Shah Riya G. SEM-3 (Shree Kadi Nagarik Sahakari Bank Ltd.

Topic : A study of Online Inter-Banking Transaction.

Objective :
1) To study of aware about to the online transaction.

2) A review Online Inter-banking from historical perspective and online

services provided by Cooperative bank.

3)To study usage of online transaction in Cooperative Bank.

4) To establish relationship between online inter-transfer in Cooperative bank.

5)To conclude and draw recommendation for enhancing usage of online Inter-banking services.

Scope of the study :

 Banks can improve their financial position or can increase their income from online
transfer with the help of this project.
 This project can be used for comparing the performance of the bank with others.
 This can also be applicable to know the reasons of increase in Online Inter-Banking.
 To present a picture of movement of Online Inter-Banking in The KNSB.

Questionnaire:

Name : …………………………………………………………………

1)Gender :

A. Male ( ) B. Female ( )

2)Age :

A. 21 year to 30 year ( ) B.31 year to 40 year ( )

C. 41 year to 50 year ( ) D.51 year to above ( )

 3)Education :

A. Primary Education ( ) B. Higher Secondary ( )

C. Bachelor Degree ( ) D. Mater Degree ( )

4) Occupation :

A. Self Employer ( ) B. Government job ( )

C. Businessman ( ) D. Professional ( )

Annual Income…………………………..

5) Do you know about Online Inter-Transaction?

A) Yes ( ) B. No ( )

6) Which category of the bank you consider as technically more advance?

A. Private Sector Bank ( ) B, Public Sector Bank ( )

7)Which of the following technology channel do you use for transaction with bank?

A. Visiting bank ( )

B. ATM / Debit card service ( )

C. Online Banking service ( )

8) How satisfied are you with RTGS / NEFT facility ?

A. Satisfied ( ) B. Unsatisfied ( )

C. Highly satisfied ( ) D. Nuturly satisfied ( )

9) How soon do you received credit in your account by RTGS / NEFT ?

A. Less than 1 hour ( )

B. From 1 to 2 hours ( )

C. More than 2 hours ( )

10) How often are you using online service?

A. Daily ( ) B. Weekly ( ) C. Monthly ( )

11) How service more than use of online transaction?

A. RTGS ( ) B.NEFT ( )

12) Any time face the problem of online transaction?

A. Yes ( ) B. No ( )

13) If yes than what is reason : ……………………………………………………

…………………………………………………………………………………….

14) Has Online Inter-banking transaction made your financial transaction easy?

A. Yes ( ) B . No ( )

15) If you have any other comments or suggestion please tell us ……………………….

……………………………………………………………………………………………

……………………………………………………………………………………………..