To be For Official Use Only


Provided/Filled
Sr. No by the
ISSUE ICAO TI IATA applicant
REF DGR DGR YES NO N/A Sat/UnSat
REF Operational
Manual
Reference
10 The Operator has a system of 7.4.9 9.5.1.3
providing Emergency Response
Information on board the aircraft
Check
 The availability of information
11 The Operator has established 7.4.4 9.6.1
system of reporting
incidents/accidents related to 7.4.5 9.6.2
carriage of dangerous goods
including undeclared/ mis-declared
dangerous goods

Check:
 Documentation that details the
procedures
 Verify the arrangements if the
operator engages the services
of handling agents
12 The Operator has a system of 7.4.6 9.6.4
immediately notifying the DGCA
about the aircraft incident/accident
arising due to dangerous goods on-
board an aircraft
13 The Operator has a system of 7.4.11 9.8
maintaining records related to
carriage of dangerous goods
Check :
 Onsite review
14 The Operator has an appropriate 7.3.1 9.3.6.3
disposal system for unclaimed and
or undelivered dangerous goods
Check :
 Documentation that details
procedures
 Documentation that confirms
the compliance
15 The Operator ensure to comply 1.4
with the regulations for (Notes)
transportation of Company
Material (COMAT) that that
contain.
Check:
 Documentation that confirms
compliance
16 The Operator has deployed 1.4.1 1.5.A
appropriately trained personnel for Table 9.1.1.1
acceptance of dangerous goods. 1-4

Check: Compare the training record to

Dangerous Goods Division, New Delhi 67 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

To be For Official Use Only


Provided/Filled
Sr. No by the
ISSUE ICAO TI IATA applicant
REF DGR DGR YES NO N/A Sat/UnSat
REF Operational
Manual
Reference
confirm that appropriately trained
personnel are available at all times,
when dangerous goods are handled.
17 In the cargo acceptance area 7.4.8 9.5.3
appropriate placards providing
information about dangerous goods
are made available.
Check:
 Physical availability
 Pictorial information in addition
to written information
18 The Operators has established its 7.1.1 9.1.3
own Dangerous Goods Acceptance
Checklist or uses IATA Dangerous
Goods Checklist
Check: Physical availability of current 7.1.3
checklists
19 If the Operator has established its 7.1.3 9.1.3
own Dangerous Goods Acceptance
Checklist, confirm that the checklist
covers all areas of acceptance
procedures as is otherwise detailed
in IATA Checklist
Check :
 The contents on the checklist
 Provide a specimen along with
report to Headquarters
20 The dangerous goods acceptance 1.2.3 Sec-11
personnel have easy and ready access Series-E
to current edition the reference Part-I
materials for handling of dangerous
goods.

Check:
 Technical Instructions and or
IATA DGR or Equivalent
Document
 Operator’s Cargo Operations
Manual or equivalent
21 The Operator has a system of Sec-11
maintaining records of shipments Series-E
that have been rejected on the Part-I
basis of dangerous goods
acceptance checklist.
Check:
 Documentation of procedures
 Physical evidences to conform
compliance
22 The Operator has a system of 1.2.10
ensuring that the dangerous goods

Dangerous Goods Division, New Delhi 68 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

To be For Official Use Only


Provided/Filled
Sr. No by the
ISSUE ICAO TI IATA applicant
REF DGR DGR YES NO N/A Sat/UnSat
REF Operational
Manual
Reference
packages that were opened by
customs and or other
regulatory/law enforcement
authorities are repacked by
appropriately trained and qualified
personnel

Check:
 Documentation for
 Procedures Physical
arrangements
23 The Operator has designated an 7.2.1 9.2
appropriate place for storage of 9.3.2
dangerous goods in the
warehouse.
Check:
 Placarded to show that the
place is designated for storage
of dangerous goods;
 E
Easy accessibility to fire
tenders;

24 Availability for required firefighting


equipment’s and Compatibility
Chart is prominently displayed to
facilitate proper storage; 7-2 9.3.A

