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Strategic Analysis & Study on Samsung Electronics Bangladesh

Prepared for:

Dr. A K M Saiful Majid

Director, IBA, University of Dhaka

Prepared by:

Nazmus Saqib Nafis

ID: ZR 1603028

EMBA 26th Batch

Dhaka, IBA, University of Dhaka

February 19, 2018


Table of Contents
Introduction .......................................................................................................................... 4

Origin of the report............................................................................................................... 4

Objective of the report.......................................................................................................... 4

Scope of the report ............................................................................................................... 5

Methodology ........................................................................................................................ 5

Data sources:........................................................................................................................ 5

Limitation of the report......................................................................................................... 5

Samsung Electronics Bangladesh ........................................................................................... 5

Samsung Products ................................................................................................................ 6

About Samsung Electronics ................................................................................................... 6

Samsung Electronics – Who we are? ...................................................................................... 6

Samsung Electronics – Why we are here?............................................................................... 7

Samsung Electronics – What we are stand for? ....................................................................... 7

Samsung Electronics – Responsibility ..................................................................................... 8

Samsung Electronics – Ownership.......................................................................................... 8

Samsung Electronics– Achievement ....................................................................................... 8

Samsung Electronics– Partnership ......................................................................................... 9

How SAMSUNG ELECTRONICS Help? ...................................................................................... 9

Heritage and history of SAMSUNG ELECTRONICS over the years .............................................. 9

Products ............................................................................................................................. 10
Mobile phones ................................................................................................................... 10
Semiconductors................................................................................................................... 10
Televisions .......................................................................................................................... 10
Others ................................................................................................................................ 11
SAMSUNG ELECTRONICS Vision ........................................................................................... 11
Statement: Inspire the World, Create the Future .................................................................. 11
SAMSUNG ELECTRONICS Mission:........................................................................................ 12
SE's Basic Organogram: Internal .......................................................................................... 12
Sustainability – SAMSUNG ELECTRONICS.............................................................................. 13
Porters Five Forces of Samsung Electronics .......................................................................... 16
PESTEL Analysis of SAMSUNG ELECTRONICS ......................................................................... 18
SWOT Analysis of SAMSUNG ELECTRONICS .......................................................................... 19
KSF (Key Success Factor) for SAMSUNG ELECTRONICS ........................................................... 23
Industry Group Analysis of SAMSUNG ELECTRONICS ............................................................. 25
Industry Drivers of SAMSUNG ELECTRONICS......................................................................... 26
Basic Generic Strategy of SAMSUNG ELECTRONICS ............................................................... 30
SMART Objective: SAMSUNG ELECTRONICS ......................................................................... 31
Supply Chain Strategies of SAMSUNG ELECTRONICS Bangladesh ........................................... 32
Value Propositions of SAMSUNG ELECTRONICS .................................................................... 33
Profit Formula of SAMSUNG ELECTRONICS ........................................................................... 34
Strategic Levels of SAMSUNG ELECTRONICS ......................................................................... 34
Balanced Scorecard of SAMSUNG ELECTRONICS ................................................................... 34
Strategic objectives: ............................................................................................................ 34
Financial objective: ............................................................................................................. 34
Conclusion .......................................................................................................................... 35
Introduction
Samsung Electronics Co., Ltd. is a South Korean multinational electronics company
headquartered in Suwon, South Korea. Samsung Electronics is the largest tech giant in the
World right now. Through extremely complicated ownership structure with some circular
ownership, it is the flagship company of the Samsung Group, accounting for 70% of the
group's revenue in 2012. Samsung Electronics has assembly plants and sales networks in
80 countries and employs around 308,745 people. It is the world's 2nd largest information
technology company by revenue. As of October 2017, Samsung Electronics' market cap
stood at US$372.0 billion.
Samsung has long been a major manufacturer of electronic components such as lithium-ion
batteries, semiconductors, chips, flash memory and hard drive devices for clients such as
Apple, Sony, HTC and Nokia. It is the world's largest manufacturer of mobile phones
and Smartphone fuelled by the popularity of its Samsung Galaxy line of devices. The
company is also a major vendor of tablet computers, particularly its Android-
powered Samsung Galaxy Tab collection, and is generally regarded as pioneering
the phablet market through the Samsung Galaxy Note family of devices. Samsung has been
the world's largest television manufacturer since 2006, and the world's largest
manufacturer of mobile phones since 2011. It is also the world's largest memory chips
manufacturer. In July 2017, Samsung Electronics overtook Intel as the largest
semiconductor chip maker in the world.

Origin of the report


In our Strategic Management course we have studied about different strategies and policies
that are set by different organization to achieve the desired goals and objectives. As a part
of learning this report has been prepared based on the strategic analysis of Samsung
Electronics Bangladesh. Strategic analysis of Samsung Electronics Bangladesh has been
done in this report using several strategic tools. In this report several strategic tools that
are used by Samsung Electronics Bangladesh has also been discussed in details. This report
can be considered as a complete Strategic analysis of Samsung Electronics Bangladesh.

Objective of the report


This report is based on the Samsung Electronics Bangladesh. So the ultimate objectives of
this report are to:
 Analyse Samsung Electronics Bangladesh for its business model, strategies and
 contribution in the overall Electronics industry of Bangladesh. 
 Evaluate different operating environments of Samsung Electronics Bangladesh by
applying standard tools and techniques like PESTEL, SWOT and Porter’s Five Forces 
 Model. 
 Assessing Samsung Electronics Bangladesh's mission, vision as well as KSF 
 Asses shortcomings of Samsung Electronics Bangladesh if any 
Scope of the report
As per instruction by Saiful Majid Sir(The course instructor), the scope of the analysis is:
 Samsung Electronics Bangladesh 
  Samsung R&D Institute Bangladesh 
 All the collected data from the secondary source 
 Prescribed text book and class lecture 

Methodology

Data sources:

Primary sources-
Primary data sources as follows:
 Day to day experience 
 Conversations with colleagues 
  Conversations with management 
 Companies weekly
report Secondary sources- 
Secondary
 data sources as follow: 
 Different reports on Samsung Electronics and Samsung Electronics Bangladesh
 (Official and unofficial) 
 Internet 
 Company website 

Limitation of the report


  Few limitations were found: 
 All the topics those were covered in the course are not applied in the company
formally. So, some information are based on assumptions made out of day to day
 company activities. 
 All data were not readily available 

