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14-56 COPYRIGHT © 1999 CANON INC. CANON 405/335 REV.0 JAN. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON)
CHAPTER 14 TROUBLESHOOTING
SSR 9 Are 6-7 and 7-8 of the SSR YES Replace the SSR. At this
shorted? time, check to make sure
that the harness around the
SSR is not trapped.
Relay 10 Replace the relay. Is the problem YES Replace the relay.
DC controller 11 corrected? YES End.
PCB
Image processor NO Replace the image
PCB processor PCB.
COPYRIGHT © 1999 CANON INC. CANON 405/335 REV.0 JAN. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON) 14-57
CHAPTER 14 TROUBLESHOOTING
14-58 COPYRIGHT © 1999 CANON INC. CANON 405/335 REV.0 JAN. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON)
CHAPTER 14 TROUBLESHOOTING
4 E004 (The SSR has a short circuit, or the heater relay has an error.)
COPYRIGHT © 1999 CANON INC. CANON 405/335 REV.0 JAN. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON) 14-59
CHAPTER 14 TROUBLESHOOTING
14-60 COPYRIGHT © 1999 CANON INC. CANON 405/335 REV.0 JAN. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON)
CHAPTER 14 TROUBLESHOOTING
0V
H2_ERR 15
H2_D 14
H1_D 13 J114-B
H1_ERR 12
11
J405 0V
RELAY_D 11 J104-B
12
J447 J447
FT32
FT33
J12
SSR1 RL1
6-7 and 8 7 6
7-8 shorted: NG F18 F19
J497 2 1 3 J498 1 2
J497 2 1 3 J498 1 2
To door switch
DC controller
ET2 PCB
ET1
MAIN
SUBN
HOT
AC
DC
COPYRIGHT © 1999 CANON INC. CANON 405/335 REV.0 JAN. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON) 14-61
CHAPTER 14 TROUBLESHOOTING
14-62 COPYRIGHT © 1999 CANON INC. CANON 405/335 REV.0 JAN. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON)
CHAPTER 14 TROUBLESHOOTING
COPYRIGHT © 1999 CANON INC. CANON 405/335 REV.0 JAN. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON) 14-63
CHAPTER 14 TROUBLESHOOTING
14-64 COPYRIGHT © 1999 CANON INC. CANON 405/335 REV.0 JAN. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON)
CHAPTER 14 TROUBLESHOOTING
M2D: DC-CON>P005-bit14
M2LCK: DC-CON>P003-bit2
Counter 1
Fixing motor 480 ½ Main motor
(approx.) CNT
M1 J73
M2
1 2
M
J42 J9
J48
1 2 3 4 5 6 7 3 4
J408 1 2
DC-CON>P003-bit0
STBY [1], in rotation [0]
J406 DC-CON>P005-bit0
STBY [1], in rotation [0]
J441A
J402A
M1LCK
CN1D✽
M2D✽
M2LK
M1D
24V
0V
5V
5V
0V
1 2 J444
J115A J102-B
J442
12
11
10
9
10
11
12
13
14
1
2
3
4
5
6
7
8
9
DC controller PCB
J101 (DC driver)J113-A
J105
1 2 J443
J111 1 2
1 2 3 4 5 1 2 3 4
J442
1 2
5
6
7
Check for
24VU
24VU
24VU
24VU
VSS
38VU
-12V
VSS
VSS
VSS
5.1V
VSS
VSS
VSS
continuity.
15V
RXD1*
TXD0*
1 2 3 4 5 1 2 1 2 1 2 3 4 5 6 7 8
J203 J204
0V
J601 J600
Low-voltage
power supply Composite power supply
PCB PCB
16
15
14
J714-A
COPYRIGHT © 1999 CANON INC. CANON 405/335 REV.0 JAN. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON) 14-65
CHAPTER 14 TROUBLESHOOTING
10 E043
Side deck driver 2 Replace the side deck driver PCB. YES End.
PCB Is the problem corrected?
Deck main motor 3 Replace the deck main motor YES End.
(M101) (M101) of the side paper deck. Is
Image processor the problem corrected? NO Check the harness from
PCB (machine the machine's IP PCB to
side) the motor; if normal,
replace the IP PCB.