Check:
 “NO SMOKING” signage is
prominently displayed;
 First-Aid box is available in the
warehouse;
 First-Aid and Emergency
Information is prominently
displayed.
25 The Operator has a designated 7.2.9 10.9.2.
place for storage of radioactive 1
material(if applicable)
Check:
 That it is not located in highly
populated operational areas; 10.9.2.
 Appropriate placards that 1.2
indicate that the place is
designated for storage of 10.9.2.
radioactive material and 1.3
confirm that the placards
contain Trefoil Symbol

Dangerous Goods Division, New Delhi 69 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

To be For Official Use Only


Provided/Filled
Sr. No by the
ISSUE ICAO TI IATA applicant
REF DGR DGR YES NO N/A Sat/UnSat
REF Operational
Manual
Reference
26 The Operator has a system of 7.2.4 9.4
carrying out inspection of packages 7.2.5
containing dangerous goods before
preparing the goods for dispatch
arrange for removal such
packages.
Check:
 Documentation of the
procedures
27 The operator has a system of 7.2.4 9.3.8
providing special Unit Load
Devices (ULD) identification 7.2.8
tags for ULDs that containing
dangerous goods(if applicable)
Check :
 Documentation of the
procedures
 Physical availability of ULD
tags that meets the
requirements
 Observe whether the Staff
responsible could prepare the
tag correctly
28 The Operator has a system of 7.2.4 9.3.7
replacing the missing hazard and 7.2.7
handling labels before the goods
are dispatched.
Check:
 Documentation of the
procedures
 Physical availability of hazard
and handling labels that meets
the requirements
29 The Operator has a system of 7.3.1 9.3.6
inspecting the packages, ULDs 7.3.2
containing dangerous goods prior
to loading on to an aircraft and to
ensure that such packages are not
loaded onto an aircraft
Check:
 Documentation of procedures
30 The Operator has a system of 7.3.1 9.4.1
inspecting the packages, the
cargo compartments to identify
possible leakage and damages
to packages prior to loading and
also after unloading
Check:
 Documentation of procedures

Dangerous Goods Division, New Delhi 70 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

To be For Official Use Only


Provided/Filled
Sr. No by the
ISSUE ICAO TI IATA applicant
REF DGR DGR YES NO N/A Sat/UnSat
REF Operational
Manual
Reference
31 Where leakage or spill is found in 7.3.2 9.4.1
the cargo compartments, the
Operator has a system of ensuring
that the subject aircraft is not
deployed unless the spill and clean
operation has been carried out
Check:
 Documentation of procedures
32 The Operator has established 7.4.2
maximum quantities of carbon-
dioxide, solid) that can be 7.4.3
loaded in a cargo compartment
Check:
 Documentation of the
permitted quantities
 Quantity limits for different
types/versions of aircraft
operated by the operator
 Quantity limits permitted when
dry ice is used as refrigerant
material for food items that are
carried in the service galley
area in the main cabin
33 The Operator has established 7.4.2
maximum Transport Index of
radioactive material that can be
carried in an aircraft(if
applicable)
Check:
 Documentation of the
permitted quantities

34 If the Operator has established 7.2.9 9.5.2


maximum quantities of
dangerous goods (other than for
radioactive material and carbon-
dioxide, solid) that can be
loaded in a cargo compartment/
aircraft, such information is
easily accessible to the
personnel who are involved in
loading of such goods.(if
applicable)
Check: Documentation of procedures
35 The Operator has established a 7.2.4.2 9.3.5
system to secure packages
containing dangerous goods

Dangerous Goods Division, New Delhi 71 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