Samsung Electronics Bangladesh

Samsung Electronics officially started its journey in Bangladesh in 2009. In 2010 it started
its R&D section naming it Samsung R&D Centre Bangladesh. This R&D was the first ever
R&D centre in Bangladesh. Because of huge talent pool of engineers Samsung (Both
marketing and R&D) is growing rapidly in Bangladesh. Sasmung Electronics also started its
manufacturing journey in Bangladesh very recently(2017). With the collaboration of
Transcom Digital and Fair Distribution Limited it has started manufacturing Television,
Oven and Refrigerator.
At Samsung, we believe in "Innovative meaning" is the philosophy behind everything we
do, and we aim to create the most customized platform for you and make your life easier.
To make you say "wow" every time you use Samsung products. Samsung has always
worked with passion to develop technologies that will help you to follow your passions-
today and tomorrow. Our electronic products range from smart devices like smartphones,
tabs, smart TVs, refrigerators and many more. All of our electronic products have superior
quality and unparalleled performance. Starting from the manufacturing to assembly, the
process is under unbending scrutiny and exceptional quality control. Guided by a very
simple philosophy – always work for a better tomorrow. This philosophy has inspired us
for more than seventy years. Whether its computers or Smartphone, washing machines or
televisions, our products are always designed with an eye toward a better future.

Samsung Products

In Bangladesh Samsung officially supplies Mobile, Television, Washing machine, Oven,


Refrigerator, Gear (Watch, VR), Laptop and Printer.

About Samsung Electronics

Samsung Electronics – Who we are?

SE is a tech. Organization who's underlying principle


 Is to create the future which defines its vision for the future of Samsung Electronics.

 To devote it's employees and technology to create superior products and services
for human being. 
  Is being a Global IT organization 
 Is to create value in the field of society and environment 
 Is people first 

Samsung Electronics – Why we are here?

Samsung is here to
 Innovate 
 Deliver breakthrough technologies that enrich people’s lives. 
  Offer best-in-class safety and quality. 
 Make human life as much comfortable and hassle free as possible 
 Automate life and let the machine do all the work 
 Give Bangladesh and Bangladeshi the ultimate taste of technology 

Samsung Electronics – What we are stand for?

We believe in continuous development and expansion in strategic products in our


Consumer Electronics division. Since we first won top global market share in 2006,
exceptional technology and innovative design have strengthened our unrivalled leadership
in flat-panel TVs and monitors.
In the Digital Appliances business, we achieved remarkable growth by debuting inventive
new products and differentiated design in the premium market. Technological innovation
at Samsung Electronics accounts for our growth and stellar performance. That’s proven by
annual sales of more than 400 million mobile devices worldwide, fuelled by our amazing
smartphone technology. Our telecommunications equipment and solutions power the
global expansion of 4G. And our digital imaging technology enriches people’s lives, not only
by capturing special moments but also by allowing memories to be shared instantly,
anytime, anywhere.
Samsung Electronics is expanding its market leadership in the memory business by
demonstrating superior technology and dramatic cost savings. That is generating exciting
prospects. We are expanding our highly profitable differentiated products, mainly for
mobile devices and accelerating process conversion while also focusing on developing
next-generation products. Supported by increased demand for AP and CIS sensors, our
System LSI business showed strong growth and cost leadership, allowing us to launch next-
generation products more quickly.
Samsung Electronics – Responsibility

Samsung promises to perform responsibly as a leading, global company:


 Samsung is committed to complying with local laws and regulations as well as
 applying a strict global code of conduct to all employees. 
 It believes that ethical management is not only a tool for responding to the rapid
changes in the global business environment, but also a vehicle for building trust
with its various stakeholders including customers, shareholders, employees,
 business partners and local communities. 
 With an aim to become one of the most ethical companies in the world, Samsung
continues to train its employees and operate monitoring systems, while practicing
fair and transparent corporate management. 

Samsung Electronics – Ownership

Samsung
  Strongly believes in ownership 
 Treats the business as its offspring 
  Always intends to lead not to follow 
 Always wants to be the best 

Samsung Electronics– Achievement

For over several decades, Samsung has been committed to transforming people’s lives
through its products and social initiatives. Every year, leading institutions recognise
Samsung for its various initiatives as well as product design & innovation in audio visual,
home appliance, IT and telecom product categories. Read below for few of our recent
awards.

BRAND RECOGNITION
AdGully DIGIXX awards: 2017
TRA Most Trusted Brand: 2017
Brand Equity Most Trusted Brand: 2016
Brand Equity Most Trusted Brand: 2015

CSR
Golden Globe Tigers Award: 2015
Golden Peacock Award: 2014

DESIGN
Mobility Excellence Award: 2017
Exhibit Tech Awards: 2015

INNOVATION
Global Mobile Awards: 2017

SERVICE
Customer Experience Awards: 2017
Customer Fest Awards: 2016
Customer Fest Awards: 2016
TeleAnalysis Leadership Awards: 2016

Samsung Electronics– Partnership

Samsung always considers its customers, employees and stakeholders as partners. All of
them are considered not only as business partners but also as family members. So when
Samsung talks about family it means all the consumers, stakeholders and employees.

How SAMSUNG ELECTRONICS Help?

Life is changing way too faster than we can imagine. Technology is helping to this rapid
change. People have less time and a lot of things to do in its short life span. Samsung is
committed to make human life easier. In order to do that Samsung always talks about
innovation. It tries to innovate and develop a new product in every quarter. In the
electronics industry Samsung is not only taking the lead but also helping other tech giants
to move forward with the new invented technology. Because Samsung always believes in a
philosophy that is "Helping you is helping me, helping others is helping me"

Heritage and history of SAMSUNG ELECTRONICS over the years

1969:
Samsung Electronics is established.
1971:
The company exports its first black-and-white television to
Panama. 1978:
Samsung Group enters the semiconductor market by forming Samsung Semiconductor and
Telecommunications Co.
1983:
The company enters the personal computer market.
1984:
The firm officially adopts the name Samsung Electronics Co.,
Ltd. 1988:
Samsung Electronics and Samsung Semiconductor
merge. 1992:
The company develops the world’s first 64M DRAM.
1994:
Sales increase after the 4-megabit DRAM chip is
developed. 1995:
Exports reach $10
billion. 1997:
The company battles the Asian economic
crisis. 1999:
The firm undergoes a major restructuring, and profits reach $2.4
billion. 2017:
Sales reach $46.99 billion

