B RUCE M YERS

Newnan, GA 30265  Cell: 585.301.3417  Res: 678.423.9409  bruce.myers0411@gmail.com

MANAGEMENT PROFILE
General Management ~ Dis tribution Center Operations ~ Regional
Dis tribution

 Leverage management best practices to orchestrate successful turnarounds, transform operations, and
revitalize organizational performance.
 Excel in aligning diverse project workstreams, setting clear goals, objectives, and action plans, and
overcoming obstacles.
 Participative manager skilled in engaging teams, fostering collaborations, and driving for results in
diverse environments including retail, manufacturing, union, and nonunion.
 Available for relocation.

Core Competencies:
 Process & Procedure Development
 International Transportation Management
 Project Management
 Inventory & Cost Control
 Freight Management
 Customer Service & Satisfaction
 Training, Development & Mentoring
 Global Logistics Network Design
 Operations Management
 Cost & Benefit Analysis
 Budgeting / P&L Management
 Process & Productivity Improvement
 Team Building & Leadership
 Cross-functional Collaborations

PROFESSIONAL EXPERIENCE
PETSMART – Newnan, GA and Brockport, NY 2005 – PRESENT
Project Manager, Supply Chain  2009 – Present
Promoted to manage projects designed to enhance supply chain operations, cost, and customer service. Report
directly to Vice President of Distribution and Transportation.
 Established standard job roles, responsibilities, performance standards, and metrics for Distribution
Center Department Managers and Supervisors by leading committee of supervisors and managers
selected from all PetSmart Distribution Centers to identify and clarify roles and responsibilities and
implement associated training.
 Identified operational and strategic benefits of optimizing cycle count process by spearheading
comprehensive review and analysis of existing cycle count methodology, process, and practices. Process
improvement is slated for 2011 implementation.
 Delivered $550K cost avoidance with 1.1M reduction in year-over-year fish loss within the Company (Fish
Departments and Stores) by leading project to compile and publish Fish Operations Manual, standardize all
tasks, establish consistent metrics and reporting, and improve processes.

Assistant General Manager, Newnan Distribution Center  2007 – 2009

Hand-picked to turn around three-shift receiving, replenishment, and fish departments of 900K SF corporate
distribution center. Led team of five direct reporting department managers, plus seven supervisors and 155 hourly
associates. Managed $5.5M annual labor budget and $3M yearly supplies budget.
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 Transformed new facility operations from 33% productivity levels and week-long delays in receiving to
achieve 21% and 34% increase in productivity in first and second six months respectively, 88.3% on-time
PO receiving, and improvement in receiving accuracy from 80% to 98.2%.
 Revitalized staff performance by restructuring management, supervisory, and associate teams, setting
expectations and standards, establishing group and individual accountability, and implementing
performance metrics.

General Manager, Brockport Distribution Center  2005 – 2007

Managed all operations of company’s only distribution center supporting online and catalog orders from base of
800K+ customers, as well as replenishment of all 700 retail locations nationwide selling StateLine Tack equine
brand. Led team of one assistant GM, four department managers, seven department supervisors, and 130
associates. Managed $6.5M annual operating budget.
 Turned around distribution center performance, transformed culture, and established accountability,
expectations, standards, and metrics. Resulted in reducing labor costs 5%, returns rate from 4% to 2.5%, in-
transit times by up to 2 full days, backorders as a percent to sales from 16.2% to 9.3%, and increasing
customer fill rate from 99.79% to 99.85%, productivity by 18%, replenishment order accuracy from 98.3% to
99.7%, and associate retention from 70% to 80.4%.
 Played key role in transitioning StateLine Tack equine brand to new ownership, PetsUnited, by design,
planning, and executing product and facility equipment transfer.
 Designed, planned, and executed efficient transfer and management of online and catalog inventory to
Third Party Service Provider’s Kentucky facility.
 Maintained productivity levels and positive morale among employees impacted by sale of StateLine
Tack and outsourcing of online/catalog operation by clearly communicating all available unemployment
benefits and providing assistance in writing resumes, seeking employment, and honing interviewing skills.

ONEIDA – Oneida, NY 2002 – 2004

Executive Director of Distribution
Directed operations of four domestic distribution centers including two Foreign Trade Zones, forwarders, and
brokers. Managed $26M freight budget and $20M operating budget annually. Led direct reporting team of four GMs
and one Corporate Transportation Manager, plus ~420 indirect reporting managers, supervisors, and associates.
 Accelerated transit times, improved visibility throughout container movement, contained costs, and built
credibility with customers by designing and directing integration of Lead Logistics Provider to manage all
international inbound activities.
 Deferred $9.8M in annual duty payments by leading Buffalo, NY distribution center in obtaining Foreign
Trade Zone certification.
 Delivered $1.6M in annual savings by revising Corporate Vendor Compliance Manual to include
guidelines for maximizing container cube utilization and consolidating less-than-container shipments.
 Saved $1.1M in annual costs by reducing headcount 20% via implementation of performance metrics.

RUNNING PRESS BOOK PUBLISHERS – Philadelphia, PA 1995 – 2002

Director of Distribution  1999 – 2002
Promoted from Distribution Manager (1995-1999) to direct all supply chain operations, encompassing design,
implementation, and management of distribution policies/procedures, inventory allocation/control, freight
management/auditing, and world class customer service. Managed operation of one U.S. distribution center and
monitored performance of third party distributor in Canada. Led team of one operations manager, two supervisors,
and 36 hourly associates. Controlled $4M annual operating budget.
 Improved packaging criteria and distribution performance, while reducing costly chargebacks
throughout supply chain by establishing alliance and partnerships.
 Accelerated customer deliveries, increased fill rates, eliminated $250K in excess inventory, and delivered
15% increase in sales revenue by redesigning Canadian distribution network.
 Played key role in successful transition to new ownership by developing and implementing customer
service and distribution transition plans.
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Additional experience as Retail Operations Manager with The Eagle’s Eye, Operations Manager with CVS/Mark
Steven, and Distribution Center Manager with Thomas & Betts Corporation.

EDUCATION & MILITARY SERVICE

Bachelor of Science in Business Administration  UNIVERSITY OF DELAWARE IN NEWARK, DE
United States Army Captain