To be For Official Use Only


Provided/Filled
Sr. No by the
ISSUE ICAO TI IATA applicant
REF DGR DGR YES NO N/A Sat/UnSat
REF Operational
Manual
Reference
Check:
 Documentation of procedures
 Operator holds required
securing material that are
easily available for the
personnel responsible for
securing of goods
 Verify by observation (if
possible) correct loading of
dangerous goods
36 If Operator has ‘COMBI’ aircraft 7.2.1
and where the mail deck cargo
hold is not at least of Class B,
the Operator has established
system and procedures based
on exceptions or approvals or
prohibitions and the such
procedures have been made
available to all personnel
including handling agents(if
applicable)
37 If the Operator has all cargo 7.2.4.1 9.3.4
aircraft operation, the Operator
has a system of providing
access facilities to the flight
crew members when packages
bearing ‘Cargo Aircraft Only’
label that need to be loaded in
accessible
compartment/positions(if
applicable)
Check: Documentation of procedures
38 The Operator has a system of 7.4.1 9.5
providing Notice to the Pilot- in-
Command detailing information
related to dangerous goods that
were placed on board
Check:
 Documentation of the
procedures
 NOTOC contains all
information required and
detailed in Technical
Instructions
 Check whether the NOTOC
has been completed correctly
including signature

Dangerous Goods Division, New Delhi 72 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

To be For Official Use Only


Provided/Filled
Sr. No by the
ISSUE ICAO TI IATA applicant
REF DGR DGR YES NO N/A Sat/UnSat
REF Operational
Manual
Reference
 Retention policy of NOTOC
39 The Operator has a system of 7.4.1 9.5
ensuring that the information 7.4.1.5
provided in the NOTOC is
available on ground at points of
departure and scheduled arrival
for duration of flight
Check:
 Documentation of the
procedures
 Check the accessibility

40 The Operator has a system of 7.4.3 9.5.1.3


notification by pilot-in-command to
air traffic services in the event of an
in-flight emergency
Check
 The Documentation for
procedures
41 The Operator has a system of 7.5.1 9.5.2
providing information to
passengers about dangerous 8.1.1 2.3.A
goods that are not permitted in
passenger’s baggage
Check:
 Documentation for procedures;
 Placards are available at the
check-in area

42 The Operator has established a 7.4.5 2.3


system for dealing with and
reporting of passengers with
dangerous goods that are not
permitted (including liaison with
security staff)

Check: The inter and intra


arrangements between various related
agencies and verify the adequacy of
such arrangements
43 The Operator deploys appropriately 1.4.1 1.5
trained personnel for passenger Table 1.5.A
and their baggage acceptance 1-4
process
Check:
 Training records and duty 1.4.2.2 1.5.0.3

Dangerous Goods Division, New Delhi 73 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

To be For Official Use Only


Provided/Filled
Sr. No by the
ISSUE ICAO TI IATA applicant
REF DGR DGR YES NO N/A Sat/UnSat
REF Operational
Manual
Reference
roster
 Validity of the certification
44 The Operator has system of 7.5.2.2 9.5.2
seeking confirmation from the
passengers that their baggage
does not contain dangerous
goods that are not permitted in
passenger baggage
Check:
 Documentation of procedures
 Observe check-in process
45 The Operator has established 8.1.1 2.3
appropriate systems and Table 2.3.A
procedures for acceptance and 8-1
loading of medical aid for a patient
including provision of information to
the handling staff.
Check: Documentation of the
procedures and also check with staff
46 If the Operator accepts wheel 8.1.1 2.3
chairs that are powered with Table 2.3.A
spillable batteries, the Operator 8-1 9.3.14
has a system of ensuring that such
batteries are packed meeting the
regulations.
Check: Documentation of policies
related to acceptance of wheel chairs
47 The operator has a system of 8.1.1 2.3
ensuring that such wheel chairs Table 2.3.A
powered with sailable batteries are 8-1 9.3.14
loaded and stowed as laid down in
the Regulations
Check
 Documentation of the
processes
 Notification to the Pilot-in-
Command
 Check with staff responsible
48 The Operator has established 8.1.1 2.3
appropriate systems to provide Table 2.3.A
approval for such dangerous 8-1
goods in passenger baggage
that need Operator’s approval
as detailed in the Regulations
(E.g Dry ice in checked
baggage, oxygen for medical
use etc.,)

Dangerous Goods Division, New Delhi 74 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