Products

Mobile phones
Samsung's flagship mobile handset line is the Samsung Galaxy S, which many consider a
direct competitor of the Apple iPhone

Semiconductors
Samsung Electronics has been the world's largest memory chip maker since 1993

Televisions
Samsung manufactures the smartest Television till date. In 2009, Samsung sold around 31
million flat-panel televisions, enabling to it to maintain the world's largest market share for
a fourth consecutive year.
Others
In the past, Samsung produced printers for both consumers and business use, including
mono-laser printers, color laser printers, multifunction printers, and enterprise-use high-
speed digital multi-function printer models. They exited the printer business and sold their
printer division to HP.
In 2010, the company introduced some more energy efficient products, including the
laptop R580, netbook N210, the world's-smallest mono-laser printer ML-1660, and color
laser multifunction printer CLX-3185.
Samsung has introduced several models of digital cameras and camcorders including the
WB550 camera, the ST550 dual-LCD-mounted camera, and the HMX-H106 (64GB SSD-
mounted full HD camcorder). In 2009, the company took the third place in the compact
camera segment. Since then, the company has focused more on higher-priced items. In
2010, the company launched the NX10, the next-generation interchangeable lens camera.
In the area of storage media, in 2009 Samsung achieved a ten percent world market share,
driven by the introduction of a new hard disk drive capable of storing 250Gb per 2.5-inch
disk.[103] In 2010, the company started marketing the 320Gb-per-disk HDD, the largest in
the industry. In addition, it was focusing more on selling external hard disk drives.
Following financial losses, the hard disk division was sold to Seagate in 2011.
In the MP3 player segment, Samsung has launched products including the M1 MP3 player,
and the world's-smallest DivX MP3 player R1.
In 2014, the company announced that it was exiting the laptop market in Europe.
In 2015, Samsung announced a proposal for a constellation of 4600 satellites orbiting
Earth at 1,400 kilometres (900 mi) altitude that could bring 200 gigabytes per month of
internet data to "each of the world's 5 billion people". The proposal has not yet advanced to
full development. If built, such a constellation would compete with previously-announced
satellite constellations currently under development by OneWeb and SpaceX.

SAMSUNG ELECTRONICS Vision

Statement: Inspire the World, Create the Future

The Vision 2020 is at the core of our commitment to create a better world full of richer
digital experiences, through innovative technology and products. The goal of the vision is to
become a beloved brand, an innovative company, and an admired company. For this, we
dedicate our efforts to creativity and innovation, shared value with our partners, and our
great people. We have delivered world best products and services through passion for
innovation and optimal operation. We look forward to exploring new business areas such
as healthcare and automotive electronics, and continue our journey through history of
innovation. Samsung Electronics will welcome new challenges and opportunities with joy.
SAMSUNG ELECTRONICS Mission:

Samsung grew into a global corporation by facing challenges directly. In the years ahead,
Samsung dedicated people with continue to embrace many challenges and come up with
creative ideas to develop products and services that lead in their markets. Their ingenuity
will continue to chart Samsung's course as a profitable, responsible global corporation.

SE's Basic Organogram: Internal


Sustainability – SAMSUNG ELECTRONICS

At Samsung, our sustainability management aims to create integrated values. Not only do
we create economic values by maximising profits and shareholder values, but also we take
on a stronger responsibility as a global citizen to create social values. As we deliver
innovative products and services along the value chain which is based on the core values
we pursue at Samsung, we generate values in the fields of economy, society, and
environment. We monitor the financial and non-financial impacts that we exert on society
throughout such process so that we maximise our positive impacts while minimising any
negative ones.
Samsung Sustainability Management System
 The mean is Maximize profits and shareholder values (Products and Services
 Innovation) of Economic value. 
 The mean is contribute to social sustainability (Attainment of the UN SDGs) of social
value. 

Economic Value Creation

Our endeavours to bring innovative technology and products pave the way to generate
profits and secure new growth drivers. We strive to embed innovation into the fabric of our
corporate culture while creating synergies through the use of external resources to pursue
open innovation. In so doing, we take a step closer to building an ecosystem to develop
innovative products that cater to the needs of today’s rapidly-shifting market.

Social Value Creation

As a global corporate citizen, we at Samsung create social values in a way that is aligned
with the UN Sustainable Development Goals (SDGs): Especially, we pinpointed goals that
are highly relevant to our business conduct and are analysing our negative/positive impact
in attaining these goals. Furthermore, we will discover and fully explore business
opportunities that contribute to reaching the UN SDGs.
Creating Value through Sustainable Management
At Samsung, we strive to create social and environmental values as well as economic values
through our sustainability management so as to contribute to the betterment of the global
society. Since such social and environmental values are difficult to quantify, we took a
‘quality over quantity’ approach in setting and managing our sustainability management
goals. Since 2016, however, we have adopted the ‘True Value’ method of KPMG that
quantifies social and environmental indicators so that we can visualize the values that we
create.
The positive (+) and negative (-) numbers of respective indicators represent the total social
values that we either created or reduced over the past year by December 31st of 2016. This
approach enables us to go beyond mere financial values generated through business
conduct and include socio-economic and social values to ultimately paint the whole picture
of the True Value that we create at Samsung.

Porters Five Forces of Samsung Electronics

Bargaining power of suppliers:


The sources from which firms obtain raw materials for the purpose of production are
called as suppliers. The suppliers are an important group and their bargaining power and
important force affecting the firm. The higher the bargaining power of the suppliers, the
lower is the competitive strength of the firm. In case of Samsung, the bargaining power of
the suppliers is very low. The low bargaining power of the suppliers is due to several
factors and one of them is their small size and low financial strength. Moreover, Samsung
can easily switch from one supplier to a new one. In case of the suppliers, losing business
from Samsung can mean a big loss of financial support for a supplier. Samsung frames the
rules that the suppliers are required to follow and conducts regular investigations to check
if the suppliers are following the rules. There are rules related to labor welfare, child labor
as well as sustainability. All these rules are important and Samsung can eliminate the
suppliers that do not follow the rules.

