Annova VoLTE Analytics KPI Reference Guide

CHAPTER 0
VOLTE ANALYTICS KPI

CHAPTER 0
REFERENCE GUIDE
Release 10.0
October 2017
Part Number SW-VOLTE_BLD1
Revision 01
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Contents
About This Guide
Important Notice ................................................................................................................................................. i
Intended Audience .............................................................................................................................................. i
Conventions Used in This Guide ........................................................................................................................ii
Getting Help ........................................................................................................................................................ii
Chapter 1: Overview
Using KPIs for Network Quality Monitoring .............................................................................................. 1-1
Chapter 2: VoLTE Key Performance Indicators (KPIs)

Registration KPIs ............................................................................................................................................ 2-2
Registration Success .........................................................................................................................2-2
Registration Failure ...........................................................................................................................2-3
Percentage of Successful Registration ..............................................................................................2-3
Percentage of Failed Registration .....................................................................................................2-3
Call KPIs ......................................................................................................................................................... 2-4
Successful Call Attempt .....................................................................................................................2-4
Failed Call Attempt ............................................................................................................................2-4
Call Duration ......................................................................................................................................2-4
Active Call ..........................................................................................................................................2-5
Dropped Call ......................................................................................................................................2-5
Oneway Call ......................................................................................................................................2-5
No Media Call ....................................................................................................................................2-6
Media Gap Call ..................................................................................................................................2-6
Percentage of Successful Calls .........................................................................................................2-6
Percentage of Failed Call Attempts ...................................................................................................2-7
Percentage of Dropped Calls ............................................................................................................2-7
Percentage of Oneway Calls .............................................................................................................2-7
Percentage of No Media Calls ...........................................................................................................2-7
Percentage of Media Gap Calls .........................................................................................................2-8
Percentage of Uplink VoLTE Packet Loss .........................................................................................2-8
Percentage of Downlink VoLTE Packet Loss ....................................................................................2-8
Uplink Jitter ........................................................................................................................................2-8
Downlink Jitter ...................................................................................................................................2-9
Average MoS .....................................................................................................................................2-9
MoS Satisfaction Rate .......................................................................................................................2-9
Downlink Post Dial Delay ................................................................................................................2-10
Uplink Post Dial Delay .....................................................................................................................2-10
Downlink Next Hop Delay ................................................................................................................2-10
Uplink Next Hop Delay ....................................................................................................................2-10
Successful IW Call ...........................................................................................................................2-11
Failed IW Call ..................................................................................................................................2-11
Percentage of Successful IW Calls .................................................................................................2-11
Percentage of Failed IW Calls .........................................................................................................2-12
Other KPIs .................................................................................................................................................... 2-12
Unique Visitors ................................................................................................................................2-12
Signaling Events ..............................................................................................................................2-12
1
Appendix A: KPI Extract Fields
Appendix B: Mapping Dimension/Attribute

to 3GPP MO Classes
2
Tables
2.1 List of VoLTE KPIs ............................................................................................................................. 2-1
A.1 VoLTE KPI Extract Fields ...................................................................................................................A-1
A.2 S11 KPI Extract Fields........................................................................................................................A-3
B.1 Mapping of Dimensions/Attribute to 3GPP MO Classes ....................................................................B-1
Network Performance Management and KPI Guide 1

2
About This Guide
This guide describes the supported key performance indicators (KPIs) and performance management (PM)
statistics available on the Anova Data platform.
For... Refer to...
Description of KPIs. Chapter 1, Overview
Detailed information about available Volte KPIs. Chapter 2, VoLTE Key Performance Indicators (KPIs)
List and description of KPI extract fields. Chapter A, KPI Extract Fields
Shows the mapping of dimension/attributes to MO Appendix B, Mapping Dimension/Attribute to 3GPP MO Classes

classes.
Important Notice
Note: As you perform the procedures described in his guide, you will notice that some software
modules display the Movik Networks logo. All Movik products are part of the Anova Data product
family.
Intended Audience
This guide is intended for network operators and system administrators. A good understanding of IP Multimedia
Subsystems (IMS) and Long-Term Evolution (LTE) technologies are required in order to use the product, and to
understand the terms and concepts used in this guide.
VoLTE Analytics KPI Reference Guide i

Conventions Used in This Guide
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These conventions are summarized below:
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Notation Description
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the reference location, which can be either a section within the
guide or a URL link.
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environment variables.
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Bold Text Denotes menu items, button names, tab names, and screen names.
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Getting Help
For additional support, contact Anova Data using one of the following methods:
Method Contact Information
email support@anovadata.com
World Wide Web www.anovadata.com
ii VoLTE Analytics KPI Reference Guide