To be For Official Use Only


Provided/Filled
Sr. No by the
ISSUE ICAO TI IATA applicant
REF DGR DGR YES NO N/A Sat/UnSat
REF Operational
Manual
Reference
Check: Documentation of procedures

49 The Operator deploys 1.4.1 1.5


appropriately trained personnel Table 1.5.A
as Load Planners 1-4
Check:
 Compare training records and
duty roster 1.4.2.2 1.5.0.3
 Validation of the certification
50 The Operator deploys 1.4.1 1.5
appropriately trained personnel Table 1.5.A
for screening passengers 1-4
baggage and their baggage(if
applicable)
Check:
 Compare training records and 1.4.2.2 1.5.0.3
duty roster
 Validation of the certification
51 The operator deploys 1.4.1 1.5
appropriately trained personnel Table 1.5.A
for loading/unloading operations 1.4
Check:
 Compare training records and
duty roster
 Validation of the certification
1.4.2.2 1.5.0.3

52 The Operator ensures that the 1.4.1 1.5


Flight Crew have been Table 1.5.A
appropriately trained on 1.4
dangerous goods
1.5.0.3
Check: Validation of the certification 1.4.2.2
53 The Operator ensures that the 1.4.1 1.5
Cabin Crew have been Table 1.5.A
appropriately trained on 1.4
dangerous goods
1.5.0.3
Check: Validation of the certification 1.4.2.2

Dangerous Goods Division, New Delhi 75 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

To be For Official Use Only


Provided/Filled
Sr. No by the
ISSUE ICAO TI IATA applicant
REF DGR DGR YES NO N/A Sat/UnSat
REF Operational
Manual
Reference
54 The Operator has a system of 1.2.2.2
meeting awareness 1.2.2.3
requirements by maintenance
staff in respect of replacements
or unserviceable items.
Check
 Compare training records and
duty roster

Dangerous Goods Division, New Delhi 76 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

DETAILS OF UN-SATISFACTORY POINTS


Listed Sr. No Details of non-conformity Target Date for
in the correction
Checklist

Dangerous Goods Division, New Delhi 77 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

ADDITIONAL OBSERVATIONS

Sr. No Details

Dangerous Goods Division, New Delhi 78 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

Date of Inspection

Name of Inspector

Principal Operator/
Personnel associated
during the inspection

(Name & Signature of the Dangerous Goods Inspector)

Date

(Name & Signature of the Person responsible for Dangerous Goods)


Organization Representative

Date

(Signature of the Director of Regulation and Information)

Date

Dangerous Goods Division, New Delhi 79 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

APPENDIX- G
G.1 Inspection checklist Ground handling agencies, Airport operator, Shippers
or Other entities

GROUND HANDLING AGENCIES, AIRPORT OPERATOR OR OTHER ENTITIES


DANGEROUS GOODS INSPECTION CHECKLIST

Name of the Operator

Station/Location

Area covered in
Inspection

Date(s) of Inspection

Name(s) of Inspectors

Name & Designation of


the Air Operator’s Person
responsible for
Dangerous Goods
Name(s) of Air Operator’s
Personnel
associated during the
inspection

Dangerous Goods Division, New Delhi 80 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

Sr.No ISSUE ICAO TI IATA YES NO N/A Level


REF DGR REF
1 Determine if the company currently has
any relevant approvals/exemptions.

Review manual(s) and determine if


2 there have been any applicable
amendments 7;4.2
Check: Operators relevant manuals Verify
use and adequacy of the procedures and
checklists
The Dangerous Goods Regulations
3 Training has been approved by DGCA 1;4.2 1.5
Check: Validity of the approval

Availing the services of a third party


4 for providing Dangerous Goods
Regulations Training, such training 1.4.1 1.5
programme is approved by DGCA. Table Table
1.4 1.5.A
Check: Validity of the approval

Established a system of maintaining


5 training records that meets the 1.4.2 1.5.5
requirements of the Regulations 1.4.2.4
Check: Training Manual for requirements
regarding maintenance of training records

