TITLE AND TOPIC REFERENCE DATE VERSION

30 th
of January 2013
I3C Centre – Curative procedure SP Collect Procedure under Unisphere_EN.pdf 1

BULL INFRASTRUCTURE SERVICES & SUPPORT

AIX Operating System

SP Collect Procedure under Unisphere for Clariion Disk Subsystems

Contents
1. Connection to Service Processor A and SP Collect running..................................................................4
2. SP Collect transfer on PC............................................................................................................................. 5
3. Repeat the same steps for collecting SP Collect on Service Processor B.......................................7
4. Sending back the two 'SP Collect' to Bull................................................................................................ 7

Copyright © Bull S.A.S, 2012 Editor: D.Jongerlynck

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 TITLE AND TOPIC REFERENCE DATE VERSION

30 th
of January 2013
I3C Centre – Curative procedure SP Collect Procedure under Unisphere_EN.pdf 1

1. Connection to Unisphere via Service Processor A

Make an http://aaa.bbb.ccc.ddd connection onto subsystem disk Clariion where:

aa.bbb.ccc.ddd = IP@ for SPA...

and select Clariion Disk Subsystem according to the serial number,

in the exemple hereabove click onto CK200042000442 to get the following window...

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30 th
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I3C Centre – Curative procedure SP Collect Procedure under Unisphere_EN.pdf 1

2. SP Collect generation

Select 'System' tab and look at 'SPA Tasks' and 'SPB Tasks' menus...

and click onto 'Generate Diagnostic Files' to generate SP Collect on SPA

(further in the procedure you'll have to do the same for SP Collect generation on SPB),
you get this new window...

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I3C Centre – Curative procedure SP Collect Procedure under Unisphere_EN.pdf 1

click 'yes' ==> success (SP Collect generation is in progress... please wait for process
ending before SPCollect collection and transfer)

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30 th
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I3C Centre – Curative procedure SP Collect Procedure under Unisphere_EN.pdf 1

3. SP Collect collection

Click onto 'Get Diagnostic Files' in order to transfer SP Collect onto the PC
Into 'File Transfer Manager' window, look at the most recently SP Collect file, for
exemple:
CKM00xxxxxxxxx_SPA_2011-09-27_10-18-35_2b3133_data.zip

and click on 'Browse' icon to select a directory of your choice on the PC where to transfer
it, then click onto 'OK'

4. Repeat the same steps for SP Collect on Service Procerssor B

Copyright © Bull S.A.S, 2012 Editor: D.Jongerlynck

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 TITLE AND TOPIC REFERENCE DATE VERSION

30 th
of January 2013
I3C Centre – Curative procedure SP Collect Procedure under Unisphere_EN.pdf 1

5. Sending back the two SP Collect's to Bull Support

Please return back the 2 'SP Collect' files to Bull Support Team through single email or
Bull site.

If you choose Bull site to return SP collect files, special and complete procedure is
described clicking on the link hereunder:

http://support.bull.com/ols/product/system/aix/opensup/providingtestcases/

Remarks:

If you were using FTP anonymous, please add your ticket number as prefix to the
compress file you return to Bull Support (ticket number is visible into the Bull email
heading you lately received).

If you were using Upload Center, please fill in the 'Call reference' frame with your
ticket number (ticket number is visible into the Bull email heading you lately received).

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