Knowledge Transfer Offerings

SAP Solution Manager 7.2

Dr. Liane Will, Digital Business Services, SAP SE
January, 2017
SAP Solution Manager Knowledge Resources

Available Learning Resources

From Interest to Expert Knowledge
SAP SAP
SAP Media SAP SAP ES SAP SAP Help
YouTube SAP.com Support Demo
Books Center Community Academy Education Portal
Portal Systems

Management Public Overview Introduction SAP Solution SAP Solution

Competence Videos & Publications Information Manager Manager
Playlists Homepage Media Center
(Introduction) SAP Solution
Manager for Overview, Product Videos,
SAP S/4HANA Processes, System Demos,
Product and Tutorials
Release Info

SAP Solution System Life Expert Product

Core Manager Landscapes Sessions & Documentation
Competence Community e-Learnings
Private Application Help,
(Key Value Chains) Blogs & Evaluation EGI, MTE, Release Notes
Questions System (CAL), GDT, AIE, BP
Public Demo
System
Expert
Expert Technical Classroom
WIKIs
Expert Publications Documentation
Functional
Trainings*

Competence Monitoring and Installation, Areas Expert SMx

Operations with Upgrade, Content (Setup & Config),
(Functional Areas) SAP Solution Security Guides E2Ex (Functional
Manager Overview)

*) Planned availability Q1 2017

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Schedule Knowledge Transfer Products

Dec 2015 Jan 2016 Summer 2016 Jan 2017

Early Adoption Global Availability

Early
Knowledge
Transfer Guided EGIs Full Portfolio Classroom
Discovery 1. Upgrade to 7.2 EGI for 7.2 Training 7.2
Meet the Tutorials 2. Content Activation
Experts Experience 7.2
Best Practices comparison and
in Upgrading simulation
7.1è 7.2

Knowledge Transfer – Build up your knowledge and skills! i For more information on EKT at:
http://support.sap.com/ekt-soutionmanager

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Experience SAP Solution Manager 7.2 in CAL
Test-drive for a nominal fee in your own private cloud with personalization

SAP Solution Manager product management provides solutions in

SAP Cloud Appliance Library (CAL) for creating a preconfigured
demo instances or testing content activation.

With help of this prepared CAL solution you can setup Solution
Manager 7.2 instances preloaded with projects which you can use
for evaluation and activation testing.

On the basis of this CAL solution you need only an Amazon Web
Service (AWS) or Azure account to test drive an SAP Solution
Manager 7.2 instance. The trial version is free of charge for the
first 90 days. Afterwards SAP license and CAL agreements apply.

SAP CAL – Your highway to SAP Solution Manager 7.2 success! i For more information on CAL at:
http://cal.sap.com

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SAP Solution Manager Media Center
The library for all recorded SAP Solution Manager videos and demos
SAP Solution Manager Media Center
is divided into three different sections:
Ÿ Introduction
All need to know information about SAP Solution Manager will
Management Competence
be shown here. This content is focused on Management
Competence.

Ÿ Key Value Chains

Here you will find all system demos based on Key Value Chains Core Competence
(aligned with ITIL). This end-to-end demo content is primarily
focused on Core Competence.

Ÿ Functional Areas
Here you find all recordings to the SAP Solution Manager Expert Competence
processes about the different scenarios and functionalities.
This video content is primarily focused on Expert Competence.

Media Center – Videos & system demos on all competence levels. i For more information on Media Center at:
http://support.sap.com/solutionmanager >
Media Center

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SAP Enterprise Support Academy
Participate in live expert sessions or profit from self-learning content or replays

For more information on SAP Enterprise

Enterprise Support Academy – Learning content to your needs! i Support Academy at:
http://support.sap.com/esacademy

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Guided-Discovery Tutorial for 7.1/7.2
Recorded movie at its best powered by Workforce Performance Builder
One video in four episodes
Part 1 Part 2 Part 3 Part 4

Discover it for
Execution 7.2 yourself!
Execution 7.1 You can repeat the demonstrated
SAP Expert demonstrates the
Empowering SAP Expert demonstrates the same usage/activities/preparation steps on your own in a simulation of
steps in a prepared Solution Manager 7.2
SAP expert explains usage/activities/preparation steps
in a prepared SAP Solution Manager 7.2
the theory
using training SAP Solution Manager 7.1
materials

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 EGI Sessions for SAP Solution Manager 7.2
Multiday remote sessions with SAP experts in workshop-style
Planning Project& Process Test Suite Change Control Incident Service Custom Code Business Process Application Data Volume
Management Management Management Management Operations Operations Management