Designated a person as a responsible


6 for all issues related to carriage of
dangerous goods by air.
System of maintaining applicable
7 Standard Operating Procedures and
current Manuals related to carriage of 7.4.2
dangerous goods in the areas
where dangerous goods are handled
1.1.2
Check: Current edition of Technical
Instructions or IATA DGR,
Check whether Cargo and Other Operations
Staff have been provided with the information

Dangerous Goods Division, New Delhi 81 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

Sr.No ISSUE ICAO TI IATA YES NO N/A Level


REF DGR REF

Established system of reporting 7; 4.4 9.6


8 incidents/accidents related to carriage of
dangerous goods including undeclared/ 7; 4.5
misdeclared dangerous goods.
Check: Documentation that details the procedures

Determine if the company's acceptance 7;1 9.1.3


9 procedures are in compliance with the
regulations. Adequacy and use of acceptance
checklist, accessibility of DG documents.
Check: Documentation that details the procedures

10 System of Maintaining records related to 7.4.10 1.3.4


carriage of dangerous goods
Check: Documentation that details the procedures

Determine if the Pilot Notification System 7;4.1 9.5


11
procedures are in compliance with the
appropriate regulations. Verify correct
completion and accessibility.
Check: Documentation that details the
procedures

12 Determine if the copy of appropriate


7;4.10
documents to the dangerous goods transport
is retained for a minimum period of three
months.
Check: Documentation that details the procedures

Determine if the operator's acceptance staff


13 are adequately trained to assist them to
7;1.4
identify and detect dangerous goods
presented as general cargo

Check: Check training records of the allocated staff

Dangerous Goods Division, New Delhi 82 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

SR. ISSUE ICAO TI IATA YES NO N/A Level


NO REF DGR REF

Determine the capability of the operator to 7;2.6 9.3.7


14
replace lost/missing or stolen labels.

Check: Documentation that details the procedures.


Physical availability of hazard and handling labels that
meets the requirements

15 Established an appropriate disposal 7.3 9.2.1.3


system for unclaimed and or undelivered
dangerous goods
Check : Documentation that details procedures

16 Appointed a trained personnel for 1.4.1 1.5.A


acceptance of cargo other than dangerous Table 1.4 9.1.1.1
goods
Check: Training records.

17 Appointed trained personnel for 1.4.1 1.5.A


acceptance of dangerous goods Table 9.1.1.1
1.4.1
Check: Compare the training record with the Duty
Roster to confirm that appropriately trained personnel
are available at all times, when dangerous goods are
handled.

18 In the cargo acceptance area appropriate 7.4.7 9.5.4


placards providing information about
dangerous goods
Check: Physical availability Pictorial information in
addition to written information

19 The Operators has established its own 7.1.1 9.1.3


Dangerous Goods Acceptance Checklist or
uses IATA Dangerous Goods Checklist
7.1.3
Check: Physical availability of current checklists

Few checklists that were used for acceptance


of dangerous goods.

Enclose a specimen of the checklist

Dangerous Goods Division, New Delhi 83 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

Sr No. ISSUE ICAO TI IATA YES NO N/A Level


REF DGR REF

20 Established its own Dangerous Goods 7.1.3 9.1.3


Acceptance Checklist, or uses customer Air
operator’s checklist or IATA’ checklist
Check :
 Physical availability of current checklist
 Enclose a specimen of filled checklist
21 The dangerous goods acceptance
personnel have easy and ready access to
current edition the reference materials for
handling of dangerous goods.