Bargaining power of customers:


Samsung makes a large range of products including mobile products, TV and Home
theatres, computing related products and home appliances. The bargaining power of
individual customers may be low, but that of the corporate buyers and the customers as a
group is significant. In the 21st century there are many factors that have led to rise in the
bargaining power of the customers. The customers are well informed and they have several
options for most products. They can easily select a brand of their choice and shop from
several sources. There are no switching costs and the result is that the bargaining power of
customers is high. There is a high level of competition between the brands and most of
them are competing for customers. Overall bargaining power of the buyers is low to
moderate because there are also several factors that moderate the buyers’ bargaining
power. Samsung is an established brand name and its continuous focus on technological
innovation is also an important factor that leads to higher bargaining power of the brand
compared to the customers.

Threat of new entrants:


The threat of new entrants for brands like Samsung is low. The reason is that while there is
a major investment in building such brands, there is also enough investment in attracting
talent and building a brand through marketing. The regulatory pressure has increased
which has also become a barrier for the new entrants. Any new brand trying to enter the
market, can start business on a smaller scale but to grow into a large and global brand it
will need to invest in so many things including marketing, human capital and operations.
So, overall the barriers are quite large for new brands trying to enter the market.

Threat of substitutes:
The threat of substitutes for Samsung is moderately high. There are several competitors
like LG, Sony and more international and local brands that offer competing products and
services. The switching costs for the customers are low. The factors that moderate the
threat from the substitutes are a great brand image, technological innovation and similar
more factors like customer convenience.
Competitive rivalry between the existing players:
Competitive rivalry between the existing players in the electronics industry is intense. The
main reason is that there are several large brands like LG, Apple, Microsoft, Philips, Toshiba
and more. The level of rivalry is very high and it is why the new brands too find it difficult
to enter the market. The largest players are well known brands and there are several
factors that have led to higher competition in the market space. These brands have to
depend on technological innovation for growth and deeper market penetration.
PESTEL Analysis of SAMSUNG ELECTRONICS

Political
In most of the markets where Samsung operates, the political environment is conducive to
its operations and though there are minor irritants in some of the foreign markets like
India, overall Samsung can be said to be operating in markets where the political factors
are benign. However, in recent months, it has faced significant political headwinds in its
home country of South Korea because of the country’s tensions with North Korea wherein
the company has had to take into account not only the political instability but also the
threat of war breaking out in the Korean Peninsula. Apart from this, Samsung faces political
pressures in many African and Latin American countries where the political environment is
unstable and prone to frequent changes in the governing structures. Of course, this is not
yet a major cause for worry as the company has more or less factored the political
instability into its strategic calculations.

Economic
This dimension is especially critical for Samsung, as the opening up of many markets in the
developing world has meant that the company can expand its global footprint. However,
this dimension is also a worry since the ongoing global economic crisis has severely dented
the purchasing power of consumers in many developed markets forcing Samsung to seek
profitable ventures in the emerging markets. The key point to note here is that the
macroeconomic environment in which Samsung operates globally is beset with uncertainty
and volatility leading to the company having had to reorient its strategies accordingly. The
saving grace for the company is that it has adjusted rather well to the tapering off of the
consumer disposable incomes in the developed world by expanding into the emerging and
the developing markets. Indeed, this is the reason Samsung has begun an aggressive push
into the emerging markets in the hope of making up for lost business from the developed
world.

Socio-Cultural
Samsung is primarily a South Korean Chaebol or a family owned multinational. This means
that despite its global footprint it still operates from the core as a Korean company.
Therefore, there are several aspects to its global operations some of which include adapting
itself to the local conditions. In other words, Samsung being a Global company has had to
act locally meaning that it has had to adopt a Global strategy in many emerging markets.
Apart from this, Samsung has had to tailor its products to the fast changing consumer
preferences in the various markets where it operates. The key point to note here is that
Samsung operates in a market niche that is strongly influenced by the lifestyle preferences
of consumers and given the fact that socio cultural factors are different in each country; it
has had to reorient itself in each market accordingly.

Technological
Samsung can be considered as being among the world’s leading innovative companies. This
means that the company is at an advantage as far as harnessing the power of technology
and driving innovation for sustainable business advantage is concerned. This has
translated into an obsessive mission by the company to be ahead of the technological and
innovation curve and a vision to dominate its rivals and competitors as far being the first to
reach the market with its latest products is concerned. however, as we shall discuss later,
this has also resulted in the company cutting corners with its imitation of the legendary
Apple’s product design and this has brought legal and regulatory scrutiny and troubles for
the company. There is a lesson here for other technology driven companies from Samsung’s
experiences and it is that no matter how fast you are to reach the consumer in this age of
Big Bang Disruption, doing the basics right is still the key to success.

Legal
As mentioned in the last section, Samsung has had to face heavy penalties for its alleged
imitation of the Apple’s iPad and iPhone and this has led to the company taking a beating as
far as public perceptions and consumer approval of its strategies are concerned. It remains
to be seen as to how the company would wriggle out of the legal maze that it finds itself in
the developed markets because of the various lawsuits.

Environmental
With the rise of the ethical consumer who wants his or her brands to source and make the
products in a socially and environmentally responsible manner, Samsung has to be aware
of the need to make its products to satiate the ethical chic consumer. This means that it has
to ensure that it does not compromise on the working conditions or the wages it pays to its
labor who are engaged in making the final product.

SWOT Analysis of SAMSUNG ELECTRONICS

Samsung Group is one of the largest industrial groups in South Korea, operating
through a network of subsidiaries world. The company interested in more than 20
affiliates, and focuses on electronics, finance and service activities. Samsung electronics is
one of the world’s largest manufacturers of random-access memory chip.

1. Strengths

Customers are loyal and appreciating the brand. Samsung is enjoying very good
position against its competitors. The company is maintaining very good relationship
with its suppliers. The company is also maintaining with laborers. Samsung is a
financial strong and Stable. The production processes and procedures of inventory
management are consistent with industrial standards.
 Hardware integration with many open source OS and software. Samsung is
focused on producing devices which can be integrated with most of the software
and OS. This gives Samsung products an edge over Apple’s (its arch rival)
devices, especially as Android and other OS are gaining market share when is
and OS X are losing it. 

 Excellence in engineering and producing hardware parts and consumer
electronics. Samsung is the number 1 by market share in televisions and mobile
phones sales and some of the hardware parts (processors, memory chips, etc.).
This was largely achieved due to excellence in engineering and both efficient and
effective production. 

 Innovation and design. In 2011, Samsung ranked second on the list of US top
patent assignees. More patents strengthen Samsung position among its
competitors. The firm also won many awards for the design of its products,
proving the superior advantage over the competitors. 

