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♦ C: 647-381-8760 ♦ ♦

Bilingual, Team oriented and highly responsible third year Bachelor of Commerce, Business Technology
Management Student, with a passion to excel and is able to use project management methodologies in the
workplace. Active listener and effective communicator able to cater to a variety of different stakeholders with
over 4 years of customer service experience. Aspiring to be a project manager.
 Completing 4 year Business Technology Degree at Ted Rogers School of Management strong knowledge

on how information systems drive business.

 Proficient in MS Office, MS Word, MS Excel, MS Visio, MS Project
 Proficient in Outlook
 Experience Using HP Asset Manager Software
 Worked using Citrix application.
 Intermediate level of SQL and Data Modelling
 UML modelling skills
 Able to use Wireshark packet sniffing
 Able to communicate with a variety of different stakeholders
 Active listener, and proven leader, and very resourceful
 Able to work under pressure and meet deadlines
 Able to quickly grasp assigned work
 Excellent analytical and organizational skills
 Excellent verbal and written communication skills
 Able to work independently and with a team
 Valid Driver’s License
 Able to work with a majority of different stakeholders at all levels

Bachelor Of Commerce : Business Technology Management (2014 - Current)
Ryerson University-Ted Rogers School of Management - Toronto, ON

Relevant Projects
ITM750-IS Project Management
This course provides students with a more in-depth understanding of the tools and techniques of project
management as it applies to IT-enabled process improvement projects. The ability to plan and execute projects
successfully is consistently ranked among the most important skills among information technology
professionals. The course is based on the industry-standard Project Management Body of Knowledge (PMBOK)
and provides cutting-edge techniques for project planning, scheduling, budgeting, human resources, quality,
procurement, communication, and risk management.
ITM706- Enterprise Architecture

This course focuses on business analysis, organizational processes, enterprise architecture, and security/risk
management. This course explores the design, selection, implementation and management of enterprise
business processes from the perspectives of IT capabilities. These capabilities are typically organized and
presented as enterprise architecture, consisting of high-level internally compatible representations of
organizational business models, data, applications, and information technology infrastructure. Students will
learn frameworks and strategies for infrastructure 2 of 5 management. They will hone their ability to
communicate technology architecture strategies concisely to a general business audience


Certified Associate in Project Management (CAPM)- In Progress
 A credential offered by the Project Management Institute (PMI)
 The CAPM is an entry-level certification for project practitioner
IT Associate -Ryerson Toastmasters (2016/2017)
Toastmasters is an internationally recognized organization that operates in over 130 countries. Provided
constant IT support to team members, assisted in creating Ryerson Toastmasters website using WordPress.
Also aided in coordinating a number of events and workshops throughout the year
Ted Rogers School ITM Council (2016/2017)
The function of the Ted Rogers School of ITM Council is to develop and recommend policy relevant to the
School as it relates to the general policy of Ryerson University.

Junior Application & Tech Support Specialist, 05/2017 to 08/2017
City Of Toronto – Toronto, ON
 Assists with installing, maintaining and updating various hardware/software/systems.
 Assisted with web design and maintenance of Websites and applications
 Coordinating with clients and solving their issues
 Collects and analyzing data
 Assists with organizing and presenting data collected.
 Assists others with drafting documents.
 Documents/maintins/inputs/updates data.
 Researches faults/problems for others to analyze/process.
 Researches software, hardware and peripheral devices.
 Assists with systems tests.
 Assists in maintaining inventory.
 Assists with simple programming.
Security Personnel , 07/2016 to Current
Tennis Canada – Toronto, ON
 Coordinated with high profile clients, escorting players and stake holders from one location.
 Spoke to thousands of diverse clients and event goers throughout the tournament with excellent customer
service; Answered customer inquiries and coordinated with supervisor.
 High degree of responsibility, coordinated and managed 10-15 guards at time making sure that all their needs
are accounted for.
 Led and motivated fellow workers to make sure the work went smooth and efficiently.
Camp Counsellor, 07/2014 to 08/2015
Toronto District School Board – Toronto, ON
 Coached and mentored 5-10 students, in improving their reading and self confidence in the classroom and
with friends and family members .
 Led and coordinated over 50 engaging activities for students, with the help of my fellow camp staff.
 Aided in Blue Jays game project with camp supervisor in taking the camp students to a blue jay’s game.
Spoke with parents and guardians about their children may it be good or bad.
 Resolved conflict between child and parent, or child and child.