Check:
 Technical Instructions and or IATA DGR
Operator’s Cargo Operations Manual or
equivalent

22 Established a system of maintaining records


of shipments that have been rejected on
the basis of Dangerous Goods acceptance
checklist.
Check:
 Documentation of procedures and Physical
evidences to conform compliance

23 Established a system of ensuring that the 1.2.7


dangerous goods packages that were
opened by customs and or other
regulatory/law enforcement authorities are
repacked by appropriately trained and
qualified personnel
Check: Documentation for Procedures Physical
arrangements
24 Designated an appropriate place for
storage of dangerous goods in the
warehouse
Check:
1. Placarded to show that the place is designated
for storage of dangerous goods and 9.2
Compatibility Chart is prominently displayed 7.2.2.1 9.3.2
2. Availability for required firefighting equipment
in the area where cargo is stored and easily
accessible to fire tenders
3. “NO SMOKING” signage is prominently
displayed;
4. First-Aid box is available in the warehouse
5. First-Aid and Emergency information is
prominently displayed

Dangerous Goods Division, New Delhi 84 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

Sr No. ISSUE ICAO TI IATA YES NO N/A Level


REF DGR REF

25 Established a designated place for 7.2.9 9.2.1.1


storage of radioactive material
9.2.1.1.2
Check:
 That it is not located in highly populated
operational areas;

 Appropriate placards that indicate that the


place is designated for storage of radioactive
material and confirm that the placards
contain Trifoil Symbol

26 Established a system of carrying out 7.3 9.3.6


inspection of packages containing
dangerous goods before preparing the
goods for dispatch
Check: Documentation of the procedures

27 Established a system of providing 7.2.7 9.3.8


special Unit Load Devices (ULD)
identification tags for ULDs that
containing dangerous goods
Check :
 Documentation of the procedures

 Physical availability of ULD tags that


meets the requirements

 Observe whether the Staff responsible


could prepare the tag correctly

28 Established a system of inspecting the 7.3 9.3.6


packages, ULDs containing dangerous
goods prior to loading on to an aircraft and to
ensure that such packages are not loaded
onto an aircraft
Check : Documentation of procedures

29 Established a system of inspecting the


packages, the cargo compartments to 7.3 9.4.1
identify possible leakage and damages to
packages prior to loading and also after
unloading
Check: Documentation of procedures

Dangerous Goods Division, New Delhi 85 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

Sr No. ISSUE ICAO TI IATA YES NO N/A Level


REF DGR REF

Where leakage or spill is found in the 7;3.2 9.4.1


30 cargo compartments, a set system of
ensuring that the subject aircraft is not 7;3.3
deployed unless the spill and clean operation
has been carried out
Check: Documentation of procedures

31 Ground Emergency Drill Information is 7.4.8 9.5.12


adequately displayed in all areas where
dangerous goods are handled
Check : Physical availability

32 Established a system for appropriate spill 9.4.1


cleaning as part of ground operations
management
Check: Documentation and physical availability of spill
kit

33 Awareness of established maximum 7.2.9 9.5.2


quantities of dangerous goods (other than
for radioactive material and carbon-
dioxide, solid) that can be loaded in a cargo
compartment/ aircraft, such information is
easily accessible to the personnel who are
involved in loading of such goods.
Check: Documentation of procedures

34 Awareness of established system of the 7.2.4.2 9.3.5


customer’s air operator(s) to secure
packages containing dangerous
goods
Check:
 Documentation of procedures
 Operator holds required securing material
that are easily available for the personnel
responsible for securing of good
 Verify by observation (if possible) correct
loading of dangerous goods

Dangerous Goods Division, New Delhi 86 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

Sr No. ISSUE ICAO TI IATA YES NO N/A Level


REF DGR REF

35 Awareness of the customer air operator’s


system of providing access facilities to the 9.3.4
flight crew members when packages 7.2.4.1
bearing ‘Cargo Aircraft Only’ label that need
to be loaded in accessible
compartment/positions
Check: Documentation of procedures
36 Awareness of a system of providing 7.4.1
Notice to the Pilot- in- Command
detailing information related to dangerous
goods that are placed on board
Check:
 Documentation of the procedures
 NOTOC contains all information required and
detailed in Technical Instructions
 whether the NOTOC has been completed
correctly including signature

37 Awareness of a system of ensuring


that the information provided in the
NOTOC is available on ground at points of 7.1.4.6
departure and scheduled arrival for duration
of flight
Check:
 Documentation of the procedures

