Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
September 2008
Introduction
Table of contents Faced with growing threats from organized crime, illegal immigration and
terrorism, governments around the world are increasingly seeking new and
Introduction 2 more effective ways to secure their borders. Many are considering how to move
Business operating model 3 their border controls as far as possible from their national frontiers by checking
Key attributes of APA 4 visitors in advance of arrival. This technique, known as Advanced Passenger
Data collection 5 Analysis (APA) is becoming a vital element of border management programs.
Data privacy 5
Benefits 6 Using Advanced Passenger Information (API) and Passenger Name Record
How IBM can help 7 (PNR) data collected by carriers in advance of arrival at the border, IBM has
For more information 7 helped clients make key decisions before passengers arrive at their destination,
enhancing security and speeding up the processing of the vast majority of bona
fide visitors and citizens.
This has transformed the way nations manage their borders. Resources can be
deployed more effectively, and interventions can be planned and undertaken
at less cost. In some cases, those who would pose a risk can be prevented from
travelling.
In this paper, we will explain the key issues to be addressed when implement-
ing Advanced Passenger Analysis solutions. From low-cost methods of collect-
ing API/PNR to sophisticated analytic tools, from data privacy to collaboration,
from operational and systems integration to stakeholder engagement and part-
ner management, we will share our experience gained in live projects.
Advanced Passenger Analysis
Page 3
API/PNR Alerts
Watch lists
Entry/exit records
Other government agencies
Advanced Passenger Analysis
Page 4
Collaboration
• APA needs a coordinated approach between airlines, border control, police,
customs and legislators.
Data collection
• IBM works with airline clients all over the world, giving us a valuable insight
into the way airline systems are built and operate. IBM’s experience in
Key attributes of an APA system connecting over 90 airlines to one government’s collection system shows that
include: we can manage the process change and stakeholder relations in addition to
• Collaboration handling the technological aspects of the project.
• Data collection
• Data analysis Data analysis
• Operational and system IBM has a range of software products that enable the required data analysis
integration capabilities:
• Stakeholder management • IBM Relationship Resolution extends the value of existing information assets by
• Supply partner management linking unique resolved identities to outside entities to establish relationships
and uncover links.
• IBM Identity Resolution resolves inconsistent, ambiguous identity and attribute
information into a single resolved entity across multiple data sets.
• IBM Anonymous Resolution enables multiple organizations to selectively share
data and leverage proprietary data in a manner that never exposes sensitive
information.
Stakeholder management
Highlights
• Without a rigorous agreed set of shared values and objectives between the
stakeholders, individual priorities will take precedence during the lifetime of
the project and make it likely to fail to deliver its full potential.
PNR data is the data contained in carrier reservation systems and departure
control systems. It includes information about the ticket and how it was pur-
chased, the routing, baggage and seating. This data can be used to look for sus-
picious characteristics in peoples’ reservations and journeys.
Guidelines for the use of API and PNR data are set out by the International
Civil Aviation Organization (ICAO). The European Union has also produced a
directive on the use of API for border control. IBM solutions comply with these
guidelines and laws.
Data privacy
Data privacy is a critical issue for governments and citizens alike. IBM has
developed a new approach to collect data from carriers through a private net-
work offering our clients both a secure and low-cost method of capturing API/
PNR data. This ensures that only those with a lawful right to see the data can
have access to it. Data access and usage can also be managed and monitored so
that data privacy regimes are adhered to.
Advanced Passenger Analysis
Page 6
Benefits
Business benefits will depend on the uses made of the solution and may vary
from nation to nation but can include:
IBM Corporation
Route 100
Somers, NY 10589
U. S. A
GVW03010-USEN-00