11 E051 (The horizontal registration home position detection mechanism has a fault.)
14-66 COPYRIGHT © 1999 CANON INC. CANON 405/335 REV.0 JAN. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON)
CHAPTER 14 TROUBLESHOOTING
Horizontal registration
paper sensor
PS 10
Horizontal
J52
registration motor
M9
J429
M
DC-CON>P004-bit11 J29
J416
J424A
6 SIDE_B✽
4 SIDE_A✽
5 SIDE_B
3 SIDE_A
8 PS14S
2 +24V
1 -24V
7 0V
J102-A
DC controller PCB
J105 J101
(DC driver) J111
1 2 3 4 5 1 2 1 2 3 4
24VU
24VU
VSS
38VU
VSS
-12V
5.1V
VSS
VSS
VSS
15V
1 2 3 4 5 1 2 1 2 1 2
J601 J203 J204
J600
Low-voltage Composite
power supply PCB power supply PCB
COPYRIGHT © 1999 CANON INC. CANON 405/335 REV.0 JAN. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON) 14-67
CHAPTER 14 TROUBLESHOOTING
14-68 COPYRIGHT © 1999 CANON INC. CANON 405/335 REV.0 JAN. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON)
CHAPTER 14 TROUBLESHOOTING
(J721)
(J722)
DIMM
DIMM
Image processor PCB
J714-A
9
8
7
6
5 PREQ
PACK
PSO
PSI
12
13
14
15
16
J113-A DC controller PCB
(DC driver)
J103-A J103-B J111
1 2 3 4
1 12
2
3
4
5
6
7
Check
continuity.
PSO➝
Check for
PSI ➝
PREQ
PACK
disconnection.
24VU
24VU
VSS
VSS
12
11
10
9
8
7
6
12 1 2 1 2
J209-A J203 J204
J209-B
J205
PRIMARY 3
2
DEVELOP 1
TRANSFER
Figure 14-404
COPYRIGHT © 1999 CANON INC. CANON 405/335 REV.0 JAN. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON) 14-69
CHAPTER 14 TROUBLESHOOTING
14-70 COPYRIGHT © 1999 CANON INC. CANON 405/335 REV.0 JAN. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON)
CHAPTER 14 TROUBLESHOOTING
Check wiring
(to make sure that
wiring is not to the 5V
BD
OV
light-receiving face).
Check for
Check continuity. Check for disconnection.
disconnection.
1 2 3 4
J708 A16 B16
J717
Image processor PCB
J706
40
39
38
37
Check for
Check continuity.
disconnection.
VSS
FROMIP-HSYNC
5V
FROMCCD-HSYNC
Check continuity.
1
2
3
4
J301
CCD PCB
COPYRIGHT © 1999 CANON INC. CANON 405/335 REV.0 JAN. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON) 14-71
CHAPTER 14 TROUBLESHOOTING
14-72 COPYRIGHT © 1999 CANON INC. CANON 405/335 REV.0 JAN. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON)
CHAPTER 14 TROUBLESHOOTING
Laser scanner
Low-voltage PCB motor
J445 1 2 3
VSS
J600
3 4
M4 M
J603 38V
1 2 3 4 J46
4 3 2 1
M4LCK
M4D
0V
J104-A 1 2 3
DC controller PCB
J440
5
6
7
RXD1*
TXD0*
Check disconnection.
0V
5.1V
3.4V
VSS
VSS
Check continuity. 16
15
14
1 2 3 4
J701
J714
Image processor PCB
COPYRIGHT © 1999 CANON INC. CANON 405/335 REV.0 JAN. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON) 14-73
CHAPTER 14 TROUBLESHOOTING
14-74 COPYRIGHT © 1999 CANON INC. CANON 405/335 REV.0 JAN. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON)
CHAPTER 14 TROUBLESHOOTING
DC controller PCB
J103
A12 B12
7
Check continuity. PSO ➝
11
10
A12 B12
J209
COPYRIGHT © 1999 CANON INC. CANON 405/335 REV.0 JAN. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON) 14-75
CHAPTER 14 TROUBLESHOOTING
While this code is on, the keys on the control panel are locked and the Wait message is
indicated.
This code is indicated only on the Error History screen in service mode.
14-76 COPYRIGHT © 1999 CANON INC. CANON 405/335 REV.0 JAN. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON)
CHAPTER 14 TROUBLESHOOTING
J1
M
J28
J401
J28
at the home position,
about 5 VDC.
