iKey Driver Version 3.4.

4
Release Notes
This document contains information on new features, installation changes, and fixed and
known problems for version 3.4.4 of iKey Driver. This version of iKey Driver contains several
problem fixes.

Product Overview
iKey Driver installs the iKey device drivers and libraries used by applications that support iKey
Security Tokens.

Problems Corrected in This Release

The following problems that existed in the 3.4.1 release are now fixed.

Description
The library accepted a negative value for the maximum number of files while creating a new directory.
No option for iKey Driver installer to not create/or delete short-cuts for OEM install.
Microsoft Hotfix Q328145 applied to Windows 2000/XP invalidated Rainbow's digitally signed driver.
Windows XP: Could not locate iKey if scardsrv -reinstall was performed.
Windows 98/ME: Could not find device after fresh install without reboot if application was running
before iKey was inserted.
Readme file did not show the proper instructions for using the installer.
The command line option ikeydrvr -a HIDE_UI_OPTS=96 READERS=10 LogPath=c:\ /s could not install
the driver.
If a negative number of readers was specified, then the driver created 32 readers.
Windows 2000: When Hotfix 814033 was installed, the iKey driver installer failed.

Operating Systems Supported

The following operating systems are supported in this release:
■ Windows 95 OSR 2.1 or above

iKey Driver Version 3.4.4 Release Notes 1

Compatibility Information

■ Windows 98 2nd Edition

■ Windows ME
■ Windows NT 4.0 Service Pack 3 or above
■ Windows 2000
■ Windows XP Home Edition
■ Windows XP Professional Edition

Compatibility Information
Customers upgrading from iKey Driver version 2.6 through version 3.3.0 to iKey Driver version
3.4.4 should be aware of the following:
■ On Toshiba model T440 CDX laptops, iKey Security Tokens will not be recognized. This is
due to a hardware-level incompatibility between the USB controller used in the T440 and
the iKey Security Token. There is currently no known workaround for this issue.
■ When upgrading a system with iKey 2000 Series SDK or iKey 2000 Series Authentication
Solution software already installed, you should restart your system upon completion of
the installation. This is required for the CIP service to see any new readers that may have
been created during iKey Driver installation.
■ Under Windows 98 and Windows ME, if another vendor’s smart card reader is already
installed, the iKey Driver will be configured to run in non-PC/SC mode. This avoids
compatibility issues with some vendors’ PC/SC smart card reader drivers on these
platforms.
■ Under Windows NT 4.0, if another USB product is installed, the iKey Driver will not
install. You must uninstall the vendor’s product prior to installing the iKey Driver. This
avoids possible compatibility issues with that vendor’s USB stack implementation.
■ Under Windows 2000 and Windows XP, all iKey Security Tokens must be removed prior
to installation. This prevents you from being logged off during the driver upgrade if you
are using an iKey Security Token for Smart Card logon.
■ Under Windows 2000 and Windows XP, when upgrading the driver from version 3.3, you
may be prompted by the system to restart your computer. Please click NO in ALL system
restart message boxes until iKey Driver installation is complete. Failure to do so may cause
iKey Driver installation to fail. If this occurs, rerun the setup program to repair the
installation.
■ Under Windows 95, Windows 98, Windows ME, Windows 2000 and Windows XP,
installation of a iKey Security Token must be performed per-USB port, per-USB hub.
■ When upgrading the operating system, uninstall the iKey Driver before you perform the
system upgrade. After you have upgraded your system, you can then re-install the iKey
Driver.
■ When upgrading the driver from version 2.6 through version 3.1.3, if you uninstall the
driver, you must restart your system before installing the new driver.

2 iKey Driver Version 3.4.4 Release Notes

 Known Problems in This Release

Known Problems in This Release

The following are known potential problems with iKey Driver version 3.4.4:
■ The iKey 2000 Series SDK or iKey 2000 Series Authentication Solution software may not
see an iKey after a driver installation or upgrade that does not require a system restart.
Workaround: You must restart your system upon completion of iKey Driver installation.
This is required for the CIP service to see any new readers that may have been created
during iKey Driver installation.

■ Under Windows NT 4.0, installed applications and/or smart card readers that use the PC/
SC environment may remove, upon uninstallation, the SMCLIB.SYS file from the
%SystemRoot%\System32\Drivers directory. This file is required by the iKey Driver and can
cause a system trap if removed.
Workaround: Rainbow Technologies recommends you do the following:

1. Uninstall the iKey Driver.

2. Uninstall the PC/SC applications and/or smart card readers drivers.

3. Re-install the iKey Driver.

This will prevent an uninstall program from removing this file and causing a system trap.

