Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Industry KPIs
Martin Print
Consultant
Department of Trade & Industry
&
Construction Best Practice
07802 810 014
martin.print@amazia.co.uk
2003 All Construction KPIs
- focus predominantly on economic issues
Headline + +
Sector + +
Sector
Toolkit +
& Club
Respect for People KPIs:
KPIs for People Management issues
• Employee satisfaction
• Staff turnover
•Sickness Absence
• Safety
• Working hours
•Qualifications and skills
• Equality and Diversity
• Training
• Pay
• Investors in People
Respect for People KPIs:
changes since last year
• More comprehensive
data sources
• Qualifications and
Skills KPI
• Limited year-on-year
comparisons
The Environment KPIs
Headline + +
Sector + +
Sector
Toolkit +
& Club
KPI Methods
Methodsof ofMeasurment
Measurment
KPIWallcharts
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Handbook
Handbook
introduces
introducesand
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describes
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the use of KPIs
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Monitoring Industry Progress
Client satisfaction – product
Client satisfaction – service
Defects
Scoring 8/10 or better
Defects
Cost Predictability
– design
– construction
– project
On target or better
1 year trend 5 year trend
Construction Cost
Construction Time
Profitability
Productivity
Profitability: Median profit on turnover (%)
Productivity: Median value added/employee (£000)
Profitability
Productivity
Safety
Reportable accidents per 100K employed (Industry AIR)
Safety
Safety New
comparison
this year
% companies achieving zero AIR in year
All Companies
2002 = 31%
2003 = 39%
8 KPIs 9 KPIs
3 KPIs 2 KPIs
0 KPIs 1 KPIs
2 KPIs 0 KPIs
1 KPI 2 KPIs
Conclusions
100%
90%
80%
70%
60%
Client sat Client sat service Defects
product
Industry RC HF M4i
RC v Industry – 2003 Comparison
100%
90%
80%
70%
60%
50%
40%
Predict cost Predict cost Predict time Predict time
(design) (constr) (design) (constr)
Industry RC HF M4i
RC v Industry – 2003 Comparison
10% 60
8% 50
40
6%
30
4%
20
2% 10
0% 0
Profit Productivty (£000)
1200
1000
800
600
400
200
0
Safety (AIR)
Better
Industry RC HF M4i
RC v Industry – 2003 Comparison
10%
5%
0%
Construction cost Construction time
-5%
-10%
-15%
-20%
Better
Industry RC HF M4i
RC v Industry – 2003 Comparison
100%
80%
60%
40%
20%
0%
Environm ental im pact Environm ental im pact
- process - product
Industry RC HF M4i
Clear evidence that…
• Industry performance is improving
• Demo Projects are still reaching for and
achieving the targets:
– Still ‘out-Eganing’ Egan!
• More to do on productivity – reducing
people waste
• Performance WITH SAFETY
Overview of the Construction
Industry KPIs
Martin Print
Consultant
Department of Trade & Industry
&
Construction Best Practice
07802 810 014
martin.print@amazia.co.uk