 Focus on environment. Samsung focuses on producing environment friendly
products that are free from PVC and BFRs (currently only MP3 and mobile
phones). 
 Ability to market the brand. Samsung is named as top rising brand by
Interbrains and is the 9th most valuable brand with value nearly $33 billion.
It has risen by 40% from 2011 to 2012. This was mainly achieved due to
company’s ability to market the brand in sporting events and social
contributions. 

2. Weaknesses

Samsung is facing hard competition. South Korea’s labor unions are strategically linked
for collective bargaining and negotiation. Samsung need improvements in defining the
vision, mission and strategic corporate objectives. Marketing management needs
improvement in all the facts of marketing. HRM also needs improvement in all the facts
of human resources management.
 Patent infringement. Samsung is infringing Apple’s and some other firms’
patents, thus, damaging its reputation and having to pay a huge amount of
money in damages. 

 Too low profit margin. Samsung Electronics is the largest technology
business in the world in terms of revenues but it has a low gross profit and
net profit margins. Although its smartphones business is quite profitable, 

Samsung’s profit margin is low due to its semiconductors sales and
aggressive price cuts. 

 Main competitors are also largest buyers. Apple, Sony, Dell, HP are the main
buyers of Samsung Electronics products as well as the firm’s main
competitors. Such situation would be favorable to Samsung (if competitors
could not find complementary products and would form a relatively low
share Samsung’s revenues) because it could use its bargaining power over
competitors. Due to reverse conditions (competitors can find complements 
and they form a relatively high share of firm’s revenues) Samsung cannot use
its bargaining power
Form a relatively high share of firm’s revenues) Samsung cannot use its
bargaining power over competitors as it can easily lose its customers and
sales.

 Lack its own OS and software. Software and OS production has a high profit
margin, can increase integration of company’s products and brand loyalty. 

Without strong software and OS Samsung is at disadvantage over its
competitors. 

 Focus on too many products. Samsung Electronics serves 4 different
industries with many different products in them. Samsung is at disadvantage
over its competitors because it loses a focus when competing in too many
industries and too many products. 

3. Opportunities

The economic condition of South Korea seems favorable. Samsung is interiorizing the
social shifts. It is having constant policy given by the government. Samsung is
reasonable equipped to take care of technological changes. Samsung is maintaining
good international relationship with other.
 Growing India’s smartphone market. India’s smartphone market is one of the
least penetrated among Asia/Pacific countries. Samsung has a strong presence in 

India’s market and could use this opportunity to expand its sales. 

 Growing mobile advertising industry. The company could develop advertising
platform for its mobile devices and significantly benefit from this lucrative
market. 

 Growing demand for quality application processors. Samsung is one of the key
manufacturers of application processors for smartphones and tablets. The
growing demand for these products requires best quality application processors
that only Samsung provide. 

 Growth of tablets market. Tablets market is expected to grow in double digits
over the next few years. Samsung business has a strong position in tablets
market and could expand it by introducing newer, better quality tablet models,
such as its current galaxy line. 

 Obtaining patents through acquisitions. The key to Samsung’s competitive
advantage is the large portfolio of patents. Patents can be discovered by
engaging in costly R&D or through acquisitions of other firms. Tries and the local. 
4. Threats

The legislation has been passed frequently related to industry. Technological


transformation takes place in the industry was very high. Regulatory issues and
safeguarding of property rights was main threats in legislations.
 Saturated smartphone markets in developed countries. Smartphones market
in the developed economies is saturated and the sales will not be growing at
a high rate. 

 Rapid technological change. The serious threat that Samsung and the other
tech companies are facing is a rapid technological change. Companies are
under the pressure to release the new products faster and faster. The one
that cannot keep up with the competition soon fails. This is especially hard
when the business wants to introduce something new, innovative and
successful. 

 Declining margins on hardware production. Samsung is the second largest
semiconductors producer where the profit margins are very thin, thus
weakening the whole company's figures. 

 Breached patents. Samsung Electronics has many patents which are often
used by its many competitors. Such situation makes it hard to find out which
companies benefit from Samsung’s technology but do not pay for the rights to
use it. 

 Price wars. Samsung has a very low gross margin on many of its products and
is already selling some of them with significant price cuts. Competitors could
follow price cutting strategy too and induce price wars, which would erode 

Samsung’s profit margin to 0%. 

KSF (Key Success Factor) for SAMSUNG ELECTRONICS

The key success factors for Samsung as follows:


1. In order to maintain the Global Top position, we must maintain
a. Capability of Market Creation
b. Technology Innovation
c. Capital Power
2. LCD industry is entering the Second Round with higher entry level. Only those
who can afford the change can survive the new competition in the second round.
3. Samsung LCD will maintain 1 position in post-LCD business through extensive
R&D in AMOLED.