Data Volume
Business Process
SAP Solution Manager Test Management I: Change Control Incident and Problem System Monitoring & Management:
Content Activation 7.2 Configuration Validation Monitoring &
Roadmap SAP Test Suite Management I: CTS+ Management Reporting Methodology and
Stabilization
Infrastructure

Test Management II: Change Control End-User Experience

Incident and Problem Custom Development
Setup & Process Management Business Process Management II: Quality Job Management Monitoring Reporting
Management for VARs Management Cockpit
Change Analyzer Gate Management Analytics
Operations
Test Management III: Change Control Service Asset & Business Intelligence
Scope and Effort E2E Root Cause
Component Based Test Management III: Change Configuration Monitoring and
Technical Upgrade 7.2 Analyzer Analysis
Automation (CBTA) Request Management Management Troubleshooting

Change Control Mgmt Custom Code Lifecycle

IV: Change Request Management: Make SAP HANA Monitoring
Basic Configuration of Guided Procedures
Management Advanced Your Custom Code and Troubleshooting
SAP Solution Manager Functions Efficient

Roles & Authorization Integration Monitoring

Concept
Available
SAP Solution Manager
configuration for SAP
Available Q1/2017
Business Objects BI 4
Update planned

ALM Jump Start

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Accelerated Innovation Enablement
Expert on demand request for live sessions with SAP experts

If you are interested in further information about specific SAP Solution Manager functionality,
or if you still have follow-up questions after attending an EGI session or after a service delivery,
or if you require support in topics which are not covered by any service, you might be interested
in taking advantages of the AIE Expert on Demand service for SAP Solution Manager:

§ 1:1 session with a remote presentation

§ Flexible session scheduling
§ Direct interaction with an SAP expert
§ Available for many SAP Solution Manager topics

You can find more information about this new delivery format and about the entitlement on the
SAP Enterprise Support Academy web page. To make use of this service simply click on the link
and order it. We recommend to submit your questions to our experts in advance.

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Planned Classroom Trainings for SAP Solution Manager 7.2
How to Configure How to Use

Portfolio & Project

E2E040 : Manage Digital Transformation with

Management
S/4HANA with SAP Solution Manager

Solution Documentation & E2E600

Implementation Projects
Implementation
Incident, Problem & SM250 Setup ITSM
Request Management
SM255 Setup Change
Management
Change, Test & E2E200 Change Control E2E220
Management Test Management
Release Management
E2E300 Business
Business Process Process Integration and
Operations Automation

Application SM100 Operations and E2E110 Application E2E120

Configuration Operations System Monitoring
Operations
For more information on SAP Education

i at: https://training.sap.com/g/en/courses-
and-curricula/solution-manager

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Knowledge Transfer Products for HANA Operations
Basic and Introduction How to Configure How to Use

HA200
SAP Training HA100 HANA Installation & Administration
Class Room Trainings Key concepts, architecture, landscape, Installation, Migration,
Center modeling, HANA Studio trouble shooting, operations,
Performance Management

Monitoring&
Advanced Monitoring
Troubleshooting
Enterprise Expert Guided
Implementation Data Administration &
Support Operations
Academy
Make Your Custom Code
Data Modelling
Ready

Premium Onsite Workshops System Administration HANA

Introduction to key concepts, Architecture
Engagement Typical administrative tasks and customer specific adoption
Best Practices in Maintenance and Monitoring
Customers
Security aspects

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Further Information on SAP Solution Manager

General overview
http://support.sap.com/solutionmanager
Focused solutions overview
http://support.sap.com/focused
Documentation
http://help.sap.com/solutionmanager72
Learning Maps and Guided Discovery Tutorials
http://support.sap.com/ekt-solutionmanager
SCN
https://wiki.scn.sap.com/wiki/display/SM/Solution+Manager+Home
Discussions
https://scn.sap.com/community/it-management/alm/solution-manager
Prepare today
https://wiki.scn.sap.com/wiki/display/SM/SAP+Solution+Manager+7.2+Content+Activation
Technical info
https://apps.support.sap.com/sap/support/pam?hash=pvnr%3D01200615320900006067%26pt%3Dg%257Cd

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 Thank you.

SAP Solution Manager

Product Management & Services

Digital Business Services, SAP SE

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 SAP DIGITAL BUSINESS SERVICES
We Create Digital Businesses

www.sap-digital-business-services.com

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