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Black Belt Training: Measure Phase
2.1 Process Definition
2.1.1 Cause and Effect Diagrams
2.1.2 Cause and Effects Matrix
2.1.3 Process Mapping
2.1.4 FMEA: Failure Modes and Effects Analysis
2.1.5 Theory of Constraints
2.2 Six Sigma Statistics
2.2.1 Basic Statistics
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What is Measurement System Analysis
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Data-Based Analysis
• Regression analysis
• Hypothesis testing
• Design of experiments
• Multivariate analysis
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Measurement System
Measurement
Inputs (Xs) Output (Y)
System
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Measurement Errors
• True Value
• The actual value we are interested to measure
• It reflects the true performance of the process we are
• Measurement Error
• The errors brought in by measurement system
• Observed Value
• The observed/measured value obtained by the measurement
system
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Measurement Errors
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Measurement Errors
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Measurement Errors
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Characteristics of a Measurement System
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Accuracy vs. Precision
• Accuracy:
• The level of closeness between the average observed value
and the true value
• How well the observed value reflects the true value.
• Precision:
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Accuracy vs. Precision
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Stratification of Accuracy and Precision
• Accuracy
• Bias
• Linearity
• Stability
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Lean Six Sigma Training - MTB
2.3.2 Bias, Linearity, and Stability
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Bias
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Bias
Bias
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Bias
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Bias
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Linearity
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Linearity
where
n
1 n n
xi yi xi yi
x
i 1
2
i
n
x
i 1
i
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Linearity
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Stability
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Bias
Stability
Time
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Stability
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Reproducibility
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Gauge R&R
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Gauge R&R
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Gauge R&R
• 2
Parts: parts
Appraisers × Parts: appraisers parts
2
•
Repeatability: repeatability
2
•
total
2
appraisers
2
parts
2
appraisers
2
parts 2
repeatability
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Gauge R&R
where
reproducib
2
ility 2
appraisers 2
appraisers parts
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Gauge R&R
• Variation Components
2
total 2
reproducibility 2
repeatability 2
parts
Variation R& R
Contributi on% R& R 100%
Variation total
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Lean Six Sigma Training - MTB
2.3.4 Variable and Attribute MSA
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Variable Gage R&R
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Key Measures of a Variable Gage R&R
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Variable Gage R&R Guidelines (AIAG)
• Distinct Categories
• Look for five or more distinct categories to
indicate that your measurement system is
acceptable.
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Guidelines for Distinct Categories
Distinct categories is the number of categories of parts that
your measurement system can distinguish. If it is below five,
it is likely not able to distinguish between parts.
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Use Minitab to Implement a Variable MSA
• Data File: “Variable MSA” tab in “Sample Data.xlsx” (an
example in the AIAG MSA Reference Manual, 3rd Edition)
• Step 1: Initiate the MSA study
1) Click on Stat → Quality Tools → Gage R&R → Create Gage R&R
Study Worksheet.
2) A new window named “Create Gage R&R Study Worksheet” pops
up.
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Use Minitab to Implement a Variable MSA
• Step 3: Enter the data into the MSA template generated
in Minitab
• Transfer the data from the “Measurement” column in “Variable
MSA” tab of “Sample Data.xlsx” to the last column in the MSA
template Minitab generates.
• Although the run order in the “Variable MSA” tab of “Sample
Data.xlsx” is different from the run order in the Minitab MSA
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Use Minitab to Implement a Variable MSA
• Step 4: Implement Gauge R&R
1) Click Stat → Quality Tools → Gage Study → Gage R&R
Study (Crossed).
2) A new window named “Gage R&R Study (Crossed)” appears.
3) Select “Part” as “Part numbers.”
4) Select “Operator” as “Operators.”
5) Select “Measurement” as “Measurement data.”
Within Appraiser
Agreement Percent:
the agreement
percentage within each
individual appraiser.
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Use Minitab to Implement an Attribute MSA
Between Appraiser
Agreement Percent: the
agreement percentage
between different
appraisers.
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Use Minitab to Implement an Attribute MSA
Kappa statistic of
the agreement
between appraisers
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