Anova Data Confidential and Proprietary
C H A P T E R
1
Overview
Anova Data provides industry-standard key performance indicators (KPIs) and value-add aggregate VoLTE KPIs to
measure network activity and enable you to isolate issues within your network.
Using the information provided by the KPIs, you can perform actions including the following:
• proactively managing network services
• troubleshooting issues in real-time
• understanding the root causes of customer issues. .
Using KPIs for Network Quality Monitoring

When using KPIs to monitor network quality, you can evaluate the absolute value of the KPIs and compare the
results against other networks or with reference values. You can also use the KPIs to evaluate network usage trends
and the changes of the KPIs.
The value of a KPI can change for several reasons, including the following:
• Changes in the network configuration.
Typically, changes in the network configuration are indicated by a sudden change in the KPI value. These
sudden changes may be caused by:
• Network node faults which affect the surrounding areas
• New nodes integrated into the network
• Parameter changes (including the activation of new features)
Occasionally, the variation in KPI values can be more gradual, for example, when the network change is
related to a progressive rollout activities.
VoLTE Analytics KPI Reference Guide 1-1

• Changes in the local traffic level

In most cases, the increase in the local traffic level is gradual and produces a gradual effect on the KPIs. The
KPI trend, in this case, is usually visible in weekly or monthly observation periods.
However when the load exceeds some thresholds the effect could produce a sudden degradation of the KPIs
during the most loaded hours of the day, alternated with more stable periods.
Special events, such as stadium events, public celebrations, public holidays, etc, can also generate peaks of
traffic.
• Changes in user behavior
User behavior can differ or change under the following conditions:
• During the work week and on the weekends.
• As a result of the introduction of new services or new applications/UEs.
• New usage offering by carriers.
• Environmental changes, such as the weather..
1-2 VoLTE Analytics KPI Reference Guide

C H A P T E R
2
VoLTE Key Performance Indicators (KPIs)
VoLTE KPIs provide insight into VoLTE performance. Table 2.1 lists and categorizes all VoLTE KPIs.
For a list of all attributes that may be included in VoLTE KPIs, see Appendix A, KPI Extract Fields
Table 2.1 List of VoLTE KPIs

Category KPI Name
Registration KPIs Registration Success

Registration Failure
Percentage of Successful Registration
Percentage of Failed Registration
Call KPIs Successful Call Attempt
Failed Call Attempt

Active Call
Dropped Call
Oneway Call
No Media Call
Media Gap Call
Percentage of Successful Calls
Percentage of Failed Call Attempts
Percentage of Dropped Calls
Percentage of Oneway Calls
Percentage of No Media Calls
Percentage of Media Gap Calls

Table 2.1 List of VoLTE KPIs

Category KPI Name
Percentage of Uplink VoLTE Packet Loss
Percentage of Downlink VoLTE Packet Loss
Uplink Jitter
Downlink Jitter
Average MoS
MoS Satisfaction Rate
Downlink Post Dial Delay
Uplink Post Dial Delay
Downlink Next Hop Delay
Uplink Next Hop Delay
Successful IW Call
Failed IW Call
Percentage of Successful IW Calls
Percentage of Failed IW Calls
Other KPIs Unique Visitors
Signaling Events
Registration KPIs
Registration Success
Description: Counts the number of successful registrations.
Logical Formula: Unique Call-Id count with REGISTER with successful response such as
200 OK. Successful responses are defined by configurable rules table and
enumerated in VoLTE Performance -> Signaling -> Signaling Events.
Measurement Dimension: APN, Device, Subscriber, Cells, Media, CSCF, Gateways, Signaling
Events
Measurement Unit: Integer
Measurement Type: Count

Registration Failure
Description: Counts the number of failed registrations.
Logical Formula: Unique Call-Id count with REGISTER with failed response with non 200
OK response code except 401 and 423. Failed responses are defined by
configurable rules table and enumerated in VoLTE Performance -> Signal-
ing -> Signaling Events.
Events
Percentage of Successful Registration

Description: Ratio of successful registrations over all registration attempts.
Logical Formula: Percentage of Sum (Successful Registrations) divided by Sum (Successful
Registrations + Failed Registrations).
Events
Measurement Unit: Percentage
Measurement Type: Ratio
Percentage of Failed Registration