PS1S
GRN
CRG
RED
BLU
BLK
0V
5V
Check for
disconnection.
4
5
6
1
2
3
4
5
J112-B J116
J113-A J113-B
1
2
3
6
J113-A19
GARESET
SCANCW*
SCAN-HP
about 0 VDC.
0V
15
20
19
18
J714-A2
J714-A J714-B
COPYRIGHT © 1999 CANON INC. CANON 405/335 REV.0 JAN. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON) 14-77
CHAPTER 14 TROUBLESHOOTING
14-78 COPYRIGHT © 1999 CANON INC. CANON 405/335 REV.0 JAN. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON)
CHAPTER 14 TROUBLESHOOTING
Intensity sensor
MT9 FL1 MT7
J45
MT10 MT8
1 23 4 5 J432
J91
J432
J91
12345
12345 CCD PCB
J90 J425
J301
During J90 J425
1 12345
pre-heating,
1
2
3
4
2 Check continuity
VSS
FROMIP-HSYNC 39
5V
FROMCCD-HSYNC 37
about 3
4
4.5 VDC 5 J427
When ON, J208
J427
about
5 FLSS
6 15V
3 -12V
0
2.3 VDC
Check continuity
About 0.4 VDC
40
38
4
J112-A J113-A
14 FLSSET 7 J706
Composite J209 3 PFLPWM 10
J103
13 FLPWM 8 Check for
J714-A
power supply 4 PFLPH 9 12 FLPH 9
disconnection.
PCB Image
About 2.8➝1.1VDC About 2.8➝1.1VDC
(OFF) (ON) (OFF) (ON) processor
J203
DC controller PCB PCB
VSS 1 J708
24VR 2
3 1 2 3 4
VSS 4
24VU J111
5V
BD
J204 OV
4 3 2 1
J510
BD PCB
COPYRIGHT © 1999 CANON INC. CANON 405/335 REV.0 JAN. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON) 14-79
CHAPTER 14 TROUBLESHOOTING
E243 (The communication between the control panel and the image
20 processor PCB has a fault.)
14-80 COPYRIGHT © 1999 CANON INC. CANON 405/335 REV.0 JAN. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON)
CHAPTER 14 TROUBLESHOOTING
J901
A15 B15
A15
A14
B15
B14
B13
B12
VSS
PANEL-RXD
VSS
PANEL-TXD
5V
PANEL-RST*
A1
A2
B1
B2
B3
B4
A15 B15
J710
COPYRIGHT © 1999 CANON INC. CANON 405/335 REV.0 JAN. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON) 14-81
CHAPTER 14 TROUBLESHOOTING
14-82 COPYRIGHT © 1999 CANON INC. CANON 405/335 REV.0 JAN. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON)
CHAPTER 14 TROUBLESHOOTING
A20 B20
10
PZC
11
A20 B20 J113
DC controller PCB
J103
8A12
PZC
5 B12
A12 B12
J209
COPYRIGHT © 1999 CANON INC. CANON 405/335 REV.0 JAN. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON) 14-83
CHAPTER 14 TROUBLESHOOTING
24 E601 (The communication between the SCSI board and the machine has a fault.)
14-84 COPYRIGHT © 1999 CANON INC. CANON 405/335 REV.0 JAN. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON)
CHAPTER 14 TROUBLESHOOTING
COPYRIGHT © 1999 CANON INC. CANON 405/335 REV.0 JAN. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON) 14-85
CHAPTER 14 TROUBLESHOOTING
29 E677 (The communication between the printer board and the machine has a fault.)
30 E710 (The IPC communication chip on the image processor PCB has a fault.)
14-86 COPYRIGHT © 1999 CANON INC. CANON 405/335 REV.0 JAN. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON)
CHAPTER 14 TROUBLESHOOTING
35 E717 (The communication with the copy data controller has a fault.)
36 E803 (The output voltage of the composite power PCB has a fault.)
COPYRIGHT © 1999 CANON INC. CANON 405/335 REV.0 JAN. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON) 14-87
CHAPTER 14 TROUBLESHOOTING
14-88 COPYRIGHT © 1999 CANON INC. CANON 405/335 REV.0 JAN. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON)