March 2014

AGENCY PERFORMANCE EVALUATION Agency : BELGIAN_______________

Period Covered: March 1-31, 2014
PERFORMANCE RATING
CRITERIA MEASURES STANDARDS
WEIGHT RATING SCORE
Weekly, Monthly & Quarterly presentation to CRS Manager
Conduct risk assessment and file security updates,
1 RISK ASSESSMENT
advisories, alerts, proposal, etc. to CRS group
Assessment findings, relevant & reliable security 4 4 16
recommendation

Index incidents attributable to guard fault, negligence, or Index crime-0%, Number of attributable to guard's misconduct.
2 CRIME PREVENTION
misconduct, arrest rate Minimum 1 Maximum of 3 every month 4 4 16

Employment of efficient, accurate process & procedures in

Effecient Response Procedures to Security Related Incident
3 INCIDENT MANAGEMENT
and Timely Complaince 24 hours Investigation Reporting
responding to an incident. 100% Accuracy and Compliance to all 4 4 16
process & procedures.

Incidenst should be reported immediately as it happen and

Enforcement and Exercise of Effective Control Measures to
4 COMPETENCY
assigned areas
submit final report in 24 hours with the corresponding analysis& 4 4 16
recommendation.
Nr. of RFR Incidents (Grave) 1per mo. Small Malls, 3 MediumMalls, 5 Big Malls. 3 4 12
Nr. of guards sanctioned (Less grave) covered by CRR 5per mo. Small Malls, 10 Medium Malls, 15 Big/ premium Malls 3 4 12
APTITUDE TO THE SERVICE No. of issued LORs & Letter of Commendations (LOC) 3 LOR/LOC(Small Malls), 5 (Medium Malls), 10 (Big Malls) 3 4 12
5
OF SECURITY DETACHMENT No. of unfilled posts – regular plantilla Zero (0) – as determined by CRS 4 4 16
No. of unfilled posts – BTR/DOR/HWEA Zero (0) – as determined by CRS 4 3.5 14
Nr. of late comers Zero (0) – as determined by CRS 4 3.5 14
Service Firearms and Handheld Radios Required,
6 SUPPLIES & LOGISTICS
motorcycle & bicycles, etc.
100% compliance to required number of equipment 4 4 16
MAINTENANCE OF Agency's response in keeping the issued equipment in good Complete, Functional, Operable, Timely replacemnt of
7
LOGISITICS serviceable condition Equipment 4 4.5 18

8 ADMIN & FINANCE SO/Guard complaints Zero 3 4.5 13.5

9 PAYROLL COMPLIANCE On time payment of guards salary, benefits and other Zero 3 5 15
monetary due's to the guard
Agency initiative to enhance performance efficiency of the 1 per month minimum 2 4 8
Security Officers & guards.
10 VALUE ADDED SERVICES Fielding of Agency Inspector, courtesy and coordination
meetings with Agency representative and the Mall CRS 2 times per week minimum 2 5 10
Managers, personnel.
TOTAL 55 66 224.5
Rating Factors: Weighted Score 4.08
Weights: (4-Indespensable, 3-Critical, 2-Important, 1-Desirable but not critical Monthly Performance Level 81.6364
Rating: (Scale of 1.0 to 5.0, with 5.0 as the highest and 3.0 as passing)
Score: ( Weight x Rating)
Weighted Score: ( Total Score / Total Weight )
Final Rating: (Weighted Score * 20 )

Monthly Performance Level

85- points Outstanding

80-84 points Exceeds expectations
75-79 points Meets expectations
74- points Below expectation

Security Head (Client) Noted By: RECEIVED BY: EVP/GM (Agency)

Mr. Arellano S. Alkonga, CSP Mr. Reynaldo L. Jaurigue, CSP Mr. Marnell Aviles Mrs. Patricia Revita
CRS MANAGER REGIONAL CRS MANAGER SECURITY AGENCY

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 Cover Mar 2014

AGENCY PERFORMANCE EVALUATION

Period Covered : March 1-31

SECURITY AGENCY : BELGIAN

APE SUMMARY

No Conducted risk assessment and file security updates, advisories, alerts, proposal, etc. to
1 CRS group
2 No incidents reported as for the month

DC takes most the time on admin works i.e. DTR and billing, making of IR's since SIC's could
not not effectively make IR, Agency late to make investigation report.
3
still lacks females guard to ost at entrance area, needs to indrease newly hired guards to
4 cover for emergency leave and sick leave of line guards.

Guards report on time, most the time lack of BTR and DOR for the month of March
5

Must manage officers and line guards to report on time during special events
6

Most equipments were in good condition, Newly issued motorcycle

7
8 No complaints repored as of the month
Agency complies on the payments of guards as eflected on the contracts, SSS, PHILHEATH,
9 and PAGIBIG
Area coordinator visits detachment 3 times a week as of the month of January but does not
10 check on their posts and sometime fail to report crs manager

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