Description: Ratio of failed registrations over all registration attempts.
Logical Formula: Percentage of Sum (Failed Registrations) divided by Sum (Successful Reg-
istrations + Failed Registrations).
Events

Call KPIs
Successful Call Attempt

Description: Counts the number of successful call attempts.
Logical Formula: Unique Call-Id count for INVITE with StatusCode = 200, 410, 480, 486,
487, 91, 93, 98. Only specific reason codes within 4xx responses are con-
sidered as SUCCESS. Successful responses are defined by configurable
rules table and enumerated in VoLTE Performance -> Signaling -> Signal-
ing Events.
Events
Failed Call Attempt

Description: Counts the number of failed call attempts.
Logical Formula: Unique Call-Id count for INVITE with failed response such as 3xx, 5xx,
and certain 4xx. All the reason codes within 4xx responses except those
considered as SUCCESS are counted for FAILED attempts. Failed
responses are defined by configurable rules table and enumerated in
VoLTE Performance -> Signaling -> Signaling Events.
Events
Call Duration
Description: Duration of a successful VoLTE Call.
Logical Formula: Average time between start of INVITE to the response of BYE for success-
ful calls.
Events
Measurement Unit: Millisecond
Measurement Type: Mean

Active Call
Description: Counts the number of active calls.
Logical Formula: Unique Call-Id count for any successful INVITE, BYE, or DATA. Active
calls are defined by configurable rules table and enumerated in VoLTE Per-
formance -> Signaling -> Signaling Events.
Events
Dropped Call
Description: Counts the number of dropped calls.
Logical Formula: Unique Call-Id count for INVITE with (StatusCode = 93 or 98), BYE with
(StatusCode = 90) or DATA with (StatusCode = 93). Dropped responses are
defined by configurable rules table and enumerated in VoLTE Performance
-> Signaling -> Signaling Events.
Events
Oneway Call
Description: Counts the number of calls with no media traffic in either the upstream or
downstream direction, but not both.
Logical Formula: Unique Call-Id count for DATA records with RTP packets in one direction
only (i.e., audio in uplink only or downlink only) ((downlinkaudioflag = 1
AND uolinkaudioflag = 0) OR (downlinkaudioflag = 0 AND uplinkaudio-
flag = 1)).
Events

No Media Call
Description: Counts the number of calls with no media traffic in either direction.
Logical Formula: Unique Call-Id count for DATA records with no RTP packets in both the
uplink and downlink. (downlinkaudioflag = 1 AND uplinkaudioflag = 1)
Events
Media Gap Call

Description: Counts the number of calls with one or more media gaps.
Logical Formula: Unique Call-Id count for RTP streams with (uplinkmediacount > 0 OR
downlinkmediagapcount > 0). Media gap is flagged if no RTP and RTCP
packets are observed for more than 5 seconds (configurable) for calls in
connected state (INVITE-200OK).
Events
Percentage of Successful Calls

Description: Ratio of successful call attempts over total call attempts.
Logical Formula: Percentage of Sum (Successful Call Attempts) divided by Sum of (Failed
Call Attempts + Successful Calls).
Events

Percentage of Failed Call Attempts

Description: Ratio of failed call attempts over total call attempts
Logical Formula: Percentage of Sum(Failed Call Attempts) divided by Sum(Failed Call
Attempts + Successful Calls).
Events
Percentage of Dropped Calls

Description: Ratio of calls with a drop over active calls.
Logical Formula: Percentage of Sum(Dropped Calls) divided by Sum(Active Calls).
Events
Percentage of Oneway Calls

Description: Ratio of oneway calls over active calls.
Logical Formula: Percentage of Sum(Oneway Calls) divided by Sum(Active Calls).
Events
Percentage of No Media Calls

Description: Ratio of no media calls over active calls.
Logical Formula: Percentage of Sum(NoMedia Calls) divided by Sum(Active Calls).
Events

Percentage of Media Gap Calls

Description: Ratio of calls with at least one media cgap over active calls.
Logical Formula: Percentage of Sum(MediaGap Calls) divided by Sum(Active Calls).
Events
Percentage of Uplink VoLTE Packet Loss

Description: Percentage of RTP packets lost in the uplink direction.
Logical Formula: Sum(UL Lost Packets) divided by Sum(UL Expected Packets).
Measurement Dimension: APN, Device, Subscriber, Cells, Media, CSCF, Gateways
Percentage of Downlink VoLTE Packet Loss