Since its founding in 1938, SAMSUNG has maintained a mission statement that responds
both to its own change, and to new developments in the world: Economic contribution
to the nation, Priority to human resources, Pursuit of rationalism. Each slogan
represents significant moments in SAMSUNG’s history, reflecting different stages of the
company's growth from a domestic industrial leader into a global consumer electronics
powerhouse.
In many evident said that: 1990's, SAMSUNG transformed its mission statement to keep
pace with its growing global operations, rapid changes in the world economy, and
escalating competition from well established rivals.
SAMSUNG management philosophy represents its strong determination to contribute
directly to the prosperity of people all over the world. The talent, creativity and
dedication of SAMSUNG people are key factors to its efforts, and the strides they've
made in technology offer endless possibilities to achieve higher standards of living
everywhere.
SAMSUNG management believes that the success of SAMSUNG contributions to society
and to the mutual prosperity of people across national boundaries truly depends on
how they manage their company. SAMSUNG goal is to create the future with its
customers.
So it is doubly welcome to hear Samsung Electronics Co. has developed the world's first
60-nanometer, 8-gigabit NAND flash memory chip and 80-nanometer, 2-gigabit DDR2
DRAM chip. It demonstrated once again Korea's technological prowess as a global IT
power. Samsung's latest feat is especially meaningful, as the company not just sharply
upgraded the memory chip technology but solidified Korea's control of the world
market. The technology is all but revolutionary: a small memory card applied by 60-
nano, 8-Gb NAND flashes can store 1.02 million pages of a newspaper, 16 hours of
movies and 4000 MP3 music files. It surpasses Intel Corp., the world's leading
semiconductor maker, which remains at the 65-nano level. The 80-nano, 2-Gb DDR2
DRAM chips have also upset the prevailing industry view, by expanding the capacity
through just designing and processing technologies.
Behind Samsung's success is keen insight into the industry's future direction and bold
investment in manpower and technology, which should serve as a role model for other
Korean businesses.
One of the fastest growing profit and innovation centers of the global technology giant.
Today, Samsung is the world's second largest semiconductor company behind Intel
Corp, with over a third of the company’s $US56.7 billion global revenues (2005)
generated by the semiconductor business.
The Korean powerhouse, showing no signs of slowing down, currently holds #1 global
market share in 3 major memory products DRAM, SRAM and NAND Flash, and
Samsung’s Semiconductor Business is pleased to be enjoying an era of unprecedented
growth in this important technology area.
Samsung’s efforts to develop its human resources and attract the world’s smartest
innovators, inventors and designers are fundamental to our success in creating the next
technology.
Samsung attracts and retains some of the brightest and smartest in the global
technology industry, offering opportunities for international growth, development and
education of its staff in 120 offices across 57 countries through international work
placements, scholarships and postgraduate study opportunities.
From its inception as small export business in Taegu, Korean, and Samsung has grown
to become one of the world’s leading electronics companies, specializing in digital
appliances and media, Semiconductors, memory, and system integration. Today
Samsung innovative and top quality products and processes are world recognized. This
timeline captures the major Milestones in Samsung history; showing how the company
expanded its product lines and reach, grew its revenue and market share, and has
followed its mission of marketing life better for consumers around world.
A company’s success is measured not only by business achievements, but also by how
well its serves its community, protects our planet’s resources, and makes a difference in
people’s lives. Samsung embraces its responsibility to contribute as a good citizen,
taking action around the world to foster a better society, protect and improve the
environment, and strengthen our communities.
Samsung is comprised of companies that are setting new standards in a wide range of
business, from electronics to financial services, from chemicals and heavy industries to
trade and services. They share a commitment to creating innovative, high quality
products and services that are relied on every day by millions of people and businesses
around the world.
Creativity, collaboration and excellence are the hallmarks of leadership at Samsung. By
attracting the world’s most talented managers and continuously evolving our
company’s culture to support them, and improve the everyday lives of our customers.

Industry Group Analysis of SAMSUNG ELECTRONICS

Strategic group means group of companies within an industry that have similar
business model or combination of strategies. There are several tech based companies in
Bangladesh. They are shown in the graph below:
Among these companies Samsung has the biggest customer base but in terms of quality
and price we can put Samsung under same group with Apple.

Industry Drivers of SAMSUNG ELECTRONICS

 Creative Organizational Structure 


The first key driver for future growth is the creative organizational structure it include
the work & life balance through work smart; establishing a work culture that
encourages learning and development; talent-based recruiting of software and design
experts; and diversity management (female employee disable employee, global
diversity) in establishing a work culture that encourages learning and development
Samsung electronics improving productivity by applying a flexible work schedule,
effective time management as employee can arrive at work between 6.00 am and 1.00
pm.
Through Creative Development Research Institute System, Samsung provide their
employees with opportunities to attain creative new ideas which take professional
incenses and all advantage of their talents towards that encourages taking risks. This
system encourages Samsung employees to develop creative idea. During the system
they are free from their core job and no penalty occurs if the employee not achieves the
goals. The first product came from the institute is the eyecan for disable user substitute
for pc mouse. Samsung aggressively hiring most talented software engineer in order to
archive their goal and vision. In diversity management Samsung hiring more female
worker due to flexible working for those whose have small child to take care. The
flexible work allowed them to work at home. Beside that Samsung also establish in
house child care facilities for their workers. Samsung show their concern on hiring the
disable employee and for now they have 1,100 disable worker in the other hand
Samsung help them to develop their carrier and give them opportunity to live in better
business world and society.

 Employee Health and Safety 


To help employees monitor their health, Samsung Electronics provides annual health
checks. Their employees have opportunities to get advice with health experts like
doctors and nurses. The leading problem for employee is work stress that risk to
personal health also business management. Samsung operating consultation centers,
conducting meditation programs and yoga lessons, and volunteer activities to help their
workers remain productive in a supportive working environment. Their effort is also in
establishing Musculoskeletal Disorder Prevention Center, hiring full-time sports science
experts teams, publishing a safety guide on non-work related activities and establishing
Employee Health Research Center. The Employee Health Research Center is focusing on
4 areas of research including, analysis of new production processes as well as materials
and epidemiology, toxicology of hazardous materials, the work environment ,with a
vision of becoming an industry leading occupational health and environment research
center.

 Integrity Management 
Samsung Electronic integrity management focus on established compliance team
towards for realizing their vision in expansion global market. In 2011, they have
expanded their Global Legal Affairs & Compliance Team from two hundred to two
hundred seventy employee for more effective operation.
The compliance program divides to 3 compliance awareness that is prevention,
monitoring and follow-up. In prevention awareness it is include of employee education,
compliance manual, compliance self-test system, operation of a help desk, sensing on
laws and regulation and report. The monitoring process focusing on regular and non-
regular monitoring by members of compliance organization units. The last component
is the post management/ follow up that consist analysis of case of incompliance to
identify improvement measures and employee training for prevention of recurrence. In
order to establish on internal awareness compliance Samsung has to strengthen and
developed the training program for existing and new employee.

 Increasing Social Contribution 


The economic crisis nowadays result to the bigger gap between rich and poor, as well as
the increasing unemployment rate, bringing high demand for more responsible
capitalism. In the other point of view, the society is demanding the business sector to
take action and responsibility for problems occur instead of depending on the
government. Rely on that, Samsung Electronics believes that they must take responsible
in remaining and improving the sustainability of local communities in within their area.
Samsung Electronics has their own mechanize to increasing their fundamental
contribution programs in volunteer activities and donations. One of their programs is
Samsung Hope For Children that has been conducted in 30 countries with different 9
regions. The program focused on supporting education and good health of youth and
children. As same also on Samsung subsidiaries in different countries managed various
support programs including low-income youth health benefits, youth education support
and job trainings, designed for needs of the children and youth of local communities.
The other social contribution that has been conducted by Samsung Electronics in South
Africa are employees volunteer program (employee sent to Sudan, Zambia), engineering
academy, solar energy lantern and solar internet school.