 Check the accessibility

38 System of providing information to


passengers about dangerous goods that are
permitted in passenger’s baggage
7.5.1.2
Check:
 Documentation for procedures; 8.1.1
 Provision of information in passenger ticket or
website where e-tickets are purchased;
 Placards are available at the check-in area

39 System for dealing with and reporting of 7.4.5


passengers with dangerous goods that are
not permitted (including liaison with security
staff)
Check:-
The inter and intra arrangements between various
related agencies and verify the adequacy of such
arrangements

Dangerous Goods Division, New Delhi 87 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

Sr No. ISSUE ICAO TI IATA YES NO N/A Level


REF DGR REF

40 Allocation of appropriately trained personnel 1.4.1 9.5.3.4


for passenger and their
baggage acceptance process Table 1.4

Check: Training records and duty roster


Validity of the certification

41 System of seeking a confirmation from the 1.5.0.3


passengers that their baggage does not 9.5.3.5
contain dangerous goods that are not 7.5.2.2
permitted in passenger baggage
1.4.2.2
Check:
 Documentation of procedures
 Observe check-in process

42 The Operator has established appropriate


systems and procedures for acceptance and
loading of medical aid for a patient (MEDA) 7.4.3
passenger including provision of information
to the handling staff.
Check: Documentation of the procedures

43 If the Operator accepts wheel chairs that


are powered with spillable batteries, the
Operator has a system of ensuring that such 8.1.1 (i) 9.3.15
batteries are packed meeting the regulations.
Check: Documentation of policies related to
acceptance of wheel chairs.

44 The operator has a system of ensuring


that such wheel chairs powered with spillable
batteries are loaded and stowed as laid down
in the Regulations
Check:
 Documentation of the processes
 Notification to the Pilot-in-Command Check with
staff responsible

45 The Operator has established appropriate


systems to provide approval for such
dangerous goods in passenger baggage that 8.1.1 2.3
need Operator’s approval as detailed in the 2.3.A
Regulations (E.g Dry ice in checked baggage,
oxygen for medical use etc.,)
Check: Documentation of procedures

Dangerous Goods Division, New Delhi 88 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

Sr No. ISSUE ICAO TI IATA YES NO N/A Level


REF DGR REF

46 The Operator deploys appropriately 1.4.1


trained personnel as Load Planners 1.5
Table 1.4
Check:
 Compare training records and duty
roster 1.4.2.2
 Validation of the certification 1.5.0.3

47 The Operator deploys appropriately 1.4.1 1.5


trained personnel for screening Table 1.4
passengers baggage and their baggage
Check:
 Compare training records and duty
roster
 Validation of the certification 1.4.2.2 1.5.0.3

48 The operator deploys appropriately 1.4.1 1.5


trained personnel for loading/unloading Table 1.4
operations
Check:
 Compare training records and duty
roster 1.4.2.2 1.5.0.3
 Validation of the certification

49 The Operator ensures that the 1.4.1.2


Flight Crew have been appropriately
trained on dangerous goods
Check: Validation of the certification

50 The Operator ensures that the


Cabin Crew have been appropriately 1.4.1.2
trained on dangerous goods
Check: Validation of the certification

51 The Operator has a system of


meeting awareness requirements by 1.2.2.2
maintenance staff in respect of 1.2.23
replacements or Unserviceable items.
Check: The established procedures

Dangerous Goods Division, New Delhi 89 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

DETAILS OF NON-CONFORMITY

Listed Sr. Details of non-conformity Level Target Date


No in the for correction
Checklist

Dangerous Goods Division, New Delhi 90 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

ADDITIONAL OBSERVATIONS

Sr. No Details

(Name & Signature of the Inspector)


Date

(Name & Signature of the Person responsible for Dangerous Goods)


Organization Representative

Date

Dangerous Goods Division, New Delhi 91 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

APPENDIX- H
H.1 Approval checklist of chapter 28 & 35 of flight operational manual