Description: Percentage of RTP packets lost in the downlink direction.
Logical Formula: Sum(DL Lost Packets) divided by Sum(DL Expected Packets).
Uplink Jitter
Description: Average jitter in the uplink traffic over the VoLTE call duration.
Logical Formula: Sum(UL Interarrival Measurements) divided by Count(UL Interarrival
Measurement).
Measurement Unit: Milliseconds

Downlink Jitter
Description: Average jitter in the downlink traffic over the VoLTE Call duration.
Logical Formula: Sum(DL Interarrival Measurements) divided by Count(DL Interarrival
Measurement).
Average MoS
Description: Average MOS score of the combined upstream and downstream MOS
scores for all given event measurements.
Logical Formula: Sum(Upstream_MOS + Downstream MOS) divided by (Count Upstream
MOS + Count Downstream MOS).
Measurement Unit: Float
MoS Satisfaction Rate

Description: The satisfaction rate is calculated from the MOS Satisfaction Index (MSI),
as the sum of MSI 4 or 5, over the sum of all MSIs. MSI is mapping of
G.107 based on the 5 scores of User Satisfaction, 5 being “very satisfied”,
and 1 being “nearly all users dissatisfied”.
Logical Formula: Number of RTP uplink scores and RTP downlink scores with MOS 4 and 5
divided by Number of RTP uplink scores and RTP downlink scores with
MoS 1 thru 5.

Downlink Post Dial Delay

Description: Amount of time elapsed between initiating a call and receiving ring-back
for Mobile Terminated calls.
Logical Formula: Time between INVITE and the 18x response for Mobile Terminated Calls.
Uplink Post Dial Delay

Description: Amount of time elapsed between initiating a call and receiving ring-back
for Mobile Orignated calls.
Logical Formula: Time between INVITE and the 18x response for Mobile Originated Calls.
Downlink Next Hop Delay

Description: Amount of time elapsed between initiating a call and receiving a provi-
sional response from the adjacent network element for Mobile Terminated
calls.
Logical Formula: Delay between INVITE and 100 response for Mobile Terminated calls
Uplink Next Hop Delay

Description: Amount of time elapsed between initiating a call and receiving a provi-
sional response from the adjacent network element for Mobile Originated
calls.
Logical Formula: Delay between INVITE and 100 response for Mobile Orginated calls

Successful IW Call
Description: Counts the number of successful call attempts with SRVCC interworking.
Logical Formula: Unique transactions of either SRVCC or CSFB procedure with successful
response such as GTP-C 16. Successful responses are defined by configu-
rable rules table and are enumerated in VoLTE Performance -> Signaling ->
Signaling Events.
Failed IW Call
Description: Counts the number of failed call attempts with SRVCC interworking.
Logical Formula: Unique transactions of either SRVCC or CSFB procedure with failed
response. Failed responses are defined by configurable rules table and are
enumerated in VoLTE Performance -> Signaling -> Signaling Events.
Percentage of Successful IW Calls

Description: Ratio of successful internetworking calls over all interworking call
attempts.
Logical Formula: The percentage of Sum(Successful Interworking) divided by Sum (Suc-
cessful Interworking + Failed Interworking).

Percentage of Failed IW Calls

Description: Ratio of failed internetworking calls over all interworking call attempts.
Logical Formula: The percentage of Sum(Failed Interworking) divided by Sum (Successful
Interworking + Failed Interworking).
Other KPIs
Unique Visitors
Description: Count of unique subcribers by IMSI initiating any VoLTE transaction (e.g.
REGISTER, INVITE, etc).
Logical Formula: The count of unique IMSIs.
Signaling Events
Description: Count of signaling transaction received from underlying protocol via data
sources (e.g. XDRs, etc) including SIP, Sv, Sgs.
Logical Formula: The count of records received.

A
A P P E N D I X
KPI Extract Fields
VoLTE KPIs provide insight into VoLTE performance. This chapter identifies the KPI extract fields. Table
A.1 lists and describes all fields that may be included in VoLTE KPIs. Table A.2 lists and describes all fields
that may be included in S11 KPIs.
Contact Anova Data Support if attributes and/or metrics are required.
Table A.1 VoLTE KPI Extract Fields

KPI Extract Fields Description
cell_name Cell Name (mcc-mnc-cellSite-cellID)
time_key Timestamp
count_reg_session_setup Count of successful SIP Registrations
perc_success_registrations Percentage of Successful Registrations (Successful Register /

(Successful Register+Failed Register))"
avg_reg_session_setup_time Average Registration setup time (REGISTER - 200OK)
count_success_call_attempts Count of Successful Call Attempts
perc_success_call_attempts (Percentage of Successful Call Attempts (Successful Call