■ When upgrading the iKey Driver from version 3.3, you may be prompted by the system to
restart your computer. Restarting the system prior to completing the installation may
corrupt the installation.
Workaround: Click NO in ALL system restart message boxes until iKey Driver installation
is complete. If an installation is corrupted, rerun the setup program to repair the installa-
tion.

■ When upgrading the driver from version 2.6 through 3.3, error messages may exist in the
System Event Log after installation. These error messages indicate that the installation
could not create a unique reader name.
Workaround: None. This is by design and has no effect on the iKey Driver installation.

■ On all platforms, if a newer version of iKey Driver is installed, and you install the iKey
2000 SDK or iKey 2000 Authentication Solution software, the operating system may not
be able to find the appropriate device driver upon installation of an iKey.
Workaround: Re-install the iKey Driver to repair the driver configuration.

■ When upgrading the driver to version 3.4.4 for iKey 2000 SDK or iKey 2000
Authentication Solution v4.5 or v4.6 under Windows XP, if the Start CIP on boot option
is enabled, the software will not detect an iKey.
Workaround: Rainbow Technologies recommends you do the following:

1. Open Control Panel.

2. Select Switch to classic view.

iKey Driver Version 3.4.4 Release Notes 3

For More Information

3. Open the Administrative Tools folder.

4. Open the Services control panel applet.

5. Select DkeyServ.

6. For StartType, select Disabled.

7. Restart your system.

This issue will also be resolved with the release of the iKey 2000 Series Software version
4.7.

■ When installing version 2.6 through version 3.1.x of the iKey Component Installer, if a
newer version of iKey Driver is already installed, the iKey Component installer will fail to
install any files.
Workaround: Rainbow Technologies recommends you do the following:

1. Uninstall the iKey Driver.

2. Install iKey Components.

3. Re-install the iKey Driver.

If you encounter a problem in this release that is not listed above, please contact Technical Sup-
port. See “Contacting Rainbow Technical Support” on page 5.

For More Information

For more information on technical issues and for a list of problems fixed in this release, go to the
Rainbow Technologies Customer Connection Center, http://c3.rainbow.com.

4 iKey Driver Version 3.4.4 Release Notes

 Contacting Rainbow Technical Support

Contacting Rainbow Technical Support

Rainbow Technologies is committed to supporting the iKey driver. If you have questions, need
additional assistance, or encounter a problem, please contact Rainbow Technologies Technical
Support using one of the methods listed in the following table:
Rainbow Technologies Technical Support Contact Information

Rainbow Technologies Customer Connection Center (C3)

http://c3.rainbow.com
Americas
Internet http://www.rainbow.com/support
E-mail techsupport@rainbow.com
United States
Telephone (800) 959-9954
Fax (949) 450-7450
Europe
E-mail EUTechSupport@rainbow.com
France
Telephone 0825 341000
Fax 44 (0) 1932 570743
Germany
Telephone 01803 RAINBOW (7246269)
Fax 44 (0) 1932 570743
United Kingdom
Telephone 0870 7529200
Fax 44 (0) 1932 570743
Pacific Rim
E-mail techsupportpacrim@rainbow.com
Australia and New Zealand
Telephone (61) 3 9882 8322
Fax (61) 3 9882 0588
E-mail techsupport@au.rainbow.com

iKey Driver Version 3.4.4 Release Notes 5

Contacting Rainbow Technical Support

Rainbow Technologies Technical Support Contact Information (Continued)

China
Telephone (86) 10 8851 9191
Fax (86) 10 6872 7342
India
Telephone (91) 11 2691 7538
Fax (91) 11 2684 9105
Taiwan and Southeast Asia
Telephone (886) 2 6630 9388
Fax (886) 2 6630 6858

© Copyright 2003, Rainbow Technologies, Inc.

All rights reserved.
http://www.rainbow.com
All attempts have been made to make the information in this document complete and accurate. Rainbow Technologies, Inc. is not responsible
for any direct or indirect damages or loss of business resulting from inaccuracies or omissions. The specifications contained in this document
are subject to change without notice.
iKey is a trademark of Rainbow Technologies, Inc. All other product names referenced herein are trademarks or registered trademarks of their
respective manufacturers.

Part Number 007-0073-001, Revision A

May 2003

6 iKey Driver Version 3.4.4 Release Notes