Checklist for the approval of Chapter 35 and Chapter 28 of Flight Operations


Manual for Scheduled and Non Scheduled Operators

Operators Name Type of Operations Date

Sr. No Minimum Requirement Sat Un Sat N/A Remark

1 A brief introduction about the


chapter

2 Operator’s policy on the transport


of dangerous goods

3 Training requirements

4 General Philosophy such as


classification, prohibition, training,
packaging, marking and labelling,
notification to pilot in command,
avoiding of hidden hazards,
accident/incident reporting is
defined
5 Definition of Dangerous Goods

Dangerous Goods Division, New Delhi 92 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

Sr. No Minimum Requirement Sat Un Sat N/A Remark

6 List of hidden hazards in the


carriage of dangerous goods

7 Provisions for dangerous goods


carried by Passengers and Crew

9 If the Dangerous Goods in


Operator’s Property is defined

10 A brief description on 9 Classes of


dangerous goods

11 Guidance on the requirements for


labelling, marking , handling such
as compatibility of dangerous
goods

12 Provisions of information to PIC

Dangerous Goods Division, New Delhi 93 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

Sr. No Minimum Requirement Sat Un Sat N/A Remark

13 Provisions of information to ATC


by PIC

14 Provisions of on board emergency


response

15 Procedures for Flight Crew in case


of on board emergency

16 Aircraft Emergency Response Drill


chart

17 Procedures for Transport of


weapons and ammunition

Approved By Signature Designation

Name:

Dangerous Goods Division, New Delhi 94 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

Appendix I

Guidelines for Dangerous Goods Inspector to check system of providing


information about dangerous goods that are not permitted in passenger’s baggage.

1. The Inspector must ensure the below mentioned information on the types of dangerous
goods which a passenger is forbidden to transport aboard an aircraft:

i) Is presented at the point of ticket purchase;


ii) If this is not practical, made available in another manner to passengers prior
to the check-in process; and
iii) Information provided via the Internet may be in text or pictorial form.

2. The Inspector must ensure that the operator or the operator’s handling agent and the
airport operator must ensure the notices warning passengers of the types of dangerous
goods which they are forbidden to transport aboard an aircraft are prominently displayed,

i) At each of the places at an airport where tickets are issued;


ii) Passengers are checked in and aircraft boarding areas; and
iii) Check-in process on their websites.

3. Inspector must ensure that notices must include visual examples of dangerous goods
forbidden from transport aboard an aircraft.

4. Inspector must ensures that the provision is made for the check-in process to be
completed remotely (e.g. via the Internet),

The operator has made the provision of information on the types of dangerous
goods which a passenger is forbidden to transport aboard an aircraft is presented to
passengers. Information may be in text or pictorial form but must be such that the check-
in process cannot be completed until the passenger, or a person acting on their behalf,
has been presented with this information and indicated that they have understood the
restrictions on dangerous goods in baggage.

6. Provisions are made for the check-in process to be completed at an airport by a


passenger without the involvement of any other person (e.g. automated check-in facility),

The operator or the airport operator must ensure that information on the types of
dangerous goods which a passenger is forbidden to transport aboard an aircraft is
presented to passengers. Information should be in pictorial form and must be such that
the check-in process cannot be completed until the passenger has been presented with
this information and indicated that they have understood the restrictions on dangerous
goods in baggage.

6. Operators’ check-in staff must be adequately trained to assist them in identifying and
detecting dangerous goods.

Dangerous Goods Division, New Delhi 95 EDITION 2010, Revision 5


DANGEROUS GOODS INSPECTOR’S HANDBOOK

-2-

7. Check-in staff should seek confirmation from a passenger that they are not carrying
dangerous goods that are not permitted, and seek further confirmation about the contents
of any item where there are suspicions that it may contain dangerous goods that are not
permitted.

8. Any organization or enterprise accepting excess baggage consigned as cargo should


seek confirmation from the passenger, or a person acting on behalf of the passenger,
that the excess baggage does not contain dangerous goods that are not permitted and
seek further confirmation about the contents of any item where there are suspicions that
it may contain dangerous goods that are not permitted.

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Dangerous Goods Division, New Delhi 96 EDITION 2010, Revision 5

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