 Patent 
The patenting issues on technology now is major problem from preventing imitate of
Samsung Electronics product. They have failed in defending their designed against
Apple and have been sued in total USD 1 billion. In addition, as the competition in IT
technology is ever emphasizing, while the intention of various IT technologies is in
trend, the patent resists are bound to become aggressive. Besides that, the rapid
technology innovation cycles that has increased patent competition. Samsung
Electronics increased the strength of their workforce importantly and reorganized the
patent related organization for purpose to protect their know-how in technology
.To sustain in technology competition in 2010 the rapid decision making resulting in
establishes the Intellectual Property Center (IP Center), that affiliated with the Samsung
Advanced Institute of Technology ( including hiring outside expert
Samsung strategy on securing pattern issues is by partnerships. Samsung Electronics
proved the huge strength of their patent protection portfolio by signing cross patent
contracts which allow a broader cross use of patents with other global IT companies.
They collaborate with Qualcomm (mobile phones), Rambus (entire semiconductor
products), Sharp (LCD panel module) and in Kodak (camera technology), and in 2010,
also followed by deals with Microsoft (MS) and IBM for the cross license of technologies
of the mobile phone operation system. The same strategy also applied by Samsung in
using pattern license of Google Android operating systems. From the partnership they
also gain new innovative in production future technology.

 Climate Change and Energy 


Concerning of Climate change has become one of the most important global issues.
Climate change is already causing many people in daily lives with unexpected weather
conditions, flooding and draughts, the function of greenhouse gas (GHG) management
has become a key challenge for the global community due to reduce the impact on
climate change. Samsung Electronic has establishing Climate Change Mitigation System
EM 201 in 2009 They also established a greenhouse gas emission management system
that can monitors direct and indirect emissions connected with all business activities
including global partners, logistics, manufacturing, product use and worker's work
related travels. Samsung are carefully monitoring each source of Greenhouse Gas
emissions and getting reductions to fulfill their corporate responsibility (CSR) in
reducing climate change.
Product energy efficiency improvement makes reduction average energy consumption
of products by 40% and achieving 0.5 W of standby power by 2013. Supplier support is
for the establishment of global supplier's GHG inventory system by offering training and
expertise sharing to global suppliers. Implementation if energy management system
and establishment of internal energy efficiency certification system subjected to all
business sites in Korea. Incorporation of GHG reduction facilities is the reduction F-gas
emission from the semiconductor and LCD manufacturing. Samsung Electronics low
carbon product certification winner is on LED TV, Note PC and semiconductor.
 Water Management 
The other major factor and issue in this key driver in future growth is how Samsung can
manage the water sources (Water Management). Samsung semiconductor manufacture
is responsible on daily consumption 0f 7500- 15000 tons of pure water. As a leading
semiconductor manufacturer, Samsung is now on high responsible in water
management in order to maintain water resources.
Samsung Electronics Water Management Resource policy recognizes the importance of
water resources in the sustainability of business and society management, and provides
to its protection as a responsible corporate citizen of worldwide community. According
to Samsung Electronic Sustainability Report 2012, there are several of code conducts;
(1) Strive to minimize water risk impact by our business activities. Analyze the impacts
of our products, production activities and services make on water resources and
minimize risks by identifying and implementing new technologies; (2) instill an
awareness of the importance of water resources as a part of our corporate culture.
Integrate the importance of water resource protection and sustainability management
into the corporate culture and ensure responsible water resource management by
employees with the highest consideration for the impact on local communities and the
environment. (3) Proactively cooperate with public water policies. Proactively
contribute to the establishment and implementation of water resource management
policies by international institutes; the government and local authorities in line with
relevant guidelines; (4) disclose our policies and activities on water resource
management. Disclose company policies and activities related to water resource use to
stakeholders including local communities in a transparent manner.

 Mutual Growth 
Samsung Electronics expanding their support programs for outstanding 1st tier
suppliers to become worldwide companies, and we start providing different support
policies for 2nd - and 3rd -tier companies to achieve shared growth. They developed key
programs to support supplier shared growth including technological supports, training,
also provision of support funds. They then strengthened communication and more
carefully listened to their suppliers through an effort including a visit by top
management to their suppliers. Samsung announced shared growth implementation
policies; financial support programs for 1st and 2nd tier suppliers, support for 2nd tier
supplier competitiveness building, increased trade opportunities, technology innovation
contest, cultivation of global SMEs (Small Medium Enterprise) and incentives for 1st tier
suppliers with good shared growth practice. According to Samsung Sustainability
Report 2012 they also plan take different kind of shared growth promotion measures
including co-development of core parts for boosting the competitiveness of suppliers,
inclusion of shared growth performance indicators in performance assessments of our
employees responsible for supplier collaboration and responsive adjustment of raw
material price changes in supply contracts, free use of patented technologies, support
for patent registration of new technology developed by suppliers.
Shared growth management implementation plan focus on ; establish a supplier
support fund ; elevated qualified 2nd and 3rd tier suppliers into 1st tier supplier ;
cultivate global SMEs ; implement fast-track ' Temporary Supplier Registration Policy'
for SMEs with Innovative ideas or new technology. As for the share growth on expected
benefits to suppliers is focusing on; funding for investment in facilities and R&D; access
to greater supplier benefits, improved credibility in market; strengthened reputation as
official partners of Samsung electronics; increased business opportunities for
companies without prior business relationship; increased sales of supplier products
with funding and technical support; more transparent and responsive communication
between suppliers and Samsung

 Supplier CSR (Corporate Social Responsibilities) 


Samsung Electronics is enduring by the EICC (Electronic Industry Citizenship
Coalition's) basic code of conduct as a guideline for fulfilling their CSR (corporate social
responsibility). They have provided the development of a CSR management structure by
supplier companies and incorporated CSR activities as a part of their supplier
evaluation criteria to further incentivize their participation in CSR activities. Samsung
also applied a 3rd party validation program of supplier CSR activities. Developing
Corporate Social Responsibilities activities is a part of supplier evaluation of Samsung
Electronics. They have been managing annual supplier evaluations using criteria
consisting technological competitiveness and other internal criteria to identify leading
suppliers. In additional, the company has provided financial support and collaborative
technology development opportunities. In 2011, Corporate Social Responsibilities
achievements and activities have been a part of the evaluation criteria previously; they
increased their importance in the overall evaluation. The CSR activity evaluation criteria
including 20 different areas covering the EICC (Electronic Industry Citizenship
Coalition's) basic code of conduct, consisting a ban on environmental management ,
child labor and occupational health and safety.