Attempts / (Sucessful Call Attempts + Failed Call Attempts))
perc_fail_call_attempts (Failed Call Attempts / (Sucessful Call Attempts + Failed Call

Attempts))
count_active_calls Count of Active Calls
call_completion_rate Percentage of calls completed. Computed as (100 - % of Dropped

Calls / Active Calls)
perc_one_way_call Percentage of one-way calls. Computed as (One-way calls /

Active Calls)
VoLTE Analytics KPI Reference Guide A-1

Table A.1 VoLTE KPI Extract Fields

KPI Extract Fields Description
perc_no_media_call Percentage of no-media calls. Computed as (No-media calls /

Active Calls)
perc_media_gap_call Percentage of calls with media gaps. Computed as (media gap

calls / Active Calls)
count_ul_post_dial_delay Count of uplink post-dial delay (INVITE to 18x response)

samples.
avg_ul_post_dial_delay Average of uplink post-dial delay (in msec).
count_dl_post_dial_delay Count of downlink post-dial delay (INVITE to 18x response)

samples.
avg_dl_post_dial_delay Average of downlink post-dial delay (in msec).
count_mos_ul Count of uplink MoS samples.
avg_mos_ul Count of uplink MoS
count_mos_dl Count of downlink MoS samples.
avg_mos_dl Count of downlink MoS
count_rtt_dl Count of downlink next-hop delay (INVITE to 100 response)

samples.
avg_rtt_dl Average of downlink next-hop delay (in msec)
count_rtt_ul Count of uplink next-hop delay (INVITE to 100 response) samples.
avg_rtt_ul Average of uplink next-hop delay (in msec)
mouth_to_ear_delay Approximated as sum of RTP RTT for the RAN side and core side
(sum of half the RTP RTT for the RAN side and the core side for
each of the originating and terminating call legs ).
count_ul_rtp_pkts Count of uplink RTP packets
perc_ul_rtp_packet_loss (Uplink RTP pacekts lost / Expected uplink RTP Packets)
count_dl_rtp_pkts Count of downlink RTP packets
perc_dl_rtp_packet_loss (Downlink RTP pacekts lost / Expected downlink RTP Packets)
count_ul_jitter Count of uplink Jitter samples
avg_ul_jitter Average of uplink Jitter (msec)
count_dl_jitter Count of downlink Jitter samples
avg_dl_jitter Average of downli+A1:B35nk Jitter (msec)
cell_name Cell Name (mcc-mnc-cellSite-cellID)
A-2 VoLTE Analytics KPI Reference Guide

Table A.2 S11 KPI Extract Fields

KPI Report Attribute Description
time_key Timestamp
eps_bearer_setup_failure_count EPS Bearer Setup Failure Count including default bearer and
dedicated bearers.
( (CreateSessionOnAttach + failure) + (CreateSession + Failure) +
(CreateBearer + Failure) )
eps_bearer_setup_attempts EPS Bearer Setup Failure Attempts including default bearer and
dedicated bearers.
(Total CreateSessionOnAttach + Total CreateSession + Total
CreateBearer)
eps_bearer_activation_failure_ratio EPS Bearer Setup failure ratio

eps_bearer_setup_failure_count/eps_bearer_setup_attempts
attach_failure Total Attach failures

(CreateSessionOnAttach + Failure)
attach_attempts Total Attach attempts

(Total CreateSessionOnAttach)
attach_failure_ratio Attach failure ratio

attach_failure/attach_failure_ratio
attach_time_sum Sum of Attach completion time

Total DurationMs of (CreateSessionOnAttach Resp - Req)
attach_count Total Attach count

Total Count of (CreateSessionOnAttach Resp - Req)
attach_time_avg Average Attach completion time

attach_time_sum/attach_count
eps_bearer_setup_time_sum Sum of EPS bearer setup time.

(Total DurationMs of (CreateSessionOnAttach + success)) +
DurationMs of (CreateSession + success) + DurationMS of
(CreateBearer + success) )
eps_bearer_setup_time_count EPS bearer setup count

Total of ((CreateSessionOnAttach + success) + (CreateSession +
success) + (CreateBearer + success)
eps_bearer_setup_time_avg Average EPS bearer setup time

eps_bearer_setup_time_sum/eps_bearer_setup_time_count
VoLTE Analytics KPI Reference Guide A-3

A-4 VoLTE Analytics KPI Reference Guide

B
A P P E N D I X
Mapping Dimension/Attribute
to 3GPP MO Classes
The following table shows the mapping of Analytics dimensions/attributes to underlying data source/3GPP MO
classes.
Table B.1 Mapping of Dimensions/Attribute to 3GPP MO Classes

Dimension Attribute Attribute Description MO Class
VoLTE KPI Trending details of select metrics

Performance
APN APN Name Operator defined list of IMS APNs
Device Device Types Categorizaties such as Smartphone, Feature Phone, IMEI/TAC

etc.
Device Device Models Specific models such as iPhone 6, Galaxy 7, etc. IMEI/TAC
Device Device Manufacturers such as Apple, Samsung, etc. IMEI/TAC
Manufacturers
Device Device OS Operating systems such as IOS, Android, etc. IMEI/TAC
Subscriber Subscriber Groups Operator defined named groups IMSI/MSISDN
Cells Cell Names Operator defind cell name and ECI ECGI/ECI
Cells Cell Sites Operator defined site identification of an eNB, BTS, etc ECGI/ECI
Cells Site Type Site type (macro, IBS) and technology (FDD, TDD) ECGI/ECI
Cells Site Cluster Operator defined set of cell (ECGIs) ECGI/ECI
Cells Circle Operator defined region such as Delhi, Mumbai, etc. ECGI/ECI
Signaling Signaling Events Specific signaling messages and cause codes
VoLTE Analytics KPI Reference Guide B-1

Table B.1 Mapping of Dimensions/Attribute to 3GPP MO Classes

Dimension Attribute Attribute Description MO Class
Media Media Type Media types such as voice, video, etc
Media Media Subtype Media subtypes such as G.711, etc
CSCF Operator provided P-CSCF names
Gateway Operator provided gateway names
B-2 VoLTE Analytics KPI Reference Guide

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CHAPTER 0

VOLTE ANALYTICS KPI

Copyright © Anova Data, Inc.

Chapter 2: VoLTE Key Performance Indicators (KPIs)

Appendix B: Mapping Dimension/Attribute

Network Performance Management and KPI Guide 1

For... Refer to...

Description of KPIs. Chapter 1, Overview

Shows the mapping of dimension/attributes to MO Appendix B, Mapping Dimension/Attribute to 3GPP MO Classes

VoLTE Analytics KPI Reference Guide i

Caution: Contains information essential to avoid damage to the equipment.

Code Denotes file names, directory names, code, and system

Command Denotes a command that you type.

Figure Legend Denotes the components of a figure.

ii VoLTE Analytics KPI Reference Guide

Using KPIs for Network Quality Monitoring

VoLTE Analytics KPI Reference Guide 1-1

• Changes in the local traffic level

1-2 VoLTE Analytics KPI Reference Guide

Table 2.1 List of VoLTE KPIs

Registration KPIs Registration Success

Call KPIs Successful Call Attempt

Failed Call Attempt

Media Gap Call

Percentage of Successful Calls

Percentage of Failed Call Attempts

Percentage of Dropped Calls

Percentage of Oneway Calls

Percentage of No Media Calls

Percentage of Media Gap Calls

VoLTE Analytics KPI Reference Guide 2-1

Table 2.1 List of VoLTE KPIs

Percentage of Uplink VoLTE Packet Loss

Percentage of Downlink VoLTE Packet Loss

MoS Satisfaction Rate

Downlink Post Dial Delay

Uplink Post Dial Delay

Downlink Next Hop Delay

Uplink Next Hop Delay

Percentage of Successful IW Calls

Percentage of Failed IW Calls

Other KPIs Unique Visitors

2-2 VoLTE Analytics KPI Reference Guide

Percentage of Successful Registration

Percentage of Failed Registration

VoLTE Analytics KPI Reference Guide 2-3

Successful Call Attempt

Failed Call Attempt

2-4 VoLTE Analytics KPI Reference Guide

VoLTE Analytics KPI Reference Guide 2-5

Media Gap Call

Percentage of Successful Calls

2-6 VoLTE Analytics KPI Reference Guide

Percentage of Failed Call Attempts

Percentage of Dropped Calls

Percentage of Oneway Calls

Percentage of No Media Calls

VoLTE Analytics KPI Reference Guide 2-7

Percentage of Media Gap Calls

Percentage of Uplink VoLTE Packet Loss

Percentage of Downlink VoLTE Packet Loss

2-8 VoLTE Analytics KPI Reference Guide

MoS Satisfaction Rate

VoLTE Analytics KPI Reference Guide 2-9