Basic Generic Strategy of SAMSUNG ELECTRONICS

As a global corporate citizen, we fulfil our social responsibility, deliver innovative


products and services, and create economic, social, and environmental values. We aim to
create positive change through our corporate citizenship programs based on global
societal needs and aligned with our core competencies as a global leading technology
company.

Generic Objectives of Samsung Electronics


  To lead the digital convergence movement. 
 To develop innovative technologies and efficient processes and continue to make
Samsung a trusted market leader. 
 Look forward to exploring new territories, including health, medicine, and
 biotechnology. 
 To identify eight growth engines for Samsung's business including their Digital
 Television (DTV) products and printers. 
 To pursue innovation throughout all six main areas of the company's business
 operations. 
 To be one of the top three electronics companies in the world in quantity and in
quality by 2010. 
  To more than double its 2004 sales revenue by the year 2010. 
 To have 20 number one market share products in the world by 2010 (currently
 the company has eight number one market share products). 
 Reaching $400 billion in revenue and becoming one of the world’s top five
brands by 2020. 

1. Enter into the 3D video Gaming Market through a partnership with Microsoft.

In order to capitalize on the growing video gaming market, we intend on entering into a
partnership with Microsoft to develop a virtual gaming product. Short term, we would
like to couple 3D TV technology with a dominant video gaming console like the XBOX
360. By the year 2020 we intend on launching a virtual gaming product.

1. Launch a comprehensive and campaign that focuses on Samsung Electronic


competitive advantage in 3D technology.

An ad campaign focusing on our competitive advantage in technology would be highly


effective in selling more 3D TV’s to developing market. They want to make it known that
Samsung was the first to pioneer this technology. Therefore, they are getting the most
advanced product in the market.

2. Maintain market dominance throughout the “ Glasses “ and prepare the market for
a 3D TV

Samsung already established a firm hole on the 3D market, we would like to maintain
our position as market leaders in 3D technology with the use of 3D glasses. As the
market evolves closer to glasses free technology, they would like to prepare the market
for our product release in 2014. They objective is to see them market share remain at
88% until the release of our glasses-free product in 2014.

SMART Objective: SAMSUNG ELECTRONICS

Samsung always tries to follow its objective statement following the SMART objective
criteria. Currently Samsung Electronics Bangladesh's objective is

"Achieve 10% sales growth than last year in mobile sector within Q4 of 2018"
Specific: 10% sales growth than last year

Measurable: 10% sales growth

Achievable: Looking at the growth rate of SE it is very much achievable

Relevant: It is relevant to mobile sector

Time Bound: "within Q4 of 2018"- specific timeline is given

Supply Chain Strategies of SAMSUNG ELECTRONICS Bangladesh

Driven by our philosophy of fairness, openness, and win-win cooperation, we operate


our supply chain with approximately 2,500 suppliers across the globe. We assist all our
suppliers in complying with the ‘Samsung Supplier Code of Conduct’ and operating in
accordance with relevant local regulations and international standards. Through
assessing our suppliers, we manage supply chain risks in terms of sustainability aspects,
such as environment, human rights, financials, and etc. Furthermore, we continuously
support our suppliers to build mutual competitive edge and growth.

Supply Chain Management Strategy and Five Criteria


 Economic 
We secure an all-encompassing competitive edge in cost, delivery, quality, technology,
and human resources in order to maximise synergy, speed, and efficiency with our
suppliers and create a corporate ecosystem that enables sustainable growth.

 Social 
We request that international standards and regulations be abided by in the areas of
human rights management, work environment, ethics, and conflict mineral issues with
an aim to build an open and transparent management accountability system that
engages all stakeholders along the supply chain.

 Environmental 
We work solely with Eco Partner-certified suppliers so that we can assess and manage
the environmental impact that may occur in their components, raw materials, and
manufacturing process.

Value Propositions of SAMSUNG ELECTRONICS

According to an article found on Gartner’s website (2016), Samsung is ranked leader in


terms of market share for smartphones in 2016. Reaching a striking market share of
22.3 worldwide, the company largely surpasses its main competitor Apple which has a
share of only 12.9 percent. Following on this, understanding how Samsung grew such a
high share on the current smartphone market is simple when looking at its value
proposition. The Korean company focuses on selling their customer a product of
excellence which exceeds quality and technological standards. Compared to their
competitor Apple, Samsung offers more special features to their phones for inferior
prices: the most expensive phone Samsung offers at the moment can be bought on their
website for approximately 880 Euros, whereas most iPhones exceed the price of 1000
Euros when bought new. Furthermore, Samsung keeps up with the latest technologies
while offering their customers additional facilities such as the possibility to increase
memory storage or to exchange the phones battery when needed. Surpassing all
expectations Samsung also improved the design of their most recent Galaxy phones
which had previously been a strength of their competitor Apple by introducing the
Galaxy S7 edge. This model especially demonstrates Samsung’s improvements on
design in order to offer excellence on all fields a phone has to offer and getting out of
Apples shadow regarding the phone’s elegance and casing.
Profit Formula of SAMSUNG ELECTRONICS

Samsung Electronics focuses on cost structure. It keeps high price of its products so that
people understand the superiority of the product as well as they can feel they are
enjoying the best technology available in the market.

Strategic Levels of SAMSUNG ELECTRONICS

Samsung has following strategic levels:


1. Operational Level: customer services, software distribution and sales.
2. Functional Level: HR, finance and general afairs
3. Business Level: that entails basically the profit formula e.g. revenue and cost
structures.

Balanced Scorecard of SAMSUNG ELECTRONICS

Strategic objectives:
 Remain number 1 tech giant 
 Remain number 1 electronics company in Bangladesh 
 Increase customer base 
 Increase customer satisfaction level to the maximum 

Financial objective:
 Increase number of stakeholders 
 Increase net profit by 200% in the current year 
 Cost effective organizational structure 
Conclusion

Samsung electronics has dramatically grown as one of the world's leading electronic
giant with branches all over the world. Now millions of Samsung electronic products are
being manufactured and sold every day and its product is seen in almost every house
around the world. Samsung electronics has one of the best inventory management
systems, supply and distribution chain in the world and its products are unique and
durable with dedicated, efficient work force. Also, its research and development
department is second to none in the electronic industry hence we decided to carry out
this in-depth analysis to access the various strategies they have being applying since
their existence and to advise them on the possible strategic options available to them
now and in the future.

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